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nyse:qtwo
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q2ebanking.wd5.myworkdayjobs.com
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q2ebanking.wd5.myworkdayjobs.com
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Oct 29th, 2022 12:00AM
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Senior Data Services Support
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Open
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Q2 India
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Bangalore, India
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IND
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Sep 29th, 2022 12:00AM
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<p><b><span>DS RESPONSIBILITIES:</span></b></p><ul><li>Regularly troubleshoots complex client application, integration and environment issues escalated from Tier 1 support; troubleshoot/Resolve customer problems of complex nature such as code defects, product configurations (files or data), networking, platform, third party communications, hardware configuration or other issues commonly encountered in systems operation in a networked environment</li></ul><p></p><ul><li>Modify software as necessary including, but not limited to, changing scripts, reviewing application logs and making necessary modifications in database tables and tune peripheral applications to resolve the customer’s problem in a production environment, requiring extreme care and attention to detail, Construction and scheduling of automated processes and creation of custom processing scripts</li></ul><p></p><ul><li>Thoroughly document and track case histories, issues, and actionable steps taken utilizing a case tracking system; Regularly updates customers, via phone, email or client relationship management tool, of ongoing troubleshooting and resolution efforts, as dictated by published policy and procedure guidelines; Develop and maintain effective relationships with customers.</li></ul><p></p><ul><li>Manage an individual open case queue, while monitoring the team escalation queue; Regularly receives escalated cases from management and must prioritize accordingly.</li></ul><p></p><ul><li>Regularly document and report product/application defects to Development team, and escalate unresolved problems to the appropriate resources in accordance with published guidelines</li><li>Establish relationships with other partner teams that impact technical support (e.g., tool teams, third level team, QA, Development)</li></ul><p></p><ul><li>Follow internal change control process to implement any required product modifications</li><li>Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to.</li></ul><p></p><ul><li>Provide technical support training and guidance to customers and other team members including feedback to the first line agents to enhance performance and behavior, and coaching team members to help meet their performance goals and achieve results through mentoring; Assist in conducting technical assessments, as well as creating and delivering refresher training sessions.</li></ul><p></p><ul><li>Contribute to a knowledge/FAQ database for supported software</li><li>Lead a team of entry level engineers with their day-to-day questions around Support needs, guide and mentor the team at a technical level.</li><li>Be passionate about production and application support, self-starter and self-motivated, someone who can work with minimum direction and enjoys working in a diversified team.</li><li>Help with matrix and reporting & other responsibilities as per business needs.</li></ul><p></p><p></p><p><b><span>EXPERIENCE AND KNOWLEDGE:</span></b></p><p></p><ul><li>4 to 6 years Relevant Experience in Application and Production Support environment (understanding of ETL tools would be an advantage.</li></ul><p></p><ul><li>Windows Batch Scripts (Intermediate to Expert Knowledge)</li><li>SQL,PL/SQL & Database knowledge with MS SQL 2005 or 2008 experience</li><li>Experience with intermediate Python (should be able to understand and debug Python Code and .net programming a plus.</li><li>Experience with Batch Jobs Monitoring tools, Job scheduling.</li></ul><p></p><ul><li>Excellent documentation, analytical, and problem-solving skills and organizational skills required</li><li>Strong customer satisfaction personality required, demonstrating initiative, self-motivation, and a keen attention to detail</li><li>Server and component experience with Windows Server 2003, 2008 IIS configuration, and Service management required.</li><li>Enterprise/mid-sized software support or delivery experience preferred</li><li>Understanding of remote tools and networking required</li><li>Ability to remain patient and discuss technical concepts with non-technical customers, and deal with ambiguity, tight timelines and demanding constraints</li><li>Ability to work on multiple assignments, prioritize, and resolve issues in a timely manner within a high-pressure environment</li><li>Expert in Q2 interconnectivity and troubleshooting of software components</li><li>Innate desire to find the root cause of technical issues, while balancing business needs to identify, support, and solve customer needs</li><li>Knowledge of banking practices is helpful.</li></ul><p></p><p>Note: <b>We operate in a follow the sun the model – (Coverage hours – 6:30am to 7pm IST – it included 2 shifts of 9 hours each)</b></p><p></p><p></p><p></p><p></p><p>tbo</p><p></p><p></p><p></p><p><i><b>At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.</b></i></p>
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Oct 29th, 2022 05:42PM
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Oct 29th, 2022 05:42PM
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Q2 Holdings
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Technology
|
Software & Computer Services
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|
nyse:qtwo
|
q2ebanking.wd5.myworkdayjobs.com
|
q2ebanking.wd5.myworkdayjobs.com
|
Oct 29th, 2022 12:00AM
|
Application Support Developer - Intermediate
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Open
|
Q2 India
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|
Bangalore, India
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|
|
IND
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Sep 29th, 2022 12:00AM
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|
<p><span> </span></p><p><span>Q2 is looking for an experienced </span><span class="emphasis-3"><b><span>Associate Application Support Analyst</span></b></span><span> who is passionate about working with cutting edge applications and making a difference within Fintech! In this technical support role, you will be joining a team of engaged leaders and engineers. </span><span>Qualified candidates must have experience with phone-based application support, strong communication and organization skills, and must pay close attention to detail. Familiarity with Windows OS/Server troubleshooting is preferable.</span></p><p><span> </span></p><p><span><span> </span>This is a dynamic team that is dedicated to getting the job done; we are looking for a team member that will share that enthusiasm. We are seeking an individual who demonstrates technical trouble-shooting skills, and who knows how to be productive in a culture that encourages both collaboration and independence.</span></p><p></p><p><span>As a market leader in digital sales, the Q2 Gro team is responsible for the ongoing innovation and expansion of the Q2 Gro Checkout product. </span><span>Q2 Gro’s intuitive digital sales platform provides an optimized user experience for tasks such as account opening and loan underwriting. Our mobile-first, streamlined account opening capabilities are proven to reduce abandonment and shorten the application process to under four minutes, helping our Financial Institutions clients to expand their reach through acquisition growth across digital channels.</span></p><p></p><p><b><span>RESPONSIBILITIES:</span></b></p><ul><li><span>Regularly investigate code to troubleshoot complex client applications</span></li><li><span>Troubleshoot/resolve customer problems of complex nature such as code defects, product configurations (files or data), networking, platform, third party communications, hardware configuration or other issues commonly encountered in systems operation in a networked environment</span></li><li><span>Assist with leading the Q2 Gro knowledge acquisition for the Support and Operations teams as a whole, and partner with Product and Development to improve the overall supportability of the Q2 Gro Digital Sales Platform</span></li><li><span>Troubleshoot software and configuration as necessary including, but not limited to: reviewing code and associated scripts, reviewing application logs and updating configurations to resolve the customer’s problem in a production environment. Construction and scheduling of automated processes and creation of custom processing scripts may also be needed</span></li><li><span>Regularly update customers via phone, email or client relationship management tool of ongoing troubleshooting and resolution efforts</span></li><li><span>Contribute, as needed, to team caseload management</span></li><li><span>Regularly receive escalated cases from management, and must prioritize accordingly</span></li><li><span>Regularly document and report product/application defects to the Product Management and Development team, and escalate unresolved problems to the appropriate resources</span></li><li><span>Serve as an escalation point for other Q2 Support Teams who rotate to provide 24x7 “on call” support coverage for escalated issues</span></li><li><span>Proactively seek out, research, and recommend improvements to better serve customers</span></li><li>Ensure that all security, availability, confidentiality and privacy policies and controls are adhered to at all times</li><li><span>Cultivate and participate in cross-department communication, collaboration, and synergy</span></li></ul><p></p><p></p><p></p><p><b><span>REQUIRED EXPERIENCE AND KNOWLEDGE</span></b></p><ul><li>Must have at least one year of previous phone technical support experience</li><li>Experience in using Java, Spring Framework, HTML5, CSS, Javascript. </li><li>Experience with JSON, XML.</li><li>Excellent communication skills</li><li>Excellent analytical and problem-solving skills</li><li>Ability to work on multiple assignments, prioritize, and resolve issues in a timely</li><li>Understanding of remote tools and basic networking required</li><li>Previous enterprise/mid-sized software support or delivery experience preferred</li><li>Excellent communication and organizational skills required</li><li>Ability to quickly learn new technologies and programs</li><li>Previous customer service experience preferred; Must have ability to provide assistance to customers in a respectful, helpful manner</li><li>Troubleshooting experience in a professional setting</li></ul><p></p><p><b><span>PREFERRED</span></b></p><ul><li>FinTech or other financial services industry experience</li><li>React/Bootstrap, Cordova and SQL a plus.</li><li>Knowledge of AWS and cloud-based technologies</li><li>Experience using Agile principles and methodology a plus</li><li>B.S. Computer Science or equivalent</li><li>Knowledge of Banking practices is helpful</li></ul><p></p><p></p><p></p><p><i><b>At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.</b></i></p>
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Oct 29th, 2022 05:42PM
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Oct 29th, 2022 05:42PM
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Q2 Holdings
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Technology
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Software & Computer Services
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|
nyse:qtwo
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q2ebanking.wd5.myworkdayjobs.com
|
q2ebanking.wd5.myworkdayjobs.com
|
Oct 29th, 2022 12:00AM
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Lead Product Owner
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Open
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Q2 India
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|
Bangalore, India
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|
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IND
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Sep 29th, 2022 12:00AM
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|
<ul><li>Responsible for strategic product roadmap</li><li>Collaborates with the VP of Product Management, leadership team and internal stakeholders to align long-term product roadmap with company strategy</li><li>Manages feature analysis, solution design and product development activities, including the following:<ul><li>Defining, analyzing and translating detailed business requirements for engineering</li><li>Providing detailed analysis and translation of bugs and defects for engineering</li><li>Prioritizing product feature requirements and development tasks</li><li>Managing product feature backlog</li><li>Reviews metrics to determine customer satisfaction, feature adoption, churn/burn, development velocity, defect percentage, and delivery rate.</li></ul></li><li>Responsible for sales, services and partner enablement and support activities, including the following:<ul><li>Communicating product and feature development commitments</li><li>Defining product roadmap and feature delivery timeline</li><li>Coordinating product launch and release activities, including the following:<ul><li>Internal product training</li><li>Generating sales tools, messaging, marketing material and website content</li><li>Coordinating product demonstration environments and scripts</li><li>Coordinating internal, customer-facing and partner product documentation</li><li>Performing internal and customer-facing release demonstrations</li></ul></li><li>Conducting roundtable discussions with sales, services and partners to continually improve and refine enablement strategy</li><li>Designing and performing customized product demonstrations for strategic prospects and customers</li><li>Participating in sales discussion and presentations with strategic prospects and customers to support direct and partner sales opportunities</li><li>Providing product expertise to in-flight projects and implementation</li></ul></li></ul><ul><li>Consistently reviews Salesforce.com product notifications and release documentation, participates in Salesforce user groups and maintains a high level of expertise with the Salesforce platform</li><li>Consistently researches industry and technology trends, and reviews professional publications within each supported vertical market</li><li>Participates in special projects as required.</li></ul><p></p><p><b><span>#LI-Remote</span></b></p><p><b><span>#LI-Onsite</span></b></p><p><b><span>#LI-Hybrid</span></b></p><p></p><p></p><p></p><ul><li>5+ years’ experience managing a product portfolio</li><li>Knowledgeable about cloud technology</li><li>Salesforce experience is a plus</li><li>Technical product management experience is a plus</li><li>Proficiency with business analysis and solution design</li><li>Experience with project, sprint and/or release planning</li><li>Experience defining product strategy is a plus</li><li>Excellent organization and communication skills</li><li>This position requires some travel to customer and non-customer sites in the U.S.</li></ul><p><b><span>#LI-Remote</span></b></p><p><b><span>#LI-Onsite</span></b></p><p><b><span>#LI-Hybrid</span></b></p><p></p><p></p><p></p><p></p><p><i><b>At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.</b></i></p>
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Oct 29th, 2022 05:42PM
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Oct 29th, 2022 05:42PM
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Q2 Holdings
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Technology
|
Software & Computer Services
|
|
nyse:qtwo
|
q2ebanking.wd5.myworkdayjobs.com
|
q2ebanking.wd5.myworkdayjobs.com
|
Oct 29th, 2022 12:00AM
|
Application Support Developer - Intermediate
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Open
|
Q2 India
|
|
Bangalore, India
|
|
|
IND
|
Oct 17th, 2022 12:00AM
|
|
<p><span>Q2 is looking for an experienced </span><b><b><span>Associate Application Support Analyst</span></b></b><span> who is passionate about working with cutting edge applications and making a difference within Fintech! In this technical support role, you will be joining a team of engaged leaders and engineers. </span><span>Qualified candidates must have experience with phone-based application support, strong communication and organization skills, and must pay close attention to detail. Familiarity with Windows OS/Server troubleshooting is preferable.</span></p><p><span> </span></p><p><span><span> </span>This is a dynamic team that is dedicated to getting the job done; we are looking for a team member that will share that enthusiasm. We are seeking an individual who demonstrates technical trouble-shooting skills, and who knows how to be productive in a culture that encourages both collaboration and independence.</span></p><p></p><p><span>As a market leader in digital sales, the Q2 Gro team is responsible for the ongoing innovation and expansion of the Q2 Gro Checkout product. </span><span>Q2 Gro’s intuitive digital sales platform provides an optimized user experience for tasks such as account opening and loan underwriting. Our mobile-first, streamlined account opening capabilities are proven to reduce abandonment and shorten the application process to under four minutes, helping our Financial Institutions clients to expand their reach through acquisition growth across digital channels.</span></p><p></p><p><b><span>RESPONSIBILITIES:</span></b></p><ul><li><span>Regularly investigate code to troubleshoot complex client applications</span></li><li><span>Troubleshoot/resolve customer problems of complex nature such as code defects, product configurations (files or data), networking, platform, third party communications, hardware configuration or other issues commonly encountered in systems operation in a networked environment</span></li><li><span>Assist with leading the Q2 Gro knowledge acquisition for the Support and Operations teams as a whole, and partner with Product and Development to improve the overall supportability of the Q2 Gro Digital Sales Platform</span></li><li><span>Troubleshoot software and configuration as necessary including, but not limited to: reviewing code and associated scripts, reviewing application logs and updating configurations to resolve the customer’s problem in a production <span>environment. Construction</span> and scheduling of automated processes and creation of custom processing scripts may also be needed</span></li><li><span>Regularly update customers via phone, email or client relationship management tool of ongoing troubleshooting and resolution efforts</span></li><li><span>Contribute, as needed, to team caseload management</span></li><li><span>Regularly receive escalated cases from management, and must prioritize accordingly</span></li><li><span>Regularly document and report product/application defects to the Product Management and Development team, and escalate unresolved problems to the appropriate resources</span></li><li><span>Serve as an escalation point for other Q2 Support Teams who rotate to provide 24x7 “on call” support coverage for escalated issues</span></li><li><span>Proactively seek out, research, and recommend improvements to better serve customers</span></li><li>Ensure that all security, availability, confidentiality and privacy policies and controls are adhered to at all times</li><li><span>Cultivate and participate in cross-department communication, collaboration, and synergy</span></li></ul><p></p><p></p><p></p><p>TBD</p><p></p><p></p><p></p><p><i><b>At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.</b></i></p>
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Oct 29th, 2022 05:42PM
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Oct 29th, 2022 05:42PM
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Q2 Holdings
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Technology
|
Software & Computer Services
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|
nyse:qtwo
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q2ebanking.wd5.myworkdayjobs.com
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q2ebanking.wd5.myworkdayjobs.com
|
Oct 29th, 2022 12:00AM
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Senior Accountant
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Open
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Q2 India
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|
Bangalore, India
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|
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IND
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Oct 21st, 2022 12:00AM
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<p><span>Q2 is seeking an<span> </span></span><span class="emphasis-3"><b>Accountant </b></span><span>that will be involved in a broad range of accounting areas, taking the lead and being responsible for the processes, policies, functional areas, and GAAP guidelines surrounding the major balance sheet accounts. Serving as a liaison between accounting and other departments will also be vital to the role, taking the lead on such activities as analyzing departmental expenditures, and utilizing the knowledge and relationships gained in these processes to have a visible impact on current activities and future planning.</span><span><span> </span></span><span>The Accounting department at Q2 offers a hard to find dynamic work environment that welcomes innovative ideas, rewards hard work and commitment, exposes its members to growth opportunities, and encourages evolution of individuals, methodologies, processes, and systems.</span><span><span> </span>This position will report into the Accounting Manager.</span></p><p></p><p></p><p></p><p><span><b><span class="emphasis-3">RESPONSIBILITIES:</span></b></span></p><ul><li><span><span>Oversee accounting activities related to cash, fixed assets, prepaid expenses, equipment & facility leases, deposits, notes payable, accrued liabilities</span></span></li><li><span><span>Assist with preparation and filing of SEC reports</span></span></li><li><span><span>Assist with financial audit support preparation and field work</span></span></li><li><span><span>Perform research on new accounting pronouncements</span></span></li><li><span><span>Prepare monthly account analysis of balance sheet and income statement accounts</span></span></li><li><span><span>Prepare month end journal entries and account reconciliations</span></span></li><li><span><span>Implement and manage purchase order process</span></span></li><li><span><span>Manage fixed asset process, policy, and procedures</span></span></li><li><span><span>Assist in preparing monthly overhead allocation analysis and journal entries</span></span></li><li><span><span>Identify process improvements; plan, document and execute plan</span></span></li><li><span><span>Develop and document policies and procedures, and assist in monitoring internal controls</span></span></li><li><span><span>Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to</span></span></li><li><span><span>Special projects as assigned</span></span></li></ul><p><span><span> </span></span></p><p></p><p><span><b><span class="emphasis-3">EXPERIENCE AND KNOWLEDGE: </span></b></span></p><ul><li><span><span>Bachelor’s degree in Accounting preferred</span></span></li><li><span><span>Minimum of 3-5 years of related industry experience or 2-3 years of Public Accounting experience</span></span></li><li><span><span>CPA preferred or working towards obtaining certification (thorough knowledge and application of GAAP)</span></span></li><li><span><span>Intermediate to Advanced MS Excel knowledge (financial modeling experience)</span></span></li><li><span><span>Public company experience preferred</span></span></li><li><span><span>Software/Software as a Service accounting experience a plus</span></span></li><li><span><span>NetSuite, Concur, Avalara, Host Analytics and Blackline experience a plus</span></span></li><li><span><span>Exceptional work ethic, highly efficient and accurate</span></span></li><li><span><span>Ability to operate independently with minimal up front instruction and take ownership of work product; driven, diligent, and self-motivated</span></span></li><li><span><span>Strong analytical and problem solving skills</span></span></li><li><span><span>Strong organizational skills</span></span></li><li><span><span>Excellent time management skills and ability to work on multiple projects/tasks simultaneously and meet assigned deadlines</span></span></li><li><span><span>Excellent communication skills with a customer service focus</span></span></li><li><span><span>Trustworthy and discreet with confidential financial and employee data</span> </span></li></ul><p><span> </span></p><p></p><p></p><p></p><p><i><b>At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.</b></i></p>
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Oct 29th, 2022 05:42PM
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Oct 29th, 2022 05:42PM
|
Q2 Holdings
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Technology
|
Software & Computer Services
|
|
nyse:qtwo
|
q2ebanking.wd5.myworkdayjobs.com
|
q2ebanking.wd5.myworkdayjobs.com
|
Oct 29th, 2022 12:00AM
|
Senior Accountant
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Open
|
Q2 India
|
|
Bangalore, India
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|
|
IND
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Oct 26th, 2022 12:00AM
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|
<p><span>Q2 is seeking Senior Accountant</span><span class="emphasis-3"><b> </b></span><span>that will be involved in a broad range of accounting areas, taking the lead and being responsible for the processes, policies, functional areas.</span><span><span> </span></span><span>The Accounting department at Q2 offers a hard to find dynamic work environment that welcomes innovative ideas, rewards hard work and commitment, exposes its members to growth opportunities, and encourages evolution of individuals, methodologies, processes, and systems.</span><span><span> </span></span></p><p></p><p></p><p></p><p><span><b><span class="emphasis-3">RESPONSIBILITIES:</span></b></span></p><p></p><p>General Ledger:</p><ul><li>Monthly book closing activities like accruals, amortizations, and allocations.</li><li>Preparation of general ledger account reconciliations.</li><li>Inter-Company reconciliation.</li></ul><p></p><p>Sales Tax:</p><ul><li>Preparation of GST Statements and Reconciliations.</li><li>Preparation and filing of GST refunds.</li><li>Filing of GST Forms and compliance, E-Invoicing.</li><li>GST annual audit.</li></ul><p></p><p>Accounts Receivable:</p><ul><li>Preparation, computation, and accounting of Inter-Company Invoices.</li></ul><p></p><p>Accounts Payable:</p><ul><li>Tracking, verification and accounting of Employee Travel and other expense settlements.</li><li>Tracking and accounting of corporate credit card expenses and processing payments.</li></ul><ul><li>Creation of AP vendor masters and day to day accounting of AP invoices.</li><li>Tracking and reconciling of vendor expenses.</li><li>Verification of Purchase Order of vendors.</li></ul><p></p><p>Banking:</p><ul><li>Bank accounting and periodic reconciliations.</li><li>Processing vendor payments and employee reimbursements.</li><li>Recording and documentation requirements for foreign inward and outward remittances.</li></ul><p></p><p>Fixed Assets:</p><ul><li>Maintenance and Accounting of Fixed Assets including depreciation, sale of assets, etc.</li><li>Year end requirements of Fixed assets.</li></ul><p></p><p>Audit & Compliances:</p><ul><li>Responsible for handling Statutory and Tax Audits.</li><li>Preparation of financial statements and audit schedules.</li><li>Responsible for TDS accounting and filings.</li><li>CSR Compliance requirements.</li><li>Income Tax filings and compliances.</li><li>Company Law Compliance requirements.</li><li>Co-ordination with auditors and consultants.</li></ul><p></p><p>Payroll:</p><ul><li>Employees onboarding, Payroll processing and accounting.</li><li>Payroll related compliances.</li></ul><p></p><p>Reporting:</p><ul><li>Monthly MIS reporting of expenses.</li><li>Preparation of budget statements and updating of actual for comparison & analysis.</li><li>Monthly updating of account schedules and supporting audit requirements.</li><li>Co-ordinate and support with parent or related company reporting and audit requirements.</li></ul><ul><li><p></p></li></ul><p><span><b><span class="emphasis-3">EXPERIENCE AND KNOWLEDGE: </span></b></span></p><ul><li>Minimum 7-10 years of experience in an IT/ITES Company with exposure to Global Operations.</li><li>Should be strong in MS Office and exposure to global ERP systems.</li><li>Excellent oral and written communication skills. </li><li>Detail oriented and works with a high degree of accuracy.</li><li>Highly organized and flexible.</li><li>Ability to multitask, transition to new roles and meet changing deadlines.</li><li>Maintains confidentiality.</li></ul><p><span> </span></p><p></p><p></p><p></p><p><i><b>At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.</b></i></p>
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Oct 29th, 2022 05:42PM
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Oct 29th, 2022 05:42PM
|
Q2 Holdings
|
Technology
|
Software & Computer Services
|
|
nyse:qtwo
|
q2ebanking.wd5.myworkdayjobs.com
|
q2ebanking.wd5.myworkdayjobs.com
|
Oct 29th, 2022 12:00AM
|
Senior Software Engineer-1
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Open
|
Q2 India
|
|
Bangalore, India
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|
|
IND
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Oct 26th, 2022 12:00AM
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<ul><li><span>Job Description<span>Job Description</span></span><p><span><span>Q2 is seeking an ambitious and adaptable </span><b><span>Sr Software Developer</span><span> </span></b><span>experienced in the ins and outs of development in a team<span> </span><span>setting. As</span><span> </span>part of our Engineering Development group based in Austin, TX, you will be working individually and collaboratively to develop, implement, and support custom solutions through fast-paced, dynamic projects involving components at every level of the Q2 platform to extend its functionality to meet our clients’ unique<span> </span><span>needs. Our</span><span> </span>ideal candidate is someone with a self-motivated tinkering spirit and who is comfortable diving into professional development life while rapidly learning to engineer solutions using a mix of open technologies and our own proprietary framework.</span></span></p></li><li><span>Additional Job Description<span>Additional Job Description</span></span><p><b>RESPONSIBILITIES:</b></p><ul><li><span>Design, implement, integrate, and test software solutions of moderate complexity comprised of Windows- and Linux-based front-end and back-end components that interact with end users and integrate with internal and external services</span></li><li><span>Work individually and collaboratively to deliver solutions in live production systems</span></li><li><span>Support, maintain, and resolve problems for custom features in live production systems, with occasional on-call availability</span></li><li><span>Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to</span></li><li><span>Assist and mentor teammates to provide technical leadership and evangelize best practices</span></li><li><span>#LI-remote</span></li><li><span>#LI-VO1</span></li></ul><p></p><p></p><ul></ul></li></ul><p></p><p></p><p></p><ul><li><p><b>EXPERIENCE AND KNOWLEDGE:</b></p><ul><li><span>Typically requires a bachelor’s degree and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience</span></li><li><span>Proficiency in Python and SQL</span></li><li><span>Passion for applying good design principals while exercising pragmatism to keep deadlines</span></li><li><span>Experience in all aspects of the software development life cycle</span></li><li><span>Experience engineering software in a service-oriented architecture</span></li><li><span>Strong analytical and problem-solving skills</span></li><li><span>Effective communication skills</span></li><li><span>Experience contributing in an Agile development environment</span></li><li><span>Good interpersonal skills</span></li><li><span>Occasional availability for on-call/emergency support</span></li><li><span>Ability to work flexible hours when necessary for deadlines and off-hours installations</span></li></ul></li></ul><p></p><p></p><p></p><p><i><b>At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.</b></i></p>
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Oct 29th, 2022 05:42PM
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Oct 29th, 2022 05:42PM
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Q2 Holdings
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Technology
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Software & Computer Services
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nyse:qtwo
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q2ebanking.wd5.myworkdayjobs.com
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q2ebanking.wd5.myworkdayjobs.com
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Oct 29th, 2022 12:00AM
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Senior Project Manager
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Open
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Q2 Software, Inc.
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Remote, U.S.
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USA
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Sep 29th, 2022 12:00AM
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<p><span><span><span><span><span><span><span><span><span><span><span><span><span>Q2 is seeking a</span><b> Sr. <span>Project Manager</span> </b><span>for our Project Services group in Implementations. R</span><span>eporting to an Implementations Delivery Manager and working closely with Implementation Engineers, Solutions Architects, 3rd-Party Vendors, and Clients, this individual will engage in multiple implementation projects concurrently. Primary project focus will be in the delivery of acquisitions, core conversions, mergers, bill pay conversions, data center moves, and other complex project types.</span></span></span></span></span></span></span></span></span></span></span></span></span></p><p></p><p></p><p></p><p></p><p><span><span><span><span><b>Primary Responsibilities:</b> </span></span></span></span></p><ul><li><span><span><span><span>Communicate, set, and manage expectations with all project team members and stakeholders regarding project scope, duration, internal/external deliverables and due dates</span></span></span></span></li><li><span><span><span><span>Create project schedule/plan, maintain work order phase budgets track and report on progress, manage and archive necessary internal/external project artifacts</span></span></span></span></li><li><span><span><span><span>Drive and encourage project team members to meet task due dates to ensure project remains on track and Forecast Billable Dates are achieved</span></span></span></span></li><li><span><span><span><span>Work in tandem with Implementations Engineer and Dev resources to complete internal Acceptance Testing validation prior to hand off to Client</span></span></span></span></li><li><span><span><span><span>Proactively manage risk and follow appropriate escalation processes</span></span></span></span></li><li><span><span><span><span>Appropriately respond to unplanned requests and follow scope change control processes</span></span></span></span></li><li><span><span><span><span>In partnership with Implementations Engineer, triage Jira & Work Order cases, assign to appropriate resource, assign priorities, post public comments to ensure Acceptance Testing SLA’s are met, and Client is kept updated on case status.</span></span></span></span></li><li><span><span><span><span><span>Training/mentoring/knowledge</span> sharing with peers, including publishing, and improving Confluence content</span></span></span></span></li><li><span><span><span><span>Process improvement</span></span></span></span></li></ul><p></p><p><span><span><span><span><b><b>EXPERIENCE AND KNOWLEDGE:</b></b> </span></span></span></span></p><ul><li><span><span><span><span><span>Typically requires a Bachelor’s degree in (relevant degree) and a minimum of 8+ years of related experience; or an advanced degree with + 5 years of experience; or equivalent related work experience.</span></span></span></span></span></li><li><span><span><span><span>Strong analytical and problem-solving skills</span></span></span></span></li><li><span><span><span><span>Good interpersonal skills</span></span></span></span></li><li><span><span><span><span>Excellent communication skills</span></span></span></span></li><li><span><span><span><span>Motivated by providing excellent Customer Service</span></span></span></span></li><li><span><span><span><span>Guiding customer requirements and project workflow</span></span></span></span></li></ul><p></p><p><span><span><span><span><b>Key Attributes for Success:</b> </span></span></span></span></p><ul><li><span><span><span><span>Organized and detail oriented, able to manage multiple projects concurrently</span></span></span></span></li><li><span><span><span><span>Ability to appropriately prioritize daily/weekly tasks and project issues across all ongoing projects</span></span></span></span></li><li><span><span><span><span>Ability to hold internal and external team members accountable</span></span></span></span></li><li><span><span><span><span>Ability to communicate clearly internally and externally applying preferred methods of communication</span></span></span></span></li><li><span><span><span><span>Ability to understand technical terms and application</span></span></span></span></li><li><span><span><span><span>Ability to appropriately identify when other resources are needed to solve issues</span></span></span></span></li><li><span><span><span><span>Ability to remain composed when faced with conflict, escalations, or change</span></span></span></span></li></ul><p></p><p><span><span><span><span><b>Client Management Expectations:</b> </span></span></span></span></p><ul><li><span><span><span><span>Working in tandem with Implementations Engineer counterpart, serve in a consultative capacity to provide Q2 and industry best practice guidance </span></span></span></span></li><li><span><span><span><span>Primary point of contact during project</span></span></span></span></li><li><span><span><span><span>Adhere to communication plan outlined at kickoff</span></span></span></span></li><li><span><span><span><span>Provide clear visibility of progress towards achieving key milestones and mitigating risks</span></span></span></span></li><li><span><span><span><span>Drive and influence stakeholders to manage scope and change control</span></span></span></span></li></ul><p></p><p></p><p><span><span><span><span><b>#LI-NH1</b> </span></span></span></span></p><p><span><span><span><span><b>#LI-Remote</b></span></span></span></span></p><p> </p><p> </p><p></p><p></p><p></p><p></p><p><i><b>At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.</b></i></p>
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Oct 29th, 2022 05:42PM
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Oct 29th, 2022 05:42PM
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Q2 Holdings
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Technology
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Software & Computer Services
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nyse:qtwo
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q2ebanking.wd5.myworkdayjobs.com
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q2ebanking.wd5.myworkdayjobs.com
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Sep 5th, 2022 12:00AM
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Business Analyst
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Open
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Q2 India
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Bangalore, India
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IND
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Aug 6th, 2022 12:00AM
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<p><b>Responsibilities:-</b></p><p>Responsible for Writing Test Cases, Scenarios and Detailed Test Plan</p><p>Responsible to convert Raw requirements into a Requirement Document</p><p>Configuration of Product Parameters</p><p>Participate in Client Discussion and take Notes and convert into Requirements Log</p><p>Perform Functional Testing</p><p>Peform Regression Testing and impact of new functionalities</p><p>To Draft Functional Specifications document</p><p>To Provide SIT / UAT Support</p><p>Analyse / perform first level analysis Bugs reported by the Client</p><p>Prepare detailed Process Workflows for Client Projects</p><p>Prepare User Training Manuals</p><p>basic understanding of SQL</p><p>Role requires understanding the basics of technical terms used by various Technical teams</p><p></p><p></p><p></p><p></p><p><b>Experience:-</b></p><p>Requirements and Solutioning</p><p>Configuration</p><p>UAT Support</p><p>Client Demonstrations</p><p>Testing</p><p>Technical Skills</p><p>Understanding and working knowledge of SQL</p><p>Working knowledge on Objects and Relationships</p><p></p><p></p><p></p><p><i><b>At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.</b></i></p>
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Sep 5th, 2022 06:14PM
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Sep 5th, 2022 06:14PM
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Q2 Holdings
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Technology
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Software & Computer Services
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nyse:qtwo
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q2ebanking.wd5.myworkdayjobs.com
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q2ebanking.wd5.myworkdayjobs.com
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Sep 5th, 2022 12:00AM
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Senior Implementation Engineer
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Open
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Q2 India
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Bangalore, India
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IND
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Aug 6th, 2022 12:00AM
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<p><span class="emphasis-3">Q2 </span>is seeking a Senior Implementation Engineer to be responsible for implementing Q2’s eBanking Solutions in order to align with the business requirements of our customers. You will be exposed to a highly customizable product on multiple platforms that are configured/engineered differently for each customer. Must be exceptionally detail-oriented, process driven and an energetic self-starter who can work independently and in a group setting. This role will also interface directly with clients to manage questions and issues during a project. This work is performed out of our Implementations Solution Center in Austin and does not require travel.</p><p>· Additional Job Description</p><p>Additional Job Description</p><p><span class="emphasis-3">RESPONSIBILITIES:</span></p><p>· Partner with clients and internal teams to understand business requirements and direct the configuration duties</p><p>· Develop and perform quality assurance check points within your team to ensure quality and timely delivery</p><p>· Take ownership of your team’s business results by developing and leading training and execution plans</p><p>· Monitors and impacts key metrics and efficiencies</p><p>· Problem-solve routine to complex issues</p><p>· Establish strong working and strategic relationships to socialize initiatives and get buy-in across functions</p><p>· Provide Level 2 and 3 support to other team members</p><p>· Create and implement tools that increase quality, security and productivity</p><p>· Track status and provide updates in relation to overall implementation process</p><p>· Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to</p><p>· Work closely with Development and other teams to ensure client satisfaction and on-time deliver</p><p></p><p></p><p></p><p><span class="emphasis-3">EXPERIENCE AND KNOWLEDGE:</span></p><p>· Bachelor’s Degree in related field or equivalent experience</p><p>· Typically requires 3+ years of related work experience</p><p>· Strong MS SQL skills: Understanding of DB Design and TSQL query language as related to Enterprise software configuration, installation and debugging</p><p>· Operating System, Hardware configuration and Network troubleshooting skills required with packet analysis valued</p><p>· Configuration and deployment experience with Web Services</p><p>· Some knowledge of HTML helpful</p><p>· Data migration experience a plus</p><p>· VMware experience valuable</p><p>· Experience with Python and other scripting languages</p><p>· Familiarity with iOS and Android mobile applications platforms helpful</p><p>· Strong troubleshooting, diagnostic and analytical skills.</p><p>· Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment</p><p>· A relentlessly positive disposition</p><p>· Excellent people and teamwork skills with a drive for ownership of activities with a focus on successful completion.</p><p>· Ability to train individuals 1-on-1 and in a classroom environment</p><p>· The ability to remain calm, diplomatic, and cooperative under stressful conditions</p><p>· Strong written and oral communication skills including communication of technical concepts to non-technical individuals</p><p>· Financial Services and Enterprise Software experience beneficial but not required</p><p></p><p></p><p></p><p><i><b>At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.</b></i></p>
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Sep 5th, 2022 06:14PM
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Sep 5th, 2022 06:14PM
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Q2 Holdings
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Technology
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Software & Computer Services
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