private:xdroid-3
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3045093
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Jun 4th, 2019 12:00AM
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Xdroid
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81
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13.00
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Open
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Information Technology and Services
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Jun 4th, 2019 03:02PM
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Jun 4th, 2019 03:02PM
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Xdroid is a software development company enabling digital transformation in contact centers through voice and text solutions based on artificial intelligence and machine learning. By processing 100% of customer interactions, we automatically provide objective, consistent and valuable insights and information about each conversation. Our emotion analysis, keyword detection and semantic capabilities reveals opportunities to improve customer experience, agent retention, productivity and compliance. Our innovative and competitive solutions help contact centers understand the customer journey and bring them closer to a 360-degree customer view. Xdroid's sales and marketing headquarters in Brussels, Belgium and R&D headquarters in Budapest, Hungary serve contact centers globally.
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Open
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voice analytics, artificial intelligence, performance management, customer experience, call center management, customer retention, agent coaching, call center productivity, customer interaction, speech analytics, keyword spotting, emotion detection, keyword detection, call center monitoring, customer relationship development, average handling time reduction, contact center software, call center statistics, quality control, quality management, contact center operator coaching, customer journey, 360-degrees customer view, digital transformation, text analytics
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Open
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Lozenberg 9
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St-Stevens-Woluwe
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Flemish Region
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BE
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1932
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Xdroid
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