|
nasdaq:sprt
|
https://www.glassdoor.com?employer_id=343358
|
Apr 24th, 2024 12:00AM
|
Open
|
Open
|
Support.com
|
Customer Service Representative (CSR)
|
Wheeling, IL
|
|
Remote
|
|
Remote work from home op.
|
management, customers, training, schedule, cost
|
|
|
|
|
|
|
0.0
|
3.0
|
2.0
|
2.0
|
2.0
|
2.0
|
2.0
|
2.0
|
343358
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
Open
|
|
|
Apr 28th, 2024 06:18PM
|
Apr 28th, 2024 06:18PM
|
Support.com
|
|
|
|
nasdaq:sprt
|
https://www.glassdoor.com?employer_id=343358
|
Apr 3rd, 2024 12:00AM
|
Open
|
Open
|
Support.com
|
Tech Support Representative
|
Pelion, SC
|
|
None
|
|
Steady work consistently, decent pay for the times
|
No cons from where I sit.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
4.0
|
2.0
|
3.0
|
4.0
|
3.0
|
3.0
|
4.0
|
343358
|
Open
|
None
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
1.0
|
Open
|
|
|
Apr 7th, 2024 04:52PM
|
Apr 7th, 2024 04:52PM
|
Support.com
|
|
|
|
nasdaq:sprt
|
https://www.glassdoor.com?employer_id=343358
|
Mar 25th, 2024 12:00AM
|
Open
|
Open
|
Support.com
|
Customer Service Representative
|
|
|
Remote work
|
|
Getting out late was not an issue
Break were great since i was in the comfort of my home
|
Privacy in a house with 3 kids was hard to fine
Couldn't leave work at work
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
-1.0
|
DISAPPROVE
|
0.0
|
4.0
|
3.0
|
3.0
|
2.0
|
3.0
|
2.0
|
5.0
|
343358
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
Open
|
|
|
Mar 28th, 2024 12:56PM
|
Mar 28th, 2024 12:56PM
|
Support.com
|
|
|
|
nasdaq:sprt
|
https://www.glassdoor.com?employer_id=343358
|
Mar 20th, 2024 12:00AM
|
Open
|
Open
|
Support.com
|
Technical Support
|
California City, CA
|
|
Grossly underpaid
|
|
You get to work from home
|
Grossly underpaid! Do not work here!
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
343358
|
Open
|
Nothing I can say will make them change. They lose more employees than they keep
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
Open
|
|
|
Mar 22nd, 2024 07:55PM
|
Mar 22nd, 2024 07:55PM
|
Support.com
|
|
|
|
nasdaq:sprt
|
https://www.glassdoor.com?employer_id=343358
|
Mar 17th, 2024 12:00AM
|
Open
|
Open
|
Support.com
|
Technical Support
|
Atlanta, GA
|
|
Great Work From Home Job
|
|
Able to work from home. Also, they have the option of overtime.
|
Limited chances to excel or go higher up in the company.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
4.0
|
3.0
|
3.0
|
4.0
|
3.0
|
3.0
|
3.0
|
343358
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
Open
|
|
|
Mar 19th, 2024 07:10PM
|
Mar 19th, 2024 07:10PM
|
Support.com
|
|
|
|
nasdaq:sprt
|
https://www.glassdoor.com?employer_id=343358
|
Feb 16th, 2024 12:00AM
|
Open
|
Open
|
Support.com
|
Technical Support Engineer
|
|
|
Technical support
|
|
Good for work fro home opportunities
|
Shut down early before it succeed
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
4.0
|
3.0
|
3.0
|
4.0
|
4.0
|
3.0
|
343358
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
Open
|
|
|
Feb 20th, 2024 05:11PM
|
Feb 20th, 2024 05:11PM
|
Support.com
|
|
|
|
nasdaq:sprt
|
https://www.glassdoor.com?employer_id=343358
|
Feb 11th, 2024 12:00AM
|
Open
|
Open
|
Support.com
|
Remote Service Technician (RST)
|
Charlotte, NC
|
|
Stress Vs Pay
|
|
Working from home was convenient
|
stressful dealing with customers and call volume with a meager wage
|
|
|
|
|
|
|
0.0
|
4.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
343358
|
Open
|
|
0.0
|
[]
|
PART_TIME
|
No
|
No
|
|
2.0
|
Open
|
|
|
Feb 13th, 2024 08:30PM
|
Feb 13th, 2024 08:30PM
|
Support.com
|
|
|
|
nasdaq:sprt
|
https://www.glassdoor.com?employer_id=343358
|
Feb 7th, 2024 12:00AM
|
Open
|
Open
|
Support.com
|
Business Analyst
|
San Diego, CA
|
|
Soso
|
|
Good benefits and culture and great snacks
|
Not a great temp in the building
|
-1.0
|
NEGATIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
4.0
|
4.0
|
3.0
|
4.0
|
4.0
|
4.0
|
3.0
|
343358
|
Open
|
|
0.0
|
[]
|
PART_TIME
|
No
|
Yes
|
|
4.0
|
Open
|
|
|
Feb 9th, 2024 01:56PM
|
Feb 9th, 2024 01:56PM
|
Support.com
|
|
|
|
nasdaq:sprt
|
https://www.glassdoor.com?employer_id=343358
|
Jan 19th, 2024 12:00AM
|
Open
|
Open
|
Support.com
|
Support Help Desk
|
|
|
Don't recommend based on experience with Support.com
|
|
40 hours per week
Paid vacation
|
-Hard to get a position above agent
-Coaching can be both disciplinary or productive, so agents will always be on edge when coached
-If something isn't done correctly you will be thrown under the bus if it's needed.
-Benefits are there, but nothing special if something happens.
-When it comes to the client or their agents, they will sacrifice their agents mental health to make themselves look good. Example: if the client gives a rule regarding a rude customer, but Support.com says you have to take the abuse.
Maybe they've improved since then but I recommend that you use caution when applying for this company
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
0.0
|
2.0
|
5.0
|
2.0
|
2.0
|
4.0
|
2.0
|
5.0
|
343358
|
Open
|
Separate Coaching's from disciplinary actions, and listen to your employees. Allow your supervisors to grow with their employees, not make them tower above them
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
4.0
|
Open
|
|
|
Jan 21st, 2024 11:34AM
|
Jan 21st, 2024 11:34AM
|
Support.com
|
|
|
|
nasdaq:sprt
|
https://www.glassdoor.com?employer_id=343358
|
Jan 16th, 2024 12:00AM
|
Open
|
Open
|
Support.com
|
Remote Technical Support Specialist
|
|
|
Good Company
|
|
Steady work and good work schedules
|
Poor pay increases for many except the top performers.
|
|
|
|
|
|
|
0.0
|
5.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
343358
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
Open
|
|
|
Jan 17th, 2024 04:43PM
|
Jan 17th, 2024 04:43PM
|
Support.com
|
|
|