|
lon:mtro
|
https://www.glassdoor.com?employer_id=1098641
|
Apr 23rd, 2024 12:00AM
|
Open
|
Open
|
Metro Bank PLC
|
Customer Service Representative
|
Borehamwood, England
|
|
Don’t bother!
|
|
Can’t
think
of
any. None
|
Over promising
Under
No parking
Low pay
Bad technology
No system
|
-1.0
|
NEGATIVE
|
|
|
|
|
0.0
|
1.0
|
1.0
|
3.0
|
1.0
|
1.0
|
1.0
|
5.0
|
1098641
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
1.0
|
Open
|
|
|
Apr 26th, 2024 06:02AM
|
Apr 26th, 2024 06:02AM
|
Metro Bank (UK)
|
|
|
|
lon:mtro
|
https://www.glassdoor.com?employer_id=1098641
|
Apr 22nd, 2024 12:00AM
|
Open
|
Open
|
Metro Bank PLC
|
Business Support Specialist
|
Londonderry County Borough, Northern Ireland
|
|
Business
|
|
There is adequate Training provided
|
The role is is not very monotonous
|
|
|
|
|
|
|
0.0
|
3.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
1098641
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
Open
|
|
|
Apr 26th, 2024 06:02AM
|
Apr 26th, 2024 06:02AM
|
Metro Bank (UK)
|
|
|
|
lon:mtro
|
https://www.glassdoor.com?employer_id=1098641
|
Apr 21st, 2024 12:00AM
|
Open
|
Open
|
Metro Bank PLC
|
Software Engineer
|
London, England
|
|
Good company
|
|
Good salary, good pension, good benefits
|
None that I can think of.
|
|
|
|
|
|
|
0.0
|
4.0
|
3.0
|
4.0
|
3.0
|
4.0
|
3.0
|
4.0
|
1098641
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
Open
|
|
|
Apr 26th, 2024 06:02AM
|
Apr 26th, 2024 06:02AM
|
Metro Bank (UK)
|
|
|
|
lon:mtro
|
https://www.glassdoor.com?employer_id=1098641
|
Apr 18th, 2024 12:00AM
|
Open
|
Open
|
Metro Bank PLC
|
Customer Service Representative (CSR)
|
London, England
|
|
Great place to work
|
|
-Good work-life balance
-Nice environment
-Good team/management
|
So far there aren't any.
|
|
|
|
|
|
|
0.0
|
5.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
1098641
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
Open
|
|
|
Apr 26th, 2024 06:02AM
|
Apr 26th, 2024 06:02AM
|
Metro Bank (UK)
|
|
|
|
lon:mtro
|
https://www.glassdoor.com?employer_id=1098641
|
Apr 15th, 2024 12:00AM
|
Open
|
Open
|
Metro Bank PLC
|
Operational Risk Manager
|
London, England
|
|
Changing times
|
|
OK culture but this is changing
|
Financial and organizational instability is making work challenging for everyone
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
1.0
|
APPROVE
|
0.0
|
3.0
|
4.0
|
2.0
|
3.0
|
4.0
|
2.0
|
5.0
|
1098641
|
Open
|
Share the strategy
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
6.0
|
Open
|
|
|
Apr 18th, 2024 05:04AM
|
Apr 18th, 2024 05:04AM
|
Metro Bank (UK)
|
|
|
|
lon:mtro
|
https://www.glassdoor.com?employer_id=1098641
|
Apr 13th, 2024 12:00AM
|
Open
|
Open
|
Metro Bank PLC
|
Engineer
|
London, England
|
|
Toxic. Opaque. Killing their employees.
|
|
Colleagues are lovely.
You can move around and do different things
|
Highly toxic work environment. The redundancy process was handled appallingly, and again right before Christmas. Leadership are silent and no direction currently exists. People are being worked into the ground, receiving a blanket 3% pay rise and again appalling bonus. People are resigning weekly There are currently so many negatives. It’s a huge shame because although metro has always been a bit toxic there was lots of fun and upsides.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
1.0
|
2.0
|
1.0
|
3.0
|
3.0
|
2.0
|
3.0
|
4.0
|
1098641
|
Open
|
-They need to turn this around quickly because there is zero confidence in the leadership or company as whole; employee morale and mental health are declining greatly
-Stop working everyone into the ground. It comes about because you do not have working practices in hood order. It’s chaotic with so much waste around time, money and resource.
- Hire better people to lead in management roles. We need serious experience on board
- The bonus was an insult. Do better.
Could write more but do not have the energy.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
4.0
|
Open
|
|
|
Apr 18th, 2024 05:04AM
|
Apr 18th, 2024 05:04AM
|
Metro Bank (UK)
|
|
|
|
lon:mtro
|
https://www.glassdoor.com?employer_id=1098641
|
Apr 12th, 2024 12:00AM
|
Open
|
Open
|
Metro Bank PLC
|
Assistant Store Manager
|
Newbury, England
|
|
Great place to work, poor Exco Team
|
|
Great place to work at store levels, wonderful people and amazing oppotunities to grow and develop within a team
|
Decisions made by the ExCo team are at times poor at best, they change their mind weekly about what is important leading to confusion in stores. They should design a plan and stick to it
|
1.0
|
POSITIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
5.0
|
5.0
|
2.0
|
5.0
|
4.0
|
2.0
|
5.0
|
1098641
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
4.0
|
Open
|
|
|
Apr 18th, 2024 05:04AM
|
Apr 18th, 2024 05:04AM
|
Metro Bank (UK)
|
|
|
|
lon:mtro
|
https://www.glassdoor.com?employer_id=1098641
|
Apr 12th, 2024 12:00AM
|
Open
|
Open
|
Metro Bank PLC
|
Service Transition Manager
|
Holborn, England
|
|
Good pay with a great work life balance
|
|
1) Great Colleagues
2) You would feel inclusive
3) Good work-life balance
|
1) Uncertain atmosphere
2) Could do with a bit more people on ground
|
1.0
|
POSITIVE
|
|
|
1.0
|
APPROVE
|
0.0
|
4.0
|
5.0
|
5.0
|
4.0
|
5.0
|
4.0
|
5.0
|
1098641
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
Open
|
|
|
Apr 18th, 2024 05:04AM
|
Apr 18th, 2024 05:04AM
|
Metro Bank (UK)
|
|
|
|
lon:mtro
|
https://www.glassdoor.com?employer_id=1098641
|
Apr 11th, 2024 12:00AM
|
Open
|
Open
|
Metro Bank PLC
|
Customer Service Representative (CSR)
|
|
|
Business Needs over Employee support
|
|
- Pays fair for the most part
- Workable hours
- If youre a high performer then everyone knows your name
|
- The moment you struggle, or admit to feeling challenged, they will do everything they can to drive you out (trial and error doesnt exist. If the first thing they try doesnt work, "we've done all we can")
- Nowhere to progress to if you dont want to pursue management
- No processes in place to support colleagues with disabilities. (Not a safe space for anyone with anyone with a neurodivergent condition, not even a true process in place to support them).
- If you dont adapt, you drown. Its as simple as that. Theyre willing to support until its slightly inconvenient for them, and then you best pray youre not targetted to be "managed out" as they put it.
- Eventually the pay doesnt feel worth the mental toll.
- "Culture" is very toxic in some regard
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
0.0
|
1.0
|
2.0
|
1.0
|
2.0
|
3.0
|
1.0
|
1.0
|
1098641
|
Open
|
Develop real strategy to support your colleagues. If you want growth? Invest in the team that will bring you it. If you take care of the colleagues, they will take care of the customers. And not just when theyre doing a great job, stop playing favourites. Help the ones who clearly need it. Really work with them and want to do it. "Nuture" them as you put it and be consistent. Its all good and well to say "this process is in place to support x" when you never truly stick to it, and are constantly looking for something new to pick them up on. If you tell me "this is something we have in place to support you" I expect it at all times, not just when its convenient for the day. Be. Consistent. (And hire managers that wont be arguing with each other constantly, and biting each others backs. Its exhausting)
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
4.0
|
Open
|
|
|
Apr 16th, 2024 07:34AM
|
Apr 16th, 2024 07:34AM
|
Metro Bank (UK)
|
|
|
|
lon:mtro
|
https://www.glassdoor.com?employer_id=1098641
|
Apr 10th, 2024 12:00AM
|
Open
|
Open
|
Metro Bank PLC
|
Representante de Atención al Cliente
|
|
|
Good
|
|
It is very nice at all
|
I do not like the employee
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
1.0
|
4.0
|
3.0
|
3.0
|
3.0
|
3.0
|
0.0
|
1098641
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
Open
|
|
|
Apr 11th, 2024 08:41PM
|
Apr 11th, 2024 08:41PM
|
Metro Bank (UK)
|
|
|