nasdaq:payx
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https://www.glassdoor.com?employer_id=1762
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Apr 25th, 2024 12:00AM
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Open
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Open
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Paychex
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Payroll Specialist
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Allentown, PA
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Juice is not worth the Squeeze
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Good Benefits, nice co-workers, upward mobility
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Your first year is some of the most dehumanizing work I've ever done. In SMB Payroll you are worked like a dog for $20 an hour and expected to hit perfect marks during busy seasons. Get out of this department as soon as humanly possible
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-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
1.0
|
1.0
|
4.0
|
5.0
|
4.0
|
4.0
|
5.0
|
1762
|
Open
|
Create a manageable workload that doesn't crumble as soon as someone calls off or you are low on headcount.
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0.0
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[]
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REGULAR
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No
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Yes
|
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2.0
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Open
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|
|
Apr 28th, 2024 05:55PM
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Apr 28th, 2024 05:55PM
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Paychex
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Industrials
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Support Services
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nasdaq:payx
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https://www.glassdoor.com?employer_id=1762
|
Apr 25th, 2024 12:00AM
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Open
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Open
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Paychex
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Business Development Manager
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Florida Ridge, FL
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The tools to win are not complete or not there.
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PTO is generous. It is work from home 100%.
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As many others have already stated, I will confirm what they said on the following points:
If you are in sales, you will be micromanaged to the point you will have days you can't run to the kitchen to have lunch. It is often death by meetings. The meetings is more about what are you doing to get more sales rather than leave me alone so I can go work on getting sales. It is true that most managers will be super kind to you if you close a deal but a few days later you can be treated like you have to justify your paycheck if you don't hit your monthly sales quota. Stress is always present to sell more. Tools for selling, yes they are not there unless you go pay for it and they will not pay you back. Some people get company paid Zoominfo to use and yet 95% of the sales reps will never get it unless it comes out their pocket. Anything that costs money to use they generally will not pay for. You have to go find free tools to do your job. Sales is mostly telemarketing from their salesforce database and you are measured by how many calls you make and deals you close. I don't disagree with it, but the pressure to make calls everyday means that you will have a very hard time carving out time to go do things to generate sales such as networking events. The sales rep has to pay with their own credit card for company expenses and then file an expense report. I mention this because some folks can't do it very easy with their own credit cards. More and more companies are moving towards a company credit card being issued for these expenses and that is how it should be in my opinion. Your day will normally be telemarketing and doing online presentations trying to get deals closed. They will fill your days with meetings to talk about what you are doing to get more sales and you will want to bang your head on the wall because you could do a lot more if they would cancel the meetings and let you go to networking events! If you need marketing materials you are told to pick out what you want have it printed at your local fedex location and then you pay for it with your credit card and then fill out an expense report and wait for the money. It is a very mature company in terms of growth stage. The senior management that started the company are gone. The folks in management now are not close to retirement age so that means there will be little opportunity for moving up the food chain. Many folks go through leadership training and then wait years and years and can't find a position to even apply to. Even if they do find one it often goes to politically connected individuals. Read that as favoritism, Yes there is plenty of it as well as a lot of folks that are in leadership that have family in the company as well. Base pay for sales is generally considered one of the lowest in the industry, tied for lowest with Insperity. Commission structure is difficult to wrap your head around. I can't tell you that you earn a specific percentage of each deal because it doesn't work like that. Training is 10 weeks, there is a ton of work to do in the training, You have to blast your way through it, some is self paced with tests at the end. Much of it is in a live virtual class with homework. Lots of role playing. I didn't mind any of it, but you will be pressured to get the training done and at the same time you have to sell and close deals even though you are not trained yet. You are given zip codes for your territory and that doesn't mean they are near each other they often are not. They can't give you a map that shows you your zip codes so you know where you can and can't go to prospect. They really expect you to just be tied to your laptop and be a telemarketer anyway so you just do searches online in one zip code. I felt like an SDR not a sales rep. If you are not use to being micromanaged then don't go work here.
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-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
2.0
|
2.0
|
2.0
|
1.0
|
2.0
|
2.0
|
2.0
|
1762
|
Open
|
Too many reps per region, Completely saturated. The accounts in salesforce that you will be calling have been spammed by so many reps at Paychex for more than 5 years and 97% of calls will not be answered because they have blocked Paychex years and years ago. Same with email. You will have a very hard time getting anyone to answer you on the phone. Yes you have to use the virtual phone they assign to you in salesforce and it often creates echo's or delays in speaking and some people you call, if they do answer, get mad they can't have a conversation due to you not having a real phone. You are required to use the virtual phone so Paychex can record all of your calls.
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0.0
|
[]
|
REGULAR
|
No
|
No
|
|
4.0
|
Open
|
|
|
Apr 28th, 2024 05:55PM
|
Apr 28th, 2024 05:55PM
|
Paychex
|
Industrials
|
Support Services
|
nasdaq:payx
|
https://www.glassdoor.com?employer_id=1762
|
Apr 25th, 2024 12:00AM
|
Open
|
Open
|
Paychex
|
Sales Associate
|
Owings Mills, MD
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Grind
|
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Excellent training with proven methodology
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Quotas are increased substantially each year so you never feel like you're producing enough
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|
|
|
|
|
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0.0
|
3.0
|
3.0
|
3.0
|
3.0
|
3.0
|
2.0
|
3.0
|
1762
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
6.0
|
Open
|
|
|
Apr 28th, 2024 05:55PM
|
Apr 28th, 2024 05:55PM
|
Paychex
|
Industrials
|
Support Services
|
nasdaq:payx
|
https://www.glassdoor.com?employer_id=1762
|
Apr 25th, 2024 12:00AM
|
Open
|
Open
|
Paychex
|
Human Resources Business Partner
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San Francisco, CA
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HR
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It has a great work life balance
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Sometimes you have too many clients to manage.
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1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
4.0
|
5.0
|
5.0
|
5.0
|
4.0
|
4.0
|
5.0
|
1762
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
Open
|
|
|
Apr 28th, 2024 05:55PM
|
Apr 28th, 2024 05:55PM
|
Paychex
|
Industrials
|
Support Services
|
nasdaq:payx
|
https://www.glassdoor.com?employer_id=1762
|
Apr 24th, 2024 12:00AM
|
Open
|
Open
|
Paychex
|
HR Generalist
|
Boca Raton, FL
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Former Paychex HR Field Support
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Acceptable benefits, and some positions offered opportunities to work remote.
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Pay range below market. Senior management not visible/engaged/supportive.
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-1.0
|
NEGATIVE
|
1.0
|
POSITIVE
|
0.0
|
NO_OPINION
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0.0
|
3.0
|
4.0
|
2.0
|
3.0
|
2.0
|
1.0
|
3.0
|
1762
|
Open
|
Acknowledge/appreciate long term employees and knowledge experience they offered.
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0.0
|
[]
|
REGULAR
|
No
|
No
|
|
6.0
|
Open
|
|
|
Apr 28th, 2024 05:55PM
|
Apr 28th, 2024 05:55PM
|
Paychex
|
Industrials
|
Support Services
|
nasdaq:payx
|
https://www.glassdoor.com?employer_id=1762
|
Apr 24th, 2024 12:00AM
|
Open
|
Open
|
Paychex
|
Client Service Representative
|
Phoenix, AZ
|
|
Meh, can do better
|
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Good benefits, company fun involvement
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Understaffed, certain positions pay a lot more with other companies
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|
|
-1.0
|
NEGATIVE
|
|
|
0.0
|
3.0
|
2.0
|
3.0
|
3.0
|
4.0
|
3.0
|
4.0
|
1762
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
Open
|
|
|
Apr 28th, 2024 05:55PM
|
Apr 28th, 2024 05:55PM
|
Paychex
|
Industrials
|
Support Services
|
nasdaq:payx
|
https://www.glassdoor.com?employer_id=1762
|
Apr 24th, 2024 12:00AM
|
Open
|
Open
|
Paychex
|
Human Resources
|
Rochester, NY
|
|
Review
|
|
Great culture, ability to grow within the organization, generous PTO policy.
|
micromanaging, communication to direct reports.
|
1.0
|
POSITIVE
|
|
|
|
|
0.0
|
4.0
|
4.0
|
4.0
|
4.0
|
4.0
|
3.0
|
4.0
|
1762
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
Open
|
|
|
Apr 26th, 2024 11:28AM
|
Apr 26th, 2024 11:28AM
|
Paychex
|
Industrials
|
Support Services
|
nasdaq:payx
|
https://www.glassdoor.com?employer_id=1762
|
Apr 23rd, 2024 12:00AM
|
Open
|
Open
|
Paychex
|
Channel Sales Associate
|
Indianapolis, IN
|
|
Excellent Local Management
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Great training and support at a local level
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There are too many internal meetings
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|
|
|
|
|
|
0.0
|
5.0
|
5.0
|
5.0
|
4.0
|
4.0
|
0.0
|
5.0
|
1762
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
Open
|
|
|
Apr 26th, 2024 11:28AM
|
Apr 26th, 2024 11:28AM
|
Paychex
|
Industrials
|
Support Services
|
nasdaq:payx
|
https://www.glassdoor.com?employer_id=1762
|
Apr 23rd, 2024 12:00AM
|
Open
|
Open
|
Paychex
|
Sales Representative
|
Rochester, NY
|
|
Tough work environment
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|
Good benefits with a nice office environment
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Pay doesn't compensate for hours worked
Unless you "grow up" with Paychex, it's a clique work environment. It's not what you know, it's WHO you know.
|
-1.0
|
NEGATIVE
|
|
|
|
|
0.0
|
2.0
|
1.0
|
2.0
|
2.0
|
2.0
|
1.0
|
1.0
|
1762
|
Open
|
Increase wages to retain employees and listen to suggestions from new hires from outside the Paychex community.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
6.0
|
Open
|
|
|
Apr 26th, 2024 11:28AM
|
Apr 26th, 2024 11:28AM
|
Paychex
|
Industrials
|
Support Services
|
nasdaq:payx
|
https://www.glassdoor.com?employer_id=1762
|
Apr 22nd, 2024 12:00AM
|
Open
|
Open
|
Paychex
|
Account Executive
|
New York, NY
|
|
Great company
|
|
Remote, great trainings, and tons of long tenured AE’s & opportunity for growth
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Uses PC instead of MacBooks
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|
|
|
|
|
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
4.0
|
4.0
|
4.0
|
1762
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
Open
|
|
|
Apr 25th, 2024 08:01PM
|
Apr 25th, 2024 08:01PM
|
Paychex
|
Industrials
|
Support Services
|