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private:ringdna
|
www.ringdna.com
|
www.ringdna.com
|
Sep 27th, 2021 12:00AM
|
Sales Development Representative
|
Open
|
Sales
|
|
San Francisco, California, United States
|
San Francisco
|
CA
|
USA
|
Jul 1st, 2021 12:00AM
|
|
<p><span id="m_8819364909529554601gmail-docs-internal-guid-546d1f5c-7fff-5137-539f-9c053330bd70">ringDNA is a revenue acceleration platform that uses AI to transform sales teams into high-performing revenue engines. The leading choice for Salesforce customers like Hewlett Packard Enterprise, Nutanix and Autodesk, ringDNA offers a complete solution for sales engagement, sales playbook execution, performance insight, conversation intelligence and much more. Backed by Goldman Sachs, Bryant Stibel and Palisades Growth Capital, ringDNA was named one of Deloitte's 2020 Technology Fast 500, a 2021 Cool Vendor by Gartner, one of the "Best Places to Work" by BuiltinLA and Comparably, and "One of The Best Privately Owned Companies in America" by Entrepreneur magazine.</span></p>
<p>ringDNA offers talented candidates a chance to work with executive mentors in a rapid growth environment where teammates are passionate about our transformative technology, vibrant culture and collaborative mindset.&nbsp;<a href="https://www.ringdna.com/careers">See why people love working at ringDNA</a>.</p>
<p><strong>Who We’re Looking For</strong></p>
<p>We are searching for someone who wants to be part of our&nbsp;<span style="font-weight: 400;">sales team and have an immediate impact on growing our business in addition to putting your professional selling career on the fast track. Our </span>Sales Development Representatives <span style="font-weight: 400;">are on the front lines of our efforts to share with the world our products.</span></p>
<p><strong>Duties in Detail</strong></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Prospecting new business with creative, compelling and break-through-the noise tactics and strategies.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Delivering authentic, compelling and persuasive conversations that result in qualified opportunities for our Account Executive team.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Mastering our very own RingDNA technology, thereby making your job easier and also ensuring you’re an ace at describing it to others you’re talking to.</span></li>
</ul>
<p><strong>Candidate Requirements</strong></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">A minimum of 6 months of sales experience in an outbound role where you were proactively researching, qualifying and contacting leads to secure appointments.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Experience in a B2B SaaS organization.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Exceptional verbal and written communication skills</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">You have a growth mindset. You’re open and eager to learn and get better in all things.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">You embody a “never say never” positive attitude and are fearless and determined in your pursuit of your passions and goals.</span></li>
</ul>
|
|
|
|
|
Sep 27th, 2021 02:31PM
|
Sep 27th, 2021 02:31PM
|
ringDNA
|
|
Financial Services
|
|
private:ringdna
|
www.ringdna.com
|
www.ringdna.com
|
Sep 27th, 2021 12:00AM
|
Enterprise Account Executive
|
Open
|
Sales
|
|
Remote
|
Remote
|
OR
|
USA
|
Jul 15th, 2021 12:00AM
|
|
<p><span id="m_8819364909529554601gmail-docs-internal-guid-546d1f5c-7fff-5137-539f-9c053330bd70">ringDNA is a revenue acceleration platform that uses AI to transform sales teams into high-performing revenue engines. The leading choice for Salesforce customers like Hewlett Packard Enterprise, Nutanix and Autodesk, ringDNA offers a complete solution for sales engagement, sales playbook execution, performance insight, conversation intelligence and much more. Backed by Goldman Sachs, Bryant Stibel and Palisades Growth Capital, ringDNA was named one of Deloitte's 2020 Technology Fast 500, a 2021 Cool Vendor by Gartner, one of the "Best Places to Work" by BuiltinLA and Comparably, and "One of The Best Privately Owned Companies in America" by Entrepreneur magazine. </span></p>
<p><span style="font-weight: 400;">ringDNA offers talented candidates a chance to work with executive mentors in a rapid growth environment where teammates are passionate about our transformative technology, vibrant culture and collaborative mindset. <a href="https://www.ringdna.com/careers">See why people love working at ringDNA</a>.</span></p>
<p><strong>Who We’re Looking For</strong></p>
<p><span style="font-weight: 400;">We are searching for exceptional sellers to help us grow our customer base, turn prospects into die-hard customers, and evangelize RingDNA. As an Enterprise Account Executive, you'll focus on our Enterprise segment - solving big and complex problems and earning compensation to match. </span><span style="font-weight: 400;">Our platform enables sales teams to become more productive and high-performing. </span></p>
<p><strong>Duties in Detail</strong></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Passionately evangelize RingDNA and advanced strategic thinking to CXO/VP-Level + sales teams at Fortune 5000 companies</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Manage full sales cycle in a consultative manner, from initial qualification through product demo through follow up calls to closing</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Grow and refine your expertise on sales process, sales effectiveness, and sales enablement</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Develop new business opportunities through proactive efforts, in addition to handling incoming leads</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Exceed activity, pipeline, and revenue targets&nbsp;&nbsp;</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Coach team members and accept coaching whenever it is given</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Participate in an energetic, fun, high-performance culture</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Leverage social media to establish yourself as a thought leader/expert in the sales productivity space</span></li>
</ul>
<p><strong>Candidate Requirements</strong></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">5+ years enterprise sales experience in a B2B SaaS vertical</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Proven track record demonstrating ability to engage and use a consultative approach to sell to CXO-Level sales executives</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Collaborative approach</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Proven track record prospecting and generating business</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Proven track record exceeding quota</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Experience working with executive-level customers at Fortune 5000 companies</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Passion, enthusiasm, energy, humor, and the ability to convey this through phone and email communications</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Passion for selling and sales technologies - a student of the game.</span></li>
</ul>
|
|
|
|
|
Sep 27th, 2021 02:31PM
|
Sep 27th, 2021 02:31PM
|
ringDNA
|
|
Financial Services
|
|
private:ringdna
|
www.ringdna.com
|
www.ringdna.com
|
Sep 27th, 2021 12:00AM
|
Technical Account Manager - Sydney, Australia
|
Open
|
Support
|
|
Sydney, New South Wales, Australia
|
Sydney
|
NSW
|
AUS
|
Jul 28th, 2021 12:00AM
|
|
<p><strong>Opportunity</strong></p>
<p><span style="font-weight: 400;"><span id="m_8819364909529554601gmail-docs-internal-guid-546d1f5c-7fff-5137-539f-9c053330bd70">ringDNA is a revenue acceleration platform that uses AI to transform sales teams into high-performing revenue engines. The leading choice for Salesforce customers like Hewlett Packard Enterprise, Nutanix and Autodesk, ringDNA offers a complete solution for sales engagement, sales playbook execution, performance insight, conversation intelligence and much more. Backed by Goldman Sachs, Bryant Stibel and Palisades Growth Capital, ringDNA was named one of Deloitte's 2020 Technology Fast 500, a 2021 Cool Vendor by Gartner, one of the "Best Places to Work" by BuiltinLA and Comparably, and "One of The Best Privately Owned Companies in America" by Entrepreneur magazine.</span></span></p>
<p><span style="font-weight: 400;">We're looking for our first <strong>Technical Account Manager</strong></span><span style="font-weight: 400;">&nbsp;in Sydney to support a rapidly growing business and team. Significant changes in B2B buyer behavior, the permanence of remote work and the rapid digital transformation of sales teams have ushered in a golden age of sales technology. ringDNA’s end-to-end revenue acceleration platform is uniquely positioned to take advantage of these trends.<br></span><span style="font-weight: 400;"><br></span></p>
<p><strong>Product Value and Growth&nbsp;</strong></p>
<p><span style="font-weight: 400;">For years, ringDNA has helped enterprise customers like Amazon, SAP Concur, Hewlett Packard Enterprise and Twilio scale global sales productivity, rapid lead response and buyer engagement. Now the company’s AI-powered conversation intelligence tools are helping customers shorten costly rep ramp time, align selling activities with buyer needs and improve sales performance during conversations and web demos. What’s more, the company supports a revenue operations model that transforms data from sales, success and marketing into actionable insights that help focus revenue teams.&nbsp;</span></p>
<p><span style="font-weight: 400;">The result is a scalable and extendable end-to-end platform that delivers faster revenue growth and better customer experiences. The company’s evolution into a revenue operations platform is perfectly in line with Gartner’s prediction that by 2023, 25% of organizations will amalgamate marketing, sales and CX into a single function.<br><br></span></p>
<p><strong>Why Employees Love ringDNA</strong></p>
<p><span style="font-weight: 400;">The Company was named one of the Best Places to Work by BuiltinLA and Comparably and one of the best privately-owned companies in America by Entrepreneur magazine.</span></p>
<p><span style="font-weight: 400;">ringDNA values the unique perspective of each and every individual. The Company cultivates a fun and rewarding environment where diversity of background and ideas are actively encouraged. ringDNA’s core values are: Live by Your DNA, Act with Empathy, Be a Conversationalist, Build a Winning Culture, Think Responsibly and Ring The Bell.</span></p>
<p><span style="font-weight: 400;">The Company’s vibrant company culture encourages employees to always be their authentic selves, drive meaningful cross-departmental collaboration and participate in company-wide team-building activities such as spirit weeks, game nights, team meals and more.</span></p>
<p><a href="https://www.ringdna.com/careers"><span style="font-weight: 400;">See and hear why people love working at ringDNA (video)</span></a></p>
<p>&nbsp;</p>
<p><strong>Who We’re Looking For</strong></p>
<p><span style="font-weight: 400;">We are searching for someone who loves solving problems and passionate about cloud technology. A team player who has experience working with cross functional teams, who is focused on building long term customer relationships and delighting our customers by delivering strategic, measurable results that meet our customers’ business goals. You will work closely with customers to understand their business needs and challenges and then coach them on best practices and the best ways to use ringDNA for their business. If this sounds like you, join our team of smart, savvy technical Customer Experience Specialist as we revolutionize how companies sell and market their products. We’re delivering groundbreaking sales acceleration technology to some of the world’s best companies. Ensuring customer success is our primary mission.<br><br></span></p>
<p><strong>Duties in Detail</strong></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Work with our customers and product managers to sleuth solutions to incoming issues</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Partner with our Sydney Australia based Head of International to lead expert product training and customer onboarding sessions</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Work within a team environment to generate creative solutions</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Identify common issues, escalating them to product managers</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Expertly communicate and document solutions</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Partner with customer to develop deployment strategy and plan based on their unique needs, success criteria &amp; goals, and scope of implementation</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Set and manage client expectations and day to day interaction; organize and facilitate project planning, weekly meetings, and presentations as needed</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Own the ultimate success of our customers, ensuring they realize the full value of the ringDNA platform.&nbsp;</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Deliver proactive, strategic guidance, best practices, and coaching throughout the entire customer journey with a cadence of tailored QBRs / monthly check ins.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Represents the voice of the customer internally when help is needed.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Work closely with cross-functional team members to translate business needs and product requirements into new solutions for customers.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Strong ability to come up with creative scalable solutions for Salesforce.com processes and how those work together with ringDNA</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Deliver training to teams that are being on boarded as part of the implementation</span></li>
</ul>
<p><strong><br>Candidate Requirements</strong></p>
<ul>
<li><span style="font-weight: 400;">2-5 years experience in customer training, onboarding or support working for a cloud-based product company</span></li>
<li><strong>3+ years of experience in Salesforce.com process improvement and administration in a Sales Operations role or as a consultant preferred</strong></li>
<li><span style="font-weight: 400;">Superb critical thinking skills</span></li>
<li><span style="font-weight: 400;">Outstanding verbal and written communications skills</span></li>
<li><span style="font-weight: 400;">A desire to learn more about how companies are using technology to improve their sales and marketing efforts</span></li>
<li><span style="font-weight: 400;">Enthusiasm for helping customers solve problems in real-time</span></li>
<li><span style="font-weight: 400;">Ability to work with minimal supervision</span></li>
<li><span style="font-weight: 400;">Flexibility to work with customers across a variety of global countries and time zones</span></li>
<li><em><span style="font-weight: 400;">Experience using Zendesk (preferred, but not required)</span></em></li>
<li><span style="font-weight: 400;">Experience in technical support at a cloud technology company </span><em><span style="font-weight: 400;">(preferred, but not required)</span></em></li>
<li><strong>Must have deep Salesforce.com Sales Cloud expertise, i.e. certified SFDC Administrator&nbsp;</strong></li>
<li><span style="font-weight: 400;">Knowledge about telephony and computer telephony integration (CTI) in Salesforce is a bonus</span></li>
</ul>
|
|
|
|
|
Sep 27th, 2021 02:31PM
|
Sep 27th, 2021 02:31PM
|
ringDNA
|
|
Financial Services
|
|
private:ringdna
|
www.ringdna.com
|
www.ringdna.com
|
Oct 3rd, 2021 12:00AM
|
Technical Account Manager - Sydney, Australia
|
Open
|
Support
|
|
Sydney, New South Wales, Australia
|
Sydney
|
NSW
|
AUS
|
Jul 28th, 2021 12:00AM
|
|
<p><strong>Opportunity</strong></p>
<p><span style="font-weight: 400;"><span id="m_8819364909529554601gmail-docs-internal-guid-546d1f5c-7fff-5137-539f-9c053330bd70">ringDNA is a revenue acceleration platform that uses AI to transform sales teams into high-performing revenue engines. The leading choice for Salesforce customers like Hewlett Packard Enterprise, Nutanix and Autodesk, ringDNA offers a complete solution for sales engagement, sales playbook execution, performance insight, conversation intelligence and much more. Backed by Goldman Sachs, Bryant Stibel and Palisades Growth Capital, ringDNA was named one of Deloitte's 2020 Technology Fast 500, a 2021 Cool Vendor by Gartner, one of the "Best Places to Work" by BuiltinLA and Comparably, and "One of The Best Privately Owned Companies in America" by Entrepreneur magazine.</span></span></p>
<p><span style="font-weight: 400;">We're looking for our first <strong>Technical Account Manager</strong></span><span style="font-weight: 400;">&nbsp;in Sydney to support a rapidly growing business and team. Significant changes in B2B buyer behavior, the permanence of remote work and the rapid digital transformation of sales teams have ushered in a golden age of sales technology. ringDNA’s end-to-end revenue acceleration platform is uniquely positioned to take advantage of these trends.<br></span><span style="font-weight: 400;"><br></span></p>
<p><strong>Product Value and Growth&nbsp;</strong></p>
<p><span style="font-weight: 400;">For years, ringDNA has helped enterprise customers like Amazon, SAP Concur, Hewlett Packard Enterprise and Twilio scale global sales productivity, rapid lead response and buyer engagement. Now the company’s AI-powered conversation intelligence tools are helping customers shorten costly rep ramp time, align selling activities with buyer needs and improve sales performance during conversations and web demos. What’s more, the company supports a revenue operations model that transforms data from sales, success and marketing into actionable insights that help focus revenue teams.&nbsp;</span></p>
<p><span style="font-weight: 400;">The result is a scalable and extendable end-to-end platform that delivers faster revenue growth and better customer experiences. The company’s evolution into a revenue operations platform is perfectly in line with Gartner’s prediction that by 2023, 25% of organizations will amalgamate marketing, sales and CX into a single function.<br><br></span></p>
<p><strong>Why Employees Love ringDNA</strong></p>
<p><span style="font-weight: 400;">The Company was named one of the Best Places to Work by BuiltinLA and Comparably and one of the best privately-owned companies in America by Entrepreneur magazine.</span></p>
<p><span style="font-weight: 400;">ringDNA values the unique perspective of each and every individual. The Company cultivates a fun and rewarding environment where diversity of background and ideas are actively encouraged. ringDNA’s core values are: Live by Your DNA, Act with Empathy, Be a Conversationalist, Build a Winning Culture, Think Responsibly and Ring The Bell.</span></p>
<p><span style="font-weight: 400;">The Company’s vibrant company culture encourages employees to always be their authentic selves, drive meaningful cross-departmental collaboration and participate in company-wide team-building activities such as spirit weeks, game nights, team meals and more.</span></p>
<p><a href="https://www.ringdna.com/careers"><span style="font-weight: 400;">See and hear why people love working at ringDNA (video)</span></a></p>
<p>&nbsp;</p>
<p><strong>Who We’re Looking For</strong></p>
<p><span style="font-weight: 400;">We are searching for someone who loves solving problems and passionate about cloud technology. A team player who has experience working with cross functional teams, who is focused on building long term customer relationships and delighting our customers by delivering strategic, measurable results that meet our customers’ business goals. You will work closely with customers to understand their business needs and challenges and then coach them on best practices and the best ways to use ringDNA for their business. If this sounds like you, join our team of smart, savvy technical Customer Experience Specialist as we revolutionize how companies sell and market their products. We’re delivering groundbreaking sales acceleration technology to some of the world’s best companies. Ensuring customer success is our primary mission.<br><br></span></p>
<p><strong>Duties in Detail</strong></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Work with our customers and product managers to sleuth solutions to incoming issues</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Partner with our Sydney Australia based Head of International to lead expert product training and customer onboarding sessions</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Work within a team environment to generate creative solutions</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Identify common issues, escalating them to product managers</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Expertly communicate and document solutions</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Partner with customer to develop deployment strategy and plan based on their unique needs, success criteria &amp; goals, and scope of implementation</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Set and manage client expectations and day to day interaction; organize and facilitate project planning, weekly meetings, and presentations as needed</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Own the ultimate success of our customers, ensuring they realize the full value of the ringDNA platform.&nbsp;</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Deliver proactive, strategic guidance, best practices, and coaching throughout the entire customer journey with a cadence of tailored QBRs / monthly check ins.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Represents the voice of the customer internally when help is needed.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Work closely with cross-functional team members to translate business needs and product requirements into new solutions for customers.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Strong ability to come up with creative scalable solutions for Salesforce.com processes and how those work together with ringDNA</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Deliver training to teams that are being on boarded as part of the implementation</span></li>
</ul>
<p><strong><br>Candidate Requirements</strong></p>
<ul>
<li><span style="font-weight: 400;">2-5 years experience in customer training, onboarding or support working for a cloud-based product company</span></li>
<li><strong>3+ years of experience in Salesforce.com process improvement and administration in a Sales Operations role or as a consultant preferred</strong></li>
<li><span style="font-weight: 400;">Superb critical thinking skills</span></li>
<li><span style="font-weight: 400;">Outstanding verbal and written communications skills</span></li>
<li><span style="font-weight: 400;">A desire to learn more about how companies are using technology to improve their sales and marketing efforts</span></li>
<li><span style="font-weight: 400;">Enthusiasm for helping customers solve problems in real-time</span></li>
<li><span style="font-weight: 400;">Ability to work with minimal supervision</span></li>
<li><span style="font-weight: 400;">Flexibility to work with customers across a variety of global countries and time zones</span></li>
<li><em><span style="font-weight: 400;">Experience using Zendesk (preferred, but not required)</span></em></li>
<li><span style="font-weight: 400;">Experience in technical support at a cloud technology company </span><em><span style="font-weight: 400;">(preferred, but not required)</span></em></li>
<li><strong>Must have deep Salesforce.com Sales Cloud expertise, i.e. certified SFDC Administrator&nbsp;</strong></li>
<li><span style="font-weight: 400;">Knowledge about telephony and computer telephony integration (CTI) in Salesforce is a bonus</span></li>
</ul>
|
|
|
|
|
Oct 2nd, 2021 09:13PM
|
Oct 2nd, 2021 09:13PM
|
ringDNA
|
|
Financial Services
|
|
private:ringdna
|
www.ringdna.com
|
www.ringdna.com
|
Oct 4th, 2021 12:00AM
|
Technical Account Manager - Sydney, Australia
|
Open
|
Support
|
|
Sydney, New South Wales, Australia
|
Sydney
|
NSW
|
AUS
|
Jul 28th, 2021 12:00AM
|
|
<p><strong>Opportunity</strong></p>
<p><span style="font-weight: 400;"><span id="m_8819364909529554601gmail-docs-internal-guid-546d1f5c-7fff-5137-539f-9c053330bd70">ringDNA is a revenue acceleration platform that uses AI to transform sales teams into high-performing revenue engines. The leading choice for Salesforce customers like Hewlett Packard Enterprise, Nutanix and Autodesk, ringDNA offers a complete solution for sales engagement, sales playbook execution, performance insight, conversation intelligence and much more. Backed by Goldman Sachs, Bryant Stibel and Palisades Growth Capital, ringDNA was named one of Deloitte's 2020 Technology Fast 500, a 2021 Cool Vendor by Gartner, one of the "Best Places to Work" by BuiltinLA and Comparably, and "One of The Best Privately Owned Companies in America" by Entrepreneur magazine.</span></span></p>
<p><span style="font-weight: 400;">We're looking for our first <strong>Technical Account Manager</strong></span><span style="font-weight: 400;">&nbsp;in Sydney to support a rapidly growing business and team. Significant changes in B2B buyer behavior, the permanence of remote work and the rapid digital transformation of sales teams have ushered in a golden age of sales technology. ringDNA’s end-to-end revenue acceleration platform is uniquely positioned to take advantage of these trends.<br></span><span style="font-weight: 400;"><br></span></p>
<p><strong>Product Value and Growth&nbsp;</strong></p>
<p><span style="font-weight: 400;">For years, ringDNA has helped enterprise customers like Amazon, SAP Concur, Hewlett Packard Enterprise and Twilio scale global sales productivity, rapid lead response and buyer engagement. Now the company’s AI-powered conversation intelligence tools are helping customers shorten costly rep ramp time, align selling activities with buyer needs and improve sales performance during conversations and web demos. What’s more, the company supports a revenue operations model that transforms data from sales, success and marketing into actionable insights that help focus revenue teams.&nbsp;</span></p>
<p><span style="font-weight: 400;">The result is a scalable and extendable end-to-end platform that delivers faster revenue growth and better customer experiences. The company’s evolution into a revenue operations platform is perfectly in line with Gartner’s prediction that by 2023, 25% of organizations will amalgamate marketing, sales and CX into a single function.<br><br></span></p>
<p><strong>Why Employees Love ringDNA</strong></p>
<p><span style="font-weight: 400;">The Company was named one of the Best Places to Work by BuiltinLA and Comparably and one of the best privately-owned companies in America by Entrepreneur magazine.</span></p>
<p><span style="font-weight: 400;">ringDNA values the unique perspective of each and every individual. The Company cultivates a fun and rewarding environment where diversity of background and ideas are actively encouraged. ringDNA’s core values are: Live by Your DNA, Act with Empathy, Be a Conversationalist, Build a Winning Culture, Think Responsibly and Ring The Bell.</span></p>
<p><span style="font-weight: 400;">The Company’s vibrant company culture encourages employees to always be their authentic selves, drive meaningful cross-departmental collaboration and participate in company-wide team-building activities such as spirit weeks, game nights, team meals and more.</span></p>
<p><a href="https://www.ringdna.com/careers"><span style="font-weight: 400;">See and hear why people love working at ringDNA (video)</span></a></p>
<p>&nbsp;</p>
<p><strong>Who We’re Looking For</strong></p>
<p><span style="font-weight: 400;">We are searching for someone who loves solving problems and passionate about cloud technology. A team player who has experience working with cross functional teams, who is focused on building long term customer relationships and delighting our customers by delivering strategic, measurable results that meet our customers’ business goals. You will work closely with customers to understand their business needs and challenges and then coach them on best practices and the best ways to use ringDNA for their business. If this sounds like you, join our team of smart, savvy technical Customer Experience Specialist as we revolutionize how companies sell and market their products. We’re delivering groundbreaking sales acceleration technology to some of the world’s best companies. Ensuring customer success is our primary mission.<br><br></span></p>
<p><strong>Duties in Detail</strong></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Work with our customers and product managers to sleuth solutions to incoming issues</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Partner with our Sydney Australia based Head of International to lead expert product training and customer onboarding sessions</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Work within a team environment to generate creative solutions</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Identify common issues, escalating them to product managers</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Expertly communicate and document solutions</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Partner with customer to develop deployment strategy and plan based on their unique needs, success criteria &amp; goals, and scope of implementation</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Set and manage client expectations and day to day interaction; organize and facilitate project planning, weekly meetings, and presentations as needed</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Own the ultimate success of our customers, ensuring they realize the full value of the ringDNA platform.&nbsp;</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Deliver proactive, strategic guidance, best practices, and coaching throughout the entire customer journey with a cadence of tailored QBRs / monthly check ins.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Represents the voice of the customer internally when help is needed.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Work closely with cross-functional team members to translate business needs and product requirements into new solutions for customers.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Strong ability to come up with creative scalable solutions for Salesforce.com processes and how those work together with ringDNA</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Deliver training to teams that are being on boarded as part of the implementation</span></li>
</ul>
<p><strong><br>Candidate Requirements</strong></p>
<ul>
<li><span style="font-weight: 400;">2-5 years experience in customer training, onboarding or support working for a cloud-based product company</span></li>
<li><strong>3+ years of experience in Salesforce.com process improvement and administration in a Sales Operations role or as a consultant preferred</strong></li>
<li><span style="font-weight: 400;">Superb critical thinking skills</span></li>
<li><span style="font-weight: 400;">Outstanding verbal and written communications skills</span></li>
<li><span style="font-weight: 400;">A desire to learn more about how companies are using technology to improve their sales and marketing efforts</span></li>
<li><span style="font-weight: 400;">Enthusiasm for helping customers solve problems in real-time</span></li>
<li><span style="font-weight: 400;">Ability to work with minimal supervision</span></li>
<li><span style="font-weight: 400;">Flexibility to work with customers across a variety of global countries and time zones</span></li>
<li><em><span style="font-weight: 400;">Experience using Zendesk (preferred, but not required)</span></em></li>
<li><span style="font-weight: 400;">Experience in technical support at a cloud technology company </span><em><span style="font-weight: 400;">(preferred, but not required)</span></em></li>
<li><strong>Must have deep Salesforce.com Sales Cloud expertise, i.e. certified SFDC Administrator&nbsp;</strong></li>
<li><span style="font-weight: 400;">Knowledge about telephony and computer telephony integration (CTI) in Salesforce is a bonus</span></li>
</ul>
|
|
|
|
|
Oct 3rd, 2021 09:35PM
|
Oct 3rd, 2021 09:35PM
|
ringDNA
|
|
Financial Services
|
|
private:ringdna
|
www.ringdna.com
|
www.ringdna.com
|
Oct 14th, 2021 12:00AM
|
Technical Account Manager - Sydney, Australia
|
Open
|
Support
|
|
Sydney, New South Wales, Australia
|
Sydney
|
NSW
|
AUS
|
Jul 28th, 2021 12:00AM
|
|
<p><strong>Opportunity</strong></p>
<p><span style="font-weight: 400;"><span id="m_8819364909529554601gmail-docs-internal-guid-546d1f5c-7fff-5137-539f-9c053330bd70">ringDNA is a revenue acceleration platform that uses AI to transform sales teams into high-performing revenue engines. The leading choice for Salesforce customers like Hewlett Packard Enterprise, Nutanix and Autodesk, ringDNA offers a complete solution for sales engagement, sales playbook execution, performance insight, conversation intelligence and much more. Backed by Goldman Sachs, Bryant Stibel and Palisades Growth Capital, ringDNA was named one of Deloitte's 2020 Technology Fast 500, a 2021 Cool Vendor by Gartner, one of the "Best Places to Work" by BuiltinLA and Comparably, and "One of The Best Privately Owned Companies in America" by Entrepreneur magazine.</span></span></p>
<p><span style="font-weight: 400;">We're looking for our first <strong>Technical Account Manager</strong></span><span style="font-weight: 400;">&nbsp;in Sydney to support a rapidly growing business and team. Significant changes in B2B buyer behavior, the permanence of remote work and the rapid digital transformation of sales teams have ushered in a golden age of sales technology. ringDNA’s end-to-end revenue acceleration platform is uniquely positioned to take advantage of these trends.<br></span><span style="font-weight: 400;"><br></span></p>
<p><strong>Product Value and Growth&nbsp;</strong></p>
<p><span style="font-weight: 400;">For years, ringDNA has helped enterprise customers like Amazon, SAP Concur, Hewlett Packard Enterprise and Twilio scale global sales productivity, rapid lead response and buyer engagement. Now the company’s AI-powered conversation intelligence tools are helping customers shorten costly rep ramp time, align selling activities with buyer needs and improve sales performance during conversations and web demos. What’s more, the company supports a revenue operations model that transforms data from sales, success and marketing into actionable insights that help focus revenue teams.&nbsp;</span></p>
<p><span style="font-weight: 400;">The result is a scalable and extendable end-to-end platform that delivers faster revenue growth and better customer experiences. The company’s evolution into a revenue operations platform is perfectly in line with Gartner’s prediction that by 2023, 25% of organizations will amalgamate marketing, sales and CX into a single function.<br><br></span></p>
<p><strong>Why Employees Love ringDNA</strong></p>
<p><span style="font-weight: 400;">The Company was named one of the Best Places to Work by BuiltinLA and Comparably and one of the best privately-owned companies in America by Entrepreneur magazine.</span></p>
<p><span style="font-weight: 400;">ringDNA values the unique perspective of each and every individual. The Company cultivates a fun and rewarding environment where diversity of background and ideas are actively encouraged. ringDNA’s core values are: Live by Your DNA, Act with Empathy, Be a Conversationalist, Build a Winning Culture, Think Responsibly and Ring The Bell.</span></p>
<p><span style="font-weight: 400;">The Company’s vibrant company culture encourages employees to always be their authentic selves, drive meaningful cross-departmental collaboration and participate in company-wide team-building activities such as spirit weeks, game nights, team meals and more.</span></p>
<p><a href="https://www.ringdna.com/careers"><span style="font-weight: 400;">See and hear why people love working at ringDNA (video)</span></a></p>
<p>&nbsp;</p>
<p><strong>Who We’re Looking For</strong></p>
<p><span style="font-weight: 400;">We are searching for someone who loves solving problems and passionate about cloud technology. A team player who has experience working with cross functional teams, who is focused on building long term customer relationships and delighting our customers by delivering strategic, measurable results that meet our customers’ business goals. You will work closely with customers to understand their business needs and challenges and then coach them on best practices and the best ways to use ringDNA for their business. If this sounds like you, join our team of smart, savvy technical Customer Experience Specialist as we revolutionize how companies sell and market their products. We’re delivering groundbreaking sales acceleration technology to some of the world’s best companies. Ensuring customer success is our primary mission.<br><br></span></p>
<p><strong>Duties in Detail</strong></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Work with our customers and product managers to sleuth solutions to incoming issues</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Partner with our Sydney Australia based Head of International to lead expert product training and customer onboarding sessions</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Work within a team environment to generate creative solutions</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Identify common issues, escalating them to product managers</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Expertly communicate and document solutions</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Partner with customer to develop deployment strategy and plan based on their unique needs, success criteria &amp; goals, and scope of implementation</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Set and manage client expectations and day to day interaction; organize and facilitate project planning, weekly meetings, and presentations as needed</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Own the ultimate success of our customers, ensuring they realize the full value of the ringDNA platform.&nbsp;</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Deliver proactive, strategic guidance, best practices, and coaching throughout the entire customer journey with a cadence of tailored QBRs / monthly check ins.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Represents the voice of the customer internally when help is needed.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Work closely with cross-functional team members to translate business needs and product requirements into new solutions for customers.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Strong ability to come up with creative scalable solutions for Salesforce.com processes and how those work together with ringDNA</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Deliver training to teams that are being on boarded as part of the implementation</span></li>
</ul>
<p><strong><br>Candidate Requirements</strong></p>
<ul>
<li><span style="font-weight: 400;">2-5 years experience in customer training, onboarding or support working for a cloud-based product company</span></li>
<li><strong>3+ years of experience in Salesforce.com process improvement and administration in a Sales Operations role or as a consultant preferred</strong></li>
<li><span style="font-weight: 400;">Superb critical thinking skills</span></li>
<li><span style="font-weight: 400;">Outstanding verbal and written communications skills</span></li>
<li><span style="font-weight: 400;">A desire to learn more about how companies are using technology to improve their sales and marketing efforts</span></li>
<li><span style="font-weight: 400;">Enthusiasm for helping customers solve problems in real-time</span></li>
<li><span style="font-weight: 400;">Ability to work with minimal supervision</span></li>
<li><span style="font-weight: 400;">Flexibility to work with customers across a variety of global countries and time zones</span></li>
<li><em><span style="font-weight: 400;">Experience using Zendesk (preferred, but not required)</span></em></li>
<li><span style="font-weight: 400;">Experience in technical support at a cloud technology company </span><em><span style="font-weight: 400;">(preferred, but not required)</span></em></li>
<li><strong>Must have deep Salesforce.com Sales Cloud expertise, i.e. certified SFDC Administrator&nbsp;</strong></li>
<li><span style="font-weight: 400;">Knowledge about telephony and computer telephony integration (CTI) in Salesforce is a bonus</span></li>
</ul>
|
|
|
|
|
Oct 14th, 2021 07:30AM
|
Oct 14th, 2021 07:30AM
|
ringDNA
|
|
Financial Services
|
|
private:ringdna
|
www.ringdna.com
|
www.ringdna.com
|
Nov 4th, 2021 12:00AM
|
Technical Account Manager - Sydney, Australia
|
Open
|
Support
|
|
Sydney, New South Wales, Australia
|
Sydney
|
NSW
|
AUS
|
Nov 2nd, 2021 12:00AM
|
|
<p><span style="font-weight: 400;">Revenue.io powers high-performing teams with real-time guidance. By surfacing and recommending what works best, Revenue.io enables hundreds of customers like HPE, Nutanix, and AWS to deliver predictable results and optimize their entire revenue operation. Founded in 2013, Revenue.io is headquartered in Los Angeles and backed by venture funding from Goldman Sachs, Bryant Stibel, and Palisades Capital.</span></p>
<p><span style="font-weight: 400;">The company was recently named a leader in the Forrester Wave for Conversation Intelligence as well as a Gartner Cool Vendor. Revenue.io was also named one of the "Best Places to Work" by BuiltinLA and Comparably.&nbsp;</span></p>
<p><span style="font-weight: 400;">Revenue.io offers talented candidates a chance to work with executive mentors in a rapid growth environment where teammates are passionate about our transformative technology, vibrant culture and collaborative mindset. </span></p>
<p><strong>Who We're Looking For</strong></p>
<p><span style="font-weight: 400;">We're looking for our first <strong>Technical Account Manager</strong></span><span style="font-weight: 400;"> in Sydney to support a rapidly growing business and team. Significant changes in B2B buyer behavior, the permanence of remote work and the rapid digital transformation of sales teams have ushered in a golden age of sales technology. Revenue.io’s end-to-end revenue acceleration platform is uniquely positioned to take advantage of these trends.</span><span style="font-weight: 400;"> A team player who has experience working with cross functional teams, who is focused on building long term customer relationships and delighting our customers by delivering strategic, measurable results that meet our customers’ business goals. You will work closely with customers to understand their business needs and challenges and then coach them on best practices and the best ways to use Revenue.io for their business. If this sounds like you, join our team of smart, savvy technical Customer Experience Specialist as we revolutionize how companies sell and market their products. We’re delivering groundbreaking sales acceleration technology to some of the world’s best companies. Ensuring customer success is our primary mission.<br><br></span></p>
<p><strong>Duties in Detail</strong></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Work with our customers and product managers to sleuth solutions to incoming issues</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Partner with our Sydney Australia based Head of International to lead expert product training and customer onboarding sessions</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Work within a team environment to generate creative solutions</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Identify common issues, escalating them to product managers</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Expertly communicate and document solutions</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Partner with customer to develop deployment strategy and plan based on their unique needs, success criteria &amp; goals, and scope of implementation</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Set and manage client expectations and day to day interaction; organize and facilitate project planning, weekly meetings, and presentations as needed</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Own the ultimate success of our customers, ensuring they realize the full value of the Revenue.io platform.&nbsp;</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Deliver proactive, strategic guidance, best practices, and coaching throughout the entire customer journey with a cadence of tailored QBRs / monthly check ins.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Represents the voice of the customer internally when help is needed.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Work closely with cross-functional team members to translate business needs and product requirements into new solutions for customers.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Strong ability to come up with creative scalable solutions for Salesforce.com processes and how those work together with Revenue.io</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Deliver training to teams that are being on boarded as part of the implementation</span></li>
</ul>
<p><strong><br>Candidate Requirements</strong></p>
<ul>
<li><span style="font-weight: 400;">2-5 years experience in customer training, onboarding or support working for a cloud-based product company</span></li>
<li><strong>3+ years of experience in Salesforce.com process improvement and administration in a Sales Operations role or as a consultant preferred</strong></li>
<li><span style="font-weight: 400;">Superb critical thinking skills</span></li>
<li><span style="font-weight: 400;">Outstanding verbal and written communications skills</span></li>
<li><span style="font-weight: 400;">A desire to learn more about how companies are using technology to improve their sales and marketing efforts</span></li>
<li><span style="font-weight: 400;">Enthusiasm for helping customers solve problems in real-time</span></li>
<li><span style="font-weight: 400;">Ability to work with minimal supervision</span></li>
<li><span style="font-weight: 400;">Flexibility to work with customers across a variety of global countries and time zones</span></li>
<li><em><span style="font-weight: 400;">Experience using Zendesk (preferred, but not required)</span></em></li>
<li><span style="font-weight: 400;">Experience in technical support at a cloud technology company </span><em><span style="font-weight: 400;">(preferred, but not required)</span></em></li>
<li><strong>Must have deep Salesforce.com Sales Cloud expertise, i.e. certified SFDC Administrator&nbsp;</strong></li>
<li><span style="font-weight: 400;">Knowledge about telephony and computer telephony integration (CTI) in Salesforce is a bonus</span></li>
</ul>
|
|
|
|
|
Nov 4th, 2021 11:44AM
|
Nov 4th, 2021 11:44AM
|
ringDNA
|
|
Financial Services
|
|
private:ringdna
|
www.ringdna.com
|
www.ringdna.com
|
Nov 7th, 2021 12:00AM
|
Technical Account Manager - Sydney, Australia
|
Open
|
Support
|
|
Sydney, New South Wales, Australia
|
Sydney
|
NSW
|
AUS
|
Nov 2nd, 2021 12:00AM
|
|
<p><span style="font-weight: 400;">Revenue.io powers high-performing teams with real-time guidance. By surfacing and recommending what works best, Revenue.io enables hundreds of customers like HPE, Nutanix, and AWS to deliver predictable results and optimize their entire revenue operation. Founded in 2013, Revenue.io is headquartered in Los Angeles and backed by venture funding from Goldman Sachs, Bryant Stibel, and Palisades Capital.</span></p>
<p><span style="font-weight: 400;">The company was recently named a leader in the Forrester Wave for Conversation Intelligence as well as a Gartner Cool Vendor. Revenue.io was also named one of the "Best Places to Work" by BuiltinLA and Comparably.&nbsp;</span></p>
<p><span style="font-weight: 400;">Revenue.io offers talented candidates a chance to work with executive mentors in a rapid growth environment where teammates are passionate about our transformative technology, vibrant culture and collaborative mindset. </span></p>
<p><strong>Who We're Looking For</strong></p>
<p><span style="font-weight: 400;">We're looking for our first <strong>Technical Account Manager</strong></span><span style="font-weight: 400;"> in Sydney to support a rapidly growing business and team. Significant changes in B2B buyer behavior, the permanence of remote work and the rapid digital transformation of sales teams have ushered in a golden age of sales technology. Revenue.io’s end-to-end revenue acceleration platform is uniquely positioned to take advantage of these trends.</span><span style="font-weight: 400;"> A team player who has experience working with cross functional teams, who is focused on building long term customer relationships and delighting our customers by delivering strategic, measurable results that meet our customers’ business goals. You will work closely with customers to understand their business needs and challenges and then coach them on best practices and the best ways to use Revenue.io for their business. If this sounds like you, join our team of smart, savvy technical Customer Experience Specialist as we revolutionize how companies sell and market their products. We’re delivering groundbreaking sales acceleration technology to some of the world’s best companies. Ensuring customer success is our primary mission.<br><br></span></p>
<p><strong>Duties in Detail</strong></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Work with our customers and product managers to sleuth solutions to incoming issues</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Partner with our Sydney Australia based Head of International to lead expert product training and customer onboarding sessions</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Work within a team environment to generate creative solutions</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Identify common issues, escalating them to product managers</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Expertly communicate and document solutions</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Partner with customer to develop deployment strategy and plan based on their unique needs, success criteria &amp; goals, and scope of implementation</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Set and manage client expectations and day to day interaction; organize and facilitate project planning, weekly meetings, and presentations as needed</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Own the ultimate success of our customers, ensuring they realize the full value of the Revenue.io platform.&nbsp;</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Deliver proactive, strategic guidance, best practices, and coaching throughout the entire customer journey with a cadence of tailored QBRs / monthly check ins.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Represents the voice of the customer internally when help is needed.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Work closely with cross-functional team members to translate business needs and product requirements into new solutions for customers.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Strong ability to come up with creative scalable solutions for Salesforce.com processes and how those work together with Revenue.io</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Deliver training to teams that are being on boarded as part of the implementation</span></li>
</ul>
<p><strong><br>Candidate Requirements</strong></p>
<ul>
<li><span style="font-weight: 400;">2-5 years experience in customer training, onboarding or support working for a cloud-based product company</span></li>
<li><strong>3+ years of experience in Salesforce.com process improvement and administration in a Sales Operations role or as a consultant preferred</strong></li>
<li><span style="font-weight: 400;">Superb critical thinking skills</span></li>
<li><span style="font-weight: 400;">Outstanding verbal and written communications skills</span></li>
<li><span style="font-weight: 400;">A desire to learn more about how companies are using technology to improve their sales and marketing efforts</span></li>
<li><span style="font-weight: 400;">Enthusiasm for helping customers solve problems in real-time</span></li>
<li><span style="font-weight: 400;">Ability to work with minimal supervision</span></li>
<li><span style="font-weight: 400;">Flexibility to work with customers across a variety of global countries and time zones</span></li>
<li><em><span style="font-weight: 400;">Experience using Zendesk (preferred, but not required)</span></em></li>
<li><span style="font-weight: 400;">Experience in technical support at a cloud technology company </span><em><span style="font-weight: 400;">(preferred, but not required)</span></em></li>
<li><strong>Must have deep Salesforce.com Sales Cloud expertise, i.e. certified SFDC Administrator&nbsp;</strong></li>
<li><span style="font-weight: 400;">Knowledge about telephony and computer telephony integration (CTI) in Salesforce is a bonus</span></li>
</ul>
|
|
|
|
|
Nov 7th, 2021 12:17PM
|
Nov 7th, 2021 12:17PM
|
ringDNA
|
|
Financial Services
|
|
private:ringdna
|
www.ringdna.com
|
www.ringdna.com
|
Nov 8th, 2021 12:00AM
|
Technical Account Manager - Sydney, Australia
|
Open
|
Support
|
|
Sydney, New South Wales, Australia
|
Sydney
|
NSW
|
AUS
|
Nov 2nd, 2021 12:00AM
|
|
<p><span style="font-weight: 400;">Revenue.io powers high-performing teams with real-time guidance. By surfacing and recommending what works best, Revenue.io enables hundreds of customers like HPE, Nutanix, and AWS to deliver predictable results and optimize their entire revenue operation. Founded in 2013, Revenue.io is headquartered in Los Angeles and backed by venture funding from Goldman Sachs, Bryant Stibel, and Palisades Capital.</span></p>
<p><span style="font-weight: 400;">The company was recently named a leader in the Forrester Wave for Conversation Intelligence as well as a Gartner Cool Vendor. Revenue.io was also named one of the "Best Places to Work" by BuiltinLA and Comparably.&nbsp;</span></p>
<p><span style="font-weight: 400;">Revenue.io offers talented candidates a chance to work with executive mentors in a rapid growth environment where teammates are passionate about our transformative technology, vibrant culture and collaborative mindset. </span></p>
<p><strong>Who We're Looking For</strong></p>
<p><span style="font-weight: 400;">We're looking for our first <strong>Technical Account Manager</strong></span><span style="font-weight: 400;"> in Sydney to support a rapidly growing business and team. Significant changes in B2B buyer behavior, the permanence of remote work and the rapid digital transformation of sales teams have ushered in a golden age of sales technology. Revenue.io’s end-to-end revenue acceleration platform is uniquely positioned to take advantage of these trends.</span><span style="font-weight: 400;"> A team player who has experience working with cross functional teams, who is focused on building long term customer relationships and delighting our customers by delivering strategic, measurable results that meet our customers’ business goals. You will work closely with customers to understand their business needs and challenges and then coach them on best practices and the best ways to use Revenue.io for their business. If this sounds like you, join our team of smart, savvy technical Customer Experience Specialist as we revolutionize how companies sell and market their products. We’re delivering groundbreaking sales acceleration technology to some of the world’s best companies. Ensuring customer success is our primary mission.<br><br></span></p>
<p><strong>Duties in Detail</strong></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Work with our customers and product managers to sleuth solutions to incoming issues</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Partner with our Sydney Australia based Head of International to lead expert product training and customer onboarding sessions</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Work within a team environment to generate creative solutions</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Identify common issues, escalating them to product managers</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Expertly communicate and document solutions</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Partner with customer to develop deployment strategy and plan based on their unique needs, success criteria &amp; goals, and scope of implementation</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Set and manage client expectations and day to day interaction; organize and facilitate project planning, weekly meetings, and presentations as needed</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Own the ultimate success of our customers, ensuring they realize the full value of the Revenue.io platform.&nbsp;</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Deliver proactive, strategic guidance, best practices, and coaching throughout the entire customer journey with a cadence of tailored QBRs / monthly check ins.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Represents the voice of the customer internally when help is needed.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Work closely with cross-functional team members to translate business needs and product requirements into new solutions for customers.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Strong ability to come up with creative scalable solutions for Salesforce.com processes and how those work together with Revenue.io</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Deliver training to teams that are being on boarded as part of the implementation</span></li>
</ul>
<p><strong><br>Candidate Requirements</strong></p>
<ul>
<li><span style="font-weight: 400;">2-5 years experience in customer training, onboarding or support working for a cloud-based product company</span></li>
<li><strong>3+ years of experience in Salesforce.com process improvement and administration in a Sales Operations role or as a consultant preferred</strong></li>
<li><span style="font-weight: 400;">Superb critical thinking skills</span></li>
<li><span style="font-weight: 400;">Outstanding verbal and written communications skills</span></li>
<li><span style="font-weight: 400;">A desire to learn more about how companies are using technology to improve their sales and marketing efforts</span></li>
<li><span style="font-weight: 400;">Enthusiasm for helping customers solve problems in real-time</span></li>
<li><span style="font-weight: 400;">Ability to work with minimal supervision</span></li>
<li><span style="font-weight: 400;">Flexibility to work with customers across a variety of global countries and time zones</span></li>
<li><em><span style="font-weight: 400;">Experience using Zendesk (preferred, but not required)</span></em></li>
<li><span style="font-weight: 400;">Experience in technical support at a cloud technology company </span><em><span style="font-weight: 400;">(preferred, but not required)</span></em></li>
<li><strong>Must have deep Salesforce.com Sales Cloud expertise, i.e. certified SFDC Administrator&nbsp;</strong></li>
<li><span style="font-weight: 400;">Knowledge about telephony and computer telephony integration (CTI) in Salesforce is a bonus</span></li>
</ul>
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Nov 8th, 2021 09:13AM
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Nov 8th, 2021 09:13AM
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ringDNA
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Financial Services
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private:ringdna
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www.ringdna.com
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www.ringdna.com
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Nov 14th, 2021 12:00AM
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Technical Account Manager - Sydney, Australia
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Open
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Support
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Sydney, New South Wales, Australia
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Sydney
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NSW
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AUS
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Nov 2nd, 2021 12:00AM
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<p><span style="font-weight: 400;">Revenue.io powers high-performing teams with real-time guidance. By surfacing and recommending what works best, Revenue.io enables hundreds of customers like HPE, Nutanix, and AWS to deliver predictable results and optimize their entire revenue operation. Founded in 2013, Revenue.io is headquartered in Los Angeles and backed by venture funding from Goldman Sachs, Bryant Stibel, and Palisades Capital.</span></p>
<p><span style="font-weight: 400;">The company was recently named a leader in the Forrester Wave for Conversation Intelligence as well as a Gartner Cool Vendor. Revenue.io was also named one of the "Best Places to Work" by BuiltinLA and Comparably.&nbsp;</span></p>
<p><span style="font-weight: 400;">Revenue.io offers talented candidates a chance to work with executive mentors in a rapid growth environment where teammates are passionate about our transformative technology, vibrant culture and collaborative mindset. </span></p>
<p><strong>Who We're Looking For</strong></p>
<p><span style="font-weight: 400;">We're looking for our first <strong>Technical Account Manager</strong></span><span style="font-weight: 400;"> in Sydney to support a rapidly growing business and team. Significant changes in B2B buyer behavior, the permanence of remote work and the rapid digital transformation of sales teams have ushered in a golden age of sales technology. Revenue.io’s end-to-end revenue acceleration platform is uniquely positioned to take advantage of these trends.</span><span style="font-weight: 400;"> A team player who has experience working with cross functional teams, who is focused on building long term customer relationships and delighting our customers by delivering strategic, measurable results that meet our customers’ business goals. You will work closely with customers to understand their business needs and challenges and then coach them on best practices and the best ways to use Revenue.io for their business. If this sounds like you, join our team of smart, savvy technical Customer Experience Specialist as we revolutionize how companies sell and market their products. We’re delivering groundbreaking sales acceleration technology to some of the world’s best companies. Ensuring customer success is our primary mission.<br><br></span></p>
<p><strong>Duties in Detail</strong></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Work with our customers and product managers to sleuth solutions to incoming issues</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Partner with our Sydney Australia based Head of International to lead expert product training and customer onboarding sessions</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Work within a team environment to generate creative solutions</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Identify common issues, escalating them to product managers</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Expertly communicate and document solutions</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Partner with customer to develop deployment strategy and plan based on their unique needs, success criteria &amp; goals, and scope of implementation</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Set and manage client expectations and day to day interaction; organize and facilitate project planning, weekly meetings, and presentations as needed</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Own the ultimate success of our customers, ensuring they realize the full value of the Revenue.io platform.&nbsp;</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Deliver proactive, strategic guidance, best practices, and coaching throughout the entire customer journey with a cadence of tailored QBRs / monthly check ins.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Represents the voice of the customer internally when help is needed.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Work closely with cross-functional team members to translate business needs and product requirements into new solutions for customers.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Strong ability to come up with creative scalable solutions for Salesforce.com processes and how those work together with Revenue.io</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Deliver training to teams that are being on boarded as part of the implementation</span></li>
</ul>
<p><strong><br>Candidate Requirements</strong></p>
<ul>
<li><span style="font-weight: 400;">2-5 years experience in customer training, onboarding or support working for a cloud-based product company</span></li>
<li><strong>3+ years of experience in Salesforce.com process improvement and administration in a Sales Operations role or as a consultant preferred</strong></li>
<li><span style="font-weight: 400;">Superb critical thinking skills</span></li>
<li><span style="font-weight: 400;">Outstanding verbal and written communications skills</span></li>
<li><span style="font-weight: 400;">A desire to learn more about how companies are using technology to improve their sales and marketing efforts</span></li>
<li><span style="font-weight: 400;">Enthusiasm for helping customers solve problems in real-time</span></li>
<li><span style="font-weight: 400;">Ability to work with minimal supervision</span></li>
<li><span style="font-weight: 400;">Flexibility to work with customers across a variety of global countries and time zones</span></li>
<li><em><span style="font-weight: 400;">Experience using Zendesk (preferred, but not required)</span></em></li>
<li><span style="font-weight: 400;">Experience in technical support at a cloud technology company </span><em><span style="font-weight: 400;">(preferred, but not required)</span></em></li>
<li><strong>Must have deep Salesforce.com Sales Cloud expertise, i.e. certified SFDC Administrator&nbsp;</strong></li>
<li><span style="font-weight: 400;">Knowledge about telephony and computer telephony integration (CTI) in Salesforce is a bonus</span></li>
</ul>
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Nov 14th, 2021 11:04AM
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Nov 14th, 2021 11:04AM
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ringDNA
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Financial Services
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