DL

Direct Line Group

- LON:DLG
Last Updated 2024-05-02

Glassdoor Profile Reviews Data

Track Direct Line Group reviews on Glassdoor to uncover insights on employee sentiment

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Ticker Symbol Entity Name As Of Date Review Url Logo Company Author Title Author Location Author Country Summary Description PROs CONs Recommends Value Recommends Description Outlook Value Outlook Description CEO Review Value CEO Review Description Helpful Count Rating: Overall Rating: Work/Life Balance Rating: Culture & Values Rating: Career Opportunities Rating: Comp & Benefits Rating: Senior Management Rating: Diversity & Inclusion Company Id Company URL Advice to Management Not Helpful Count Employer Responses Employer Status Is featured? Is current job? Job Ending Year Length of Employment Company Website Company Industry Id Company Sector Id Date Added Date Updated Company Name Sector Industry
lon:dlg https://www.glassdoor.com?employer_id=800420 Apr 22nd, 2024 12:00AM Open Open Direct Line Group Insurance Agent Manchester, England Okay Nice people Good benefits Decent salary Made redundant after 2 weeks 0.0 4.0 3.0 4.0 1.0 5.0 3.0 4.0 800420 Open 0.0 [] REGULAR No Yes 0.0 Open Apr 26th, 2024 05:45AM Apr 26th, 2024 05:45AM Direct Line Group Financials Nonlife Insurance
lon:dlg https://www.glassdoor.com?employer_id=800420 Apr 18th, 2024 12:00AM Open Open Direct Line Group Customer Service Adviser Leeds, England Not worth the stress Decent pay when bonus factored in Hybrid working and good home working equipment Nice and generally supportive people to work with Good initial training with great trainers, however doesn't prepare you for many real customer conversations Very busy phone lines with no real rest bite Repetitive calls (almost all retention) with constant customers unhappy with huge price rises Strict time monitoring for staff (breaks and comfort breaks) 0.0 2.0 2.0 3.0 2.0 3.0 0.0 3.0 800420 Open 0.0 [] REGULAR No Yes 1.0 Open Apr 26th, 2024 05:45AM Apr 26th, 2024 05:45AM Direct Line Group Financials Nonlife Insurance
lon:dlg https://www.glassdoor.com?employer_id=35984 Apr 17th, 2024 12:00AM Open Open Green Flag Rescue Claims Advisor Leeds, England Easy Job, Annoying Management easy and quick to do job majority of time, can be times where its fairly quiet and this an added bonus when wfh was advertised as 80-20 ratio of wfh to work in office and every few months this kept changing and increasing to be more in office, last i heard before leaving was 1 week in 4 in office. and while the job is easy you need to explain and justify ev ery little thing to team leaders who often have little experience in the role so dont understand it and belittle you. constant monitoring of everything and very standoffish behaviour from managers who treat you like an idiot and very little help in any management duties that help you rather than the business -1.0 NEGATIVE -1.0 NEGATIVE -1.0 DISAPPROVE 0.0 3.0 3.0 1.0 3.0 4.0 2.0 3.0 35984 Open Theres a reason you have such high turnover and its because management dont treat level 1 staff decently and just corporate slaves for such a basic job 0.0 [] REGULAR No No 0.0 Open Apr 21st, 2024 06:37AM Apr 21st, 2024 06:37AM Direct Line Group Financials Nonlife Insurance
lon:dlg https://www.glassdoor.com?employer_id=800420 Apr 15th, 2024 12:00AM Open Open Direct Line Group BPT Pretty good Huge training resources, massive help from seniors. Never left to be swamped under work. Mundane role, repeating same stuff over the phone with every client. Telephony jobs are all like that though to be fair. 1.0 POSITIVE 1.0 POSITIVE 0.0 NO_OPINION 0.0 5.0 5.0 5.0 5.0 5.0 5.0 5.0 800420 Open 0.0 [] REGULAR No No 0.0 Open Apr 18th, 2024 04:47AM Apr 18th, 2024 04:47AM Direct Line Group Financials Nonlife Insurance
lon:dlg https://www.glassdoor.com?employer_id=800420 Apr 14th, 2024 12:00AM Open Open Direct Line Group Business Manager Leeds, England No Office close to the station Too much focus on cost cutting 0.0 2.0 0.0 0.0 0.0 0.0 0.0 0.0 800420 Open 0.0 [] REGULAR No Yes 0.0 Open Apr 18th, 2024 04:47AM Apr 18th, 2024 04:47AM Direct Line Group Financials Nonlife Insurance
lon:dlg https://www.glassdoor.com?employer_id=800420 Apr 9th, 2024 12:00AM Open Open Direct Line Group Asesor De Ventas Buen ambiente laboral Buen ambiente laboral y pagos Flexibilidad horaria y distancia del trabajo 1.0 POSITIVE 1.0 POSITIVE 0.0 5.0 5.0 5.0 5.0 5.0 5.0 0.0 800420 Open 0.0 [] REGULAR No No 0.0 Open Apr 11th, 2024 08:26PM Apr 11th, 2024 08:26PM Direct Line Group Financials Nonlife Insurance
lon:dlg https://www.glassdoor.com?employer_id=800420 Apr 9th, 2024 12:00AM Open Open Direct Line Group Assistance Coordinator London, England Good company Multiple insurance benefits and great flexibility, small team so better able to build connections Sometimes there's a high case loads and expectations of doing a lot in a short period of time 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 0.0 5.0 3.0 4.0 5.0 4.0 3.0 4.0 800420 Open 0.0 [] PART_TIME No Yes 9.0 Open Apr 12th, 2024 05:38PM Apr 12th, 2024 05:38PM Direct Line Group Financials Nonlife Insurance
lon:dlg https://www.glassdoor.com?employer_id=800420 Apr 8th, 2024 12:00AM Open Open Direct Line Group Operations Manager Rudderless Staff are passionate about buisness Leadership are grasping at straws 0.0 2.0 0.0 0.0 0.0 0.0 0.0 0.0 800420 Open I’m 0.0 [] REGULAR No No 0.0 Open Apr 11th, 2024 04:53AM Apr 11th, 2024 04:53AM Direct Line Group Financials Nonlife Insurance
lon:dlg https://www.glassdoor.com?employer_id=800420 Apr 5th, 2024 12:00AM Open Open Direct Line Group Solutions Architect London, England . flexible hybrid work from home Can not think of any 0.0 4.0 0.0 0.0 0.0 0.0 0.0 0.0 800420 Open 0.0 [] REGULAR No Yes 0.0 Open Apr 8th, 2024 01:55AM Apr 8th, 2024 01:55AM Direct Line Group Financials Nonlife Insurance
lon:dlg https://www.glassdoor.com?employer_id=800420 Apr 3rd, 2024 12:00AM Open Open Direct Line Group Travel and Medical Assistant London, England Difficult conversations with customers but great team remote work, seasonal busy periods. Lots of difficult calls with unhappy/ stressed customers 0.0 4.0 4.0 4.0 3.0 4.0 4.0 5.0 800420 Open 0.0 [] CONTRACT No No 1.0 Open Apr 8th, 2024 01:55AM Apr 8th, 2024 01:55AM Direct Line Group Financials Nonlife Insurance

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