|
lon:lok
|
https://www.glassdoor.com?employer_id=25739
|
Apr 17th, 2024 12:00AM
|
Open
|
Open
|
Lok'nStore
|
Customer Service
|
|
|
Great company
|
|
Monthly bonus
Flexible
Friendly
Great training programs
|
Weekend work
Lone working
No progression unless willing to relocate
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
4.0
|
4.0
|
5.0
|
3.0
|
5.0
|
4.0
|
5.0
|
25739
|
Open
|
|
0.0
|
[]
|
PART_TIME
|
No
|
No
|
|
2.0
|
Open
|
|
|
Apr 21st, 2024 06:50AM
|
Apr 21st, 2024 06:50AM
|
Lok'nStore Self-Storage
|
|
|
|
lon:lok
|
https://www.glassdoor.com?employer_id=25739
|
Apr 17th, 2024 12:00AM
|
Open
|
Open
|
Lok'nStore
|
Sales Assistant
|
London, England
|
|
dddd
|
|
Good Company good Bonus Very good work life
|
Progression is not brilliant here and
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
0.0
|
5.0
|
5.0
|
5.0
|
3.0
|
5.0
|
4.0
|
4.0
|
25739
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
6.0
|
Open
|
|
|
Apr 21st, 2024 06:50AM
|
Apr 21st, 2024 06:50AM
|
Lok'nStore Self-Storage
|
|
|
|
lon:lok
|
https://www.glassdoor.com?employer_id=25739
|
Apr 7th, 2024 12:00AM
|
Open
|
Open
|
Lok'nStore
|
Customer Service Associate
|
|
|
Somewhat decent
|
|
Pay is good sometimes, hours are flexable
|
Head office can be very stressy
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
0.0
|
4.0
|
4.0
|
3.0
|
3.0
|
4.0
|
3.0
|
3.0
|
25739
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
Open
|
|
|
Apr 9th, 2024 05:04AM
|
Apr 9th, 2024 05:04AM
|
Lok'nStore Self-Storage
|
|
|
|
lon:lok
|
https://www.glassdoor.com?employer_id=25739
|
Feb 6th, 2024 12:00AM
|
Open
|
Open
|
Lok'nStore
|
Customer Service Representative
|
|
|
Great team, bad management
|
|
Bonus was great, team was small and friendly
|
Limited management support, too quick to cast judgement
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
0.0
|
NO_OPINION
|
0.0
|
3.0
|
5.0
|
4.0
|
3.0
|
5.0
|
2.0
|
5.0
|
25739
|
Open
|
Be more mindful of staff
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
Open
|
|
|
Feb 8th, 2024 07:10AM
|
Feb 8th, 2024 07:10AM
|
Lok'nStore Self-Storage
|
|
|
|
lon:lok
|
https://www.glassdoor.com?employer_id=25739
|
Jul 7th, 2023 12:00AM
|
Open
|
Open
|
Lok'nStore
|
Centre Manager
|
Sunbury, England
|
|
Best company I’ve worked for
|
|
Progression Bonus scheme Looking after staff
|
None that I can really think of
|
|
|
|
|
|
|
0.0
|
5.0
|
4.0
|
5.0
|
5.0
|
4.0
|
5.0
|
5.0
|
25739
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
6.0
|
Open
|
|
|
Jul 8th, 2023 12:21PM
|
Jul 8th, 2023 12:21PM
|
Lok'nStore Self-Storage
|
|
|
|
lon:lok
|
https://www.glassdoor.com?employer_id=25739
|
Aug 18th, 2022 12:00AM
|
Open
|
Open
|
Lok'nStore
|
|
|
|
Ok
|
|
Really good uncapped bonus scheme
|
You're just a number to head office
|
-1.0
|
NEGATIVE
|
|
|
|
|
0.0
|
4.0
|
1.0
|
1.0
|
2.0
|
3.0
|
1.0
|
1.0
|
25739
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
9.0
|
Open
|
|
|
Aug 19th, 2022 06:41PM
|
Aug 19th, 2022 06:41PM
|
Lok'nStore Self-Storage
|
|
|
|
lon:lok
|
https://www.glassdoor.com?employer_id=25739
|
Jun 4th, 2022 12:00AM
|
Open
|
Open
|
Lok'nStore
|
Customer Service Advisor
|
Croydon, England
|
|
No bells or whistles
|
|
The bonus can be good.
Customers are friendly
Lovely people in team
|
The basic pay is OK but the company rely on the bonus. They are forever pushing sales and reminding you about your bonus. If you have a month where the bonus is bad you really notice it as the basic pay isn't great. It's 60p over min wage.
There are no other perks so you get the basic holiday entitlement and a bog standard pension. They should be providing some sort of mental health support ,as most companies do but they don't. You get staff discount on a unit for 6 months and can't even extend that to family. For a hugely successful and young company they really need to put more into their staff as they're seriously behind other companies.
The manager of the store has no authority and can't even authorise staff holiday yet they are paid a lot more than a customer service advisor and get 35% of the monthly bonus.
If you go off sick there is no cover so it makes you stress about your team having to cover your shifts.
The buildings are cheaply made so there are always leaks but they never get them repaired instead they build more and more properties.
Staff welfare is non existent.
They don't support disabled staff and basically you have to fight for your rights including a legal hse desk assessment.
|
-1.0
|
NEGATIVE
|
1.0
|
POSITIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
2.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
25739
|
Open
|
Stop thinking the bonus is the be all and end all. Think about private health care, mental health support, holiday purchase scheme, refer a friend scheme etc etc.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
4.0
|
Open
|
|
|
Jun 5th, 2022 02:15PM
|
Jun 5th, 2022 02:15PM
|
Lok'nStore Self-Storage
|
|
|
|
lon:lok
|
https://www.glassdoor.com?employer_id=25739
|
Aug 20th, 2021 12:00AM
|
Open
|
Open
|
Lok'nStore
|
Customer Service Assistant
|
|
|
Like a Family
|
|
You can progress your career at any stage you wish as there is no pressure to have to until your ready
|
Extended hours
No biscuits to go with your tea or coffee
Not enough centre but they are building
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
25739
|
Open
|
Keep building centres and maybe bring the goalposts down slightly
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
4.0
|
|
|
|
Aug 21st, 2021 04:22PM
|
Aug 21st, 2021 04:22PM
|
Lok'nStore Self-Storage
|
|
|
|
lon:lok
|
https://www.glassdoor.com?employer_id=25739
|
May 30th, 2021 12:00AM
|
Open
|
Open
|
Lok'nStore
|
Customer Service Assistant
|
|
|
Pretty good
|
|
Interesting work
Bonus can be excellent
Lovely people
Uniform
Able to purchase shares
|
Basic wage not great so if a bad month for bonus then paying bills can be a stretch.
IT system is dire and needs money invested into it.
Many of the procedures are very dated and probably haven't been changed since the company started.
No HR department.
Lone working especially on a Thursday which is late night.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
0.0
|
NO_OPINION
|
0.0
|
4.0
|
5.0
|
3.0
|
3.0
|
3.0
|
4.0
|
3.0
|
25739
|
Open
|
It's great the company is expanding and building new centres but you need to invest in the buildings you already have, the staff you already have, the systems you already have.
Head office needs to expand and staff there to be doing more so as to take the pressure off of staff in the centres. Centre staff do the accounts, maintenance, H&S, have to roll out the bubble wrap/ card/ tissue paper into the correct sizes to sell, do all the cleaning, stock ordering and more and yet staff at head office seem to be doing less. Maybe when the company was small this system worked but now it really needs overhauling.
It's wonderful the company has had one of the best years on record and saying thanks is appreciated but it doesn't pay the bills. How about giving staff a much deserved and needed pay rise otherwise each email we read about how well the company is doing is a kick in the teeth.
|
0.0
|
[]
|
PART_TIME
|
No
|
Yes
|
|
2.0
|
|
|
|
May 30th, 2021 04:20PM
|
Jul 1st, 2021 10:13AM
|
Lok'nStore Self-Storage
|
|
|
|
lon:lok
|
https://www.glassdoor.com?employer_id=25739
|
May 28th, 2021 12:00AM
|
Open
|
Open
|
Lok'nStore
|
Sales Representative
|
|
|
Excellent company
|
|
Looks after staff
Good bonus scheme
Friendly people
|
I don’t have any cons for this company
|
|
|
|
|
|
|
0.0
|
5.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
25739
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
May 30th, 2021 04:20PM
|
Jul 1st, 2021 10:13AM
|
Lok'nStore Self-Storage
|
|
|