nasdaq:ptvcb
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https://www.indeed.com/cmp/protective-insurance/reviews
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Oct 31st, 2022 12:00AM
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Open
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Open
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Open
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Progressive
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Customer Service Representative
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Sacramento, CA
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USA
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It was ok
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Overall it was ok. Pay was good benefits were nice. The bonus was a great incentive to keep working there. However there were Too many goals and stats to hit.
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0.0
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0.0
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4.0
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0.0
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0.0
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0.0
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0.0
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0.0
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Nov 1st, 2022 07:52AM
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Nov 1st, 2022 07:52AM
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Protective Insurance
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nasdaq:ptvcb
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https://www.indeed.com/cmp/protective-insurance/reviews
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Oct 31st, 2022 12:00AM
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Open
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Open
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Open
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Progressive
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Claims Adjuster
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Ohio
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Fast paced but very professional
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A lot of claims and fast paced. A great job if you like to multitask and can handle high stress. The company is very good to employees and the pay is great once you are there for a few years. I really enjoyed my job the time I was there.
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0.0
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0.0
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5.0
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0.0
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0.0
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0.0
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0.0
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0.0
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Nov 1st, 2022 07:52AM
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Nov 1st, 2022 07:52AM
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Protective Insurance
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nasdaq:ptvcb
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https://www.indeed.com/cmp/protective-insurance/reviews
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Oct 31st, 2022 12:00AM
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Open
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Open
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Open
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Progressive
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Sales Representative
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Mayfield, OH
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USA
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Mental Stress
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Only someone who has worked for this company for more than 3 months taking inbound calls will understand.. only thing is the pay & paycheck stability which ultimately still isnât even worth it.
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0.0
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0.0
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2.0
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0.0
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0.0
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0.0
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0.0
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0.0
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Nov 1st, 2022 07:52AM
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Nov 1st, 2022 07:52AM
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Protective Insurance
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nasdaq:ptvcb
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https://www.indeed.com/cmp/protective-insurance/reviews
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Oct 29th, 2022 12:00AM
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Open
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Open
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Open
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Progressive
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Managed Repair Representative
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Gilbert, AZ
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USA
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Extreme workloads
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The company is good to work for management is good as well, but the workloads are beyond unattainable. Customer service is non existent at this co. No paid overtime. Most definitely not an 8 hour work day. Overall would not recommend due to high stress and no work life balance/un paid ot. When the end of the week comes your mentally fried. Severely understaffed and they say there hiring but there is not even job openings in the area posted. If they wanted to help they would. They donât. Would not recommend.
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0.0
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0.0
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3.0
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0.0
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0.0
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0.0
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0.0
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0.0
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Oct 30th, 2022 05:50AM
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Oct 30th, 2022 05:50AM
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Protective Insurance
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nasdaq:ptvcb
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https://www.indeed.com/cmp/protective-insurance/reviews
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Oct 27th, 2022 12:00AM
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Open
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Open
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Open
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Progressive
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Salvage Processor
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Na
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Inclusive environment
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Being productivity based can be stressful but youâre surrounded be caring coworkers and leadership. Been with them for 7 years and itâs definitely a place where you can enjoy a long term career.
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0.0
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0.0
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4.0
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0.0
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0.0
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0.0
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0.0
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0.0
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Oct 28th, 2022 04:29AM
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Oct 28th, 2022 04:29AM
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Protective Insurance
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nasdaq:ptvcb
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https://www.indeed.com/cmp/protective-insurance/reviews
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Oct 27th, 2022 12:00AM
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Open
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Open
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Open
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Progressive
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Claims Services Representative
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Austin, TX
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USA
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Great job, just not for me
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I loved the job, I hated working from home, and the fact that my managers would be on the call while I was on it typing in my chat about other things While I would be trying to handle customers.
They pays great though and I liked my coworkers
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0.0
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0.0
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5.0
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5.0
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5.0
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5.0
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5.0
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5.0
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Oct 29th, 2022 05:05AM
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Oct 29th, 2022 05:05AM
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Protective Insurance
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nasdaq:ptvcb
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https://www.indeed.com/cmp/protective-insurance/reviews
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Oct 26th, 2022 12:00AM
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Open
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Open
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Open
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Progressive
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Sales
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Remote
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USA
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Itâs overhyped
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I havenât been here that long but in training, they go over the metrics and the pto requirements. You get 19 days combined pto. So your vacation and sick are also included. You gain the time every pay period, based on the hours you work. This is not having a good work life balance. Vacation at any job is usually 40 hours(7 days)
sick days-40 hours(7 days)
PTO 40 hours (7 days)
That means, Progressive cuts 2 days from normal jobs hours. 19 days out of 365? This is unacceptable. Other jobs who pay less, offer more. Also they make you use your pto for the time you missed. I should be able to choose if I want to get paid or not for the time I missed. Not be forced to use it. This is a call center, do they not account for everyoneâs mental health? Theyâd probably fire you before you can speak about it.
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0.0
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0.0
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3.0
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2.0
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4.0
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2.0
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2.0
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4.0
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Oct 27th, 2022 04:27AM
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Oct 27th, 2022 04:27AM
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Protective Insurance
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nasdaq:ptvcb
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https://www.indeed.com/cmp/protective-insurance/reviews
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Oct 25th, 2022 12:00AM
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Open
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Open
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Open
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Progressive
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Licensed Insurance Agent
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Mayfield Village, OH
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5 stars
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What is the best part of working at the company?
The corporate environment that allows those who want to grow in their jobs the opportunity for advancement.
What is the most stressful part about working at the company?
Handling extremely high volume call days.
What is the work environment and culture like at the company?
Progressive has a very comfortable culture. Diversity is celebrated and updating procedures is rewarded. They support a healthy work/life balance.
What is a typical day like for you at the company?
In the call center we handled all incoming sales and service calls. Checking email and voicemail messages. Attending team meetings and training sessions. Providing accurate quotes and representing the brand core values in all external and internal situations.
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0.0
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0.0
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5.0
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0.0
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0.0
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0.0
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0.0
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0.0
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Oct 26th, 2022 04:33AM
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Oct 26th, 2022 04:33AM
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Protective Insurance
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nasdaq:ptvcb
|
https://www.indeed.com/cmp/protective-insurance/reviews
|
Oct 25th, 2022 12:00AM
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Open
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Open
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Open
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Progressive
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Customer Service Representative
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Remote
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USA
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Wonderful job
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Wonderful company to work with training is easy the job has a lot of reading bit easy to grasp. Easy to move up in the company communication is open and honest
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0.0
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0.0
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5.0
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0.0
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0.0
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0.0
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0.0
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0.0
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Oct 27th, 2022 04:27AM
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Oct 27th, 2022 04:27AM
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Protective Insurance
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|
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nasdaq:ptvcb
|
https://www.indeed.com/cmp/protective-insurance/reviews
|
Oct 25th, 2022 12:00AM
|
Open
|
Open
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Open
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Progressive
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Multi-Product Agent
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Remote
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USA
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Good Benefits, a few down sides
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Overall, Progressive is a really great employer; however, my situation is a bit different. They are not flexible on scheduling and my specific supervisor is not helpful in getting helpful feedback, support, or feeling valued.
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Pay, Wfh, Career Progression
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Stiff scheduling and lack of support from direct supervisor
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0.0
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0.0
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3.0
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2.0
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4.0
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2.0
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4.0
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3.0
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Oct 26th, 2022 04:33AM
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Oct 26th, 2022 04:33AM
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Protective Insurance
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