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nasdaq:cmax
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managedhealthcarepartnersllc.applytojob.com
|
managedhealthcarepartnersllc.applytojob.com
|
Aug 25th, 2021 12:00AM
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Medical Records Coordinator (Must be bilingual)
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Open
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Miami
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FL
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USA
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General Responsibilities: Duties may include, but are not limited to:Checks insurance eligibility of all patients coming to see PCP or APRN before reviewing medical record.Examines patient medical records for completeness ensuring all required specialist note, diagnostics results are included.May cancel a patient’s appointment if a diagnostic test or specialist note is not ready and will not be available at time of visit; physician’s approval is necessary. Chart reviewer must call the patient to cancel appointment, if patient still wants to see provider, do not cancel appointment and notify provider.Makes a note of reason of cancelation, for example: “notes/result not available, authorized by provider and patient”.Reviews provider list of appointments at least with 48 hours prior, look for any last-minute additions to the schedule, review chart and follow normal process described above.Maintains the confidentiality of all records. Qualifications:High School diploma, Certificate of Attendance, Certificate of Completion, GED, or equivalent is required.Working knowledge of Microsoft Office applications.Practice Management Software Experience.Previous experience at a medical office.Excellent communication skills.Fluent in English and Spanish, required.Medical terminology knowledge, preferred.Note: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member. No Third Party Agencies or Submissions Will Be Accepted. Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.
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Aug 25th, 2021 06:19PM
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Aug 25th, 2021 06:19PM
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CareMax
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nasdaq:cmax
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managedhealthcarepartnersllc.applytojob.com
|
managedhealthcarepartnersllc.applytojob.com
|
Aug 25th, 2021 12:00AM
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Practice Transformation Specialist (Miami)
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Open
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Miami
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FL
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USA
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Practice Transformation SpecialistThe Practice Transformation Specialist is responsible working within our MSO or our affiliated IPA’s on optimization and operation of their EHR & EPM applications as well as best practice implementations. ESSENTIAL JOB FUNCTIONS: Builds and maintains relationships with client and subject matter expert.Conducts onsite and/or remote project management and trainings.Analyze, evaluate and make recommendations for options in the use of the clients EHR & EPM.Up-to-date on latest version changes and enhancements within clients’ environment for client optimizations.Maintains current and accurate project status, project plans, tickets, documentation, and updates for clients.Leads/participates in client builds and configuration.Assists in educating internal and external teams of best practices and EHR & EPM capabilities.Lead on regular client calls as assigned to ensure client compliance with new technologies, regulations and policies.Work independently while maintaining daily contact with team resources and leadership.Understand and assist with implementing Key Performance Indicators based on national and company standards.WORK ENVIRONMENT:This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, scanners, copy machines and filing cabinets.POSITION TYPE/EXPECTED HOURS OF WORK:This is a full-time position reporting to the Miami, FL office. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. EST. Occasional evening and weekend work may be required as job duties demand.TRAVEL:This position requires 25-50% travel.PREFERRED EDUCATION AND EXPERIENCE:Value Based Care and Fee-For-Service knowledge.General healthcare industry knowledge.Direct healthcare operations and general revenue cycle experience.Primary care and specialist physician practices, including a demonstrated knowledge of practice operations and workflow.Experience with Microsoft Office Suite, various EHR and EPM platforms, computer savvy.Ability to think outside the box for problem solving oriented outcomes.
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Aug 25th, 2021 06:19PM
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Aug 25th, 2021 06:19PM
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CareMax
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|
|
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nasdaq:cmax
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managedhealthcarepartnersllc.applytojob.com
|
managedhealthcarepartnersllc.applytojob.com
|
Sep 1st, 2021 12:00AM
|
Medical Records Coordinator (Must be bilingual)
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Open
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|
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Miami
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FL
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USA
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|
|
General Responsibilities: Duties may include, but are not limited to:Checks insurance eligibility of all patients coming to see PCP or APRN before reviewing medical record.Examines patient medical records for completeness ensuring all required specialist note, diagnostics results are included.May cancel a patient’s appointment if a diagnostic test or specialist note is not ready and will not be available at time of visit; physician’s approval is necessary. Chart reviewer must call the patient to cancel appointment, if patient still wants to see provider, do not cancel appointment and notify provider.Makes a note of reason of cancelation, for example: “notes/result not available, authorized by provider and patient”.Reviews provider list of appointments at least with 48 hours prior, look for any last-minute additions to the schedule, review chart and follow normal process described above.Maintains the confidentiality of all records. Qualifications:High School diploma, Certificate of Attendance, Certificate of Completion, GED, or equivalent is required.Working knowledge of Microsoft Office applications.Practice Management Software Experience.Previous experience at a medical office.Excellent communication skills.Fluent in English and Spanish, required.Medical terminology knowledge, preferred.Note: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member. No Third Party Agencies or Submissions Will Be Accepted. Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.
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Sep 1st, 2021 03:18AM
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Sep 1st, 2021 03:18AM
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CareMax
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|
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nasdaq:cmax
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managedhealthcarepartnersllc.applytojob.com
|
managedhealthcarepartnersllc.applytojob.com
|
Sep 1st, 2021 12:00AM
|
Practice Transformation Specialist (Miami)
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Open
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|
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Miami
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FL
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USA
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Practice Transformation SpecialistThe Practice Transformation Specialist is responsible working within our MSO or our affiliated IPA’s on optimization and operation of their EHR & EPM applications as well as best practice implementations. ESSENTIAL JOB FUNCTIONS: Builds and maintains relationships with client and subject matter expert.Conducts onsite and/or remote project management and trainings.Analyze, evaluate and make recommendations for options in the use of the clients EHR & EPM.Up-to-date on latest version changes and enhancements within clients’ environment for client optimizations.Maintains current and accurate project status, project plans, tickets, documentation, and updates for clients.Leads/participates in client builds and configuration.Assists in educating internal and external teams of best practices and EHR & EPM capabilities.Lead on regular client calls as assigned to ensure client compliance with new technologies, regulations and policies.Work independently while maintaining daily contact with team resources and leadership.Understand and assist with implementing Key Performance Indicators based on national and company standards.WORK ENVIRONMENT:This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, scanners, copy machines and filing cabinets.POSITION TYPE/EXPECTED HOURS OF WORK:This is a full-time position reporting to the Miami, FL office. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. EST. Occasional evening and weekend work may be required as job duties demand.TRAVEL:This position requires 25-50% travel.PREFERRED EDUCATION AND EXPERIENCE:Value Based Care and Fee-For-Service knowledge.General healthcare industry knowledge.Direct healthcare operations and general revenue cycle experience.Primary care and specialist physician practices, including a demonstrated knowledge of practice operations and workflow.Experience with Microsoft Office Suite, various EHR and EPM platforms, computer savvy.Ability to think outside the box for problem solving oriented outcomes.
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Sep 1st, 2021 03:18AM
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Sep 1st, 2021 03:18AM
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CareMax
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nasdaq:cmax
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managedhealthcarepartnersllc.applytojob.com
|
managedhealthcarepartnersllc.applytojob.com
|
Sep 1st, 2021 12:00AM
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Referral Coordinator - Miami
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Open
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Miami
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FL
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USA
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Thank you for your interest in pursuing an employment opportunity at Caremax!Caremax was founded in 2011 with the vision to be the medical centers instinctively recognized by our patients where healthcare and wellness is all about. Caremax is a group of eleven multi-specialty medical centers catering to the Medicare Advantage population.If you have a desire to serve the community and share your talent with our patients, then this is the position for you. Caremax is the right place to display your skills!Caremax Medical Centers is seeking a Referral Coordinator to function in a high public contact in a respectful and professional manner with patients, staff and providers. The successful candidate will operate within the position established chain of command and consistently observe; adhere to the clinic hour of operation; be flexible and supportive of the clinics work demand, trends and changes. Starting at $11/hr or Depending on Experience. Responsibilities:Duties may include, but are not limited to:The Referral Coordinator schedules, problem solve, communicates, and coordinates referral appointments with outside specialists upon receipt of the Referral Order from designated Caremax Provider. Reviews, screens, and distributes incoming faxes accordingly.Tracks and enters all referral requests in the Referral Management System (EMR) and Insurance Electronic System on a daily basis.Coordinates with the clinical staff to track the status of all provider reports on patients referred to hospitals, outside clinics and Specialty Providers and follows up for reports/records not received on referred patients.Maintains an accurate records of external referral patient's appointments that are kept, failed, and current status in the Referral Management System (EMR) for outstanding, provider reports that are (30 days or more old), and follows-up with the appropriate provider.Ensures that all referral forms are sent to health records in a timely manner, after assigned actions are completed.Provides Intensive tracking and follow-up on all patient's referral orders. Documents efforts to reschedule patients and provide documentation in EMR/Referral Management Data base, as appropriate.Emails/Faxes authorization referral forms and requested records that are obtained from NextGen, including all required documents will be attached to the referral form and sent to the patient's Specialist in preparation for the visit.Routinely makes reminder phone calls, reminder to referral patients in advance of appointment with outside providers.Responds to in-house provider and clinical staff questions, requests and concerns regarding the status of patient referrals, care coordination or follow-up status.Provides transportation consultation, coordination and support to clinic patients referred to specified health care facilities.Answers, responds and documents phone calls, request and questions from patients in a timely manner. Calls must be accurately managed or redirect as appropriate.Assemble information concerning patient's clinical background and referral needs.Per referral guidelines, provides appropriate clinical information to specialist.Ensures that referrals are addressed in a timely manner.Verifies insurance information for referral purposes and process insurance information for referral patients.Qualifications & Education:Minimum 2 years' experience in a medical setting (required)Three years of office clerical experience; or an approved combination of education and experience. High School diploma, Certificate of Attendance, Certificate of Completion, GED, or equivalent is required.Working knowledge of Microsoft Office applications.Practice Management Software Experience.Excellent communication skills.Medical terminology knowledge preferred.Bilingual English and Spanish (required).Note: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member. No Third Party Agencies or Submissions Will Be Accepted. Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.
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Sep 1st, 2021 03:18AM
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Sep 1st, 2021 03:18AM
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CareMax
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nasdaq:cmax
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managedhealthcarepartnersllc.applytojob.com
|
managedhealthcarepartnersllc.applytojob.com
|
Sep 1st, 2021 12:00AM
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Community Outreach Representative (Sales)
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Open
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Miami
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FL
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USA
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Thank you for your interest in pursuing an employment opportunity at Caremax!Caremax was founded in 2011 with the vision to be the medical centers instinctively recognized by our patients where healthcare and wellness is all about. Caremax is a group of eleven multi-specialty medical centers catering to the Medicare Advantage population.If you have a desire to serve the community and share your talent with our patients, then this is the position for you. Caremax is the right place to display your skills!Community Outreach Representative - VentasSi hablas español, tienes deseos de crecer profesionalmente y ganar dinero, entonces ven, te invitamos a ser parte de una extraordinaria organización que ofrece cuidados preventivos de salud a las personas elegibles de Medicare Advantage.Como Community Outreach Representative - Ventas tendrás la oportunidad de crecer con nosotros en el área de marketing llegando a la comunidad a través de eventos, llamadas, actividades, etc. El ambiente de trabajo es incomparable. Te ofreceremos un sueldo fijo, comisiones, días de vacaciones, seguro médico, uniforme, feriados pagados, etc.Community Outreach RepresentativeCaremax Medical Centers are currently searching for full-time Community Outreach Representatives for Coral Way, Pembroke Pines, Broward, Homestead, and North Miami areas. This position is designed to increase sales and reach out to the community.What’s in it for you?Paid trainingHourly salary plus commission based upon enrolling new members.Excellent benefits: health, dental, and vision, matching 401(k), life insurance, PTO, paid Holidays, FSA, etc.Excellent working environment.Qualifications/Skills:Excellent communication skills and the ability to build rapport quicklyConfident in handling rejectionAble to handle fast pace and high volume of face-to-face interactionBilingual in Spanish and English (preferred).Note: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member. No Third Party Agencies or Submissions Will Be Accepted. Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.
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Sep 1st, 2021 03:18AM
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Sep 1st, 2021 03:18AM
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CareMax
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nasdaq:cmax
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managedhealthcarepartnersllc.applytojob.com
|
managedhealthcarepartnersllc.applytojob.com
|
Sep 2nd, 2021 12:00AM
|
Customer Service Representative (Bilingual in English and Spanish - 10:30AM-7PM)
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Open
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Miami
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FL
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USA
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|
|
Thank you for your interest in pursuing an employment opportunity at Caremax!Caremax was founded in 2011 with the vision to be the medical centers instinctively recognized by our patients where healthcare and wellness is all about. Caremax is a group of eleven multi-specialty medical centers catering to the Medicare Advantage population.If you have a desire to serve the community and share your talent with our patients, then this is the position for you. Caremax is the right place to display your skills!We are seeking a Patient Retention Representative who acts as member advocate to resolve questions or concerns in our corporate office in Miami. General Responsibilities:Duties may include, but are not limited to:Conducts member satisfaction calls and acts as member advocate to resolve questions or concerns.Resolves members inquiries and complaints fairly and effectively according to the processes and procedures.Establishes effective working rapport with medical centers personnel (providers and administrative staff).Contacts with medical centers’ staff on behalf of the patient to assist with appointment scheduling and/or referral services. Responds to questions, resolves issues and/or forwards to appropriate personnel in a timely manner to ensure member, referral, and employee satisfaction. Enhances organization reputation by accepting ownership of duties and promoting a caring and supportive environment consistent with our mission.Works extensively with NextGen EMR system to further investigate member services and documents, patient surveys.Maintains accuracy and quality control with daily patient contact and data input.Communicates with patients to ensure questions and concerns area processed in a timely manner and effectively communicates with medical centers and corporate employees.Owns issues through verified resolution.Provides adequate notes and documentation within platform to ensure proper patient satisfaction.Demonstrates adherence to all company, state, and federal policies, laws, and regulations including HIPAA.Conducts telephone conversations in a polite manner and ensures accurate information is exchanged and member is satisfied.Has knowledge of all appropriate service and business metrics and assists team on action plans to improve outcomes.Assists in the execution of all company initiatives and programs and participates in staff meetings. Reports errors, omissions, and incidents to the Supervisor of Patient Retention through documented reports.Qualifications and Requirements:Working knowledge of Microsoft Office applications.Bilingual in English and Creole, required.Practice Management Software Experience. Three years of customer service experience. Excellent communication skills.Medical terminology knowledge preferred.High School diploma, Certificate of Attendance, Certificate of Completion, GED, or equivalent is required.Note: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member. No Third Party Agencies or Submissions Will Be Accepted. Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.
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Sep 2nd, 2021 09:28AM
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Sep 2nd, 2021 09:28AM
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CareMax
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|
|
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nasdaq:cmax
|
managedhealthcarepartnersllc.applytojob.com
|
managedhealthcarepartnersllc.applytojob.com
|
Sep 3rd, 2021 12:00AM
|
Medical Records Coordinator (Must be bilingual)
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Open
|
|
|
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Miami
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FL
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USA
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|
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General Responsibilities: Duties may include, but are not limited to:Checks insurance eligibility of all patients coming to see PCP or APRN before reviewing medical record.Examines patient medical records for completeness ensuring all required specialist note, diagnostics results are included.May cancel a patient’s appointment if a diagnostic test or specialist note is not ready and will not be available at time of visit; physician’s approval is necessary. Chart reviewer must call the patient to cancel appointment, if patient still wants to see provider, do not cancel appointment and notify provider.Makes a note of reason of cancelation, for example: “notes/result not available, authorized by provider and patient”.Reviews provider list of appointments at least with 48 hours prior, look for any last-minute additions to the schedule, review chart and follow normal process described above.Maintains the confidentiality of all records. Qualifications:High School diploma, Certificate of Attendance, Certificate of Completion, GED, or equivalent is required.Working knowledge of Microsoft Office applications.Practice Management Software Experience.Previous experience at a medical office.Excellent communication skills.Fluent in English and Spanish, required.Medical terminology knowledge, preferred.Note: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member. No Third Party Agencies or Submissions Will Be Accepted. Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.
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Sep 3rd, 2021 03:56AM
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Sep 3rd, 2021 03:56AM
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CareMax
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|
|
|
nasdaq:cmax
|
managedhealthcarepartnersllc.applytojob.com
|
managedhealthcarepartnersllc.applytojob.com
|
Sep 3rd, 2021 12:00AM
|
Referral Coordinator - Miami
|
Open
|
|
|
|
Miami
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FL
|
USA
|
|
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Thank you for your interest in pursuing an employment opportunity at Caremax!Caremax was founded in 2011 with the vision to be the medical centers instinctively recognized by our patients where healthcare and wellness is all about. Caremax is a group of eleven multi-specialty medical centers catering to the Medicare Advantage population.If you have a desire to serve the community and share your talent with our patients, then this is the position for you. Caremax is the right place to display your skills!Caremax Medical Centers is seeking a Referral Coordinator to function in a high public contact in a respectful and professional manner with patients, staff and providers. The successful candidate will operate within the position established chain of command and consistently observe; adhere to the clinic hour of operation; be flexible and supportive of the clinics work demand, trends and changes. Starting at $11/hr or Depending on Experience. Responsibilities:Duties may include, but are not limited to:The Referral Coordinator schedules, problem solve, communicates, and coordinates referral appointments with outside specialists upon receipt of the Referral Order from designated Caremax Provider. Reviews, screens, and distributes incoming faxes accordingly.Tracks and enters all referral requests in the Referral Management System (EMR) and Insurance Electronic System on a daily basis.Coordinates with the clinical staff to track the status of all provider reports on patients referred to hospitals, outside clinics and Specialty Providers and follows up for reports/records not received on referred patients.Maintains an accurate records of external referral patient's appointments that are kept, failed, and current status in the Referral Management System (EMR) for outstanding, provider reports that are (30 days or more old), and follows-up with the appropriate provider.Ensures that all referral forms are sent to health records in a timely manner, after assigned actions are completed.Provides Intensive tracking and follow-up on all patient's referral orders. Documents efforts to reschedule patients and provide documentation in EMR/Referral Management Data base, as appropriate.Emails/Faxes authorization referral forms and requested records that are obtained from NextGen, including all required documents will be attached to the referral form and sent to the patient's Specialist in preparation for the visit.Routinely makes reminder phone calls, reminder to referral patients in advance of appointment with outside providers.Responds to in-house provider and clinical staff questions, requests and concerns regarding the status of patient referrals, care coordination or follow-up status.Provides transportation consultation, coordination and support to clinic patients referred to specified health care facilities.Answers, responds and documents phone calls, request and questions from patients in a timely manner. Calls must be accurately managed or redirect as appropriate.Assemble information concerning patient's clinical background and referral needs.Per referral guidelines, provides appropriate clinical information to specialist.Ensures that referrals are addressed in a timely manner.Verifies insurance information for referral purposes and process insurance information for referral patients.Qualifications & Education:Minimum 2 years' experience in a medical setting (required)Three years of office clerical experience; or an approved combination of education and experience. High School diploma, Certificate of Attendance, Certificate of Completion, GED, or equivalent is required.Working knowledge of Microsoft Office applications.Practice Management Software Experience.Excellent communication skills.Medical terminology knowledge preferred.Bilingual English and Spanish (required).Note: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member. No Third Party Agencies or Submissions Will Be Accepted. Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.
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Sep 3rd, 2021 03:56AM
|
Sep 3rd, 2021 03:56AM
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CareMax
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|
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nasdaq:cmax
|
managedhealthcarepartnersllc.applytojob.com
|
managedhealthcarepartnersllc.applytojob.com
|
Sep 3rd, 2021 12:00AM
|
Customer Service Representative (Bilingual in English and Spanish - 10:30AM-7PM)
|
Open
|
|
|
|
Miami
|
FL
|
USA
|
|
|
Thank you for your interest in pursuing an employment opportunity at Caremax!Caremax was founded in 2011 with the vision to be the medical centers instinctively recognized by our patients where healthcare and wellness is all about. Caremax is a group of eleven multi-specialty medical centers catering to the Medicare Advantage population.If you have a desire to serve the community and share your talent with our patients, then this is the position for you. Caremax is the right place to display your skills!We are seeking a Patient Retention Representative who acts as member advocate to resolve questions or concerns in our corporate office in Miami. General Responsibilities:Duties may include, but are not limited to:Conducts member satisfaction calls and acts as member advocate to resolve questions or concerns.Resolves members inquiries and complaints fairly and effectively according to the processes and procedures.Establishes effective working rapport with medical centers personnel (providers and administrative staff).Contacts with medical centers’ staff on behalf of the patient to assist with appointment scheduling and/or referral services. Responds to questions, resolves issues and/or forwards to appropriate personnel in a timely manner to ensure member, referral, and employee satisfaction. Enhances organization reputation by accepting ownership of duties and promoting a caring and supportive environment consistent with our mission.Works extensively with NextGen EMR system to further investigate member services and documents, patient surveys.Maintains accuracy and quality control with daily patient contact and data input.Communicates with patients to ensure questions and concerns area processed in a timely manner and effectively communicates with medical centers and corporate employees.Owns issues through verified resolution.Provides adequate notes and documentation within platform to ensure proper patient satisfaction.Demonstrates adherence to all company, state, and federal policies, laws, and regulations including HIPAA.Conducts telephone conversations in a polite manner and ensures accurate information is exchanged and member is satisfied.Has knowledge of all appropriate service and business metrics and assists team on action plans to improve outcomes.Assists in the execution of all company initiatives and programs and participates in staff meetings. Reports errors, omissions, and incidents to the Supervisor of Patient Retention through documented reports.Qualifications and Requirements:Working knowledge of Microsoft Office applications.Bilingual in English and Creole, required.Practice Management Software Experience. Three years of customer service experience. Excellent communication skills.Medical terminology knowledge preferred.High School diploma, Certificate of Attendance, Certificate of Completion, GED, or equivalent is required.Note: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member. No Third Party Agencies or Submissions Will Be Accepted. Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.
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Sep 3rd, 2021 03:56AM
|
Sep 3rd, 2021 03:56AM
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CareMax
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|
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