Job Listings

Track Tide hiring and firing trends, filtered by title, location, type, date, category and date of posting.
Ticker Symbol Entity Name Domain As Of Date Title URL Brand Category Location Text City State Country Posted Date Number of Openings Description Salary Salary Currency Salary Description Coordinates Date Added Date Updated Sector Industry
private:tide www.tide.co boards.greenhouse.io Nov 17th, 2021 12:00AM Credit Partnerships Manager Open Credit Services London, England, United Kingdom London GBR Nov 9th, 2021 12:00AM <p><strong>About You</strong></p> <p><span style="font-weight: 400;">We’re looking for a Partnerships Manager to join the Credit team to help grow our member base and their access to credit through our lending partners. At Tide we see credit as being a really important part of what SMEs need to help run and grow their business. Therefore we want to make sure our members have the best access to this through our strategic lending partners.</span></p> <p><span style="font-weight: 400;">You’ll be playing a key role in both developing and nurturing our credit partnerships working with a variety of key stakeholders at partner organisations. Within Tide you’ll be working very closely with the Product and Product Marketing teams to understand the partner product fit with Tide members. Armed with this understanding you’ll be able to identify new opportunities to deepen and extend partnerships, or find new partners that fill an underserved segment of Tide members. </span></p> <p><span style="font-weight: 400;">Ultimately you’ll be responsible for the success of  credit partnerships ensuring they’re delivering value to our members and Tide. You’ll do this through agreeing what success looks like, establishing plans that drive success, regularly evaluating their performance and negotiating commercially beneficial terms. </span></p> <p><strong>Some of the things you’ll be doing: </strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Nurturing and developing existing partnerships regulary</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Diving into partner performance and identifying opportunities</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Developing new partnerships</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Negotiating commercially beneficial terms for Tide</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Working closely with product and marketing to understand partner fit with members</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Being the voice of partners within Tide </span></li> </ul> <p><strong>What you’ll get in return:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Competitive salary </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Vitality Health Insurance, with a proactive focus on mental and physical wellbeing</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Hundreds of perks and discounts through Vitality Health Insurance (fitness watches, Waitrose cashback, gym membership etc.)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">24/7 Employee Assistance Programme</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">25 days holiday with the ability to buy extra days</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">We invest in your development with a £1,000 professional L&D budget per year and ability to access thousands of resources through the Learnerbly platform</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Referral bonus when you bring your friends to join Tide </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme and pension contribution</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Spacious brand new office in Liverpool street with an all-day snacks bar</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Enhanced family-friendly leave</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">24 hours paid volunteering or L&D time off per year</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Flexible work from home or at the office arrangements</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Monthly team socials (we’ve had themed bingo, online cocktail making sessions, wellbeing challenges and themed virtual pub quizzes)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Stock Options</span></li> </ul> <p><strong>You’ll be a great fit if:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You have a hunger for knowledge and have an interest in the SME, finance or Fintech spaces</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have a track record of effectively building and managing partnerships in a fast-moving environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are able to communicate effectively, both with partners and internal stakeholders</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are able to manage detailed negotiations with partners</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are organised and detail-oriented </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are able to understand the needs of a range of partners and their product areas</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are analytical and able to analyse opportunities and issues</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are resilient</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You’ve spent a minimum of 2 years in a partnership management or related role</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You may also have spent at least 1 year working in a financial technology company and/or bank</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You may also have experience working with credit or finance products</span></li> </ul> <p><strong> Who are Tide?</strong></p> <p><span style="font-weight: 400;">We’re the UK’s leading provider of smart current accounts for sole traders and small companies. We’re also on a mission to save business owners time and money on their banking and finance admin so they can get back to doing what they love - for too long, these customers have been under-served by the big banks.</span></p> <p><span style="font-weight: 400;">Our offices are in London, UK, Sofia, Bulgaria, Hyderabad and Gurugram, India, where our teams are dedicated to our small business members, revolutionizing business banking for SMEs. We are also the leading provider of UK SME business accounts and one of the fastest-growing fintechs in the UK.</span></p> <p><span style="font-weight: 400;">We’re scaling at speed with a focus on hiring talented individuals with a growth mindset and ownership mentality, who are able to juggle multiple and sometimes changing priorities. Our values show our commitment to working as one team, working collaboratively to take action and deliver results. Member first, we are passionate about our members and put them first. We are data-driven, we make decisions, creating insight using data.</span></p> <p><span style="font-weight: 400;">We’re also one of LinkedIn’s top 10 hottest UK companies to work for.</span></p> <p><strong>Here’s what we think about diversity and inclusion…</strong></p> <p><span style="font-weight: 400;">We build our services for all types of small business owners. We aim to be as diverse as our members so we hire people from a variety of backgrounds. We’re proud that our diversity not only reflects our multicultural society but that this breadth of experience makes us awesome at solving problems. Everyone here has a voice and you’ll be able to make a difference. If you share our values and want to help small businesses, you’ll make an amazing Tidean.</span></p> <p><strong>A note on the future of work at Tide:</strong></p> <p><span style="font-weight: 400;">Tide’s offices are beginning to open for Tideans to return on a voluntary basis. Timelines for reopening will be unique for each region and will be based on region-specific guidelines. The health and well-being of Tideans and candidates is our primary concern, therefore, for the foreseeable future, we have transitioned all interviews and onboarding to be conducted via Zoom.</span></p> <p><span style="font-weight: 400;">Once offices are fully open, Tideans will be able to choose to work from the office or remotely, with the requirement that they visit the office or participate in face-to-face team activities several times per month.</span></p> <p><strong>#LI-EB1</strong></p> <p><span style="font-weight: 400;"> </span></p> Nov 16th, 2021 11:16PM Nov 16th, 2021 11:16PM
private:tide www.tide.co boards.greenhouse.io Nov 17th, 2021 12:00AM Internal Communications Manager Open People Operations London, England, United Kingdom London GBR Nov 11th, 2021 12:00AM <p><strong>About You</strong></p> <p><span style="font-weight: 400;">You’ll be a passionate, people-oriented, communicator, excited about engaging a diverse and rapidly growing global team in Tide’s mission. You will be familiar with developing and executing communications strategies to engage a large employee-base with wide-ranging interests and priorities. In this important role, you’ll bring enthusiasm and creativity, as well as a data-driven approach, to help our Tideans stay informed, feel connected, engaged and share a sense of purpose. You will be crucial to helping make Tide an even more enjoyable and rewarding place to work. </span></p> <p><strong>Some of the things you’ll be doing: </strong></p> <ul> <li style="font-weight: 400;">Owning, defining and executing<span style="font-weight: 400;"> the internal communications strategy, helping to build on our transparent and inclusive culture</span></li> <li style="font-weight: 400;">Defining<span style="font-weight: 400;"> company-wide communications processes as well as managing and improving Tide’s internal communications channels</span></li> <li style="font-weight: 400;">Collaborating<span style="font-weight: 400;"> with Tide’s Chief Administrative Officer and People teams in the UK, Bulgaria and India to promote global engagement in communications</span></li> <li style="font-weight: 400;">Serving<span style="font-weight: 400;"> as a trusted advisor to the Senior Leadership team, taking a leading role in developing messaging and content to communicate important information to Tideans</span></li> <li style="font-weight: 400;">Setting<span style="font-weight: 400;"> standards for high quality communications across numerous formats, including face-to-face events and meetings, virtual meetings, email, video, Slack etc.</span></li> <li style="font-weight: 400;">Interacting<span style="font-weight: 400;"> proactively with people across the business, from senior leadership to junior team members, to unearth compelling and inspiring stories to bring to the wider business</span></li> <li style="font-weight: 400;">Partnering<span style="font-weight: 400;"> with the PR and external communications team to bring a holistic approach to internal and external communications</span></li> </ul> <p><strong>What you’ll get in return:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Competitive salary </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Vitality Health Insurance, with a proactive focus on mental and physical wellbeing</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Hundreds of perks and discounts through Vitality Health Insurance (fitness watches, Waitrose cashback, gym membership etc.)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">24/7 Employee Assistance Programme</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">25 days holiday with the ability to buy extra days</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">We invest in your development with a £1,000 professional L&D budget per year and ability to access thousands of resources through the Learnerbly platform</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Referral bonus when you bring your friends to join Tide </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme and pension contribution</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Spacious brand new office in Liverpool street with an all-day snacks bar</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Enhanced family-friendly leave</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">24 hours paid volunteering or L&D time off per year</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Flexible work from home or at the office arrangements</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Monthly team socials (we’ve had themed bingo, online cocktail making sessions, wellbeing challenges and themed virtual pub quizzes)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Stock Options</span></li> </ul> <p><strong>You’ll be a great fit if: </strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You’ve spent at least five years, ideally in internal communications, at a fast-growing business with employees in a diverse range of roles (eg. technology, customer support, finance, marketing etc)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have high emotional intelligence, matched with an ability to produce emotionally intelligent communications</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have exceptional written and oral communication skills, with experience in delivering communications through a variety of channels </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You’re experienced in developing success metrics and bring a data-driven approach to achieving objectives</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You’ll relish the challenge posed by having multiple priorities and managing multiple projects simultaneously</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You’re great at building collaborative working relationships with people of different levels of seniority, across departments and geographies</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You’ll be comfortable working independently as well as collaborating with other teams</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have experience working with a global employee base</span></li> </ul> <p><strong>Who are Tide?</strong></p> <p><span style="font-weight: 400;">We’re the UK’s leading provider of smart current accounts for sole traders and small companies. We’re also on a mission to save business owners time and money on their banking and finance admin so they can get back to doing what they love - for too long, these customers have been under-served by the big banks.</span></p> <p><span style="font-weight: 400;">Our offices are in London, UK, Sofia, Bulgaria, Hyderabad and Gurugram, India, where our teams are dedicated to our small business members, revolutionizing business banking for SMEs. We are also the leading provider of UK SME business accounts and one of the fastest-growing fintechs in the UK.</span></p> <p><span style="font-weight: 400;">We’re scaling at speed with a focus on hiring talented individuals with a growth mindset and ownership mentality, who are able to juggle multiple and sometimes changing priorities. Our values show our commitment to working as one team, working collaboratively to take action and deliver results. Member first, we are passionate about our members and put them first. We are data-driven, we make decisions, creating insight using data.</span></p> <p><span style="font-weight: 400;">We’re also one of LinkedIn’s top 10 hottest UK companies to work for.</span></p> <p><strong>Here’s what we think about diversity and inclusion…</strong></p> <p><span style="font-weight: 400;">We build our services for all types of small business owners. We aim to be as diverse as our members so we hire people from a variety of backgrounds. We’re proud that our diversity not only reflects our multicultural society but that this breadth of experience makes us awesome at solving problems. Everyone here has a voice and you’ll be able to make a difference. If you share our values and want to help small businesses, you’ll make an amazing Tidean.</span></p> <p><strong>A note on the future of work at Tide:</strong></p> <p><span style="font-weight: 400;">Tide’s offices are beginning to open for Tideans to return on a voluntary basis. Timelines for reopening will be unique for each region and will be based on region-specific guidelines. The health and well-being of Tideans and candidates is our primary concern, therefore, for the foreseeable future, we have transitioned all interviews and onboarding to be conducted via Zoom.</span></p> <p><span style="font-weight: 400;">Once offices are fully open, Tideans will be able to choose to work from the office or remotely, with the requirement that they visit the office or participate in face-to-face team activities several times per month.</span></p> <p><span style="font-weight: 400;"><strong>#LI-EB1</strong></span></p> <p> </p> Nov 16th, 2021 11:16PM Nov 16th, 2021 11:16PM
private:tide www.tide.co boards.greenhouse.io Nov 17th, 2021 12:00AM Staff Backend Engineer Open Services & APIs Hyderabad, Telangana, India Hyderabad Telangana IND Aug 4th, 2021 12:00AM <div class="layout-styles__content--2Kv6p" data-ui="careers-page-content"> </div> <div class="layout-styles__content--2Kv6p" data-ui="careers-page-content"> <p>You, as a <strong>Staff</strong> <strong>Backend Engineer</strong> and member of this team, would be working on our new and existing projects for our credit, payments, business services, member engagement or financial crime areas. We have a five years roadmap ahead of us with exciting new features and we’ll need you to solve interesting problems. Your fellow team members will get you up to speed in your business area and will help you develop the skills so that eventually you are the one coaching other new joiners. Joining one of our expanding agile teams, you will be required to work closely with product owners, mobile engineers, and other business members to translate requirements into well-engineered solutions.</p> <p>You will ideally join our backend Community of Practices, learn from them and eventually propose your own to maintain a high quality across the backend. Career progression is as important to you as it is for us. With our expanding teams and business we will encourage you to outgrow your initial responsibilities. This role offers an exceptional opportunity to make a real difference with responsibilities across engineering practices in a rapidly expanding company!</p> <p><strong>About the Tech</strong></p> <p>Technology and our people is what makes Tide possible. We work in autonomous teams where backend, iOS, Android, web, QA, DevOps, agile coaches, data experts and product owners solve difficult problems together to get the job done. We self-organise and discuss technical challenges and set our own guidelines in the different Community of Practices.</p> <p>On the backend we see Java 8 as legacy and use Java 11+ for our micro-services. We provide RESTful APIs to our colleagues in the frontend, but also use gRPC for internal service-to-service communications. Spring Boot is our work horse, but we are open to new experiments. We are cloud-native and run everything on AWS. You’ll see containers (Docker), queues (SNS+SQS) and events everywhere. The nature of our business naturally fits with relational databases, but we have also found some use cases for NoSQL.</p> <p>Our frontends have done an incredible job at consuming our APIs and providing the best UX to our members. They are fully native Android and iOS apps or Angular 2+ web apps. DevOps provides vital infrastructure and operations support.</p> <p><strong>About You</strong></p> <p>We’re an international scale up, we’re busy! If fast paced environments, cross team exposure, inquisitive freedom and the ability to have a <em>real</em> impact on a rapidly growing scale up appeals to you, then you already have the mind of a Tidean. If you have that along with the following experience, we’d love to hear from you.</p> <p><em>The non-negotiables:</em></p> <ul> <li>Good commercial experience building server-side applications and detailed knowledge of the relevant programming languages for your stack (i.e Java 8 or newer or any other OOPS programing).</li> <li>Sound knowledge of a Java backend framework (e.g. Spring/Spring Boot).</li> <li>Exposure to microservices and implementing and consuming RESTful APIs.</li> <li>A mindset of delivering secure, well-tested and well-documented software.</li> <li>Experience with relational databases.</li> </ul> <p><em>The highly desirables:</em></p> <ul> <li>Exposure to continuous integration, delivery and deployment.</li> <li>Some experience integrating to third parties.</li> <li>Comfortable working in agile methodologies, ideally Scrum.</li> <li>Exposure to common development tools such as IntelliJ, Git, Jira, etc.</li> </ul> </div> <footer class="layout-footer-styles__footer--2E7h8" data-id="footer"> <div class="layout-footer-styles__disclaimers--21ABn"> <p> <strong>#LI-RR1</strong></p> <p><strong data-redactor-tag="strong">About Tide</strong></p> <p>Tide is the leading provider of UK SME business accounts and one of the fastest growing FinTechs in the UK. That’s not an unfounded boast - we have over 200,000 members (what we like to call our customers, over two percent market share, and have raised over £120m in funding.</p> <p>SMEs have been underserved and overlooked by traditional banks for years. In an entrepreneurial age where everyone is expected to take a shot, traditional banks have not evolved with the needs of the market. That’s where Tide comes in. With quick on-boarding, low fees and innovative features, we thrive on making data driven decisions to help SMEs save both time and money.</p> <p>We’re also one of LinkedIn’s top 10 hottest UK companies to work for, winner of Best Use of Technology (Growth Finance Awards); Best Banking Provider (Contracting Awards); Innovative Product of the Year (Growth Finance Awards) and we’re listed in the Top 100 FinTech Disruptors and The Startups 100. And that’s just for 2019.</p> <p><strong data-redactor-tag="strong">What's you'll get in return :</strong></p> <p>Here at Tide, not only do we love what we do, but we love the people who do it. That’s why we look after our Tideans with:</p> <ul> <li>25 days holiday</li> <li>Flexible working</li> <li>Private Healthcare , Life insurance and accidental insurance</li> <li>Stock Options</li> <li>Personal learning and training allowance for your continued development</li> </ul> <p><strong>Here’s what we think about diversity and inclusion...</strong></p> <p>We build our services for all types of small business owners. We aim to be as diverse as our members so we hire people from a variety of backgrounds. We’re proud that our diversity not only reflects our multicultural society but that this breadth of experience makes us awesome at solving problems. Everyone here has a voice and you’ll be able to make a difference. If you share our values and want to help small businesses, you’ll make an amazing Tidean.</p> <p> </p> <p> </p> </div> </footer> Nov 16th, 2021 11:16PM Nov 16th, 2021 11:16PM
private:tide www.tide.co boards.greenhouse.io Nov 17th, 2021 12:00AM Customer Service Associate Open Member Support Gurugram, Haryana, India Gurugram Haryana IND Sep 9th, 2021 12:00AM <div class="collapsed-field-text"> <p><strong data-redactor-tag="strong">About You:</strong></p> <p><span style="font-weight: 400;">As a Customer Service Associate, you will be helping businesses across India to become success stories every day. You’ll love talking to people and have an empathetic nature along with a passion for solving customer problems. You will play a key part in helping Tide expand by providing around the clock support, every day of the year. Our mission is to save businesses time and money every day, and delivering fast and fluid support is key to achieving this. Solving problems quickly and giving clear and honest advice is what sets us apart from the traditional big banks.</span></p> <p><span style="font-weight: 400;">You’ll be entrepreneurial and an expert within a marketplace business, someone who is very familiar with the dynamics of marketplace platforms. You’ll also have the seniority and experience to build a team. A unique role, you’ll be able to bring the vision to life whilst playing a leading role within Tide’s product team. Working alongside experienced product professionals and hand-in-hand with senior developers, data scientists, designers, and marketers to research, build, ship and improve the product.</span></p> <p><strong>Some of the things you’ll be doing:<br></strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Spotting patterns is second nature to you, and you’re always ready to highlight areas that can be improved</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Juggling priorities to ensure that members get the best support experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Getting to grips with tough banking challenges like unfamiliar transactions, missing payments, and direct debits</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Helping mentor new members of the team, and support them with your wisdom and experience and help out with common back office tasks</span></li> </ul> <p><strong>What you’ll get in return:</strong></p> <ul data-stringify-type="unordered-list" data-indent="0"> <li data-stringify-indent="0">Competitive salary</li> <li data-stringify-indent="0">Health Insurance, Life insurance and Accident insurance</li> <li data-stringify-indent="0">25 days annual leaves</li> <li data-stringify-indent="0">Enhanced family-friendly leave</li> <li data-stringify-indent="0">Dental Benefit</li> <li data-stringify-indent="0">Learning & Development Budget</li> </ul> <p><strong>You’ll be a great fit if:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You have 0 - 6 years of work experience as a customer service associate</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have passion to deliver outstanding customer service</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have excellent spoken and written English & Hindi skills, knowledge of any other Indian language is an added advantage</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are confident talking with our customers to help them get the most from their current account</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have completed your Graduation</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are good in finding novel ways to solve difficult problems</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are a quick learner and starter</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have some experience working in customer service for the finance industry (not Mandatory)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are open and comfortable with roster shifts</span></li> </ul> <p>#LI-MV1</p> <p><strong>Who are Tide?</strong></p> <p>We’re the UK’s leading provider of smart current accounts for sole traders and small companies. We’re also on a mission to save business owners time and money on their banking and finance admin so they can get back to doing what they love - for too long, these customers have been under-served by the big banks.</p> <p>Our offices are in London, UK, Sofia, Bulgaria, Hyderabad and Gurugram, India, where our teams are dedicated to our small business members, revolutionizing business banking for SMEs. We are also the leading provider of UK SME business accounts and one of the fastest-growing fintechs in the UK.</p> <p>We’re scaling at speed with a focus on hiring talented individuals with a growth mindset and ownership mentality, who are able to juggle multiple and sometimes changing priorities. Our values show our commitment to working as one team, working collaboratively to take action and deliver results. Member first, we are passionate about our members and put them first. We are data-driven, we make decisions, creating insight using data.</p> <p>We’re also one of LinkedIn’s top 10 hottest UK companies to work for.</p> <p><strong>Here’s what we think about diversity and inclusion…</strong></p> <p>We build our services for all types of small business owners. We aim to be as diverse as our members so we hire people from a variety of backgrounds. We’re proud that our diversity not only reflects our multicultural society but that this breadth of experience makes us awesome at solving problems. Everyone here has a voice and you’ll be able to make a difference. If you share our values and want to help small businesses, you’ll make an amazing Tidean.</p> <p><strong>A note on the future of work at Tide:</strong></p> <p>Tide’s offices are beginning to open for Tideans to return on a voluntary basis. Timelines for reopening will be unique for each region and will be based on region-specific guidelines. The health and well-being of Tideans and candidates is our primary concern, therefore, for the foreseeable future, we have transitioned all interviews and onboarding to be conducted via Zoom.</p> <p>Once offices are fully open, Tideans will be able to choose to work from the office or remotely, with the requirement that they visit the office or participate in face-to-face team activities several times per month.</p> </div> Nov 16th, 2021 11:16PM Nov 16th, 2021 11:16PM
private:tide www.tide.co boards.greenhouse.io Nov 17th, 2021 12:00AM Content Manager - PR Open PR & Communications Gurugram, Haryana, India Gurugram Haryana IND Oct 7th, 2021 12:00AM <p><strong>About You</strong><strong> </strong></p> <p><span style="font-weight: 400;">You’ll be entrepreneurial and an expert in developing and telling a compelling narrative, someone who is familiar with working with a fast-paced, growing, business. You’ll be flexible, able to work with internal stakeholders, as well as interacting with external stakeholders and small businesses, unearthing engaging stories to tell through multiple channels. </span></p> <p><span style="font-weight: 400;">In this role you will be able to bring to life the vision of Tide India, developing and implementing a content strategy that excites and engages existing and potential Tide members and other audiences. You will be able to work within an international team, adapting the global content strategy for the local market and building relationships with people inside and outside of Tide. </span></p> <p><span style="font-weight: 400;">In this role, you will be central to establishing and growing Tide’s brand in India. You will be responsible for building up Tide’s social media profiles, creating, publishing, and distributing exciting content, across multiple channels, to engage Tide’s target audience and aid the acquisition of Tide’s first members in India. You will position Tide as an exciting new player in the market, a small business champion, a strong and supportive voice for small businesses of all kinds, across India.</span></p> <p><strong>Some of the things you’ll be doing:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborating with the PR and marketing teams to acquire Tide’s first members in the Indian market</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Owning Tide’s organic social media strategy in India, creating content, and growing Tide’s following</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Developing cross-channel campaigns, owning the development of content for Tide channels</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Seeking ways to shine a spotlight on Tide’s members, identifying engaging stories to tell through Tide’s content, with the aim of supporting the acquisition of new members</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Seeking ways to further Tide’s global initiatives, such as diversity in entrepreneurship, and identifying new initiatives to launch in the Indian market</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Organizing events, where necessary, to support wider media and content campaigns</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Identifying stories from within Tide to share externally</span></li> </ul> <p><strong>What you’ll get in return:</strong></p> <ul> <li>Family health insurance</li> <li>Life and Accidental Insurance</li> <li>25 days holiday</li> <li>Dental Treatment Assistance</li> <li>We invest in your development with professional L&D budget (fixed amount per year)</li> <li>Flexible working options</li> </ul> <p><strong>You’ll be a great fit if:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You have </span><span style="font-weight: 400;">4+ years experience in content creation and management, including experience in developing and executing organic social media strategies, with evidence of growing social media followings</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have experience working in a fast-growth business, ideally with experience working with a small business audience. You have copywriting experience, with a strong level of written and oral English and Hindi</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are action-orientated, comfortable with taking ownership of everything from strategy development through to content creation, publication, and measuring success</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are data-driven, able to identify relevant metrics based on the objectives and tweak their strategy in line with results</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are able to work well independently and as part of multiple teams</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have experience with the MSME market, having run your own business, worked for a  small business, or have experience with an MSME service provider</span></li> </ul> <p><strong>A note on the future of work at Tide:</strong></p> <p><span style="font-weight: 400;">Tide’s offices are beginning to open for Tideans to return on a voluntary basis. Timelines for reopening will be unique for each region and will be based on region-specific guidelines. The health and well-being of Tideans and candidates is our primary concern, therefore, for the foreseeable future, we have transitioned all interviews and onboarding to be conducted via Zoom.</span></p> <p><span style="font-weight: 400;">Once offices are fully open, Tideans will be able to choose to work from the office or remotely, with the requirement that they visit the office or participate in face-to-face team activities several times per month.</span></p> <p><strong>#LI-AS2</strong></p> Nov 16th, 2021 11:16PM Nov 16th, 2021 11:16PM
private:tide www.tide.co boards.greenhouse.io Nov 17th, 2021 12:00AM Senior iOS Engineer Open Mobile & Web Engineering Hyderabad, Telangana, India Hyderabad Telangana IND Oct 14th, 2021 12:00AM <p data-renderer-start-pos="106"><strong data-renderer-mark="true">About You </strong></p> <p data-renderer-start-pos="118">As an iOS Engineer at Tide, you’ll report directly to the People Manager and Head of Mobile Engineering (Functional) and work in a team of highly skilled Mobile engineers.</p> <p data-renderer-start-pos="291"><strong data-renderer-mark="true">Some of the things you’ll be doing: </strong></p> <p data-renderer-start-pos="329">As part of this team,</p> <ul> <li data-renderer-start-pos="354">You will be learning and sharing knowledge with our engineers on new things often, as we believe in experimentation, T-shaped engineering and collaborative learning for career growth.</li> <li data-renderer-start-pos="540">You will be working on our new and existing products for our Business Areas. We have an exciting roadmap with brand new features and we will need you to solve interesting problems.</li> <li data-renderer-start-pos="723">You will have the opportunity to make a difference by leveraging your experience connecting with less experienced engineers, collaborating and cheering together.</li> <li data-renderer-start-pos="887">Joining one of our expanding multi-disciplinary agile teams, you will work together with product owners, UI/UX designers, architects, engineers, and other business members to translate requirements into well-engineered solutions.</li> <li data-renderer-start-pos="1119">You will ideally join our iOS and Flutter Community of Practices, and your input on how to improve processes and maintain high quality across the team will be very welcome.</li> <li data-renderer-start-pos="1294">Career progression is as important to us as it is for you, and we, therefore, have put in place a Tide Growth Framework to guide you. With our expanding teams and business, we will encourage you to outgrow your initial responsibilities, if you so desire</li> </ul> <p data-renderer-start-pos="1551">Our company is committed to creating an inclusive and diverse environment, that fosters cooperation in everything we do. This role offers an exceptional opportunity to make a real difference with responsibilities across engineering practices in a supportive and rapidly expanding company!</p> <p data-renderer-start-pos="1841"> </p> <p data-renderer-start-pos="1843"><strong data-renderer-mark="true">You’ll be a great fit if you have/are: </strong></p> <ul> <li data-renderer-start-pos="1886">Working experience with iOS as a Sofware Engineer.</li> <li data-renderer-start-pos="1939">Experience with or willing to learn Flutter, as we are migrating to this technology.</li> <li data-renderer-start-pos="2026">Experience with iOS by using Swift language.</li> <li data-renderer-start-pos="2073">Passionate about building great products in small, autonomous, agile teams.</li> <li data-renderer-start-pos="2151">A passion for automation tests and experience writing testable code.</li> <li data-renderer-start-pos="2222">Experience building sleek, high-performance user interfaces and complex Mobile apps that successfully shipped to customers.</li> </ul> <p><strong>#LI-SS1</strong></p> <p><strong data-redactor-tag="strong">About Tide</strong></p> <p>With over 200,000 members, we're the leading provider of SME business accounts in the UK. Why? Because we’re solving a real world problem by being passionate about helping our members.</p> <p>SME’s have been underserved and overlooked by traditional banks for years. In an entrepreneurial age where everyone is expected to take a shot, traditional banks have not evolved with the needs of the market. That’s where Tide comes in.</p> <p>With quick on-boarding, low fees and innovative features, we thrive on making data driven decisions to help SMEs save both time and money.</p> <p><strong data-redactor-tag="strong">Here’s what we think about diversity and inclusion...</strong></p> <p>Diversity is what makes our world interesting. We don’t build our product for one type of person, Tide is here for everyone. And that’s how we build our teams. We’re a melting pot of different cultures, races, and religions. We’re proud of the fact that we represent society and it will always be our mission to do so. Everyone here is given a voice, and if you like the sound of that, we’d encourage you to come and find your voice here, too.</p> Nov 16th, 2021 11:16PM Nov 16th, 2021 11:16PM
private:tide www.tide.co boards.greenhouse.io Nov 17th, 2021 12:00AM Staff Data Engineer - Python Open Data Science Hyderabad, Telangana, India Hyderabad Telangana IND Oct 27th, 2021 12:00AM <p data-renderer-start-pos="1"><strong data-renderer-mark="true">About You</strong></p> <p data-renderer-start-pos="12">You are enthusiastic about using data technology to solve business problems. This opportunity is a great fit, if you have data & software development skills and eager for an opportunity to build & maintain a cloud native, enterprise-scale data, analytics and ML systems. You have an agile mindset, aiming to deliver business value in increments. Work alongside other data engineers, data scientists and Product Managers in order to quickly productionize high quality analytical & ML applications. You'll help automate and streamline MLOps processes thru development of platforms and tools.</p> <p data-renderer-start-pos="603"><strong data-renderer-mark="true">Some of the things you’ll be doing: </strong></p> <ul> <li data-renderer-start-pos="643">Creating and maintaining ML pipelines to operationalize ML models</li> <li data-renderer-start-pos="713">Developing & deploying low latency and highly scalable dockerized micro services in python</li> <li data-renderer-start-pos="807">Collaborating in cross-functional software/architecture design sessions to find the best solutions for the problems that we are facing</li> <li data-renderer-start-pos="945">Leading a team of ML engineers who will be responsible for scaling and deploying machine learning models for Tide.</li> <li data-renderer-start-pos="1063">Participating in an agile development team that delivers value iteratively</li> <li data-renderer-start-pos="1141">Building ML platform to speed up develop & deploy cycle and monitoring of models in production</li> </ul> <p><strong>What you’ll get in return:</strong></p> <ul> <li>Competitive Salary </li> <li>Self & Family Health Insurance</li> <li>Life & Accident Insurance</li> <li>25 days paid holidays</li> <li>Family medical Insurance</li> <li>Enhanced family-friendly leave</li> <li>Learning & Development budget</li> <li>Flexible working hours</li> <li>Share Options</li> </ul> <p data-renderer-start-pos="1239"><strong data-renderer-mark="true">You’ll Be a Great Fit If</strong></p> <ul> <li data-renderer-start-pos="1267">You have at least 8+ years of software development experience</li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have strong hands on knowledge of building Microservices using Python/Java</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You must have experience in working with streaming platforms, such as Kafka/Kinesis</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have a good understanding of distributed computing frameworks such as Spark, Hadoop etc</span></li> <li><span style="font-weight: 400;">You are experienced in productionizing ML-models</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have good understanding of enterprise architecture</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have a good understanding of AWS ecosystem for big data analytics</span></li> <li data-renderer-start-pos="2278">Experience with Git and Docker</li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have experience working with agile teams and improving the outcomes they are delivering</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have experience in building highly available and scalable microservices</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have strong communication skills</span> </li> </ul> <p> </p> <p><strong>About Tide?</strong></p> <p>We’re the UK’s leading provider of smart current accounts for sole traders and small companies. We’re also on a mission to save business owners time and money on their banking and finance admin so they can get back to doing what they love – for too long, these customers have been under-served by the big banks.</p> <p>Our offices are in London, UK, Sofia, Bulgaria and Hyderabad, India, where our teams are dedicated to our small business members, revolutionizing business banking for SMEs. We are also the leading provider of UK SME business accounts and one of the fastest-growing fintechs in the UK.</p> <p>We’re scaling at speed with a focus on hiring talented individuals with a growth mindset and ownership mentality, who are able to juggle multiple and sometimes changing priorities. Our values show our commitment to working as one team, working collaboratively to take action and deliver results. Member first, we are passionate about our members and put them first. We are data-driven, we make decisions, creating insight using data.</p> <p>We’re also one of LinkedIn’s top 10 hottest UK companies to work for.</p> <p data-renderer-start-pos="3660"><strong data-renderer-mark="true">Here’s What We Think About Diversity And Inclusion…</strong><br>We build our services for all types of small business owners. We aim to be as diverse as our members so we hire people from a variety of backgrounds. We’re proud that our diversity not only reflects our multicultural society but that this breadth of experience makes us awesome at solving problems. Everyone here has a voice and you’ll be able to make a difference. If you share our values and want to help small businesses, you’ll make an amazing Tidean.</p> <p data-renderer-start-pos="3660"><strong data-renderer-mark="true">A Note On The Future Of Work At Tide</strong><br>Tide’s offices are beginning to open for Tideans to return on a voluntary basis. Timelines for reopening will be unique for each region and will be based on region-specific guidelines. The health and well-being of Tideans and candidates is our primary concern, therefore, for the foreseeable future, we have transitioned all interviews and onboarding to be conducted via Zoom.<br>Once offices are fully open, Tideans will be able to choose to work from the office or remotely, with the requirement that they visit the office or participate in face-to-face team activities several times per month.</p> <p data-renderer-start-pos="3660">#LI-SJ1</p> Nov 16th, 2021 11:16PM Nov 16th, 2021 11:16PM
private:tide www.tide.co boards.greenhouse.io Nov 17th, 2021 12:00AM Customer Support Quality Analyst Open Member Support Hyderabad, Telangana, India Hyderabad Telangana IND Nov 3rd, 2021 12:00AM <p><strong>About you</strong></p> <p><span style="font-weight: 400;">The main goal of the Quality Analyst would be to monitor the interactions handled by the agents based on pre-defined parameters, to identify opportunities for improvement and provide coaching sessions.</span></p> <p><strong>Some of the things you’ll be doing:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Monitoring consultants’ phone calls and written communication using allocated systems to capture their effectiveness at service delivery</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Conducting effective skills-transfer sessions to improve teams’ understanding and performance of customer centric metrics</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Conducting effective one-on-one coaching sessions to share feedback on observations from monitored interactions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Providing feedback to the associates</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Generating QA reports</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Programming analytics</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Achieving the sampling plan target that was given</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Completing all given tasks within the time specified</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Conducting Monthly Performance Review with each consultant - review performance, share findings and set goals. Document the meeting and share with the Training Manager/QA lead</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Working closely with the peers to implement quality strategies and drive overall project’s performance</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Following the hierarchy structure for escalation of any issues related to work</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Adhering to the rules of the company</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Adhering to the non disclosure agreement</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Training/Coaching consultants on Quality parameters and requirements</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Developing trust and professional rapport with employees.</span></li> </ul> <p><strong>You’ll be a great fit if:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You have adept command of the English language, both written and verbal  - C1/C2 level</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are customer oriented in managing communications and issues</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have spent at least 6 months in a job with quality analyst specialist</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have excellent communication skills, a positive goal-oriented attitude and be able to multitask</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have ability to detect patterns, recognize opportunities for change and improvement of processes or established work practices</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are comfortable working in a fast-moving company where priorities can change and processes may need to be created from scratch.</span></li> </ul> <p><strong>Who are Tide?</strong></p> <p><span style="font-weight: 400;">We’re the UK’s leading provider of smart current accounts for sole traders and small companies. We’re also on a mission to save business owners time and money on their banking and finance admin so they can get back to doing what they love - for too long, these customers have been under-served by the big banks.</span></p> <p><span style="font-weight: 400;">Our offices are in London, UK, Sofia, Bulgaria and Hyderabad, India, where our teams are dedicated to our small business members, revolutionizing business banking for SMEs. We are also the leading provider of UK SME business accounts and one of the fastest-growing fintechs in the UK.</span></p> <p><span style="font-weight: 400;">We’re scaling at speed with a focus on hiring talented individuals with a growth mindset and ownership mentality, who are able to juggle multiple and sometimes changing priorities. Our values show our commitment to working as one team, working collaboratively to take action and deliver results. Member first, we are passionate about our members and put them first. We are data-driven, we make decisions, creating insight using data.</span></p> <p><span style="font-weight: 400;">We’re also one of LinkedIn’s top 10 hottest UK companies to work for.</span></p> <p><strong>What you’ll get in return:</strong></p> <ul> <li>25 days holiday</li> <li>Family Medical insurance</li> <li>Life and Accidental insurance</li> <li>Dental Benefit</li> <li>We invest in your development for professional L&D budget per year</li> </ul> <p><strong>Here’s what we think about diversity and inclusion…</strong></p> <p><span style="font-weight: 400;">We build our services for all types of small business owners. We aim to be as diverse as our members so we hire people from a variety of backgrounds. We’re proud that our diversity not only reflects our multicultural society but that this breadth of experience makes us awesome at solving problems. Everyone here has a voice and you’ll be able to make a difference. If you share our values and want to help small businesses, you’ll make an amazing Tidean.</span></p> Nov 16th, 2021 11:16PM Nov 16th, 2021 11:16PM
private:tide www.tide.co boards.greenhouse.io Nov 13th, 2021 12:00AM Domain Owner - Data Warehousing & BI Open Business Intelligence Столична, Sia, Bulgaria Sep 9th, 2021 12:00AM <p><strong>About You</strong></p> <p><span style="font-weight: 400;">As a Domain Owner for Data Warehousing & Business intelligence  you’ll spearhead the effort of delivering a best in class global data infrastructure at Tide. You will lead the Central BI team which consistent of talented BI Engineers, Developers & Analyst with the goal to deliver timely & accurate data to the whole of Tide. You will work specifically close with the Analytics & decisioning team to deliver insight & model ready data.</span></p> <p><span style="font-weight: 400;">This role will suit an individual who has a unique blend of hands on bi/data architect experience and  leading data teams to execute on strategy and roadmap initiatives.  Some key challenges will consist in supporting the teams’ needs as the company expands its product solutions and geographical footprint, ensuring the our data platform is scalable, efficient, performant, and setting up processes & structure to adapt to the company’s expansion.</span></p> <p><strong>Some of the things you’ll be doing: </strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Translate business problems in specific industry to business development & engineering tasks</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Facilitate discovery workshops to validate business hypotheses, identify heuristics, data discovery, exploratory data analysis and validation metrics</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Facilitate grooming sessions to priorities product backlog</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Manage Central BI team within an agile delivery framework</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Design scalable and maintainable BI applications to meet business objectives</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop, document and maintain logical and physical data models that accurately reflect the existing environment and update for new projects</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Preparing the necessary BI/Analytics Solution architecture aligned to the business needs, data strategy, Domain architect and governance requirements.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Analyze information flow and recommend appropriate technology to provide support to all business processes</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Responsible for the high-level architectural design and architectural strategy of the data solutions & Create and maintain the roadmap for the solutions considering complex IT systems landscape.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You will be working with Snowflake, dbt, Apache Airflow, Python, Fivetran, AWS, git and Looker</span></li> </ul> <p><strong>You’ll be a great fit if:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You have demonstrated experience managing and collaborating with multiple teams, coordinating across different cross-functional initiatives, and reaching consensus with diverse stakeholders</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You're technical with product management experience with either data management (building out data platforms), Data Warehouse or Business Intelligence products </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have deep working knowledge of Data Warehousing concepts and ETL</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You're proficient with SQL query language</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You're proficient with relational database concepts and schemas</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You'have proven experience in agile product management</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have experience on contemporary enterprise information management architecture, design patterns and execution such as Big Data, Data Lakes, Data Modeling and Structure, Tools and Best Practices.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have a strong understanding of contemporary analytics environments including multi-cloud/hybrid cloud, big data technologies, including integration with existing data and You’re organized, pragmatic and capable of leading a technical interdisciplinary team; we’re after someone who’s not afraid to get their hands dirty and remove any blockers that might be on the critical path to shipping. analytics platforms and tools.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have knowledge of dimensional modelling, specifically designing, developing and maintaining STAR and/or snowflake schemas</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have experience with SDLC within a Data Warehouse context, including experience using Git and familiarity with Continuous Integration and Deployment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are hands-on attitude, delivery oriented and results driven, with a pragmatic implementation focus;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have excellent communication and documentation skills. Strong written and verbal communication skills in English.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You may also have demonstrated project management & leadership experience in financial services</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You may also be experienced in any Cloud Data Warehouse like IICS, Amazon Redshift, Snowflake..etc</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You may also have experience working with geographically distributed teams</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You may also have knowledge of confluence, JIRA or any other product management tools</span></li> </ul> <p><strong>What you’ll get in return:</strong></p> <ul> <li>25 days paid annual leave</li> <li>Sponsored training, seminars, and team events</li> <li>Food vouchers</li> <li>Additional health & dental insurance</li> <li>Multisport card</li> <li>Snacks, light food, drinks in the office (when we're back there)</li> </ul> <p><strong>A note on the future of work at Tide:</strong></p> <p><span style="font-weight: 400;">Tide’s offices are beginning to open for Tideans to return on a voluntary basis. Timelines for reopening will be unique for each region and will be based on region-specific guidelines. The health and well-being of Tideans and candidates is our primary concern, therefore, for the foreseeable future, we have transitioned all interviews and onboarding to be conducted via Zoom.</span></p> <p><span style="font-weight: 400;">Once offices are fully open, Tideans will be able to choose to work from the office or remotely, with the requirement that they visit the office or participate in face-to-face team activities several times per month.</span></p> <p><span style="font-weight: 400;"><strong>#LI-YA1</strong></span></p> Nov 13th, 2021 01:00PM Nov 13th, 2021 01:00PM
private:tide www.tide.co boards.greenhouse.io Nov 13th, 2021 12:00AM Onboarding Support Specialist Open Member Accession Marketing Столична, Sia, Bulgaria Sep 13th, 2021 12:00AM <div class="p-rich_text_section"> <p><strong>Ab</strong><strong>out You</strong></p> <p>As an <span style="text-decoration: underline;"><strong>Onboarding Support Specialist</strong></span> you will be responsible for calling potential members who have expressed an interest in joining Tide but have not signed up. Why? Tide is growing, and with that comes a high level of interest. So much so that there’s not enough time to convert each interest into a new Tide member - so this is where you come in!</p> <p><strong>Some of the things you’ll be doing: </strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You’ll be calling potential members that have downloaded the Tide app but sometimes, as life gets in the way, they have not signed up. Your job is to chase them.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You will walk these potential members through our signup process, answer their questions and use your persuasion skills to reassure them that we are the best and convert them into full fledged Tide Members!</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You’ll work with the KYC team to ensure that the members have provided all the correct documentation and will troubleshoot any issues that come their way. For this reason, you’ll need to be technically minded. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You’ll be supporting the business development team with cold-calling leads who haven't heard of Tide and converting them into active members/customers as well as helping with field sales - approaching potential leads  in and around London and converting them to customers.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;"><span style="font-weight: 400;">You’ll be attending industry events on behalf of Tide to talk about the product and obtain a lead.</span></span></li> </ul> <p><span style="font-weight: 400;"><span style="font-weight: 400;"><strong>What you’ll get in return:</strong><br></span></span></p> <ul> <li> <ul> <li>25 days holiday</li> <li>Vitality Health and Dental Insurance, with a proactive focus on mental and physical well-being</li> <li>Fully covered Multisport card</li> <li>Food vouchers</li> <li>We invest in your development with a 1,000 BGN professional L&D budget per year and up to three L&D paid days off</li> <li>Snacks, light food, drinks in the office</li> <li>Enhanced family-friendly leave</li> <li>Flexible working options.</li> </ul> </li> </ul> <p><strong>You’ll be a great fit if: </strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You have previous customer service or telesales experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You’re focused on revenue</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You’re target driven</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are comfortable with constant change and switching of priorities</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You’re able to articulate the onboarding requirements depending on the nature of the business efficiently and within a limited time frame.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You’re a team player and can complete ad-hoc tasks to help the  KYC Analyst Team on occasions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You will be incredibly self-motivated and conscientious, wanting to make a real difference to the business</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have the ability to be able to listen, learn and adapt to feedback</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You may also have some knowledge of compliance, KYC, AML, and associated regulations</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You may also have previous experience working with a Fintech or digital bank</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You may also have experience of using Zendesk or similar and Predictive (or power) dialer</span></li> </ul> </div> <div class="p-rich_text_section"><strong>Who are Tide?</strong><br>We’re the UK’s leading provider of smart current accounts for sole traders and small companies. We’re also on a mission to save business owners time and money on their banking and finance admin so they can get back to doing what they love - for too long, these customers have been under-served by the big banks.<br><br>Our offices are in London, UK, Sofia, Bulgaria and Hyderabad, India, where our teams are dedicated to our small business members, revolutionizing business banking for SMEs. We are also the leading provider of UK SME business accounts and one of the fastest-growing fintechs in the UK.<br><br>We’re scaling at speed with a focus on hiring talented individuals with a growth mindset and ownership mentality, who are able to juggle multiple and sometimes changing priorities. Our values show our commitment to working as one team and collaboratively to take action and deliver results. Member first, we are passionate about our members and put them first. We are data-driven, we make decisions, creating insight using data. We’re also one of LinkedIn’s top 10 hottest UK companies to work for.</div> <div class="p-rich_text_section"> </div> <div class="p-rich_text_section"><strong>Here’s what we think about diversity and inclusion...</strong></div> <div class="p-rich_text_section"><br>We build our services for all types of small business owners. We aim to be as diverse as our members so we hire people from a variety of backgrounds. We’re proud that our diversity not only reflects our multicultural society but that this breadth of experience makes us awesome at solving problems. Everyone here has a voice and you’ll be able to make a difference. If you share our values and want to help small businesses, you’ll make an amazing Tidean.<br><br><strong>A note on the future of work at Tide:</strong><br>Tide’s offices are beginning to open for Tideans to return on a voluntary basis. Timelines for reopening will be unique for each region and will be based on region-specific guidelines. The health and well-being of Tideans and candidates is our primary concern, therefore, for the foreseeable future, we have transitioned all interviews and onboarding to be conducted via Zoom.<br><br>Once offices are fully open, Tideans will be able to choose to work from the office or remotely, with the requirement that they visit the office or participate in face-to-face team activities several times per month.</div> <div class="p-rich_text_section"><br><strong data-stringify-type="bold">#LI-NG1</strong></div> Nov 13th, 2021 01:00PM Nov 13th, 2021 01:00PM

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