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nasdaq:nuan jobs.nuance.com jobs.nuance.com Dec 7th, 2019 12:00AM Technical Support Engineer (Dragon Medical One Software Solution) Open NUANCE COMMUNICATIONS Full Time London GBR Aug 21st, 2019 12:00AM <h2 class='iCIMS_SubHeader iCIMS_SubHeader_Job'></h2><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'>Company Overview:</h3><div class='iCIMS_InfoMsg iCIMS_InfoMsg_Job'><div class='iCIMS_Expandable_Container'><div class='iCIMS_Expandable_Text'><p style='margin: 0px;'><span style='font-size: 9.0pt; font-family: 'Verdana',sans-serif;'>Nuance Communications, Inc. is the pioneer and leader in conversational AI innovations that bring intelligence to everyday work and life. The company delivers solutions that understand, analyze and respond to human language, amplifying human intelligence. With decades of domain and artificial intelligence expertise, Nuance works with thousands of organizations &ndash; in healthcare, telecommunications, automotive, financial services, retail, and more &ndash; to create stronger relationships and better experiences for their customers.</span></p><p style='margin: 0in; margin-bottom: .0001pt;'><span style='font-size: 9.0pt; font-family: 'Verdana',sans-serif;'><br> Join our <strong><span style='font-family: 'Verdana',sans-serif;'>Healthcare</span></strong> team...caring for clinicians the way they care for patients. Beyond words. We create technology that lets clinicians capture and document care quickly and easily so they can focus their attention on their patients. </span></p></div></div></div><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'>Job Summary:</h3><div class='iCIMS_InfoMsg iCIMS_InfoMsg_Job'><div class='iCIMS_Expandable_Container'><div class='iCIMS_Expandable_Text'><p style='margin: 0px;'><strong>Summary:&nbsp;</strong>Technical Product Support for end-customers (hospitals) and partners for Dragon Medical One and Workflow products.</p><p style='margin: 0px;'><p style='margin: 0px;'><strong>Responsibilities:</strong></p><p style='padding-left: 30px;'> &bull; Support end-customers who have deployed our Dragon solutions and need technical help around the products <br> &bull; Support our partners when problems occur on their customer sites <br> &bull; Troubleshoot problems and track down root causes <br> &bull; Reproduce issues in local test environments <br> &bull; Escalate product issues to our research and engineering teams <br> &bull; Maintain and enhance our technical knowledge base <br> &bull; Provide product feedback from partners and end-customers to product management, development and account management </p><p style='padding-left: 30px;'>&bull; Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for securing.</p><p style='margin: 0px;'><p style='margin: 0px;'><p style='margin: 0px;'><strong>Required Skills:&nbsp;</strong></p><p style='margin: 0px;'>Excellent English language skills,</p><p style='margin: 0px;'>Strong Microsoft Windows knowledge,</p><p style='margin: 0px;'>Strong technical understanding of Windows server and networks,</p><p style='margin: 0px;'>Willingness to learn,</p><p style='margin: 0px;'>Competence of problem solving in the IT environment,</p><p style='margin: 0px;'>Solution oriented way of working,</p><p style='margin: 0px;'>Team spirit,</p><p style='margin: 0px;'>Good communicator</p><p style='margin: 0px;'><p style='margin: 0px;'><strong>Desired Skills:</strong> Programming skills,&nbsp; &nbsp;SQL database knowledge</p><p style='margin: 0px;'><p style='margin: 0px;'><strong>Education:</strong>&nbsp;Degree in computer science or similar or profound experience in the area</p></div></div></div><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'>Additional Information:</h3><div class='iCIMS_InfoMsg iCIMS_InfoMsg_Job'><div class='iCIMS_Expandable_Container'><div class='iCIMS_Expandable_Text'><p style='margin: 0px 0px 10.66px;'><span style='margin: 0px;'>Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.</span></p></div></div></div><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'></h3><div class='iCIMS_JobOptions'><h2 class='iCIMS_SubHeader iCIMS_SubHeader_Job'>Options</h2><div id='jobOptionsMobile' class='iCIMS_JobOptionsMobile iCIMS_JobOptionsMobile_Options3'><a href='https://intljobs-nuance.icims.com/jobs/42160/technical-support-engineer------%28dragon-medical-one-software-solution%29/job?mode=apply&apply=yes&in_iframe=1&hashed=1374626946' class='iCIMS_Anchor iCIMS_Action_Button iCIMS_ApplyOnlineButton iCIMS_PrimaryButton' title='Apply for this job online'><div class='iCIMS_Action_ButtonText'><span class='iCIMS_LongLabel'>Apply for this job online</span><span class='iCIMS_ShortLabel'>Apply</span></div></a><a onclick='showSocialOptions(); return false' id='mobileShowSocialOptionsButton' href='#' class='iCIMS_Anchor iCIMS_Action_Button iCIMS_JobShareButton' title='Share'><div class='iCIMS_Action_ButtonText'><span class='iCIMS_ShortLabel'>Share</span></div></a><a href='https://intljobs-nuance.icims.com/jobs/42160/technical-support-engineer------%28dragon-medical-one-software-solution%29/referral?in_iframe=1&hashed=124489200' class='iCIMS_Anchor iCIMS_Action_Button iCIMS_SecondaryButton' title='Refer this job to a friend'><div class='iCIMS_Action_ButtonText'><span class='iCIMS_LongLabel'>Refer this job to a friend</span><span class='iCIMS_ShortLabel'>Refer</span></div></a></div><div id='jobSocialOptions' class='iCIMS_jobSocialOptions'><div id='jobSocialOptionsErrMsg' class='iCIMS_Message iCIMS_ErrorMessage iCIMS_GenericMessage NoDisplay'>Sorry the Share function is not working properly at this moment. 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nasdaq:nuan jobs.nuance.com jobs.nuance.com Dec 7th, 2019 12:00AM Business Intelligence Data Warehouse Architect - some home working Open NUANCE COMMUNICATIONS Full Time Marlow BKM GBR Sep 17th, 2019 12:00AM <h2 class='iCIMS_SubHeader iCIMS_SubHeader_Job'></h2><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'>Company Overview:</h3><div class='iCIMS_InfoMsg iCIMS_InfoMsg_Job'><div class='iCIMS_Expandable_Container'><div class='iCIMS_Expandable_Text'><p style='margin: 0px;'><span style='font-size: 10pt; font-family: arial, helvetica, sans-serif;'>Nuance Communications, Inc. is the pioneer and leader in conversational AI innovations that bring intelligence to everyday work and life. The company delivers solutions that understand, analyze and respond to human language, amplifying human intelligence. With decades of domain and artificial intelligence expertise, Nuance works with thousands of organizations &ndash; in healthcare, telecommunications, automotive, financial services, retail, and more &ndash; to create stronger relationships and better experiences for their customers.</span></p></div></div></div><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'>Job Summary:</h3><div class='iCIMS_InfoMsg iCIMS_InfoMsg_Job'><div class='iCIMS_Expandable_Container'><div class='iCIMS_Expandable_Text'><p style='margin-bottom: .0001pt;'><span style='font-size: 9.0pt;'>The <strong>Data Warehouse Architect</strong> will be responsible for the overall technical design and solution of the BI solution, from both an infrastructure and software perspective. The Data Warehouse Architect will work directly with internal Nuance teams such as Product Management and Engineering teams, to design/develop/deploy services and ensure high availability of the BI environment. The Data Warehouse Architect will ensure that they are up to date with the latest technologies available, ensuring that the BI solutions stay ahead of the curve and enables the delivery of best in class reporting and analytics. The Data Warehouse Architect will be the technical authority for Nuance&rsquo;s BI platform services, ensuring alignment of designs with existing system capabilities, roadmap features and the overall BI Strategy.</span></p><p style='margin-bottom: .0001pt;'><span style='font-size: 9.0pt;'></span></p><p style='margin-bottom: .0001pt;'><span style='font-size: 9.0pt;'></span></p><p style='margin-bottom: .0001pt;'><strong><span style='font-size: 9.0pt;'>Principal duties and responsibilities:</span></strong></p><ul><li><span style='font-size: 9.0pt;'> Technical authority of solution designs for Nuance Business Intelligence systems <br></span></li><li><span style='font-size: 9.0pt;'> Preparing technical solution and architecture documents, specifications and presentations for business sign off and approval <br></span></li><li><span style='font-size: 9.0pt;'> Capacity planning, monitoring and forecasting of the Nuance BI platforms <br></span></li><li><span style='font-size: 9.0pt;'> Responsible for optimizing, maintaining and supporting the Data Warehouse and the Business Intelligence environment to ensure high availability and scalability. <br></span></li><li><span style='font-size: 9.0pt;'> Production of technical materials to capture BI requirements and implementation level details, ongoing ownership of documentation suite and standards <br></span></li><li><span style='font-size: 9.0pt;'> Ownership of the technical design, delivery and implementation of the Nuance BI solution <br></span></li><li><span style='font-size: 9.0pt;'> Identifying new opportunities, from experience or BI trends, to improve the overall Nuance BI solution offering at both a technical and product perspective <br></span></li><li><span style='font-size: 9.0pt;'> Promoting best practices across the business unit, improving processes where required, introducing new processes where gaps exist <br></span></li><li><span style='font-size: 9.0pt;'> Close working with Nuance Engineering & Networking teams, to propose architectural improvements or new technical requirements <br></span></li><li><span style='font-size: 9.0pt;'> Close working with Nuance Product Management, to propose new features and functionality for inclusion on product roadmaps <br></span></li><li><span style='font-size: 9.0pt;'> Close working with Nuance Program Management, to ensure that all deliverables are clearly communicated and dates are tracked <br></span></li><li><span style='font-size: 9.0pt;'>Providing training for internal teams on new solutions and/or features</span><strong><span style='font-size: 9.0pt;'></span></strong></li></ul><p style='margin-bottom: .0001pt;'><strong><span style='font-size: 9.0pt;'>You should have:</span></strong></p><ul><li><span style='font-size: 9.0pt;'>Solid understanding of the principles of data modelling, data architecture and ETL design</span></li><li><span style='font-size: 9.0pt;'>Experience with and understanding of sound relational database theory</span></li><li><span style='font-size: 9.0pt;'>A solid understanding and practical experience of SQL</span></li><li><span style='font-size: 9.0pt;'>Deep and broad expert knowledge of the full Microsoft SQL Server stack, specifically 2012 onwards</span></li><li><span style='font-size: 9.0pt;'>Excellent working knowledge of public cloud environments, in particular Microsoft PaaS solutions such as Azure Data Factory, Azure Analysis Services, Azure SQL DB etc.</span></li><li><span style='font-size: 9.0pt;'>Hands-on experience of working with big data solutions, such as Azure &nbsp;DataBricks, Spark etc.</span></li><li><span style='font-size: 9.0pt;'>Excellent working knowledge of T-SQL</span></li><li><span style='font-size: 9.0pt;'>Understanding of optimization, stored procedures, functions, SQL queries, indexes and in-memory tables</span></li><li><span style='font-size: 9.0pt;'>Excellent verbal and written communication skills, to both technical and non-technical audiences.</span></li><li><span style='font-size: 9.0pt;'>Proven ability to prioritize, meet deadlines and follow through to completion with minimal supervision &ndash; larger projects, change requests, task commitments</span></li></ul><p style='margin-bottom: .0001pt;'><span style='font-size: 9.0pt;'></span></p><p style='margin-bottom: .0001pt;'><strong><span style='font-size: 9.0pt;'>Preferred skills:</span></strong></p><ul><li><span style='font-size: 9.0pt;'>Migration of BI solutions from on-premises to public cloud environments</span></li><li><span style='font-size: 9.0pt;'>Reporting platforms such as PowerBI, Tableau and MicroStrategy</span></li><li><span style='font-size: 9.0pt;'>Database archiving and partitioning</span></li><li><span style='font-size: 9.0pt;'>Script-based languages such as Scala, Python and Bash/Shell</span></li></ul><p style='margin: 0px;'><span style='font-size: 9.0pt;'></span></p></div></div></div><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'>Additional Information:</h3><div class='iCIMS_InfoMsg iCIMS_InfoMsg_Job'><div class='iCIMS_Expandable_Container'><div class='iCIMS_Expandable_Text'><p style='margin: 0px 0px 10.66px;'><span style='margin: 0px; font-family: arial, helvetica, sans-serif; font-size: 10pt;'>Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.</span></p></div></div></div><div class='iCIMS_JobOptions'><h2 class='iCIMS_SubHeader iCIMS_SubHeader_Job'>Options</h2><div id='jobOptionsMobile' class='iCIMS_JobOptionsMobile iCIMS_JobOptionsMobile_Options3'><a href='https://intljobs-nuance.icims.com/jobs/42446/business-intelligence-data-warehouse-architect---some-home-working/job?mode=apply&apply=yes&in_iframe=1&hashed=1374626946' class='iCIMS_Anchor iCIMS_Action_Button iCIMS_ApplyOnlineButton iCIMS_PrimaryButton' title='Apply for this job online'><div class='iCIMS_Action_ButtonText'><span class='iCIMS_LongLabel'>Apply for this job online</span><span class='iCIMS_ShortLabel'>Apply</span></div></a><a onclick='showSocialOptions(); return false' id='mobileShowSocialOptionsButton' href='#' class='iCIMS_Anchor iCIMS_Action_Button iCIMS_JobShareButton' title='Share'><div class='iCIMS_Action_ButtonText'><span class='iCIMS_ShortLabel'>Share</span></div></a><a href='https://intljobs-nuance.icims.com/jobs/42446/business-intelligence-data-warehouse-architect---some-home-working/referral?in_iframe=1&hashed=124489200' class='iCIMS_Anchor iCIMS_Action_Button iCIMS_SecondaryButton' title='Refer this job to a friend'><div class='iCIMS_Action_ButtonText'><span class='iCIMS_LongLabel'>Refer this job to a friend</span><span class='iCIMS_ShortLabel'>Refer</span></div></a></div><div id='jobSocialOptions' class='iCIMS_jobSocialOptions'><div id='jobSocialOptionsErrMsg' class='iCIMS_Message iCIMS_ErrorMessage iCIMS_GenericMessage NoDisplay'>Sorry the Share function is not working properly at this moment. 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nasdaq:nuan jobs.nuance.com jobs.nuance.com Dec 7th, 2019 12:00AM Business Intelligence Data Engineer Open NUANCE COMMUNICATIONS Full Time Marlow BKM GBR Oct 10th, 2019 12:00AM <h2 class='iCIMS_SubHeader iCIMS_SubHeader_Job'></h2><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'>Company Overview:</h3><div class='iCIMS_InfoMsg iCIMS_InfoMsg_Job'><div class='iCIMS_Expandable_Container'><div class='iCIMS_Expandable_Text'><p style='margin: 0px;'><span style='font-size: 9.0pt; font-family: 'Verdana',sans-serif;'>Nuance Communications, Inc. is the pioneer and leader in conversational AI innovations that bring intelligence to everyday work and life. The company delivers solutions that understand, analyze and respond to human language, amplifying human intelligence. With decades of domain and artificial intelligence expertise, Nuance works with thousands of organizations &ndash; in healthcare, telecommunications, automotive, financial services, retail, and more &ndash; to create stronger relationships and better experiences for their customers.</span></p></div></div></div><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'>Job Summary:</h3><div class='iCIMS_InfoMsg iCIMS_InfoMsg_Job'><div class='iCIMS_Expandable_Container'><div class='iCIMS_Expandable_Text'><p style='margin: 0px;'>The BI Data Engineer will be responsible data pipeline and data design of the BI solution. The BI Data Engineer will work directly with internal Nuance teams such as Product Management and Engineering teams, to design/develop/deploy data feeds into the BI solution and ensure accuracy of the content provided. The BI Data Engineer will ensure that they are up to date with the latest technologies available, ensuring that the data pipelines are optimized for use and enables the delivery of best in class reporting and analytics.&nbsp;</p><p style='margin: 0px;'><p style='margin: 0px;'>Responsibilities:</p><ul><li>Provide analytical and development support to a wide range of business teams</li><li>Ensure the successful timely completion of assigned BI project deliverables.</li><li>Defining, develop and maintain ETL processes and solutions on the Microsoft Azure BI stack.</li><li>Develop BI pipeline code using Python, Scala and SQL languages.</li><li>Contributing to the building and maintenance of high quality documentation of data elements for required reporting.</li><li>Identifying new opportunities to improve the overall Nuance BI solution</li><li>Close working with Nuance Engineering & Networking teams, to propose architectural improvements or new technical requirements</li><li>Close working with Nuance Product Management, to propose new features and functionality for inclusion on product roadmaps</li><li>Close working with Nuance Program Management, to ensure that all deliverables are clearly communicated and dates are tracked</li><li>Providing training for internal teams on new solutions and/or features</li></ul><p style='margin: 0px;'>Qualifications</p><p style='margin: 0px;'>Number of Years of Work Experience:</p><ul><li>6-8 years in Business Intelligence related function</li><li>3+ years design & implementation experience with distributed applications</li><li>2+ years of experience in database architectures and data pipeline development</li></ul><p style='margin: 0px;'><p style='margin: 0px;'>Required Skills:</p><ul><li>Experience of batch and/or stream processing using Spark, Hadoop, Hive or Pig</li><li>Experience with all aspects of data systems (both Big data and traditional) including database design, ETL/ELT, aggregation strategy, performance optimization, SQL.</li><li>Professional development experience in Scala/Java/Python</li><li>Hands-on experience of cloud based BI technologies such as Azure Data Lake, Azure Data Bricks, Azure Data Factory V1/V2, Azure SQL.</li><li>Experience of SQL with complex SQL queries and stored procedures, source code control tools such as VSTS, GitHub and Azure</li><li>DevOps</li><li>Excellent knowledge of data warehouse design concepts and practices</li><li>Have worked in Agile Development environments</li><li>Excellent verbal and written communication skills, to both technical and non-technical audiences.</li><li>Ability to prioritize, meet deadlines and follow through to completion with minimal supervision &ndash; larger projects, change requests, task commitments, Self-starter, take initiative and innovative</li></ul><p style='margin: 0px;'>Preferred Skills:</p><ul><li>Experience with visualization tools. E.g. PowerBI, MicroStrategy</li><li>Expertise in BI Development Microsoft SQL (2012 onwards) &ndash; SSIS, SSAS, and SSRS</li><li>Experience in data transfer applications (example: AZ Copy, FTP)</li><li>Experience in scripting languages such as Bash, PowerShell</li></ul><p style='margin: 0px;'>Education:&nbsp;Bachelor&rsquo;s Degree (or equivalent)&nbsp;</p></div></div></div><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'>Additional Information:</h3><div class='iCIMS_InfoMsg iCIMS_InfoMsg_Job'><div class='iCIMS_Expandable_Container'><div class='iCIMS_Expandable_Text'><p style='margin: 0px 0px 10.66px;'><span style='margin: 0px;'>Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.</span></p></div></div></div><div class='iCIMS_JobOptions'><h2 class='iCIMS_SubHeader iCIMS_SubHeader_Job'>Options</h2><div id='jobOptionsMobile' class='iCIMS_JobOptionsMobile iCIMS_JobOptionsMobile_Options3'><a href='https://intljobs-nuance.icims.com/jobs/42699/business-intelligence-data-engineer/job?mode=apply&apply=yes&in_iframe=1&hashed=1374626946' class='iCIMS_Anchor iCIMS_Action_Button iCIMS_ApplyOnlineButton iCIMS_PrimaryButton' title='Apply for this job online'><div class='iCIMS_Action_ButtonText'><span class='iCIMS_LongLabel'>Apply for this job online</span><span class='iCIMS_ShortLabel'>Apply</span></div></a><a onclick='showSocialOptions(); return false' id='mobileShowSocialOptionsButton' href='#' class='iCIMS_Anchor iCIMS_Action_Button iCIMS_JobShareButton' title='Share'><div class='iCIMS_Action_ButtonText'><span class='iCIMS_ShortLabel'>Share</span></div></a><a href='https://intljobs-nuance.icims.com/jobs/42699/business-intelligence-data-engineer/referral?in_iframe=1&hashed=124489200' class='iCIMS_Anchor iCIMS_Action_Button iCIMS_SecondaryButton' title='Refer this job to a friend'><div class='iCIMS_Action_ButtonText'><span class='iCIMS_LongLabel'>Refer this job to a friend</span><span class='iCIMS_ShortLabel'>Refer</span></div></a></div><div id='jobSocialOptions' class='iCIMS_jobSocialOptions'><div id='jobSocialOptionsErrMsg' class='iCIMS_Message iCIMS_ErrorMessage iCIMS_GenericMessage NoDisplay'>Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.</div><div class='iCIMS_Divider'></div><div class='iCIMS_BroadcastJob_Label'>Share on your newsfeed</div><div class='iCIMS_BroadcastJob icimsSD_widget icimsSDWidget_share' id='icimsSD_widget_share' data-icims-sd-type='share' data-icims-sd-jid='42699' data-icims-sd-size='24'><div class='icimsSDWidget_publishButtonsCntnr'><a class='icimsSDWidget_shareBtn icimsSDWidget_shareFacebook' href='#' title='Publish to Facebook' aria-label='Publish to Facebook (opens in new window)' data-icims-network='facebook' data-icims-jid='42699'><span class='icimsSDWidget_socialIcon icimsSDWidget_facebook_24' style='height:24px; width:24px; max-height:24px; max-width:24px;'></span></a><a class='icimsSDWidget_shareBtn icimsSDWidget_shareLinkedin' href='#' title='Publish to LinkedIn' aria-label='Publish to LinkedIn (opens in new window)' data-icims-network='linkedin' data-icims-jid='42699'><span class='icimsSDWidget_socialIcon icimsSDWidget_linkedin_24' style='height:24px; width:24px; max-height:24px; max-width:24px;'></span></a><a class='icimsSDWidget_shareBtn icimsSDWidget_shareTwitter' href='#' title='Publish to Twitter' aria-label='Publish to Twitter (opens in new window)' data-icims-network='twitter' data-icims-jid='42699'><span class='icimsSDWidget_socialIcon icimsSDWidget_twitter_24' style='height:24px; width:24px; max-height:24px; max-width:24px;'></span></a><a class='icimsSDWidget_shareBtn icimsSDWidget_shareEmail' href='mailto:?subject=Business%20Intelligence%20Data%20Engineer%20position&body=I%20came%20across%20this%20job%20post%20and%20thought%20that%20you%20might%20be%20interested.%0A%0AHere's%20a%20link%20to%20the%20job%3A%20https%3A%2F%2Fsocial.icims.com%2Fviewjob%2Fpe1575645179096e2638' title='Publish to Email' aria-label='Publish to Email (opens in new window)' data-icims-network='email' data-icims-jid='42699' target='_top'><span class='icimsSDWidget_socialIcon icimsSDWidget_email_24' style='height:24px; width:24px; max-height:24px; max-width:24px;'></span></a><a class='icimsSDWidget_shareBtn icimsSDWidget_shareOther' href='#' title='Publish to Other Networks' aria-label='Publish to Other Networks' data-icims-network='other' data-icims-jid='42699'><span class='icimsSDWidget_socialIcon icimsSDWidget_other_24' style='height:24px; width:24px; max-height:24px; max-width:24px;'></span></a></div></div></div></div> Dec 6th, 2019 11:23PM Dec 6th, 2019 11:23PM Technology Software & Computer Services
nasdaq:nuan jobs.nuance.com jobs.nuance.com Dec 7th, 2019 12:00AM Sales Representative - (External Sales - Software Solutions) Open NUANCE COMMUNICATIONS Full Time London GBR Oct 11th, 2019 12:00AM <h2 class='iCIMS_SubHeader iCIMS_SubHeader_Job'></h2><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'>Company Overview:</h3><div class='iCIMS_InfoMsg iCIMS_InfoMsg_Job'><div class='iCIMS_Expandable_Container'><div class='iCIMS_Expandable_Text'><p style='margin: 0px;'><span style='font-size: 9.0pt; font-family: 'Verdana',sans-serif;'>Nuance Communications, Inc. is the pioneer and leader in conversational AI innovations that bring intelligence to everyday work and life. The company delivers solutions that understand, analyze and respond to human language, amplifying human intelligence. With decades of domain and artificial intelligence expertise, Nuance works with thousands of organizations &ndash; in healthcare, telecommunications, automotive, financial services, retail, and more &ndash; to create stronger relationships and better experiences for their customers.</span></p><p style='margin: 0in; margin-bottom: .0001pt;'><span style='font-size: 9.0pt; font-family: 'Verdana',sans-serif;'></span></p><p style='margin: 0in; margin-bottom: .0001pt;'><span style='font-size: 9.0pt; font-family: 'Verdana',sans-serif;'>Join our <strong><span style='font-family: 'Verdana',sans-serif;'>Enterprise</span></strong> team&hellip;;great customer service starts here. We design virtual assistants for intelligent and effortless customer service helping customers find the information&nbsp;they need using whatever channel they prefer. &nbsp;</span></p></div></div></div><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'>Job Summary:</h3><div class='iCIMS_InfoMsg iCIMS_InfoMsg_Job'><div class='iCIMS_Expandable_Container'><div class='iCIMS_Expandable_Text'><p style='margin-bottom: 1.0pt;'><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'><strong>Position summary:</strong></span></p><p style='margin-bottom: 1.0pt;'><p style='margin: 0px;'><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'>We are seeking motivated sales people who can sell our market leading Digital Customer Experience solutions into new Enterprise customers in the UK market. You will help your customers to deliver leading edge digital solutions to enable them to deliver first class Customer Care.</span></p><p style='margin: 0px;'><p style='margin: 0px;'><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'><strong>Principal duties and responsibilities:</strong></span></p><p style='margin: 0px;'><p style='margin: 0px;'><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'>Develop Cloud based Sales opportunities and maintain customer relationships across a variety of industries.&nbsp;</span><br><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'>Promote and evangelise Nuance products to prospects, customers and partners</span><br><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'>Develop relationships and collaborate with our partners to define, recommend, and drive sales</span><br><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'>Develop and execute a sales plan that provides complete territory and sector specific coverage</span><br><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'>Develop appropriate sales programs and solutions; maintain up-to-date competitive information and compile regional success stories</span><br><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'>Meet with senior customer contacts to build credibility and develop lasting relationships</span><br><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'>Engage with&nbsp; Pre-Sales support for customer meetings to develop customer discussions further</span><br><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'>Lead successful go-to-market campaigns by working closely with internal marketing specialists</span><br><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'>Contribute and lead in account planning, customer/market analysis, and strategy sessions</span><br><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'>Contribute individually and as a team member, providing direction and mentoring to others</span><br><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'>Keep sales forecast up to date</span></p><p style='margin: 0px;'><span style='font-size: 10pt; font-family: arial, helvetica, sans-serif;'>Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for securing</span></p><p style='margin: 0px;'><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'><strong></strong></span></p><p style='margin: 0px;'><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'><strong>Knowledge, skills and qualifications</strong>&ndash;&nbsp;</span></p><p style='margin: 0px;'><p style='margin: 0px;'><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'><strong>Education:</strong>Degree level</span></p><p style='margin: 0px;'><p style='margin: 0px;'><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'><strong>Minimum years of work experience: 2-5 years</strong></span></p><p style='margin: 0px;'><p style='margin: 0px;'><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'><strong>Required skills:</strong></span></p><p style='margin: 0px;'><p style='margin: 0px;'><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'>Good understanding of Customer Experience needs and the contact centre environment</span><br><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'>Proven track record in a sales-driven organization, selling technology-related products and services</span><br><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'>Solid written, verbal, and presentation skills</span><br><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'>Creative with strong problem-solving skills and an ability to succeed in a fast-paced environment</span><br><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'>Proven ability to work well as part of an extended sales team</span><br><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'>Fluency in English</span><br><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'>Team player and self-motivated</span></p><p style='margin: 0px;'><p style='margin: 0px;'><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'><strong>Preferred skills:</strong>experience of a specific vertical market such as Retail.</span></p></div></div></div><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'>Additional Information:</h3><div class='iCIMS_InfoMsg iCIMS_InfoMsg_Job'><div class='iCIMS_Expandable_Container'><div class='iCIMS_Expandable_Text'><p style='margin: 0px 0px 10.66px;'><span style='margin: 0px;'>Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.</span></p></div></div></div><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'></h3><div class='iCIMS_JobOptions'><h2 class='iCIMS_SubHeader iCIMS_SubHeader_Job'>Options</h2><div id='jobOptionsMobile' class='iCIMS_JobOptionsMobile iCIMS_JobOptionsMobile_Options3'><a href='https://intljobs-nuance.icims.com/jobs/42812/sales-representative---%28external-sales---software-solutions%29/job?mode=apply&apply=yes&in_iframe=1&hashed=1374626946' class='iCIMS_Anchor iCIMS_Action_Button iCIMS_ApplyOnlineButton iCIMS_PrimaryButton' title='Apply for this job online'><div class='iCIMS_Action_ButtonText'><span class='iCIMS_LongLabel'>Apply for this job online</span><span class='iCIMS_ShortLabel'>Apply</span></div></a><a onclick='showSocialOptions(); return false' id='mobileShowSocialOptionsButton' href='#' class='iCIMS_Anchor iCIMS_Action_Button iCIMS_JobShareButton' title='Share'><div class='iCIMS_Action_ButtonText'><span class='iCIMS_ShortLabel'>Share</span></div></a><a href='https://intljobs-nuance.icims.com/jobs/42812/sales-representative---%28external-sales---software-solutions%29/referral?in_iframe=1&hashed=124489200' class='iCIMS_Anchor iCIMS_Action_Button iCIMS_SecondaryButton' title='Refer this job to a friend'><div class='iCIMS_Action_ButtonText'><span class='iCIMS_LongLabel'>Refer this job to a friend</span><span class='iCIMS_ShortLabel'>Refer</span></div></a></div><div id='jobSocialOptions' class='iCIMS_jobSocialOptions'><div id='jobSocialOptionsErrMsg' class='iCIMS_Message iCIMS_ErrorMessage iCIMS_GenericMessage NoDisplay'>Sorry the Share function is not working properly at this moment. 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nasdaq:nuan jobs.nuance.com jobs.nuance.com Dec 7th, 2019 12:00AM Sr. Service Delivery Manager Open NUANCE COMMUNICATIONS Full Time London GBR Nov 26th, 2019 12:00AM <h2 class='iCIMS_SubHeader iCIMS_SubHeader_Job'></h2><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'>Company Overview:</h3><div class='iCIMS_InfoMsg iCIMS_InfoMsg_Job'><div class='iCIMS_Expandable_Container'><div class='iCIMS_Expandable_Text'><p style='margin: 0px;'><span style='font-size: 9.0pt; font-family: 'Verdana',sans-serif;'>Nuance Communications, Inc. is the pioneer and leader in conversational AI innovations that bring intelligence to everyday work and life. The company delivers solutions that understand, analyze and respond to human language, amplifying human intelligence. With decades of domain and artificial intelligence expertise, Nuance works with thousands of organizations &ndash; in healthcare, telecommunications, automotive, financial services, retail, and more &ndash; to create stronger relationships and better experiences for their customers.</span></p><p style='margin: 0in; margin-bottom: .0001pt;'><p style='margin: 0in; margin-bottom: .0001pt;'><span style='font-size: 9.0pt; font-family: 'Verdana',sans-serif;'>Join our <strong><span style='font-family: 'Verdana',sans-serif;'>Enterprise</span></strong> team&hellip;;great customer service starts here. We design virtual assistants for intelligent and effortless customer service helping customers find the information&nbsp;they need using whatever channel they prefer. &nbsp;</span></p><p style='margin: 0in; margin-bottom: .0001pt;'><span style='font-size: 9.0pt; font-family: 'Verdana',sans-serif;'></span></p></div></div></div><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'>Job Summary:</h3><div class='iCIMS_InfoMsg iCIMS_InfoMsg_Job'><div class='iCIMS_Expandable_Container'><div class='iCIMS_Expandable_Text'><p style='margin: 0px;'>We are currently hiring a <strong>Service Delivery manager</strong> to work with European customers &ndash; you&rsquo;ll play a pivotal role in maintaining client satisfaction and loyalty through effective support, coordination and management of all account specific pre go-live operational readiness requirements & post launch sustainment of production revenue generating products and services. You&rsquo;ll act as the escalation point of contact for the customer and liaise between the customer and internal technical departments to identify, analyse, research and resolve inquiries on all aspects of the solution deployed for the client. You should have experience in service and account management and work aggressively to build strong cross-functional teams whilst maintaining a high level of customer satisfaction. You&rsquo;ll be measured by SLAs on service availability and client satisfaction metrics. This is a fast paced role where no 2 days are the same - you&rsquo;ll be exposed to a wide variety of people and have the opportunity to work with our cutting edge digital solutions.</p><p style='margin: 0px;'><p style='margin: 0px;'><p style='margin: 0px;'><p style='margin: 0px;'>You will be working as a Service Manager on tasks such as:</p><ul style='margin-top: 0cm;'><li style='margin-left: 0cm;'>SLA reporting</li><li style='margin-left: 0cm;'>Continuous Improvement</li><li style='margin-left: 0cm;'>Incident Management & Escalation</li><li style='margin-left: 0cm;'>Root cause analysis</li><li style='margin-left: 0cm;'>Change Management</li><li style='margin-left: 0cm;'>Working as the named senior resource to assist client in error resolution and escalation and acting as the main interface between the client and internal technical departments.</li><li style='margin-left: 0cm;'>Effectively keeping others adequately informed by presenting information to management, public groups, and/or executives</li><li style='margin-left: 0cm;'>Providing client specific &ldquo;application&rdquo;, &ldquo;solution&rdquo; and product support expertise</li><li style='margin-left: 0cm;'>Being accountable for setting internal communication plans/methodology</li><li style='margin-left: 0cm;'>Coordinating / managing internal and external client meetings</li><li style='margin-left: 0cm;'>Managing contractual agreements and operational initiatives</li><li style='margin-left: 0cm;'>Monthly billing and quarterly audits & reviews</li><li style='margin-left: 0cm;'>Managing/forecasting budgets associated to the account</li><li style='margin-left: 0cm;'>Client Satisfaction based on Service Delivery metrics and Operational feedback</li><li style='margin-left: 0cm;'>Building department level relationships - continual needs assessment</li><li style='margin-left: 0cm;'>Originating actions to improve existing conditions, processes and communication</li><li style='margin-left: 0cm;'>Being the voice of the customer!</li></ul><p style='margin: 0px;'><p style='margin: 0px;'>You should have:</p><ul style='margin-top: 0cm;'><li style='margin-left: 0cm;'>Bachelor's degree in IT or similar job experience &ndash; you need a solid understanding of technology & aptitude for learning new technologies and practices</li><li style='margin-left: 0cm;'>Minimum of five years experience working in a technical customer support and/or service management role in a hosted environment</li><li style='margin-left: 0cm;'>Ability to express ideas and thoughts verbally and in written form combined with excellent customer facing &nbsp;/ listening skills in order to represent Nuance for day to day operations</li><li style='margin-left: 0cm;'>Ability to define problems, collect data, establish facts and draw valid conclusions</li><li style='margin-left: 0cm;'>Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists</li><li style='margin-left: 0cm;'>Good understanding of client responsibilities / accountability</li><li style='margin-left: 0cm;'>Skills in building professional/trusting client relationships.</li><li style='margin-left: 0cm;'>Understanding of the client requirements and able to sets and manage client&rsquo;s expectations.</li><li style='margin-left: 0cm;'>ITIL experience</li><li style='margin-left: 0cm;'>History of working within large / complex software architectures.</li><li style='margin-left: 0cm;'>Change, problem, and incident management experience</li></ul><p style='margin: 0px;'><p style='margin: 0px;'><p style='margin: 0px;'>Preferred Skills:</p><ul style='margin-top: 0cm;'><li style='margin-left: 0cm;'>Experience with supporting virtual assistant and chatbot solutions deployed in a SaaS model and providing voice and text conversational interfaces for web, mobile, messaging and IoT channels.</li><li style='margin-left: 0cm;'>Experience working in contact center management</li><li style='margin-left: 0cm;'>Experience working in software projects</li><li style='margin-left: 0cm;'>Experience working with teams in different regions, time zones and cultures</li><li style='margin-left: 0cm;'>Experience working in a SAAS or Managed Services environment</li></ul><p style='margin: 0px;'><p style='margin: 0px;'></div></div></div><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'>Additional Information:</h3><div class='iCIMS_InfoMsg iCIMS_InfoMsg_Job'><div class='iCIMS_Expandable_Container'><div class='iCIMS_Expandable_Text'><p style='margin: 0px 0px 10.66px;'><span style='margin: 0px;'>Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.</span></p></div></div></div><div class='iCIMS_JobOptions'><h2 class='iCIMS_SubHeader iCIMS_SubHeader_Job'>Options</h2><div id='jobOptionsMobile' class='iCIMS_JobOptionsMobile iCIMS_JobOptionsMobile_Options3'><a href='https://intljobs-nuance.icims.com/jobs/42803/sr.-service-delivery-manager/job?mode=apply&apply=yes&in_iframe=1&hashed=1374626946' class='iCIMS_Anchor iCIMS_Action_Button iCIMS_ApplyOnlineButton iCIMS_PrimaryButton' title='Apply for this job online'><div class='iCIMS_Action_ButtonText'><span class='iCIMS_LongLabel'>Apply for this job online</span><span class='iCIMS_ShortLabel'>Apply</span></div></a><a onclick='showSocialOptions(); return false' id='mobileShowSocialOptionsButton' href='#' class='iCIMS_Anchor iCIMS_Action_Button iCIMS_JobShareButton' title='Share'><div class='iCIMS_Action_ButtonText'><span class='iCIMS_ShortLabel'>Share</span></div></a><a href='https://intljobs-nuance.icims.com/jobs/42803/sr.-service-delivery-manager/referral?in_iframe=1&hashed=124489200' class='iCIMS_Anchor iCIMS_Action_Button iCIMS_SecondaryButton' title='Refer this job to a friend'><div class='iCIMS_Action_ButtonText'><span class='iCIMS_LongLabel'>Refer this job to a friend</span><span class='iCIMS_ShortLabel'>Refer</span></div></a></div><div id='jobSocialOptions' class='iCIMS_jobSocialOptions'><div id='jobSocialOptionsErrMsg' class='iCIMS_Message iCIMS_ErrorMessage iCIMS_GenericMessage NoDisplay'>Sorry the Share function is not working properly at this moment. 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nasdaq:nuan jobs.nuance.com jobs.nuance.com Dec 7th, 2019 12:00AM Sr Service Delivery Manager Open NUANCE COMMUNICATIONS Full Time London GBR Nov 26th, 2019 12:00AM <h2 class='iCIMS_SubHeader iCIMS_SubHeader_Job'></h2><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'>Company Overview:</h3><div class='iCIMS_InfoMsg iCIMS_InfoMsg_Job'><div class='iCIMS_Expandable_Container'><div class='iCIMS_Expandable_Text'><p style='margin: 0px;'><span style='font-size: 9.0pt; font-family: 'Verdana',sans-serif;'>Nuance Communications, Inc. is the pioneer and leader in conversational AI innovations that bring intelligence to everyday work and life. The company delivers solutions that understand, analyze and respond to human language, amplifying human intelligence. With decades of domain and artificial intelligence expertise, Nuance works with thousands of organizations &ndash; in healthcare, telecommunications, automotive, financial services, retail, and more &ndash; to create stronger relationships and better experiences for their customers.</span></p><p style='margin: 0in; margin-bottom: .0001pt;'><span style='font-size: 9.0pt; font-family: 'Verdana',sans-serif;'></span></p><p style='margin: 0in; margin-bottom: .0001pt;'><span style='font-size: 9.0pt; font-family: 'Verdana',sans-serif;'>Join our <strong><span style='font-family: 'Verdana',sans-serif;'>Enterprise</span></strong> team&hellip;;great customer service starts here. We design virtual assistants for intelligent and effortless customer service helping customers find the information&nbsp;they need using whatever channel they prefer. &nbsp;</span></p></div></div></div><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'>Job Summary:</h3><div class='iCIMS_InfoMsg iCIMS_InfoMsg_Job'><div class='iCIMS_Expandable_Container'><div class='iCIMS_Expandable_Text'><p style='margin: 0px 0px 10.66px;'><span style='margin: 0px;'>Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.</span></p></div></div></div><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'>Additional Information:</h3><div class='iCIMS_InfoMsg iCIMS_InfoMsg_Job'><div class='iCIMS_Expandable_Container'><div class='iCIMS_Expandable_Text'><p style='margin: 0px;'>We are currently hiring a <strong>Service Delivery manager</strong> to work with European customers &ndash; you&rsquo;ll play a pivotal role in maintaining client satisfaction and loyalty through effective support, coordination and management of all account specific pre go-live operational readiness requirements & post launch sustainment of production revenue generating products and services. You&rsquo;ll act as the escalation point of contact for the customer and liaise between the customer and internal technical departments to identify, analyse, research and resolve inquiries on all aspects of the solution deployed for the client. You should have experience in service and account management and work aggressively to build strong cross-functional teams whilst maintaining a high level of customer satisfaction. You&rsquo;ll be measured by SLAs on service availability and client satisfaction metrics. This is a fast paced role where no 2 days are the same - you&rsquo;ll be exposed to a wide variety of people and have the opportunity to work with our cutting edge digital solutions.</p><p style='margin: 0px;'><p style='margin: 0px;'><p style='margin: 0px;'><p style='margin: 0px;'>You will be working as a Service Manager on tasks such as:</p><ul style='margin-top: 0cm;'><li style='margin-left: 0cm;'>SLA reporting</li><li style='margin-left: 0cm;'>Continuous Improvement</li><li style='margin-left: 0cm;'>Incident Management & Escalation</li><li style='margin-left: 0cm;'>Root cause analysis</li><li style='margin-left: 0cm;'>Change Management</li><li style='margin-left: 0cm;'>Working as the named senior resource to assist client in error resolution and escalation and acting as the main interface between the client and internal technical departments.</li><li style='margin-left: 0cm;'>Effectively keeping others adequately informed by presenting information to management, public groups, and/or executives</li><li style='margin-left: 0cm;'>Providing client specific &ldquo;application&rdquo;, &ldquo;solution&rdquo; and product support expertise</li><li style='margin-left: 0cm;'>Being accountable for setting internal communication plans/methodology</li><li style='margin-left: 0cm;'>Coordinating / managing internal and external client meetings</li><li style='margin-left: 0cm;'>Managing contractual agreements and operational initiatives</li><li style='margin-left: 0cm;'>Monthly billing and quarterly audits & reviews</li><li style='margin-left: 0cm;'>Managing/forecasting budgets associated to the account</li><li style='margin-left: 0cm;'>Client Satisfaction based on Service Delivery metrics and Operational feedback</li><li style='margin-left: 0cm;'>Building department level relationships - continual needs assessment</li><li style='margin-left: 0cm;'>Originating actions to improve existing conditions, processes and communication</li><li style='margin-left: 0cm;'>Being the voice of the customer!</li></ul><p style='margin: 0px;'><p style='margin: 0px;'>You should have:</p><ul style='margin-top: 0cm;'><li style='margin-left: 0cm;'>Bachelor's degree in IT or similar job experience &ndash; you need a solid understanding of technology & aptitude for learning new technologies and practices</li><li style='margin-left: 0cm;'>Minimum of five years experience working in a technical customer support and/or service management role in a hosted environment</li><li style='margin-left: 0cm;'>Ability to express ideas and thoughts verbally and in written form combined with excellent customer facing &nbsp;/ listening skills in order to represent Nuance for day to day operations</li><li style='margin-left: 0cm;'>Ability to define problems, collect data, establish facts and draw valid conclusions</li><li style='margin-left: 0cm;'>Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists</li><li style='margin-left: 0cm;'>Good understanding of client responsibilities / accountability</li><li style='margin-left: 0cm;'>Skills in building professional/trusting client relationships.</li><li style='margin-left: 0cm;'>Understanding of the client requirements and able to sets and manage client&rsquo;s expectations.</li><li style='margin-left: 0cm;'>ITIL experience</li><li style='margin-left: 0cm;'>History of working within large / complex software architectures.</li><li style='margin-left: 0cm;'>Change, problem, and incident management experience</li></ul><p style='margin: 0px;'><p style='margin: 0px;'><p style='margin: 0px;'>Preferred Skills:</p><ul style='margin-top: 0cm;'><li style='margin-left: 0cm;'>Experience with supporting virtual assistant and chatbot solutions deployed in a SaaS model and providing voice and text conversational interfaces for web, mobile, messaging and IoT channels.</li><li style='margin-left: 0cm;'>Experience working in contact center management</li><li style='margin-left: 0cm;'>Experience working in software projects</li><li style='margin-left: 0cm;'>Experience working with teams in different regions, time zones and cultures</li><li style='margin-left: 0cm;'>Experience working in a SAAS or Managed Services environment</li></ul></div></div></div><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'></h3><div class='iCIMS_JobOptions'><h2 class='iCIMS_SubHeader iCIMS_SubHeader_Job'>Options</h2><div id='jobOptionsMobile' class='iCIMS_JobOptionsMobile iCIMS_JobOptionsMobile_Options3'><a href='https://intljobs-nuance.icims.com/jobs/42804/sr-service-delivery-manager/job?mode=apply&apply=yes&in_iframe=1&hashed=1374626946' class='iCIMS_Anchor iCIMS_Action_Button iCIMS_ApplyOnlineButton iCIMS_PrimaryButton' title='Apply for this job online'><div class='iCIMS_Action_ButtonText'><span class='iCIMS_LongLabel'>Apply for this job online</span><span class='iCIMS_ShortLabel'>Apply</span></div></a><a onclick='showSocialOptions(); 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nasdaq:nuan jobs.nuance.com jobs.nuance.com Dec 7th, 2019 12:00AM Product Marketing Manager (Legal or Financial) Open NUANCE COMMUNICATIONS Full Time London GBR Dec 3rd, 2019 12:00AM <h2 class='iCIMS_SubHeader iCIMS_SubHeader_Job'></h2><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'>Company Overview:</h3><div class='iCIMS_InfoMsg iCIMS_InfoMsg_Job'><div class='iCIMS_Expandable_Container'><div class='iCIMS_Expandable_Text'><p style='margin: 0px;'><span style='font-size: 10pt; font-family: Verdana, sans-serif;'>Nuance Communications, Inc. is the pioneer and leader in conversational AI innovations that bring intelligence to everyday work and life. The company delivers solutions that understand, analyze and respond to human language, amplifying human intelligence. With decades of domain and artificial intelligence expertise, Nuance works with thousands of organizations &ndash; in healthcare, telecommunications, automotive, financial services, retail, and more &ndash; to create stronger relationships and better experiences for their customers.</span></p><p style='margin: 0in; margin-bottom: .0001pt;'><span style='font-size: 10pt; font-family: Verdana, sans-serif;'><br> Join our <strong><span style='font-family: 'Verdana',sans-serif;'>Marketing</span></strong> team...We create technology that support&nbsp;a business professional facing heavy documentation demands each day to focus on more sofisticated jobs. </span></p><p style='margin: 0in; margin-bottom: .0001pt;'></div></div></div><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'>Job Summary:</h3><div class='iCIMS_InfoMsg iCIMS_InfoMsg_Job'><div class='iCIMS_Expandable_Container'><div class='iCIMS_Expandable_Text'><p style='margin: 0px;'><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'><strong>International Product Marketing Manager (based in London office)</strong></span></p><p style='margin: 0px;'><p style='margin-bottom: .0001pt;'><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'><strong><u><span style='color: black; border: 1pt none windowtext; padding: 0cm;'>Job Description:</span></u></strong></span></p><p style='margin-bottom: .0001pt;'><p style='margin-bottom: .0001pt;'><span style='font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;'>Product Marketing Manager</span><span style='font-size: 10.0pt; font-family: 'Arial',sans-serif;'>is</span><span style='font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;'>responsible for</span><span style='font-size: 10.0pt; font-family: 'Arial',sans-serif;'>supporting market definition requirements, leading the development of messaging and positioning for specific solutions in the portfolio; creating a portfolio of solution and product level content, driving <span style='color: black;'>multiple integrated go-to-market plans for these solutions; leading new product launches; and collaborating with other team leaders, to holistically tell Nuance&rsquo;s comprehensive AI story. This role works cross-functionally, unifying and motivating peers from different teams (e.g. Product Management, Field Marketing Manager,&nbsp;Communications, Sales, PS) to bring our solutions to life. PMM in this role possess expert understanding of the solution&rsquo;s buying audiences and their needs and often acts as a subject matter expert (SME) who transfers knowledge about markets, buyers, product, services and solutions across marketing and sales functions.&nbsp;</span></span></p><p style='margin-bottom: .0001pt;'><span style='font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;'></span></p><p style='margin: 0px;'><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'><strong><u><span style='color: black; border: 1pt none windowtext; padding: 0cm;'>Principal Duties And Responsibilities</span></u></strong>:</span></p><ul><li><span style='font-size: 10.0pt; font-family: 'Arial',sans-serif;'>Build and maintain a deep knowledge of our market, customers, and competitors.</span></li><li><span style='font-size: 10.0pt; font-family: 'Arial',sans-serif;'>Provide subject matter expertise and transfer knowledge about markets, buyers, products, services and solutions throughout marketing, product and sales teams.&nbsp;</span></li><li><span style='font-size: 10.0pt; font-family: 'Arial',sans-serif;'>Be the expert on Nuance solutions; develop and maintain a deep understanding of market dynamics, actively monitoring, communicating and acting upon changes relevant to partners, clients and competition.</span></li><li><span style='font-size: 10.0pt; font-family: 'Arial',sans-serif;'>Set strategic solutions marketing vision and work closely with Field Marketing, sales, product management, business development and line of business leaders to align priorities and create succinct focus on optimized growth of core solutions.</span></li><li><span style='font-size: 10.0pt; font-family: 'Arial',sans-serif;'>Collaborate with Field Marketing to write compelling content that describes the product&rsquo;s ability to meet buyer needs, solve market problems and/or fulfill aspirations, creating internal positioning guides as well as external messages and assets focused on key market segments, buyer personas and buying stages to grow our base.</span></li><li><span style='font-size: 10.0pt; font-family: 'Arial',sans-serif;'>Ensure holistic messaging across solutions portfolio, driving messaging framework through to market execution and timely staff enablement.</span></li><li><span style='font-size: 10.0pt; font-family: 'Arial',sans-serif;'>Translate business strategy into market messaging objectives for the solution, working closely with the business strategy leads and communications specialists.</span></li><li><span style='font-size: 10.0pt; font-family: 'Arial',sans-serif;'>Implement messaging strategy through solution-level integrated marketing plans, ensuring alignment and integration of roadmaps + product launches, sales requests for collateral, and external communications deliverables.</span></li><li><span style='font-size: 10.0pt; font-family: 'Arial',sans-serif;'>Lead the creation and cultivation of marketing assets pipeline for solutions, including but not limited to market-facing collateral, case studies and success stories, digital media content, speaking proposals, presentations, video content and technical/scientific support materials.</span></li><li><span style='font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;'>Lead the development of product positioning, value propositions and messaging that resonate with the buying audience and align with core messaging framework.</span></li><li><span style='font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;'>Lead and/or collaborate on the design, development and</span><span style='font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;'>socializing of product, service and solution-level documents: marketing plan, sales enablement plan, launch plan, solution handbook.</span></li><li><span style='font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;'>Support knowledge transfer about markets, buyers and product/solutions across functions.</span></li><li><span style='font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;'>Conduct market and customer research, in conjunction with Market Research and Competitive Intelligence, to gather data and insight about target personas, buyer needs and purchasing decision process for the product, including key buyer roles<span>.</span></span></li></ul><p style='margin-bottom: .0001pt;'><strong><span style='font-size: 10.5pt; font-family: 'Segoe UI',sans-serif; color: black; border: none windowtext 1.0pt; padding: 0cm;'><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'>Education</span>:&nbsp;</span></strong><span style='font-size: 10pt; font-family: arial, helvetica, sans-serif; color: black;'>BS/MS Business Administration, Marketing or related field</span><span style='font-size: 10.5pt; font-family: 'Segoe UI',sans-serif;'><br><br><strong><span style='color: black; border: none windowtext 1.0pt; padding: 0cm;'><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'>Minimum years of work experience</span>:&nbsp;</span></strong><span style='color: black; font-family: arial, helvetica, sans-serif; font-size: 10pt;'>10 years in IT marketing/product management</span><br><br><strong><u><span style='color: black; border: none windowtext 1.0pt; padding: 0cm;'><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'>Required Skills</span><br></span></u></strong></span></p><ul><li><span style='font-size: 10pt; font-family: arial, helvetica, sans-serif;'>Native or fluent English speaker, additional languages like German and French could be helpful.</span></li><li><span style='font-family: arial, helvetica, sans-serif; font-size: 10pt;'>Goog knowledge about the NHS, Legal or Financial sector would be beneficial</span></li><li><span style='font-size: 10pt; font-family: arial, helvetica, sans-serif;'>Very strong written and oral communication skills</span></li><li><span style='font-size: 10pt; font-family: arial, helvetica, sans-serif;'>Excellent people and management skills to interact with staff, colleagues and cross-functional teams, and third parties.</span></li><li><span style='font-size: 10pt; font-family: arial, helvetica, sans-serif;'>Specific knowledge and experience of software product management</span></li><li><span style='font-size: 10pt; font-family: arial, helvetica, sans-serif;'>An affinity for the customer</span></li><li><span style='font-size: 10pt; font-family: arial, helvetica, sans-serif;'>Strong presentation skills</span></li><li><span style='font-size: 10pt; font-family: arial, helvetica, sans-serif;'>Highly motivated to succeed</span></li><li><span style='font-size: 10pt; font-family: arial, helvetica, sans-serif;'>Able to work with, communicate with and contribute to an international team.</span></li></ul><p style='margin: 0px;'><span style='font-size: 10.0pt; font-family: 'Arial',sans-serif;'></span></p></div></div></div><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'>Additional Information:</h3><div class='iCIMS_InfoMsg iCIMS_InfoMsg_Job'><div class='iCIMS_Expandable_Container'><div class='iCIMS_Expandable_Text'><p style='margin: 0px;'><p style='margin: 0px;'></div></div></div><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'></h3><div class='iCIMS_JobOptions'><h2 class='iCIMS_SubHeader iCIMS_SubHeader_Job'>Options</h2><div id='jobOptionsMobile' class='iCIMS_JobOptionsMobile iCIMS_JobOptionsMobile_Options3'><a href='https://intljobs-nuance.icims.com/jobs/43288/product-marketing-manager-%28legal-or-financial%29/job?mode=apply&apply=yes&in_iframe=1&hashed=1374626946' class='iCIMS_Anchor iCIMS_Action_Button iCIMS_ApplyOnlineButton iCIMS_PrimaryButton' title='Apply for this job online'><div class='iCIMS_Action_ButtonText'><span class='iCIMS_LongLabel'>Apply for this job online</span><span class='iCIMS_ShortLabel'>Apply</span></div></a><a onclick='showSocialOptions(); 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nasdaq:nuan jobs.nuance.com jobs.nuance.com Dec 7th, 2019 12:00AM Field Marketing Manager UK - (Healthcare - NHS) Open NUANCE COMMUNICATIONS Full Time London GBR Dec 5th, 2019 12:00AM <h2 class='iCIMS_SubHeader iCIMS_SubHeader_Job'></h2><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'>Company Overview:</h3><div class='iCIMS_InfoMsg iCIMS_InfoMsg_Job'><div class='iCIMS_Expandable_Container'><div class='iCIMS_Expandable_Text'><p style='margin: 0px;'><span style='font-size: 9.0pt; font-family: 'Verdana',sans-serif;'>Nuance Communications, Inc. is the pioneer and leader in conversational AI innovations that bring intelligence to everyday work and life. The company delivers solutions that understand, analyze and respond to human language, amplifying human intelligence. With decades of domain and artificial intelligence expertise, Nuance works with thousands of organizations &ndash; in healthcare, telecommunications, automotive, financial services, retail, and more &ndash; to create stronger relationships and better experiences for their customers.</span></p><p style='margin: 0in; margin-bottom: .0001pt;'><span style='font-size: 9.0pt; font-family: 'Verdana',sans-serif;'><br> Join our <strong><span style='font-family: 'Verdana',sans-serif;'>Healthcare</span></strong> team...caring for clinicians the way they care for patients. Beyond words. We create technology that lets clinicians capture and document care quickly and easily so they can focus their attention on their patients. </span></p></div></div></div><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'>Job Summary:</h3><div class='iCIMS_InfoMsg iCIMS_InfoMsg_Job'><div class='iCIMS_Expandable_Container'><div class='iCIMS_Expandable_Text'><p style='margin: 0px;'><strong><span>Field Marketing Manager UK & IE</span></strong></p><p style='margin: 0px;'><p style='margin: 0px;'><span>Nuance Healthcare cares for clinicians the way they care for patients. Our AI technology-based solution offerings use analytics and advanced algorithms to transform healthcare information and reduce complicated processes into simple ones. We use our technology to let clinicians capture and document care quickly and easily, so they can focus their attention on their patients. At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them. We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology. Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.</span></p><p style='margin: 0px;'><span></span></p><p style='margin: 0px;'><strong><span>Job Summary</span></strong></p><p style='margin: 0px;'><p style='margin: 0px;'><span>Our cross border, multi-cultural Healthcare B2B Marketing Team is looking for a Field Marketing Manager for the UK & IE sales region. In your role you will work closely with our international Marketing and Product Marketing team and the local Sales team to help create, support and execute GTM (go-to-market) programs.</span></p><p style='margin: 0px;'><span></span></p><p style='margin: 0px;'><strong><span>You Will Be Busy With</span></strong></p><ul><li><span>Develop on- and offline, inbound and outbound multi-touch, multi-channel awareness & demand creation and lead generation campaigns to nurture the sales pipeline.</span></li><li><span>Create internal and external communications material to drive above lead generation, generate pipeline and build a target persona database.</span></li><li><span>Think Account Based Marketing and drive programs to help driving demand in the defined sales accounts.</span></li><li><span>Define demand waterfall targets, pipeline contribution, budgets and campaign metrics. Continually monitor and measure campaigns to improve results, ROI and achieve lead goals.</span></li><li><span>Craft compelling, audience-focused messaging and copy for emails, landing pages, digital ads and other materials.</span></li><li><span>Develop and/or source high-value content offers and calls to action aligned to buyers' stage-specific information needs (white papers, e-books, analyst reports, Interactive tools, case studies, Webinars, videos and more), for use in programs and campaigns across a broad range of vehicles and channels.</span></li><li><span>Manage budgets, schedules, internal teams and resources and external agency/freelancers to drive flawless execution of multiple concurrent projects.</span></li><li><span>Keep pace with demand generation, digital marketing and content marketing trends and best practices; initiate pilots of emerging technologies and approaches for improving lead quality and volume.</span></li></ul><p style='margin: 0px;'><span></span><strong><span>Knowledge, Skills And Abilities</span></strong></p><ul><li><span>Years of work experience: ideally 10+ years in Healthcare IT marketing</span></li><li><span>Comprehensive knowledge about the NHS, its structure and its delivery of healthcare to the UK population.</span></li><li><span>Strong project management and communication skills</span></li><li><span>Capability to support multiple concurrent projects and meet deadlines in a fast, dynamic environment</span></li><li><span>Capacity to work with senior marketing, PR, product, sales, service and support teams in various projects</span></li><li><span>Ability to develop strong, positive relationships with partners, customers and colleagues</span></li><li><span>Negotiation skills to lead and manage the co-marketing discussions with the partner channel</span></li><li><span>Excellent written and verbal communication skills</span></li><li><span>Result driven; Upbeat and positive attitude</span></li><li><span>Responsible and dedicated</span></li><li><span>Methodical and attentive to detail</span></li><li><span>English native speaker, any other language is beneficial</span></li><li><span>Computing proficiency (MS Office suite)</span></li><li><span>Marketing platforms experience (Eloqua, SalesForce, Web CMS, Social Media tools, ABM tools)</span></li><li><span>BS/MS Business Administration, Marketing or related field</span></li></ul><p style='margin: 0px;'><span></span></p><p style='margin: 0px;'><strong><span>What You Will Get Out Of It</span></strong></p><ul><li><span>Dynamic, challenging working environment responsive to positive attitude and freedom to grow and work goal driven</span></li><li><span>Exiting product and a market yet to explore and grow</span></li><li><span>Work from our Office in London</span></li><li><span>Performance based renumeration</span></li><li><span>Be part of a multi-national motivated team who laugh and grow together and are not afraid of challenges</span></li><li><span>Make a difference by bringing your personal talent to work!</span></li><li><span>The Nuance Talent Management Systems incl Nuance University to learn on the go</span></li><li><span>Annual Goal definition, led by you, with regular performance reviews to help you feel comfortable and know where to go, or what you need</span></li></ul><p style='margin: 0px;'><strong><span>Additional Information</span></strong></p><p style='margin: 0px;'><p style='margin: 0px;'><span>Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.</span></p><p style='margin: 0px;'><span></span></p></div></div></div><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'>Additional Information:</h3><div class='iCIMS_InfoMsg iCIMS_InfoMsg_Job'><div class='iCIMS_Expandable_Container'><div class='iCIMS_Expandable_Text'><p style='margin: 0px 0px 10.66px;'><span style='margin: 0px;'>Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.</span></p></div></div></div><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'></h3><div class='iCIMS_JobOptions'><h2 class='iCIMS_SubHeader iCIMS_SubHeader_Job'>Options</h2><div id='jobOptionsMobile' class='iCIMS_JobOptionsMobile iCIMS_JobOptionsMobile_Options3'><a href='https://intljobs-nuance.icims.com/jobs/43289/field-marketing-manager-uk----%28healthcare---nhs%29/job?mode=apply&apply=yes&in_iframe=1&hashed=1374626946' class='iCIMS_Anchor iCIMS_Action_Button iCIMS_ApplyOnlineButton iCIMS_PrimaryButton' title='Apply for this job online'><div class='iCIMS_Action_ButtonText'><span class='iCIMS_LongLabel'>Apply for this job online</span><span class='iCIMS_ShortLabel'>Apply</span></div></a><a onclick='showSocialOptions(); return false' id='mobileShowSocialOptionsButton' href='#' class='iCIMS_Anchor iCIMS_Action_Button iCIMS_JobShareButton' title='Share'><div class='iCIMS_Action_ButtonText'><span class='iCIMS_ShortLabel'>Share</span></div></a><a href='https://intljobs-nuance.icims.com/jobs/43289/field-marketing-manager-uk----%28healthcare---nhs%29/referral?in_iframe=1&hashed=124489200' class='iCIMS_Anchor iCIMS_Action_Button iCIMS_SecondaryButton' title='Refer this job to a friend'><div class='iCIMS_Action_ButtonText'><span class='iCIMS_LongLabel'>Refer this job to a friend</span><span class='iCIMS_ShortLabel'>Refer</span></div></a></div><div id='jobSocialOptions' class='iCIMS_jobSocialOptions'><div id='jobSocialOptionsErrMsg' class='iCIMS_Message iCIMS_ErrorMessage iCIMS_GenericMessage NoDisplay'>Sorry the Share function is not working properly at this moment. 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nasdaq:nuan jobs.nuance.com jobs.nuance.com Dec 7th, 2019 12:00AM Digital Products Deployment Engineer - 1 year Contract - DACH Open NUANCE COMMUNICATIONS Temporary London GBR Nov 12th, 2019 12:00AM <h2 class='iCIMS_SubHeader iCIMS_SubHeader_Job'></h2><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'>Company Overview:</h3><div class='iCIMS_InfoMsg iCIMS_InfoMsg_Job'><div class='iCIMS_Expandable_Container'><div class='iCIMS_Expandable_Text'><p style='margin: 0px;'><span style='font-size: 9.0pt; font-family: 'Verdana',sans-serif;'>Nuance Communications, Inc. is the pioneer and leader in conversational AI innovations that bring intelligence to everyday work and life. The company delivers solutions that understand, analyze and respond to human language, amplifying human intelligence. With decades of domain and artificial intelligence expertise, Nuance works with thousands of organizations &ndash; in healthcare, telecommunications, automotive, financial services, retail, and more &ndash; to create stronger relationships and better experiences for their customers.</span></p><p style='margin: 0in; margin-bottom: .0001pt;'><span style='font-size: 9.0pt; font-family: 'Verdana',sans-serif;'></span></p><p style='margin: 0in; margin-bottom: .0001pt;'><span style='font-size: 9.0pt; font-family: 'Verdana',sans-serif;'>Join our <strong><span style='font-family: 'Verdana',sans-serif;'>Enterprise</span></strong> team&hellip;;great customer service starts here. We design virtual assistants for intelligent and effortless customer service helping customers find the information&nbsp;they need using whatever channel they prefer. &nbsp;</span></p><p style='margin: 0px;'></div></div></div><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'>Job Summary:</h3><div class='iCIMS_InfoMsg iCIMS_InfoMsg_Job'><div class='iCIMS_Expandable_Container'><div class='iCIMS_Expandable_Text'><p style='margin: 0px;'>Working as a <strong>Deployment Engineer</strong> you will be responsible for implementing the configuration design for our digital conversion solutions, frequently in the DACH region. Such responsibilities, include but not limited to, capturing client technical requirements, supporting technical integration of Nuance technologies onto client&rsquo;s digital estate, on-boarding new clients, troubleshooting existing deployments, optimizing existing configurations, supporting QA for each delivery, presenting technical workflows / diagrams and talking to all technical topics within role definition. Aspirations for this role include wanting to become the subject matter expert of all digital topics and would suit individuals who seek to bring process efficiency, productivity and enjoy presenting better ways of working.</p><p style='margin: 0px;'><p style='margin: 0px;'><p style='margin: 0px;'>In this role you will:</p><ul style='margin-top: 0cm;'><li style='margin-left: 0cm;'>Act as primary technical contact for all digital conversion solution topics</li><li style='margin-left: 0cm;'>Aspire to become the technical subject matter expert for all client sites</li><li style='margin-left: 0cm;'>Work directly and document client&rsquo;s technical requirements</li><li style='margin-left: 0cm;'>Responsible for developing new, optimizing existing client configurations within Nuance administration tools</li><li style='margin-left: 0cm;'>Perform hands-on technical troubleshooting on both internal/external sites</li><li style='margin-left: 0cm;'>Assist in the creation and execution of test case scenarios where applicable</li><li style='margin-left: 0cm;'>Document technical material to include element structure examples, JavaScript tagging, JavaScript object definition in JSON format&nbsp;</li><li style='margin-left: 0cm;'>Coordinate technical understanding for digital conversation solutions with other key digital teams that include digital programme manager and project management</li><li style='margin-left: 0cm;'>Escalate risk as appropriate</li><li style='margin-left: 0cm;'>Work as part of a developer team to be organized, meet deadlines, communicate well and prioritize effectively</li><li style='margin-left: 0cm;'>Assist in the development of client&rsquo;s integrations to Nuance digital solutions that include SOAP/REST API&rsquo;s</li><li style='margin-left: 0cm;'>Configure our solutions on client sites using JavaScript, XML, HTML and CSS&nbsp;</li><li style='margin-left: 0cm;'>Demonstrate understanding of latest coding trends, share your knowledge and apply your learnings to Nuance&rsquo;s methodology</li></ul><p style='margin: 0px;'><p style='margin: 0px;'><p style='margin: 0px;'>You should have:&nbsp;</p><ul style='margin-top: 0cm;'><li style='margin-left: 0cm;'>2+ years&rsquo; experience in website development and support or working in development, QA or testing departments&nbsp;</li><li style='margin-left: 0cm;'>Experience with a wide range of web client technologies, such as HTML, CSS, XML, JavaScript, jQuery</li><li style='margin-left: 0cm;'>Experience with all major web browsers, web sites and web-based technologies</li><li style='margin-left: 0cm;'>Experience with tools to troubleshoot problems with web-based technologies</li><li style='margin-left: 0cm;'>Some experience with API integrations&nbsp;</li><li style='margin-left: 0cm;'>Comfortable communicating with clients</li><li style='margin-left: 0cm;'>Must be able to be flexible with working hours to support international customers</li><li style='margin-left: 0cm;'>Must enjoy a technical challenge</li><li style='margin-left: 0cm;'>BSc Computer Science (SE, SEM, CS, BIT) <strong>OR</strong> equivalent experience/knowledge&nbsp;</li></ul><p style='margin: 0px;'><p style='margin: 0px;'><p style='margin: 0px;'>Preferred skills:</p><ul style='margin-top: 0cm;'><li style='margin-left: 0cm;'>German speaker</li><li style='margin-left: 0cm;'>Mobile app development, NodeJS, React, Angular, Ember or other development languages</li></ul></div></div></div><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'>Additional Information:</h3><div class='iCIMS_InfoMsg iCIMS_InfoMsg_Job'><div class='iCIMS_Expandable_Container'><div class='iCIMS_Expandable_Text'><p style='margin: 0px 0px 10.66px;'><span style='margin: 0px;'>Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.</span></p></div></div></div><div class='iCIMS_JobOptions'><h2 class='iCIMS_SubHeader iCIMS_SubHeader_Job'>Options</h2><div id='jobOptionsMobile' class='iCIMS_JobOptionsMobile iCIMS_JobOptionsMobile_Options3'><a href='https://intljobs-nuance.icims.com/jobs/42850/digital-products-deployment-engineer---1-year-contract---dach/job?mode=apply&apply=yes&in_iframe=1&hashed=1374626946' class='iCIMS_Anchor iCIMS_Action_Button iCIMS_ApplyOnlineButton iCIMS_PrimaryButton' title='Apply for this job online'><div class='iCIMS_Action_ButtonText'><span class='iCIMS_LongLabel'>Apply for this job online</span><span class='iCIMS_ShortLabel'>Apply</span></div></a><a onclick='showSocialOptions(); return false' id='mobileShowSocialOptionsButton' href='#' class='iCIMS_Anchor iCIMS_Action_Button iCIMS_JobShareButton' title='Share'><div class='iCIMS_Action_ButtonText'><span class='iCIMS_ShortLabel'>Share</span></div></a><a href='https://intljobs-nuance.icims.com/jobs/42850/digital-products-deployment-engineer---1-year-contract---dach/referral?in_iframe=1&hashed=124489200' class='iCIMS_Anchor iCIMS_Action_Button iCIMS_SecondaryButton' title='Refer this job to a friend'><div class='iCIMS_Action_ButtonText'><span class='iCIMS_LongLabel'>Refer this job to a friend</span><span class='iCIMS_ShortLabel'>Refer</span></div></a></div><div id='jobSocialOptions' class='iCIMS_jobSocialOptions'><div id='jobSocialOptionsErrMsg' class='iCIMS_Message iCIMS_ErrorMessage iCIMS_GenericMessage NoDisplay'>Sorry the Share function is not working properly at this moment. 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nasdaq:nuan jobs.nuance.com jobs.nuance.com Dec 7th, 2019 12:00AM UX/ UI Designer Open NUANCE COMMUNICATIONS Full Time Bengaluru, India Bengaluru Karnataka IND Nov 4th, 2019 12:00AM <h2 class='iCIMS_SubHeader iCIMS_SubHeader_Job'></h2><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'>Company Overview:</h3><div class='iCIMS_InfoMsg iCIMS_InfoMsg_Job'><div class='iCIMS_Expandable_Container'><div class='iCIMS_Expandable_Text'><p style='margin: 0px;'><span style='font-size: 9.0pt; font-family: 'Verdana',sans-serif;'>Nuance Communications, Inc. is the pioneer and leader in conversational AI innovations that bring intelligence to everyday work and life. The company delivers solutions that understand, analyze and respond to human language, amplifying human intelligence. With decades of domain and artificial intelligence expertise, Nuance works with thousands of organizations &ndash; in healthcare, telecommunications, automotive, financial services, retail, and more &ndash; to create stronger relationships and better experiences for their customers.</span></p><p style='margin: 0in; margin-bottom: .0001pt;'><p style='margin: 0in; margin-bottom: .0001pt;'><span style='font-size: 9.0pt; font-family: 'Verdana',sans-serif;'>Join our <strong><span style='font-family: 'Verdana',sans-serif;'>Enterprise</span></strong> team&hellip;;great customer service starts here. We design virtual assistants for intelligent and effortless customer service helping customers find the information&nbsp;they need using whatever channel they prefer. &nbsp;</span></p><p style='margin: 0in; margin-bottom: .0001pt;'><span style='font-size: 9.0pt; font-family: 'Verdana',sans-serif;'></span></p><p style='margin: 0px;'>As a member of the Nuance Enterprise Professional Services Organization, you will be involved in the Designing&nbsp; of new Age , multi Platform <span style='font-size: 8pt;'>Demo/Poc</span> applications for entire Globe involving Nuance AI Products. This team will directly interact with End Users , Product Owners , Sales and SME's to create Compelling Demos/Use Cases.</p></div></div></div><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'>Job Summary:</h3><div class='iCIMS_InfoMsg iCIMS_InfoMsg_Job'><div class='iCIMS_Expandable_Container'><div class='iCIMS_Expandable_Text'><p style='margin: 0px;'><span style='font-family: calibri,sans-serif; font-size: 10pt;'><strong>The candidate needs :</strong></span></p><ul><li><span style='font-family: calibri,sans-serif; font-size: 10pt;'>Creativity, strong logic skills, and the ability to work in a dynamic, challenging, and consultative environment</span></li><li><span style='font-family: calibri,sans-serif; font-size: 10pt;'>Strong English fluency and sound communication skills</span></li><li><span style='font-family: calibri,sans-serif; font-size: 10pt;'>Strong Microsoft Windows skills, including MS Office</span></li><li><span style='font-family: calibri,sans-serif; font-size: 10pt;'>Strong visual design skills. The ability to read flow diagrams and represent those in a clear, easy-to-understand format</span></li><li><span style='margin: 0px; font-family: calibri,sans-serif; font-size: 10pt;'>Web / Device Graphic Skills</span></li><li><span style='font-family: calibri,sans-serif; font-size: 10pt;'>Great attention to detail</span></li><li><span style='font-family: calibri,sans-serif; font-size: 10pt;'><span style='font-family: Symbol;'>H</span><span style='margin: 0px;'>ave a Flair to design Interaction/Experience&nbsp; flows</span></span></li></ul><p style='margin: 0px;'><p style='margin: 0px;'><span style='font-family: calibri,sans-serif; font-size: 10pt;'><strong>Principal Duties and Responsibilities</strong></span></p><p style='margin: 0px;'><span style='font-family: calibri,sans-serif; font-size: 10pt;'>As a UX/UI Designer in the Professional Services group, you will have to</span></p><ul><li><span style='font-family: calibri,sans-serif; font-size: 10pt;'>Represent speech/DTMF interaction call flows in Nuance design tool. Detail out functional logic, system prompts and grammar specifications to match call flow diagrams.</span></li><li><span style='font-family: calibri,sans-serif; font-size: 10pt;'>Create design and solution for mobile and web applications representing the detailed design of the application and its different interfaces.</span></li><li><span style='font-family: calibri,sans-serif; font-size: 10pt;'>Assist in implementing systems by interacting with developers, speech scientists, and QA engineers.</span></li><li><span style='font-family: calibri,sans-serif; font-size: 10pt;'>Use your knowledge to augment our evolving body of best practices.</span></li><li><span style='font-family: calibri,sans-serif; font-size: 10pt;'>Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for secure.</span></li><li><span style='font-family: calibri,sans-serif; font-size: 10pt;'>Content Management.</span></li></ul><p style='margin: 0px;'><p style='margin: 0px;'><span style='font-family: calibri,sans-serif; font-size: 10pt;'><strong>Number of Years of Work Experience: &nbsp;</strong>&nbsp; 4-7 years</span></p><p style='margin: 0px;'><p style='margin: 0px;'><span style='font-family: calibri,sans-serif; font-size: 10pt;'><strong>Required Skills:</strong></span></p><ul><li><span style='font-family: calibri,sans-serif; font-size: 10pt;'><span style='font-family: calibri,sans-serif; font-size: 10pt;'>Must have experience with either:</span></span><span style='font-family: calibri,sans-serif; font-size: 10pt;'>AdobeXD, Sketch, Wireframes, Mockups Figma, Axure RP, Photoshop, Adobe Illustrator, HTML, CSS, Angular, Teambition, Axure RP, Adobe Photoshop, Sublime Text, Android Studio, Moqups, Xmind, Adobe InDesign, Balsamiq, Zeplin, UX Pin</span></li><li><div style='box-sizing: border-box; font-family: 'Segoe UI', 'Helvetica Neue', 'Apple Color Emoji', 'Segoe UI Emoji', Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;'><span style='font-family: calibri,sans-serif; font-size: 10pt;'>Passionate &nbsp;about &nbsp;creating unique customer Experience with new technology</span></div></li><li><span style='font-family: calibri,sans-serif; font-size: 10pt;'>Motivated to work with Product Owners , Regional Sales , SME&rsquo;s , Customers &nbsp;to recommend creative solutions that lead to new business.</span></li><li><span style='font-family: calibri,sans-serif; font-size: 10pt;'>Highly independent and capable of fulfilling multiple project commitments concurrently</span></li><li><span style='font-family: calibri,sans-serif; font-size: 10pt;'>Passionate about analyzing data to solve problems and improve systems</span></li><li><span style='font-family: calibri,sans-serif; font-size: 10pt;'>Excellent written and communications skills, as well as the ability to work as part of a project team</span></li><li><span style='font-family: calibri,sans-serif; font-size: 10pt;'>Ability to scope work taking technical, business and time-frame constraints into consideration</span></li></ul><p style='margin: 0px;'><span style='font-family: calibri,sans-serif; font-size: 10pt;'><strong>Preferred Skills:</strong></span></p><ul><li><span style='font-family: calibri,sans-serif; font-size: 10pt;'>Knowledge of different design concepts and frameworks is a plus</span></li><li><span style='font-family: calibri,sans-serif; font-size: 10pt;'>Mobile and web application development is a plus.</span></li></ul><p style='margin: 0px;'><span style='font-family: calibri,sans-serif; font-size: 10pt;'><strong>Education:&nbsp;</strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; At least a Bachelor&rsquo;s in a relevant field.</span></p></div></div></div><h3 class='iCIMS_InfoMsg iCIMS_InfoField_Job'>Additional Information:</h3><div class='iCIMS_InfoMsg iCIMS_InfoMsg_Job'><div class='iCIMS_Expandable_Container'><div class='iCIMS_Expandable_Text'><p style='margin: 0px 0px 10.66px;'><span style='margin: 0px;'>Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.</span></p></div></div></div><div class='iCIMS_JobOptions'><h2 class='iCIMS_SubHeader iCIMS_SubHeader_Job'>Options</h2><div id='jobOptionsMobile' class='iCIMS_JobOptionsMobile iCIMS_JobOptionsMobile_Options3'><a href='https://intljobs-nuance.icims.com/jobs/42962/ux--ui-designer/job?mode=apply&apply=yes&in_iframe=1&hashed=1374626946' class='iCIMS_Anchor iCIMS_Action_Button iCIMS_ApplyOnlineButton iCIMS_PrimaryButton' title='Apply for this job online'><div class='iCIMS_Action_ButtonText'><span class='iCIMS_LongLabel'>Apply for this job online</span><span class='iCIMS_ShortLabel'>Apply</span></div></a><a onclick='showSocialOptions(); return false' id='mobileShowSocialOptionsButton' href='#' class='iCIMS_Anchor iCIMS_Action_Button iCIMS_JobShareButton' title='Share'><div class='iCIMS_Action_ButtonText'><span class='iCIMS_ShortLabel'>Share</span></div></a><a href='https://intljobs-nuance.icims.com/jobs/42962/ux--ui-designer/referral?in_iframe=1&hashed=124489200' class='iCIMS_Anchor iCIMS_Action_Button iCIMS_SecondaryButton' title='Refer this job to a friend'><div class='iCIMS_Action_ButtonText'><span class='iCIMS_LongLabel'>Refer this job to a friend</span><span class='iCIMS_ShortLabel'>Refer</span></div></a></div><div id='jobSocialOptions' class='iCIMS_jobSocialOptions'><div id='jobSocialOptionsErrMsg' class='iCIMS_Message iCIMS_ErrorMessage iCIMS_GenericMessage NoDisplay'>Sorry the Share function is not working properly at this moment. 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