Job Listings

Track Step Mobile hiring and firing trends, filtered by title, location, type, date, category and date of posting.
Ticker Symbol Entity Name Domain As Of Date Title URL Brand Category Location Text City State Country Posted Date Number of Openings Description Salary Salary Currency Salary Description Coordinates Date Added Date Updated Company Name Sector Industry
private:step step.com step.com Oct 24th, 2019 12:00AM Social Media Manager Open Marketing San Mateo, California, United States San Mateo CA USA Jun 13th, 2019 12:00AM <p><span style="font-weight: 400;">Step is a next generation financial services company building the best banking experience to help teens and young adults achieve financial independence and knowledge at an earlier age.  Step’s mission is to create a bank that gives you the tools to become smarter with your money and reward you along your financial journey. Step is a well-funded Series A company focused on disrupting banking through a differentiated mobile-first consumer experience.  The founding team has extensive background in FinTech and building successful consumer products and brands. If you’re looking to join a fast-growing company with a strong mission and vision that puts people first, we want to meet you.</span></p> <h2><span style="font-weight: 400;">The Role</span></h2> <p><span style="font-weight: 400;">Step is looking for an experienced </span><span style="font-weight: 400;">Social Media Manager to manage Step’s social media strategy and lead execution across all channels, generating awareness among consumers and fostering a community. You will engage with Step consumers through timely, dynamic, interactive, and engaging social content. As a key ambassador for the voice of the brand, you will leverage insights and collaborate with internal creative and content teams on strategies that elevate our brand across social platforms.</span></p> <h2><span style="font-weight: 400;">Responsibilities</span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Define and scale Step's social media strategy in alignment with our brand marketing objectives.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be the leader of the Step community across our online properties.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;"> Monitor social channels for key issues and post timely key consumer updates.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Represent Step as the voice of our brand, ensuring a consistent tone in line with our core values.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Own the social media content calendar</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with creative and content teams to ideate original content that resonates with our audience and stands out in our competitive industry.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Understand the journey of Step users </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Leverage data-driven analytics to track KPIs, generate novel insights, and test & iterate rapidly to evolve our social strategy.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be a social media expert, staying up to date on social trends and tools, and providing recommendations on social executions for marketing campaigns.</span><span style="font-weight: 400;"><br></span></li> </ul> <h2><span style="font-weight: 400;">About You</span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor's degree in Marketing or relevant field</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">3+ years of experience with social media</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Start up experience preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven track record of growing a brand’s presence as a Social Media Manager</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Up-to-date and hands-on experience with social media channels to generate brand awareness and grow a social community</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ideally have experience in direct-to-consumer or e-commerce marketing</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong written and verbal communication skills.</span></li> </ul> <h2><span style="font-weight: 400;">Working at Step</span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Competitive salary based on experience, with full medical and dental benefits</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Stock in an early stage startup that is growing</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Flexible vacation policy</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Free daily lunches</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Free snacks & drinks </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Monthly team events outside the office</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Dog-friendly office</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Office right next to Caltrain</span></li> </ul> Oct 24th, 2019 11:14AM Oct 24th, 2019 11:14AM Step Mobile
private:step step.com step.com Oct 24th, 2019 12:00AM Senior Mobile Software Engineer Open Engineering San Mateo, California, United States San Mateo CA USA Jun 28th, 2019 12:00AM <p> </p> <p><span style="font-weight: 400;">Step is a next generation financial services company building the best banking experience to help teens and young adults achieve financial independence and knowledge at an earlier age.  Step’s mission is to create a bank that gives you the tools to become smarter with your money and reward you along your financial journey. Step is a well-funded Series A company focused on disrupting banking through a differentiated mobile-first consumer experience.  The founding team has extensive background in FinTech and building successful consumer products and brands. If you’re looking to join a fast-growing company with a strong mission and vision that puts people first, we want to meet you.</span></p> <h2><span style="font-weight: 400;">Role</span></h2> <p><span style="font-weight: 400;">Step is looking for an experienced Senior Mobile Software Engineer. As part of the team you’ll be at the forefront of developing new user-facing features and helping us deliver our first product to the public. We are building a cross platform app using React Native + Mobx, so React Native experience is a plus but not required.</span></p> <h2><span style="font-weight: 400;">Responsibilities</span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Own features throughout their life cycle, from inception to production</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Prioritize maintainable code and test all the things</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work in a small, tight knit cross-functional team</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be part of a high energy, fun, world class engineering team</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">See your contributions make a weekly impact to an evolving product</span></li> </ul> <h2><span style="font-weight: 400;">About You</span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">BA/BS degree in Computer Science or a related technical field</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">5+ years relevant work experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong Computer Science fundamentals</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Passion for software quality</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven track record of delivering mobile apps</span> </li> </ul> <h2><span style="font-weight: 400;">Pluses</span> </h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Expert in React Native</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Typescript proficiency</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Native Android and/or iOS development experience.</span></li> </ul> <h2><span style="font-weight: 400;">Core technologies we use</span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">React Native</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Typescript</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">MobX</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Swagger</span></li> </ul> <h2><span style="font-weight: 400;">Working at Step</span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Competitive salary based on experience, with full medical and dental benefits</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Stock in an early stage startup that is growing</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Flexible vacation policy</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Free daily lunches</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Free snacks & drinks </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Monthly team events outside the office</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Dog-friendly office</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Office right next to Caltrain</span></li> </ul> <p><br><br></p> Oct 24th, 2019 11:14AM Oct 24th, 2019 11:14AM Step Mobile
private:step step.com step.com Oct 25th, 2019 12:00AM Head of Analytics Open Analytics San Mateo, California, United States San Mateo CA USA Jun 13th, 2019 12:00AM <p><span style="font-weight: 400;">Step is a next generation financial services company building the best banking experience to help teens and young adults achieve financial independence and knowledge at an earlier age.  Step’s mission is to create a bank that gives you the tools to become smarter with your money and reward you along your financial journey. Step is a well-funded Series A company focused on disrupting banking through a differentiated mobile-first consumer experience.  The founding team has extensive background in FinTech and building successful consumer products and brands. If you’re looking to join a fast-growing company with a strong mission and vision that puts people first, we want to meet you.</span></p> <h2><span style="font-weight: 400;">The Role</span></h2> <p><span style="font-weight: 400;">Step is looking for an experienced Head of Analytics to be a founding member of our Analytics team. We're looking for someone to roll up their sleeves and be the companies first analytics hire eventually building out and leading a team.  The Head of Analytics is focused on driving tangible business impact across the company, maintaining processes and infrastructure while providing leadership for all of analytics and business intelligence. The Head of Analytics will be expected to expand beyond analytics and be a strategic thought partner across the company. </span></p> <h2><span style="font-weight: 400;">Responsibilities</span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Effectively communicate with senior leaders and drive strategic decision making </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Establish a long-term strategy for analytics at Step</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Hire and develop top-tier outstanding, talented people for your team</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Identify opportunities for data-driven decision making</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Own supply and demand forecast models, understand deviations and business drivers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Initiate, orchestrate, and supervise business-critical tactical investigations as necessary</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Train other teams across Step on how to self-serve for business-as-usual analysis</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Best practices for AB testing, consistent analysis of results and cataloguing of what we learn</span></li> </ul> <h2><span style="font-weight: 400;">About You</span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">5+ years of experience in analytics or data science</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor’s degree, preferably in a quantitative field</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">MBA preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Providing leadership to the team to champion the use of data for better decision- making</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Hiring and coaching analysts and business intelligence engineers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong professional background using SQL and python for data manipulation</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong ability to understand business priorities, recognize leverage in analytics projects, and prioritize appropriately</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Implementation of data infrastructure (data pipelines, ETL, CDI, client-side tracking)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Can apply statistics to business problems (e.g. split testing)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Deep familiarity with customer analytics, including but not limited to demand forecasting, multi-touch attribution, customer segmentation, and lifetime value</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Eager to roll up your sleeves and dig into any problem in a fast-paced startup environment</span></li> </ul> <h2><span style="font-weight: 400;">Working at Step</span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Competitive salary based on experience, with full medical and dental benefits</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Stock in an early stage startup that is growing</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Flexible vacation policy</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Free daily lunches</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Free snacks & drinks </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Monthly team events outside the office</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Dog-friendly office</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Office right next to Caltrain</span></li> </ul> Oct 25th, 2019 12:24PM Oct 25th, 2019 12:24PM Step Mobile
private:step step.com step.com Oct 25th, 2019 12:00AM Visual Designer Open Design San Mateo, California, United States San Mateo CA USA Jun 13th, 2019 12:00AM <p><span style="font-weight: 400;">Step is a next generation financial services company building the best banking experience to help teens and young adults achieve financial independence and knowledge at an earlier age.  Step’s mission is to create a bank that gives you the tools to become smarter with your money and reward you along your financial journey. Step is a well-funded Series A company focused on disrupting banking through a differentiated mobile-first consumer experience.  The founding team has extensive background in FinTech and building successful consumer products and brands. If you’re looking to join a fast-growing company with a strong mission and vision that puts people first, we want to meet you.</span></p> <h2><span style="font-weight: 400;">The Role</span></h2> <p><span style="font-weight: 400;">Step is looking for an experienced Visual designer who can own visual design across the company.  We are a design focused consumer brand that works on physical products, digital products, and mobile apps.  We're looking for someone to roll up their sleeves, create beautiful, elegant designs for both product and marketing materials. </span><span style="font-weight: 400;">The ideal candidate is a passionate designer who is comfortable working closely with cross-functional teams to influence product strategy and rally them around elegant, innovative mobile solutions that delight our users.</span></p> <h2><span style="font-weight: 400;">Responsibilities</span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Designing marketing material for email, mobile, print, social media and web. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ensure that the brand is maintained across all channels and live up to the highest standards.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Managing relationships across engagement, marketing and technology functions to determine appropriate content, cadence, and creative.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Improving all KPIs, including deliverability, open rate, click rate, conversion rate, opt-out rate, revenue, and business goals</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Staying informed on the changing landscape of marketing design, including trends, best practices, and new tools/technologies.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Interpret creative briefs, documented channel-specific best practices, and previous performance data to produce high-performing creative.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Provide feedback for creative briefs and contribute ideas to the creative process.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Digest and implement design feedback from multiple stakeholders in real-time.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with the Product Design, and front-end developers to export assets for mobile and web.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Communicate directly with internal stakeholders to successfully and efficiently meet the deliverable requirements of a project.</span></li> </ul> <h2><span style="font-weight: 400;">About You</span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">4+ years of professional experience as a graphic and web designer</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with HTML/CSS</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience creating responsive, personalized emails</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Portfolio showcasing responsive web design work and concepts</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Demonstrate a love and passion for everything design- and art-related</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">General knowledge and experience across the entire marketing spectrum</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to understand and interpret critical email metrics</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have a highly creative mind with impeccable taste</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have a strong understanding of the latest design tools, concepts, and technologies</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to identify overarching digital design issues and opportunities and implement effective solutions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to put yourself in the customer’s shoes and come up with ideas that are relevant and enticing</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Deep understanding of current design trends and technologies</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong understanding and experience with various web design software</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven experience creating designs that impacts user engagement and website conversions</span></li> </ul> <h2><span style="font-weight: 400;">Working at Step</span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Competitive salary based on experience, with full medical and dental benefits</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Stock in an early stage startup that is growing</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Flexible vacation policy</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Free daily lunches</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Free snacks & drinks </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Monthly team events outside the office</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Dog-friendly office</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Office right next to Caltrain</span></li> </ul> Oct 25th, 2019 12:24PM Oct 25th, 2019 12:24PM Step Mobile
private:step step.com step.com Oct 25th, 2019 12:00AM Head of Legal, General Counsel Open Legal San Mateo, California, United States San Mateo CA USA Jun 13th, 2019 12:00AM <p><span style="font-weight: 400;">Step is a next generation financial services company building the best banking experience to help teens and young adults achieve financial independence and knowledge at an earlier age.  Step’s mission is to create a bank that gives you the tools to become smarter with your money and reward you along your financial journey. Step is a well-funded Series A company focused on disrupting banking through a differentiated mobile-first consumer experience.  The founding team has extensive background in FinTech and building successful consumer products and brands. If you’re looking to join a fast-growing company with a strong mission and vision that puts people first, we want to meet you.</span></p> <h2><span style="font-weight: 400;">The Role</span></h2> <p><span style="font-weight: 400;">Step is looking for an experienced </span><span style="font-weight: 400;">General Counsel, who will be responsible for leading and handling cutting-edge and complex legal projects and matters involving financial regulatory and other regulatory compliance areas. You must have the flexibility to adapt to changing priorities and organizational needs. In addition, you must have the ability to operate independently in a fast-paced, small but growing environment and work collaboratively with internal product, compliance and engineering teams. Your advice and creativity will help shape the legal, product, and technology strategy for our entire business. </span></p> <h2><span style="font-weight: 400;">Responsibilities</span></h2> <p> </p> <ul> <li><span style="font-weight: 400;">Navigate a complex landscape to help design innovative financial products and services.</span></li> <li><strong><span style="font-weight: 400;">Work with compliance to develop strategy with applicable laws and regulations relating to privacy, security, consumer protection and financial services. </span></strong></li> <li><span style="font-weight: 400;">Review and advise on pending and developing applicable law and regulations.</span></li> <li><span style="font-weight: 400;">Provide contracting support and advice on matters relating to financial services offerings.</span></li> <li><span style="font-weight: 400;">Review and draft related agreements (e.g. card processing, cloud services, and vendor services agreements).</span></li> <li><span style="font-weight: 400;">Build processes to improve the company’s operating efficiency and mitigate legal risk.</span></li> </ul> <p> </p> <h2><span style="font-weight: 400;">About You</span></h2> <ul> <li>J.D. degree from an ABA accredited law school and membership in at least one U.S. state bar</li> <li>5+ years experience doing financial services regulatory compliance work</li> <li>7+ years experience as a practicing attorney</li> <li>Proficient knowledge of relevant rules and regulations, including, but not limited to, FCRA, BSA, USA Patriot Act, OFAC rules, Truth in Lending, Reg E and Reg Z.</li> <li><strong><span style="font-weight: 400;">Experience leading projects with cross-functional stakeholders</span></strong></li> <li><span style="font-weight: 400;">Experience working with mobile and other Internet and technology companies, preferably startups at the Series A+ stage</span></li> <li><span style="font-weight: 400;">Experience working in a fast-paced environment and providing direction and leadership under tight deadlines</span></li> </ul> <p> </p> <p> </p> <h2><span style="font-weight: 400;">Working at Step</span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Competitive salary based on experience, with full medical and dental benefits</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Stock in an early stage startup that is growing</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Flexible vacation policy</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Free daily lunches</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Free snacks & drinks </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Monthly team events outside the office</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Dog-friendly office</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Office right next to Caltrain</span></li> </ul> Oct 25th, 2019 12:24PM Oct 25th, 2019 12:24PM Step Mobile
private:step step.com step.com Oct 25th, 2019 12:00AM Head of Marketing Open Marketing San Mateo, California, United States San Mateo CA USA Jun 13th, 2019 12:00AM <p><span style="font-weight: 400;">Step is a next generation financial services company building the best banking experience to help teens and young adults achieve financial independence and knowledge at an earlier age.  Step’s mission is to create a bank that gives you the tools to become smarter with your money and reward you along your financial journey. Step is a well-funded Series A company focused on disrupting banking through a differentiated mobile-first consumer experience.  The founding team has extensive background in FinTech and building successful consumer products and brands. If you’re looking to join a fast-growing company with a strong mission and vision that puts people first, we want to meet you.</span></p> <h2><span style="font-weight: 400;">The Role</span></h2> <p><span style="font-weight: 400;">Step is looking for an experienced Head </span><span style="font-weight: 400;">of Marketing to be a founding member of our Marketing team. We're looking for someone to roll up their sleeves and eventually build out and lead a team. The ideal candidate will be strong in brand story-telling and communication with a sound understanding of customer acquisition and growth strategies. </span></p> <h2><span style="font-weight: 400;">Responsibilities</span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Build and execute a marketing strategy to drive revenue growth and brand awareness</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Align on and consistently reach user acquisition and growth targets</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Build and manage an innovative and a world-class Marketing team in the development and implementation of business & brand strategies for product introductions, promotions, communications, and growth forecasting</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Manage marketing budget to drive increased efficiency</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Assist in refining customer segmentations through research and analysis</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Analyze, refine, and improve campaigns to ensure programs deliver a strong return for the brand</span></li> </ul> <h2><span style="font-weight: 400;">About You</span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor’s Degree in Marketing or Advertising preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Start-Up Experience preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">5+ years of digital marketing experience, preferably in mobile and consumer</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience developing and managing a team</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent verbal and written communication, organizational, attention to detail and problem-solving skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong leadership in establishing work priorities for multiple projects, taking responsibility, developing confidence & respect, and shifting priorities to accommodate change</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience working with syndicated data to analyze and understand the marketplace</span></li> </ul> <h2><span style="font-weight: 400;">Working at Step</span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Competitive salary based on experience, with full medical and dental benefits</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Stock in an early stage startup that is growing</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Flexible vacation policy</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Free daily lunches</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Free snacks & drinks </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Monthly team events outside the office</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Dog-friendly office</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Office right next to Caltrain</span></li> </ul> Oct 25th, 2019 12:24PM Oct 25th, 2019 12:24PM Step Mobile
private:step step.com step.com Oct 26th, 2019 12:00AM Head of Analytics Open Analytics San Mateo, California, United States San Mateo CA USA Jun 13th, 2019 12:00AM <p><span style="font-weight: 400;">Step is a next generation financial services company building the best banking experience to help teens and young adults achieve financial independence and knowledge at an earlier age.  Step’s mission is to create a bank that gives you the tools to become smarter with your money and reward you along your financial journey. Step is a well-funded Series A company focused on disrupting banking through a differentiated mobile-first consumer experience.  The founding team has extensive background in FinTech and building successful consumer products and brands. If you’re looking to join a fast-growing company with a strong mission and vision that puts people first, we want to meet you.</span></p> <h2><span style="font-weight: 400;">The Role</span></h2> <p><span style="font-weight: 400;">Step is looking for an experienced Head of Analytics to be a founding member of our Analytics team. We're looking for someone to roll up their sleeves and be the companies first analytics hire eventually building out and leading a team.  The Head of Analytics is focused on driving tangible business impact across the company, maintaining processes and infrastructure while providing leadership for all of analytics and business intelligence. The Head of Analytics will be expected to expand beyond analytics and be a strategic thought partner across the company. </span></p> <h2><span style="font-weight: 400;">Responsibilities</span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Effectively communicate with senior leaders and drive strategic decision making </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Establish a long-term strategy for analytics at Step</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Hire and develop top-tier outstanding, talented people for your team</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Identify opportunities for data-driven decision making</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Own supply and demand forecast models, understand deviations and business drivers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Initiate, orchestrate, and supervise business-critical tactical investigations as necessary</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Train other teams across Step on how to self-serve for business-as-usual analysis</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Best practices for AB testing, consistent analysis of results and cataloguing of what we learn</span></li> </ul> <h2><span style="font-weight: 400;">About You</span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">5+ years of experience in analytics or data science</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor’s degree, preferably in a quantitative field</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">MBA preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Providing leadership to the team to champion the use of data for better decision- making</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Hiring and coaching analysts and business intelligence engineers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong professional background using SQL and python for data manipulation</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong ability to understand business priorities, recognize leverage in analytics projects, and prioritize appropriately</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Implementation of data infrastructure (data pipelines, ETL, CDI, client-side tracking)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Can apply statistics to business problems (e.g. split testing)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Deep familiarity with customer analytics, including but not limited to demand forecasting, multi-touch attribution, customer segmentation, and lifetime value</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Eager to roll up your sleeves and dig into any problem in a fast-paced startup environment</span></li> </ul> <h2><span style="font-weight: 400;">Working at Step</span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Competitive salary based on experience, with full medical and dental benefits</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Stock in an early stage startup that is growing</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Flexible vacation policy</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Free daily lunches</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Free snacks & drinks </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Monthly team events outside the office</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Dog-friendly office</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Office right next to Caltrain</span></li> </ul> Oct 26th, 2019 12:18PM Oct 26th, 2019 12:18PM Step Mobile
private:step step.com step.com Oct 26th, 2019 12:00AM Senior Product Designer Open Design San Mateo, California, United States San Mateo CA USA Jun 13th, 2019 12:00AM <p><span style="font-weight: 400;">Step is a next generation financial services company building the best banking experience to help teens and young adults achieve financial independence and knowledge at an earlier age.  Step’s mission is to create a bank that gives you the tools to become smarter with your money and reward you along your financial journey. Step is a well-funded Series A company focused on disrupting banking through a differentiated mobile-first consumer experience.  The founding team has extensive background in FinTech and building successful consumer products and brands. If you’re looking to join a fast-growing company with a strong mission and vision that puts people first, we want to meet you.</span></p> <h2><span style="font-weight: 400;">The Role</span></h2> <p><span style="font-weight: 400;">Step is looking for an experienced design leader who can lead the overall product, design, and UX strategy.  We are a design focused consumer brand that works on physical products, digital products, and mobile apps. We're looking for someone to roll up their sleeves, lead design on individual features and make design decisions in a role with plenty of room to grow. </span><span style="font-weight: 400;">The ideal candidate is a passionate designer who is comfortable working closely with cross-functional teams to influence product strategy and rally them around elegant, innovative mobile solutions that delight our users.</span></p> <h2><span style="font-weight: 400;">Responsibilities</span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">To design flows and experiences that are delightful, intuitive and elegant.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Execute on a master level with an eagle eye for detail.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Give feedback on product strategy and design work to continually push the level of quality on the team.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with Head of Design, Product and Engineering to deliver a world class experience to our users.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Take part in defining a design system to be used across multiple products and platforms</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Process Improvement / Financial Infrastructure: Continuously develop systems and processes. Evaluate current processes, identify best practices, develop plans to reach goals and implement improvements.</span></li> </ul> <h2><span style="font-weight: 400;">About You</span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">4+ years demonstrated experience with end-to-end (hybrid UX and UI) product design in a product company.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You possess excellent communication skills (you should be able to clearly articulate your design decisions).</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">The ability to think at a high level about product strategy and vision (not just 'how it should look' but 'what we should build').</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in building and shipping applications or software (mobile/web).</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Must have a portfolio featuring examples of design work.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Some experience with front-end programming (you should be able to code up a simple website and/or an application).</span></li> </ul> <h2><span style="font-weight: 400;">Working at Step</span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Competitive salary based on experience, with full medical and dental benefits</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Stock in an early stage startup that is growing</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Flexible vacation policy</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Free daily lunches</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Free snacks & drinks </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Monthly team events outside the office</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Dog-friendly office</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Office right next to Caltrain</span></li> </ul> Oct 26th, 2019 12:18PM Oct 26th, 2019 12:18PM Step Mobile
private:step step.com step.com Oct 28th, 2019 12:00AM Head of Analytics Open Analytics San Mateo, California, United States San Mateo CA USA Jun 13th, 2019 12:00AM <p><span style="font-weight: 400;">Step is a next generation financial services company building the best banking experience to help teens and young adults achieve financial independence and knowledge at an earlier age.  Step’s mission is to create a bank that gives you the tools to become smarter with your money and reward you along your financial journey. Step is a well-funded Series A company focused on disrupting banking through a differentiated mobile-first consumer experience.  The founding team has extensive background in FinTech and building successful consumer products and brands. If you’re looking to join a fast-growing company with a strong mission and vision that puts people first, we want to meet you.</span></p> <h2><span style="font-weight: 400;">The Role</span></h2> <p><span style="font-weight: 400;">Step is looking for an experienced Head of Analytics to be a founding member of our Analytics team. We're looking for someone to roll up their sleeves and be the companies first analytics hire eventually building out and leading a team.  The Head of Analytics is focused on driving tangible business impact across the company, maintaining processes and infrastructure while providing leadership for all of analytics and business intelligence. The Head of Analytics will be expected to expand beyond analytics and be a strategic thought partner across the company. </span></p> <h2><span style="font-weight: 400;">Responsibilities</span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Effectively communicate with senior leaders and drive strategic decision making </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Establish a long-term strategy for analytics at Step</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Hire and develop top-tier outstanding, talented people for your team</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Identify opportunities for data-driven decision making</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Own supply and demand forecast models, understand deviations and business drivers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Initiate, orchestrate, and supervise business-critical tactical investigations as necessary</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Train other teams across Step on how to self-serve for business-as-usual analysis</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Best practices for AB testing, consistent analysis of results and cataloguing of what we learn</span></li> </ul> <h2><span style="font-weight: 400;">About You</span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">5+ years of experience in analytics or data science</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor’s degree, preferably in a quantitative field</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">MBA preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Providing leadership to the team to champion the use of data for better decision- making</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Hiring and coaching analysts and business intelligence engineers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong professional background using SQL and python for data manipulation</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong ability to understand business priorities, recognize leverage in analytics projects, and prioritize appropriately</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Implementation of data infrastructure (data pipelines, ETL, CDI, client-side tracking)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Can apply statistics to business problems (e.g. split testing)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Deep familiarity with customer analytics, including but not limited to demand forecasting, multi-touch attribution, customer segmentation, and lifetime value</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Eager to roll up your sleeves and dig into any problem in a fast-paced startup environment</span></li> </ul> <h2><span style="font-weight: 400;">Working at Step</span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Competitive salary based on experience, with full medical and dental benefits</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Stock in an early stage startup that is growing</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Flexible vacation policy</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Free daily lunches</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Free snacks & drinks </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Monthly team events outside the office</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Dog-friendly office</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Office right next to Caltrain</span></li> </ul> Oct 28th, 2019 09:10AM Oct 28th, 2019 09:10AM Step Mobile
private:step step.com step.com Oct 28th, 2019 12:00AM Sr. Customer Experience and Escalations Agent Open Customer Experience San Mateo, California, United States San Mateo CA USA Jun 13th, 2019 12:00AM <p><span style="font-weight: 400;">Step is a next generation financial services company building the best banking experience to help teens and young adults achieve financial independence and knowledge at an earlier age.  Step’s mission is to create a bank that gives you the tools to become smarter with your money and reward you along your financial journey. Step is a well-funded Series A company focused on disrupting banking through a differentiated mobile-first consumer experience.  The founding team has extensive background in FinTech and building successful consumer products and brands. If you’re looking to join a fast-growing company with a strong mission and vision that puts people first, we want to meet you.</span></p> <h2><span style="font-weight: 400;">The Role</span></h2> <p><span style="font-weight: 400;">Step is looking for an experienced Sr. Customer Experience and Escalations Agent to handle escalated customer inquiries.  Money is an emotional and important part of everyday life and Step’s customer experience is a foundational piece of our overall product experience. The ideal candidate is capable of identifying solutions to complex financial questions while identifying potential risk, compliance and regulatory concerns. This role will also help liaison between support and risk to streamline communication and reach customer resolutions as promptly as possible. </span></p> <h2><span style="font-weight: 400;">Responsibilities</span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Serve as the escalated tier for customer support chat and emails </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Solving complex problems and answering questions in a real-time, professional, and friendly manner.   </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be the internal customer voice to report bugs, issues, or friction points that could lead to fraud, compliance or regulatory issues.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop processes to quickly identify solutions to challenging financial questions.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work closely with risk team to identify root issues and correct path of action.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Make key decisions for first tier support agents to resolve customer issues in real-time. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Continue to learn the business and take ownership of your role and responsibilities</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Think ahead and provide solutions that anticipate future needs</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Simplify complex processes and make it easy for customers to grasp</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Can be flexible with your schedule availability and can work early mornings or weekend rotations, if asked </span></li> </ul> <h2><span style="font-weight: 400;">About you</span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">College degree preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">3+ years experience with customer support at a startup, fintech, or highly regulated industry required</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong understanding of banking and financial terminology and products required</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be responsible for making decisions around complex resolutions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Customer support experience in a high-volume environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Very organized and capable of prioritizing tasks in a dynamic work environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Exceptional written and verbal communication skills with strong attention to details</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with current CRM and support software required</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in fraud and risk a plus</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong experience in Google Suite, MS Office and Web based portal computer skills.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">High level of integrity, professionalism and work ethic</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Passionate about building relationships and improving customer experiences</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Adapt to new situations by thinking on your feet</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Genuinely curious about people and business, while inspiring passion in others</span></li> </ul> <h2><span style="font-weight: 400;">Schedule </span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Some weekends, overnight and overtime required</span></li> </ul> <h2><span style="font-weight: 400;">Your Opportunities</span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">A place to learn and grow, and strengthen areas of interest through an interactive experience, along with a varied exposure to different processes and teams</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A chance to work in a fast-paced organization focusing on innovation and growth</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Opportunity to be involved in initiatives and have ownership of tasks focused on continuous improvement with shared interests of the company</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Build strong relationships within and across teams</span></li> </ul> <h2><span style="font-weight: 400;">Working at Step</span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Competitive salary based on experience, with full medical and dental benefits</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Stock in an early stage startup that is growing</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Flexible vacation policy</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Free daily lunches</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Free snacks & drinks </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Monthly team events outside the office</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Dog-friendly office</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Office right next to Caltrain</span></li> </ul> Oct 28th, 2019 09:10AM Oct 28th, 2019 09:10AM Step Mobile

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