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nasdaq:bnft
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https://www.indeed.com/cmp/benefitfocus.com/reviews
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Feb 21st, 2024 09:27PM
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Open
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Open
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Open
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Benefitfocus.com
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Human Resources Manager
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Charleston, SC
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Great intention poor outcomes
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Leaders have great intentions, but achieving positive outcomes for people development not so much. No raise for 3 years, none - while others are tapped for on the spot bonus and even others get retention bonus or even hiring bonus - absolutely ridiculous
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0.0
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0.0
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3.0
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0.0
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0.0
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0.0
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0.0
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0.0
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Feb 21st, 2024 11:07PM
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Feb 21st, 2024 11:07PM
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Benefitfocus
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Technology
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Software & Computer Services
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nasdaq:bnft
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https://www.indeed.com/cmp/benefitfocus.com/reviews
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Jan 9th, 2024 02:42PM
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Open
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Open
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Open
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Benefitfocus.com
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Legal Manager
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Charleston, SC
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Great People
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Potentially a great company but they sabotage themselves. If they could only establish a solid company foundation and understand the importance of valuing employees.
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0.0
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0.0
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3.0
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0.0
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0.0
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0.0
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0.0
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0.0
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Jan 9th, 2024 11:07PM
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Jan 9th, 2024 11:07PM
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Benefitfocus
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Technology
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Software & Computer Services
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|
nasdaq:bnft
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https://www.indeed.com/cmp/benefitfocus.com/reviews
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Jan 18th, 2023 12:35AM
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Open
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Open
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Open
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Benefitfocus.com
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Benefits Administrator
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Charleston, NB
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High-paced call queue
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The position seemed easy to get, with a variety of types of employees, age range, etc. Their training was 3 weeks, but they did not give adequate training for Medicare (2 days should have been a week). There is some support once you’re taking calls but not enough or fast enough. Adherence required during intense call volume is not fair, and scheduled potty breaks are difficult to abide by. It is an intense situation during Open Enrollment and the pay is almost half what it should be for the volume, requirements, and sensitive info we handle. If you’re excellent at customer service, used to high call volume, and don’t have a large budget at home, you will enjoy this job
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0.0
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0.0
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4.0
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2.0
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4.0
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1.0
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1.0
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3.0
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Jan 2nd, 2024 11:07PM
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Jan 2nd, 2024 11:07PM
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Benefitfocus
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Technology
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Software & Computer Services
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nasdaq:bnft
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https://www.indeed.com/cmp/benefitfocus.com/reviews
|
Dec 12th, 2023 06:30PM
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Open
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Open
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Open
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Benefitfocus.com
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Customer Service Representative
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Charleston, SC
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Good cowokers, overall structure could use work
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The place did have great company culture and the day to day work was not bad at all. There were constant re-orgs and the communication across ladder levels was not always clear
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0.0
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0.0
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3.0
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0.0
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0.0
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0.0
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0.0
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0.0
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Dec 12th, 2023 11:07PM
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Dec 12th, 2023 11:07PM
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Benefitfocus
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Technology
|
Software & Computer Services
|
|
nasdaq:bnft
|
https://www.indeed.com/cmp/benefitfocus.com/reviews
|
Nov 6th, 2023 11:16PM
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Open
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Open
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Open
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Benefitfocus.com
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Data Analyst
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Remote
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Soul Sucker
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Cons:
Work is monotone, long term employees lack any life energy, disorganization, lackluster benefits, and below average pay.
Pro:
There was lady in particular that I really enjoyed working with and respected. She was a test manager, who I hope is doing well since leaving the company.
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0.0
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0.0
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2.0
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0.0
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0.0
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0.0
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0.0
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0.0
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Nov 8th, 2023 11:07PM
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Nov 8th, 2023 11:07PM
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Benefitfocus
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Technology
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Software & Computer Services
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|
nasdaq:bnft
|
https://www.indeed.com/cmp/benefitfocus.com/reviews
|
Sep 8th, 2023 07:03PM
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Open
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Open
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Open
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Benefitfocus.com
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Benefits Administrator
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Detroit, MI
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Lots of Opportunity Easy to Be Stuck in a Role if You're Good at It
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My only complaint is that I took an entry level role that I was overqualified for in order to have work. I do the work well and now I feel stuck in the position with no opportunity to grow to other roles or responsibilities. Now that the job market is plentiful I am focused on leaving for hire pay and more exciting work in my field.
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Work from home remote envirornment
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little room for growth
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0.0
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0.0
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4.0
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2.0
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4.0
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2.0
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1.0
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3.0
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Sep 10th, 2023 12:07AM
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Sep 10th, 2023 12:07AM
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Benefitfocus
|
Technology
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Software & Computer Services
|
|
nasdaq:bnft
|
https://www.indeed.com/cmp/benefitfocus.com/reviews
|
Aug 17th, 2023 01:57PM
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Open
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Open
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Open
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Benefitfocus.com
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Customer Success Manager
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Greenville, SC
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Good Benefits and Remote Work
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Benefitfocus provides good benefits and being able to work remotely is awesome. The company could do a whole lot better in retaining talent and paying their employees what their worth instead of being reactive to them leaving.
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0.0
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0.0
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4.0
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0.0
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0.0
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0.0
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0.0
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0.0
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Aug 19th, 2023 12:07AM
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Aug 19th, 2023 12:07AM
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Benefitfocus
|
Technology
|
Software & Computer Services
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|
nasdaq:bnft
|
https://www.indeed.com/cmp/benefitfocus.com/reviews
|
Aug 14th, 2023 03:15PM
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Open
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Open
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Open
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Benefitfocus.com
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Customer Success Manager
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Remote
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Little to no training
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This could be a much more positive work experience, if there was more work, life, balance, and training in advance for the position. Outdated policies and procedures.
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|
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0.0
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0.0
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2.0
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0.0
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0.0
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0.0
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0.0
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0.0
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Aug 16th, 2023 12:07AM
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Aug 16th, 2023 12:07AM
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Benefitfocus
|
Technology
|
Software & Computer Services
|
|
nasdaq:bnft
|
https://www.indeed.com/cmp/benefitfocus.com/reviews
|
Jul 27th, 2023 04:45AM
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Open
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Open
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Open
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Benefitfocus.com
|
Senior Software Engineer
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Charleston, SC
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It was a decent place to work with below average pay till I found a new and better position with another company.
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What is the best part of working at the company?
There wasn’t much… it was a very frustrating job as far as being on the IT software admin side. They definitely weren’t interested in your opinions or anything even as a senior.
What is the most stressful part about working at the company?
Nobody listens. It’s supposed to be a software technology company, but the technology they used was outdated and they did not want to spend money upgrading it even though they knew it needed to be upgraded.
What is the work environment and culture like at the company?
Culture was cool and environment was ok. They give off a we are a cool, hip and tech company, but the amount of money that was spent on events and productions, definitely shows that their priorities were in showcasing, which isn’t all bad, but if you can’t back up your tech bc you spent too much on the events. Doesn’t make sense
What is a typical day like for you at the company?
Lol argue to get better software and hardware within the company to help the internal customers communicate and collaborate better. It would fall on deaf ears.
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|
|
0.0
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0.0
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2.0
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0.0
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0.0
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0.0
|
0.0
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0.0
|
Aug 3rd, 2023 12:08AM
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Aug 3rd, 2023 12:08AM
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Benefitfocus
|
Technology
|
Software & Computer Services
|
|
nasdaq:bnft
|
https://www.indeed.com/cmp/benefitfocus.com/reviews
|
Jul 19th, 2023 06:02PM
|
Open
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Open
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Open
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Benefitfocus.com
|
Benefits Administrator
|
Greenville, SC
|
|
Great place to work
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I was not told it would be a temp position so I was definitely shocked when I got a call that I would no longer be working there. Very large workload. Management ok. just an average place to work.
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|
|
0.0
|
0.0
|
4.0
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0.0
|
0.0
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0.0
|
0.0
|
0.0
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Jul 21st, 2023 12:08AM
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Jul 21st, 2023 12:08AM
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Benefitfocus
|
Technology
|
Software & Computer Services
|