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Last Updated 2024-07-17

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Ticker Symbol Entity Name Domain As Of Date Title URL Brand Category Location Text City State Country Posted Date Number of Openings Description Salary Salary Currency Salary Description Coordinates Date Added Date Updated Company Name Sector Industry
nasdaq:msft careers.microsoft.com careers.microsoft.com Sep 15th, 2022 12:00AM Business Program Management Open Business Operations Dubai, Dubai, United Arab Emirates ARE Sep 12th, 2022 12:00AM Responsibilities: Responsibilities Business Program Planning and Design  Performs program landscape research and analysis (e.g., internal and/or external market, sales, delivery), forecasting, and examines business trends (e.g., customer feedback and expectations) to identify audience size and program scope, and stays current, agile, competitive, and contributes to programs impacting the broader unit. Demonstrates thought leadership in contributing to overall business goals, objectives, and strategies, as well as short- and long-term business priorities. Understands and identifies current program risks, impact, and develops mitigation plans impacting the broader unit.  Identifies and scopes opportunities to develop new programs and improve current ones impacting the broader unit. Leads the identification and resolution of root problems (e.g., root-cause analysis) and the definition of the program strategy. Gathers program requirements, identifies resource needs, creates the project plan and targets, and works across teams to align on the plan of record. Improves the operations of existing programs by applying industry methodology, defining highly complex program issues, assessing various scenarios, and selecting the optimal scenario to resolve issues. Drives clarity in highly complex program issues and strives for simplification.  Leads others who work with cross-functional (e.g., organizational, product, business) stakeholders (e.g., Engineering) to design highly complex programs from initiation to delivery, independently. Provides expertise to produce collateral (e.g., proposals, strategy walking deck, internal and external pitch content) to incorporate stakeholder needs and ensure the business objectives are met.  Leads the defining and tracking of success criteria and performance metrics (e.g., Objectives and Key Results [OKRs] and Key Performance Indicators [KPIs]), such as quality, adoption, usage, impact, and effectiveness for the program.  Buisness Program Excellence and Execution  Shares best practices to define and execute on landing and communication plans, such as the target audience(s) and communication strategy. Leads the rhythm of business (ROB) during plan execution to ensure participants and stakeholders are communicating and responding according to the necessary cadence. Leads others to work across teams (e.g., Landing, Design, Engineering, Supply Chain, Finance, Technical Program Management) to ensure all program requirements are understood and can be met.  Shares expertise to evangelize highly complex programs to stakeholders, partners, and customers to gain buy in. Leverages data and performance metrics (e.g., Objectives and Key Results [OKRs] and Key Performance Indicators [KPIs]) to demonstrate the value of the program and show business impact. Leads others to adapt communication style and storytelling strategy according to audience and business needs.   Business Program Management  Leads a portfolio of projects including the project plan, timelines, milestones, financial management, performance metrics, and/or resource needs for highly complex programs. Communicates the program status and risk to relevant stakeholders and holds them accountable for following the established schedule, risk mitigation plans, and processes. Establishes objectives and success criteria for the project in an inclusive, collaborative manner with all stakeholders. Provides insight to lead others to understand mapping or how people, process, technology, and systems work and impact one another. Leads the collaboration including leveraging other teams (e.g., Supply Chain, Engineering, Sales) to ensure program processes are rigorous and executed efficiently. Develops processes around scope and scheduled changes for programs impacting the broader unit, and communicates them to stakeholders. Recognizes process gaps/inefficiencies and drives strategies for optimization.   Business Program Evaluation and Improvement  Provides insight to cost-benefit analyses to examine performance to value drivers (e.g., profit and loss [P&L], return on investment [ROI]). Leads monthly business review (MBR) and runs rhythms regularly to identify what is working and what is not, and makes improvements accordingly.  Provides insight to collect and evaluate success criteria and performance metrics (e.g., Objectives and Key Results [OKRs] and Key Indicators [KPIs]), such as acquisition, usage, impact, effectiveness, and customer feedback, and uses scorecards and dashboards to monitor highly complex programs and ensure all activities align with business and program objectives. Leads the synthesis of data analytics (e.g., scenario analyses) to derive insights and training that help identify current and future program risks and mitigation plans, as well as opportunities to streamline and optimize programs based on lessons learned that impact the broader unit.  Utilizes direction and strategy from leadership to advocate and influence sponsorship regarding business area of expertise in order to create and execute plans that shift current priorities to new organizational initiatives and objectives, and influences others to change behavior accordingly. Leads the definition of the vision and strategy for change, broad and specific impact, and the flow of communication to the organization. Ensures buy in and adoption of the new program or change by others in the organization. Leads others to develop the collateral required to enable key stakeholders and others to be on board. Leads the training, reskilling, and mapping of individuals in partnership with Human Resources (HR). Qualifications: Important Areas of Responsibility Digital Sales activation and Field Alignment STU Operations Lead Management  Partners New Business motions and alignment to solution plays Acquisitions   Required/Minimum Qualifications Bachelor's Degree in Business, Operations, Finance or related field AND 6+ years work experience in program management, process management, process improvement  OR equivalent experience.   Knowledge, Skills, Abilities Agility Big Picture View Business Acumen Business Analysis Business Intelligence (BI) Business Relationship Management Change Management Conflict Resolution Continuous Improvement Creativity Cross-functional Team Leadership Customer Research Data Analysis Decision Making Detail Oriented English Language Proficiency Financial Analysis Influencing for Impact Judgement Key Performance Indicators Negotiation Operational Excellence Opportunity Identification Oral Communication Persuasion/Storytelling Presentation Skills Problem Solving Process Design Product Knowledge Program Management Project Management  Project Visioning Quality Assurance  Risk Analysis Strategic Content Development Value Selling Written Communication  Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Benefits and Perks: Industry leading healthcare, Savings and investments, Giving programs, Educational resources, Maternity and paternity leave, Opportunities to network and connect, Discounts on products and services, Generous time away Sep 14th, 2022 08:13PM Sep 14th, 2022 08:13PM Microsoft Technology Software & Computer Services
nasdaq:msft careers.microsoft.com careers.microsoft.com Sep 15th, 2022 12:00AM Cloud Solution Architecture Open Customer Success Dubai, Dubai, United Arab Emirates ARE Aug 22nd, 2022 12:00AM With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience. Are you someone who is always looking for an opportunity to create customer impact through deep understanding of the customer context and ambitions? Have you been a trusted advisor bringing thought leadership and technical expertise to support customers on their transformation journeys? If yes, Come join us as Microsoft aspires to help our customers build and modernize applications with Azure/ PowerApps, by developing software in the cloud with GitHub and Visual Studio.  We are looking for a highly motivated and passionate Customer Success Architect – App Innovation focused on helping developers build world class applications taking advantage of Azure/PowerApps with GitHub and Visual studio. As part of this role, you will be responsible for technical customer engagements, working with the most challenging and exciting projects within Microsoft customer base. You will work with select customers to lead deep technical architecture discussions with senior customer executives, Enterprise Architects, IT Management and Developers. You will collaborate with a variety of internal and external teams to develop pilots and oversee implementation projects, ensuring technical blockers are removed on adoption. You will drive technical intensity of developers and create communities within customers. You will collaborate with Product engineering to share feedback into the development of Microsoft products and help develop Azure platform. You are front and center with our customers supporting their digital journey and empowering them to achieve more! This opportunity will allow you to accelerate your career growth, honing your technical and collaboration skills, and deepening your cloud expertise.  This role is flexible in that you can work up to (Hybrid work policy) Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Responsibilities: Key ResponsibilitiesUnderstanding Customer Technical Environment: Identify and evaluate industry trends, and jointly develop technical enablement plan with customer. Maintain technical skills and knowledge of market trends, opportunities, and competitive insights. Provide feedback & insights from customers/partners back to the relevant teams including Product Groups, to enable continuous improvement. Architecture Design & Deployment: Apply technical knowledge and customer insights to create a Cloud modernization roadmap and facilitate architecting solutions to meet business and IT needs, ensuring technical viability of new projects and successful deployments, while orchestrating key resources and infusing key Application Development and DevOps technologies (e.g., App Service, containers, serverless, cloud native, etc.) and Low code development platforms as appropriate. Architect Frameworks, reusable components and solutions to meet business and IT needs, ensuring technical envisioning and proof of concepts for new projects and successful deployments, infusing key governance and security frameworks (e.g., Centre of excellence (COE), landing zone accelerators and ALM), and Application Development and DevOps technologies (e.g. APIM, Functions, ADO, GitHub etc.) Consumption (Cloud & Support) growth: Develop opportunities to drive Customer Success business results by working with technical decision makers to ensure they understand Microsoft's Cloud value proposition and get value from their investment in the Microsoft technology. Solution/Offer/Practice Development - Lead execution of architectural engagements, such as Technical Briefings, Proof of Concepts, Architectural Design Sessions, and Hackathons with the goal of defining and bringing new solutions/offers/practice to market. Resolution of Customer Blockers: Identify resolutions to issues blocking go-live of customer success projects by leveraging Microsoft Cloud technical subject matter expertise. Lead the technical conversations with customers to drive value from their MS investments. Deliver all work according to MS best practices & policies and using repeatable IP.  Lead resiliency reviews, technical optimization to ensure all solutions deployed exhibit high levels of performance, security, scalability and increase customer business value. Drives efforts to ensure that the customer's environment and applications are well-architected. Assess the Customers' knowledge of Microsoft Cloud, Power platform and overall cloud readiness to support through a structured learning plan and ensure its delivery · Collaborate with other Cloud Solution Architects and partners in developing complex end-to-end Enterprise solutions on the Microsoft Cloud platform Trusted Advisor: Customer centricity: Develop and expand deep relationships with key customers, Software Engineering and IT decision makers, who drive long-term cloud adoption within their company to enable them to be cloud advocates. Be the voice of the customer. Technical leadership: Assess the Customers' knowledge of Azure platform and overall cloud readiness to support customers through a structured learning plan and ensure its delivery through partners · Collaborate with Cloud Solution Architects in develo