|
nasdaq:cacc
|
creditacceptance.wd5.myworkdayjobs.com
|
creditacceptance.wd5.myworkdayjobs.com
|
Feb 17th, 2023 12:00AM
|
Bilingual Spanish Collector - Michigan
|
Open
|
Credit Acceptance Corporation
|
|
MI - Field
|
|
|
USA
|
Jan 18th, 2023 12:00AM
|
|
<p><span>Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.</span></p><p></p><p>Our Collections team works with our consumers to promote great service and encourage them to bring their accounts current through inbound and outbound calls. Collections is a great place to start or grow your career and here are just a few of the reasons why:</p><ul><li>Compensation structure designed to pay above market which includes a competitive hourly rate plus uncapped monthly bonus potential.</li><li>Paid Time Off, Holiday pay, quarterly profit sharing, and benefits that begin on your first day!</li><li>Flexible scheduling that allows you to pick your own hours on your assigned flex days.</li><li>98% of our Collections leadership team was promoted from within and we have had many other Collectors use the skills they gained to transition to other roles within the company.</li><li>Training on your first day and beyond! Foundational training during your first 3 weeks plus continuous learning through one on one coaching, online courses, and even leadership development.</li><li>A listening culture that gives every team member a voice. Our leadership team has an open door policy and you have the opportunity to share your ideas and feedback through multiple channels including CEO and Department Town Halls, round tables, and many others!</li><li>Great Place to Work culture that includes a relaxed work environment, allocated hours for having fun, and recognition programs for new hires, top performers, birthdays, milestone anniversaries, shout outs, awards, and ongoing contests!</li><li>Work perks including discounts for physical fitness, restaurants, travel, technology, shopping, and much more!</li><li>An opportunity to participate in company initiatives outside of your work including Social, Community Service, and Diversity & Inclusion committees.</li></ul><p></p><p><b>About this Position:</b></p><ul><li>NOTE: This position will work from home. At a future date, occasional planned travel to an office location may be required or, if local to one of our offices, an office work location may be assigned.</li><li>Consistently, efficiently, and lawfully contact consumers who are behind on their auto loan payments</li><li>Professionally and respectfully persuade consumers to pay in an effort to bring and keep their account current</li><li>Ensure the information we depend on to contact and collect from these consumers is accurately maintained</li><li>Support additional consumer service requests</li></ul><p></p><p><b>Outcomes & Activities:</b></p><ul><li>Handle Phone Calls: You will spend a vast majority of your time signed on to our dialer to handle consumer phone calls</li><li>Collect Money: You will use our call model to handle each call in a manner that persuades consumers to pay</li><li>Provide Support: You will support consumer requests, including processing one-time and recurring phone payments</li><li>Update Contact Information: While speaking with consumers you will work to identify additional contact information</li><li>Receive and Act Upon Feedback: You will need to be open to ongoing feedback aimed at improving performance</li></ul><p></p><p><b>Knowledge & Skills:</b></p><ul><li>Assertive, personable and persuasive with our consumers</li><li>Comfortable negotiating, discussing sensitive financial issues, and selling solutions to consumers</li><li>Remain positive, professional, determined, calm and focused when faced with challenging situations</li><li>Overcome objections to pay and develop creative solutions to help bring consumers current</li><li>Quick thinker, with an ability to understand and interpret information promptly and effectively</li><li>Self-driven, motivated to help, and able to perform with minimal supervision in a team environment</li><li>Receptive to ongoing feedback aimed at improving the performance of you and your team</li><li>Ability to speak clearly, professionally and articulately on the telephone</li><li>Ability to talk and type at the same time (talking with consumers while documenting relevant notes)</li><li>Comfortable with repetitive tasks, sit and talk on the phone with a headset for the vast majority of the day</li><li>Ability to manage a flexible work schedule</li><li>Ability to operate office equipment (copy machines, fax, telephone, keyboard)</li><li>Ability to document account notes clearly and efficiently</li><li>Ability to work independently and in a team environment</li></ul><p></p><p><b>Requirements:</b></p><ul><li>High School Diploma</li><li>Proficiency in spoken and written Spanish</li><li>High speed internet connection with a minimum of 15mbps download speed</li></ul><p></p><p><i>Preferred:</i></p><ul><li>Previous customer service and/or collection experience in a call center environment</li><li>Experience in the finance or automotive industry</li><li>Experience in any position where you had to demonstrate excellent persuasive skills</li></ul><p></p><p><b>Training & Schedule Requirements:</b></p><p><i>Training</i>:</p><ul><li>Monday through Friday; 8:00 am - 5:00 pm</li><li>Virtual Training will be conducted beginning 02/06/2023</li></ul><p></p><p><i>Schedule</i>:</p><ul><li>One flex day</li><li>One scheduled day shift</li><li>One scheduled late night</li><li>Saturday and Sunday scheduled shifts</li><li>Two consecutive days off during the week</li></ul><p></p><p><b>Targeted Compensation: </b><span>$18.50-$20.75/hour based on experience.</span></p><p></p><p><b>Targeted Bonus: </b><span>Uncapped monthly bonus potential based on individual performance. The estimated average bonus target for this position is around $800/month.</span></p><p></p><p><span>#CACMI</span></p><p>#zip</p><p>#LI-Remote</p><p></p><p><b><u><span>Our Company Values:</span></u></b></p><p>To be successful in this role, Team Members need to be:</p><ul><li>Positive by maintaining resiliency and focusing on solutions</li><li>Respectful by collaborating and actively listening</li><li>Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions</li><li>Direct by effectively communicating and conveying courage</li><li>Earnest by taking accountability, applying feedback and effectively planning and priority setting</li></ul><p></p><p><b>Expectations:</b></p><ul><li>Remain compliant with our policies processes and legal guidelines</li><li>All other duties as assigned</li><li>Attendance as required by department </li></ul><p></p><p><b><span>Advice</span></b><span>!</span></p><p><span>We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! </span></p><p><span> </span></p><p><b><span>P.S</span></b><span>.</span></p><p><span>We have great details around our stats, success, history and more. We’re proud of our culture and are happy to share why – let’s talk!</span></p><p></p><p><span>Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.</span></p><p></p><p>Credit Acceptance is dedicated to providing an inclusive environment for all. We are proud to be an Equal Opportunity Employer and value a culturally diverse workforce. We believe in ensuring all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</p><p></p><p><span>California Residents: Please click</span><span> </span><span><a href="https://www.creditacceptance.com/employee-job-candidate-disclosure" target="_blank"><span>here</span></a></span><span> </span><span>for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.</span></p><p></p><p><b>Play the video below to learn more about our Company culture.</b></p>
|
|
|
|
|
Feb 17th, 2023 07:47AM
|
Feb 17th, 2023 07:47AM
|
Credit Acceptance
|
Financials
|
Financial Services
|
|
nasdaq:cacc
|
creditacceptance.wd5.myworkdayjobs.com
|
creditacceptance.wd5.myworkdayjobs.com
|
Feb 17th, 2023 12:00AM
|
Market Area Manager - Jackson South, MS
|
Open
|
Credit Acceptance Corporation
|
|
MS - Field
|
|
|
USA
|
Jan 18th, 2023 12:00AM
|
|
<p><span>Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.</span></p><p></p>Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work!<p style="text-align:inherit"><br /> </p><p><b>Outside Sales- Market Area Manager | Dealer Relationships</b></p><p></p><p><b>About this Position:</b></p><ul><li>This position will work remotely in an assigned geographic territory.</li></ul><p></p><p>Credit Acceptance offers our team members in the sales department:</p><ul><li>Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market</li><li>Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance</li><li>Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more</li><li>Progressive career opportunities as demonstrated by our record of promoting internally</li><li>Flexibility to set your own schedule and manage your own territory, ideal for self-starters</li><li>A dedicated support system including structured and continued training</li><li>Work-life balance with generous PTO beginning on day 1</li></ul><p></p><p><b>Who We Are Looking For:</b></p><p>We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits:</p><ul><li>Motivation to succeed and achieve goals</li><li>Drive to continuously improve oneself and their customers</li><li>Demonstrated sales successes with an established track record of achievement and progression</li><li>Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset</li></ul><p></p><p>From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds:</p><ul><li>Account Managers</li><li>Account Executives</li><li>District Sales & Sales Managers</li><li>Field Sales & Territory Managers</li><li>Area Managers</li><li>Business Development</li><li>Business Managers</li><li>Finance & Insurance (F&I) Managers</li></ul><p></p><p><b>Responsibilities:</b></p><p>As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include:</p><ul><li>Prospecting automotive dealerships to enhance business development outcomes</li><li>Account management & client services to build a strategic and consultative relationship with customers</li><li>Running a territory with entrepreneurial drive and dedication similar to a small business owner</li></ul><p></p><p><b>Qualifications</b>:</p><ul><li>Minimum travel of 80% in the market</li><li>Proven track record of success in a competitive sales environment</li><li>Bachelor’s degree or equivalent work experience</li><li>A valid driver’s license, insurance and registration</li><li>Occasional overnight travel, less than 10%</li></ul><p></p><p><b>Preferred</b>:</p><ul><li>Knowledge or experience in auto finance or retail operations of automobile dealerships</li><li>Existing relationships with dealers in the defined territory</li></ul><p></p><p><b>Targeted Compensation: </b> $100,000 Base Salary + Uncapped Commission</p><p></p><p>#LI - Remote</p><p>INSALP</p><p>#zip</p><p></p><p><b><u><span>Our Company Values:</span></u></b></p><p>To be successful in this role, Team Members need to be:</p><ul><li>Positive by maintaining resiliency and focusing on solutions</li><li>Respectful by collaborating and actively listening</li><li>Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions</li><li>Direct by effectively communicating and conveying courage</li><li>Earnest by taking accountability, applying feedback and effectively planning and priority setting </li></ul><p></p><p><b>Expectations:</b></p><ul><li>Remain compliant with our policies processes and legal guidelines</li><li>All other duties as assigned</li><li>Attendance as required by department </li></ul><p></p><p><b><span>Advice</span></b><span>!</span></p><p><span>We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! </span></p><p><span> </span></p><p><b><span>P.S</span></b><span>.</span></p><p><span>We have great details around our stats, success, history and more. We’re proud of our culture and are happy to share why – let’s talk!</span></p><p></p><p><span>Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.</span></p><p></p><p>Credit Acceptance is dedicated to providing an inclusive environment for all. We are proud to be an Equal Opportunity Employer and value a culturally diverse workforce. We believe in ensuring all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</p><p></p><p><span>California Residents: Please click</span><span> </span><span><a href="https://www.creditacceptance.com/employee-job-candidate-disclosure" target="_blank"><span>here</span></a></span><span> </span><span>for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.</span></p><p></p><p><b>Play the video below to learn more about our Company culture.</b></p>
|
|
|
|
|
Feb 17th, 2023 07:47AM
|
Feb 17th, 2023 07:47AM
|
Credit Acceptance
|
Financials
|
Financial Services
|
|
nasdaq:cacc
|
creditacceptance.wd5.myworkdayjobs.com
|
creditacceptance.wd5.myworkdayjobs.com
|
Feb 17th, 2023 12:00AM
|
Legal Counsel, Litigation Manager
|
Open
|
Credit Acceptance Corporation
|
|
Silver Triangle Building
|
|
|
USA
|
Jan 18th, 2023 12:00AM
|
|
<p><span>Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.</span><br /><br />Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations and drive our Great Place to Work culture. Through the consistent delivery of quality services and understanding the needs of our business, we develop innovative improvements as we strive towards our company’s Big, Hairy, Audacious Goals!</p><p></p><p></p>As a member of our in-house litigation team, attorneys in this role will handle a diverse portfolio of litigation and pre-litigation disputes and take reasonable steps to make certain that the Company, its team members, dealers, and third-party service providers are complying with Company policies and procedures and applicable consumer protection laws and regulations. Attorneys will research and resolve complaints, manage outside counsel where necessary and within a reasonable budget, and help counsel the business on lessons learned.<p style="text-align:inherit"><br /> </p><p><b>Outcomes and Activities</b>:</p><ul><li>Enforce and defend Company’s interests in litigation and disputed matters. This includes:<ul><li>Managing a diverse portfolio of litigation and pre-litigation complaints (such as those submitted to the Company for investigation through governmental agencies, the Better Business Bureau, or an email portal).</li><li>Working with team members, customers, dealers, and third-party service providers to de-escalate and resolve disputes.</li><li>Retaining, overseeing, and directing the scope of all work of outside legal counsel in litigation matters (such as negotiating fee arrangements, cost-effective staffing of matters, and setting and executing a litigation strategy to achieve the best possible outcomes).</li><li>Performing substantive work related to litigation and pre-litigation disputes, such as working with experts, editing legal briefs, preparing witnesses, and negotiating settlements.</li><li>Keeping legal management team apprised of and solicit their input as appropriate on significant legal issues.</li></ul></li><li>Execute aspects of the Company’s Complaint Management Program. This includes:<ul><li>Monitoring various listening posts, including complaints, industry litigation, and news publications, to enhance the Company’s compliance with consumer financial protection laws;</li><li>Performing complaint trend analyses;</li><li>Reporting compliance, coaching, training, and policy opportunities identified;</li><li>Working with attorneys from the Corporate Legal Department to counsel the business on how to reduce risk based upon lessons learned; and</li><li>Summarizing observations for Company executives.</li></ul></li><li>Develop expertise in consumer financial protection laws.</li><li>Perform legal research as requested and document findings in a formal white paper where appropriate.</li><li>Periodic performance feedback from team members throughout the organization will be sought and will be considered when assessing your performance.</li></ul><p></p><p><b>Knowledge and Skills</b>:</p><ul><li>Be organized and capable of meeting all deadlines.</li><li>Remain positive, professional, determined, calm and focused when faced with challenging situations.</li><li>Be a quick thinker, with an ability to understand and interpret information promptly and effectively.</li><li>Convey complex information in a timely, efficient, and easily understood manner both verbally and written.</li><li>Be self-driven, motivated to help and able to perform with minimal supervision in a team environment.</li><li>Be receptive to ongoing feedback aimed at improving your performance for the purpose of helping the Company achieve its strategic goals.</li><li>Possess and express a positive and enthusiastic attitude.</li><li>Communicate clearly to all levels of the organization.</li><li>Work independently and in a team environment.</li></ul><p></p><p><b>Requirements</b>:</p><ul><li><span>Licensed as an attorney to practice law, with a minimum of 5 years as a practicing lawyer with law firm litigation experience.</span></li><li><span>Litigation experience should include engaging in all aspects of written discovery, taking and defending depositions, motion practice, as well as trial or arbitration experience, and experience working directly with clients.</span></li><li><span>Excellent professional and academic credentials.</span></li><li><span>Have excellent legal research and writing skills, including familiarity with Westlaw.</span></li></ul><p></p><p><b>Preferred:</b></p><ul><li>Experience in some of the following areas: consumer finance law, debt collection, credit reporting, the Telephone Consumer Protection Act, commercial contract litigation, and arbitration.</li><li>Experience representing clients in matters with state or federal regulators.</li></ul><p></p><p><b>Targeted Compensation: </b>$120,000.00 - $160,000.00 + an annual bonus plan</p><p></p><p><span>This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders.</span></p><p></p><p></p><p>#zip</p><p></p><p><b><u><span>Our Company Values:</span></u></b></p><p>To be successful in this role, Team Members need to be:</p><ul><li>Positive by maintaining resiliency and focusing on solutions</li><li>Respectful by collaborating and actively listening</li><li>Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions</li><li>Direct by effectively communicating and conveying courage</li><li>Earnest by taking accountability, applying feedback and effectively planning and priority setting</li></ul><p></p><p><b>Expectations:</b></p><ul><li>Remain compliant with our policies processes and legal guidelines</li><li>All other duties as assigned</li><li>Attendance as required by department </li></ul><p></p><p><b><span>Advice</span></b><span>!</span></p><p><span>We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! </span></p><p><span> </span></p><p><b><span>P.S</span></b><span>.</span></p><p><span>We have great details around our stats, success, history and more. We’re proud of our culture and are happy to share why – let’s talk!</span></p><p></p><p><span>Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.</span></p><p></p><p>Credit Acceptance is dedicated to providing an inclusive environment for all. We are proud to be an Equal Opportunity Employer and value a culturally diverse workforce. We believe in ensuring all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</p><p></p><p><span>California Residents: Please click</span><span> </span><span><a href="https://www.creditacceptance.com/employee-job-candidate-disclosure" target="_blank"><span>here</span></a></span><span> </span><span>for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.</span></p><p></p><p><b>Play the video below to learn more about our Company culture.</b></p>
|
|
|
|
|
Feb 17th, 2023 07:47AM
|
Feb 17th, 2023 07:47AM
|
Credit Acceptance
|
Financials
|
Financial Services
|
|
nasdaq:cacc
|
creditacceptance.wd5.myworkdayjobs.com
|
creditacceptance.wd5.myworkdayjobs.com
|
Feb 17th, 2023 12:00AM
|
Senior Product Manager, Marketing Technology
|
Open
|
Credit Acceptance Corporation
|
|
Silver Triangle Building
|
|
|
USA
|
Jan 18th, 2023 12:00AM
|
|
<p><span>Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.</span><br /><br />Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations and drive our Great Place to Work culture. Through the consistent delivery of quality services and understanding the needs of our business, we develop innovative improvements as we strive towards our company’s Big, Hairy, Audacious Goals!</p><p></p><p></p>Credit Acceptance is looking for an experienced Marketing Technology Product Manager to take on a key leadership role within our overall marketing transformation imperative. This person will build the strategy and lead the roadmap to transform how our Card marketers work through new marketing technology, capabilities and processes. This role requires a highly collaborative and strategic approach, comfort working in white space, and the ability to structure and sequence highly complex work, while inspiring and enrolling others in change.<p style="text-align:inherit"><br /> </p><p><span><b><span>Outcomes and Activities:</span></b></span></p><ul><li><span>This position will work from home; occasional planned travel to an </span><span>assigned Southfield, Michigan </span><span>office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member.</span></li><li><span><span>Develop and own Credit Acceptance’s martech strategy</span></span><span><span> </span></span></li><li><span><span>Collaborate with marketing teams to understand marketing capabilities required to drive highly effective / high performance marketing</span></span><span><span> </span></span></li><li><span><span>Collaborate with product and engineering teams to develop marketing technology strategy for B2B and B2C marketing capabilities </span></span><span><span> </span></span></li><li><span><span>Develop marketing use cases that represent the underlying capability needed; Work with product and marketing to build investment business cases for these new capabilities to enable prioritization and impact measurement</span></span><span><span> </span></span></li><li><span><span>Build and execute a high quality strategic marketing capability roadmap that achieve tangible quantitative and qualitative outcomes for our marketing users</span></span><span><span> </span></span></li><li><span><span>Partner with product, engineering and development teams to launch highly efficient and scalable marketing capabilities</span></span><span><span> </span></span></li><li><span><span>Builds and operates with an external orientation to bring marketing capability best practices to Credit Acceptance; Conducts market research, marketer / user interviews, and data analysis to obtain information that can be used to improve the marketing ecosystem</span></span><span><span> </span></span></li><li><span><span>Defines and ensure the success criteria are met for all product opportunities</span></span><span><span> </span></span></li><li><span><span>Establishes operational methods and procedures for tracking product quality, completeness, redundancy, and improvement</span></span><span><span> </span></span></li><li><span><span>Supports negotiation of contracts with vendors and serve as point of contact for vendor relationship</span></span><span><span> </span></span></li><li><span><span>Understand and define the intersection of marketing operations & marketing technology so that new marketing capabilities can be implemented / can transform how marketers work</span></span><span><span> </span></span></li><li><span><span>Evangelize the spirit of transformation across the organization so that it’s a part of every marketer’s job, and permeates everything that we do</span></span><span><span> </span></span></li><li><span><span>Establish a network of help and strong relationships across partners (business, creative, analytics, business intelligence, operations, etc.) to drive priority changes</span></span><span><span> </span></span></li></ul><p><span><b><span> </span></b></span></p><p><b><span>Competencies: </span></b><span>The following items detail how you will be successful in this role.</span></p><ul><li><b><span>Customer-Centric: </span></b><span>Fully understands and embraces the customer perspective and stays focused on desired outcomes to achieve product-market fit. Displays empathy and approaches problems from a customer's mindset before considering technical solutions. Deeply experienced in human centered design, design thinking and jobs to be done. Clearly defines customer benefits to accelerate decision making, understands how changes to the customer experience impacts backend processes and technologies and develops clear roadmaps that create pathways to action.</span></li><li><b><span>Business-Focused:</span></b><span> Integrates business analytics and operational excellence in every aspect of design and development. Analyzes data thru the lens of the customer and needs of the business and understands inputs, outputs and root causes. Utilizes a hypothesis-based experimentation mindset, iterates and tests hypotheses regularly and champions high impact outcomes.</span></li><li><b><span>Technology-</span></b><b><span>Driven: </span></b><span>Leverages the best modern technologies to imagine, build and deliver revolutionary results. Collaborates effectively with technical and design teams to deliver amazing products to market efficiently with quality. Deeply understands end-to-end platforms and how changes impact the enterprise, applications and the overall technical ecosystem.</span></li><li><b><span>Transformational Leader:</span></b><span> Communicates, partners and influences across teams to deliver winning product experiences and outcomes. Serves as the visionary to set vision and direction across teams. Creates deep partnerships and trust through transparency and inspires partners to collaborate and win together. Embraces change and guides others in managing the impact of change.</span></li></ul><p><span></span></p><p><span><b><span>Requirements:</span></b></span><span><span> </span></span></p><ul><li><span><span>Bachelor’s degree in engineering, business, or equivalent</span></span><span><span> </span></span></li><li><span><span>7+ years hands-on marketing technology product management experience in a medium to large organization where the marketing team exceeds 30 people</span></span></li><li><span><span>3+ years of leading teams</span></span><span><span> </span></span></li><li><span>Experience with Marketing Analytics, specifically Adobe Analytics</span></li></ul><p><span><b><span> </span></b></span></p><p><span><b><span>Preferred Experience:</span></b></span><span><span> </span></span></p><ul><li><span><span>Masters degree in Marketing, Business or Engineering</span></span><span><span> </span></span></li><li><span><span>3+ years experience in digital marketing channels, identity resolution (Neustar, LiveRamp), marketing analytics (GA4, Adobe), cloud based marketing automation (Adobe, SFMC, Iterable, Oracle), audience segmentation, CRM / CDP, content creation and management (Wordpress, Aprimo, Adobe, Sitecore), and advanced Marketing Technologies (journey management, DMP, attribution modeling, multiarm bandit testing, next best action modeling, first / third party data)</span></span><span><span> </span></span></li><li><span><span>3+ years experience in an agile operating model </span></span><span><span> </span></span></li><li><span><span>3+ years of change management experience, including strategy and training/adoption</span></span><span><span> </span></span></li><li><span><span>3+ years of marketing experience in financial services or other highly regulated industries</span></span><span><span> </span></span></li><li><span><span>Thrives on the opportunity to lead and build in white space, collaborate and drive for results</span></span><span><span> </span></span></li><li><span><span>Has the fungibility to flex across being a product manager, marketer / practitioner, transformation thought leader and operational leader of other disciplines</span></span><span><span> </span></span></li><li><span><span>Is able to create and operate in a systems level view of marketing</span></span><span><span> </span></span></li><li><span><span>Understands current martech capabilities in the marketplace and is able to connect our martech capabilities to marketing possibilities across targeting, creative, and experience</span></span><span><span> </span></span></li><li><span><span>Is a highly effective communicator and skilled relationship-builder who can influence internal decision makers with formal recommendations and informal networking</span></span><span><span> </span></span></li><li><span><span>Is confident with interpreting analysis and can structure analytical requests</span></span><span><span> </span></span></li><li><span><span>Is able to combine analytics and qualitative data to form a strategy</span></span><span><span> </span></span></li><li><span><span>Is able to break a strategy down into an actionable plan that accelerates momentum and speed to market</span></span><span><span> </span></span></li><li><span><span>Can manage the details of their own and a cross-functional team’s multiple projects, deadlines and changing priorities, while maintaining excellent and accurate work</span></span><span><span> </span></span></li></ul><p></p><p><span><span><b>Targeted Compensation:</b> $153,000 - $178,500 base salary + an annual bonus plan</span></span></p><p></p><p>This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b/ H-4 or F-1 OPT visa holders.</p><p></p><p>INDCSMLP</p><p>#zip</p><p>#LI-Remote</p><p></p><p><b><u><span>Our Company Values:</span></u></b></p><p>To be successful in this role, Team Members need to be:</p><ul><li>Positive by maintaining resiliency and focusing on solutions</li><li>Respectful by collaborating and actively listening</li><li>Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions</li><li>Direct by effectively communicating and conveying courage</li><li>Earnest by taking accountability, applying feedback and effectively planning and priority setting</li></ul><p></p><p><b>Expectations:</b></p><ul><li>Remain compliant with our policies processes and legal guidelines</li><li>All other duties as assigned</li><li>Attendance as required by department </li></ul><p></p><p><b><span>Advice</span></b><span>!</span></p><p><span>We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! </span></p><p><span> </span></p><p><b><span>P.S</span></b><span>.</span></p><p><span>We have great details around our stats, success, history and more. We’re proud of our culture and are happy to share why – let’s talk!</span></p><p></p><p><span>Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.</span></p><p></p><p>Credit Acceptance is dedicated to providing an inclusive environment for all. We are proud to be an Equal Opportunity Employer and value a culturally diverse workforce. We believe in ensuring all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</p><p></p><p><span>California Residents: Please click</span><span> </span><span><a href="https://www.creditacceptance.com/employee-job-candidate-disclosure" target="_blank"><span>here</span></a></span><span> </span><span>for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.</span></p><p></p><p><b>Play the video below to learn more about our Company culture.</b></p>
|
|
|
|
|
Feb 17th, 2023 07:47AM
|
Feb 17th, 2023 07:47AM
|
Credit Acceptance
|
Financials
|
Financial Services
|
|
nasdaq:cacc
|
creditacceptance.wd5.myworkdayjobs.com
|
creditacceptance.wd5.myworkdayjobs.com
|
Feb 17th, 2023 12:00AM
|
Regulatory Complaints Compliance Analyst
|
Open
|
Credit Acceptance Corporation
|
|
Silver Triangle Building
|
|
|
USA
|
Jan 18th, 2023 12:00AM
|
|
<p><span>Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.</span><br /><br />Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations and drive our Great Place to Work culture. Through the consistent delivery of quality services and understanding the needs of our business, we develop innovative improvements as we strive towards our company’s Big, Hairy, Audacious Goals!</p><p></p><p></p>The purpose of the Compliance Analyst, Regulatory Complaints position is to respond to written complaints submitted by a consumer to a governmental agency, the BBB, or through an email portal, who in turn forwards the complaints to the Company for investigation and response.<p style="text-align:inherit"><br /> </p><div><b>Outcomes and Activities:</b></div><div><div><div><div><ul><li><span>This position will work from home; occasional planned travel to an </span><span>assigned Southfield, Michigan </span><span>office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member</span> </li><li>Timely and accurately perform investigations of regulatory complaints. This includes:<ul><li>Engaging consumers, dealers, or third parties over the telephone in a professional, but direct manner;</li><li>Analyzing, investigating, and documenting complaints in accordance with the Company’s policies and procedures;</li><li>Timely escalating any potential compliance concerns; and</li><li>Facilitating the preparation and sending of written responses by applicable deadlines with the purpose of de-escalating the customer's complaint</li></ul></li><li>Support other compliance-related activities as may be requested from time to time</li></ul><p></p><p><b>Knowledge and Skills:</b></p><ul><li>Demonstrate initiative by being proactive in work duties and making recommendations as opportunities arise</li><li>Ability to work independently and in a team environment to accomplish team and department objectives </li><li>Ability to communicate respectfully, clearly, and concisely to all levels of the organization, regulators, consumers and dealers</li><li>Ability to remain positive, professional, determined, calm and focused when faced with challenging situations</li><li>Open and receptive to ongoing feedback aimed at improving performance</li><li>Be organized, able to multi-task, and able to prioritize multiple requests to meet all deadlines</li><li>Be self-driven, motivated to help, and able to perform with minimal supervision in a team environment</li><li>Quickly learn and become a subject matter expert in new systems/processes</li></ul><p></p><p><b>Requirements:</b></p><ul><li>Minimum 2 years' of recent and relevant experience within a compliance oriented, research and investigative environment</li><li>Experience in financial services industry or legal field</li><li>You need to be able to speak and write clearly and professionally</li><li>You must be able to work efficiently so as to maximize the quantity of work performed without sacrificing the quality of your work product</li><li>You need to be self-driven, motivated to help, and able to perform with minimal supervision</li><li>Experience with quickly learning and becoming a subject matter expert in new systems/processes</li><li>Expertise with Microsoft suite of products, including Word</li></ul><p></p><p><b>Preferred:</b></p><ul><li>Bachelor’s Degree in closely related field</li></ul><p></p><p><b>Targeted Compensation:</b> $20.49 - $27.32/hour + a quarterly bonus plan</p><p></p><p><span>This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders.</span></p><p></p><p><span>INDCSLP</span></p><p><span>#LI-Remote</span></p><p>#zip</p></div></div></div></div><p></p><p><b><u><span>Our Company Values:</span></u></b></p><p>To be successful in this role, Team Members need to be:</p><ul><li>Positive by maintaining resiliency and focusing on solutions</li><li>Respectful by collaborating and actively listening</li><li>Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions</li><li>Direct by effectively communicating and conveying courage</li><li>Earnest by taking accountability, applying feedback and effectively planning and priority setting</li></ul><p></p><p><b>Expectations:</b></p><ul><li>Remain compliant with our policies processes and legal guidelines</li><li>All other duties as assigned</li><li>Attendance as required by department </li></ul><p></p><p><b><span>Advice</span></b><span>!</span></p><p><span>We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! </span></p><p><span> </span></p><p><b><span>P.S</span></b><span>.</span></p><p><span>We have great details around our stats, success, history and more. We’re proud of our culture and are happy to share why – let’s talk!</span></p><p></p><p><span>Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.</span></p><p></p><p>Credit Acceptance is dedicated to providing an inclusive environment for all. We are proud to be an Equal Opportunity Employer and value a culturally diverse workforce. We believe in ensuring all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</p><p></p><p><span>California Residents: Please click</span><span> </span><span><a href="https://www.creditacceptance.com/employee-job-candidate-disclosure" target="_blank"><span>here</span></a></span><span> </span><span>for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.</span></p><p></p><p><b>Play the video below to learn more about our Company culture.</b></p>
|
|
|
|
|
Feb 17th, 2023 07:47AM
|
Feb 17th, 2023 07:47AM
|
Credit Acceptance
|
Financials
|
Financial Services
|
|
nasdaq:cacc
|
creditacceptance.wd5.myworkdayjobs.com
|
creditacceptance.wd5.myworkdayjobs.com
|
Feb 17th, 2023 12:00AM
|
Title Specialist
|
Open
|
Credit Acceptance Corporation
|
|
Raleigh Office Center
|
|
|
USA
|
Jan 20th, 2023 12:00AM
|
|
<p>Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.<br /><br /><span>Our Operations teams work with our consumers to promote great service, encourage them to bring their accounts current and resolve escalated issues. Team Members specialize in various segments of the contract life cycle to achieve the highest levels of performance. We are committed to providing career growth opportunities to our Team Members and we are proud of our record of promoting from within. Our flexible schedules, casual work environment and culture of having fun make this a Great Place to Work!</span></p><p></p><p><b>About this Position: </b></p><ul><li>Accurately complete business requests to release or enforce Credit Acceptance’s lien on vehicles within standards of service for various request types.</li><li>Monitor for legal/risk concerns by identifying when dealer processes are inconsistent with Credit Acceptance’s expectations and escalate as necessary.</li><li>Professionally and respectfully communicate with internal and external customers, Dealers, Auctions, DMV’s and other agencies to obtain needed documents or information necessary to complete title or lien requests and resolve title issues.</li><li>Ensure the information we depend on to track title and lien document location and actions taken is accurately documented.</li><li>Support internal and external customers as needed<b>.</b></li></ul><p><br /><b>Outcomes and Activities: </b></p><ul><li>Complete Title/Lien Requests: For all title/lien requests received you will ensure requests are completed within standards of service for each request type.</li><li>Properly Identify Compliance Issues: You will identify missing titles issues or errors and resolve them in order to ensure compliance.</li><li>Support the Business: Accurately complete requests to release or exercise the Credit Acceptance lien by completing necessary actions for each request type.</li><li>Title<span> <span>Corrections/Changes/Updates:</span></span> Work with internal and external customers to identify solutions for any title issues and process requests for consumer title needs.</li><li>Receive and Act Upon Feedback: You will need to be open to ongoing feedback aimed at improving performance.</li></ul><p><br /><b>Requirements:</b></p><ul><li>High School Diploma</li><li>Meet qualifications to become a Notary</li><li>Experience in any position where you had to make logical decisions and resolve complex process issues with the information provided</li></ul><p><br /><b>Preferred:</b></p><ul><li>Experience in the finance or automotive industry</li><li>Experience with vehicle titles</li><li>Associates Degree in business</li></ul><p></p><p><b>Training:</b> Onsite</p><p><b>Schedule:<span> </span></b>Monday through Friday: 7am - 7pm, flexible 8 hour shift</p><p><span>Hybrid environment: 2-3 days onsite with remote opportunity</span></p><p></p><p><b>Targeted Compensation: </b>$16.50- $18.50/hour based on experience.<br /> </p><p><b>Targeted Bonus: </b>Uncapped monthly bonus potential based on individual performance. The estimated average bonus target for this position is around $800/month.</p><p></p><p><span>INDSERHP</span></p><p>#zip</p><p><span>#LI-Remote</span></p><p></p><p><b><u><span>Our Company Values:</span></u></b></p><p>To be successful in this role, Team Members need to be:</p><ul><li>Positive by maintaining resiliency and focusing on solutions</li><li>Respectful by collaborating and actively listening</li><li>Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions</li><li>Direct by effectively communicating and conveying courage</li><li>Earnest by taking accountability, applying feedback and effectively planning and priority setting</li></ul><p></p><p><b>Expectations:</b></p><ul><li>Remain compliant with our policies processes and legal guidelines</li><li>All other duties as assigned</li><li>Attendance as required by department </li></ul><p></p><p><b><span>Advice</span></b><span>!</span></p><p><span>We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! </span></p><p><span> </span></p><p><b><span>P.S</span></b><span>.</span></p><p><span>We have great details around our stats, success, history and more. We’re proud of our culture and are happy to share why – let’s talk!</span></p><p></p><p><span>Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.</span></p><p></p><p>Credit Acceptance is dedicated to providing an inclusive environment for all. We are proud to be an Equal Opportunity Employer and value a culturally diverse workforce. We believe in ensuring all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</p><p></p><p><span>California Residents: Please click</span><span> </span><span><a href="https://www.creditacceptance.com/employee-job-candidate-disclosure" target="_blank"><span>here</span></a></span><span> </span><span>for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.</span></p><p></p><p><b>Play the video below to learn more about our Company culture.</b></p>
|
|
|
|
|
Feb 17th, 2023 07:47AM
|
Feb 17th, 2023 07:47AM
|
Credit Acceptance
|
Financials
|
Financial Services
|
|
nasdaq:cacc
|
creditacceptance.wd5.myworkdayjobs.com
|
creditacceptance.wd5.myworkdayjobs.com
|
Feb 17th, 2023 12:00AM
|
Dealer Enrollment Specialist
|
Open
|
Credit Acceptance Corporation
|
|
MI - Field
|
|
|
USA
|
Jan 23rd, 2023 12:00AM
|
|
<p>Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.<br /><br /><span>Our Operations teams work with our consumers to promote great service, encourage them to bring their accounts current and resolve escalated issues. Team Members specialize in various segments of the contract life cycle to achieve the highest levels of performance. We are committed to providing career growth opportunities to our Team Members and we are proud of our record of promoting from within. Our flexible schedules, casual work environment and culture of having fun make this a Great Place to Work!</span></p><p></p><p><b>About this Position</b>:</p><p>The purpose of the Dealer Enrollment Specialist position is to:</p><ul><li>Consistently, and efficiently review and process Dealer Enrollment Packages in accordance with established company policies.</li><li>Process dealer change requests in a timely and accurate manner.</li><li>Assist as needed in processing documents submitted under the Document Submission Process.</li><li>Support additional corporate legal requests.</li></ul><p><br /><b>Outcomes and Activities</b>:</p><ul><li>Timely, accurately and with a high degree of focus on quality, you will perform the processing of assigned FACT sheets.</li><li>Maintain up to date reporting, that is accurate and reliable for all readers.</li><li>Ensure all dealer documents are accurate, legible, and in compliance with the appropriate corporate policy.</li><li>Distribute incoming mail and package outgoing mail.</li><li>You will need to be open to ongoing feedback aimed at improving performance.</li></ul><p><br /><b>Knowledge and Skills</b>:</p><ul><li>Be diligent, hardworking, conscientious and punctual.</li><li>Ability to be effective, clear communicator, autonomous, organized, productive.</li><li>Validate information clearly and intuitively, protects all stakeholders.</li><li>Ability to Identify and close knowledge gaps with all stakeholders.</li><li>Listen actively, understand DP's situation.</li><li>Take ownership of performance outcomes, improvement actions and attitude.</li><li>Ability to deliver superior Customer Service and demonstrates PRIDE.</li></ul><p></p><p>General Company Knowledge:</p><ul><li>Company Strategy</li><li>How Our Business Works</li></ul><p></p><p>Specific Compliance Knowledge:</p><ul><li>Enrollment Process</li><li>Licensing Requirements</li><li>Dealer Groups</li><li>How to use our key Operating Systems</li></ul><p><br /><b>Requirements</b>:</p><ul><li>High school diploma, Bachelor’s degree Preferred.</li><li>Experience using Excel and Word.</li><li>Customer Service Experience.</li><li>Ability to speak clearly, professionally and articulately on the telephone</li><li>Document records clearly and efficiently</li><li>Ability to learn quickly and apply knowledge learned</li><li>Be proficient in Microsoft Word, Excel and Outlook</li><li>Ability to be able to handle difficult conversations professionally</li><li>Be self-motivated and demonstrate urgency and initiative</li><li>Effectively work independently in a fast-paced environment</li></ul><p></p><p><b>Schedule:</b> Monday through Friday: 9am - 5pm EST</p><p></p><p><b>Targeted Compensation:</b> $16.50-$18.50/hour plus a competitive monthly bonus</p><p></p><p><b><u><span>Our Company Values:</span></u></b></p><p>To be successful in this role, Team Members need to be:</p><ul><li>Positive by maintaining resiliency and focusing on solutions</li><li>Respectful by collaborating and actively listening</li><li>Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions</li><li>Direct by effectively communicating and conveying courage</li><li>Earnest by taking accountability, applying feedback and effectively planning and priority setting</li></ul><p></p><p><b>Expectations:</b></p><ul><li>Remain compliant with our policies processes and legal guidelines</li><li>All other duties as assigned</li><li>Attendance as required by department </li></ul><p></p><p><b><span>Advice</span></b><span>!</span></p><p><span>We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! </span></p><p><span> </span></p><p><b><span>P.S</span></b><span>.</span></p><p><span>We have great details around our stats, success, history and more. We’re proud of our culture and are happy to share why – let’s talk!</span></p><p></p><p><span>Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.</span></p><p></p><p>Credit Acceptance is dedicated to providing an inclusive environment for all. We are proud to be an Equal Opportunity Employer and value a culturally diverse workforce. We believe in ensuring all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</p><p></p><p><span>California Residents: Please click</span><span> </span><span><a href="https://www.creditacceptance.com/employee-job-candidate-disclosure" target="_blank"><span>here</span></a></span><span> </span><span>for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.</span></p><p></p><p><b>Play the video below to learn more about our Company culture.</b></p>
|
|
|
|
|
Feb 17th, 2023 07:47AM
|
Feb 17th, 2023 07:47AM
|
Credit Acceptance
|
Financials
|
Financial Services
|
|
nasdaq:cacc
|
creditacceptance.wd5.myworkdayjobs.com
|
creditacceptance.wd5.myworkdayjobs.com
|
Feb 17th, 2023 12:00AM
|
Market Area Manager - Tupelo, MS
|
Open
|
Credit Acceptance Corporation
|
|
MS - Field
|
|
|
USA
|
Jan 25th, 2023 12:00AM
|
|
<p><span>Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.</span></p><p></p>Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work!<p style="text-align:inherit"><br /> </p><p><b>Outside Sales- Market Area Manager | Dealer Relationships</b></p><p></p><p><b>About this Position:</b></p><ul><li>This position will work remotely in an assigned geographic territory.</li></ul><p></p><p>Credit Acceptance offers our team members in the sales department:</p><ul><li>Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market</li><li>Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance</li><li>Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more</li><li>Progressive career opportunities as demonstrated by our record of promoting internally</li><li>Flexibility to set your own schedule and manage your own territory, ideal for self-starters</li><li>A dedicated support system including structured and continued training</li><li>Work-life balance with generous PTO beginning on day 1</li></ul><p></p><p><b>Who We Are Looking For:</b></p><p>We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits:</p><ul><li>Motivation to succeed and achieve goals</li><li>Drive to continuously improve oneself and their customers</li><li>Demonstrated sales successes with an established track record of achievement and progression</li><li>Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset</li></ul><p></p><p>From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds:</p><ul><li>Account Managers</li><li>Account Executives</li><li>District Sales & Sales Managers</li><li>Field Sales & Territory Managers</li><li>Area Managers</li><li>Business Development</li><li>Business Managers</li><li>Finance & Insurance (F&I) Managers</li></ul><p></p><p><b>Responsibilities:</b></p><p>As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include:</p><ul><li>Prospecting automotive dealerships to enhance business development outcomes</li><li>Account management & client services to build a strategic and consultative relationship with customers</li><li>Running a territory with entrepreneurial drive and dedication similar to a small business owner</li></ul><p></p><p><b>Qualifications</b>:</p><ul><li>Minimum travel of 80% in the market</li><li>Proven track record of success in a competitive sales environment</li><li>Bachelor’s degree or equivalent work experience</li><li>A valid driver’s license, insurance and registration</li><li>Occasional overnight travel, less than 10%</li></ul><p></p><p><b>Preferred</b>:</p><ul><li>Knowledge or experience in auto finance or retail operations of automobile dealerships</li><li>Existing relationships with dealers in the defined territory</li></ul><p></p><p><b><span>Targeted Compensation: </span></b></p><p>$103,500 Base Salary + Uncapped Monthly Commission</p><p>INDSAHP</p><p>#LI-Remote</p><p>#zip</p><p></p><p><b><u><span>Our Company Values:</span></u></b></p><p>To be successful in this role, Team Members need to be:</p><ul><li>Positive by maintaining resiliency and focusing on solutions</li><li>Respectful by collaborating and actively listening</li><li>Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions</li><li>Direct by effectively communicating and conveying courage</li><li>Earnest by taking accountability, applying feedback and effectively planning and priority setting </li></ul><p></p><p><b>Expectations:</b></p><ul><li>Remain compliant with our policies processes and legal guidelines</li><li>All other duties as assigned</li><li>Attendance as required by department </li></ul><p></p><p><b><span>Advice</span></b><span>!</span></p><p><span>We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! </span></p><p><span> </span></p><p><b><span>P.S</span></b><span>.</span></p><p><span>We have great details around our stats, success, history and more. We’re proud of our culture and are happy to share why – let’s talk!</span></p><p></p><p><span>Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.</span></p><p></p><p>Credit Acceptance is dedicated to providing an inclusive environment for all. We are proud to be an Equal Opportunity Employer and value a culturally diverse workforce. We believe in ensuring all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</p><p></p><p><span>California Residents: Please click</span><span> </span><span><a href="https://www.creditacceptance.com/employee-job-candidate-disclosure" target="_blank"><span>here</span></a></span><span> </span><span>for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.</span></p><p></p><p><b>Play the video below to learn more about our Company culture.</b></p>
|
|
|
|
|
Feb 17th, 2023 07:47AM
|
Feb 17th, 2023 07:47AM
|
Credit Acceptance
|
Financials
|
Financial Services
|
|
nasdaq:cacc
|
creditacceptance.wd5.myworkdayjobs.com
|
creditacceptance.wd5.myworkdayjobs.com
|
Feb 18th, 2023 12:00AM
|
Bilingual Spanish Collector - Michigan
|
Open
|
Credit Acceptance Corporation
|
|
MI - Field
|
|
|
USA
|
Jan 19th, 2023 12:00AM
|
|
<p><span>Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.</span></p><p></p><p>Our Collections team works with our consumers to promote great service and encourage them to bring their accounts current through inbound and outbound calls. Collections is a great place to start or grow your career and here are just a few of the reasons why:</p><ul><li>Compensation structure designed to pay above market which includes a competitive hourly rate plus uncapped monthly bonus potential.</li><li>Paid Time Off, Holiday pay, quarterly profit sharing, and benefits that begin on your first day!</li><li>Flexible scheduling that allows you to pick your own hours on your assigned flex days.</li><li>98% of our Collections leadership team was promoted from within and we have had many other Collectors use the skills they gained to transition to other roles within the company.</li><li>Training on your first day and beyond! Foundational training during your first 3 weeks plus continuous learning through one on one coaching, online courses, and even leadership development.</li><li>A listening culture that gives every team member a voice. Our leadership team has an open door policy and you have the opportunity to share your ideas and feedback through multiple channels including CEO and Department Town Halls, round tables, and many others!</li><li>Great Place to Work culture that includes a relaxed work environment, allocated hours for having fun, and recognition programs for new hires, top performers, birthdays, milestone anniversaries, shout outs, awards, and ongoing contests!</li><li>Work perks including discounts for physical fitness, restaurants, travel, technology, shopping, and much more!</li><li>An opportunity to participate in company initiatives outside of your work including Social, Community Service, and Diversity & Inclusion committees.</li></ul><p></p><p><b>About this Position:</b></p><ul><li>NOTE: This position will work from home. At a future date, occasional planned travel to an office location may be required or, if local to one of our offices, an office work location may be assigned.</li><li>Consistently, efficiently, and lawfully contact consumers who are behind on their auto loan payments</li><li>Professionally and respectfully persuade consumers to pay in an effort to bring and keep their account current</li><li>Ensure the information we depend on to contact and collect from these consumers is accurately maintained</li><li>Support additional consumer service requests</li></ul><p></p><p><b>Outcomes & Activities:</b></p><ul><li>Handle Phone Calls: You will spend a vast majority of your time signed on to our dialer to handle consumer phone calls</li><li>Collect Money: You will use our call model to handle each call in a manner that persuades consumers to pay</li><li>Provide Support: You will support consumer requests, including processing one-time and recurring phone payments</li><li>Update Contact Information: While speaking with consumers you will work to identify additional contact information</li><li>Receive and Act Upon Feedback: You will need to be open to ongoing feedback aimed at improving performance</li></ul><p></p><p><b>Knowledge & Skills:</b></p><ul><li>Assertive, personable and persuasive with our consumers</li><li>Comfortable negotiating, discussing sensitive financial issues, and selling solutions to consumers</li><li>Remain positive, professional, determined, calm and focused when faced with challenging situations</li><li>Overcome objections to pay and develop creative solutions to help bring consumers current</li><li>Quick thinker, with an ability to understand and interpret information promptly and effectively</li><li>Self-driven, motivated to help, and able to perform with minimal supervision in a team environment</li><li>Receptive to ongoing feedback aimed at improving the performance of you and your team</li><li>Ability to speak clearly, professionally and articulately on the telephone</li><li>Ability to talk and type at the same time (talking with consumers while documenting relevant notes)</li><li>Comfortable with repetitive tasks, sit and talk on the phone with a headset for the vast majority of the day</li><li>Ability to manage a flexible work schedule</li><li>Ability to operate office equipment (copy machines, fax, telephone, keyboard)</li><li>Ability to document account notes clearly and efficiently</li><li>Ability to work independently and in a team environment</li></ul><p></p><p><b>Requirements:</b></p><ul><li>High School Diploma</li><li>Proficiency in spoken and written Spanish</li><li>High speed internet connection with a minimum of 15mbps download speed</li></ul><p></p><p><i>Preferred:</i></p><ul><li>Previous customer service and/or collection experience in a call center environment</li><li>Experience in the finance or automotive industry</li><li>Experience in any position where you had to demonstrate excellent persuasive skills</li></ul><p></p><p><b>Training & Schedule Requirements:</b></p><p><i>Training</i>:</p><ul><li>Monday through Friday; 8:00 am - 5:00 pm</li><li>Virtual Training will be conducted beginning 02/06/2023</li></ul><p></p><p><i>Schedule</i>:</p><ul><li>One flex day</li><li>One scheduled day shift</li><li>One scheduled late night</li><li>Saturday and Sunday scheduled shifts</li><li>Two consecutive days off during the week</li></ul><p></p><p><b>Targeted Compensation: </b><span>$18.50-$20.75/hour based on experience.</span></p><p></p><p><b>Targeted Bonus: </b><span>Uncapped monthly bonus potential based on individual performance. The estimated average bonus target for this position is around $800/month.</span></p><p></p><p><span>#CACMI</span></p><p>#zip</p><p>#LI-Remote</p><p></p><p><b><u><span>Our Company Values:</span></u></b></p><p>To be successful in this role, Team Members need to be:</p><ul><li>Positive by maintaining resiliency and focusing on solutions</li><li>Respectful by collaborating and actively listening</li><li>Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions</li><li>Direct by effectively communicating and conveying courage</li><li>Earnest by taking accountability, applying feedback and effectively planning and priority setting</li></ul><p></p><p><b>Expectations:</b></p><ul><li>Remain compliant with our policies processes and legal guidelines</li><li>All other duties as assigned</li><li>Attendance as required by department </li></ul><p></p><p><b><span>Advice</span></b><span>!</span></p><p><span>We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! </span></p><p><span> </span></p><p><b><span>P.S</span></b><span>.</span></p><p><span>We have great details around our stats, success, history and more. We’re proud of our culture and are happy to share why – let’s talk!</span></p><p></p><p><span>Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.</span></p><p></p><p>Credit Acceptance is dedicated to providing an inclusive environment for all. We are proud to be an Equal Opportunity Employer and value a culturally diverse workforce. We believe in ensuring all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</p><p></p><p><span>California Residents: Please click</span><span> </span><span><a href="https://www.creditacceptance.com/employee-job-candidate-disclosure" target="_blank"><span>here</span></a></span><span> </span><span>for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.</span></p><p></p><p><b>Play the video below to learn more about our Company culture.</b></p>
|
|
|
|
|
Feb 18th, 2023 11:01AM
|
Feb 18th, 2023 11:01AM
|
Credit Acceptance
|
Financials
|
Financial Services
|
|
nasdaq:cacc
|
creditacceptance.wd5.myworkdayjobs.com
|
creditacceptance.wd5.myworkdayjobs.com
|
Feb 18th, 2023 12:00AM
|
Market Area Manager - Jackson South, MS
|
Open
|
Credit Acceptance Corporation
|
|
MS - Field
|
|
|
USA
|
Jan 19th, 2023 12:00AM
|
|
<p><span>Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.</span></p><p></p>Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work!<p style="text-align:inherit"><br /> </p><p><b>Outside Sales- Market Area Manager | Dealer Relationships</b></p><p></p><p><b>About this Position:</b></p><ul><li>This position will work remotely in an assigned geographic territory.</li></ul><p></p><p>Credit Acceptance offers our team members in the sales department:</p><ul><li>Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market</li><li>Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance</li><li>Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more</li><li>Progressive career opportunities as demonstrated by our record of promoting internally</li><li>Flexibility to set your own schedule and manage your own territory, ideal for self-starters</li><li>A dedicated support system including structured and continued training</li><li>Work-life balance with generous PTO beginning on day 1</li></ul><p></p><p><b>Who We Are Looking For:</b></p><p>We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits:</p><ul><li>Motivation to succeed and achieve goals</li><li>Drive to continuously improve oneself and their customers</li><li>Demonstrated sales successes with an established track record of achievement and progression</li><li>Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset</li></ul><p></p><p>From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds:</p><ul><li>Account Managers</li><li>Account Executives</li><li>District Sales & Sales Managers</li><li>Field Sales & Territory Managers</li><li>Area Managers</li><li>Business Development</li><li>Business Managers</li><li>Finance & Insurance (F&I) Managers</li></ul><p></p><p><b>Responsibilities:</b></p><p>As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include:</p><ul><li>Prospecting automotive dealerships to enhance business development outcomes</li><li>Account management & client services to build a strategic and consultative relationship with customers</li><li>Running a territory with entrepreneurial drive and dedication similar to a small business owner</li></ul><p></p><p><b>Qualifications</b>:</p><ul><li>Minimum travel of 80% in the market</li><li>Proven track record of success in a competitive sales environment</li><li>Bachelor’s degree or equivalent work experience</li><li>A valid driver’s license, insurance and registration</li><li>Occasional overnight travel, less than 10%</li></ul><p></p><p><b>Preferred</b>:</p><ul><li>Knowledge or experience in auto finance or retail operations of automobile dealerships</li><li>Existing relationships with dealers in the defined territory</li></ul><p></p><p><b>Targeted Compensation: </b> $100,000 Base Salary + Uncapped Commission</p><p></p><p>#LI - Remote</p><p>INSALP</p><p>#zip</p><p></p><p><b><u><span>Our Company Values:</span></u></b></p><p>To be successful in this role, Team Members need to be:</p><ul><li>Positive by maintaining resiliency and focusing on solutions</li><li>Respectful by collaborating and actively listening</li><li>Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions</li><li>Direct by effectively communicating and conveying courage</li><li>Earnest by taking accountability, applying feedback and effectively planning and priority setting </li></ul><p></p><p><b>Expectations:</b></p><ul><li>Remain compliant with our policies processes and legal guidelines</li><li>All other duties as assigned</li><li>Attendance as required by department </li></ul><p></p><p><b><span>Advice</span></b><span>!</span></p><p><span>We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! </span></p><p><span> </span></p><p><b><span>P.S</span></b><span>.</span></p><p><span>We have great details around our stats, success, history and more. We’re proud of our culture and are happy to share why – let’s talk!</span></p><p></p><p><span>Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.</span></p><p></p><p>Credit Acceptance is dedicated to providing an inclusive environment for all. We are proud to be an Equal Opportunity Employer and value a culturally diverse workforce. We believe in ensuring all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</p><p></p><p><span>California Residents: Please click</span><span> </span><span><a href="https://www.creditacceptance.com/employee-job-candidate-disclosure" target="_blank"><span>here</span></a></span><span> </span><span>for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.</span></p><p></p><p><b>Play the video below to learn more about our Company culture.</b></p>
|
|
|
|
|
Feb 18th, 2023 11:01AM
|
Feb 18th, 2023 11:01AM
|
Credit Acceptance
|
Financials
|
Financial Services
|