|
nasdaq:pcty
|
https://www.glassdoor.com?employer_id=29987
|
Apr 27th, 2024 12:00AM
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Open
|
Open
|
Paylocity
|
Account Executive
|
|
|
You can make a ton of money- but be willing to do services job as well
|
|
Culture, pay (when performing), and remote work
|
I actually love my job. However my week is also filled with ensuring that clients in implementation and those active stay happy. The c suite team invests so heavily in the sales side (thank you!) but we also need to invest in implementation and service. Half of my week that I could be selling, I am staying on top on my deals in implementation or dealing with issues that a client can’t get a response from service. I was told when I started to trust that at least one client you sold a year wouldn’t make it through implementation. That’s crazy!!!! And it has nothing to do with what the client is asking- just because the implementation process is a joke and clients gets so frustrated they pull out.
|
-1.0
|
NEGATIVE
|
|
|
1.0
|
APPROVE
|
0.0
|
2.0
|
2.0
|
5.0
|
2.0
|
4.0
|
3.0
|
5.0
|
29987
|
Open
|
Thank you for investing in sales. But it’s time to invest in implementation and service. Please give the account executives time back in their day to sell instead of having to babysit deals to make sure they don’t leave.
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0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
4.0
|
Open
|
|
|
Apr 28th, 2024 05:56PM
|
Apr 28th, 2024 05:56PM
|
Paylocity
|
Industrials
|
Support Services
|
|
nasdaq:pcty
|
https://www.glassdoor.com?employer_id=29987
|
Apr 26th, 2024 12:00AM
|
Open
|
Open
|
Paylocity
|
Implementation Analyst
|
Meridian, ID
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|
Good Company to Work for
|
|
~culture
~work/life balance
~benefits
~opportunities for growth
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~merit increase
~not currently accounting for COLA
~constant changing leadership
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
4.0
|
4.0
|
4.0
|
4.0
|
4.0
|
3.0
|
4.0
|
29987
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
Open
|
|
|
Apr 28th, 2024 05:56PM
|
Apr 28th, 2024 05:56PM
|
Paylocity
|
Industrials
|
Support Services
|
|
nasdaq:pcty
|
https://www.glassdoor.com?employer_id=29987
|
Apr 26th, 2024 12:00AM
|
Open
|
Open
|
Paylocity
|
Director of Sales
|
Oklahoma City, OK
|
|
Former Director
|
|
Great place to work, great people to work with
|
Struggling with how to scales the org. and the pace they are growing.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
29987
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
6.0
|
Open
|
|
|
Apr 28th, 2024 05:56PM
|
Apr 28th, 2024 05:56PM
|
Paylocity
|
Industrials
|
Support Services
|
|
nasdaq:pcty
|
https://www.glassdoor.com?employer_id=29987
|
Apr 25th, 2024 12:00AM
|
Open
|
Open
|
Paylocity
|
Implementation Consultant
|
|
|
Work life balance
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|
100% remote allows a good work life balance
|
Pay transparency tool is offered yet seems to not be followed
|
|
|
|
|
|
|
0.0
|
4.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
29987
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
Open
|
|
|
Apr 28th, 2024 05:56PM
|
Apr 28th, 2024 05:56PM
|
Paylocity
|
Industrials
|
Support Services
|
|
nasdaq:pcty
|
https://www.glassdoor.com?employer_id=29987
|
Apr 24th, 2024 12:00AM
|
Open
|
Open
|
Paylocity
|
Technical Support Specialist
|
|
|
Low pay = Low performance
|
|
If you are in positions that are not Hourly you will have better pay and treatment by the company.
|
The current trajectory of the company suggests a decline in its operational standards. Individuals holding hourly positions find themselves burdened with excessive workloads attributable to the company's inability to match client demands with adequate staffing. This shortfall in personnel is exacerbated by the company's reluctance to adjust compensation in line with the escalating cost of living, despite a commensurate increase in workload, particularly evident in Account Management, Implementation, and Technical Support roles.
Annual raises are less than $1 even when going above and beyond expectations.
Repeated appeals from employees for salary adjustments, citing the strain of both workload and rising living expenses, have been met with dismissive responses from management. Many staff members have voiced their financial struggles, resorting to supplemental income sources such as food assistance programs, plasma donation, or multiple employments to sustain themselves. However, management maintains a stance that current remuneration aligns with industry benchmarks and labor costs.
Furthermore, the evident disparity in rewards between managerial and sales personnel further compounds morale issues within the workforce. While managers receive substantial bonuses, particularly incentivized by reductions in overtime hours and improvements in client retention rates, the sales team enjoys extravagant annual trips to luxurious destinations. Such as stays at the Ritz-Carlton in Maui or celebrating with a Wine Mixer in Catalina. This discrepancy has contributed to a pervasive sense of disillusionment and exhaustion among employees.
The deteriorating morale and overwhelming workloads have culminated in a cycle of diminished client satisfaction and retention. Insufficient training and support render staff ill-equipped to navigate the company's software effectively, impeding their ability to provide quality service to clients. The recent imposition of metrics such as Average Handling Times (AHT) has further constrained the ability of Account Managers and Implementation Consultants to address client needs comprehensively, transforming their roles into mere extensions of call center operations.
Consequently, Technical Support staff find themselves inundated with unresolved tickets, perpetuating delays in resolving client issues and perpetuating a cycle of dissatisfaction. Ultimately, the company's failure to prioritize the well-being and professional development of its employees has compromised the quality of customer service, adversely impacting client experiences.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
2.0
|
1.0
|
2.0
|
2.0
|
3.0
|
1.0
|
4.0
|
29987
|
Open
|
A large Community post was made with many staff members commenting about issues with the low pay and high demand of work. This post has been swept under the rug. The company has done nothing other than say "We pay based on Market Data". So before giving any additional feedback like "We value your insighs" and "We strive to foster an environment where everyone feels valued and is respected." You should address the inhouse concerns your employees have.
We absolutely do not feel heard, respected, nor valued. Not when Managers get bonuses that are larger than hourly EEs' annual salary or when exotic trips are given out to Sales.
What do you give your customer service department to make them feel as appreciated and valued as these other positions/departments?
Be an advocate for your hourly employees.
These employees are the soul of your company and need to be treated as such.
Happy Employees = Happy Clients.
Invest in your Hourly staff and I guarantee this will help the company as a whole blossom.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
6.0
|
Open
|
|
|
Apr 26th, 2024 11:29AM
|
Apr 26th, 2024 11:29AM
|
Paylocity
|
Industrials
|
Support Services
|
|
nasdaq:pcty
|
https://www.glassdoor.com?employer_id=29987
|
Apr 24th, 2024 12:00AM
|
Open
|
Open
|
Paylocity
|
Account Manager
|
Meridian, ID
|
|
Review
|
|
Promotion timelines are every 6-9 months.
|
Overwhelming workload with no support from upper management.
|
|
|
|
|
|
|
4.0
|
2.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
29987
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
1.0
|
Open
|
|
|
Apr 28th, 2024 05:56PM
|
Apr 28th, 2024 05:56PM
|
Paylocity
|
Industrials
|
Support Services
|
|
nasdaq:pcty
|
https://www.glassdoor.com?employer_id=29987
|
Apr 23rd, 2024 12:00AM
|
Open
|
Open
|
Paylocity
|
Sales Executive
|
|
|
lack of vision
|
|
great culture
impressive story
mid-market growth
|
Zero branding
References- limited
Product is meant to be an enterprise-level solution but doesn't have support for that vision
Time and payroll are separate databases- hello bad design
Enterprise sales leader ego doesn't match the org
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
1.0
|
APPROVE
|
3.0
|
2.0
|
5.0
|
5.0
|
2.0
|
3.0
|
2.0
|
5.0
|
29987
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
Open
|
|
|
Apr 25th, 2024 08:02PM
|
Apr 25th, 2024 08:02PM
|
Paylocity
|
Industrials
|
Support Services
|
|
nasdaq:pcty
|
https://www.glassdoor.com?employer_id=29987
|
Apr 23rd, 2024 12:00AM
|
Open
|
Open
|
Paylocity
|
|
Phoenix, AZ
|
|
Great product, needs to support service
|
|
Strong top level leadership, great product, eats legacy providers.
|
Midlevel management, support and service have been under invested in.
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
1.0
|
APPROVE
|
0.0
|
4.0
|
5.0
|
5.0
|
4.0
|
4.0
|
5.0
|
5.0
|
29987
|
Open
|
Cut out mid-management for sales, use funds to invest in support.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
Open
|
|
|
Apr 28th, 2024 05:56PM
|
Apr 28th, 2024 05:56PM
|
Paylocity
|
Industrials
|
Support Services
|
|
nasdaq:pcty
|
https://www.glassdoor.com?employer_id=29987
|
Apr 23rd, 2024 12:00AM
|
Open
|
Open
|
Paylocity
|
Client Funds Accounting Analyst
|
|
|
Best Job Ever!
|
|
I love working for Paylocity because there are so many opportunities for learning and growth. I really feel like management is dedicated to my development and they are very supportive of me in general. I also love that I am able to work remotely yet also feel very connected to my team.
|
I haven't found one yet!
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
29987
|
Open
|
Keep doing what you're doing!
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
Open
|
|
|
Apr 26th, 2024 11:29AM
|
Apr 26th, 2024 11:29AM
|
Paylocity
|
Industrials
|
Support Services
|
|
nasdaq:pcty
|
https://www.glassdoor.com?employer_id=29987
|
Apr 23rd, 2024 12:00AM
|
Open
|
Open
|
Paylocity
|
Account Executive
|
Chicago, IL
|
|
Really solid company to work for
|
|
You can make a lot of money here, and the product is probably the best in the industry. Main competitors are Paycom and Paycom, but the Paylocity system is a bit more modern and cohesive than both.
|
Everything comes down to how quickly you can get business across the finish line, like any other sales job. You have a brief ramp up, but if you're not performing exceptionally well out the gate expect to be under the microscope. There are no qualified 'inbound' leads that ever come in, and if they do, they go to the inside sales team so you're responsible for generating 100% of your business.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
4.0
|
4.0
|
5.0
|
4.0
|
5.0
|
5.0
|
5.0
|
29987
|
Open
|
You're all great and care deeply for your employees. Keep it up!
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
Open
|
|
|
Apr 25th, 2024 08:02PM
|
Apr 25th, 2024 08:02PM
|
Paylocity
|
Industrials
|
Support Services
|