|
lon:hstg
|
https://www.glassdoor.com?employer_id=230322
|
May 3rd, 2024 12:00AM
|
Open
|
Open
|
Hastings Direct
|
Renewals Specialist
|
Centurion
|
|
At ur own risk
|
|
money
nothing
nothing
clinic
fun
|
poor management
workings hours
unrealistic expectations
rude managers
nothing but a number policy
|
|
|
|
|
|
|
0.0
|
1.0
|
1.0
|
1.0
|
3.0
|
1.0
|
1.0
|
1.0
|
230322
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
4.0
|
Open
|
|
|
May 5th, 2024 09:10AM
|
May 5th, 2024 09:10AM
|
Hastings
|
Financials
|
Nonlife Insurance
|
|
lon:hstg
|
https://www.glassdoor.com?employer_id=230322
|
Apr 29th, 2024 12:00AM
|
Open
|
Open
|
Hastings Direct
|
Supplier Relationship Executive
|
Tamworth, England
|
|
Good company but poor progression
|
|
Decent benefits scheme, fair salary, good working culture.
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Poor internal progression opportunities as favours external.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
3.0
|
3.0
|
4.0
|
2.0
|
4.0
|
2.0
|
4.0
|
230322
|
Open
|
Focus more on cultivating internal talent.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
Open
|
|
|
May 1st, 2024 09:09PM
|
May 1st, 2024 09:09PM
|
Hastings
|
Financials
|
Nonlife Insurance
|
|
lon:hstg
|
https://www.glassdoor.com?employer_id=230322
|
Apr 22nd, 2024 12:00AM
|
Open
|
Open
|
Hastings Direct
|
Customer Care Specialist
|
Leicester, England
|
|
Good job
|
|
Work environment is colleague focused
|
Micro management sometimes hinders progress
|
|
|
|
|
|
|
0.0
|
3.0
|
1.0
|
4.0
|
4.0
|
3.0
|
3.0
|
5.0
|
230322
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
Open
|
|
|
Apr 26th, 2024 05:53AM
|
Apr 26th, 2024 05:53AM
|
Hastings
|
Financials
|
Nonlife Insurance
|
|
lon:hstg
|
https://www.glassdoor.com?employer_id=230322
|
Apr 15th, 2024 12:00AM
|
Open
|
Open
|
Hastings Direct
|
|
Wirral, England
|
|
None
|
|
Only pro was the salary
|
Everything about the job role.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
1.0
|
APPROVE
|
0.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
230322
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
Open
|
|
|
Apr 18th, 2024 04:55AM
|
Apr 18th, 2024 04:55AM
|
Hastings
|
Financials
|
Nonlife Insurance
|
|
lon:hstg
|
https://www.glassdoor.com?employer_id=230322
|
Mar 27th, 2024 12:00AM
|
Open
|
Open
|
Hastings Direct
|
Claims Handler
|
Leicester, England
|
|
Claims handler
|
|
Pretty good, work from home, can’t go wrong
|
Micro managed,low pay, 9-5 life
|
1.0
|
POSITIVE
|
-1.0
|
NEGATIVE
|
1.0
|
APPROVE
|
0.0
|
3.0
|
3.0
|
4.0
|
4.0
|
2.0
|
2.0
|
4.0
|
230322
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
Open
|
|
|
Apr 19th, 2024 08:05AM
|
Apr 19th, 2024 08:05AM
|
Hastings
|
Financials
|
Nonlife Insurance
|
|
lon:hstg
|
https://www.glassdoor.com?employer_id=230322
|
Apr 6th, 2024 12:00AM
|
Open
|
Open
|
Hastings Direct
|
Claims
|
Leicester, England
|
|
Heart in the right place - other organs misplaced.
|
|
- CEO and Board who are passionate about making a difference through 4Cs culture.
- Fantastic flexibility through hybrid working.
- Good pay vs market.
- Sustainability push is inspiring.
- Good focus on health and wellbeing.
|
- Level below board totally out of touch, 4Cs message gets lost quickly.
- Areas do not work effectively together - a lack of consistent performance management sees staff jumping to the "easy" departments.
- Change is made for changes sake without any real measure of success/failure or accountability.
- Have to be a "yes" person to progress, senior management not open to challenge.
- Middle management are being squeezed by over flexible HR policies and inflexible directors.
- Some areas of claims you can see clear nepotism.
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
1.0
|
APPROVE
|
0.0
|
2.0
|
3.0
|
3.0
|
2.0
|
3.0
|
2.0
|
4.0
|
230322
|
Open
|
Focus on the performance management of staff, target leaders effectively and hold the leadership teams below board level to account - don't just chase the shiny number that is made up and not tracked through.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
4.0
|
Open
|
|
|
Apr 9th, 2024 04:59AM
|
Apr 9th, 2024 04:59AM
|
Hastings
|
Financials
|
Nonlife Insurance
|
|
lon:hstg
|
https://www.glassdoor.com?employer_id=230322
|
Apr 4th, 2024 12:00AM
|
Open
|
Open
|
Hastings Direct
|
Customer Service Representative
|
Bexhill-on-Sea, England
|
|
awful
|
|
colleagues are amazing! and trainers are so helpful and kind.
|
the company honestly doesn’t care about you at all, i had someone tell me too k*ll myself, and other harsh things because his policy was cancelled due too a police issue, but my managers told me to brush it off and get back on the phones, i left 2 days later
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
1.0
|
APPROVE
|
0.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
230322
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
1.0
|
Open
|
|
|
Apr 8th, 2024 02:01AM
|
Apr 8th, 2024 02:01AM
|
Hastings
|
Financials
|
Nonlife Insurance
|
|
lon:hstg
|
https://www.glassdoor.com?employer_id=230322
|
Mar 31st, 2024 12:00AM
|
Open
|
Open
|
Hastings Direct
|
Renewal Sales Representative
|
Leicester, England
|
|
Chaos
|
|
Trainers were lovely and supportive.
TL is also lovely and tries to be supportive
|
Hastings are hiring huge numbers of retention staff at the moment and it's clear they're not used to hiring so many people at once because it's all been very poorly managed. Training lasted 7 weeks but was so poorly managed that staff leave training with inadequate skills to do the job and are immediately expected to hit the same targets as long standing staff members.
Unsurprisingly that hasn't happened and now they expect everyone who applied for a home working job to start coming into the office every day.
Time management in training was so awful, we spent almost no time listening to any existing agents taking calls to understand what the conversations are like and very little time taking calls with buddies.
Now out of training and expected to know everything and hit targets the role is causing me huge amounts of anxiety and half the team I joined with in training have already quit.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
0.0
|
NO_OPINION
|
0.0
|
2.0
|
2.0
|
2.0
|
3.0
|
4.0
|
2.0
|
5.0
|
230322
|
Open
|
Entirely change the training system, allow for large amounts of call listening with skilled agents and then a small amount of classroom work for learning the products. Need 100x more and better support after training. Give staff breathing room to learn.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
Open
|
|
|
Apr 2nd, 2024 06:30PM
|
Apr 2nd, 2024 06:30PM
|
Hastings
|
Financials
|
Nonlife Insurance
|
|
lon:hstg
|
https://www.glassdoor.com?employer_id=230322
|
Mar 28th, 2024 12:00AM
|
Open
|
Open
|
Hastings Direct
|
Data Scientist
|
London, England
|
|
Excellent place to learn and develop
|
|
Amazing people, great culture and development opportunities, flexible working
|
Not as competitive with pay
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
4.0
|
4.0
|
5.0
|
230322
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
Open
|
|
|
Mar 29th, 2024 08:06PM
|
Mar 29th, 2024 08:06PM
|
Hastings
|
Financials
|
Nonlife Insurance
|
|
lon:hstg
|
https://www.glassdoor.com?employer_id=230322
|
Mar 24th, 2024 12:00AM
|
Open
|
Open
|
Hastings Direct
|
Claims
|
Bexhill, England
|
|
Hastings life
|
|
I have nearly worked at Hastings for 10 years and the benefits get better and better. The company is flexible, staff are friednly and the overall benefits the company provides is fantastic- it is a great place to work and a nice working culture.
|
Not yet experienced any cons.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
4.0
|
5.0
|
5.0
|
5.0
|
5.0
|
4.0
|
5.0
|
230322
|
Open
|
Depending on the role and the responsibilities pay should reflect that.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
9.0
|
Open
|
|
|
Mar 28th, 2024 09:26PM
|
Mar 28th, 2024 09:26PM
|
Hastings
|
Financials
|
Nonlife Insurance
|