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nasdaq:evlv
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https://www.indeed.com/cmp/shophq/reviews
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Sep 12th, 2022 12:00AM
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Open
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Open
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Open
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iMedia Brands, Inc.
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Sales Representative
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Eden Prairie, MN
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USA
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Complaining to Department of Justice
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They have changed the sales job I got hired for into a customer service job with little to no proper training and no raise.
Completely changed the job overnight and dumped massive amounts of work into our laps with no compensation.
Haven't had a raise in 2 years.
Job is being outsourced out of country slowly and they are firing people one by one.
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0.0
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0.0
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1.0
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1.0
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1.0
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1.0
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1.0
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1.0
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Sep 16th, 2022 07:03PM
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Sep 16th, 2022 07:03PM
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EVINE Live
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Consumer Services
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General Retailers
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nasdaq:evlv
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https://www.indeed.com/cmp/shophq/reviews
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Sep 7th, 2022 12:00AM
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Open
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Open
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Open
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iMedia Brands, Inc.
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Anonymous
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Eden Prairie, MN
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USA
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Great people, horrible ceo and treatment of employees.
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The way they lay everyone off and then rehire people for less pay is disgusting. It is a ver toxic work environment where you constantly stress about losing your job.
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0.0
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0.0
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1.0
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0.0
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0.0
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0.0
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0.0
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0.0
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Sep 16th, 2022 07:03PM
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Sep 16th, 2022 07:03PM
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EVINE Live
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Consumer Services
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General Retailers
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nasdaq:evlv
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https://www.indeed.com/cmp/shophq/reviews
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Aug 15th, 2022 12:00AM
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Open
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Open
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Open
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iMedia Brands, Inc.
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Customer Service Representative
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Bowling Green, KY
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USA
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If you want to talk nonstop itâs easy
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Itâs hard to get ahold of anyone above you. It can take 2 weeks to get anyone to even reply to an email. Understaffed. But easy job if you can spend 8hours nonstop on the phone with upset customers. UnderstaffEd so the phone never ever stops ringing-not even for 5 minutes. Hold times always at least 45 minutes so already unhappy customers are heated by the time you speak to them. Most of the job is being independent and winging it because management is spread so thin. Benefits and PTO are nice.
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0.0
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0.0
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3.0
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0.0
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0.0
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0.0
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0.0
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0.0
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Sep 16th, 2022 07:03PM
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Sep 16th, 2022 07:03PM
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EVINE Live
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Consumer Services
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General Retailers
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nasdaq:evlv
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https://www.indeed.com/cmp/shophq/reviews
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Aug 3rd, 2022 12:00AM
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Open
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Open
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Open
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ShopHQ
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Manager, Product Management Specialist
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Eden Prairie, MN
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USA
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My team was great, the company was not
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I was there for nearly 8 years. In my time the company went through several name changes and frankly countless leadership changes. My team moved under every department you can think of for seemingly no reason.
Their reaction to the pandemic was offensive. Lots of layoffs happened which was expected, we worked from home for a couple months and then suddenly everyone had to be back in the office full time with no explanation. No one had the authority to advocate for at least a hybrid WFH schedule, it was the CEO's ruling as far as anyone could surmise.
When someone in the building tested positive they would not tell anyone and would advise you not to tell anyone either, just contacted names you gave on your behalf and still wouldn't say who the person was or that they tested positive just a vague who did you talk to, it was ridiculous.
We didn't get even a cost of living raise for 2 years, once we finally started asking we were told you had to make a pitch for why you deserved a raise and then it wasn't a guarantee.
Lots of turnover which didn't affect my team much except when people were laid off that meant no one knew how to do their job and even if they ever decided to backfill no one knew how to teach a new person how to do the job so all these tasks over the years were just a big question mark because someone would leave and take their know how with them.
My team was what kept me around, I reported to multiple people that I enjoyed working with and overall my role was not exceptionally demanding, but I know other departments had it much worse.
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0.0
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0.0
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2.0
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3.0
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1.0
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3.0
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2.0
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4.0
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Aug 5th, 2022 01:20AM
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Aug 5th, 2022 01:20AM
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EVINE Live
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Consumer Services
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General Retailers
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nasdaq:evlv
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https://www.indeed.com/cmp/shophq/reviews
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Jul 24th, 2022 12:00AM
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Open
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Open
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Open
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iMedia Brands, Inc.
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Customer Service Representative
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Eden Prairie, MN
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USA
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Good pay for position
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Lots to know but there are easy processes in place. Typical call center environment. Great employee discount. Free lunch on weekends. Variety of potential advancement opportunities.
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Pto, cafe on site, empowerment
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Health insurance coverage wasnât what I needed
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0.0
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0.0
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4.0
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4.0
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4.0
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3.0
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4.0
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4.0
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Sep 16th, 2022 07:03PM
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Sep 16th, 2022 07:03PM
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EVINE Live
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Consumer Services
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General Retailers
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nasdaq:evlv
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https://www.indeed.com/cmp/shophq/reviews
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Jul 23rd, 2022 12:00AM
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Open
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Open
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Open
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ShopHQ
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Anonymous
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Anonymous
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We are a family bonded through everything we've been through at the company
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I like the people I work with but there have been a lot of issues and changes that don't quite make sense. It feels like Customer Service isn't appreciated by upper management. We are over stressed with issues and can't complete the minimum requirements of the job. A lot of cuts were made over the years and they expect others to do the job of other departments without paying them any more all the while the big man keeps making more and more.
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0.0
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0.0
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2.0
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3.0
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1.0
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1.0
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2.0
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3.0
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Jul 24th, 2022 09:12AM
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Jul 24th, 2022 09:12AM
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EVINE Live
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Consumer Services
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General Retailers
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nasdaq:evlv
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https://www.indeed.com/cmp/shophq/reviews
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Jul 12th, 2022 12:00AM
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Open
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Open
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Open
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ShopHQ
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Customer Service Supervisor
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Bowling Green, KY
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USA
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Don’t expect a raise
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Raises don’t come often, provided multiple task with no additional pay, too many lay offs for budget cuts. Upper management above supervisors are a joke.
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0.0
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0.0
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2.0
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2.0
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2.0
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1.0
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2.0
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2.0
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Jul 13th, 2022 12:28AM
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Jul 13th, 2022 12:28AM
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EVINE Live
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Consumer Services
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General Retailers
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nasdaq:evlv
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https://www.indeed.com/cmp/shophq/reviews
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Jun 24th, 2022 12:00AM
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Open
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Open
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Open
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ShopHQ
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Customer Service Representative
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Bowling Green, KY
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USA
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Shop hq
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Company is very unorganized does not believe in advancing workers or giving raises I have been here for a little over a year and I make less then the new hires do
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0.0
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0.0
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1.0
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1.0
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1.0
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1.0
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1.0
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1.0
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Jun 26th, 2022 12:31AM
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Jun 26th, 2022 12:31AM
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EVINE Live
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Consumer Services
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General Retailers
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nasdaq:evlv
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https://www.indeed.com/cmp/shophq/reviews
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Jun 24th, 2022 12:00AM
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Open
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Open
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Open
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iMedia Brands, Inc.
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Customer Service Associate
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Coon Rapids, MN
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USA
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Flexible hours
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I was excited to work at C&B but learned quickly that there is no team work, everyone for themselves. The manager at my store was not kind or compassionate and was only interested in the goal for the day. The pay was extremely low. If you have no skills, they will hire you if you put on a good impression.
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0.0
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0.0
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2.0
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4.0
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2.0
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2.0
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2.0
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1.0
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Sep 16th, 2022 07:03PM
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Sep 16th, 2022 07:03PM
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EVINE Live
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Consumer Services
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General Retailers
|
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nasdaq:evlv
|
https://www.indeed.com/cmp/shophq/reviews
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Jun 8th, 2022 12:00AM
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Open
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Open
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Open
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iMedia Brands, Inc.
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Order Picker/Packer
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Bowling Green, KY
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USA
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makes walmart look like a good place to work
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I would not recommend anyone to apply to this place. Management is lazy and rude. Most the equipment is broke or in need of service. The best part is that you mite ending up working there 5 years without a raise in pay.
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no safety rules in place - do as you please
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a cafe in the breakroom
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0.0
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0.0
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1.0
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1.0
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1.0
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1.0
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1.0
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1.0
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Sep 16th, 2022 07:03PM
|
Sep 16th, 2022 07:03PM
|
EVINE Live
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Consumer Services
|
General Retailers
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