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nasdaq:ubsi
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careers.bankwithunited.com
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careers.bankwithunited.com
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Jan 2nd, 2023 12:00AM
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Branch Manager
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Open
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Washington, DC, US, 20003
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Washington
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DC
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USA
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Branch Manager
Apply now »
Date: Dec 13, 2022
Location:
Washington, DC, US, 20003
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display: inline;
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Company:
United Bank
Job Description This Branch Manager opportunity will be responsible for managing the functions of a full service branch, including maintaining existing and developing new customer relationships, both personal and business. The Branch deposit size normally exceeds $25,000,000-75,000,000 in a single branch over in a combination of managing multiple branches. Accountability includes achieving sales performance objectives of the branch relating to deposit growth, fee income, and expense control. Responsible for the supervising, coaching, and developing of branch staff and ensuring the communication and adherence with all Bank best practices, policies, procedures, and regulations.
RESPONSIBILITIES:
Leads by example and proactively builds existing retail and business customer relationships and develops new consumer relationships
Develops new business relationships by identifying qualified prospects, using pre-call planning tools and resources, and following up with all external business development calls
Achieves sales performance goals and objectives relating to, deposit growth, investment and fee income, and cost control
Reinforces sales skills to effectively uncover customer needs and recommend appropriate Bank products and services
Manages and coaches the branch sales team to effectively provide financial solutions to customers
Provides customer resolution to problems and inquiries through direct personal action or referral to the proper department
Has knowledge of and complies with Bank security and operating policies and procedures, as well as compliance regulations including KYC, OFAC, CIP, and Information Security policies and procedures
Ensures that dual control is in place for all vaults/safes containing cash/negotiables
Coordinates with Regional Managers and Human Resources on the hiring of new employees, performance reviews, employee discipline, terminations and salary adjustments
Takes responsibility in meeting monthly branch and/or individual scorecard sales goals on a consistent basis by monitoring self-performance and following action plans
Keeps up-to-date on Bank products and services to effectively provide financial solutions to customers, as well as to branch sales team
Provides regular team meetings for branch personnel to convey information received in seminars, manager’s meetings, conference calls and other sources
Refers customers to wealth management, brokerage and commercial representatives as appropriate
Manages the approval of all new accounts, the approval of checks for cashing, and the signing of official checks and certificates of deposit
Manages overall responsibility for settlement of branch cash;
Conducts audits and oversees completion of monthly and quarterly branch audits
Opens and closes branch office adhering to bank’s security policy and procedures
Participates as a member of branch-local civic organizations to promote Bank name, products and services
Coaches and ensures that best practices are being followed with regard to mystery shops, @ your service standards, and the distribution and effective discussion of bank marketing materials, as assigned
May be responsible for managing more than one Branch
As business needs arise, ability to open and/or close the Branch and may require working hours outside normal scheduled work hours.
Based on branch location within a market, will be required to promote/discuss consumer lending products with customers within compliance of the Safe Act guidelines and United procedures.
Based on branch location within a market, will be responsible for maintaining an active NMLS license by completing all training and annual renewal requirements as required
Qualifications
Bachelor’s degree preferred or equivalent work experience;
Minimum of five (5) years experience a management capacity required
Must possess an NMLS license or obtain NMLS license within 90 days of employment
Ability to complete ongoing NMLS training and ensure SAFE Act compliance is required
Strong sales and service skills;
Strong planning and organizational skills;
Strong communication, problem solving, and coaching skills.
Proficiency in Microsoft Office products
Demonstrated strong interpersonal skills
Demonstrated ability to be flexible and adaptable
Ability to travel to other branch locations as business needs arise
Flexibility on work schedule as business needs arise
KEY COMPETENCIES:
Accountability
Leadership Skills
Interpersonal Skills
Strategic Planning and Execution
Organization
Essential Functions:
Sitting for extended periods of time.
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via air, rail, automobile and/or bus.
Company Profile At United, we value all of the relationships we have built since 1839. We are committed to providing each relationship with an unmatched level of service. While we offer competitive products, services, rates, and technology, the level of service we provide and our commitment to building relationships is what sets us apart from our competitors. Our 211 full-service banking offices and 15 loan origination offices in West Virginia, Maryland, Virginia, Ohio, Georgia, Pennsylvania, North Carolina, South Carolina and Washington, D.C. are each built on customer service and commitment to the community. United is backed by a history of safe, sound and secure banking practices that have allowed us to navigate through decades of changing economic environments. Because of this, our employees, customers, shareholders and communities can rely on us to be their banking partner for decades to come. Member FDIC. Equal Housing Lender. Equal Opportunity Employer.
Nearest Major Market: Washington DC
Job Segment:
Branch Manager, Bank, Banking, Outside Sales, Information Security, Management, Finance, Sales, Technology
Apply now »
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Jan 2nd, 2023 03:22PM
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Jan 2nd, 2023 03:22PM
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United Bankshares
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Financials
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Banks
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nasdaq:ubsi
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careers.bankwithunited.com
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careers.bankwithunited.com
|
Jan 2nd, 2023 12:00AM
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Branch Manager
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Open
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Washington, DC, US, 20007
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Washington
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DC
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USA
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Branch Manager
Apply now »
Date: Dec 23, 2022
Location:
Washington, DC, US, 20007
#job-location.job-location-inline {
display: inline;
}
Company:
United Bank
Job Description This Branch Manager opportunity will be responsible for managing the functions of a full service branch, including maintaining existing and developing new customer relationships, both personal and business. The Branch deposit size is normally under $25,000,000. Accountability includes achieving sales performance objectives of the branch relating to deposit growth, fee income, and expense control. Responsible for the supervising, coaching, and developing of branch staff and ensuring the communication and adherence with all Bank best practices, policies, procedures, and regulations.
RESPONSIBILITIES:
Leads by example and proactively builds existing retail and business customer relationships and develops new consumer relationships
Develops new business relationships by identifying qualified prospects, using pre-call planning tools and resources, and following up with all external business development calls
Achieves sales performance goals and objectives relating to, deposit growth, investment and fee income, and cost control
Reinforces sales skills to effectively uncover customer needs and recommend appropriate Bank products and services.
Manages and coaches the branch sales team to effectively provide financial solutions to customers
Provides customer resolution to problems and inquiries through direct personal action or referral to the proper department
Has knowledge of and complies with Bank security and operating policies and procedures, as well as compliance regulations including KYC, OFAC, CIP, and Information Security policies and procedures;
Ensures that dual control is in place for all vaults/safes containing cash/negotiables;
Coordinates with Regional Managers and Human Resources on the hiring of new employees, performance reviews, employee discipline, terminations and salary adjustments
Takes responsibility in meeting monthly branch and/or individual scorecard sales goals on a consistent basis by monitoring self-performance and following action plans
Keeps up-to-date on Bank products and services to effectively provide financial solutions to customers, as well as to branch sales team;
Provides regular team meetings for branch personnel to convey information received in seminars, manager’s meetings, conference calls and other sources
Refers customers to wealth management, brokerage and commercial representatives as appropriate
Manages the approval of all new accounts, the approval of checks for cashing, and the signing of official checks and certificates of deposit
Manages overall responsibility for settlement of branch cash
Conducts audits and oversees completion of monthly and quarterly branch audits
Opens and closes branch office adhering to bank’s security policy and procedures
Participates as a member of branch-local civic organizations to promote Bank name, products and services.
Coaches and ensures that best practices are being followed with regard to mystery shops, @ your service standards, and the distribution and effective discussion of bank marketing materials, as assigned.
As business needs arise, ability to open and/or close the Branch and may require working hours outside normal scheduled work hours.
Based on branch location within a market, will be required to promote/discuss consumer lending products with customers within compliance of the Safe Act guidelines and United procedures.
Based on branch location within a market, will be responsible for maintaining an active NMLS license by completing all training and annual renewal requirements as required
Qualifications
Bachelor’s degree preferred or equivalent work experience
Minimum of two years in a management capacity required
Must possess an NMLS license or obtain NMLS license within 90 days of employment
Ability to complete ongoing NMLS training and ensure SAFE Act compliance is required
Strong sales and service skills
Strong planning and organizational skills
Strong communication, problem solving, and coaching skills.
Proficiency in Microsoft Office products
Demonstrated strong interpersonal skills
Demonstrated ability to be flexible and adaptable
Ability to travel to other branch locations as business needs arise
Flexibility on work schedule as business needs arise
KEY COMPETENCIES:
Accountability
Leadership Skills
Interpersonal Skills
Strategic Planning and Execution
Organization
Essential Functions:
Sitting for extended periods of time.
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via air, rail, automobile and/or bus.
Company Profile
At United, we value all of the relationships we have built since 1839. We are committed to providing each relationship with an unmatched level of service. While we offer competitive products, services, rates, and technology, the level of service we provide and our commitment to building relationships is what sets us apart from our competitors. Our 211 full-service banking offices and 15 loan origination offices in West Virginia, Maryland, Virginia, Ohio, Georgia, Pennsylvania, North Carolina, South Carolina and Washington, D.C. are each built on customer service and commitment to the community. United is backed by a history of safe, sound and secure banking practices that have allowed us to navigate through decades of changing economic environments. Because of this, our employees, customers, shareholders and communities can rely on us to be their banking partner for decades to come. We are committed to nurturing an inclusive culture that is reflective of the communities we serve; celebrates diversity of thought, backgrounds, and experience; promotes respect and a shared purpose; and aligns with our core values. Member FDIC. Equal Housing Lender. Equal Opportunity Employer.
Nearest Major Market: Washington DC
Job Segment:
Branch Manager, Bank, Banking, Marketing Manager, Outside Sales, Management, Finance, Marketing, Sales
Apply now »
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Jan 2nd, 2023 03:22PM
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Jan 2nd, 2023 03:22PM
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United Bankshares
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Financials
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Banks
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nasdaq:ubsi
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careers.bankwithunited.com
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careers.bankwithunited.com
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Jan 2nd, 2023 12:00AM
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Client Service Associate
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Open
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Washington, DC, US, 20036
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Washington
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DC
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USA
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Client Service Associate
Apply now »
Date: Dec 15, 2022
Location:
Washington, DC, US, 20036
#job-location.job-location-inline {
display: inline;
}
Company:
United Bank
Job Description The primary function is to support the Institutional Services Group of the Wealth Management Division and designated Relationship Managers/Advisors in day-to-day client contact, relationship management, trust and investment account administration, sales, marketing, compliance requirements, and other functions as required to maintain excellent relationships with clients, prospects, external professional advisors and internal business partners.
RESPONSIBILITIES MAY INCLUDE:
Support in the administration of trust, investment, retirement accounts.
Daily transaction processing, securities transfers, cash and check requests, gifts, deposits, routine client information requests and updating client information
Monitor and review daily reports for accuracy, action items, resolution and follow-up.
Assist with account opening, asset transfer, account terminations, and special asset management.
Responsible for performing daily account administration and client service activities such as processing checks, generating daily reports, reviewing cash balances and processing of trade instructions.
Respond to Audit and internal compliance requests as necessary.
Responsible to handle certain routine to moderately complex client matters and undertake research or take needed action to resolve.
Serve as direct back-up to other team/office support professionals to provide team-based coverage. Coordinate client meetings, including scheduling, dining arrangements, travel, security and other related activities.
Prepare client meeting materials; assist with the preparation of presentation materials for meetings in collaboration with relationship teams or other departments to ensure deadlines are met.
Assist in the completion of expense reports and other related requirements for professionals.
Review pertinent account information on the trust accounting system daily to identify overdrafts and resolve other issues with the Account Officer(s).
Review accounts monthly and prepare the annual account reviews. Review and organize the account file, ensure statements and distributions are set up and tax documentation is in order. Responsible for clerical and administrative support such as data entry, email, updating reports, faxes, appointment scheduling, travel coordination, and sales support.
Develop a strong knowledge of Wealth Advisory functions, policies, procedures and best practices.
Participate in special projects and identify process improvements.
Qualifications
High school diploma or equivalent is required. Bachelor’s degree is highly desired.
Minimum of two (2) years of working experience in a professional related position is required or requirement may be substituted with a bachelor’s degree in a related field such as business administration or finance and prior work or educational experience in analyzing and interpreting financial and investment concepts.
Advanced level proficiency in Microsoft Office products (Microsoft Word, Excel, and PowerPoint) required
Prior banking or wealth management-related experience is highly desired
FINRA licenses (S7, S66, Life & Health) or ability to obtain is highly desired
Expected to become familiar with and learn Wealth Management/Brokerage products
Excellent written and verbal communication skills required
Strong organizational skills required
Ability to multi-task and work both in team settings and independently in a fast-paced environment to meet deadlines required
Ability to interact in a professional demeanor with all levels of staff, including Executive Management, and customers required
Strong focus on customer service skills required
KEY COMPETENCIES:
Professionalism
Microsoft Office Proficiency
Detail oriented
Customer service-focused
Self-motivated and reliant
Essential Functions:
Sitting for extended periods of time
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components
Ability to converse and exchange information with all levels of staff within organization
Ability to observe, perceive, identify, and translate data
Company Profile
At United, we value all of the relationships we have built since 1839. We are committed to providing each relationship with an unmatched level of service. While we offer competitive products, services, rates, and technology, the level of service we provide and our commitment to building relationships is what sets us apart from our competitors. Our 211 full-service banking offices and 15 loan origination offices in West Virginia, Maryland, Virginia, Ohio, Georgia, Pennsylvania, North Carolina, South Carolina and Washington, D.C. are each built on customer service and commitment to the community. United is backed by a history of safe, sound and secure banking practices that have allowed us to navigate through decades of changing economic environments. Because of this, our employees, customers, shareholders and communities can rely on us to be their banking partner for decades to come. At United, our strength is our people, and we are committed to nurturing an inclusive culture that is reflective of the communities we serve; celebrates diversity of thought, backgrounds, and experience; promotes respect and a shared purpose; and aligns with our core values. Member FDIC. Equal Housing Lender. Equal Opportunity Employer
Nearest Major Market: Washington DC
Job Segment:
Data Entry, Relationship Manager, Bank, Banking, Customer Service, Administrative, Finance
Apply now »
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Jan 2nd, 2023 03:22PM
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Jan 2nd, 2023 03:22PM
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United Bankshares
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Financials
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Banks
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nasdaq:ubsi
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careers.bankwithunited.com
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careers.bankwithunited.com
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Jan 2nd, 2023 12:00AM
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Fiduciary Wealth Advisor, Sr
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Open
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Washington, DC, US, 20036
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Washington
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DC
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USA
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Fiduciary Wealth Advisor, Sr
Apply now »
Date: Dec 8, 2022
Location:
Washington, DC, US, 20036
#job-location.job-location-inline {
display: inline;
}
Company:
United Bank
Job Description The Senior Fiduciary Wealth Advisor’s role is to serve as the relationship manager for a diverse network of clients and focus on business development as well as manage complex fiduciary accounts and relationships. These relationships may consist of estates, trusts, investment management, custody, IRA and escrow accounts.
Senior Fiduciary Wealth Advisors are team players and methodical business builders with experience and expertise as trusted wealth advisors serving the sophisticated needs of ultra-high net worth individuals, families, and institutions. The position requires an exceptional understanding of the full range of investment expertise in wealth management and related products, services, and processes.
RESPONSIBILITIES:
Responsible for team initiatives, including participation in joint prospect and client meetings.
Ability to discuss investment performance, economic and financial market trends with clients
Manage client relationships and meet with clients (on and off Bank premises) to review portfolio performance and present recommendations.
Actively seek and develop leads and referrals from current clients and outside contacts.
Cultivate a network by developing a network of external Centers of Influence to help drive referral opportunities.
Prepare and present sales materials to prospective clients
Implement financial products and services offered through the Wealth Management platform; recommend changes when necessary.
Maintain the internal contact management database and monitor the frequency of client and prospect contact
Develop relationships with internal partners for cross referral opportunities.
Engage in fiduciary decision making through account management of complex client trust accounts.
Handle risk management and resolution of legal and compliance issues
Perform daily account oversight on various functions pertaining to client accounts such as overdrafts, check issuances, payments of client bills, etc.
Review pertinent account information on the trust accounting system daily such as cash balances, ensure accuracy of posted transactions. Troubleshoot and resolve any findings.
Prepare or oversee annual or quarterly account reviews for each account.
Prepare, analyze and present requests for all discretionary matters related to their accounts to the Wealth Management Committee
Ensure audit exceptions and out of compliance items are managed within appropriate timeframe
Stay abreast of current federal and state regulations applicable to taxation
May serve on internal committees such as Compliance/Risk Committee, Wealth Management committee
Qualifications
Minimum of ten (10) years of financial sales, investment, or portfolio management experience required
Minimum of five (5) years of wealth management experience required
Ability to attain Certified Trust and Financial Advisor certification (CTFA) within one year of employment required
Certified Financial Planning certification highly desired
Ability to present situations and resolutions effectively and sell financial solutions to clients and prospects
Ability to travel as business needs arise, some travel may require overnight stay
Ability to read and interpret legal documents
Ability to design, develop, and support fiduciary responsibilities and transactions
Excellent oral and written communication skills
Proficient in Microsoft Office products
Demonstrated experience in effective account / relationship management required
Ability to handle multiple tasks simultaneously
Excellent customer service skills
Bachelor’s degree required, Master’s degree is a plus
Essential Functions:
Ability to sit for extended period of times
Ability to converse and exchange information with all levels of staff within organization and external clients for extended period of times.
Ability to observe, perceive, identify, and translate data
Ability to travel via air, rail, automobile and/or bus.
Company Profile At United, we value all of the relationships we have built since 1839. We are committed to providing each relationship with an unmatched level of service. While we offer competitive products, services, rates, and technology, the level of service we provide and our commitment to building relationships is what sets us apart from our competitors. Our 211 full-service banking offices and 15 loan origination offices in West Virginia, Maryland, Virginia, Ohio, Georgia, Pennsylvania, North Carolina, South Carolina and Washington, D.C. are each built on customer service and commitment to the community. United is backed by a history of safe, sound and secure banking practices that have allowed us to navigate through decades of changing economic environments. Because of this, our employees, customers, shareholders and communities can rely on us to be their banking partner for decades to come. We are committed to nurturing an inclusive culture that is reflective of the communities we serve; celebrates diversity of thought, backgrounds, and experience; promotes respect and a shared purpose; and aligns with our core values. Member FDIC. Equal Housing Lender. Equal Opportunity Employer.
Nearest Major Market: Washington DC
Job Segment:
Relationship Manager, Compliance, Outside Sales, Database, Banking, Customer Service, Legal, Sales, Technology, Finance
Apply now »
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Jan 2nd, 2023 03:22PM
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Jan 2nd, 2023 03:22PM
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United Bankshares
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Financials
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Banks
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nasdaq:ubsi
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careers.bankwithunited.com
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careers.bankwithunited.com
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Jan 2nd, 2023 12:00AM
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Sales Associate
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Open
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Washington, DC, US, 20007
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Washington
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DC
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USA
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Sales Associate
Apply now »
Date: Dec 29, 2022
Location:
Washington, DC, US, 20007
#job-location.job-location-inline {
display: inline;
}
Company:
United Bank
Job Description The Sales Associate is responsible for performing daily branch and customer service duties; providing customers with efficient and accurate transaction processing; promoting business by providing quality customer service and handling routine customer inquiries; providing customer referrals for products and services on a daily basis and have the ability and desire to interact in a team environment and be willing to contribute to the team efforts.
RESPONSIBILITIES:
Operate with accuracy and efficiency the appropriate core banking systems and a sales associate window as follows:
Accept deposits, verify cash deposits, endorsements and comply with Regulation CC requirements and bank deposit policies.
Accept payments for all loans/lines of credit.
Process the redemption of U.S. Savings Bonds.
Process night depository, ATM and mail deposits, if applicable.
Provide additional customer services including processing/issuance of official bank checks and credit card cash advances
Balance assigned cash daily and maintains strict adherence to security procedures and sole control of cash drawer and assigned cash limits
Adhere to cash differences/controllable losses policy
Identify customers, by understanding and obtaining proper documentation of identification, obtains and/or verifies endorsements/payees, cash, and checks/withdrawals/transfers and obtains supervisor approval for authorization at bank-established cash limits, including the determination of the availability of sufficient funds, exclusion of stop payments and holds
Verify signatures and account ownership as required. Exercises discretion, judgment, and initiative regarding transaction problems and inquiries
Comply with all department and company policies, procedures and overall security;
Prepare mandatory currency transaction reports and monetary instrument logs in compliance with Bank Secrecy Act regulations, including adhering to KYC, OFAC, and Information Security policies and procedures.
Contribute to the responsibility in meeting monthly branch and/or individual scorecard goals on a consistent basis by monitoring self-performance and following action plans
Ensure delivery of excellent customer service throughout the Bank by adhering to sales and @ your service standards .
May be responsible for branch opening/closing procedures
May escort customers to safe deposit boxes in accordance with the Bank’s safe deposit box policy and security procedures
May assist in opening/closing of branch vaults under dual control
As needed, order, receive, verify, and distribute cash in accordance with bank policy
Promote and maintain positive relationships with all internal and external customers
Contribute to the fulfillment of the Bank’s objectives and goals by performing as a team member in allocating and coordinating the workflow
Responsible for keeping current and being knowledgeable in order to communicate the Bank’s products and services to clients.
As business needs arise, ability to open and/or close the Branch and may require working hours outside normal scheduled hours
Qualifications
High school diploma or equivalent;
Successful completion of the Bank’s in-house Sales Associate Training Program.
Previous customer service contact experience is highly desired.
Ability to demonstrate a sales oriented professional demeanor
Excellent communication skills
Experience in handling money preferred
Proficiency in Microsoft Office Products (Word, Excel) required
Understanding and working knowledge of appropriate core banking system is a plus
Detailed oriented;
Strong interpersonal skills;
Professionalism and confidentiality is essential
Ability to travel as business necessity arises to other branch locations to ensure proper staffing on a daily basis
Flexibility on work schedule as business needs arise
KEY COMPETENCIES:
Customer Service
Interpersonal Skills
Dependability (Attendance & Punctuality)
Task Management
ESSENTIAL FUNCTIONS:
Sitting and standing for extended periods of time.
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via airplane, automobile, bus and/or train
Company Profile At United, we value all of the relationships we have built since 1839. We are committed to providing each relationship with an unmatched level of service. While we offer competitive products, services, rates, and technology, the level of service we provide and our commitment to building relationships is what sets us apart from our competitors. Our 211 full-service banking offices and 15 loan origination offices in West Virginia, Maryland, Virginia, Ohio, Georgia, Pennsylvania, North Carolina, South Carolina and Washington, D.C. are each built on customer service and commitment to the community. United is backed by a history of safe, sound and secure banking practices that have allowed us to navigate through decades of changing economic environments. Because of this, our employees, customers, shareholders and communities can rely on us to be their banking partner for decades to come. Member FDIC. Equal Housing Lender. Equal Opportunity Employer.
Nearest Major Market: Washington DC
Job Segment:
Bank, Banking, Outside Sales, Information Security, Finance, Sales, Technology
Apply now »
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Jan 2nd, 2023 03:22PM
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Jan 2nd, 2023 03:22PM
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United Bankshares
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Financials
|
Banks
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|
nasdaq:ubsi
|
careers.bankwithunited.com
|
careers.bankwithunited.com
|
Jan 2nd, 2023 12:00AM
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Universal Banker
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Open
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Washington, DC, US, 20007
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Washington
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DC
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USA
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Universal Banker
Apply now »
Date: Dec 27, 2022
Location:
Washington, DC, US, 20007
#job-location.job-location-inline {
display: inline;
}
Company:
United Bank
Job Description The Universal Banker provide a proactive, consultative style of banking that builds customer relationships based on trust and the ability to identity financial needs and recommend solutions. You will be responsible for assisting with branch operations, delivering a unique and memorable client experience, achieving sales goals and handling service requests. You will perform additional duties as assigned and must be able to work in a team environment that requires the ability to multi-task, pay great attention to detail, and a passion for customer service.
RESPONSIBILITIES:
Service Area Responsibilities:
Proactively greet customers by performing lobby management activities to connect with customers, assess reason for visiting the branch and assess customers accordingly:
With a high level of accuracy, efficiency and professionalism, responsible for providing excellent customer service to clients by processing all branch related transactions.
Financial Sales Responsibilities
Responsible for keeping current and being knowledgeable of all Bank’s products and services in order to communicate to new and existing clients.
Maintains customer information on those expressing interest in future financial discussions and of pertinent customer information including notations about future events that may involve need of financial services/products
Proactively contacts customers to present pre-approved offers for financial products/services or to offer a general financial overview and schedules customer meeting to conduct a structured financial review to obtain understanding of their financial situation.
Based on customer’s needs, makes recommendations on services/products that would assist customer in meeting their needs. Create customer loyalty and grow customer through a differentiated customer experience. Educate customers on options for managing financial transactions by leveraging technology, tool and resources.
Communicate clearly and accurately to customer of financial products/services including benefits, requirements and any associated fees or costs associated with product/service.
Identify and refer when appropriate to a customer to another Bank associate or department to discuss certain financial products/services
Operational/Regulatory/Security Responsibilities:
Participates in daily operations of the Branch which may include transaction servicing on the platform or in the sales associate area.
Comply with all department and company policies, procedures and overall security
Notifies appropriate Bank staff when a situation poses potential risk or when a customer demonstrates suspicious behavior.
Work closely with other departments as necessary to troubleshoot and resolve customer situations.
Contributes to the responsibility of meeting monthly branch and/or individual scorecard goals on a consistent basis by monitoring self-performance and following action plans
Determine when appropriate to make policy exceptions within established guidelines (e.g., fee waivers, funds availability) in order to maintain positive customer relations
May be responsible for branch opening/closing procedures
Contribute to the fulfillment of the Bank’s objectives and goals by performing as a team member in allocating and coordinating the workflow
Qualifications
High school diploma or equivalent required, Bachelor’s degree a plus
Minimum of three (3) years of previous professional level of customer contact and service working experience or minimum of two (2) years of prior working experience in a Banking environment, preferably in a branch is required
Prior experience in handling and being accountable for money is required
Ability to successfully complete the Bank’s in-house Training Program within a reasonable timeframe required
Ability to demonstrate in a professional manner, a sales-oriented and relationship building demeanor
Ability to perform basic math calculations is required
Demonstrates ability to interact confidently with clients is essential
Ability to be initiative in self-directed learning of Bank’s products/services in order to expand and become well versed with the products/services offered.
Excellent written and verbal communication skills
Proficiency in Microsoft Office Products (Word, Excel) required
Understanding and working knowledge of appropriate core banking system is beneficial
Being detail oriented, ability to multi-task and work independently and in a team environment is essential.
Demonstrated professionalism is required
Ability to travel within branch region of up to 15%
KEY COMPETENCIES:
Customer Service focused – Provide high level of customer service with the ability to be a self-starter and be comfortable interacting with customers, centers of influence and internal partners, based on their needs and adapt to each customer’s situation;
Relationship and account management- Establish and maintain positive banking relationships with customers. Ability to identify products and services a customer may be interested in or that may apply to a customer.
Business Development – apply the Bank’s products and services to identify and engage potential clients to create opportunities
Accountability one’s own success in meeting personal and branch goals
Organization and Time Management – Prioritize and ability to multi-task effectively and efficiently
Collaboration – working with others in order to achieve goals, provide customer service and building a team environment
Essential Functions:
Sitting and standing for extended periods of time.
Ability to reach over teller counter or desk area to receive customer transaction documents
Ability to lift and carry up to 20 lbs
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, power tools, and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via automobile or public transportation
Company Profile
At United, we value all of the relationships we have built since 1839. We are committed to providing each relationship with an unmatched level of service. While we offer competitive products, services, rates, and technology, the level of service we provide and our commitment to building relationships is what sets us apart from our competitors. Our 211 full-service banking offices and 15 loan origination offices in West Virginia, Maryland, Virginia, Ohio, Georgia, Pennsylvania, North Carolina, South Carolina and Washington, D.C. are each built on customer service and commitment to the community. United is backed by a history of safe, sound and secure banking practices that have allowed us to navigate through decades of changing economic environments. Because of this, our employees, customers, shareholders and communities can rely on us to be their banking partner for decades to come. We are committed to nurturing an inclusive culture that is reflective of the communities we serve; celebrates diversity of thought, backgrounds, and experience; promotes respect and a shared purpose; and aligns with our core values. Member FDIC. Equal Housing Lender. Equal Opportunity Employer.
Nearest Major Market: Washington DC
Job Segment:
Bank, Banking, Banker, Administrative Assistant, Financial Sales, Finance, Administrative, Sales
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Jan 2nd, 2023 03:22PM
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Jan 2nd, 2023 03:22PM
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United Bankshares
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Financials
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Banks
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nasdaq:ubsi
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careers.bankwithunited.com
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careers.bankwithunited.com
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Jan 2nd, 2023 12:00AM
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Account Executive
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Open
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Atlanta, GA, US, 30328
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Atlanta
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GA
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USA
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Account Executive
Apply now »
Date: Dec 29, 2022
Location:
Atlanta, GA, US, 30328
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Company:
United Bank
Job Description Wholesales / Correspondent Account Executive for Crescent Mortgage Company (CMC) responsibilities include but are not limited to developing and managing a regional territory. The primary objective being that of increasing market share (both value and volume) through new and existing partner relationships.
JOB FUNCTIONS AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Identify, solicit, pre-qualify and on-board potential new lending partners with CMC
Educate partners on CMC services and value propositions to help find solutions to fit their business needs
Travel and spend more than 50% of the time in the field networking with banks, credit unions, and mortgage brokers / lenders
Attend trade shows and other conferences as approved by management to be a brand ambassador for CMC
Train banks, credit unions, and lenders / brokers on CMC processes
Interact with existing partners to build and maintain strong business relationships
Help partners analyze their business model and add value by assisting them in developing innovative solutions
Maintain active communication with the secondary and operations teams at CMC concerning partner needs
Create increased partner contacts by continuously prospecting for new partners using all available methodologies (e.g. cold-call, in-person, technology based)
Maintain customer interactions and progress to aid in account level reporting to Senior Management
Attend all sales functions as directed by the CMC Management; including but not limited to orientations, trainings, and other sales/strategic meetings
Continually build on existing knowledge of the mortgage lending industries
Become proficient in the ongoing use of proprietary and industry software used by CMC
Qualifications To perform this job successfully, an individual must have the following education and/or experience:
High School Diploma/GED or equivalent military equivalent
Minimum two years of wholesale / correspondent sales experience required in the capacity as an Account Executive or similar related mortgage experience
Proficiency in MS Office programs, specifically PowerPoint, Word, Excel and Outlook
Must pass the Company’s Background Screening process prior to beginning employment. Additionally, as a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable.
Valid driver license required for client visits. If driving own vehicle (mileage reimbursement), insurance must be current
Company Profile At United, we value all of the relationships we have built since 1839. We are committed to providing each relationship with an unmatched level of service. While we offer competitive products, services, rates, and technology, the level of service we provide and our commitment to building relationships is what sets us apart from our competitors. Our 211 full-service banking offices and 15 loan origination offices in West Virginia, Maryland, Virginia, Ohio, Georgia, Pennsylvania, North Carolina, South Carolina and Washington, D.C. are each built on customer service and commitment to the community. United is backed by a history of safe, sound and secure banking practices that have allowed us to navigate through decades of changing economic environments. Because of this, our employees, customers, shareholders and communities can rely on us to be their banking partner for decades to come. Member FDIC. Equal Housing Lender. Equal Opportunity Employer.
Nearest Major Market: Atlanta
Job Segment:
Account Executive, Brand Ambassador, Mortgage, Sales, Marketing, Finance
Apply now »
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Jan 2nd, 2023 03:22PM
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Jan 2nd, 2023 03:22PM
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United Bankshares
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Financials
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Banks
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nasdaq:ubsi
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careers.bankwithunited.com
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careers.bankwithunited.com
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Jan 2nd, 2023 12:00AM
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Compliance Manager SVP
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Open
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Atlanta, GA, US, 30328
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Atlanta
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GA
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USA
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Compliance Manager SVP
Apply now »
Date: Dec 8, 2022
Location:
Atlanta, GA, US, 30328
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Company:
United Bank
Job Description .
Essential Duties and Responsibilities include the following. Other duties may be assigned.
1. Maintain and execute Crescent Mortgage Company Compliance Management System (CMS) to ensure compliance with applicable Federal and State laws.
2. Serve as an internal resource on relevant laws and regulations, keeping abreast of changes that may affect operational compliance issues through personal initiative, seminars, training programs, and peer contact. Work with other departments to ensure procedures are developed to ensure compliance. Provide guidance and foster open line of communication to management and individual departments so that managers and the board are aware of their responsibility for ensuring compliance for their areas.
3. Create written materials and training programs designed to promote awareness and understanding of compliance issues, applicable laws and regulations and reporting requirements and consequences of noncompliance. Work very closely with the bank’s Compliance Officer and staff in documenting policies and testing compliance of the mortgage company.
4. Responsible for timely review of HMDA data and annual filing by the deadline.
5. Responsible for policy and procedure of handling consumer complaints.
6. Responsible for developing and administering training material for employees and the board of directors.
7. Obtain legal advice from our corporate attorney in dealing with issues that are difficult to resolve. Provide senior management multiple, if available, potential compliant options relative to regulatory laws and operational compliance of those regulatory laws and/or regulations
8. Act as lead role for Compliance Committee and hold monthly meeting to discuss compliance issues.
9. Act as Bank Secrecy Act/OFAC Officer and Privacy Officer for the mortgage company. Complete and submit SARs.
10. Maintain all Compliance Policy and Procedures and update as necessary.
11. Maintain and publicize a confidential and easily accessible system for employees to report alleged violations of standards without fear of retribution.
12. Lead and/or support specific audits to investigate adherence with policies, procedures and legal/regulatory requirements to identify and evaluate exposures in addition to correct defective processes and non-compliance. Report findings to management and board and obtain Corrective Action Plan when necessary.
13. Review complaints, concerns, or questions relative to compliance issues and provide consultative leadership.
14. Direct and supervise assigned personnel, including performance evaluations, scheduling, orientation, and training.
15. Supervise regulatory and state examinations. Gather requested material. Coordinate interviews. Coordinate response to findings.
16. Respond to compliance questions from employees and customers.
17. Complete fair lending testing and review loan portfolio for discriminatory lending practices.
Supervisory Responsibilities:
This position does have supervisory responsibilities and will manage all employees of Compliance Department.
Additional Responsibilities:
There may be additional responsibilities as defined by Senior Management or the BOD.
Qualifications .
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
A Bachelor’s degree and a minimum of seven years mortgage banking experience with a knowledge of operational compliance, operations and departmental workflows of a wholesale and retail mortgage lender. Familiarity with state and federal regulations for the financial institution environment is required. Extensive knowledge of HOEPA, Section 32 and 35 loans, NMLS database usage, RESPA, TILA, HVCC(Appraisal Independence), UDAAP, MDIA, ECOA, FCRA, GLBA and FACTA, Dodd Frank, HOPA, SAFE ACT regulations( this is not an all-inclusive list of all regulatory required knowledge). Strong interpersonal skills and excellent oral and written communication skills are required. Must have the ability to analyze and solve problems. Must have the ability to review and comprehend complex and detailed legal information. Must be proficient in the use of personal computers using MS-Office applications, such as Word, Power Point and Excel. Must be experienced in working with regulators in coordinating and responding to examination questions and reports. Must exhibit the ability to research and obtain regulatory data quickly. Should be familiar with Allregs or similar application. Must be proficient in creating and administering tests for regulatory compliance. Must exhibit above average initiative (be a self-starter) and must have the ability to work independently and interact with all levels of Employees, including Management and the Board of Directors.
Language Skills:
Ability to read, analyze and interpret complex legal documents; ability to read and analyze safety rules, operating and maintenance instructions, and procedure manuals.
Mathematical and Analytical Skills:
Ability to analyze and apply statistics in regression analysis, which may include techniques for modeling and analyzing several variables, when the focus is on the relationship between a dependent variable and one or more independent variables, such as analysis of fair lending and HMDA data. Based on analysis data should be made available to management with the intent to infer causal relationships between the independent and dependent variables and ultimately provide documentation that potential false results may be correlations but not causations that indicate any violation in fair lending laws. Critical data identified would be the duty of compliance to immediately address and require corrective action from senior management and written report to the board of directors.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Certificates, Licenses, Registrations:
The following certifications preferred but not required for the Mortgage Company Operational Compliance Officer:
• CMB
• CRCM
Company Profile Crescent Mortgage Company was founded on February 16, 1993 as a wholesale lender for community banks in the Southeastern United States.
Over the past 20 years Crescent has always operated based on a simple and enduring philosophy. We want to be the best SERVICE provider in the mortgage industry. Our goal is to meet or exceed our customers' expectations at every point of contact. Crescent has never had any desire to be the largest lender in the country. As a community bank we know you understand that Bigger is not always Better. In fact, we find as a mid size mortgage lender, we are a perfect fit for community banks! Big enough to provide an expansive suite of loan products and latest technology advancements; Small enough to listen, and custom fit our services based on your banks individual needs.
Today Crescent Mortgage Company lends in 43 states and partners with over two thousand Community Bank, Credit Union, and quality Mortgage Brokers. Because Crescent Mortgage Company has always been prudent in its lending, we do not have the issues faced by many wholesale lenders. Crescent Mortgage Company never made Sub Prime loans, Negative Amortization Loans, or Pay Option ARM's. Therefore, we do not have to focus our time and efforts remedying our past portfolio. Rather, we can focus on the future of mortgage banking and expanding our partnerships with quality partners.
Nearest Major Market: Atlanta
Job Segment:
Compliance, Mortgage, Credit Union, Bank, Banking, Legal, Finance
Apply now »
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Jan 2nd, 2023 03:22PM
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Jan 2nd, 2023 03:22PM
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United Bankshares
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Financials
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Banks
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careers.bankwithunited.com
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careers.bankwithunited.com
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Dec 13th, 2022 12:00AM
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Branch Manager
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Open
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Washington, DC, US, 20007
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Washington
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DC
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USA
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Branch Manager
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Date: Nov 24, 2022
Location:
Washington, DC, US, 20007
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Company:
United Bank
Job Description This Branch Manager opportunity will be responsible for managing the functions of a full service branch, including maintaining existing and developing new customer relationships, both personal and business. The Branch deposit size is normally under $25,000,000. Accountability includes achieving sales performance objectives of the branch relating to deposit growth, fee income, and expense control. Responsible for the supervising, coaching, and developing of branch staff and ensuring the communication and adherence with all Bank best practices, policies, procedures, and regulations.
RESPONSIBILITIES:
Leads by example and proactively builds existing retail and business customer relationships and develops new consumer relationships
Develops new business relationships by identifying qualified prospects, using pre-call planning tools and resources, and following up with all external business development calls
Achieves sales performance goals and objectives relating to, deposit growth, investment and fee income, and cost control
Reinforces sales skills to effectively uncover customer needs and recommend appropriate Bank products and services.
Manages and coaches the branch sales team to effectively provide financial solutions to customers
Provides customer resolution to problems and inquiries through direct personal action or referral to the proper department
Has knowledge of and complies with Bank security and operating policies and procedures, as well as compliance regulations including KYC, OFAC, CIP, and Information Security policies and procedures;
Ensures that dual control is in place for all vaults/safes containing cash/negotiables;
Coordinates with Regional Managers and Human Resources on the hiring of new employees, performance reviews, employee discipline, terminations and salary adjustments
Takes responsibility in meeting monthly branch and/or individual scorecard sales goals on a consistent basis by monitoring self-performance and following action plans
Keeps up-to-date on Bank products and services to effectively provide financial solutions to customers, as well as to branch sales team;
Provides regular team meetings for branch personnel to convey information received in seminars, manager’s meetings, conference calls and other sources
Refers customers to wealth management, brokerage and commercial representatives as appropriate
Manages the approval of all new accounts, the approval of checks for cashing, and the signing of official checks and certificates of deposit
Manages overall responsibility for settlement of branch cash
Conducts audits and oversees completion of monthly and quarterly branch audits
Opens and closes branch office adhering to bank’s security policy and procedures
Participates as a member of branch-local civic organizations to promote Bank name, products and services.
Coaches and ensures that best practices are being followed with regard to mystery shops, @ your service standards, and the distribution and effective discussion of bank marketing materials, as assigned.
As business needs arise, ability to open and/or close the Branch and may require working hours outside normal scheduled work hours.
Based on branch location within a market, will be required to promote/discuss consumer lending products with customers within compliance of the Safe Act guidelines and United procedures.
Based on branch location within a market, will be responsible for maintaining an active NMLS license by completing all training and annual renewal requirements as required
Qualifications
Bachelor’s degree preferred or equivalent work experience
Minimum of two years in a management capacity required
Must possess an NMLS license or obtain NMLS license within 90 days of employment
Ability to complete ongoing NMLS training and ensure SAFE Act compliance is required
Strong sales and service skills
Strong planning and organizational skills
Strong communication, problem solving, and coaching skills.
Proficiency in Microsoft Office products
Demonstrated strong interpersonal skills
Demonstrated ability to be flexible and adaptable
Ability to travel to other branch locations as business needs arise
Flexibility on work schedule as business needs arise
KEY COMPETENCIES:
Accountability
Leadership Skills
Interpersonal Skills
Strategic Planning and Execution
Organization
Essential Functions:
Sitting for extended periods of time.
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via air, rail, automobile and/or bus.
Company Profile
At United, we value all of the relationships we have built since 1839. We are committed to providing each relationship with an unmatched level of service. While we offer competitive products, services, rates, and technology, the level of service we provide and our commitment to building relationships is what sets us apart from our competitors. Our 211 full-service banking offices and 15 loan origination offices in West Virginia, Maryland, Virginia, Ohio, Georgia, Pennsylvania, North Carolina, South Carolina and Washington, D.C. are each built on customer service and commitment to the community. United is backed by a history of safe, sound and secure banking practices that have allowed us to navigate through decades of changing economic environments. Because of this, our employees, customers, shareholders and communities can rely on us to be their banking partner for decades to come. We are committed to nurturing an inclusive culture that is reflective of the communities we serve; celebrates diversity of thought, backgrounds, and experience; promotes respect and a shared purpose; and aligns with our core values. Member FDIC. Equal Housing Lender. Equal Opportunity Employer.
Nearest Major Market: Washington DC
Job Segment:
Branch Manager, Outside Sales, Marketing Manager, Bank, Banking, Management, Sales, Marketing, Finance
Apply now »
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Dec 12th, 2022 08:24PM
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Dec 12th, 2022 08:24PM
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United Bankshares
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Financials
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Banks
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nasdaq:ubsi
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careers.bankwithunited.com
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careers.bankwithunited.com
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Dec 13th, 2022 12:00AM
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Client Service Associate
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Open
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Washington, DC, US, 20036
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Washington
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DC
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USA
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Client Service Associate
Apply now »
Date: Dec 7, 2022
Location:
Washington, DC, US, 20036
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Company:
United Bank
Job Description The primary function is to support the Institutional Services Group of the Wealth Management Division and designated Relationship Managers/Advisors in day-to-day client contact, relationship management, trust and investment account administration, sales, marketing, compliance requirements, and other functions as required to maintain excellent relationships with clients, prospects, external professional advisors and internal business partners.
RESPONSIBILITIES MAY INCLUDE:
Support in the administration of trust, investment, retirement accounts.
Daily transaction processing, securities transfers, cash and check requests, gifts, deposits, routine client information requests and updating client information
Monitor and review daily reports for accuracy, action items, resolution and follow-up.
Assist with account opening, asset transfer, account terminations, and special asset management.
Responsible for performing daily account administration and client service activities such as processing checks, generating daily reports, reviewing cash balances and processing of trade instructions.
Respond to Audit and internal compliance requests as necessary.
Responsible to handle certain routine to moderately complex client matters and undertake research or take needed action to resolve.
Serve as direct back-up to other team/office support professionals to provide team-based coverage. Coordinate client meetings, including scheduling, dining arrangements, travel, security and other related activities.
Prepare client meeting materials; assist with the preparation of presentation materials for meetings in collaboration with relationship teams or other departments to ensure deadlines are met.
Assist in the completion of expense reports and other related requirements for professionals.
Review pertinent account information on the trust accounting system daily to identify overdrafts and resolve other issues with the Account Officer(s).
Review accounts monthly and prepare the annual account reviews. Review and organize the account file, ensure statements and distributions are set up and tax documentation is in order. Responsible for clerical and administrative support such as data entry, email, updating reports, faxes, appointment scheduling, travel coordination, and sales support.
Develop a strong knowledge of Wealth Advisory functions, policies, procedures and best practices.
Participate in special projects and identify process improvements.
Qualifications
High school diploma or equivalent is required. Bachelor’s degree is highly desired.
Minimum of two (2) years of working experience in a professional related position is required or requirement may be substituted with a bachelor’s degree in a related field such as business administration or finance and prior work or educational experience in analyzing and interpreting financial and investment concepts.
Advanced level proficiency in Microsoft Office products (Microsoft Word, Excel, and PowerPoint) required
Prior banking or wealth management-related experience is highly desired
FINRA licenses (S7, S66, Life & Health) or ability to obtain is highly desired
Expected to become familiar with and learn Wealth Management/Brokerage products
Excellent written and verbal communication skills required
Strong organizational skills required
Ability to multi-task and work both in team settings and independently in a fast-paced environment to meet deadlines required
Ability to interact in a professional demeanor with all levels of staff, including Executive Management, and customers required
Strong focus on customer service skills required
KEY COMPETENCIES:
Professionalism
Microsoft Office Proficiency
Detail oriented
Customer service-focused
Self-motivated and reliant
Essential Functions:
Sitting for extended periods of time
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components
Ability to converse and exchange information with all levels of staff within organization
Ability to observe, perceive, identify, and translate data
Company Profile At United, we value all of the relationships we have built since 1839. We are committed to providing each relationship with an unmatched level of service. While we offer competitive products, services, rates, and technology, the level of service we provide and our commitment to building relationships is what sets us apart from our competitors. Our 211 full-service banking offices and 15 loan origination offices in West Virginia, Maryland, Virginia, Ohio, Georgia, Pennsylvania, North Carolina, South Carolina and Washington, D.C. are each built on customer service and commitment to the community. United is backed by a history of safe, sound and secure banking practices that have allowed us to navigate through decades of changing economic environments. Because of this, our employees, customers, shareholders and communities can rely on us to be their banking partner for decades to come. Member FDIC. Equal Housing Lender. Equal Opportunity Employer.
Nearest Major Market: Washington DC
Job Segment:
Relationship Manager, Data Entry, Bank, Banking, Customer Service, Administrative, Finance
Apply now »
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Dec 12th, 2022 08:24PM
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Dec 12th, 2022 08:24PM
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United Bankshares
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Financials
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Banks
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