|
private:touchsuite
|
https://www.glassdoor.com?employer_id=698357
|
Feb 25th, 2021 12:00AM
|
Open
|
Open
|
TouchSuite
|
Merchant Support Specialist
|
Boca Raton, FL
|
|
Bad management
|
|
Good coworkers and the schedule
|
Bad management, no growth, bad personal
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
0.0
|
2.0
|
3.0
|
3.0
|
1.0
|
1.0
|
1.0
|
|
698357
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
1.0
|
|
|
|
Apr 30th, 2021 07:15PM
|
Apr 30th, 2021 07:15PM
|
TouchSuite
|
Technology
|
Software & Computer Services
|
|
private:touchsuite
|
https://www.glassdoor.com?employer_id=698357
|
Oct 28th, 2020 12:00AM
|
Open
|
Open
|
TouchSuite
|
Sales Representative
|
Boca Raton, FL
|
|
Good money
|
|
The pay was good for the work
|
Sales department was very disorganized
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
0.0
|
NO_OPINION
|
0.0
|
2.0
|
2.0
|
2.0
|
5.0
|
5.0
|
2.0
|
|
698357
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Apr 30th, 2021 07:15PM
|
Apr 30th, 2021 07:15PM
|
TouchSuite
|
Technology
|
Software & Computer Services
|
|
private:touchsuite
|
https://www.glassdoor.com?employer_id=698357
|
Oct 6th, 2020 12:00AM
|
Open
|
Open
|
TouchSuite
|
|
Boca Raton, FL
|
|
Meh - at best
|
|
They have plenty of money to throw away so you'll get a decent paycheck.
|
Unsupportive, unhelpful management. Loyalty to poor performers. Owner is lied to daily by middle management, sales guys lie to clients - the only people there who are decent folks are in customer service and even then, leadership there is lacking.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
2.0
|
1.0
|
1.0
|
1.0
|
5.0
|
1.0
|
|
698357
|
Open
|
They wouldn't take it anyway.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
1.0
|
|
|
|
Apr 30th, 2021 07:15PM
|
Apr 30th, 2021 07:15PM
|
TouchSuite
|
Technology
|
Software & Computer Services
|
|
private:touchsuite
|
https://www.glassdoor.com?employer_id=698357
|
Aug 10th, 2020 12:00AM
|
Open
|
Open
|
TouchSuite
|
Territory Manager
|
Rockville, MD
|
|
Great Team
|
|
A ton of support and friendly environment
|
Not enough interaction with coworkers
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
698357
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Apr 30th, 2021 07:15PM
|
Apr 30th, 2021 07:15PM
|
TouchSuite
|
Technology
|
Software & Computer Services
|
|
private:touchsuite
|
https://www.glassdoor.com?employer_id=698357
|
May 27th, 2020 12:00AM
|
Open
|
Open
|
TouchSuite
|
Compliance Specialist
|
Boca Raton, FL
|
|
N/a
|
|
Management, flexibility, industry, Vacation, short commute
|
Compensation, culture, benefits, structure, stability
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
0.0
|
3.0
|
5.0
|
1.0
|
2.0
|
1.0
|
5.0
|
|
698357
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Apr 30th, 2021 07:15PM
|
Apr 30th, 2021 07:15PM
|
TouchSuite
|
Technology
|
Software & Computer Services
|
|
private:touchsuite
|
https://www.glassdoor.com?employer_id=698357
|
Mar 11th, 2020 12:00AM
|
Open
|
Open
|
TouchSuite
|
|
|
|
Stay as far away as possible
|
|
New office coming at the end of 2020...that's the only pro.
|
Attrition rate is very high. Longest tenured manager is maybe 3 years. No one wants to make any changes, even when the writing is on the wall. They are complacent. When management is challenged on processes, they would rather walk away and not discuss. Read the previous reviews, and separate the real from the fake. Sales sells what they can't deliver, and leaves it to service reps to take the brunt of customer dissatisfaction.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
0.0
|
NO_OPINION
|
3.0
|
1.0
|
2.0
|
1.0
|
2.0
|
1.0
|
1.0
|
|
698357
|
Open
|
No point to leave advice as nothing would change.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Apr 30th, 2021 07:15PM
|
Apr 30th, 2021 07:15PM
|
TouchSuite
|
Technology
|
Software & Computer Services
|
|
private:touchsuite
|
https://www.glassdoor.com?employer_id=698357
|
Jan 20th, 2020 12:00AM
|
Open
|
Open
|
TouchSuite
|
Sales
|
Boca Raton, FL
|
|
Review from Current Sales Rep
|
|
Huge arsenal of products and services to sell
Enjoyable culture with no cliques or water-cooler gangs
Competitive pay and compensation
Overall solid organization to work for
|
Some processes need more development to prevent bottlenecks in the company. They do a good job fixing process issues once they are discovered but nonetheless there are some areas needing improvement.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
698357
|
Open
|
Continue to listed to your employees and improve incrementally each day.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Apr 30th, 2021 07:15PM
|
Apr 30th, 2021 07:15PM
|
TouchSuite
|
Technology
|
Software & Computer Services
|
|
private:touchsuite
|
https://www.glassdoor.com?employer_id=698357
|
Jan 20th, 2020 12:00AM
|
Open
|
Open
|
TouchSuite
|
Business Development Manager
|
Boca Raton, FL
|
|
Great room for growth within this scaling company
|
|
Touchsuite allows it's employees to act as entrepreneurs, giving them the freedom to create/find solutions to problems, regardless of job title. The company has policy and process but at the same time allows you to cross departments to create improvements to multiple areas of the company, to learn, educate, and even offer solutions that help drive sales. If you are driven, coach-able, and consistently showing up with full effort, you undoubtedly will be recognized and given opportunity to grow within the company.
|
With any growing company, there are growing pains that come. There are times when not every project, product, marketing plan, etc. will work. There are times when the process needs improvement or changed completely, which means employees need to be able to adapt to changes as they come. All normal cons of working in a growing business.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
0.0
|
NO_OPINION
|
0.0
|
4.0
|
4.0
|
3.0
|
5.0
|
3.0
|
3.0
|
|
698357
|
Open
|
Make sure your employee has a clear, identifiable path of growth. An employee should be able to see a measurable example of success before them, or at least an expectation, that can be used as a compass to guide them in their professional journey within the company. If the results needed and path to the next promotion/job-title are not clear, it can lead to a loss of focus and determination for the employee in the long run.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
4.0
|
|
|
|
Apr 30th, 2021 07:15PM
|
Apr 30th, 2021 07:15PM
|
TouchSuite
|
Technology
|
Software & Computer Services
|
|
private:touchsuite
|
https://www.glassdoor.com?employer_id=698357
|
Jan 13th, 2020 12:00AM
|
Open
|
Open
|
TouchSuite
|
Sales Representative
|
Boca Raton, FL
|
|
Terrible - Stay away
|
|
Some of the co-workers.
5 minutes from where I live.
Can't think of much else.
|
Low pay for sales
Kiosk product does not work - close a deal and you are guaranteed a cancellation within 30 days.
Commission structure will not be provided in writing.
Management (Inside Sales) with no sales experience.
When commissions are paid, they are very low.
Toxic/abusive work culture
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
4.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
|
698357
|
Open
|
Hire someone with experience in managing sales teams. Stop underpaying people so you can attract top talent, start giving priority to sales and not operations - these are the people actually paying the company bills.
Sales is not given commission in writing - a rep recently closed a 50k + deal and only made maybe 1200 in commissions. Hire people with proven experience, not just talkers. The CEO seems very detached from day to day operations, and seems to believe everything he hears from subordinate management. Products simply don't work (Grubbrr), company reputation is terrible both from sales reps and customers.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Apr 30th, 2021 07:15PM
|
Apr 30th, 2021 07:15PM
|
TouchSuite
|
Technology
|
Software & Computer Services
|
|
private:touchsuite
|
https://www.glassdoor.com?employer_id=698357
|
Dec 18th, 2019 12:00AM
|
Open
|
Open
|
TouchSuite
|
Operations Administrator
|
|
|
Great Opportunity
|
|
Working at TouchSuite is a great opportunity to gain experience and further your knowledge, i learn something new everyday! Everyone has a great personality and humor that makes working here interesting and fun, definitely never a dull moment. Also, they like taking chances on people that show dedication to any job and are goal driven.
|
I would say lack of communication being a con.
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
1.0
|
APPROVE
|
0.0
|
4.0
|
3.0
|
4.0
|
4.0
|
4.0
|
4.0
|
|
698357
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
|
|
|
Apr 30th, 2021 07:15PM
|
Apr 30th, 2021 07:15PM
|
TouchSuite
|
Technology
|
Software & Computer Services
|