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nyse:mcy
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https://www.indeed.com/cmp/mercury-insurance-group/reviews
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Jan 13th, 2021 12:00AM
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Open
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Open
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Open
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Mercury Insurance Group
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CSR/Data Entry
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San Antonio, TX
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USA
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Good employee perks with mediocore pay
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VERY repetitious work. If you like taking insurance claims for 8 hours a day and doing the same thing then, it's for you. Highly concentrated on customer service but a little too much. Expected a huge amount of empathy to where it sounded fake. Also favoritism which is in a lot places.
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Employee perks
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Favoritism, some supervisors were full of themselves, especially mine.
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0.0
|
0.0
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3.0
|
3.0
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2.0
|
2.0
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2.0
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2.0
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Jan 14th, 2021 07:13PM
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Mar 19th, 2021 07:56PM
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Mercury General
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Financials
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Nonlife Insurance
|
|
nyse:mcy
|
https://www.indeed.com/cmp/mercury-insurance-group/reviews
|
Dec 3rd, 2020 12:00AM
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Open
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Open
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Open
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Mercury Insurance Group
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Underwriter Assistant
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Rancho Cucamonga, CA
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USA
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Great Starter Job! Genuine Review.
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I was a Support Specialist at Mercury for just about four years. In my time at the company I must say I genuinely enjoyed it. I absolutely loved my management team. They were kind, and they always encouraged me. They were always patient with me as well - sometimes I feel like I didn't even deserve there patience. Its a great work environment! I worked in the Underwriting Department so it was quiet most of the time and I was always able to focus on my work. Coworkers were kind and embraced me as well. I started with zero work experience and I know there was a lot of trial and error. I've had a few jobs prior to this one and every management team I had was nothing compared to this one. They embraced my personality, and they always encouraged me to be the best version of myself. I chose to leave for a few reasons - a few for personal reasons as well as the pay. Unfortunately (at least in my department) there wasn't very much room for promotions, as well as I was getting underpaid while they were adding more responsibilities on my plate. I stayed for so long because I grew to love my management team/coworkers. If you or anyone you know wonders if this job is worth it - I would say definitely. My experience was fantastic and I was truly blessed to have been able to be apart of the Underwriting Department.
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Great Management, Thoughtful during COVID. Patient, Allows you to take time off without repercussions, Family type Relationships.
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Pay, Lack of Growth within Underwriting
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0.0
|
0.0
|
5.0
|
5.0
|
5.0
|
2.0
|
4.0
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5.0
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Jan 14th, 2021 07:13PM
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Mar 20th, 2021 01:05PM
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Mercury General
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Financials
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Nonlife Insurance
|
|
nyse:mcy
|
https://www.indeed.com/cmp/mercury-insurance-group/reviews
|
Nov 19th, 2020 12:00AM
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Open
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Open
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Open
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Mercury Insurance Group
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Standard Liability Claims Adjuster II
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Brea, CA
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USA
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There’s better out there
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You get a lot of claims and no OT ever. If you are behind they do not care and would like to stay to catch up they will not allow you too. I stood 45 min OT in a week and I got in trouble. Plus the pay is unfair with the amount of work you get. Look elsewhere.
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|
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0.0
|
0.0
|
3.0
|
4.0
|
3.0
|
3.0
|
1.0
|
3.0
|
Jan 14th, 2021 07:13PM
|
Mar 20th, 2021 01:06PM
|
Mercury General
|
Financials
|
Nonlife Insurance
|
|
nyse:mcy
|
https://www.indeed.com/cmp/mercury-insurance-group/reviews
|
Nov 17th, 2020 12:00AM
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Open
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Open
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Open
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Mercury Insurance Group
|
Claims Representative
|
Brea, CA
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USA
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Dont do it!
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Terrible, negative environment. I wouldn't waste your time with this place. Unmanageable workloads and weak management that's uninterested in helping.
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|
|
0.0
|
0.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
Jan 14th, 2021 07:13PM
|
Mar 20th, 2021 01:06PM
|
Mercury General
|
Financials
|
Nonlife Insurance
|
|
nyse:mcy
|
https://www.indeed.com/cmp/mercury-insurance-group/reviews
|
Sep 21st, 2020 12:00AM
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Open
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Open
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Open
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Mercury Insurance Group
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Claims Adjuster
|
Folsom, CA
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USA
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love it
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Great place to learn about insurance. Fast pace and great pay. Easy to move up in The company. Training is great and fun. Super are very supportive.
|
|
|
0.0
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
Jan 14th, 2021 07:13PM
|
Mar 19th, 2021 08:01PM
|
Mercury General
|
Financials
|
Nonlife Insurance
|
|
nyse:mcy
|
https://www.indeed.com/cmp/mercury-insurance-group/reviews
|
Aug 27th, 2020 12:00AM
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Open
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Open
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Open
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Mercury Insurance Group
|
Claims Representative
|
Brea, CA
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USA
|
Good work environment not enough pay
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Overall mercury is great company to work for; the salaries are just not enough for the work we do as adjusters; $15 an hour is not enough to be treated poorly by customers
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|
|
0.0
|
0.0
|
3.0
|
4.0
|
4.0
|
5.0
|
3.0
|
4.0
|
Jan 14th, 2021 07:13PM
|
Mar 20th, 2021 03:55PM
|
Mercury General
|
Financials
|
Nonlife Insurance
|
|
nyse:mcy
|
https://www.indeed.com/cmp/mercury-insurance-group/reviews
|
Aug 26th, 2020 12:00AM
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Open
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Open
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Open
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Mercury Insurance Group
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Customer Service Representative
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Los Angeles, CA
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USA
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Good work schedule and hours, bonus, good overall work ethics
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The company overall is good. Old managers and supervisors have the mentality of decades ago meaning you should work work and work, you should be grateful you have a job and your manager is someone you should have deep respect for and don't ask questions. Mulitiple complaints about managers/supervisors get you no where. The longer they have been there the less anything will be done about their unprofessional attitude.
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Hours, pay, bonus, holiday lunch, casual environment
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Long time managers/supervisors tend to get away with unprofessional attitude, change is not for them.
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0.0
|
0.0
|
4.0
|
4.0
|
4.0
|
3.0
|
4.0
|
1.0
|
Jan 14th, 2021 07:13PM
|
Mar 20th, 2021 03:55PM
|
Mercury General
|
Financials
|
Nonlife Insurance
|
|
nyse:mcy
|
https://www.indeed.com/cmp/mercury-insurance-group/reviews
|
Aug 4th, 2020 12:00AM
|
Open
|
Open
|
Open
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Mercury Insurance Group
|
Auto Damage Appraiser
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Rancho Cucamonga, CA
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USA
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Mercury cares about their employees. Bottom line.
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I have been with Mercury 2 years now and plan to continue my Insurance career here. It started out rough as far as expectations, but after the job became more familiar it was a breeze to adjust. The pay and training can use some improvement but this is a GREAT company to work for.
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Annual bonuses, Advancement opportunities, Discounts, Company benefits, and paid holidays.
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Moderate pay
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0.0
|
0.0
|
5.0
|
5.0
|
4.0
|
5.0
|
3.0
|
4.0
|
Jan 14th, 2021 07:13PM
|
Mar 20th, 2021 03:57PM
|
Mercury General
|
Financials
|
Nonlife Insurance
|
|
nyse:mcy
|
https://www.indeed.com/cmp/mercury-insurance-group/reviews
|
Jul 18th, 2020 12:00AM
|
Open
|
Open
|
Open
|
Mercury Insurance Group
|
Sr. WC/LOA Administrator
|
Brea, CA
|
USA
|
Challenging and interesting work but in my case short in the area of work/life balance.
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Mercury has made huge strides in the area of employee engagement and over all culture. Internal surveys of team members show most everyone really likes working there.
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Continuous feedback model rather than formal performance reviews
|
|
0.0
|
0.0
|
5.0
|
3.0
|
5.0
|
5.0
|
4.0
|
5.0
|
Jan 14th, 2021 07:13PM
|
Mar 20th, 2021 04:01PM
|
Mercury General
|
Financials
|
Nonlife Insurance
|
|
nyse:mcy
|
https://www.indeed.com/cmp/mercury-insurance-group/reviews
|
Jun 24th, 2020 12:00AM
|
Open
|
Open
|
Open
|
Mercury Insurance Group
|
Clerical, Subrogation, Tla, Office Adjuster, Claims Representative
|
Rancho Cucamonga, CA
|
USA
|
Company has a variety of offices
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Most managers only look out for themselves. The pay is lower than a non standard company. No room for growth after being there for a time. The managers don’t stick up for their individuals who are under them.
|
Employees
|
Monetary
|
0.0
|
0.0
|
2.0
|
2.0
|
1.0
|
1.0
|
1.0
|
1.0
|
Jan 14th, 2021 07:13PM
|
Mar 19th, 2021 08:06PM
|
Mercury General
|
Financials
|
Nonlife Insurance
|