|
nysemkt:gsb
|
globalscape.applicantpro.com
|
globalscape.applicantpro.com
|
Jul 31st, 2018 12:00AM
|
Mid-Market Sales Manager
|
Open
|
GlobalSCAPE
|
FULL_TIME
|
|
San Antonio
|
TX
|
USA
|
Jul 17th, 2018 12:00AM
|
|
Individual contributor sales role responsible for building new business relationships with existing and new logo small to medium-sized customers. This includes hunting for new customers via sales tools such as Hoovers, DiscoverOg, LinkedIn; building adequate pipeline enough to consistently reach a monthly and quarterly objective, up selling existing and new product lines to new and existing customers, selling newly released Globalscape products to an existing customer base. Because this position requires a high volume of outbound phone calls and emails and an occasional on site visit, the selected candidate must have excellent communication and presentation skills as well as a strong consultative sales and software experience in their background.
Essential Functions:
Pipeline building through individual's network, existing customers, hunting new logos
Managing sales process from initial lead to closed sale
Accurate forecasting
Tracking activity with Salesforce
Account management
Attain your quarterly/annual sales goals
Advancement comes through sales volume achievement
Qualifications/Licensure:
BS in business, marketing or equivalent degree and sales experience.
5+ years professional work experience in a position of: sales, business development, B2B/B2C project planning/implementation/management, or software sales.
Some knowledge of file transfer protocols, understanding of the major software applications in the market, strategic selling to large enterprises, account management skills, and Problem Solving Methodologies.
Excellent customer service and communication skills.
"Globalscape prohibits discrimination, harassment and retaliation as described in this section. The Company will extend equal employment and advancement opportunities to all qualified individuals regardless of their race, color, religion, age (40 and over), sex, gender, sexual orientation, gender identity, pregnancy, disability, national origin, ethnic background, genetic information (including of a family member), military service, and/or citizenship, or any other classification protected by applicable local, state or federal law."
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|
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|
|
Jul 31st, 2018 04:42PM
|
Jul 31st, 2018 04:42PM
|
Globalscape
|
Technology
|
Software & Computer Services
|
|
nysemkt:gsb
|
globalscape.applicantpro.com
|
globalscape.applicantpro.com
|
Aug 1st, 2018 12:00AM
|
Business Development Representative
|
Open
|
GlobalSCAPE
|
FULL_TIME
|
|
San Antonio
|
TX
|
USA
|
Aug 1st, 2018 12:00AM
|
|
Summary:
Responsible for building new business relationships with companies in Globalscape's target markets. This includes targeted list generation via research and online tools such as Avention and discover.org, appointment setting, fielding inbound marketing leads and prospecting. Because this position requires a high volume of outbound phone calls and emails, the selected candidate must have excellent communication and presentation skills. This individual will be teamed up with a senior sales representative and will be responsible for generating leads and setting appointments for the sales representative.
Business Development Representative Essential Functions:
Targeted list generation via research and online tools
Outbound calls to find new opportunities
Appointment setting
Learn sales role and ability to uncover new opportunities with the necessary technical foundation.
Research potential prospects and their industries.
Initiate at least 1500 outbound calls per month, communicating b2b value proposition.
Maintain account and contact information in customer database via CRM.
Advancement comes through sales volume achievement.
Qualifications/Licensure for the Business Development Representative:
BS in business, marketing or equivalent degree and sales experience.
2+ years professional work experience in a position of: sales, business development, B2B/B2C project planning/implementation/management, or software sales.
Some knowledge of file transfer protocols, understanding of the major software applications in the market, strategic selling to large enterprises, account management skills, and Problem Solving Methodologies.
Excellent customer service and communication skills.
"Globalscape prohibits discrimination, harassment and retaliation as described in this section. The Company will extend equal employment and advancement opportunities to all qualified individuals regardless of their race, color, religion, age (40 and over), sex, gender, sexual orientation, gender identity, pregnancy, disability, national origin, ethnic background, genetic information (including of a family member), military service, and/or citizenship, or any other classification protected by applicable local, state or federal law."
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|
|
|
|
Aug 1st, 2018 04:21PM
|
Aug 1st, 2018 04:21PM
|
Globalscape
|
Technology
|
Software & Computer Services
|
|
nysemkt:gsb
|
globalscape.applicantpro.com
|
globalscape.applicantpro.com
|
Aug 2nd, 2018 12:00AM
|
Mid-Market Sales Manager
|
Open
|
GlobalSCAPE
|
FULL_TIME
|
|
San Antonio
|
TX
|
USA
|
Jul 17th, 2018 12:00AM
|
|
Individual contributor sales role responsible for building new business relationships with existing and new logo small to medium-sized customers. This includes hunting for new customers via sales tools such as Hoovers, DiscoverOg, LinkedIn; building adequate pipeline enough to consistently reach a monthly and quarterly objective, up selling existing and new product lines to new and existing customers, selling newly released Globalscape products to an existing customer base. Because this position requires a high volume of outbound phone calls and emails and an occasional on site visit, the selected candidate must have excellent communication and presentation skills as well as a strong consultative sales and software experience in their background.
Essential Functions:
Pipeline building through individual's network, existing customers, hunting new logos
Managing sales process from initial lead to closed sale
Accurate forecasting
Tracking activity with Salesforce
Account management
Attain your quarterly/annual sales goals
Advancement comes through sales volume achievement
Qualifications/Licensure:
BS in business, marketing or equivalent degree and sales experience.
5+ years professional work experience in a position of: sales, business development, B2B/B2C project planning/implementation/management, or software sales.
Some knowledge of file transfer protocols, understanding of the major software applications in the market, strategic selling to large enterprises, account management skills, and Problem Solving Methodologies.
Excellent customer service and communication skills.
"Globalscape prohibits discrimination, harassment and retaliation as described in this section. The Company will extend equal employment and advancement opportunities to all qualified individuals regardless of their race, color, religion, age (40 and over), sex, gender, sexual orientation, gender identity, pregnancy, disability, national origin, ethnic background, genetic information (including of a family member), military service, and/or citizenship, or any other classification protected by applicable local, state or federal law."
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|
|
|
|
Aug 2nd, 2018 04:50PM
|
Aug 2nd, 2018 04:50PM
|
Globalscape
|
Technology
|
Software & Computer Services
|
|
nysemkt:gsb
|
globalscape.applicantpro.com
|
globalscape.applicantpro.com
|
Aug 5th, 2018 12:00AM
|
Test Analyst III
|
Open
|
GlobalSCAPE
|
FULL_TIME
|
|
San Antonio
|
TX
|
USA
|
Jun 22nd, 2018 12:00AM
|
|
The Test Analyst III is responsible for reviewing technical requirements for testability, converting said requirements into test plans and ultimately executing test plans to evaluate the quality of software that has been delivered to QA. Test Analyst III shall be responsible for the more complex and technically detailed testing and shall also be experienced in managing the traceability between requirements and test procedures. As a Test Analyst III, increased focus in product stewardship as well as technical and process mentoring within the department.
Essential Functions:
Analyze application specification and design documents to determine test scenarios and craft test procedures
Develop and maintain requirement traceability between requirements and test procedures
Efficiently and thoroughly document all findings, work with development to resolve defects and retest
Identify areas of risk to ensure appropriate testing is completed
Provide QA perspective and review during specification and design phases in the product life cycle
Provide periodic status updates to QA Director regarding test progress, project risks, and essential project-impacting events
Guide the test efforts to ensure product quality while remaining on schedule as practical
Provide technical mentoring and act as subject matter expert
Qualifications/Licensure:
Excellent written and verbal communication skills
Ability to work independently and as a member of a high performance team
Basic understanding of TCP/IP networking and common networking protocols
At least 2 years of Formal Testing background as part of a QA Department, including manual QA experience
Thorough understanding of testing methodology and ability to develop and test products derived from requirements
Familiarity with Windows networking and system administration
Experience with test and requirement management software
Experience in testing Windows, Linux, Mac OX, Solaris, and Web based applications
Bachelor degree in Computer Science or Computer Science experience
Experience with scripted languages (Python, Perl, VBS, C#, etc.)
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|
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|
|
Aug 5th, 2018 04:55PM
|
Aug 5th, 2018 04:55PM
|
Globalscape
|
Technology
|
Software & Computer Services
|
|
nysemkt:gsb
|
globalscape.applicantpro.com
|
globalscape.applicantpro.com
|
Aug 6th, 2018 12:00AM
|
Senior Consultant
|
Open
|
GlobalSCAPE
|
FULL_TIME
|
|
San Antonio
|
TX
|
USA
|
May 8th, 2018 12:00AM
|
|
Company Description
GlobalSCAPE, Inc. (NYSE American: GSB) is a worldwide leader in the secure movement and integration of data. Through Globalscape's powerful yet intuitive technology, organizations can accelerate their digital transformation and maximize their potential by unleashing the power of data.
With more than 20 years of expertise, Globalscape's data movement and integration software and services are trusted by over 13,000 customers in over 150 countries worldwide, including global enterprises, governments, and small and medium enterprises.
Job Summary
As a Senior Consultant, you will be part of the Professional Services team, responsible for delivering successful projects by providing skilled technical consulting, implementing technical solutions, assisting customers in translating business requirements into technical requirements and providing custom training to GlobalSCAPE customers. Travel may be necessary to deliver the high-quality service expected. This is a hands-on technical position that requires a flexible, motivated, self-directed individual with good problem solving who is able to comfortably communicate directly with executive levels as well as engineering personnel at customer sites.
For the position, you should be willing to work on a variety of tasks:
Assisting our customers to deploy Globalscape solutions remotely and/or on-site.
Develops, maintains and updates a library of technical documentation.
Performs advanced diagnostics and maintenance on Windows servers running GlobalSCAPE software.
Consistently follow up on projects.
Must drive ongoing projects to completion.
Responds to customer requests and stays current in the knowledge of the full range of company products and services and creates enthusiasm for new products.
Provides feedback to the company on customer needs, competitors, technology, and other pertinent issues.
Build and maintain good business relationships with customers.
Travels domestically and internationally as needed, 50% on a regular basis and up to a possible 75% of the time.
Demonstrates enthusiasm and commitment toward the job.
Keeps current on new developments and techniques in information technology.
Drives creation of internal and external facing assets for customer success.
Helping customers to automate processes to improve efficiencies and streamline processes.
Strong stakeholder management, including advising and influencing clients regarding process.
Deliver effective workshops or training for client business users.
Qualifications
Must have:
5 or more years in a technical role (preferably software, SaaS, or Enterprise IT)
5 or more years of experience with OS server management (Windows Server or Linux/Unix)
2 or more years of experience working in a customer-facing role such as consultant, technical support or sales engineering
Exposure to Managed File Transfer ("MFT") Technologies
Proficient on block storage protocols (NFS, SMB, CIFS)
Proficient on transfer protocols (HTTP, HTTPS, SSL, SFTP, FTPS)
1 or more years of experience in networking projects (LAN and WAN)
Hands-on Windows Active Directory Administration and LDAP
Knowledge of networking concepts such as TCP/IP, Routing, ARP, DHCP
Hands-on network performance monitoring and troubleshooting (WireShark)
Working experience using security algorithms and concepts (SSL, TLS, PKI, PGP, AES)
Hands-on using SQL Query language (Microsoft SQL Server or Oracle)
Hands-on scripting experience (PowerShell, VBScript or JavaScript)
Hands-on development experience with some of the following: C#, Python, REST, SAML, JavaScript, Por other API related technologies
Exposure to basic Web Development (HTML 5 / CSS)
Exposure to middleware (message queues, synchronous and asynchronous communications, transaction protocols)
Exposure cloud services using Azure or AWS
Exposure to different methodologies and approaches (waterfall, scrum, agile)
Nice to have (Experience or Certifications )
Hands-on any Managed File Transfer ("MFT") Technologies
Storage, Networks, Firewalls, load balancers, SSO
Enterprise Security Standards (oAuth, SAML, LDAP, SSO)
Programming or Scripting, Webservices API (JavaScript, Bash, VBScript)
Microsoft Certification (MTA, MCSA, MCSE, MCSD)
Cloud Services (AWS or Azure)
Virtual Technologies (VMWare or Hyper-V)
Soft Skills
Strong analytical skills and incisive thinking ability.
Strong technical skills.
Problem-solving skills.
Ability to work independently as well as in a team.
Strong communication skills (active listener, think before acting, verbal and writing skills).
Ability to adapt to new situations.
Effective interpersonal skills.
Writes and speaks clearly and concisely.
Detail oriented and able to multi-task.
Education Requirements
BS or MS in Engineering, Computer Science or related technical field required
"Globalscape prohibits discrimination, harassment and retaliation as described in this section. The Company will extend equal employment and advancement opportunities to all qualified individuals regardless of their race, color, religion, age (40 and over), sex, gender, sexual orientation, gender identity, pregnancy, disability, national origin, ethnic background, genetic information (including of a family member), military service, and/or citizenship, or any other classification protected by applicable local, state or federal law."
|
|
|
|
|
Aug 6th, 2018 04:02PM
|
Aug 6th, 2018 04:02PM
|
Globalscape
|
Technology
|
Software & Computer Services
|
|
nysemkt:gsb
|
globalscape.applicantpro.com
|
globalscape.applicantpro.com
|
Aug 7th, 2018 12:00AM
|
Senior Consultant
|
Open
|
GlobalSCAPE
|
FULL_TIME
|
|
San Antonio
|
TX
|
USA
|
May 8th, 2018 12:00AM
|
|
Company Description
GlobalSCAPE, Inc. (NYSE American: GSB) is a worldwide leader in the secure movement and integration of data. Through Globalscape's powerful yet intuitive technology, organizations can accelerate their digital transformation and maximize their potential by unleashing the power of data.
With more than 20 years of expertise, Globalscape's data movement and integration software and services are trusted by over 13,000 customers in over 150 countries worldwide, including global enterprises, governments, and small and medium enterprises.
Job Summary
As a Senior Consultant, you will be part of the Professional Services team, responsible for delivering successful projects by providing skilled technical consulting, implementing technical solutions, assisting customers in translating business requirements into technical requirements and providing custom training to GlobalSCAPE customers. Travel may be necessary to deliver the high-quality service expected. This is a hands-on technical position that requires a flexible, motivated, self-directed individual with good problem solving who is able to comfortably communicate directly with executive levels as well as engineering personnel at customer sites.
For the position, you should be willing to work on a variety of tasks:
Assisting our customers to deploy Globalscape solutions remotely and/or on-site.
Develops, maintains and updates a library of technical documentation.
Performs advanced diagnostics and maintenance on Windows servers running GlobalSCAPE software.
Consistently follow up on projects.
Must drive ongoing projects to completion.
Responds to customer requests and stays current in the knowledge of the full range of company products and services and creates enthusiasm for new products.
Provides feedback to the company on customer needs, competitors, technology, and other pertinent issues.
Build and maintain good business relationships with customers.
Travels domestically and internationally as needed, 50% on a regular basis and up to a possible 75% of the time.
Demonstrates enthusiasm and commitment toward the job.
Keeps current on new developments and techniques in information technology.
Drives creation of internal and external facing assets for customer success.
Helping customers to automate processes to improve efficiencies and streamline processes.
Strong stakeholder management, including advising and influencing clients regarding process.
Deliver effective workshops or training for client business users.
Qualifications
Must have:
5 or more years in a technical role (preferably software, SaaS, or Enterprise IT)
5 or more years of experience with OS server management (Windows Server or Linux/Unix)
2 or more years of experience working in a customer-facing role such as consultant, technical support or sales engineering
Exposure to Managed File Transfer ("MFT") Technologies
Proficient on block storage protocols (NFS, SMB, CIFS)
Proficient on transfer protocols (HTTP, HTTPS, SSL, SFTP, FTPS)
1 or more years of experience in networking projects (LAN and WAN)
Hands-on Windows Active Directory Administration and LDAP
Knowledge of networking concepts such as TCP/IP, Routing, ARP, DHCP
Hands-on network performance monitoring and troubleshooting (WireShark)
Working experience using security algorithms and concepts (SSL, TLS, PKI, PGP, AES)
Hands-on using SQL Query language (Microsoft SQL Server or Oracle)
Hands-on scripting experience (PowerShell, VBScript or JavaScript)
Hands-on development experience with some of the following: C#, Python, REST, SAML, JavaScript, Por other API related technologies
Exposure to basic Web Development (HTML 5 / CSS)
Exposure to middleware (message queues, synchronous and asynchronous communications, transaction protocols)
Exposure cloud services using Azure or AWS
Exposure to different methodologies and approaches (waterfall, scrum, agile)
Nice to have (Experience or Certifications )
Hands-on any Managed File Transfer ("MFT") Technologies
Storage, Networks, Firewalls, load balancers, SSO
Enterprise Security Standards (oAuth, SAML, LDAP, SSO)
Programming or Scripting, Webservices API (JavaScript, Bash, VBScript)
Microsoft Certification (MTA, MCSA, MCSE, MCSD)
Cloud Services (AWS or Azure)
Virtual Technologies (VMWare or Hyper-V)
Soft Skills
Strong analytical skills and incisive thinking ability.
Strong technical skills.
Problem-solving skills.
Ability to work independently as well as in a team.
Strong communication skills (active listener, think before acting, verbal and writing skills).
Ability to adapt to new situations.
Effective interpersonal skills.
Writes and speaks clearly and concisely.
Detail oriented and able to multi-task.
Education Requirements
BS or MS in Engineering, Computer Science or related technical field required
"Globalscape prohibits discrimination, harassment and retaliation as described in this section. The Company will extend equal employment and advancement opportunities to all qualified individuals regardless of their race, color, religion, age (40 and over), sex, gender, sexual orientation, gender identity, pregnancy, disability, national origin, ethnic background, genetic information (including of a family member), military service, and/or citizenship, or any other classification protected by applicable local, state or federal law."
|
|
|
|
|
Aug 7th, 2018 06:12PM
|
Aug 7th, 2018 06:12PM
|
Globalscape
|
Technology
|
Software & Computer Services
|
|
nysemkt:gsb
|
globalscape.applicantpro.com
|
globalscape.applicantpro.com
|
Aug 7th, 2018 12:00AM
|
Maintenance and Support Operations Specialist
|
Open
|
GlobalSCAPE
|
FULL_TIME
|
|
San Antonio
|
TX
|
USA
|
Jul 30th, 2018 12:00AM
|
|
Summary:
Maintenance and Support (M&S) Operations Specialist is a critical role in the sale process. This individual will be responsible for accurate and timely production of M&S quotes, facilitating orders, fulfilling the purchase order requests and manage the related communication among all parties involved. They will also follow up on quotes and invoices for M&S to bring them to successful completion. While assisting the sales teams in variety of processes to improve their efficiency, the specialist will engage into providing the necessary training and help to advance the sales teams' knowledge and experience for bringing ultimately greater business results. The organizational skills are critical for the specialist role in order to manage well the communication, to deliver promptly the requested assistance and to handle timely variety of reporting and administrative tasks towards accelerating of the M&S renewal process. As sales teams request support in different stages of the M&S renewal process, the understanding of that process and all related tools and products in GlobalSCAPE's context will be vital for offering the required assistance.
Essential Functions:
Actively engage in sales order management, fulfillment and process improvement
Provide and coordinate the required communication to all parties involved in the sales process
Deliver timely and accurate response to requests from sales, marketing and management teams as well as GlobalSCAPE partners
Offer assistance and support to sales teams in various steps of the process
Offer training and help the sales team members in the onboarding process and ongoing efforts to improve the productivity of those members
Document Sales Operations business processes
Conduct Sales Operations training for team members
Other tasks as defined by Management
Qualifications/Licensure:
Proficient in Microsoft Office with an emphasis on Outlook and Excel
Experience in working with Salesforce CRM application
Excellent organizational skills
Ability to multitask effectively and efficiently, and stay focused in a fast-paced environment
Ability to work independently with little or no supervision
Excellent communication skills
"Globalscape prohibits discrimination, harassment and retaliation as described in this section. The Company will extend equal employment and advancement opportunities to all qualified individuals regardless of their race, color, religion, age (40 and over), sex, gender, sexual orientation, gender identity, pregnancy, disability, national origin, ethnic background, genetic information (including of a family member), military service, and/or citizenship, or any other classification protected by applicable local, state or federal law."
|
|
|
|
|
Aug 7th, 2018 06:12PM
|
Aug 7th, 2018 06:12PM
|
Globalscape
|
Technology
|
Software & Computer Services
|
|
nysemkt:gsb
|
globalscape.applicantpro.com
|
globalscape.applicantpro.com
|
Aug 10th, 2018 12:00AM
|
Maintenance and Support Operations Specialist
|
Open
|
GlobalSCAPE
|
FULL_TIME
|
|
San Antonio
|
TX
|
USA
|
Jul 30th, 2018 12:00AM
|
|
Summary:
Maintenance and Support (M&S) Operations Specialist is a critical role in the sale process. This individual will be responsible for accurate and timely production of M&S quotes, facilitating orders, fulfilling the purchase order requests and manage the related communication among all parties involved. They will also follow up on quotes and invoices for M&S to bring them to successful completion. While assisting the sales teams in variety of processes to improve their efficiency, the specialist will engage into providing the necessary training and help to advance the sales teams' knowledge and experience for bringing ultimately greater business results. The organizational skills are critical for the specialist role in order to manage well the communication, to deliver promptly the requested assistance and to handle timely variety of reporting and administrative tasks towards accelerating of the M&S renewal process. As sales teams request support in different stages of the M&S renewal process, the understanding of that process and all related tools and products in GlobalSCAPE's context will be vital for offering the required assistance.
Essential Functions:
Actively engage in sales order management, fulfillment and process improvement
Provide and coordinate the required communication to all parties involved in the sales process
Deliver timely and accurate response to requests from sales, marketing and management teams as well as GlobalSCAPE partners
Offer assistance and support to sales teams in various steps of the process
Offer training and help the sales team members in the onboarding process and ongoing efforts to improve the productivity of those members
Document Sales Operations business processes
Conduct Sales Operations training for team members
Other tasks as defined by Management
Qualifications/Licensure:
Proficient in Microsoft Office with an emphasis on Outlook and Excel
Experience in working with Salesforce CRM application
Excellent organizational skills
Ability to multitask effectively and efficiently, and stay focused in a fast-paced environment
Ability to work independently with little or no supervision
Excellent communication skills
"Globalscape prohibits discrimination, harassment and retaliation as described in this section. The Company will extend equal employment and advancement opportunities to all qualified individuals regardless of their race, color, religion, age (40 and over), sex, gender, sexual orientation, gender identity, pregnancy, disability, national origin, ethnic background, genetic information (including of a family member), military service, and/or citizenship, or any other classification protected by applicable local, state or federal law."
|
|
|
|
|
Aug 9th, 2018 08:16PM
|
Aug 10th, 2018 05:18PM
|
Globalscape
|
Technology
|
Software & Computer Services
|
|
nysemkt:gsb
|
globalscape.applicantpro.com
|
globalscape.applicantpro.com
|
Aug 10th, 2018 12:00AM
|
Business Development Representative
|
Open
|
GlobalSCAPE
|
FULL_TIME
|
|
San Antonio
|
TX
|
USA
|
Aug 1st, 2018 12:00AM
|
|
Summary:
Responsible for building new business relationships with companies in Globalscape's target markets. This includes targeted list generation via research and online tools such as Avention and discover.org, appointment setting, fielding inbound marketing leads and prospecting. Because this position requires a high volume of outbound phone calls and emails, the selected candidate must have excellent communication and presentation skills. This individual will be teamed up with a senior sales representative and will be responsible for generating leads and setting appointments for the sales representative.
Business Development Representative Essential Functions:
Targeted list generation via research and online tools
Outbound calls to find new opportunities
Appointment setting
Learn sales role and ability to uncover new opportunities with the necessary technical foundation.
Research potential prospects and their industries.
Initiate at least 1500 outbound calls per month, communicating b2b value proposition.
Maintain account and contact information in customer database via CRM.
Advancement comes through sales volume achievement.
Qualifications/Licensure for the Business Development Representative:
BS in business, marketing or equivalent degree and sales experience.
2+ years professional work experience in a position of: sales, business development, B2B/B2C project planning/implementation/management, or software sales.
Some knowledge of file transfer protocols, understanding of the major software applications in the market, strategic selling to large enterprises, account management skills, and Problem Solving Methodologies.
Excellent customer service and communication skills.
"Globalscape prohibits discrimination, harassment and retaliation as described in this section. The Company will extend equal employment and advancement opportunities to all qualified individuals regardless of their race, color, religion, age (40 and over), sex, gender, sexual orientation, gender identity, pregnancy, disability, national origin, ethnic background, genetic information (including of a family member), military service, and/or citizenship, or any other classification protected by applicable local, state or federal law."
|
|
|
|
|
Aug 9th, 2018 08:16PM
|
Aug 10th, 2018 05:18PM
|
Globalscape
|
Technology
|
Software & Computer Services
|
|
nysemkt:gsb
|
globalscape.applicantpro.com
|
globalscape.applicantpro.com
|
Aug 12th, 2018 12:00AM
|
Senior Consultant
|
Open
|
GlobalSCAPE
|
FULL_TIME
|
|
San Antonio
|
TX
|
USA
|
May 8th, 2018 12:00AM
|
|
Company Description
GlobalSCAPE, Inc. (NYSE American: GSB) is a worldwide leader in the secure movement and integration of data. Through Globalscape's powerful yet intuitive technology, organizations can accelerate their digital transformation and maximize their potential by unleashing the power of data.
With more than 20 years of expertise, Globalscape's data movement and integration software and services are trusted by over 13,000 customers in over 150 countries worldwide, including global enterprises, governments, and small and medium enterprises.
Job Summary
As a Senior Consultant, you will be part of the Professional Services team, responsible for delivering successful projects by providing skilled technical consulting, implementing technical solutions, assisting customers in translating business requirements into technical requirements and providing custom training to GlobalSCAPE customers. Travel may be necessary to deliver the high-quality service expected. This is a hands-on technical position that requires a flexible, motivated, self-directed individual with good problem solving who is able to comfortably communicate directly with executive levels as well as engineering personnel at customer sites.
For the position, you should be willing to work on a variety of tasks:
Assisting our customers to deploy Globalscape solutions remotely and/or on-site.
Develops, maintains and updates a library of technical documentation.
Performs advanced diagnostics and maintenance on Windows servers running GlobalSCAPE software.
Consistently follow up on projects.
Must drive ongoing projects to completion.
Responds to customer requests and stays current in the knowledge of the full range of company products and services and creates enthusiasm for new products.
Provides feedback to the company on customer needs, competitors, technology, and other pertinent issues.
Build and maintain good business relationships with customers.
Travels domestically and internationally as needed, 50% on a regular basis and up to a possible 75% of the time.
Demonstrates enthusiasm and commitment toward the job.
Keeps current on new developments and techniques in information technology.
Drives creation of internal and external facing assets for customer success.
Helping customers to automate processes to improve efficiencies and streamline processes.
Strong stakeholder management, including advising and influencing clients regarding process.
Deliver effective workshops or training for client business users.
Qualifications
Must have:
5 or more years in a technical role (preferably software, SaaS, or Enterprise IT)
5 or more years of experience with OS server management (Windows Server or Linux/Unix)
2 or more years of experience working in a customer-facing role such as consultant, technical support or sales engineering
Exposure to Managed File Transfer ("MFT") Technologies
Proficient on block storage protocols (NFS, SMB, CIFS)
Proficient on transfer protocols (HTTP, HTTPS, SSL, SFTP, FTPS)
1 or more years of experience in networking projects (LAN and WAN)
Hands-on Windows Active Directory Administration and LDAP
Knowledge of networking concepts such as TCP/IP, Routing, ARP, DHCP
Hands-on network performance monitoring and troubleshooting (WireShark)
Working experience using security algorithms and concepts (SSL, TLS, PKI, PGP, AES)
Hands-on using SQL Query language (Microsoft SQL Server or Oracle)
Hands-on scripting experience (PowerShell, VBScript or JavaScript)
Hands-on development experience with some of the following: C#, Python, REST, SAML, JavaScript, Por other API related technologies
Exposure to basic Web Development (HTML 5 / CSS)
Exposure to middleware (message queues, synchronous and asynchronous communications, transaction protocols)
Exposure cloud services using Azure or AWS
Exposure to different methodologies and approaches (waterfall, scrum, agile)
Nice to have (Experience or Certifications )
Hands-on any Managed File Transfer ("MFT") Technologies
Storage, Networks, Firewalls, load balancers, SSO
Enterprise Security Standards (oAuth, SAML, LDAP, SSO)
Programming or Scripting, Webservices API (JavaScript, Bash, VBScript)
Microsoft Certification (MTA, MCSA, MCSE, MCSD)
Cloud Services (AWS or Azure)
Virtual Technologies (VMWare or Hyper-V)
Soft Skills
Strong analytical skills and incisive thinking ability.
Strong technical skills.
Problem-solving skills.
Ability to work independently as well as in a team.
Strong communication skills (active listener, think before acting, verbal and writing skills).
Ability to adapt to new situations.
Effective interpersonal skills.
Writes and speaks clearly and concisely.
Detail oriented and able to multi-task.
Education Requirements
BS or MS in Engineering, Computer Science or related technical field required
"Globalscape prohibits discrimination, harassment and retaliation as described in this section. The Company will extend equal employment and advancement opportunities to all qualified individuals regardless of their race, color, religion, age (40 and over), sex, gender, sexual orientation, gender identity, pregnancy, disability, national origin, ethnic background, genetic information (including of a family member), military service, and/or citizenship, or any other classification protected by applicable local, state or federal law."
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Aug 12th, 2018 05:58PM
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Aug 12th, 2018 05:58PM
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Globalscape
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Technology
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Software & Computer Services
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