private:interactions
|
https://www.glassdoor.com?employer_id=322935
|
Feb 7th, 2024 12:00AM
|
Open
|
Open
|
Interactions
|
Manager
|
Boston, MA
|
|
Great Company with real values
|
|
Awesome place to work with great core values. Management cares about the workers and is dedicated to people success.
|
I dont know of any cons right now, except career growth may be limited.
|
1.0
|
POSITIVE
|
|
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
3.0
|
4.0
|
5.0
|
5.0
|
322935
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
Open
|
|
|
Feb 9th, 2024 07:34PM
|
Feb 9th, 2024 07:34PM
|
Interactions
|
|
|
private:interactions
|
https://www.glassdoor.com?employer_id=322935
|
Feb 1st, 2024 12:00AM
|
Open
|
Open
|
Interactions
|
Sales
|
Boston, MA
|
|
Customer Experience Software
|
|
Great people, fun atmosphere, Really cool product.
|
Custom nature of product difficult to sell due to level of customer risk in deals and time to value.
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
0.0
|
3.0
|
4.0
|
4.0
|
3.0
|
4.0
|
4.0
|
4.0
|
322935
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
Open
|
|
|
Feb 2nd, 2024 10:26PM
|
Feb 2nd, 2024 10:26PM
|
Interactions
|
|
|
private:interactions
|
https://www.glassdoor.com?employer_id=322935
|
Jan 19th, 2024 12:00AM
|
Open
|
Open
|
Interactions
|
|
|
|
Loved this job
|
|
Easy straightforward, work from home job, data entry,
|
This was contract work, so no benefits
|
|
|
|
|
|
|
0.0
|
4.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
322935
|
Open
|
|
0.0
|
[]
|
CONTRACT
|
No
|
No
|
|
0.0
|
Open
|
|
|
Jan 21st, 2024 05:16PM
|
Jan 21st, 2024 05:16PM
|
Interactions
|
|
|
private:interactions
|
https://www.glassdoor.com?employer_id=322935
|
Jan 18th, 2024 12:00AM
|
Open
|
Open
|
Interactions
|
|
|
|
Not for race horses
|
|
Nice people. Laid back. Decent benefits.
|
David Byrne described heaven as a place where nothing ever happens. And so it is here. Slow to change. Minimal sense of urgency. If your a race horse and like to run vs walk, this place will probably not appeal to you. If you like slow with minimal accountability, you will probably like.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
0.0
|
NO_OPINION
|
0.0
|
3.0
|
4.0
|
4.0
|
2.0
|
3.0
|
3.0
|
3.0
|
322935
|
Open
|
Identify and retain the movers and shakers. That will mean putting aside the policy of promoting based on seniority vs talent and skill sets.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
4.0
|
Open
|
|
|
Jan 19th, 2024 10:29PM
|
Jan 19th, 2024 10:29PM
|
Interactions
|
|
|
private:interactions
|
https://www.glassdoor.com?employer_id=322935
|
Jan 9th, 2024 12:00AM
|
Open
|
Open
|
Interactions
|
Field Marketing Manager
|
Franklin, MA
|
|
Great smaller company at the leading edge of Conversational AI
|
|
Excellent product and experience. Solid client list.
|
Marketing and Sales leadership alignment often misaligned. Lack of publishable customer success stories or customers willing to talk 'on the record' made it hard to secure case studies to help move conversations along. No dedicated customer success manager.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
4.0
|
4.0
|
4.0
|
3.0
|
4.0
|
4.0
|
5.0
|
322935
|
Open
|
Invest in the relationships with customers and invest in more case studies and ROI studies to show how conversational AI in the call center can save operators from burn out and increase customer satisfaction scores.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
Open
|
|
|
Jan 13th, 2024 04:57PM
|
Jan 13th, 2024 04:57PM
|
Interactions
|
|
|
private:interactions
|
https://www.glassdoor.com?employer_id=322935
|
Jan 5th, 2024 12:00AM
|
Open
|
Open
|
Interactions
|
Principal Software Engineer
|
New York, NY
|
|
Good
|
|
remote work and friendly environment
|
team reorganization is terrible and disturbing
|
|
|
|
|
|
|
0.0
|
4.0
|
4.0
|
4.0
|
3.0
|
3.0
|
3.0
|
4.0
|
322935
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Interactions People Team", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 5162708, "responseDateTime": "2024-01-08T07:16:27.163", "translationMethod": null, "response": "Thank you for your dedicated service at Interactions. We\u2019re glad you valued our remote work flexibility and friendly environment. We recognize that team reorganizations can be challenging and stressful for everyone involved and we acknowledge your feelings around those difficult decisions. We continually assess our organizational structure in order to remain competitive and grow successfully into the future. Thank you for taking the time to leave your review!", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
6.0
|
Open
|
|
|
Jan 9th, 2024 05:19AM
|
Jan 9th, 2024 05:19AM
|
Interactions
|
|
|
private:interactions
|
https://www.glassdoor.com?employer_id=322935
|
Dec 21st, 2023 12:00AM
|
Open
|
Open
|
Interactions
|
VO Talent
|
Chicago, IL
|
|
The Best Bosses and Work
|
|
Kindness, excellent communication, wonderful direction, interesting work
|
I'm a freelancer, so any cons are from that life, and not their fault.
|
|
|
|
|
|
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
4.0
|
322935
|
Open
|
|
0.0
|
[]
|
FREELANCE
|
No
|
Yes
|
|
0.0
|
Open
|
|
|
Dec 22nd, 2023 07:01PM
|
Dec 22nd, 2023 07:01PM
|
Interactions
|
|
|
private:interactions
|
https://www.glassdoor.com?employer_id=322935
|
Dec 20th, 2023 12:00AM
|
Open
|
Open
|
Interactions
|
Incident Response Analyst
|
Austin, TX
|
|
Good company
|
|
Great leadership very open door when it comes down to policies
|
Change with the upper management.
|
|
|
|
|
|
|
0.0
|
3.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
322935
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
Open
|
|
|
Dec 21st, 2023 08:27PM
|
Dec 21st, 2023 08:27PM
|
Interactions
|
|
|
private:interactions
|
https://www.glassdoor.com?employer_id=322935
|
Dec 6th, 2023 12:00AM
|
Open
|
Open
|
Interactions
|
Tax Manager
|
Worcester, MA
|
|
Great People
|
|
Outstanding Health Insurance, very competitive 401(K) Match, Flexibility in workhours and time off is generous.
|
Fully remote every day is not for everyone, so you must be able to be successful in a remote environment. Also, note the number of employees total less than 500 so have to take on more administrative tasks than you would in a much larger company.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
4.0
|
5.0
|
5.0
|
5.0
|
322935
|
Open
|
Management encourages feedback and advice and reacts positively so keep it up!
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
6.0
|
Open
|
|
|
Dec 10th, 2023 05:33AM
|
Dec 10th, 2023 05:33AM
|
Interactions
|
|
|
private:interactions
|
https://www.glassdoor.com?employer_id=322935
|
Dec 1st, 2023 12:00AM
|
Open
|
Open
|
Interactions
|
Accountant
|
England, AR
|
|
Positive Expetience
|
|
Paid in time, ok people
|
Was ok, had no issue
|
|
|
|
|
|
|
0.0
|
5.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
322935
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
Open
|
|
|
Dec 5th, 2023 06:25PM
|
Dec 5th, 2023 06:25PM
|
Interactions
|
|
|