|
private:tommysexpress
|
tommys-express.com
|
tommys-express.com
|
Mar 9th, 2023 12:00AM
|
Electrical Engineer
|
Open
|
|
Engineering Services
|
Holland, MI, USA
|
Holland
|
MI
|
USA
|
Dec 1st, 2022 12:00AM
|
|
<p>Tommy’s is looking for an Electrical Controls Engineer to develop new technologies, drive product enhancement, design hardware and software platforms for process control, communication, documentation, and other systems critical to our high-capacity wash processes. Team members will also play a role in support and fulfillment at the wash site.</p>
<p> </p>
<p><strong>What can Tommy's offer you?</strong></p>
<ul>
<li>Competitive base pay and annual bonus</li>
<li>Full insurance package including Health, Dental, Vision, Life, Disability, Employee Assistance</li>
<li>401k match and complimentary financial planning services with Merrill Lynch</li>
<li>Paid time off and paid holidays</li>
<li>Opportunity for continued education and tuition assistance</li>
<li>Valuable learning and development program</li>
<li>Significant ability to grow internally for motivated and strong performing team members</li>
<li>Fun, energetic, family-oriented work culture with an emphasis on team member morale</li>
<li>Nationwide presence</li>
</ul>
<p> </p>
<p><strong>Position Responsibilities:</strong></p>
<ul>
<li>Electrical circuit design for car wash control system including pumps, blowers, solenoids, push buttons, e-stops, photo eyes, pressure sensors, etc.</li>
<li>Program car wash controls system to support wash operations with appropriate timing, equipment operation and sensing of critical parameters while maintaining the safety of the wash</li>
<li>Establish, document, and maintain controls system standards including default settings, configuration profiles, startup procedures and troubleshooting guides</li>
<li>Test, validate, and document product performance</li>
<li>Produce schematics of control panels and field wiring diagrams</li>
<li>Create documentation checklists, issue communication and quality related support bulletins</li>
<li>Support control panel building operations as the conduit for engineering knowledge and requirements</li>
</ul>
<p> </p>
<p><strong>Position Qualifications & Candidate Attributes:</strong></p>
<ul>
<li>Bachelor of Science degree with emphasis in electrical and/or industrial control software engineering</li>
<li>Experience with CAD schematic design with AutoCAD Electrical, Solidworks, MS Visio, or similar packages</li>
<li>Experience in writing and developing ladder logic, structured text and function block diagram programs for industrial control systems</li>
<li>1+ years of professional work experience</li>
<li>Excellent communication skills, both verbal and written</li>
<li>Good organizational habits</li>
<li>Team player with a positive outlook</li>
</ul>
<p> </p>
<p><strong>Preferred Experience:</strong></p>
<ul>
<li>Car wash industry experience</li>
<li>Schneider Electric SoMachine (CODESYS), Unity Pro, EcoStruxure, and Vijeo Designer software programs.</li>
<li>Schneider Electric Altivar series variable frequency drives.</li>
<li>Fluent in AutoCAD Electrical</li>
<li>Control Panel Design</li>
<li>UL Experience</li>
<li>Process-oriented and strong collaborator with ability to communicate and manage well at all levels of the organization and across various departments</li>
<li>Highly adaptable with strong problem-solving and critical thinking skills; ability to exercise sound judgment and make decisions based on accurate and timely analyses</li>
<li>High level of integrity and dependability with a strong sense of urgency and results-orientation</li>
<li>Views customer care as high priority</li>
</ul>
<p> </p>
<p><strong>Company Overview:</strong></p>
<p>Tommy's Express is a national franchise for outstanding car washes and car care services. Powered by industry leading technology and decades of experience and planning, Tommy's Express car washes deliver a cutting-edge car wash experience unlike anything you've encountered before. Our fully automatic washes feature advances including the easy-loading car wash dual belt conveyor, wide open car wash bay for natural lighting, advanced presoak and sealer services, and free high-power self-serve vacuums on site.</p>
<p> </p>
<p>Tommy Car Wash Systems (“TCWS”) is the power behind our Tommy’s Express equipment. TCWS is a team of passionate car wash professionals working to create opportunities for our partners to become the best car wash operators they can be. We provide modular building designs, robust stainless-steel car wash equipment, an advanced Wash Club license plate reader system, the Tommy Transporter belt, high performance wash detergents, and an industry-leading franchise opportunity. At Tommy Car Wash Systems, we have a solution for almost any size operator. Our team has assisted in the development of hundreds of some of the most successful car washes around the world.</p>
|
|
|
|
POINT (-86.101755705 42.7730902178)
|
Mar 9th, 2023 06:36AM
|
Mar 9th, 2023 06:36AM
|
Tommy's Express
|
|
|
|
private:tommysexpress
|
tommys-express.com
|
tommys-express.com
|
Mar 9th, 2023 12:00AM
|
Client Services Representative
|
Open
|
|
Guest/Customer Service
|
Holland, MI, USA
|
Holland
|
MI
|
USA
|
Feb 23rd, 2023 12:00AM
|
|
<h4><strong>Client Services Representative</strong></h4>
<p><strong>Company Overview:</strong></p>
<p><span>Tommy Car Wash Systems (“TCWS”) is the power behind our Tommy’s Express equipment. TCWS is a team of passionate car wash professionals working to create opportunities for our partners to become the best car wash operators they can be. We provide modular building designs, robust stainless-steel car wash equipment, an advanced Wash Club license plate reader system, the Tommy Transporter belt, high performance wash detergents, and an industry-leading franchise opportunity. At Tommy Car Wash Systems, we have a solution for almost any size operator. Our team has assisted in the development of hundreds of some of the most successful car washes around the world.</span><span> </span><span> </span></p>
<p> </p>
<p><strong>Position Summary: </strong></p>
<p><span>The Client Services Representative serves as the main point of contact for both Tommy’s Express Franchise sites along with private branded sites. This representative will help answer questions about orders, returns, car wash parts, detergents, warranty process and assist Customers with any other car wash needs. The Client Services team also processes RMA’s. </span><span> </span></p>
<p><span> <br /></span><strong>Position Responsibilities: </strong></p>
<ul>
<li><span>Communicate with customers about their part needs and place orders accordingly</span><span> </span></li>
<li><span>Assist customers through the return process from start to finish </span><span> </span></li>
<li><span>Work with customers and vendors to facilitate warranty claims </span><span> </span></li>
<li><span>Answer customer questions regarding order status</span><span> </span></li>
<li><span>Facilitate handoffs with other departments in the company for <span style="color: var(--clrsquigglehighlighttextcolor,#000000);">a smooth</span> customer interaction </span><span> </span></li>
<li><span>Assists other department managers and team members in identifying trends and establishing support goals</span><span> </span></li>
<li><span>Ensure that team members are achieving desired service levels</span><span> </span></li>
<li><span>Monitors KPIs for consistent service levels</span><span> </span> </li>
</ul>
<p> </p>
<p><strong>Position Qualifications & Candidate Attributes: </strong></p>
<ul>
<li><span>High School Diploma</span><span> </span></li>
<li><span>2 years of experience within Customer Service</span><span> </span></li>
<li><span>Strong communication skills</span><span> </span></li>
<li><span>Car Wash knowledge preferred</span><span> </span></li>
<li><span>Process-oriented and strong collaborator with ability to communicate and manage well at all levels of the organization and across various departments</span><span> </span></li>
<li><span>Highly adaptable with strong problem-solving and critical thinking skills; ability to exercise sound judgment and make decisions based on accurate and timely analyses</span><span> </span></li>
<li><span>High level of integrity and dependability with a strong sense of urgency and results-orientation</span><span> </span></li>
<li><span>Views customer care as high priority</span><span> </span></li>
</ul>
<p><span> </span></p>
<p><span><strong>Work Environment:</strong></span></p>
<p>This job operates in an office environment. Office hours are Monday - Friday from 8:00am - 5:00pm, and our Client Services hours are Monday - Friday from 8:00am - 5:00PM then Saturday from 9:00am - 3:00pm. This role routinely uses standard office equipment such as computers and phones. </p>
<p> </p>
<p><span> </span></p>
<p><span><strong>Compensation and Benefits:</strong> </span><span>Competitive compensation package based on experience</span><span> </span></p>
|
|
|
|
POINT (-86.101755705 42.7730902178)
|
Mar 9th, 2023 06:36AM
|
Mar 9th, 2023 06:36AM
|
Tommy's Express
|
|
|
|
private:tommysexpress
|
tommys-express.com
|
tommys-express.com
|
Mar 9th, 2023 12:00AM
|
Equipment Support Technician
|
Open
|
|
Support Services
|
Holland, MI, USA
|
Holland
|
MI
|
USA
|
Feb 23rd, 2023 12:00AM
|
|
<p>Tommy's is looking for a flex shift Equipment Support Technician to service our franchise partners with on-call mechanical and electrical troubleshooting of car wash equipment. This role is crucial to client support and needs to demonstrate exemplary customer service skills with a sense of urgency.</p>
<p> </p>
<p><strong>What can Tommy's offer you?</strong></p>
<ul>
<li>Competitive base pay and annual bonus</li>
<li>Full insurance package including Health, Dental, Vision, Life, Disability, Employee Assistance</li>
<li>401k match and complimentary financial planning services with Merrill Lynch</li>
<li>Paid time off and paid holidays</li>
<li>Opportunity for tuition assistance</li>
<li>Valuable learning and development program</li>
<li>Significant ability to grow and promote internally for motivated and strong performing team members</li>
<li>Fun, energetic, family-oriented work culture with an emphasis on team member morale</li>
<li>Nationwide presence</li>
<li>1st and flex shift available. Excellent Shift Premiums. </li>
</ul>
<p> </p>
<p><strong>Position Responsibilities:</strong></p>
<ul>
<li>Resolve technical trouble-shooting tasks virtually over phone/email/chat, which requires understanding the problem, gathering information, and providing troubleshooting steps towards solutions all while exhibiting great communication and client services skills</li>
<li>Create, respond, and track service requests via the ticketing system daily</li>
<li>Monitor and manage assigned support requests diagnosing and troubleshooting using established procedures</li>
<li>Review and investigate equipment/operator manuals to come up with solutions</li>
<li>Escalate issues through the proper chain of commands as needed if the outside scope of knowledge</li>
<li>Assist in learning documentation alongside other team members when escalating/passing an issue to learn and build a knowledge base</li>
<li>Communicate progress, and status of the ticket with the requester and Tommy’s internal team members</li>
<li>Participate in training and development opportunities as assigned</li>
<li>Attend multi-week training courses internally provided by the company and show initiative to learn all car wash equipment inside and out to more effectively troubleshoot and resolve issues</li>
</ul>
<p> </p>
<p><strong>Position Qualifications & Candidate Attributes:</strong></p>
<ul>
<li>High school diploma or GED; Bachelor’s degree preferred</li>
<li>2+ years of any Mechanical/Network/Automotive background</li>
<li>Experience working within a technical helpdesk environment</li>
<li>Experience with low/high voltage electrical and hydraulics a plus</li>
<li>Technical savvy and proficient in Microsoft Office</li>
<li>Excellent written and oral communication skills</li>
<li>Process-oriented and strong collaborator with the ability to communicate and manage well at all levels of the organization and across various departments</li>
<li>Strong organizational and time management skills</li>
<li>Ability to multitask and prioritize daily workload</li>
<li>Highly adaptable with strong problem-solving and critical thinking skills; ability to exercise sound judgment and make decisions based on accurate and timely analyses</li>
<li>High level of integrity and dependability with a strong sense of urgency and results-orientation</li>
<li>Views customer care as high priority</li>
</ul>
<p> </p>
<p><strong>Work Environment:</strong></p>
<p>This job operates in an office environment. Office hours are Monday - Friday from 8:00am - 5:00pm, and our Equipment Support hours are Monday - Friday from 6:00am - 10:00PM then Saturday from 8:00am - 4:00pm. This role routinely uses standard office equipment such as computers and phones. </p>
<p> </p>
<p><strong>Company Overview:</strong></p>
<p>Tommy's Express is a national franchise for outstanding car washes and car care services. Powered by industry leading technology and decades of experience and planning, Tommy's Express car washes deliver a cutting-edge car wash experience unlike anything you've encountered before. Our fully automatic washes feature advances including the easy-loading car wash dual belt conveyor, wide open car wash bay for natural lighting, advanced presoak and sealer services, and free high-power self-serve vacuums on site.</p>
<p>Tommy Car Wash Systems (“TCWS”) is the power behind our Tommy’s Express equipment. TCWS is a team of passionate car wash professionals working to create opportunities for our partners to become the best car wash operators they can be. We provide modular building designs, robust stainless-steel car wash equipment, an advanced Wash Club license plate reader system, the Tommy Transporter belt, high performance wash detergents, and an industry-leading franchise opportunity. At Tommy Car Wash Systems, we have a solution for almost any size operator. Our team has assisted in the development of hundreds of some of the most successful car washes around the world. Together, Tommy’s Express and Tommy Car Wash Systems make up the Tommy’s Corporate brand, headquartered in Holland, MI</p>
<p> </p>
|
|
|
|
POINT (-86.101755705 42.7730902178)
|
Mar 9th, 2023 06:36AM
|
Mar 9th, 2023 06:36AM
|
Tommy's Express
|
|
|
|
private:tommysexpress
|
tommys-express.com
|
tommys-express.com
|
Mar 9th, 2023 12:00AM
|
Business Intelligence Engineer
|
Open
|
|
Analytics
|
Holland, MI, USA
|
Holland
|
MI
|
USA
|
Feb 14th, 2023 12:00AM
|
|
<div>
<h3><span>Description</span></h3>
<h5>Tommy's is looking for a talented Business Intelligence expert to support the design and implementation of company databases and dashboards. This role will be working closely with the existing team members in Software Development and Data Analysts to implement data modeling solutions in-order to streamline and support current enterprise information management. It will also be tasked with building/ adding to our existing data model and web-based analytics dashboards. </h5>
<p><span> </span></p>
</div>
<div>
<p><strong>What can Tommy's offer you?</strong></p>
<ul>
<li>Competitive base pay and annual bonus <span> </span></li>
<li>Full insurance package including Health, Dental, Vision, Life, Disability, Employee Assistance <span> </span></li>
<li>401k match and complimentary financial planning services with Merrill Lynch <span> </span></li>
<li>Paid time off and paid holidays <span> </span></li>
<li>Opportunity for continued education and tuition assistance <span> </span></li>
<li>Valuable learning and development program <span> </span></li>
<li>Significant ability to grow internally for motivated and strong performing team members <span> </span></li>
<li>Fun, energetic, family-oriented work culture with an emphasis on team member morale <span> </span></li>
<li>Nationwide presence </li>
</ul>
<p> </p>
<p><strong>Position Responsibilities:</strong></p>
<ul>
<li>Build automated reports and dashboards with the help of Power BI and other reporting tools <span> </span></li>
<li>Understand business requirements to set functional specifications for reporting applications <span> </span></li>
<li>Be able to quickly shape data into reporting and analytics solutions <span> </span></li>
<li>Create functional reporting <span> </span></li>
<li>Have knowledge of database fundamentals such as multidimensional database design, relational database design, and more </li>
</ul>
<p><span> </span></p>
<p><strong>Position Qualifications & Candidate Attributes:</strong></p>
<ul>
<li>Bachelor’s degree in computer science, information technology, or similar field <span> </span></li>
<li>Experienced in tools and systems on MS SQL Server BI Stack, including Power Query, MDX, PowerBI, and DAX <span> </span></li>
<li>Knowledge of metadata management and related tools <span> </span></li>
<li>Knowledge of mathematical foundations and statistical analysis <span> </span></li>
<li>Excellent communication and presentation skills <span> </span></li>
<li>Advanced troubleshooting skills <span> </span></li>
<li>Team player that works well with others and provides accurate and timely analysis to influence the company’s decision-making. </li>
</ul>
<p> </p>
<p><strong>Company Overview:</strong></p>
<p>Tommy's Express is a national franchise for outstanding car washes and car care services. Powered by industry leading technology and decades of experience and planning, Tommy's Express car washes deliver a cutting-edge car wash experience unlike anything you've encountered before. Our fully automatic washes feature advances including the easy-loading car wash dual belt conveyor, wide open car wash bay for natural lighting, advanced presoak and sealer services, and free high-power self-serve vacuums on site.</p>
<p> </p>
<p>Tommy Car Wash Systems (“TCWS”) is the power behind our Tommy’s Express equipment. TCWS is a team of passionate car wash professionals working to create opportunities for our partners to become the best car wash operators they can be. We provide modular building designs, robust stainless-steel car wash equipment, an advanced Wash Club license plate reader system, the Tommy Transporter belt, high performance wash detergents, and an industry-leading franchise opportunity. At Tommy Car Wash Systems, we have a solution for almost any size operator. Our team has assisted in the development of hundreds of some of the most successful car washes around the world.</p>
<p> </p>
</div>
|
|
|
|
POINT (-86.101755705 42.7730902178)
|
Mar 9th, 2023 06:36AM
|
Mar 9th, 2023 06:36AM
|
Tommy's Express
|
|
|
|
private:tommysexpress
|
tommys-express.com
|
tommys-express.com
|
Mar 9th, 2023 12:00AM
|
Don't see what you're looking for?
|
Open
|
|
Remote
|
Holland, MI, USA
|
Holland
|
MI
|
USA
|
Aug 25th, 2022 12:00AM
|
|
<p>Don't see a current opening that matches what you're looking for? Apply here and we'll get in touch if a fit opens up!</p>
|
|
|
|
POINT (-86.1268032093 42.775520613)
|
Mar 9th, 2023 06:36AM
|
Mar 9th, 2023 06:36AM
|
Tommy's Express
|
|
|