ES

EngageSmart

- NYSE:ESMT
Last Updated 2024-03-04

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Track EngageSmart hiring and firing trends, filtered by title, location, type, date, category and date of posting.
Ticker Symbol Entity Name Domain As Of Date Title URL Brand Category Location Text City State Country Posted Date Number of Openings Description Salary Salary Currency Salary Description Coordinates Date Added Date Updated Company Name Sector Industry
nyse:esmt engagesmart.com engagesmart.com Oct 7th, 2022 12:00AM Service Desk Analyst II Open SYSTEMS AND SECURITY Braintree, Massachusetts, United States Braintree MA USA Aug 30th, 2022 12:00AM <div class="content-intro"><p>EngageSmart is a leading provider of vertically tailored customer engagement software and integrated payments solutions. At EngageSmart, our mission is to simplify customer and client engagement to allow our customers to focus resources on initiatives that improve their businesses and better serve their communities. We offer single instance, multi-tenant, true Software-as-a-Service (“SaaS”) vertical solutions, including SimplePractice, InvoiceCloud, HealthPay24 and DonorDrive, that are designed to simplify our customers’ engagement with their clients by driving digital adoption and self-service. EngageSmart serves 79,900 customers in the SMB Solutions segment and more than 3,100 customers in the Enterprise Solutions segment across five core verticals: Health & Wellness, Government, Utilities, Financial Services, and Giving.</p> <p>We live our values, right down to our organizational structure. At EngageSmart, we put the people who are most crucial to our ongoing success, our customers, first. Our senior management is at the bottom of our organization, but their higher purpose of giving back and spirit of fun bubbles up throughout our organization. As a company that values diversity, equity, and inclusion, EngageSmart seeks individuals of all backgrounds and experiences to apply for this position. We’re creating an environment where everyone can thrive. Our customers are diverse, so we’re building a team that is too. Through initiatives like our employee resource groups we are building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work.</p></div><p><strong>Job Description:</strong></p> <p>As a Service Desk Analyst II, you will be responsible for providing a world-class Corporate IT experience to all new & existing EngageSmart and Enterprise Solution employees. Team members in this role are the “boots on the ground” to provide services to ensure all users have all the tools, permissions, and other resources required to be successful in their roles.</p> <p>Reporting to the Director of Modern Desktop Services, the Service Desk Analyst II will receive coaching, mentoring, and guidance on the responsibilities of their role, skills and training, and business driven priorities they will use to complete their work.  As such, they are required to work independently, develop new skills/experiences, and directly contribute to the policies/procedures that will define the future of modern desktop services at EngageSmart.</p> <p><strong>Roles & Responsibilities:</strong></p> <ul> <li>Triage and prioritize incoming Service Desk requests according to the guidelines defined by the Service Desk team and approved by the Director of Modern Desktop</li> <li>Ensure 100% compliance with onboarding & offboarding standards for all enterprise employees as required by the Director of Modern Desktop</li> <li>Execute management and administrative duties for core identity and access management tools, including but not limited to Azure Active Directory, O365 Admin, Slack, and others</li> <li>Update, monitor and administer all corporate endpoints via approved MDM solutions</li> <li>Perform Tier 1 & Tier 2 support for all Corporate IT hardware & software requests</li> <li>Escalate unresolvable tickets to the appropriate queue or the Director of Modern Desktop</li> <li>Provide “white glove” technical assistance for all C-Level staff/executive team</li> <li>Design, execute, and support A/V functions for local conference rooms and remote meetings</li> <li>Facilitate the maintenance of inventory and adhere to asset management and procurement processes for all IT assets, maintaining inventory levels as required</li> <li>Work closely with the EngageSmart Security Team to report, investigate, and remediate desktop threats and vulnerabilities as required</li> <li>Create, update & organize internal & employee facing documentation</li> <li>Assist Facilities & office administrators with various physical tasks as needed</li> </ul> <p><strong>Qualifications & skills:</strong></p> <ul> <li>Minimum of high school diploma</li> <li>Excellent written & verbal customer service skills</li> <li>Minimum 1-3 years’ experience as a support technician/Help Desk Admin or similar</li> <li>Strong SaaS productivity apps experience (Okta, Office 365, Google Workspace, Slack, Zoom etc.)</li> <li>Exposure to physical office infrastructure including conference room support</li> <li>The ability to multi-task in a fast-paced environment</li> <li>General understanding of networking protocols & standards</li> <li>Availability to assist with after-hours changes, maintenance etc. as needed</li> </ul><div class="content-conclusion"><p><strong>EngageSmart is an Equal Opportunity Employer.</strong><span data-contrast="none"> </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p> <p><span data-contrast="none">EngageSmart provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p> <p><span data-contrast="none">This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p> <p><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}">If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact <a href="mailto:jobs@engagesmart.com">jobs@engagesmart.com</a>.</span></p> <p><span data-contrast="none"><strong>To all recruitment agencies:</strong><strong> </strong>EngageSmart does not accept agency resumes. Please do not forward resumes to our job’s alias, employees, or any other organization location. EngageSmart is not responsible for any fees related to unsolicited resumes. </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p></div> Oct 7th, 2022 06:27PM Oct 7th, 2022 06:27PM EngageSmart
nyse:esmt engagesmart.com engagesmart.com Oct 7th, 2022 12:00AM Compliance and Privacy Analyst Open GENERAL & ADMINISTRATIVE Braintree, Massachusetts, United States Braintree MA USA Oct 2nd, 2022 12:00AM <div class="content-intro"><p>EngageSmart is a leading provider of vertically tailored customer engagement software and integrated payments solutions. At EngageSmart, our mission is to simplify customer and client engagement to allow our customers to focus resources on initiatives that improve their businesses and better serve their communities. We offer single instance, multi-tenant, true Software-as-a-Service (“SaaS”) vertical solutions, including SimplePractice, InvoiceCloud, HealthPay24 and DonorDrive, that are designed to simplify our customers’ engagement with their clients by driving digital adoption and self-service. EngageSmart serves 79,900 customers in the SMB Solutions segment and more than 3,100 customers in the Enterprise Solutions segment across five core verticals: Health & Wellness, Government, Utilities, Financial Services, and Giving.</p> <p>We live our values, right down to our organizational structure. At EngageSmart, we put the people who are most crucial to our ongoing success, our customers, first. Our senior management is at the bottom of our organization, but their higher purpose of giving back and spirit of fun bubbles up throughout our organization. As a company that values diversity, equity, and inclusion, EngageSmart seeks individuals of all backgrounds and experiences to apply for this position. We’re creating an environment where everyone can thrive. Our customers are diverse, so we’re building a team that is too. Through initiatives like our employee resource groups we are building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work.</p></div><p><span style="text-decoration: underline;"><strong>Job Overview</strong></span></p> <p>The Legal, Compliance and Privacy Department seeks a Compliance and Privacy Analyst to support the Director, Corporate Compliance and Privacy, with ensuring EngageSmart’s and its Solutions Areas’ compliance with applicable international, federal, and state regulations, as well as internal policies and procedures. This role will assist in the day-to-day execution of compliance and privacy risk management activities and initiatives.</p> <p><strong><u>Responsibilities</u></strong></p> <ul> <li>Monitor, analyze, and report on the applicable international, federal, and state legislative and regulatory changes;</li> <li>Manage and communicate key milestones audits and partner with cross-functional partners to ensure we do not miss deadlines for recertification;</li> <li>Lead the execution of the consumer privacy rights fulfillment process from intake to request-response;</li> <li>Assist in the revising, updating and drafting of new Compliance and Privacy Policies and Procedures;</li> <li>Assist in managing the vendor tracking process, including reviewing customer and vendor contracts, DPAs and BAAs for compliance and privacy considerations;</li> <li>Maintain confidentiality of highly sensitive and proprietary information;</li> <li>Help to establish key metrics to assess the impact of the compliance and privacy programs and monitor metrics on a weekly, monthly, quarterly, and annual frequency; and</li> <li>Other duties as identified.</li> </ul> <p><strong><u>Qualifications: </u></strong></p> <ul> <li>Bachelor’s Degree preferred; Master’s Degree preferred;</li> <li>CCEP and IAPP Certifications preferred</li> <li>5 years of experience in compliance and privacy program development and maintenance, data privacy risk management, and other forms of corporate governance;</li> <li>Highly ethical and ability to maintain confidentiality of highly sensitive and proprietary information;</li> <li>Knowledge of ISO 27701, NIST, SOX, SOC 2, HITRUST, PCI DSS industry standards;</li> <li>Knowledge of privacy laws and regulations, CCPA, CPRA, HIPAA, USSG, AML, COPPA, CPA, CDPA, VCDPA, UCPA, PIPEDA, and GDPR;</li> <li>Ability to identify and build privacy compliance and privacy considerations in the technology and services provided by EngageSmart and Solution Areas;</li> <li>Experience with managing Privacy Impact Assessments and an understanding of Privacy by Design.</li> <li>Strong analytical skills to weigh the cost and benefits of possible actions, examine risks, and identify the best course of action for recommendations to leadership;</li> <li>Excellent ability to communicate, both verbally and in writing, about specific compliance and privacy issues and risk areas;</li> <li>Excellent Project Management, organizational and critical thinking skills; and</li> <li>Demonstrate a commitment to team goals with a focus on the team’s success.</li> </ul><div class="content-conclusion"><p><strong>EngageSmart is an Equal Opportunity Employer.</strong><span data-contrast="none"> </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p> <p><span data-contrast="none">EngageSmart provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p> <p><span data-contrast="none">This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p> <p><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}">If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact <a href="mailto:jobs@engagesmart.com">jobs@engagesmart.com</a>.</span></p> <p><span data-contrast="none"><strong>To all recruitment agencies:</strong><strong> </strong>EngageSmart does not accept agency resumes. Please do not forward resumes to our job’s alias, employees, or any other organization location. EngageSmart is not responsible for any fees related to unsolicited resumes. </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p></div> Oct 7th, 2022 06:27PM Oct 7th, 2022 06:27PM EngageSmart
nyse:esmt engagesmart.com engagesmart.com Oct 7th, 2022 12:00AM Senior Accountant Open FINANCE & ACCOUNTING Braintree, Massachusetts, United States Braintree MA USA Oct 5th, 2022 12:00AM <div class="content-intro"><p>EngageSmart is a leading provider of vertically tailored customer engagement software and integrated payments solutions. At EngageSmart, our mission is to simplify customer and client engagement to allow our customers to focus resources on initiatives that improve their businesses and better serve their communities. We offer single instance, multi-tenant, true Software-as-a-Service (“SaaS”) vertical solutions, including SimplePractice, InvoiceCloud, HealthPay24 and DonorDrive, that are designed to simplify our customers’ engagement with their clients by driving digital adoption and self-service. EngageSmart serves 79,900 customers in the SMB Solutions segment and more than 3,100 customers in the Enterprise Solutions segment across five core verticals: Health & Wellness, Government, Utilities, Financial Services, and Giving.</p> <p>We live our values, right down to our organizational structure. At EngageSmart, we put the people who are most crucial to our ongoing success, our customers, first. Our senior management is at the bottom of our organization, but their higher purpose of giving back and spirit of fun bubbles up throughout our organization. As a company that values diversity, equity, and inclusion, EngageSmart seeks individuals of all backgrounds and experiences to apply for this position. We’re creating an environment where everyone can thrive. Our customers are diverse, so we’re building a team that is too. Through initiatives like our employee resource groups we are building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work.</p></div><p>The Senior Accountant will be an integral member of the accounting team.  This role is responsible for driving efficiencies and improvements within our processes and systems, providing support on strategic initiatives, and owning certain accounting areas in conjunction with the month-end close.  The ideal candidate is a well-rounded performer who thrives in a fast-paced and demanding environment, embraces a collaborative work style, and possesses a customer and operations focus.      </p> <p><strong>Job Responsibilities:</strong></p> <ul> <li>Ensure timely execution and review of month-end close activities including preparation of journal entries, account reconciliations, and flux analysis</li> <li>Responsible for general ledger accounting for prepaids, cash, and payroll and benefit related accounts</li> <li>Continually develop and implement process improvements to streamline and shorten close timelines</li> <li>Oversee one staff accountant</li> <li>Help enhance documentation, schedules, and analyses that support adoption of SOX 404 requirements</li> <li>Assist with the implementation and compliance of internal controls for assigned accounting areas</li> <li>Assist with annual financial audits, including preparation of schedules, reconciliations, and other supporting documentation to the external auditors</li> <li>Perform technical accounting research and prepare documentation around audit risk areas, as needed</li> <li>Ability to work well with cross functional teams within finance (AP, RevOps, FP&A, Tax, Treasury, etc.) to achieve results efficiently and effectively</li> </ul> <p><strong>What We Seek:</strong></p> <ul> <li>Bachelor’s degree in Accounting or Finance</li> <li>CPA highly desired, but not required</li> <li>2-5 years of progressive accounting experience in a fast-paced and rapidly changing business environment</li> <li>At least 2 years experience with a Big-4 or equivalent national accounting firm is highly desirable</li> <li>SaaS or Technology industry experience is strongly preferred</li> <li>Strong technical accounting skills</li> <li>Experience working with one or more financial ERP/general ledger systems.  NetSuite experience is a plus</li> <li>Ability to demonstrate effective communication and problem-solving skills</li> <li>Ability to effectively operate in a fast-paced team environment, manage competing priorities, and adhere to tight deadlines<strong> </strong></li> </ul> <p><strong>First 60 Days</strong></p> <ul> <li>Gain an understanding of the Company’s accounting processes, systems, month-end / quarter-end timelines, and business practices</li> <li>Gain familiarity with our ERP and become comfortable with day-to-day functionality (booking journals, navigating GL, reporting, etc.)</li> <li>Assist accounting leadership team with standardization of existing monthly reconciliation schedules to facilitate a timelier and more efficient month-end close</li> <li>Identify and recommend systems and process optimization opportunities for areas of responsibility, and help to implement approved changes</li> <li>Train and mentor staff accountant on prepaid reconciliation processes</li> <li>Assist with internal and external Sox and audit preparation and processes</li> <li>Develop and maintain strong working relationships with stakeholders across the business</li> </ul><div class="content-conclusion"><p><strong>EngageSmart is an Equal Opportunity Employer.</strong><span data-contrast="none"> </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p> <p><span data-contrast="none">EngageSmart provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p> <p><span data-contrast="none">This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p> <p><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}">If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact <a href="mailto:jobs@engagesmart.com">jobs@engagesmart.com</a>.</span></p> <p><span data-contrast="none"><strong>To all recruitment agencies:</strong><strong> </strong>EngageSmart does not accept agency resumes. Please do not forward resumes to our job’s alias, employees, or any other organization location. EngageSmart is not responsible for any fees related to unsolicited resumes. </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p></div> Oct 7th, 2022 06:27PM Oct 7th, 2022 06:27PM EngageSmart
nyse:esmt engagesmart.com engagesmart.com Oct 7th, 2022 12:00AM HR Coordinator Open HUMAN RESOURCES Braintree, Massachusetts, United States Braintree MA USA Oct 5th, 2022 12:00AM <div class="content-intro"><p>EngageSmart is a leading provider of vertically tailored customer engagement software and integrated payments solutions. At EngageSmart, our mission is to simplify customer and client engagement to allow our customers to focus resources on initiatives that improve their businesses and better serve their communities. We offer single instance, multi-tenant, true Software-as-a-Service (“SaaS”) vertical solutions, including SimplePractice, InvoiceCloud, HealthPay24 and DonorDrive, that are designed to simplify our customers’ engagement with their clients by driving digital adoption and self-service. EngageSmart serves 79,900 customers in the SMB Solutions segment and more than 3,100 customers in the Enterprise Solutions segment across five core verticals: Health & Wellness, Government, Utilities, Financial Services, and Giving.</p> <p>We live our values, right down to our organizational structure. At EngageSmart, we put the people who are most crucial to our ongoing success, our customers, first. Our senior management is at the bottom of our organization, but their higher purpose of giving back and spirit of fun bubbles up throughout our organization. As a company that values diversity, equity, and inclusion, EngageSmart seeks individuals of all backgrounds and experiences to apply for this position. We’re creating an environment where everyone can thrive. Our customers are diverse, so we’re building a team that is too. Through initiatives like our employee resource groups we are building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work.</p></div><p>Are you passionate about people and excited to make a positive impact with every employee interaction?  We are looking for a collaborative team player that will support compensation, benefits, HR systems, and administrative functions.  You will partner with the team to promote our cultural initiatives and foster an inclusive environment for all. </p> <p><strong>Who You Are:</strong></p> <ul> <li>Enjoy being the point of contact for employees</li> <li>Superior attention to detail with excellent verbal and written skills</li> <li>Ability to handle data and employee information with the highest level of integrity when it comes to confidentiality and ethics</li> <li>Highly motivated with the ability to work independently as well as part of the team</li> <li>HRIS experience (Workday)</li> <li>Proficient with Microsoft Office programs (Excel, Word, PowerPoint)</li> <li>Minimum of 1 – 3 years of relevant experience</li> <li>Bachelor’s degree in business, HR or related field</li> </ul> <p><strong>What You’ll Do:</strong></p> <ul> <li>Coordinate with appropriate teams to facilitate a flawless new hire onboarding process and serve as backup for new hire orientation</li> <li>Ensure new team members timely and accurately complete the onboarding process in Workday including benefits enrollment, personal details, and tax information.</li> <li>Manage the I-9 process and ensure all I-9 verifications are done timely and accurately</li> <li>Respond to employee questions in a timely manner by having a thorough understanding of company policies, programs, and benefit offerings</li> <li>Support the annual benefits open enrollment process including configuration/testing of HRIS and auditing final data</li> <li>Assist with ongoing benefits administration and reconcile monthly invoices</li> <li>Partner with the Payroll and HRIS teams to ensure accuracy of benefit deductions and plan configuration in Workday.</li> <li>Complete verifications of employment and employment verification letters</li> <li>Manage tuition reimbursement benefit</li> <li>Preparation of regular and ad hoc reports as needed</li> <li>Assist employees with leave of absence requests, provide employer statement to carriers and coordinate payment with payroll</li> </ul><div class="content-conclusion"><p><strong>EngageSmart is an Equal Opportunity Employer.</strong><span data-contrast="none"> </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p> <p><span data-contrast="none">EngageSmart provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p> <p><span data-contrast="none">This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p> <p><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}">If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact <a href="mailto:jobs@engagesmart.com">jobs@engagesmart.com</a>.</span></p> <p><span data-contrast="none"><strong>To all recruitment agencies:</strong><strong> </strong>EngageSmart does not accept agency resumes. Please do not forward resumes to our job’s alias, employees, or any other organization location. EngageSmart is not responsible for any fees related to unsolicited resumes. </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p></div> Oct 7th, 2022 06:27PM Oct 7th, 2022 06:27PM EngageSmart
nyse:esmt engagesmart.com engagesmart.com Oct 7th, 2022 12:00AM Junior Contract Paralegal Open GENERAL & ADMINISTRATIVE Braintree, Massachusetts, United States Braintree MA USA Oct 6th, 2022 12:00AM <div class="content-intro"><p>EngageSmart is a leading provider of vertically tailored customer engagement software and integrated payments solutions. At EngageSmart, our mission is to simplify customer and client engagement to allow our customers to focus resources on initiatives that improve their businesses and better serve their communities. We offer single instance, multi-tenant, true Software-as-a-Service (“SaaS”) vertical solutions, including SimplePractice, InvoiceCloud, HealthPay24 and DonorDrive, that are designed to simplify our customers’ engagement with their clients by driving digital adoption and self-service. EngageSmart serves 79,900 customers in the SMB Solutions segment and more than 3,100 customers in the Enterprise Solutions segment across five core verticals: Health & Wellness, Government, Utilities, Financial Services, and Giving.</p> <p>We live our values, right down to our organizational structure. At EngageSmart, we put the people who are most crucial to our ongoing success, our customers, first. Our senior management is at the bottom of our organization, but their higher purpose of giving back and spirit of fun bubbles up throughout our organization. As a company that values diversity, equity, and inclusion, EngageSmart seeks individuals of all backgrounds and experiences to apply for this position. We’re creating an environment where everyone can thrive. Our customers are diverse, so we’re building a team that is too. Through initiatives like our employee resource groups we are building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work.</p></div><p><strong><u>JOB OVERVIEW</u></strong>:</p> <p>The Legal, Compliance and Privacy Department seeks a Contracts Paralegal to support the team with tasks and duties crucial to the contracts process. The Contracts Paralegal will work in partnership with members of the Legal, Compliance and Privacy Department to provide support for the various stages of the contract management process, including intake, assignment and triaging work based on various criteria, system maintenance, and execution of contracts. This person will also play a critical role in the implementation and administration of a contract database in direct support of the company’s business strategy and activities.</p> <p> </p> <p><strong><u>JOB DUTIES</u></strong><strong>:</strong></p> <ul> <li>Assist in the implementation of a contract management system for EngageSmart and five of its subsidiaries. This will include:</li> <li>Participation in the implementation of workflow designs for sales and vendor contract requests.</li> <li>Migration and sorting of legacy contracts from various locations into the CLM.</li> <li>Importing company’s standard templates and contract playbook into the new CLM.</li> <li>Monitor the intake request tools for contract review requests including the initial triage of new legal requests in Zip/Coupa, Ironclad, Salesforce and Outlook.</li> <li>Track open contract legal requests in our CLM and provide updates to contract terms which helps to effectively capture key contract terms more effectively.</li> <li>Ensure contracts are reviewed, approved, and executed in accordance with the corporation’s guidelines and policy.</li> <li>Assist the legal departments to generate audit reports on executed agreements to help other departments remain compliant with regulatory requirements.</li> <li>Administer contract expiration and renewal process; coordinate contract closeout activities, including terminations in Ironclad.</li> <li>Prepare and disseminate information to appropriate employees regarding contract status.</li> <li>Other paralegal and contract administration duties as assigned.</li> </ul> <p> </p> <p><strong><u>REQUIRED EDUCATION</u>:</strong></p> <ul> <li>Bachelor’s Degree and Paralegal certificate</li> </ul> <p> </p> <p><strong><u>REQUIRED EXPERIENCE</u>:</strong></p> <ul> <li>1-2 years’ experience working on contracts and assisting with other related legal support functions.</li> </ul> <p><strong><u>SPECIAL SKILLS REQUIRED</u>:</strong></p> <ul> <li>Experience supporting an in-house legal department.</li> <li>Experience managing contracts and ensuring compliance with regulatory procedures.</li> <li>Experience conducting legal research.</li> <li>Demonstrated experience maintaining confidentiality with respect to agreement contents and other highly sensitive business matters and projects.</li> <li>Must be well informed about SaaS tools and proficient in the use of modern technology.</li> <li>Basic knowledge of contract law, types of contracts, terms and conditions, legal requirements, and the negotiation process.</li> <li>Must be detailed oriented and have great interpersonal skills.</li> <li>Proficiency with Microsoft Office tools.</li> </ul> <p> </p><div class="content-conclusion"><p><strong>EngageSmart is an Equal Opportunity Employer.</strong><span data-contrast="none"> </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p> <p><span data-contrast="none">EngageSmart provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p> <p><span data-contrast="none">This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p> <p><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}">If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact <a href="mailto:jobs@engagesmart.com">jobs@engagesmart.com</a>.</span></p> <p><span data-contrast="none"><strong>To all recruitment agencies:</strong><strong> </strong>EngageSmart does not accept agency resumes. Please do not forward resumes to our job’s alias, employees, or any other organization location. EngageSmart is not responsible for any fees related to unsolicited resumes. </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p></div> Oct 7th, 2022 06:27PM Oct 7th, 2022 06:27PM EngageSmart
nyse:esmt engagesmart.com engagesmart.com Oct 7th, 2022 12:00AM Compensation Analyst Open HUMAN RESOURCES Braintree, Massachusetts, United States Braintree MA USA Oct 6th, 2022 12:00AM <div class="content-intro"><p>EngageSmart is a leading provider of vertically tailored customer engagement software and integrated payments solutions. At EngageSmart, our mission is to simplify customer and client engagement to allow our customers to focus resources on initiatives that improve their businesses and better serve their communities. We offer single instance, multi-tenant, true Software-as-a-Service (“SaaS”) vertical solutions, including SimplePractice, InvoiceCloud, HealthPay24 and DonorDrive, that are designed to simplify our customers’ engagement with their clients by driving digital adoption and self-service. EngageSmart serves 79,900 customers in the SMB Solutions segment and more than 3,100 customers in the Enterprise Solutions segment across five core verticals: Health & Wellness, Government, Utilities, Financial Services, and Giving.</p> <p>We live our values, right down to our organizational structure. At EngageSmart, we put the people who are most crucial to our ongoing success, our customers, first. Our senior management is at the bottom of our organization, but their higher purpose of giving back and spirit of fun bubbles up throughout our organization. As a company that values diversity, equity, and inclusion, EngageSmart seeks individuals of all backgrounds and experiences to apply for this position. We’re creating an environment where everyone can thrive. Our customers are diverse, so we’re building a team that is too. Through initiatives like our employee resource groups we are building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work.</p></div><p>Are you looking to grow your career in Compensation? Do you have an analytical mindset and want to be part of a growing team and organization? EngageSmart is looking for a Compensation Analyst to join the Total Rewards team. In this role, you will participate in the administration, design, and implementation of compensation programs and projects</p> <p><strong>Areas of responsibility:</strong></p> <ul> <li>Participate and assist in the development, implementation, and maintenance of compensation programs</li> <li>Manage the annual salary survey process and participate in annual and ad-hoc Compensation surveys</li> <li>Participate in the administration and program management of the annual compensation review and equity planning processes</li> <li>Conduct job reviews and evaluations</li> <li>Conduct competitive job benchmarking and detailed market analysis</li> <li>Participate in the administration and maintenance of employee incentive programs</li> <li>Collaborate with HRBP’s and managers on compensation related initiatives and projects</li> <li>Partner with the HRIS team to maintain compensation related data in Workday</li> <li>Ensure compliance with all applicable federal and state employment laws including conducting FLSA evaluation and job audits</li> <li>Partner with cross functional teams including, but not limited to, Finance, Payroll, and Legal</li> <li>Additional HR related projects as needed</li> </ul> <p><strong> </strong></p> <p><strong>Requirements:</strong></p> <ul> <li>Bachelor’s degree or equivalent</li> <li>2+ years relevant compensation experience</li> <li>Ability to analyze data, form conclusions, and provide actionable guidance</li> <li>Ability to handle data and employee information with the highest level of integrity when it comes to confidentiality and ethics</li> <li>Strong Microsoft Excel and analytical skills with high attention to detail</li> <li>Strong understanding of HRIS; Workday experience preferred</li> <li>Excellent communications & problem-solving skills</li> <li>Highly motivated with the ability to work independently as well as part of the team</li> </ul><div class="content-conclusion"><p><strong>EngageSmart is an Equal Opportunity Employer.</strong><span data-contrast="none"> </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p> <p><span data-contrast="none">EngageSmart provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p> <p><span data-contrast="none">This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p> <p><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}">If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact <a href="mailto:jobs@engagesmart.com">jobs@engagesmart.com</a>.</span></p> <p><span data-contrast="none"><strong>To all recruitment agencies:</strong><strong> </strong>EngageSmart does not accept agency resumes. Please do not forward resumes to our job’s alias, employees, or any other organization location. EngageSmart is not responsible for any fees related to unsolicited resumes. </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p></div> Oct 7th, 2022 06:27PM Oct 7th, 2022 06:27PM EngageSmart
nyse:esmt engagesmart.com engagesmart.com Oct 7th, 2022 12:00AM Senior Financial Analyst, Go-To-Market Open FINANCE & ACCOUNTING Braintree, Massachusetts, United States Braintree MA USA Oct 7th, 2022 12:00AM <div class="content-intro"><p>EngageSmart is a leading provider of vertically tailored customer engagement software and integrated payments solutions. At EngageSmart, our mission is to simplify customer and client engagement to allow our customers to focus resources on initiatives that improve their businesses and better serve their communities. We offer single instance, multi-tenant, true Software-as-a-Service (“SaaS”) vertical solutions, including SimplePractice, InvoiceCloud, HealthPay24 and DonorDrive, that are designed to simplify our customers’ engagement with their clients by driving digital adoption and self-service. EngageSmart serves 79,900 customers in the SMB Solutions segment and more than 3,100 customers in the Enterprise Solutions segment across five core verticals: Health & Wellness, Government, Utilities, Financial Services, and Giving.</p> <p>We live our values, right down to our organizational structure. At EngageSmart, we put the people who are most crucial to our ongoing success, our customers, first. Our senior management is at the bottom of our organization, but their higher purpose of giving back and spirit of fun bubbles up throughout our organization. As a company that values diversity, equity, and inclusion, EngageSmart seeks individuals of all backgrounds and experiences to apply for this position. We’re creating an environment where everyone can thrive. Our customers are diverse, so we’re building a team that is too. Through initiatives like our employee resource groups we are building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work.</p></div><p><strong>What You Will Do:</strong></p> <p><strong> </strong>As a key member of the FP&A organization, the Sr. Financial Analyst will serve as a business and strategic partner to the Enterprise Go-To-Market (GTM) leadership teams to ensure the financial, strategic, and operational objectives for the business are met.  This role will make an impact on the trajectory of the GTM organization (Sales, Marketing, Implementation) and provide for the opportunity to dive deep into analytics critical to the organization’s success and aid strategic decision making.</p> <p>The ideal candidate is a well-rounded performer with exceptional analytical and problem-solving skills, who thrives in a fast-paced and demanding environment, and possesses a clear customer and operations focus. In this highly visible position, you will provide timely financial insights and outlook to drive data-driven decision making.</p> <p><strong>Key Responsibilities:</strong></p> <ul> <li>Provide thought leadership and financial support to run our forecasting, planning, and management reporting processes for our GTM functions.</li> <li>Leverage data, analytics and business understanding to develop efficient reporting tools, understand core inputs, support decision making, shape our GTM strategy and recommend business growth opportunities and efficiencies.</li> <li>Flex between partnering with leadership and working through data sets and detailed modeling, analysis, and reporting.</li> <li>Develop frameworks for translating GTM strategy into measurable financial reporting with the goal of improving target setting for revenue and operating investments as well as enable effective resource allocation.</li> <li>Design financial models to forecast and analyze Bookings, Go-Lives and Revenue.</li> <li>Other projects may include Commissions & Residuals analysis, Sales efficiency analysis, Pricing and Packaging support, Corporate initiatives and reporting.</li> </ul> <p><strong> </strong></p> <p><strong><em>First 90 Days </em></strong></p> <ul> <li>Gain an in-depth understanding of our business model and how we measure results.</li> <li>Become proficient with Adaptive Insights, our planning and reporting tool.</li> <li>Develop and maintain strong working relationships with business leaders and key stakeholders.</li> </ul> <p><strong> </strong><strong><em>Ongoing</em></strong></p> <ul> <li>Develop, measure and analyze performance against operating plans, KPI's, and communicates results to help drive greater accountability.</li> <li>Leverage an understanding of the business context to synthesize financial and operational data into meaningful business insights that highlight performance, risk, and opportunities.</li> <li>Partner with stakeholders to identify, track and report on key business metrics which will help the organization scale as the business grows.</li> </ul> <p><strong> </strong></p> <p><strong>What We Seek:</strong></p> <ul> <li>5+ years of progressive Finance experience. 2+ years of FP&A experience with emphasis in revenue modeling and business partnering.</li> <li>Fintech or SaaS industry experience is preferred.</li> <li>Experience supporting an Enterprise GTM organization is preferred.</li> <li>Excellent oral and written communication skills. Strong customer focus with the demonstrated ability to build long-term relationships.</li> <li>Strong ability to effectively handle multiple deliverables in a fast-paced environment with tight deadlines.</li> <li>Expert excel skills. Hands-on experience leveraging BI & Data Preparation tools to drive automation (Tableau, PowerBI, Alteryx, etc) is preferred.</li> <li>High aptitude and enthusiasm for complex problem-solving utilizing financial modeling.</li> <li>Excellent interpersonal skills including proven ability to work comfortably with senior executives.</li> </ul> <p> </p><div class="content-conclusion"><p><strong>EngageSmart is an Equal Opportunity Employer.</strong><span data-contrast="none"> </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p> <p><span data-contrast="none">EngageSmart provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p> <p><span data-contrast="none">This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p> <p><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}">If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact <a href="mailto:jobs@engagesmart.com">jobs@engagesmart.com</a>.</span></p> <p><span data-contrast="none"><strong>To all recruitment agencies:</strong><strong> </strong>EngageSmart does not accept agency resumes. Please do not forward resumes to our job’s alias, employees, or any other organization location. EngageSmart is not responsible for any fees related to unsolicited resumes. </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p></div> Oct 7th, 2022 06:27PM Oct 7th, 2022 06:27PM EngageSmart
nyse:esmt engagesmart.com engagesmart.com Oct 9th, 2022 12:00AM Service Desk Analyst II Open SYSTEMS AND SECURITY Braintree, Massachusetts, United States Braintree MA USA Aug 30th, 2022 12:00AM <div class="content-intro"><p>EngageSmart is a leading provider of vertically tailored customer engagement software and integrated payments solutions. At EngageSmart, our mission is to simplify customer and client engagement to allow our customers to focus resources on initiatives that improve their businesses and better serve their communities. We offer single instance, multi-tenant, true Software-as-a-Service (“SaaS”) vertical solutions, including SimplePractice, InvoiceCloud, HealthPay24 and DonorDrive, that are designed to simplify our customers’ engagement with their clients by driving digital adoption and self-service. EngageSmart serves 79,900 customers in the SMB Solutions segment and more than 3,100 customers in the Enterprise Solutions segment across five core verticals: Health & Wellness, Government, Utilities, Financial Services, and Giving.</p> <p>We live our values, right down to our organizational structure. At EngageSmart, we put the people who are most crucial to our ongoing success, our customers, first. Our senior management is at the bottom of our organization, but their higher purpose of giving back and spirit of fun bubbles up throughout our organization. As a company that values diversity, equity, and inclusion, EngageSmart seeks individuals of all backgrounds and experiences to apply for this position. We’re creating an environment where everyone can thrive. Our customers are diverse, so we’re building a team that is too. Through initiatives like our employee resource groups we are building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work.</p></div><p><strong>Job Description:</strong></p> <p>As a Service Desk Analyst II, you will be responsible for providing a world-class Corporate IT experience to all new & existing EngageSmart and Enterprise Solution employees. Team members in this role are the “boots on the ground” to provide services to ensure all users have all the tools, permissions, and other resources required to be successful in their roles.</p> <p>Reporting to the Director of Modern Desktop Services, the Service Desk Analyst II will receive coaching, mentoring, and guidance on the responsibilities of their role, skills and training, and business driven priorities they will use to complete their work.  As such, they are required to work independently, develop new skills/experiences, and directly contribute to the policies/procedures that will define the future of modern desktop services at EngageSmart.</p> <p><strong>Roles & Responsibilities:</strong></p> <ul> <li>Triage and prioritize incoming Service Desk requests according to the guidelines defined by the Service Desk team and approved by the Director of Modern Desktop</li> <li>Ensure 100% compliance with onboarding & offboarding standards for all enterprise employees as required by the Director of Modern Desktop</li> <li>Execute management and administrative duties for core identity and access management tools, including but not limited to Azure Active Directory, O365 Admin, Slack, and others</li> <li>Update, monitor and administer all corporate endpoints via approved MDM solutions</li> <li>Perform Tier 1 & Tier 2 support for all Corporate IT hardware & software requests</li> <li>Escalate unresolvable tickets to the appropriate queue or the Director of Modern Desktop</li> <li>Provide “white glove” technical assistance for all C-Level staff/executive team</li> <li>Design, execute, and support A/V functions for local conference rooms and remote meetings</li> <li>Facilitate the maintenance of inventory and adhere to asset management and procurement processes for all IT assets, maintaining inventory levels as required</li> <li>Work closely with the EngageSmart Security Team to report, investigate, and remediate desktop threats and vulnerabilities as required</li> <li>Create, update & organize internal & employee facing documentation</li> <li>Assist Facilities & office administrators with various physical tasks as needed</li> </ul> <p><strong>Qualifications & skills:</strong></p> <ul> <li>Minimum of high school diploma</li> <li>Excellent written & verbal customer service skills</li> <li>Minimum 1-3 years’ experience as a support technician/Help Desk Admin or similar</li> <li>Strong SaaS productivity apps experience (Okta, Office 365, Google Workspace, Slack, Zoom etc.)</li> <li>Exposure to physical office infrastructure including conference room support</li> <li>The ability to multi-task in a fast-paced environment</li> <li>General understanding of networking protocols & standards</li> <li>Availability to assist with after-hours changes, maintenance etc. as needed</li> </ul><div class="content-conclusion"><p><strong>EngageSmart is an Equal Opportunity Employer.</strong><span data-contrast="none"> </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p> <p><span data-contrast="none">EngageSmart provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p> <p><span data-contrast="none">This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p> <p><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}">If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact <a href="mailto:jobs@engagesmart.com">jobs@engagesmart.com</a>.</span></p> <p><span data-contrast="none"><strong>To all recruitment agencies:</strong><strong> </strong>EngageSmart does not accept agency resumes. Please do not forward resumes to our job’s alias, employees, or any other organization location. EngageSmart is not responsible for any fees related to unsolicited resumes. </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p></div> Oct 8th, 2022 08:46PM Oct 8th, 2022 08:46PM EngageSmart
nyse:esmt engagesmart.com engagesmart.com Oct 24th, 2022 12:00AM Service Desk Analyst II Open SYSTEMS AND SECURITY Braintree, Massachusetts, United States Braintree MA USA Aug 30th, 2022 12:00AM <div class="content-intro"><p>EngageSmart is a leading provider of vertically tailored customer engagement software and integrated payments solutions. At EngageSmart, our mission is to simplify customer and client engagement to allow our customers to focus resources on initiatives that improve their businesses and better serve their communities. We offer single instance, multi-tenant, true Software-as-a-Service (“SaaS”) vertical solutions, including SimplePractice, InvoiceCloud, HealthPay24 and DonorDrive, that are designed to simplify our customers’ engagement with their clients by driving digital adoption and self-service. EngageSmart serves 79,900 customers in the SMB Solutions segment and more than 3,100 customers in the Enterprise Solutions segment across five core verticals: Health & Wellness, Government, Utilities, Financial Services, and Giving.</p> <p>We live our values, right down to our organizational structure. At EngageSmart, we put the people who are most crucial to our ongoing success, our customers, first. Our senior management is at the bottom of our organization, but their higher purpose of giving back and spirit of fun bubbles up throughout our organization. As a company that values diversity, equity, and inclusion, EngageSmart seeks individuals of all backgrounds and experiences to apply for this position. We’re creating an environment where everyone can thrive. Our customers are diverse, so we’re building a team that is too. Through initiatives like our employee resource groups we are building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work.</p></div><p><strong>Job Description:</strong></p> <p>As a Service Desk Analyst II, you will be responsible for providing a world-class Corporate IT experience to all new & existing EngageSmart and Enterprise Solution employees. Team members in this role are the “boots on the ground” to provide services to ensure all users have all the tools, permissions, and other resources required to be successful in their roles.</p> <p>Reporting to the Director of Modern Desktop Services, the Service Desk Analyst II will receive coaching, mentoring, and guidance on the responsibilities of their role, skills and training, and business driven priorities they will use to complete their work.  As such, they are required to work independently, develop new skills/experiences, and directly contribute to the policies/procedures that will define the future of modern desktop services at EngageSmart.</p> <p><strong>Roles & Responsibilities:</strong></p> <ul> <li>Triage and prioritize incoming Service Desk requests according to the guidelines defined by the Service Desk team and approved by the Director of Modern Desktop</li> <li>Ensure 100% compliance with onboarding & offboarding standards for all enterprise employees as required by the Director of Modern Desktop</li> <li>Execute management and administrative duties for core identity and access management tools, including but not limited to Azure Active Directory, O365 Admin, Slack, and others</li> <li>Update, monitor and administer all corporate endpoints via approved MDM solutions</li> <li>Perform Tier 1 & Tier 2 support for all Corporate IT hardware & software requests</li> <li>Escalate unresolvable tickets to the appropriate queue or the Director of Modern Desktop</li> <li>Provide “white glove” technical assistance for all C-Level staff/executive team</li> <li>Design, execute, and support A/V functions for local conference rooms and remote meetings</li> <li>Facilitate the maintenance of inventory and adhere to asset management and procurement processes for all IT assets, maintaining inventory levels as required</li> <li>Work closely with the EngageSmart Security Team to report, investigate, and remediate desktop threats and vulnerabilities as required</li> <li>Create, update & organize internal & employee facing documentation</li> <li>Assist Facilities & office administrators with various physical tasks as needed</li> </ul> <p><strong>Qualifications & skills:</strong></p> <ul> <li>Minimum of high school diploma</li> <li>Excellent written & verbal customer service skills</li> <li>Minimum 1-3 years’ experience as a support technician/Help Desk Admin or similar</li> <li>Strong SaaS productivity apps experience (Okta, Office 365, Google Workspace, Slack, Zoom etc.)</li> <li>Exposure to physical office infrastructure including conference room support</li> <li>The ability to multi-task in a fast-paced environment</li> <li>General understanding of networking protocols & standards</li> <li>Availability to assist with after-hours changes, maintenance etc. as needed</li> </ul><div class="content-conclusion"><p><strong>EngageSmart is an Equal Opportunity Employer.</strong><span data-contrast="none"> </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p> <p><span data-contrast="none">EngageSmart provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p> <p><span data-contrast="none">This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p> <p><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}">If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact <a href="mailto:jobs@engagesmart.com">jobs@engagesmart.com</a>.</span></p> <p><span data-contrast="none"><strong>To all recruitment agencies:</strong><strong> </strong>EngageSmart does not accept agency resumes. Please do not forward resumes to our job’s alias, employees, or any other organization location. EngageSmart is not responsible for any fees related to unsolicited resumes. </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p></div> Oct 23rd, 2022 09:23PM Oct 23rd, 2022 09:23PM EngageSmart
nyse:esmt engagesmart.com engagesmart.com Oct 24th, 2022 12:00AM Senior Accountant Open FINANCE & ACCOUNTING Braintree, Massachusetts, United States Braintree MA USA Oct 5th, 2022 12:00AM <div class="content-intro"><p>EngageSmart is a leading provider of vertically tailored customer engagement software and integrated payments solutions. At EngageSmart, our mission is to simplify customer and client engagement to allow our customers to focus resources on initiatives that improve their businesses and better serve their communities. We offer single instance, multi-tenant, true Software-as-a-Service (“SaaS”) vertical solutions, including SimplePractice, InvoiceCloud, HealthPay24 and DonorDrive, that are designed to simplify our customers’ engagement with their clients by driving digital adoption and self-service. EngageSmart serves 79,900 customers in the SMB Solutions segment and more than 3,100 customers in the Enterprise Solutions segment across five core verticals: Health & Wellness, Government, Utilities, Financial Services, and Giving.</p> <p>We live our values, right down to our organizational structure. At EngageSmart, we put the people who are most crucial to our ongoing success, our customers, first. Our senior management is at the bottom of our organization, but their higher purpose of giving back and spirit of fun bubbles up throughout our organization. As a company that values diversity, equity, and inclusion, EngageSmart seeks individuals of all backgrounds and experiences to apply for this position. We’re creating an environment where everyone can thrive. Our customers are diverse, so we’re building a team that is too. Through initiatives like our employee resource groups we are building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work.</p></div><p>The Senior Accountant will be an integral member of the accounting team.  This role is responsible for driving efficiencies and improvements within our processes and systems, providing support on strategic initiatives, and owning certain accounting areas in conjunction with the month-end close.  The ideal candidate is a well-rounded performer who thrives in a fast-paced and demanding environment, embraces a collaborative work style, and possesses a customer and operations focus.      </p> <p><strong>Job Responsibilities:</strong></p> <ul> <li>Ensure timely execution and review of month-end close activities including preparation of journal entries, account reconciliations, and flux analysis</li> <li>Responsible for general ledger accounting for prepaids, cash, and payroll and benefit related accounts</li> <li>Continually develop and implement process improvements to streamline and shorten close timelines</li> <li>Oversee one staff accountant</li> <li>Help enhance documentation, schedules, and analyses that support adoption of SOX 404 requirements</li> <li>Assist with the implementation and compliance of internal controls for assigned accounting areas</li> <li>Assist with annual financial audits, including preparation of schedules, reconciliations, and other supporting documentation to the external auditors</li> <li>Perform technical accounting research and prepare documentation around audit risk areas, as needed</li> <li>Ability to work well with cross functional teams within finance (AP, RevOps, FP&A, Tax, Treasury, etc.) to achieve results efficiently and effectively</li> </ul> <p><strong>What We Seek:</strong></p> <ul> <li>Bachelor’s degree in Accounting or Finance</li> <li>CPA highly desired, but not required</li> <li>2-5 years of progressive accounting experience in a fast-paced and rapidly changing business environment</li> <li>At least 2 years experience with a Big-4 or equivalent national accounting firm is highly desirable</li> <li>SaaS or Technology industry experience is strongly preferred</li> <li>Strong technical accounting skills</li> <li>Experience working with one or more financial ERP/general ledger systems.  NetSuite experience is a plus</li> <li>Ability to demonstrate effective communication and problem-solving skills</li> <li>Ability to effectively operate in a fast-paced team environment, manage competing priorities, and adhere to tight deadlines<strong> </strong></li> </ul> <p><strong>First 60 Days</strong></p> <ul> <li>Gain an understanding of the Company’s accounting processes, systems, month-end / quarter-end timelines, and business practices</li> <li>Gain familiarity with our ERP and become comfortable with day-to-day functionality (booking journals, navigating GL, reporting, etc.)</li> <li>Assist accounting leadership team with standardization of existing monthly reconciliation schedules to facilitate a timelier and more efficient month-end close</li> <li>Identify and recommend systems and process optimization opportunities for areas of responsibility, and help to implement approved changes</li> <li>Train and mentor staff accountant on prepaid reconciliation processes</li> <li>Assist with internal and external Sox and audit preparation and processes</li> <li>Develop and maintain strong working relationships with stakeholders across the business</li> </ul><div class="content-conclusion"><p><strong>EngageSmart is an Equal Opportunity Employer.</strong><span data-contrast="none"> </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p> <p><span data-contrast="none">EngageSmart provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p> <p><span data-contrast="none">This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p> <p><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}">If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact <a href="mailto:jobs@engagesmart.com">jobs@engagesmart.com</a>.</span></p> <p><span data-contrast="none"><strong>To all recruitment agencies:</strong><strong> </strong>EngageSmart does not accept agency resumes. Please do not forward resumes to our job’s alias, employees, or any other organization location. EngageSmart is not responsible for any fees related to unsolicited resumes. </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":225}"> </span></p></div> Oct 23rd, 2022 09:23PM Oct 23rd, 2022 09:23PM EngageSmart

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