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nyse:fbk
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firstbankonline.hrmdirect.com
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firstbankonline.hrmdirect.com
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Jun 30th, 2022 12:00AM
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Future Openings
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Open
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FirstBank is proud to have an engaged and inclusive culture. An Equal Opportunity Employer, including disability.
Future Openings
Territory:
Company Wide
START YOUR APPLICATION
About FirstBank
Nashville-based FirstBank, a wholly owned subsidiary of FB Financial Corporation (NYSE: FBK), is the third largest Tennessee-headquartered bank with 81 full-service bank branches across Tennessee, South Central Kentucky, North Alabama and North Georgia, and a national mortgage business with offices across the Southeast. The bank serves five of the major metropolitan markets in Tennessee and with approximately $11.2 billion in total assets, has the resources to provide a comprehensive variety of financial services and products.
FirstBank has been recognized as one of Tennessees best employers by Business Tennessee magazine and The Tennessean. The Tennessee Chamber of Commerce & Industry, and the Tennessee Society for Human Resource Management have also recognized FirstBank.
FirstBank does more than provide consumers with best of class financial services. It is a place for employees to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At FirstBank its about each person bringing skills and passion to a challenging and constantly evolving game.
START YOUR APPLICATION
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Jun 30th, 2022 02:54PM
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Jun 30th, 2022 02:54PM
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FirstBank
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nyse:fbk
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firstbankonline.hrmdirect.com
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firstbankonline.hrmdirect.com
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Jun 21st, 2022 12:00AM
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Accounts Payable Specialist
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Open
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FirstBank is proud to have an engaged and inclusive culture. An Equal Opportunity Employer, including disability.
Accounts Payable Specialist
Territory:
Chattanooga, TN
START YOUR APPLICATION
About FirstBank
Nashville-based FirstBank, a wholly owned subsidiary of FB Financial Corporation (NYSE: FBK), is the third largest Tennessee-headquartered bank with 81 full-service bank branches across Tennessee, South Central Kentucky, North Alabama and North Georgia, and a national mortgage business with offices across the Southeast. The bank serves five of the major metropolitan markets in Tennessee and with approximately $11.2 billion in total assets, has the resources to provide a comprehensive variety of financial services and products.
FirstBank has been recognized as one of Tennessees best employers by Business Tennessee magazine and The Tennessean. The Tennessee Chamber of Commerce & Industry, and the Tennessee Society for Human Resource Management have also recognized FirstBank.
FirstBank does more than provide consumers with best of class financial services. It is a place for employees to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At FirstBank its about each person bringing skills and passion to a challenging and constantly evolving game.
Position Summary
The Accounts Payable Specialist will work closely with the General Accounting Manager and other internal departments to ensure all vendor invoices are entered into the financial system of record, properly approved and paid timely. The person will be able to research and create reports for regular as well as ad-hoc projects. Strong communication and interpersonal skills are necessary to be successful.
Requirements for the job include being hands on and detail oriented to ensure the accuracy of the invoice entry process. The successful candidate must have the ability to learn new things quickly, not be afraid to challenge the status quo and adapt to an evolving work environment recognizing changes and providing suggestions to handle arising issues.
The person in this position should have an understanding of general accounting, chart of accounts and cost center structure, account reconciliation and resolution.
Essential Duties and Responsibilities
Ensures that all incoming vendor invoices are entered and coded within established timeframes to take advantage of discounts offered, and that issues and open items are investigated, communicated and resolved in a timely manner.
Handle vendor and internal inquiries timely and accurately
Research vendor statements vs. payment history to ensure accurate records
Ensures that all expense coding is correct and that required coding changes are made timely and interfaced to Jack Henry
Perform EOD processing to include but not limited to creating the AP accrual, AvidPay, ACH, Direct Deposit, checks and interface to Jack Henry
Utilizes communication and interpersonal skills to support timely completion of audits and compliance reporting.
Create entries as needed and reconcile AP invoice accruals to the General Ledger (Jack Henry)
Obtain all necessary documents to successfully create valid vendor records
Maintains vendor records including year-end 1099 preparation and tax related matters.
Create, review and maintain recurring scheduled payments
Makes sure all processes and financial recording follow IRS and regulatory rules.
Ensures all invoices and personal expense reimbursements adhere to the Accounts Payable Policy
Other duties as assigned by manager
Desired Skills and Experience
Excellent Microsoft and accounting software skills
Detail oriented
Strong organizational skills, ability to prioritize and multi-task
Ability to work with minimal supervision
Commitment to ethical behavior with a willingness to adhere to all Bank policies and current financial legislation
Reliability, flexibility, professional etiquette and sound judgment are important
Occasional out-of-town travel may be required for training purposes
Education and/or Experience Requirements
Open to entry level candidates/experience with a desire to work in accounting/finance
Bachelors degree in accounting preferred or recent graduate
Bank experience desired
1 - 3 years of accounts payable experience preferred
START YOUR APPLICATION
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Jun 21st, 2022 05:15AM
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Jun 21st, 2022 05:15AM
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FirstBank
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nyse:fbk
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firstbankonline.hrmdirect.com
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firstbankonline.hrmdirect.com
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Jun 21st, 2022 12:00AM
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Commercial Loan Service Manager
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Open
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FirstBank is proud to have an engaged and inclusive culture. An Equal Opportunity Employer, including disability.
Commercial Loan Service Manager
Territory:
Franklin, TN
START YOUR APPLICATION
About FirstBank
Nashville-based FirstBank, a wholly owned subsidiary of FB Financial Corporation (NYSE: FBK), is the third largest Tennessee-headquartered bank with 81 full-service bank branches across Tennessee, South Central Kentucky, North Alabama and North Georgia, and a national mortgage business with offices across the Southeast. The bank serves five of the major metropolitan markets in Tennessee and with approximately $11.2 billion in total assets, has the resources to provide a comprehensive variety of financial services and products.
FirstBank has been recognized as one of Tennessees best employers by Business Tennessee magazine and The Tennessean. The Tennessee Chamber of Commerce & Industry, and the Tennessee Society for Human Resource Management have also recognized FirstBank.
FirstBank does more than provide consumers with best of class financial services. It is a place for employees to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At FirstBank its about each person bringing skills and passion to a challenging and constantly evolving game.
Summary: This individual manages the daily functions of the Commercial Loan Servicing Center. The Loan Servicing Center (LSC) has the major responsibilities of ensuring that the documentation created for loan closings is correct and that all loan documents and collateral are exception-free and filed in compliance with the Banks loan policies. The LSC also encompasses Data Entry which is responsible for uploading of loans and other system maintenance.
Essential Duties and Responsibilities:
Exercise daily supervision and assure the departmental objectives are achieved in providing accurate and timely loan documentation and maintaining loan and collateral files.
Meets all pre-established customer service goals particularly by ensuring that loan closing documents are provided to lenders quickly and accurately. Also ensures that loan documents are available to the lenders on-demand when the need arises.
Develop and train competent staff to meet current and future operations commitments. Provide assistance and support to staff in dealing with issues that may arise. Supervise the resolution of particularly sensitive or complex situations. Ensure that staff members are fully informed of applicable compliance regulations, legal requirements, policies and procedures.
Conduct meetings with the various departments of the Commercial LSC on a periodic basis. This should be done to encourage communication and allow the opportunity to ask questions and resolve issues.
Implement appropriate controls and action plans regarding the assigned function to assure efficient and effective management.
Ensure that bank and customer information is treated in a confidential manner.
Develop and review departmental guidelines and procedures on a continual basis to ensure that staffing levels are appropriate and service levels are met or exceeded.
Manage the LSC in such a way as to ensure process and cost efficiency.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High School Diploma required; College degree preferred
5+ years of experience within the banking industry with a focus on the origination, closing and post-closing function of commercial loans
3+ years of previous management or leadership experience
Skills and Abilities
Demonstrated ability to manage staff that performs in accordance with deadlines and customer service requirements.
Knowledge of FirstBank loan policies and procedures and knowledge of lending.
Must be accurate, flexible, organized and able to independently manage multiple priorities.
Excellent communication skills, both written and verbal.
Communicates effectively with customers and all levels of bank employees.
Ability to demonstrate the highest level of ethical behavior and confidentiality and maintain confidentiality with sensitive information.
Respectful demeanor toward other associates and managers that promotes a positive and professional work environment.
Understand and comply with bank policy, laws, regulations as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity
START YOUR APPLICATION
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Jun 21st, 2022 05:15AM
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Jun 21st, 2022 05:15AM
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FirstBank
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nyse:fbk
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firstbankonline.hrmdirect.com
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firstbankonline.hrmdirect.com
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Jun 21st, 2022 12:00AM
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Community Development Manager
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Open
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FirstBank is proud to have an engaged and inclusive culture. An Equal Opportunity Employer, including disability.
Community Development Manager
Territory:
Atlanta, GA
START YOUR APPLICATION
About FirstBank
Nashville-based FirstBank, a wholly owned subsidiary of FB Financial Corporation (NYSE: FBK), is the third largest Tennessee-headquartered bank with 81 full-service bank branches across Tennessee, South Central Kentucky, North Alabama and North Georgia, and a national mortgage business with offices across the Southeast. The bank serves five of the major metropolitan markets in Tennessee and with approximately $11.2 billion in total assets, has the resources to provide a comprehensive variety of financial services and products.
FirstBank has been recognized as one of Tennessees best employers by Business Tennessee magazine and The Tennessean. The Tennessee Chamber of Commerce & Industry, and the Tennessee Society for Human Resource Management have also recognized FirstBank.
FirstBank does more than provide consumers with best of class financial services. It is a place for employees to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At FirstBank its about each person bringing skills and passion to a challenging and constantly evolving game.
Job Summary
We are seeking Community Development Managers/FirstBank Forward Mortgage Loan Officers. The individual(s) will originate quality first lien mortgage loans on 1-4 family properties for low to moderate income (LMI) and minority borrowers in partnership with supported external non-profit organizations. He or she will also ensure that all housing non-profit partners in a given geographic market are aware of all mortgage loan products and services offered by bank.
This role requires a deep knowledge of the Community Reinvestment Act (CRA), as it relates to lending, and knowledge of various grants and subsidy programs to fill affordable housing mortgage gap. This role requires substantial knowledge of affordable housing programs and first-time homebuyer education programs.
The individual in this role must also have a comprehensive understanding of the following regulatory requirements:
Home Loan Disclosure Act
Real Estate Settlement Procedures
Reg. Z
Federal Truth in Lending
Fair Housing
HUD regulations
Client/FHLMC Requirements
Equal Credit Opportunity Act.
Essential Duties and Responsibilities:
Originate high quality first mortgage loans which are typical in low-to-moderate income borrowers in order to help the bank serve the housing credit needs of the low-to-moderate income communities it serves
Increase mortgage loan volume, primarily focusing on CRA, low-to-moderate, and minority customers, through effective consultative selling
Act as a representative of the bank in the community by attending community meetings/events and providing training seminars to residents regarding loan application procedures and mortgage loan products and services
Work with non-profit partners to provide home buyer education, credit counseling and technical assistance
Identify appropriate community groups throughout the community and establish a plan for making contact and establishing relationships in partnership with the local business development officer
Serve on a minimum of 2 housing/credit/finance related boards, charitable/civic organizations of MBA committees on an ongoing basis
Provide input for the design of programs, participate in credit related training for consumers to enhance knowledge within the community to maximize the benefits of mortgage loans and services
Conduct a minimum of 6 outreach training classes in financial literacy, credit counseling, banking, home ownership, etc. annually
Maintain extensive knowledge of FirstBank Borrower Benefit and Mortgage Tax Credits.
Identify potential loan applicants through referrals and make sales calls as appropriate in order to provide prospects with information on loan products and to solicit business as appropriate
Assist borrowers with the application process by providing direction in filling out forms and keeping the applicant informed of necessary documentation
Understand and remain educated on grant/subsidy programs available within market to ensure borrower receives maximum funding
Prepare loan status of each loan in individual pipeline to be given to non-profit housing partners if applicable
Interview and counsel loan applicants on the various mortgage loan programs offered by bank
Analyze financial status and credit on each potential borrower, and fully understand the contract of sale to ensure proper submission of application
Make sales calls to all housing non-profits to maintain relationship and ensure for the steady flow of referrals
Report weekly on loan volumes to management, and produce all other applicable reports necessary to provide management with the success of the originating efforts as requested by management
Understand the complexity of the partnerships with non-profit organizations in an effort to mitigate potential reputational risk from occurring
Work on special projects as assigned by FirstBank Forward Director.
Qualifications:
Responsible for originating a minimum of 5 CRA/LMI mortgage applications per month, closing at least 6 per quarter.
Serve on a minimum of 2 housing/credit/finance related boards, charitable/civic organizations or MBA committees on an ongoing basis
Conduct a minimum of 6 outreach training classes in financial literacy, credit counseling, banking, home ownership, etc. annually
Act as a representative of the bank in the community by attending community meetings/events and providing training seminars to residents regarding loan application procedures and mortgage loan products and services
Own, protect and expand the FirstBank Forward mission.
START YOUR APPLICATION
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Jun 21st, 2022 05:15AM
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Jun 21st, 2022 05:15AM
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FirstBank
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nyse:fbk
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firstbankonline.hrmdirect.com
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firstbankonline.hrmdirect.com
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Jun 21st, 2022 12:00AM
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Community Development Manager
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Open
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FirstBank is proud to have an engaged and inclusive culture. An Equal Opportunity Employer, including disability.
Community Development Manager
Territory:
Knoxville, TN
START YOUR APPLICATION
About FirstBank
Nashville-based FirstBank, a wholly owned subsidiary of FB Financial Corporation (NYSE: FBK), is the third largest Tennessee-headquartered bank with 81 full-service bank branches across Tennessee, South Central Kentucky, North Alabama and North Georgia, and a national mortgage business with offices across the Southeast. The bank serves five of the major metropolitan markets in Tennessee and with approximately $11.2 billion in total assets, has the resources to provide a comprehensive variety of financial services and products.
FirstBank has been recognized as one of Tennessees best employers by Business Tennessee magazine and The Tennessean. The Tennessee Chamber of Commerce & Industry, and the Tennessee Society for Human Resource Management have also recognized FirstBank.
FirstBank does more than provide consumers with best of class financial services. It is a place for employees to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At FirstBank its about each person bringing skills and passion to a challenging and constantly evolving game.
Job Summary
We are seeking Community Development Managers/FirstBank Forward Mortgage Loan Officers. The individual(s) will originate quality first lien mortgage loans on 1-4 family properties for low to moderate income (LMI) and minority borrowers in partnership with supported external non-profit organizations. He or she will also ensure that all housing non-profit partners in a given geographic market are aware of all mortgage loan products and services offered by bank.
This role requires a deep knowledge of the Community Reinvestment Act (CRA), as it relates to lending, and knowledge of various grants and subsidy programs to fill affordable housing mortgage gap. This role requires substantial knowledge of affordable housing programs and first-time homebuyer education programs.
The individual in this role must also have a comprehensive understanding of the following regulatory requirements:
Home Loan Disclosure Act
Real Estate Settlement Procedures
Reg. Z
Federal Truth in Lending
Fair Housing
HUD regulations
Client/FHLMC Requirements
Equal Credit Opportunity Act.
Essential Duties and Responsibilities:
Originate high quality first mortgage loans which are typical in low-to-moderate income borrowers in order to help the bank serve the housing credit needs of the low-to-moderate income communities it serves
Increase mortgage loan volume, primarily focusing on CRA, low-to-moderate, and minority customers, through effective consultative selling
Act as a representative of the bank in the community by attending community meetings/events and providing training seminars to residents regarding loan application procedures and mortgage loan products and services
Work with non-profit partners to provide home buyer education, credit counseling and technical assistance
Identify appropriate community groups throughout the community and establish a plan for making contact and establishing relationships in partnership with the local business development officer
Serve on a minimum of 2 housing/credit/finance related boards, charitable/civic organizations or MBA committees on an ongoing basis
Provide input for the design of programs, participate in credit related training for consumers to enhance knowledge within the community to maximize the benefits of mortgage loans and services
Conduct a minimum of 6 outreach training classes in financial literacy, credit counseling, banking, home ownership, etc. annually
Maintain extensive knowledge of FirstBank Borrower Benefit and Mortgage Tax Credits.
Identify potential loan applicants through referrals and make sales calls as appropriate in order to provide prospects with information on loan products and to solicit business as appropriate
Assist borrowers with the application process by providing direction in filling out forms and keeping the applicant informed of necessary documentation
Understand and remain educated on grant/subsidy programs available within market to ensure borrower receives maximum funding
Prepare loan status of each loan in individual pipeline to be given to non-profit housing partners if applicable
Interview and counsel loan applicants on the various mortgage loan programs offered by bank
Analyze financial status and credit on each potential borrower, and fully understand the contract of sale to ensure proper submission of application
Make sales calls to all housing non-profits to maintain relationship and ensure for the steady flow of referrals
Report weekly on loan volumes to management, and produce all other applicable reports necessary to provide management with the success of the originating efforts as requested by management
Understand the complexity of the partnerships with non-profit organizations in an effort to mitigate potential reputational risk from occurring
Work on special projects as assigned by FirstBank Forward Director.
Qualifications:
Serve on a minimum of 2 housing/credit/finance related boards, charitable/civic organizations or MBA committees on an ongoing basis
Conduct a minimum of 6 outreach training classes in financial literacy, credit counseling, banking, home ownership, etc. annually
Act as a representative of the bank in the community by attending community meetings/events and providing training seminars to residents regarding loan application procedures and mortgage loan products and services
Own, protect and expand the FirstBank Forward mission.
START YOUR APPLICATION
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Jun 21st, 2022 05:15AM
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Jun 21st, 2022 05:15AM
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FirstBank
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nyse:fbk
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firstbankonline.hrmdirect.com
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firstbankonline.hrmdirect.com
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Jun 21st, 2022 12:00AM
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Compliance Training Manager
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Open
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FirstBank is proud to have an engaged and inclusive culture. An Equal Opportunity Employer, including disability.
Compliance Training Manager
Territory:
Birmingham, AL
START YOUR APPLICATION
About FirstBank
Nashville-based FirstBank, a wholly owned subsidiary of FB Financial Corporation (NYSE: FBK), is the third largest Tennessee-headquartered bank with 81 full-service bank branches across Tennessee, South Central Kentucky, North Alabama and North Georgia, and a national mortgage business with offices across the Southeast. The bank serves five of the major metropolitan markets in Tennessee and with approximately $11.2 billion in total assets, has the resources to provide a comprehensive variety of financial services and products.
FirstBank has been recognized as one of Tennessees best employers by Business Tennessee magazine and The Tennessean. The Tennessee Chamber of Commerce & Industry, and the Tennessee Society for Human Resource Management have also recognized FirstBank.
FirstBank does more than provide consumers with best of class financial services. It is a place for employees to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At FirstBank its about each person bringing skills and passion to a challenging and constantly evolving game.
This position is remote eligible if you live in TN, AL, or GA as you must be located in our business footprint.
Position Summary
The Compliance Training Manager is responsible for assessing the compliance needs of the bank, FB Ventures and support divisions of FirstBank and for designing and implementing a best-in-class, strategic compliance training solution using a blended learning approach.
Responsible for the effective development, coordination and presentation of training and development programs.
Actively searches, creatively designs and implements effective methods to educate and enhance associate performance in the compliance realm.
Sets performance metrics and oversees all reporting functions.
Embraces and champions FirstBanks core values and strategic initiatives
Essential Duties & Responsibilities:
Operational Duties:
Oversees and creates training programs based on needs assessments to ensure compliance with consumer protection laws and other regulatory requirements for banking, mortgage, SLG, and support segments
Develops and maintains positive working partnership with leadership of compliance, audit and enterprise risk management, as well as auditors and examiners
Delivers classroom and virtual training with a high level of competency, as needed
Works with others who may be a SME (subject matter expert) in other areas (i.e. mortgage, BSA, HMDA, Flood, loans, etc.) to develop content and materials.
Builds and maintains strategic compliance training plan
Researches and approves necessary annual and new hire compliance training
Oversee Reporting for compliance and audit purposes:
Monthly and quarterly reports:
Compilation of quarterly Board reports
Compilation of distribution of quarterly past due reports
Holds training specialists accountable for delivering elite results based on pre-determined goals and initiatives.
Customer Service Responsible for fostering the FirstBank Experience to our internal customers, FirstBank associates
Standards and Training:
Maintain required training in a self-paced environment
Maintain additional off-site training as required
Exhibit an expert understanding of banking industry regulatory compliance including FirstBank- specific policies and procedures, applying knowledge and best practices as appropriate.
Adhere to Policy and Procedures - Responsible for all compliance with bank policies, procedures, and operational integrity.
Standard:
No findings from internal audit
Must meet all required training
No compliance violations
Qualifications:
Education and/or Experience
5+ years of experience in financial institution environment
3+ years of compliance experience
2+ years of training experience
Prior supervisory experience preferred
High School Diploma or GED required; college degree preferred
Banking or compliance certifications a plus, but not required
START YOUR APPLICATION
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Jun 21st, 2022 05:15AM
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Jun 21st, 2022 05:15AM
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FirstBank
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nyse:fbk
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firstbankonline.hrmdirect.com
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firstbankonline.hrmdirect.com
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Jun 21st, 2022 12:00AM
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Credit Assistant
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Open
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FirstBank is proud to have an engaged and inclusive culture. An Equal Opportunity Employer, including disability.
Credit Assistant
Territory:
Knoxville, TN
START YOUR APPLICATION
Job Summary
FirstBank is seeking qualified applicants to fill our Credit Assistant Position which represents the bank in our Specialty Lending Division. This position works directly with our credit managers on our fast-paced lending team.
Daily responsibilities include reviewing loan applications and documents for accuracy, entering customer data into electronic databases, working with customers and retailers, and fulfilling clerical duties. Individual may also be assigned special projects/task as may be deemed necessary. This position is also responsible for updating and maintaining spreadsheets.
The successful candidate should have strong organizational, multi-tasking and problem solving skills. This position does interact with customers and external vendors, so candidate should possess proper phone etiquette and handle different personalities well. The candidate must have excellent relationship building skills and have an outgoing sales type personality to be successful in contributing to our expanding. This position requires the individual to be very detail oriented and precise with attention to detail.
Job Duties and Responsibilities:
Reviewing loan applications and documents for accuracy
Entering customer data into electronic databases,
Working with customers and retailers, and fulfilling clerical duties
Individual may also be assigned special projects/task as may be deemed necessary
This position is also responsible for updating and maintaining spreadsheets.
Qualifications:
Strong Microsoft Computer Skills- Microsoft Word, Excel, PowerPoint, Outlook
Sales Experience- Previous sales experience preferred, but not required.
Lending Experience - Experience in Lending and understanding of Regulations preferred, but not required.
Education: At a minimum, a high school diploma, College degree in accounting or finance preferred, but not required.
Excellent Written Communication Able to write concise clear letters, reports, and emails.
Relationship building Able to establish and maintain a good rapport and cooperative relationship with clients and co-workers.
Detail Oriented Able to pay meticulous attention to all aspects of a situation or task.
Reliability Must be dependable and trustworthy.
Accuracy- Typing skills are a must. Work is correct and error free and within company and regulation polices and guidelines.
START YOUR APPLICATION
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Jun 21st, 2022 05:15AM
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Jun 21st, 2022 05:15AM
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FirstBank
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nyse:fbk
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firstbankonline.hrmdirect.com
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firstbankonline.hrmdirect.com
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Jun 21st, 2022 12:00AM
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Financial Services Representative
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Open
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FirstBank is proud to have an engaged and inclusive culture. An Equal Opportunity Employer, including disability.
Financial Services Representative
Territory:
Ringgold, GA
START YOUR APPLICATION
About FirstBank
Nashville-based FirstBank, a wholly owned subsidiary of FB Financial Corporation (NYSE: FBK), is the third largest Tennessee-headquartered bank with 81 full-service bank branches across Tennessee, South Central Kentucky, North Alabama and North Georgia, and a national mortgage business with offices across the Southeast. The bank serves five of the major metropolitan markets in Tennessee and with approximately $11.2 billion in total assets, has the resources to provide a comprehensive variety of financial services and products.
FirstBank has been recognized as one of Tennessees best employers by Business Tennessee magazine and The Tennessean. The Tennessee Chamber of Commerce & Industry, and the Tennessee Society for Human Resource Management have also recognized FirstBank.
FirstBank does more than provide consumers with best of class financial services. It is a place for employees to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At FirstBank its about each person bringing skills and passion to a challenging and constantly evolving game.
POSITION SUMMARY:
The Financial Service Representative (FSR) delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer needs, and successfully selling bank products and services via the Banks needs discovery process. FSRs regularly apply policies and best practices based on FirstBank and financial industry knowledge.
ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.
Achieve personal and Financial Center targets and goals by identifying customer needs and providing appropriate guidance and perspective when recommending and explaining bank products and services; make referrals to the appropriate bank partners as customer needs dictate.
Answer customers questions regarding products and services; research and resolve customer issues according to established guidelines, brand model and service standards; encourage retention of bank customers as well as increase product usage by recognizing and closing cross-sell opportunities.
Maintain knowledge of FirstBank products, bank partners, loan process, policies and procedures, etc., articulating knowledge and educating others as needed.
Build relationships with community businesses and personal clients, represent the Bank during community events and activities; participate in outside sales opportunities such as the Bank At Work Program.
Accept consumer loan applications and submit to underwriting; close consumer loans as appropriate.
Perform Financial Center operations activities in a support or lead role, which may include but is not limited to:
Assist customers with safe deposit box entry and accurate log maintenance.
Account maintenance, wire transfers, fraud packets, etc.
Process reports as needed, including but not limited to the Nonsufficient Funds (NSF) report.
Assist in a Teller capacity when needed.
Financial Center Security Coordinator duties and/or Financial Center Disaster Recovery Notebook procedures as needed and required.
Provide consistent, distinctive service to all customers when delivering the FirstBank service experience.
Practice and foster safe and sound bank procedures, including adherence to applicable laws and regulations, internal controls, operational procedures, and risk management policies; adhere to security protocols.
Regular and reliable attendance.
Perform other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Education: High school diploma or the equivalent required
Experience: Minimum of two years. Banking or sales environment experience is required.
Certifications and Licenses: National Mortgage Lending Service (NMLS) certification and Notary preferred. Must be bonded within first six months of employment.
START YOUR APPLICATION
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Jun 21st, 2022 05:15AM
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Jun 21st, 2022 05:15AM
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FirstBank
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nyse:fbk
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firstbankonline.hrmdirect.com
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firstbankonline.hrmdirect.com
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Jun 21st, 2022 12:00AM
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IT Site Support Engineer
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Open
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FirstBank is proud to have an engaged and inclusive culture. An Equal Opportunity Employer, including disability.
IT Site Support Engineer
Territory:
Birmingham, AL
START YOUR APPLICATION
About FirstBank
Nashville-based FirstBank, a wholly owned subsidiary of FB Financial Corporation (NYSE: FBK), is the third largest Tennessee-headquartered bank with 81 full-service bank branches across Tennessee, South Central Kentucky, North Alabama and North Georgia, and a national mortgage business with offices across the Southeast. The bank serves five of the major metropolitan markets in Tennessee and with approximately $11.2 billion in total assets, has the resources to provide a comprehensive variety of financial services and products.
FirstBank has been recognized as one of Tennessees best employers by Business Tennessee magazine and The Tennessean. The Tennessee Chamber of Commerce & Industry, and the Tennessee Society for Human Resource Management have also recognized FirstBank.
FirstBank does more than provide consumers with best of class financial services. It is a place for employees to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At FirstBank its about each person bringing skills and passion to a challenging and constantly evolving game.
Job Summary:
Associate must provide top quality IT Support to all employees in the local office and other FirstBank personnel or clients that are working from or being supported by the team. This IT support includes answering the Help Line and hands-on IT problem solving, coordinating hardware and software for new hires, terminations, and transfers, administrating various IT applications and telecommunications support.
Job Duties & Responsibilities:
Provide responsive, timely support to all end-user questions and support requests. Answer the support help line, resolve the problem, document in the Service Desk Tool and ensure follow-through if the call is passed to another person. Set end-user expectations for resolution time and communicate changes in status as necessary.
Work closely with other IT staff to insure clear communication on outstanding issues and user problems. Work as a team to distribute outstanding support problems and/or requests to even workload, establish priorities, and meet deadlines.
Desktop support for all FirstBank standard applications including but not limited to Microsoft Windows, Office, mobile devices, and associated applications, Antivirus, MS Outlook, and other communication applications.
Work directly with Network and/or Application group to resolve difficult problems including LAN, WAN, and special application issues.
Perform installation, configuration and upgrades of desktop hardware and software as determined by IT and FirstBank established procedures.
Responsible for adhering to FirstBank established security procedures.
Assists with hardware inventory to make sure it is up-to-date and accurate, maintaining proper inventory levels for new hires, replacement of frequently needed parts and redundancy factors and communicating low inventory levels.
Assists with maintenance of documentation of IT procedures, system configuration standards, maintenance, and upgrades.
Basic administration of Microsoft Active Directory, Exchange and Windows environment
Identify potential problems (out of disk space, virus found), report to the Network group for resolution.
Provide exceptional customer service to all FirstBank associates and partners.
Approximately 10-25% travel, some overnight travel is required.
Other projects duties as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with the disabilities to perform essential functions.
Education and /or Experience
Minimum Associate Degree in IT, or equivalent work experience
Intermediate to Advanced knowledge of hardware troubleshooting and repair skills
Strong background in Microsoft, Cisco, ShoreTel, or other technologies desirable
ITIL Foundations, A+, MCSA/MCSE, CCT/CCNA or other certifications desirable
"INDFirstBank"
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Jun 21st, 2022 05:15AM
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Jun 21st, 2022 05:15AM
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FirstBank
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nyse:fbk
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firstbankonline.hrmdirect.com
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firstbankonline.hrmdirect.com
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Jun 21st, 2022 12:00AM
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Investment Partners Financial Advisor
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Open
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FirstBank is proud to have an engaged and inclusive culture. An Equal Opportunity Employer, including disability.
Investment Partners Financial Advisor
Territory:
Jackson, TN
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About FirstBank
Nashville-based FirstBank, a wholly owned subsidiary of FB Financial Corporation (NYSE: FBK), is the third largest Tennessee-headquartered bank with 81 full-service bank branches across Tennessee, South Central Kentucky, North Alabama and North Georgia, and a national mortgage business with offices across the Southeast. The bank serves five of the major metropolitan markets in Tennessee and with approximately $11.2 billion in total assets, has the resources to provide a comprehensive variety of financial services and products.
FirstBank has been recognized as one of Tennessees best employers by Business Tennessee magazine and The Tennessean. The Tennessee Chamber of Commerce & Industry, and the Tennessee Society for Human Resource Management have also recognized FirstBank.
FirstBank does more than provide consumers with best of class financial services. It is a place for employees to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At FirstBank its about each person bringing skills and passion to a challenging and constantly evolving game.
Job Summary:
The Financial Advisor is responsible for building relationships with all areas of the bank, working and building a customer book of business, partnering with all areas of Investment Division, teaming up with Personal Financial Specialist (s) to determine needs-based strategies based on customer need, and prospecting outside of the organization to bring in new Life Insurance, Investment, Mortgage, Deposit, Loan Opportunities, Etc. into the organization. Advising customers on Financial Planning, Advisory Services, Life Insurance solutions, College Planning, Retirement Planning, and all Investment strategies that help them plan for current and future needs. Uncovering Personal Financial Specialist Referral Opportunities for investing under $100,000 or Term/Whole Life Insurance/SPL Wealth Transfer, and other Bank Referrals to partner with all areas of the bank.
Essential Duties and Responsibilities:
Managing Sales Activities: Ability to build and maintain client bases, keeping current client plans up-to-date and recruiting new clients on an ongoing basis. Minimum production standards as assigned.
Relationship Building: Ability to review clients accounts and plans to recommend strategies clients can use to achieve their financial goals and objectives while partnering with Personal Financial Specialists and Bankers for additional needs. Develop and maintain relationships with bank associates for customer referrals, working with customers for referrals, prospecting outside of the bank, continuing to work all clients in book of business, and with all associates in the investment team. Dedicate time to help educate associates, prospects and other team members understand the investment product menu. Build strong partnerships by referring opportunities to all areas of the bank Mortgage, Commercial Lending, Private Banking and Branch Associates with Deposit & Loan opportunities.
Customer Service Responsible for fostering the FirstBank by treating every Customer respectfully, answering emails and returning phone calls within that business day even if task can not be completed within the next day. Set up voice email on office and cell phones based on Raymond James Compliance guidelines to not accept trades via voice mail.
Standard:
Results from secret shoppers
Bank or Investment Management observations
No customer complaints.
Adhere to Policy and Procedures - Responsible for all compliance with bank & Raymond James policies, procedures, and operational integrity.
Standard:
No findings from internal audit
Must meet all required training
No CIP violations
No compliance violations
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Required knowledge and skills in Language, Mathematical, Reasoning Ability and Computer.
Education and /or Experience
High School diploma or general education degree (GED)
College Degree is preferred, and one to three years related experience and/or training; or equivalent combination of education and experience.
Licenses
Required to be a Financial Advisor one must have an active Series 7, 63/65/or 66, State Insurance license and/or Non-Resident State Insurance License for nearby states where they may have potential customers (with Life, Accident, Health & Variable Contracts).
START YOUR APPLICATION
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Jun 21st, 2022 05:15AM
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Jun 21st, 2022 05:15AM
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FirstBank
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