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nasdaq:srce
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https://www.indeed.com/cmp/1st-source-bank/reviews
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Apr 27th, 2024 12:00AM
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Open
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Open
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Open
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1st Source Bank
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Sales Support Representative
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South Bend, IN
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Amazing leadership and many opportunities to grow
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I have been employed for 3+ years and the SFG/CEF department is a great team to work with. Open door policy and always advancing with great leadership.
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0.0
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0.0
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5.0
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0.0
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0.0
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0.0
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0.0
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0.0
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Apr 28th, 2024 12:18AM
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Apr 28th, 2024 12:18AM
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1st Source
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Financials
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Banks
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nasdaq:srce
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https://www.indeed.com/cmp/1st-source-bank/reviews
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Apr 3rd, 2024 01:12AM
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Open
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Open
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Open
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1st Source Bank
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Center Manager
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Granger, IN
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Navigating the Challenges of Leadership: A Candid Reflection on My Role as a Banking Center Manager
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Working as a Banking Center Manager has been a rollercoaster ride, one filled with both professional challenges and personal frustrations. Here's an honest portrayal of my journey:
**A Typical Day at Work:**
A typical day at the banking center is anything but typical. It's a whirlwind of endless tasks, from managing customer inquiries to overseeing daily operations. The relentless pace leaves little room for respite, blurring the lines between work and personal life.
**What I Believe I Learned:**
Despite the hardships, my tenure as a Banking Center Manager has taught me resilience and adaptability. I've learned to navigate complex situations and make tough decisions under pressure. However, the most significant lesson learned is the importance of advocating for oneself in a challenging work environment.
**Management:**
Unfortunately, management in the banking centers and the central region leaves much to be desired. Regional management's inability to follow through on commitments undermines morale and creates a sense of disillusionment among staff. Rather than addressing legitimate concerns, dissent is stifled under the guise of "team player" rhetoric, perpetuating a culture of fear and complacency.
**Workplace Culture:**
The workplace culture is marred by favoritism and a lack of accountability. Opportunities for growth are scarce, with advancement seemingly reserved for a select few. The absence of a supportive environment and uncompetitive wages/incentives further exacerbate feelings of discontent, leaving employees disengaged and demotivated. Despite these challenges, I remain committed to advocating positive change and fostering a more supportive environment.
**The Hardest Part of the Job:**
The absence of work-life balance is perhaps the hardest pill to swallow. The relentless demands of the job leave little time for personal pursuits or family commitments. Balancing professional responsibilities with personal well-being becomes an uphill battle, taking a toll on mental and physical health.
**The Most Enjoyable Part of the Job:**
Amidst the challenges, the most enjoyable aspect of the job is the opportunity to impact customers' lives positively. Providing exceptional service and helping clients achieve their financial goals brings a sense of fulfillment amidst the chaos. However, systemic issues within the organization overshadow the joy derived from serving customers.
**High Turnover and Systemic Issues:**
Addressing the elephant in the room is crucial: the staggering turnover rate within our banking center. This revolving door of talent is not solely a result of individual choices but rather symptomatic of broader systemic issues plaguing the organization. Poor management practices, including failing to address legitimate concerns and provide adequate support, have contributed significantly to this phenomenon.
Moreover, the lack of incentives and uncompetitive wages further exacerbate the problem. It's disheartening to witness talented colleagues leave in search of better opportunities simply because their contributions are undervalued, and their efforts go unrecognized. As a result, the banking center operates in a perpetual state of flux, with new faces constantly filling the void left by departing employees.
Addressing the root causes of turnover requires a concerted effort from all levels of management. Implementing meaningful incentives, such as competitive wages and opportunities for advancement, is paramount to retaining top talent and fostering a more stable workforce. Fostering a transparency and accountability culture can also help rebuild trust and restore employee morale.
Ultimately, addressing turnover requires a fundamental shift in organizational mindset—prioritizing its employees' well-being and professional development. Only then can we hope to break free from the turnover cycle and create a workplace where individuals feel valued, supported, and empowered to thrive.
In conclusion, my experience as a Banking Center Manager has been fraught with challenges stemming from systemic issues within the organization. Despite the inherent difficulties, I remain committed to advocating for positive change and fostering a more supportive and equitable workplace environment.
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Lack of Communication, Followthrough, and Growth Opportunities
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0.0
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0.0
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1.0
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1.0
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1.0
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2.0
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1.0
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1.0
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Apr 4th, 2024 12:18AM
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Apr 4th, 2024 12:18AM
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1st Source
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Financials
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Banks
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nasdaq:srce
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https://www.indeed.com/cmp/1st-source-bank/reviews
|
Mar 26th, 2024 07:23PM
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Open
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Open
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Open
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1st Source Bank
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Personal Banking Manager
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Indiana
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Good If you play the game
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This bank doesn’t pay the most and they certainly don’t offer the best benefits. It’s an ok place to work if you get to the inner circle. If not, you may as well look for another job right away. I was in the inner circle and can assure you this is accurate. If you are in that circle you will get promoted and special benefits.
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0.0
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0.0
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2.0
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0.0
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0.0
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0.0
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0.0
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0.0
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Mar 28th, 2024 12:18AM
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Mar 28th, 2024 12:18AM
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1st Source
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Financials
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Banks
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nasdaq:srce
|
https://www.indeed.com/cmp/1st-source-bank/reviews
|
Feb 19th, 2024 05:24PM
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Open
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Open
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Open
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1st Source Bank
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Indianapolis, IN
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Good
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Fun stress free and all the other stuff people say about boring jobs. It’s pay and it’s work and that’s all that matters. Work hard play harder is my motto!
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0.0
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0.0
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5.0
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0.0
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0.0
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0.0
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0.0
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0.0
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Feb 19th, 2024 11:16PM
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Feb 19th, 2024 11:16PM
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1st Source
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Financials
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Banks
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nasdaq:srce
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https://www.indeed.com/cmp/1st-source-bank/reviews
|
Feb 16th, 2024 02:51AM
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Open
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Open
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Open
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1st Source Bank
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Administrative Assistant
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South Bend, IN
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Excellent Benefits
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I really enjoyed my time at 1st Source. I worked with so many wonderful and supportive people. It was a wonderful and supportive environment that functioned like a family.
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0.0
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0.0
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5.0
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0.0
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0.0
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0.0
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0.0
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0.0
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Feb 16th, 2024 11:16PM
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Feb 16th, 2024 11:16PM
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1st Source
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Financials
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Banks
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nasdaq:srce
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https://www.indeed.com/cmp/1st-source-bank/reviews
|
Feb 13th, 2024 06:31PM
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Open
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Open
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Open
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1st Source Bank
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Mortgage Closer
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South Bend, IN
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Toxic work culture from senior management down to the little guy on the totem pole
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A typical day at work was you going in to do your job and everyone else at others desks chatting and not getting any work done and looking at you like you’re the problem. Most of the senior staff were not there, either on retreats and working from the comfort of their home whenever they felt like it.
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None
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Toxic work environment in every department
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0.0
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0.0
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1.0
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1.0
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1.0
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1.0
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1.0
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1.0
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Feb 13th, 2024 11:16PM
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Feb 13th, 2024 11:16PM
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1st Source
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Financials
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Banks
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|
nasdaq:srce
|
https://www.indeed.com/cmp/1st-source-bank/reviews
|
Dec 3rd, 2023 01:35AM
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Open
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Open
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Open
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1st Source Bank
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Customer Service Representative
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Nappanee, IN
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Awesome job
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Great job and awesome team. Work parties are 5 star and lots of fun!
A typical day Is helping customers with their banking
Management was ok They did pick favorites.
Hardest part of the job was the management picking favorites.
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0.0
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0.0
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5.0
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0.0
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0.0
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0.0
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0.0
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0.0
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Dec 3rd, 2023 11:16PM
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Dec 3rd, 2023 11:16PM
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1st Source
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Financials
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Banks
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|
nasdaq:srce
|
https://www.indeed.com/cmp/1st-source-bank/reviews
|
Dec 3rd, 2023 01:35AM
|
Open
|
Open
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Open
|
1st Source Bank
|
Customer Service Representative
|
Nappanee, IN
|
|
Awesome job
|
Great job and awesome team. Work parties are 5 star and lots of fun!
A typical day Is helping customers with their banking
Management was ok They did pick favorites.
Hardest part of the job was the management picking favorites.
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0.0
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0.0
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5.0
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0.0
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0.0
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0.0
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0.0
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0.0
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Dec 3rd, 2023 11:16PM
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Dec 3rd, 2023 11:16PM
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1st Source
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Financials
|
Banks
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|
nasdaq:srce
|
https://www.indeed.com/cmp/1st-source-bank/reviews
|
Nov 7th, 2023 11:36PM
|
Open
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Open
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Open
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1st Source Bank
|
Representative
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Washington State
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|
work is good
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great place to work and grow in your skills and field. the perks are great from the company and have great management. Nice to come to work and feel awesome
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0.0
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0.0
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5.0
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0.0
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0.0
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0.0
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0.0
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0.0
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Nov 7th, 2023 11:16PM
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Nov 7th, 2023 11:16PM
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1st Source
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Financials
|
Banks
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|
nasdaq:srce
|
https://www.indeed.com/cmp/1st-source-bank/reviews
|
Oct 12th, 2023 01:05PM
|
Open
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Open
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Open
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1st Source Bank
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Customer Service Representative
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Argos, IN
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|
Except for customers, horrible place to work.
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Everything is about pushing sales even though they tell you the opposite in the interview. They overload you in work, which is usually a lot of work that people above your pay grade should be doing. They discipline you for not being able to keep up with all the many "commitments" they give you daily, weekly, and monthly. And their rewards is a jeans day once in a while. Pay seems good at first but then you realize its really not nearly enough for all the work pushed on you. It's not family oriented like they claim, especially if you have kids. Unpaid time off isn't allowed. You only have the amount of time they give you every year. And if there is company events, (company picnics, dinners, etc...) you are basically required to go. Also, they "strongly suggest" or basically require without being able to say they require, that you give so many hours of volunteer time every year. And it has to be outside of work hours. Line of management is very blurred, so it's hard to know who to go to if you have any issues. Was told after working there for a while that we were technically due a 15 minute break every day, but we had to have a reason to actually use it.
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0.0
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0.0
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2.0
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1.0
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3.0
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2.0
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2.0
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1.0
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Oct 14th, 2023 12:16AM
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Oct 14th, 2023 12:16AM
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1st Source
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Financials
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Banks
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