|
nasdaq:cdk
|
https://www.indeed.com/cmp/cdk-global/reviews
|
Apr 19th, 2024 12:27AM
|
Open
|
Open
|
Open
|
CDK Global
|
Manager
|
Ohio
|
|
Bottom line driven
|
Very bottom line driven. Profit first, employees second, especially after being bought out. They didn’t care about how their layoffs affected peoples lives.
|
|
|
0.0
|
0.0
|
2.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
Apr 20th, 2024 12:09AM
|
Apr 20th, 2024 12:09AM
|
CDK Global
|
Technology
|
Software & Computer Services
|
|
nasdaq:cdk
|
https://www.indeed.com/cmp/cdk-global/reviews
|
Apr 5th, 2024 09:02PM
|
Open
|
Open
|
Open
|
CDK Global
|
Customer Service Representative
|
Valdosta, GA
|
|
Not accessible
|
It is almost impossible to get ahold of someone as a former employee, trying to contact a local branch or HR for tax documents is a nonstarter and the information online is outdated.
|
|
|
0.0
|
0.0
|
3.0
|
2.0
|
1.0
|
3.0
|
4.0
|
3.0
|
Apr 9th, 2024 12:09AM
|
Apr 9th, 2024 12:09AM
|
CDK Global
|
Technology
|
Software & Computer Services
|
|
nasdaq:cdk
|
https://www.indeed.com/cmp/cdk-global/reviews
|
Mar 20th, 2024 11:05PM
|
Open
|
Open
|
Open
|
CDK Global
|
Customer Service Representative
|
Remote
|
|
Find a better job.
|
If you need a paycheck I understand. Otherwise, find a better job! Small minded management and the job is a joke. What a waste of my brain cells. Management is a bunch of losers and convicts who probably can't work anywhere else.
|
Biweekly pay
|
Pathetic
|
0.0
|
0.0
|
3.0
|
3.0
|
1.0
|
3.0
|
1.0
|
1.0
|
Mar 22nd, 2024 12:09AM
|
Mar 22nd, 2024 12:09AM
|
CDK Global
|
Technology
|
Software & Computer Services
|
|
nasdaq:cdk
|
https://www.indeed.com/cmp/cdk-global/reviews
|
Mar 4th, 2024 03:22PM
|
Open
|
Open
|
Open
|
CDK Global
|
Senior Project Manager
|
Hoffman Estates, IL
|
|
Interesting product line with a good cafeteria and foose ball tables.
|
What is the best part of working at the company?
Very short commute.
Engaging product.
What is the most stressful part about working at the company?
It was hard to get accepted by the "in" crowd.
What is a typical day like for you at the company?
8:00 am - 5:00 pm
Multiple meetings every day.
|
|
|
0.0
|
0.0
|
3.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
Mar 5th, 2024 11:09PM
|
Mar 5th, 2024 11:09PM
|
CDK Global
|
Technology
|
Software & Computer Services
|
|
nasdaq:cdk
|
https://www.indeed.com/cmp/cdk-global/reviews
|
Mar 2nd, 2024 12:16AM
|
Open
|
Open
|
Open
|
CDK Global
|
Customer Service Representative
|
Valdosta, GA
|
|
Avoid at all costs!
|
The WORST company I have ever worked for, avoid at all costs, highly toxic and abusive, work you to the bone, training sucks, all production no soul or care for employees, work environment is abyssmal
|
None
|
Everythiny
|
0.0
|
0.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
Mar 5th, 2024 11:09PM
|
Mar 5th, 2024 11:09PM
|
CDK Global
|
Technology
|
Software & Computer Services
|
|
nasdaq:cdk
|
https://www.indeed.com/cmp/cdk-global/reviews
|
Feb 23rd, 2024 09:13PM
|
Open
|
Open
|
Open
|
CDK Global
|
Customer Service Representative
|
Remote
|
|
Not a great fit for me
|
Currently working as a CSR, however, this job only pays $14 hourly and there's a lot of ton of information to take in during training that you have to apply to your calls. You have to know over 50 dealership names that I have never heard of. Also, you have to know how to use multiple scheduling tools.. and basically diagnose cars issues.
|
One hour lunch break
|
not enough pay, training is very intense
|
0.0
|
0.0
|
2.0
|
2.0
|
5.0
|
4.0
|
4.0
|
5.0
|
Feb 24th, 2024 11:08PM
|
Feb 24th, 2024 11:08PM
|
CDK Global
|
Technology
|
Software & Computer Services
|
|
nasdaq:cdk
|
https://www.indeed.com/cmp/cdk-global/reviews
|
Feb 15th, 2024 07:31AM
|
Open
|
Open
|
Open
|
CDK Global
|
Programmer
|
Chicago, IL
|
|
Cost cutting through head reduction constantly
|
Company direction seems to favor offshore workers and younger workers. Laid off with decent severance package. The people that are there are great to work with. If you can understand broken English you will do fine.
|
|
|
0.0
|
0.0
|
2.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
Feb 16th, 2024 11:08PM
|
Feb 16th, 2024 11:08PM
|
CDK Global
|
Technology
|
Software & Computer Services
|
|
nasdaq:cdk
|
https://www.indeed.com/cmp/cdk-global/reviews
|
Feb 12th, 2024 08:50PM
|
Open
|
Open
|
Open
|
CDK Global
|
Account Manager
|
Detroit, MI
|
|
Good place to start out
|
A good place to start out. Great work-life balance. Good opportunities to learn new things. Great team dynamics. Overall was a positive experience at the company.
|
|
|
0.0
|
0.0
|
3.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
Feb 12th, 2024 11:08PM
|
Feb 12th, 2024 11:08PM
|
CDK Global
|
Technology
|
Software & Computer Services
|
|
nasdaq:cdk
|
https://www.indeed.com/cmp/cdk-global/reviews
|
Feb 12th, 2024 08:40PM
|
Open
|
Open
|
Open
|
CDK Global
|
Customer Service Representative
|
Valdosta, GA
|
|
Good workplace.
|
What is the best part of working at the company?
The management team is great! Basic health insurance is covered by the company.
What is the most stressful part about working at the company?
The most stressful part is dealing with the customers at times and the call flow is very steady.
What is the work environment and culture like at the company?
Employees get along very well.
What is a typical day like for you at the company?
Outbound calls 100-300 a day.
|
|
|
0.0
|
0.0
|
4.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
Feb 13th, 2024 11:08PM
|
Feb 13th, 2024 11:08PM
|
CDK Global
|
Technology
|
Software & Computer Services
|
|
nasdaq:cdk
|
https://www.indeed.com/cmp/cdk-global/reviews
|
Feb 8th, 2024 05:31AM
|
Open
|
Open
|
Open
|
CDK Global
|
Customer Service Representative
|
Remote
|
|
Micromanagement Galore
|
I would not recommend this job to anyone, and here’s why.
If you aren’t already aware, E-Leads makes calls on behalf of hundreds of dealerships across the country. Every call you receive is from a different dealership, requiring you to quickly gather information such as the dealership and customer name, vehicle, and the type of call as fast as possible. And while you scramble to find this information, you’re having to pull up your scheduler and read outdated or confusing dealer notes, which are specific requests that dealer makes. Did I mention you can’t provide any pricing or address specific customer concerns and are told to tell them to wait for the dealership to call them back prior to the appointment you’re pushing for, which feels borderline misleading.
Additionally, you are required to be on Microsoft Teams with your camera on for the entire shift, offering absolutely no privacy. You’re told by management that it’s to help you feel less “lonely” which is nonsense since you’re taking calls back to back with no time to even look at the chat it’s just more unnecessary micromanagement. Not to mention If you clock in one minute early or one minute late you are required to email your manager to have the time card corrected. This is an absurd waste of time considering you are not allowed to be off the phones for any reason unless it’s for your 10 minute break or lunch.
Oh and after training you will be “coached” multiple times a day for various calls you made. If a customer says no to an appointment the higher ups don’t take that as an answer. You are trained to push for an appointment regardless of the situation. There’s even a section of the training manual on how to move forward with an appointment even if the owner of the vehicle has passed away. They don’t care if the customer is in the hospital, broke, busy, etc. All they want is appointments.
With all that being said feel free to decide if you want to work for them. The answer seems pretty clear to me.
|
Remote
|
Micromanagement, no privacy, short breakfast
|
1.0
|
0.0
|
1.0
|
1.0
|
1.0
|
1.0
|
3.0
|
1.0
|
Feb 9th, 2024 11:08PM
|
Feb 9th, 2024 11:08PM
|
CDK Global
|
Technology
|
Software & Computer Services
|