SI

Silvergate Bank

- NYSE:SI
Last Updated 2022-05-27

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nyse:si silvergatebank.applytojob.com silvergatebank.applytojob.com Nov 19th, 2021 12:00AM Review & Reporting Analyst Open La Jolla CA USA Silvergate Capital Corporation (NYSE: SI) is the leading provider of innovative financial infrastructure solutions and services for the growing digital currency industry. The Company’s real-time payments platform, known as the Silvergate Exchange Network, is at the heart of its customer-centric suite of payments, lending and funding solutions serving an expanding class of digital currency companies and investors around the world. Silvergate is enabling the rapid growth of digital currency markets and reshaping global commerce for a digital currency future. Challenging convention by empowering people allows us to exceed expectations for our clients while cultivating an awesome culture.The Review & Reporting Analyst, under the direction of the Director of Credit Risk & Analytics, is responsible for assisting in the creation/completion of various Board and Management reports related to the bank’s loan portfolio and credit quality and the monitoring/management of collateral for the bank’s digitally collateralized loans. Additionally, he / she may be cross trained to assist portfolio management in performing credit reviews, which may require requesting, analyzing, and spreading Borrower and guarantor financials in a time sensitive and accurate manner.  This position requires understanding, execution and thorough documentation of SOX controls related to Credit Administration as well as the preparation/submission of materials required by internal/external auditors and regulatory examinationsESSENTIAL DUTIES AND RESPONSIBILITIESPerform daily collateral monitoring and reporting for the bank’s digital asset backed loansThis may include communication with clients in the event of a shortfall or surplus of collateralIndependently produce and/or assist in the completion of the following reports within the established SLAs:Monthly Chief Credit Officer ReportProblem Loan Status Reports (PLSRs)Lending Concentration ReportsInterest Rate SensitivityALLL Modeling/ReportingTo include incurred loss & the transition to CECL (current expected credit loss)Exception ReportingSupervisory LTV ReportNon-performing AssetsClassified AssetsTop 20 Relationships ReportRisk Rating & Accrual Status Changes ReportingStress TestingData and Reporting required for Accounting Footnote DisclosuresVarious ad hoc reports as required by Sr. Management.Interacts with all business units to ensure proper handling of Internal Loan ReportingIdentify opportunities to improve efficiencies and recommend practical courses of action using good judgment, innovation, creativity, and strategic thinking. Interacts with IT/MIS on the creation and modification of system reportsInteracts with other supporting business units on projects to increase reporting efficiency within the Bank.Provide support for accounting department for SI financial statementsCross-train with others in the Department to maintain continuity of workflow during absencesCommunicate in an effective manner via e-mail, telephone, and memos with internal and external partnersMaintain current knowledge of all federal and state laws and regulations, along with the Bank’s policies and proceduresNot to harm consumers with any act that could be misleading, unfair, deceptive, or abusive in act or practiceMust adhere to the company’s core values of Challenge Convention, Do What’s Right, Take Ownership, Empower People, Exceed Expectations, and Cultivate Awesome all while keeping our “Why?” front of mind. Our Why? Silvergate is the banking platform for innovators, and we believe in the power of entrepreneurs to create prosperity for our communities.KNOWLEDGE, SKILLS AND ABILITIESBachelor’s Degree in business-related subject or at least 5 years of equivalent experience requiredStrong capabilities in financial analysisWorking knowledge of Digital Assets (e.g., Bitcoin) a plusAdvanced Excel skills with proficiency in Microsoft Word; Microsoft Outlook; Power Point; and other database languages a plusBroad knowledge and experience encompassing a wide range of banking/ lending / financial services functionsAbility to work both independently and cooperatively in a fast-paced environment with daily challenges and opportunitiesDemonstrated ability to meet deadlines and manage multiple projects simultaneously while keeping stakeholders informedExcellent verbal and written communication skillsHighly resourceful problem solver and quick learnerReliable, focused, detail-oriented, and accurateAt least two year’s work experience with customer-based business is preferredBANK SECRECY ACT REQUIREMENTSResponsible for adhering to the reporting and recordkeeping requirements of the Bank Secrecy Act and Anti-Money Laundering rules and regulations, observing economic sanctions by prohibiting transactions as specified by the Office of Foreign Asset Control (OFAC), following the Company’s customer identification program (CIP) rules, observing all Company policies and procedures relating to BSA, OFAC, CIP, and related acts, and participation in ongoing related training.WORK CONDITIONSWork from homePHYSICAL DEMANDSWhile performing the duties of this job, the employee is:Regularly required to talk or hearRequired to communicate with customer and coworkers verbally and in writingOccasionally required to stand; walkOccasionally required to lift up to 10 poundsRequired to sit for long periods and reach with hands and armsAble to read documents, computer screens, reports, other communications and have the ability to adjust focus and close vision.Management reserves the right to add to, change and revise this description at any time.  This description does not include any marginal functions that are incidental to the essential functions.  Also, it does not imply that these are the only tasks to be performed by the incumbent.  Employees are required to follow any other job-related instructions and to perform any other job-related tasks requested by their supervisor.  Any requirement may be modified to reasonably accommodate individuals with disabilities.Silvergate is an EEO/AA/Disability/Vet Nov 19th, 2021 07:43AM Nov 19th, 2021 07:43AM
nyse:si silvergatebank.applytojob.com silvergatebank.applytojob.com Nov 19th, 2021 12:00AM AML Surveillance Analyst I Open La Jolla CA USA Silvergate Capital Corporation (NYSE: SI) is the leading provider of innovative financial infrastructure solutions and services for the growing digital currency industry. The Company’s real-time payments platform, known as the Silvergate Exchange Network, is at the heart of its customer-centric suite of payments, lending and funding solutions serving an expanding class of digital currency companies and investors around the world. Silvergate is enabling the rapid growth of digital currency markets and reshaping global commerce for a digital currency future.  Challenging convention by empowering people allows us to exceed expectations for our clients while cultivating an awesome culture.The AML Surveillance Analyst assists in the administration of the Bank Secrecy Act compliance program, specifically relating to transaction monitoring alert surveillance and assists with various assignments supporting Financial Crimes Risk Management (‘FCRM’), under the guidance of the AML Surveillance Supervisor and/or Investigative Operations Manager. This position performs alert assessment reviews, daily monitoring and investigations pertaining to the Bank Secrecy Act, USA PATRIOT Act, and Anti-Money Laundering Program compliance using industry standard and regulatory guidance to ensure the company’s compliance efforts are maintained and unusual activity is escalated for further investigation. Advises the AML Surveillance Supervisor and Investigative Operations Manager of emerging trends and issues and assists the company in the establishment of controls to mitigate risks.  The position of AML Surveillance Analyst is required to be fully knowledgeable and skilled in transaction monitoring and investigations.ESSENTIAL DUTIES AND RESPONSIBILITIESFCRMAssists in the administration of the automated AML/Fraud system alerts, researches and resolves alerts within the systemPerform daily review, monitoring, and analysis of various reports, logs, and transaction data to identify trends, unusual activity, and monitor large day-to-day customer’s account activity; determine if transactions are unusual in nature, such as kiting, significant changes in balances, structuring patterns, unusual loans payments, and certificate of deposit purchases, foreign and domestic wire activity or ACH transfers, monetary instrument sales, new account openings, etc. Perform routine monitoring to determine the extent of compliance with regulations, laws, policies and procedures. Communicate the results of monitoring to department managers and senior management, follows-up to ensure issues are addressed, and escalates issuesMaintain proficient knowledge of the rules and regulations, including but not limited to, the Bank Secrecy Act (BSA), USA PATRIOT Act, and OFACTrain in various programs to further educate oneself in BSA related compliance requirements and proceduresCompliance with 314(a) and 314(b) responsibilitiesProvide input of monthly reports to keep management informed of department activities, such as: Stratification and Velocity analysis, Case and SAR volume tracking, as well as other reports as assignedPerforms customer and transaction analytics to identify trends, anomalies, and/or unusual patterns of activity and recommends when to escalate alerts for further case investigation. May assist in investigations as warrantedAssists in the preparation and submission of all Currency Transaction Reports (CTRs) within required timeframesComplete reviews of various reports, applications, and platforms utilized by FCRMEnsure timely and accurate completion of all alerts GeneralAssist in the research of regulatory issues to compliance questions from Bank personnel, using legal and regulatory reference materials, regulatory agencies, as appropriateAssist in special projects and tasks for the department as directedAs warranted or directed, assist in the development, revision or reviews of company policies, procedures, disclosures, notices, and forms to comply with legislative and regulatory changes or new requirementsAssist with self-assessments as needed. May assist in the preparation and coordination of independent audits and regulatory examinationsMaintain current knowledge of all federal and state laws and regulations, along with the Bank’s policies and proceduresMust adhere to the company’s core values of Challenge Convention, Do What’s Right, Take Ownership, Empower People, Exceed Expectations, and Cultivate Awesome all while keeping our “Why?” front of mind. Our Why? Silvergate is the banking platform for innovators, and we believe in the power of entrepreneurs to create prosperity for our communities.Not to harm consumers with any act that could be misleading, unfair, deceptive, or abusive in act or practiceDecision MakingRequires continuous exercise of judgment following regulatory rules, laws, and regulations, industry standards and practicesIdentifies and selects complex choices of action where standard practices may not existMust be able to accommodate detailed work, problem solving, reasoning, math, presentations, verbal communication, written communication, analytical reasoning, training others, multiple concurrent tasks and constant interruptions  Job DimensionsAbility to deal with routine problems involving multiple facets, variables, and situations where only limited standardization exists KNOWLEDGE, SKILLS AND ABILITIESAt least 1 year of BSA/AML experience in account analytics, investigations, alert dispositioning, and account review processes; 4+ years preferredAt least 1 year of general banking or regulatory agency experience, with an emphasis in compliance and/or operations;4+ years preferredKnowledge of Bank administration, lending and operations products and services; related state and federal laws and regulations and other Bank operational policies and proceduresCollege degree, or equivalent banking experienceComprehensive understanding of general banking compliance regulations and lawsComprehensive understanding of general banking operations activities, products, and servicesAbility to proactively identify and assess potential concerns and risksUnderstanding of legislative and regulatory processesFamiliarity with all functional areas of bankingExcellent oral and written communication skillsAbility to resolve issues, work independently, and meet deadlinesPersuasive and team-orientedAbility to communicate effectively with staff at all levelsEffective verbal, written, and interpersonal communication skills with the ability to instruct others, train personnel, write reports, correspondence and procedures, and speak clearly to customers and employeesGood business writing skills and proficient in Microsoft Word and ExcelGood organizational and time management skillsBANK SECRECY ACT REQUIREMENTSResponsible for adhering to the reporting and recordkeeping requirements of the Bank Secrecy Act and Anti-Money Laundering rules and regulations, observing economic sanctions by prohibiting transactions as specified by the Office of Foreign Asset Control (OFAC), following the Company’s customer identification program (CIP) rules, observing all Company policies and procedures relating to BSA, OFAC, CIP, and related acts, and participation in ongoing related training.WORK CONDITIONSStandard office environment with a moderate noise level or working remotely.PHYSICAL DEMANDSWhile performing the duties of this job, the employee is:Regularly required to talk or hearRequired to communicate with customer and coworkers verbally and in writingOccasionally required to stand; walkOccasionally required to lift up to 25 poundsRequired to sit for long periods and reach with hands and armsAble to read documents, computer screens, reports, other communications and have the ability to adjust focus and close vision.Management reserves the right to add to, change and revise this description at any time.  This description does not include any marginal functions that are incidental to the essential functions.  Also, it does not imply that these are the only tasks to be performed by the incumbent.  Employees are required to follow any other job-related instructions and to perform any other job-related tasks requested by their supervisor.  Any requirement may be modified to reasonably accommodate individuals with disabilities.Silvergate is an EEO/AA/Disability/Vet Nov 19th, 2021 07:43AM Nov 19th, 2021 07:43AM
nyse:si silvergatebank.applytojob.com silvergatebank.applytojob.com Nov 19th, 2021 12:00AM Business Systems Analyst II Open La Jolla CA USA Silvergate Capital Corporation (NYSE: SI) is the leading provider of innovative financial infrastructure solutions and services for the growing digital currency industry. The Company’s real-time payments platform, known as the Silvergate Exchange Network, is at the heart of its customer-centric suite of payments, lending and funding solutions serving an expanding class of digital currency companies and investors around the world. Silvergate is enabling the rapid growth of digital currency markets and reshaping global commerce for a digital currency future.  Challenging convention by empowering people allows us to exceed expectations for our clients while cultivating an awesome culture.The Business Systems Analyst II will function as a collaborative member of a team that is responsible for equipping Silvergate with dynamic technical solutions to best serve the evolving needs of the company’s fintech and cryptocurrency business customers. The ideal candidate is passionate about learning and leveraging new technologies to design, develop, test, and monitor software engineering projects from concept through implementation. This position will manage API integration customer communications, gather feedback, contribute to strategic software development projects, and build scalable ongoing processes all in line with Silvergate’s core values. Each team member in this group is encouraged to take ownership of their initiatives leading the effort in all areas of our operations and project lifecycle.ESSENTIAL DUTIES AND RESPONSIBILITIESGeneralInteract with stakeholders and customers to understand unique requirements. Troubleshoot issues brought by developers and base users across a variety of scenarios. Ability to research and write technical responses to the sameGather, design, and write requirements for the Silvergate Portal and API PlatformsCreate and organize documentation so that our API endpoints and user interfaces are amongst the most robust and easiest to consume in the industryUses creativity to solve problems and build more scalable processes and solutionsAttention to detail, ability to translate technical specifications into business-friendly terminology and the ability to effectively communicate to a diverse set of stakeholdersHas a key role in researching, designing, testing, executing, and monitoring projects; ensuring they meet and exceed established requirements, quality standards, and scopeParticipate in all aspects of the Software Development Lifecycle for complex projects. Agile or Scrum experience preferred.Execute and improve upon Quality Control/Quality Assurance and release cycle standards on bank development initiatives.Provide stakeholders training materials and support documentation during project delivery and handoff. Maintain a working knowledge of core banking functions, processes, and operationsMaintain current knowledge of all federal and state laws and regulations, along with the Bank’s policies and proceduresMust adhere to the company’s core values of Challenge Convention, Do What’s Right, Take Ownership, Empower People, Exceed Expectations, and Cultivate Awesome all while keeping our “Why?” front of mind. Our Why? Silvergate is the banking platform for innovators, and we believe in the power of entrepreneurs to create prosperity for our communities.Not to harm consumers with any act that could be misleading, unfair, deceptive, or abusive in act or practiceDecision MakingEvaluate and recommend process improvements while considering current technological assets and the bank’s technology roadmapRoutinely evaluate and recommend technical solutions to customer and business needs and opportunities that may be addressed through Silvergate’s API or Portal.Ability to collaborate with internal stakeholders for a thorough understanding of system functionality and provide insight into implementationAbility to communicate to stakeholders and executive management recommended changes to processesAbility to define, measure, analyze, improve and control each stage of continuous improvement initiatives, including the API and other bank systemsAbility to develop training and lead continuous improvement projects to support bank-wide continuous improvement initiativeKNOWLEDGE, SKILLS AND ABILITIESBachelor's degree (B. A.) from four-year college or university; or two to five years related experience and/or training; or equivalent combination of education and experience. A degree in areas of Information Systems, Computer Science, or mathematics is preferred.Skills to systematically analyze situations and issues, identify options, draw logical conclusions and sound inferences, determine and recommend practical courses of action using innovation, creativity, good judgment and strategic thinkingExperience diagnosing, reporting, tracking and resolving user experience issues Strong organization skills including demonstrated tenacity for following up with team members and leadership on outstanding itemsAble to work in a fast-paced environment with daily challenges and opportunitiesSelf-sufficient, accountable and reliableThe ideal candidate will have prior experience with implementing REST, SOAP, HTTPS, and various web-servicesThe ideal candidate would have advanced knowledge of analyst duties around project management (PMP) and modern development methodologies especially Agile Scrum.Experience working in and with cloud technologies (Azure, AWS, etc.) is a plusAbility to work with IT and line of business to create and develop business requirements and design specificationsMust have an in-depth knowledge of information systems, process improvement methodologies, and appropriate software applications, including strong technical aptitude and understanding of Microsoft Office suite of productsBANK SECRECY ACT REQUIREMENTSResponsible for adhering to the reporting and recordkeeping requirements of the Bank Secrecy Act and Anti-Money Laundering rules and regulations, observing economic sanctions by prohibiting transactions as specified by the Office of Foreign Asset Control (OFAC), following the Company’s customer identification program (CIP) rules, observing all Company policies and procedures relating to BSA, OFAC, CIP, and related acts, and participation in ongoing related training.WORK CONDITIONSRemote work envirornmentPHYSICAL DEMANDSWhile performing the duties of this job, the employee is:Regularly required to talk or hearRequired to communicate with customer and coworkers verbally and in writingOccasionally required to stand; walkOccasionally required to lift up to 25 poundsRequired to sit for long periods and reach with hands and armsAble to read documents, computer screens, reports, other communications and have the ability to adjust focus and close vision.Management reserves the right to add to, change and revise this description at any time.  This description does not include any marginal functions that are incidental to the essential functions.  Also, it does not imply that these are the only tasks to be performed by the incumbent.  Employees are required to follow any other job-related instructions and to perform any other job-related tasks requested by their supervisor.  Any requirement may be modified to reasonably accommodate individuals with disabilities.Silvergate is an EEO/AA/Disability/Vet Nov 19th, 2021 07:43AM Nov 19th, 2021 07:43AM
nyse:si silvergatebank.applytojob.com silvergatebank.applytojob.com Nov 19th, 2021 12:00AM Payment Services Specialist Open La Jolla CA USA Silvergate Capital Corporation (NYSE: SI) is the leading provider of innovative financial infrastructure solutions and services for the growing digital currency industry. The Company’s real-time payments platform, known as the Silvergate Exchange Network, is at the heart of its customer-centric suite of payments, lending and funding solutions serving an expanding class of digital currency companies and investors around the world. Silvergate is enabling the rapid growth of digital currency markets and reshaping global commerce for a digital currency future.  Challenging convention by empowering people allows us to exceed expectations for our clients while cultivating an awesome culture.The Payment Services Specialist is responsible for working with various lines of business in establishing and maintaining enhanced Cash Management and Wire services.  The Payment Services Specialist works closely alongside the bank’s Cash Management and Wire Ops team to ensure smooth delivery of complex and configurable services to clients. Acting as a liaison between Customer Operations and WireOps, the Payment Services Specialist can quickly evaluate and understand complex client requests and map them to internal products, services, and/or configurations to meet client expectations. The Payment Services Specialist serves as first point of contact for “Wire Research” needing resolution to these enhancement services. They will Investigate and provide specific transaction issues linked to SEN, Wire, API and FTP banking and document issues with necessary recommendations to Management regarding systemic, product or operational enhancements. The incumbent will maintain knowledge of bank core systems and ancillary bank systems, specifically systems interacting with Wire, SEN, and API payments (Horizon, Business Online Banking, API, Wires). Additionally, the incumbent maintains knowledge of wire transfer processes and procedures for Silvergate Bank, our correspondent banking partners and our clients.ESSENTIAL DUTIES AND RESPONSIBILITIESManage, lead and work with vendors to provide customer issue resolution. Responsible for reviewing enhanced services set-ups and documentation to ensure accuracy and completeness.Act as a liaison between internal business units related to system and/or interface issues that may occur from time to time. Responsible for discussing and deploying enhanced cash management security configurations to meet client expectationsResponsible for understanding the wire operations systems, and the vendor relationships as they relate to the bank. (FIS, FRB, PCBB, SWIFT)As necessary, performs research in response to inquiries from our internal clients regarding wire processing and follow through on pending issues. Maintain current knowledge of all federal and state laws and regulations, along with the Bank’s policies and procedures.Maintain knowledge of detailed technical understanding of the Bank’s online banking systems related to SEN, Wire Processing, API, and FTP banking. Identifies and reports non-routine issues and exceptions, such as potential fraud situations. General risk review of current or proposed service offering and communicate to management level of potential risk.Assess processes for system related enhancementsTake appropriate action to research related transaction matters to prevent losses and assist customers. Effectively communicate to Management the options and solutions to rectify urgent customer support issues and avoid significant customer impact.Maintain current knowledge of all federal and state laws and regulations, along with the Company’s policies and procedures Not to harm consumers with any act that could be misleading, unfair, deceptive, or abusive in act or practiceMust adhere to the company’s core values of Challenge Convention, Do What’s Right, Take Ownership, Empower People, Exceed Expectations, and Cultivate Awesome all while keeping our “Why?” front of mind. Our Why? Silvergate is the banking platform for innovators, and we believe in the power of entrepreneurs to create prosperity for our communities. KNOWLEDGE, SKILLS AND ABILITIESExperience of at least 3 years in customer service branch banking, or central operations support department needed.Ability to effectively express and exchange ideas with others clearly and concisely both verbally and electronically.Knowledge of Online banking services and ability to support.Knowledge in FIS and Finastra applications and SWIFT.Proficient in Microsoft Word, Excel, and Outlook Excellent communication, organization, and leadership skills. Attention to detail Creative Problem SolverStrong customer service skillsAbility to systematically identify and define problems, evaluate alternatives and implement cost effective solutions.Knowledge of consumer and business banking, deposit products and services.Experience in on-line banking for both consumer and business accounts are critical.Positive attitude and willingness to serve othersStrong attention to detailsBANK SECRECY ACT REQUIREMENTSResponsible for adhering to the reporting and recordkeeping requirements of the Bank Secrecy Act and Anti-Money Laundering rules and regulations, observing economic sanctions by prohibiting transactions as specified by the Office of Foreign Asset Control (OFAC), following the Company’s customer identification program (CIP) rules, observing all Company policies and procedures relating to BSA, OFAC, CIP, and related acts, and participation in ongoing related training.WORK CONDITIONSWork from homePHYSICAL DEMANDSWhile performing the duties of this job, the employee is:Regularly required to talk or hearRequired to communicate with customer and coworkers verbally and in writingOccasionally required to stand; walkOccasionally required to lift up to 10 poundsRequired to sit for long periods and reach with hands and armsAble to read documents, computer screens, reports, other communications and have the ability to adjust focus and close vision.Management reserves the right to add to, change and revise this description at any time.  This description does not include any marginal functions that are incidental to the essential functions.  Also, it does not imply that these are the only tasks to be performed by the incumbent.  Employees are required to follow any other job-related instructions and to perform any other job-related tasks requested by their supervisor.  Any requirement may be modified to reasonably accommodate individuals with disabilities.Silvergate is an EEO/AA/Disability/Vet Nov 19th, 2021 07:43AM Nov 19th, 2021 07:43AM
nyse:si silvergatebank.applytojob.com silvergatebank.applytojob.com Nov 19th, 2021 12:00AM Private Client Manager II Open La Jolla CA USA Silvergate Capital Corporation (NYSE: SI) is the leading provider of innovative financial infrastructure solutions and services for the growing digital currency industry. The Company’s real-time payments platform, known as the Silvergate Exchange Network, is at the heart of its customer-centric suite of payments, lending and funding solutions serving an expanding class of digital currency companies and investors around the world. Silvergate is enabling the rapid growth of digital currency markets and reshaping global commerce for a digital currency future.  Challenging convention by empowering people allows us to exceed expectations for our clients while cultivating an awesome culture.The Private Client Manager II must be professional, have strong interpersonal skills, and an ability to build a rapport with customers. The Private Client Manager II is responsible for the overall customer experience; this includes onboarding and maintaining the banking relationships of Silvergate’s high profile client portfolio and strategic partnerships.ESSENTIAL DUTIES AND RESPONSIBILITIESCreate value for customersThe Private Client Manager II (PCMII) creates value for high profile clients by relentless execution in the following areas:Professionalism Client FocusPersonal and friendly serviceTimeliness and availabilityEffective communicationProblem resolutionProduct knowledgeEnsure risk mitigationThe PCMII is responsible for understanding the nature of each client’s business and associated risks to Silvergate. Using this knowledge, the PCMII should work with the Account Manager, BSA, and Department Management to mitigate risks and ensure that the client’s activity is consistent with bank policy, applicable laws and regulations. This includes an overall awareness and monitoring of customer interactions for early indicators.Ensure that all documentation has been received and proper CIP/OFAC has been performed in accordance with current policies and procedures for all business accounts opened.Contribute to increased revenue, deposit growth and client retentionThe PCMII is responsible for supporting the Bank’s initiatives for maintaining client relationships, increasing deposits, and fee revenue. This is accomplished by providing tremendous value for clients, as outlined above, and by working to understand each client’s business model, their needs, and progress towards goal achievement. Job DimensionsProvide ongoing relationship management and service to high profile clientsMaintain goodwill and seek opportunities to deepen the business relationshipApply strong critical thinking and problem-solving skills to meet client needsProvides superior service to internal and external clientsResponsible for assisting in the retention and expansion of existing customer relationships through the provision of excellent customer service and communication with the Account ManagerFollows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.Maintain knowledge of all documentation required to open a business account for high profile customers, including auxiliary products that customers may require such as ACH origination, Silvergate Exchange Network (SEN), FX services, etc.Maintain knowledge of technology offerings and act as a subject matter expertMaintain knowledge of wire transfer processes and procedures, both domestic and foreign, including foreign exchange conversion processesGeneralEnsure appropriate operating policies and procedures are executedEnsure optimum productivity and accuracy in regard to client transactionsEnsure prompt and appropriate error resolutionResolve client complaints promptly and appropriatelyEnsure problem resolution balances client service and risk management Maintain comprehensive knowledge of the Bank’s products and servicesSets goals and works strategicallyDelegates when appropriate, and exercises effective follow-up Meets deadlinesManages workload in a productive mannerMaintain current knowledge of all federal and state laws and regulations, along with the Bank’s policies and proceduresMust adhere to the company’s core values of Challenge Convention, Do What’s Right, Take Ownership, Empower People, Exceed Expectations, and Cultivate Awesome all while keeping our “Why?” front of mind. Our Why? Silvergate is the banking platform for innovators, and we believe in the power of entrepreneurs to create prosperity for our communities. Not to harm consumers with any act that could be misleading, unfair, deceptive, or abusive in act or practiceDecision MakingProvide support and insight when escalating a client to Management and/ or BSA during the onboarding process or when a decision to exit a relationship is made.Approval decisions on client transactions Effectively communicate to Management the options and solutions to rectify urgent customer support issues and avoid significant customer impactRate negotiations (if applicable), waiving fees or charges, NSF, overdraft and general risk managementKNOWLEDGE, SKILLS AND ABILITIESAt least 5 -10 Years experience dealing with high profile, complex entities and correspondent banksAt least 5 -10 Years banking experience in Operations functions primarily new accounts, wires, cash management, general operations or a combination thereof Experience with cryptocurrency entities, a plusExcellent verbal and written communication skillsExcellent interpersonal skills – personal, friendly, warm, caringAbility to listen carefully and take notes Ability to speak and write clearly and conciselyPositive attitude and willingness to serve othersStrong attention to detailHigh school diploma or equivalent, Bachelor’s degree preferredExperience with Microsoft Office programs and enterprise software systemsPrevious BSA/AML responsibilities preferredBANK SECRECY ACT REQUIREMENTSResponsible for adhering to the reporting and recordkeeping requirements of the Bank Secrecy Act and Anti-Money Laundering rules and regulations, observing economic sanctions by prohibiting transactions as specified by the Office of Foreign Asset Control (OFAC), following the Company’s customer identification program (CIP) rules, observing all Company policies and procedures relating to BSA, OFAC, CIP, and related acts, and participation in ongoing related training.WORK CONDITIONSStandard office environment with a moderate noise level or working remotely.PHYSICAL DEMANDSWhile performing the duties of this job, the employee is:Regularly required to talk or hearRequired to communicate with customer and coworkers verbally and in writingOccasionally required to stand; walkOccasionally required to lift up to 25 poundsRequired to sit for long periods and reach with hands and armsAble to read documents, computer screens, reports, other communications and have the ability to adjust focus and close vision.Management reserves the right to add to, change and revise this description at any time.  This description does not include any marginal functions that are incidental to the essential functions.  Also, it does not imply that these are the only tasks to be performed by the incumbent.  Employees are required to follow any other job-related instructions and to perform any other job-related tasks requested by their supervisor.  Any requirement may be modified to reasonably accommodate individuals with disabilities.Silvergate is an EEO/AA/Disability/Vet Nov 19th, 2021 07:43AM Nov 19th, 2021 07:43AM
nyse:si silvergatebank.applytojob.com silvergatebank.applytojob.com Nov 19th, 2021 12:00AM Sr. Desktop Support Engineer Open La Jolla CA USA Silvergate Capital Corporation (NYSE: SI) is the leading provider of innovative financial infrastructure solutions and services for the growing digital currency industry. The Company’s real-time payments platform, known as the Silvergate Exchange Network, is at the heart of its customer-centric suite of payments, lending and funding solutions serving an expanding class of digital currency companies and investors around the world. Silvergate is enabling the rapid growth of digital currency markets and reshaping global commerce for a digital currency future.  Challenging convention by empowering people allows us to exceed expectations for our clients while cultivating an awesome culture.The Sr. Desktop Support Engineer is responsible for providing technical assistance to our end users. The Sr. Desktop Support Engineer will help install, upgrade, and troubleshoot hardware and software systems. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. This position is responsible for providing prompt and accurate customer service and increasing end user satisfaction.ESSENTIAL DUTIES AND RESPONSIBILITIESGeneralAddress user tickets regarding hardware, software and networkingWalk customers through installing applications and computer peripheralsCommunicate with Users to identify issues and explain solutionsAsk targeted questions to diagnose problemsCreate images for Endpoint devicesConduct remote troubleshootingFollow up with clients to ensure their systems are functionalReport customer feedback and potential product requestsHelp create technical documentation and manualsDirect unresolved issues to the next level of support personnelDevelop and Implement a Software Update ScheduleDevelop automation solutions and improvementsCustomize desktop applications to meet user needsExecutive support interactionRecord technical issues and solutions in logsMaintain current knowledge of all federal and state laws and regulations, along with the Company’s policies and proceduresNot to harm consumers with any act that could be misleading, unfair, deceptive, or abusive in act or practice.Must adhere to the company’s core values of Challenge Convention, Do What’s Right, Take Ownership, Empower People, Exceed Expectations, and Cultivate Awesome all while keeping our “Why?” front of mind. Our Why? Silvergate is the banking platform for innovators, and we believe in the power of entrepreneurs to create prosperity for our communities.Supervisory ResponsibilitiesProvide leadership, coaching, and/or mentoring to the MIS reporting team.Decision MakingSubject matter expert in the development of the information systems roadmap as means to ensure the organization has the proper reporting software and infrastructureKNOWLEDGE, SKILLS AND ABILITIESBachelor’s degree in computer science or related field and at least 2 years of experience in a Systems Engineer role or similar position; or a combination of experience and education that satisfies the requirements aboveProven work experience as a System Engineer, or similar roleHands-on experience with Windows/Mac OS environmentsExperience with the following applications: Office 365, SCCM and patching SCCM, Azure Active Directory and Active Directory on-prem, PowerShell, Okta, Intune, Bit Locker, Crowdstrike, Ivanti, and Team ViewerWorking knowledge of office automation products and computer peripherals, like printers and scannersKnowledge of network security practices and anti-virus programsAbility to perform remote troubleshooting and provide clear instructionsExcellent problem-solving and multitasking skillsCustomer-oriented attitudeBANK SECRECY ACT REQUIREMENTSResponsible for adhering to the reporting and recordkeeping requirements of the Bank Secrecy Act and Anti-Money Laundering rules and regulations, observing economic sanctions by prohibiting transactions as specified by the Office of Foreign Asset Control (OFAC), following the Company’s customer identification program (CIP) rules, observing all Company policies and procedures relating to BSA, OFAC, CIP, and related acts, and participation in ongoing related training.WORK CONDITIONSWork from homePHYSICAL DEMANDSWhile performing the duties of this job, the employee is:Regularly required to talk or hearRequired to communicate with customer and coworkers verbally and in writingOccasionally required to stand; walkOccasionally required to lift up to 10 poundsRequired to sit for long periods and reach with hands and armsAble to read documents, computer screens, reports, other communications and have the ability to adjust focus and close vision.Management reserves the right to add to, change and revise this description at any time.  This description does not include any marginal functions that are incidental to the essential functions.  Also, it does not imply that these are the only tasks to be performed by the incumbent.  Employees are required to follow any other job-related instructions and to perform any other job-related tasks requested by their supervisor.  Any requirement may be modified to reasonably accommodate individuals with disabilities.Silvergate is an EEO/AA/Disability/Vet Nov 19th, 2021 07:43AM Nov 19th, 2021 07:43AM
nyse:si silvergatebank.applytojob.com silvergatebank.applytojob.com Nov 13th, 2021 12:00AM Global Payment Manager Open La Jolla CA USA Silvergate Capital Corporation (NYSE: SI) is the leading provider of innovative financial infrastructure solutions and services for the growing digital currency industry. The Company’s real-time payments platform, known as the Silvergate Exchange Network, is at the heart of its customer-centric suite of payments, lending and funding solutions serving an expanding class of digital currency companies and investors around the world. Silvergate is enabling the rapid growth of digital currency markets and reshaping global commerce for a digital currency future.  Challenging convention by empowering people allows us to exceed expectations for our clients while cultivating an awesome culture.By assisting the Director of Operations Administration, the Global Payment Manager is responsible for the development, implementation, enhancement and support of the Bank’s payment services, and delivery channels from conceptual stages through research, development, training, performance tracking, and the entire life cycle in support of the Bank’s strategic goals and objectives of the Bank’s wire transfer systems and related services, which enables the creation and transmission of payment messages, balancing, reporting, and other related fiduciary and funds transfer functions.ESSENTIAL DUTIES AND RESPONSIBILITIESGeneralAssists Director of Operations Administration in executing the Bank’s business plans and requirements, including the development of technical specifications for Global Wire services, including Foreign Exchange (FX) products and services via SWIFT and Correspondent Banking relationships.Develops, implements, enhances, and supports the Bank’s Global wire services, from conceptual stages through research, development, training, performance tracking, and the entire product life cycle in support of the Bank’s strategic goals and objectives.Works closely with the department Wire Managers, whom have direct supervisory duties of department staff and coordinate staff coverage in all related areas.Oversees the daily operations of all Wire Transfer Department functions; takes ownership and ensures timely response and resolution of customer and Bank personnel issues; ensures activities run smoothly and efficiently; and maintains knowledge of internal resources to mitigate disruption of service to customers.Develops and maintains appropriate escalation procedures and contingency plansCommunicates recurring or serious issues to SVP, Operations Administrator; and provide a viable solution to improve and respond to the issue.Responsible for the implementation and oversight of a continuous payment processing environment.Periodically assesses the overall security risks associated with the Wire Transfer Department and the use of the Fusion Global PayPlus system, and any other associated system, to identify present and foreseeable security risks, access, and other critical information; and takes into consideration the specific needs and requirements of the Bank’s funds transfer operation. Studies and evaluates the impact of applicable regulatory changes, conducts risk assessments, and incorporates Bank initiatives and customer needs analysis on new and/or enhanced products and services.Assists in projects, including project plans, presentations, development of training material, communications and other information related to product launch.Collaborates with groups and individuals within the Bank to gather and define business requirements; partners with technical teams to evaluate and influence solutions; champions and participates in user acceptance testing; and brings new enhancements and products to technical readiness.Oversees, reviews and finalizes all wire and funds transfer systems, profitability and performance reports provided to SVP, Operations Administrator.Provides mentorship to Wire Managers.Plays a positive role in the development and growth of assigned department staff through excellent communication skills, both verbal and written, along with strong delegation skills assuring a highly cross trained staff.Tracks, plans and coordinates wire transfer system enhancements, efforts with Deposit Systems Department.Participates as a member of the Bank’s incident response team in the event of a technology emergency or breach in confidential information.Assures audit compliance and procedure quality control and recommends and initiates corrective actions, and ensures compliance with established Bank policies, procedures and all applicable laws, rules and regulations.Implements effective processes for information technology risk management related to the Bank’s wire services, including those that relate to cybersecurity.Maintains an advanced knowledge of financial industry status and trends, including maintaining awareness of new trends and developments of global payment services in the market.Responds to inquiries or refers inquiries to the appropriate department or person.Consistently applies superior decision-making techniques pertaining to inquiries, approvals and requests as they apply to existing policies and procedures, keeping within assigned approval limits and using these instances as learning tools for employee development.May be assigned the responsibility of special projects; gathers data and prepares reports for Senior Management, audits and other personnel.Processes, solves and answers complex customer transactions, problems or inquiries.Excellent oral and written communication skills, ability to communicate complex information in a clear, focused manner.Maintain current knowledge of all federal and state laws and regulations, along with the Company’s policies and proceduresNot to harm consumers with any act that could be misleading, unfair, deceptive, or abusive in act or practiceMust adhere to the company’s core values of Challenge Convention, Do What’s Right, Take Ownership, Empower People, Exceed Expectations, and Cultivate Awesome all while keeping our “Why?” front of mind. Our Why? Silvergate is the banking platform for innovators, and we believe in the power of entrepreneurs to create prosperity for our communities.SUPERVISORY RESPONSIBILITIESThe position of Global Payments Manager is responsible for the supervision of Wire Department employee(s).KNOWLEDGE, SKILLS AND ABILITIESBachelor’s degree from a college or university; or at least 7-10 years of work experience in Global Payments(Domestic, International, FX, SWIFT services, required). Minimum of 5 years of relevant business, systems, and operations experience is preferred.Knowledge and accumulated experience with payments best practices, payment system delivery channels and payment technologies.Detail oriented and deadline driven, with the ability to prioritize, focus, and thrive in a high paced multitasking environment.Able to prioritize work, meet critical deadlines, and work effectively under pressure.Keeps abreast of current payment transactions regulations and procedures with the Federal Reserve, Correspondent Banks regarding payments, including upgrades and trouble shooting.Advanced experience, knowledge and training in wire or funds transfer activities, terminology and products and services.Ability to write, pronounce, understand, process and accurately balance large dollar figures in foreign and domestic currencies.Demonstrated ability to explain all online and mobile electronic banking products and services with confidence and authority, including an advanced skillset to accurately define detailed product and service requirements with technical detail.Proven track record of delivering products and services effectively with an assertive passion of customer satisfaction.Intermediate knowledge of related state and federal banking compliance laws, rules, regulations, Bank policies and procedures, and the Bank’s online and mobile electronic banking products and services.Intermediate experience, knowledge and training in operations activities and terminology.Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.Excellent organizational and time management skills with the ability to manage multiple concurrent projects.Advanced skills in personal computer, and mobile device operation; host computer system; word processing, spreadsheet and specialty software programs.Intermediate math skills; ability to calculate interest, commissions, proportions, and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs.Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense tocarry out instructions and instruct others, train personnel, write reports, correspondence and procedures, speak clearly to customers and employees.Thorough understanding of management procedures; ability to plan Bank activities (setting objectives,developing strategies, and developing policies and procedures); initiative to organize various functions necessary to accomplish Bank activities; effectively staff (selecting, training and developing employees); directing employees towards the desired objectives (delegating, motivating, resolving problems); controlling the function (developing performance standards, measuring results, taking corrective action and rewarding employees as appropriate).Ability to deal with complex problems involving multiple facets and variables in non-standardized situations.Ability to work with no supervision while performing duties.BANK SECRECY ACT REQUIREMENTSResponsible for adhering to the reporting and recordkeeping requirements of the Bank Secrecy Act and Anti-Money Laundering rules and regulations, observing economic sanctions by prohibiting transactions as specified by the Office of Foreign Asset Control (OFAC), following the Company’s customer identification program (CIP) rules, observing all Company policies and procedures relating to BSA, OFAC, CIP, and related acts, and participation in ongoing related training.WORK CONDITIONSWork from homePHYSICAL DEMANDSWhile performing the duties of this job, the employee is:Regularly required to talk or hearRequired to communicate with customer and coworkers verbally and in writingOccasionally required to stand; walkOccasionally required to lift up to 10 poundsRequired to sit for long periods and reach with hands and armsAble to read documents, computer screens, reports, other communications and have the ability to adjust focus and close vision.Management reserves the right to add to, change and revise this description at any time.  This description does not include any marginal functions that are incidental to the essential functions.  Also, it does not imply that these are the only tasks to be performed by the incumbent.  Employees are required to follow any other job-related instructions and to perform any other job-related tasks requested by their supervisor.  Any requirement may be modified to reasonably accommodate individuals with disabilities.Silvergate is an EEO/AA/Disability/Vet Nov 13th, 2021 06:51AM Nov 13th, 2021 06:51AM
nyse:si silvergatebank.applytojob.com silvergatebank.applytojob.com Nov 13th, 2021 12:00AM Director of Operational Risk Open La Jolla CA USA Silvergate Capital Corporation (NYSE: SI) is the leading provider of innovative financial infrastructure solutions and services for the growing digital currency industry. The Company’s real-time payments platform, known as the Silvergate Exchange Network, is at the heart of its customer-centric suite of payments, lending and funding solutions serving an expanding class of digital currency companies and investors around the world. Silvergate is enabling the rapid growth of digital currency markets and reshaping global commerce for a digital currency future.  Challenging convention by empowering people allows us to exceed expectations for our clients while cultivating an awesome culture.The Director of Operational Risk will focus on all payments, channels, processes, and operational risks stemming from Silvergate’s primary operation of high-value, digital, and foreign payments. This role is critical in establishing control standards as the second line of defense and supporting front-line business units in the development of new and changing payment products. The role must have the ability to assess and recommend key risk metrics for evolving controls. Actively assist with facilitating resolution processes with support areas and provide recommendations on process gaps. Participate in assessing, tracking, and reporting results of various risk management activities with special project coordination as the need arises.ESSENTIAL DUTIES AND RESPONSIBILITIESPartner with payments business and technology leaders to identify emerging risks and opportunities throughout the product development lifecycle.Facilitate risk and control assessment in the payments business units  Establish and maintain risk and control registers for payment related businessesParticipate in payments-related change and product development as a risk SMEFacilitate setting risk limits within all payment channels and products Collaborate with data teams to establish risk monitoring and reporting Develop a repeatable process for incident management and escalationContribute to all payments related policies and controlsPerform risk research and analysis and formulate recommendations to identify trends and/or process control breakdowns Ensure success of remediation activities through effective process monitoringAssess losses for association to risk and processes, including determining if a control gaps exists Identify external and internal events that might impact the business, assess implications, and recommend approaches to mitigate resulting risks Must adhere to the company’s core values of Challenge Convention, Do What’s Right, Take Ownership, Empower People, Exceed Expectations, and Cultivate Awesome all while keeping our  “Why?” front of mind. Our Why? Silvergate is the banking platform for innovators, and we believe in the power of entrepreneurs to create prosperity for our communities. Not to harm consumers with any act that could be misleading, unfair, deceptive, or abusive in act or practiceKNOWLEDGE, SKILLS AND ABILITIESBachelor’s degree from a college or university and at least 5-7 years of related experience in digital payments risk management in the first or second line of defense. Basic programming and automation skills would also be beneficial Deep understanding of compliance and risk management within financial institutions Experience in developing, tracking, analyzing, and reporting on risk related assessment and functions. Excellent communication and interpersonal skillsBANK SECRECY ACT REQUIREMENTSResponsible for adhering to the reporting and recordkeeping requirements of the Bank Secrecy Act and Anti-Money Laundering rules and regulations, observing economic sanctions by prohibiting transactions as specified by the Office of Foreign Asset Control (OFAC), following the Company’s customer identification program (CIP) rules, observing all Company policies and procedures relating to BSA, OFAC, CIP, and related acts, and participation in ongoing related training.WORK CONDITIONSRemote workPHYSICAL DEMANDSWhile performing the duties of this job, the employee is:Regularly required to talk or hearRequired to communicate with customer and coworkers verbally and in writingOccasionally required to stand; walkOccasionally required to lift up to 10 poundsRequired to sit for long periods and reach with hands and armsAble to read documents, computer screens, reports, other communications and have the ability to adjust focus and close vision.Management reserves the right to add to, change and revise this description at any time.  This description does not include any marginal functions that are incidental to the essential functions.  Also, it does not imply that these are the only tasks to be performed by the incumbent.  Employees are required to follow any other job-related instructions and to perform any other job-related tasks requested by their supervisor.  Any requirement may be modified to reasonably accommodate individuals with disabilities.Silvergate is an EEO/AA/Disability/Vet Nov 13th, 2021 06:51AM Nov 13th, 2021 06:51AM
nyse:si silvergatebank.applytojob.com silvergatebank.applytojob.com Nov 13th, 2021 12:00AM FX Wire Specialist III Open La Jolla CA USA Silvergate Capital Corporation (NYSE: SI) is the leading provider of innovative financial infrastructure solutions and services for the growing digital currency industry. The Company’s real-time payments platform, known as the Silvergate Exchange Network, is at the heart of its customer-centric suite of payments, lending and funding solutions serving an expanding class of digital currency companies and investors around the world. Silvergate is enabling the rapid growth of digital currency markets and reshaping global commerce for a digital currency future.  Challenging convention by empowering people allows us to exceed expectations for our clients while cultivating an awesome culture.The FX Wire Specialist III is responsible for the movement of funds at the request of internal and external customers. Maintains records of transfer procedures and ensures accurate processing.  The FX Wires Specialist III must be able to work independently within established procedures associated with the specific job function. The Deposit Operations Wire Specialist II can perform routine and non-complex functions independently with general guidance from supervisors. Responsible for continuous training and development in the area of the Central Operations. Incumbent may be assigned other duties related to wires, Deposit Operations or Cash Management assignments.  All employees should embrace the core values of the bank and incorporate theses values in their daily interactions.ESSENTIAL DUTIES AND RESPONSIBILITIESGeneralEnsure daily wire assignment(s) are completed within the allotted timeframesPerforms research in response to inquiries from our internal clients regarding wire processing and follow through on pending issuesProvide verbal and written communication to internal and external clients regarding all aspects of wire processing, i.e. callbacks, status, service messagesIdentifies and reports non-routine issues and exceptions, such as potential fraud situations. Proactively seek ways to improve the wire operation efficiencies of the bankResponsible for understanding the wire operations systems, and the vendor relationships as they relate to the bank. (FIS, FRB, PCBB, SWIFT)Responsible for understanding the Bank’s online banking system related to wire processing Perform all tasks related to wire processing, input, verification, OFAC, travel rules, stop/hold verification, balancing, service messages and wire repairAssist wire processing team with questions related to wire processingResponsible for compliance with applicable laws, rules and regulations impacting Wire Operations   Maintain current knowledge of all federal and state laws and regulations, along with the Bank’s policies and proceduresMust adhere to the company’s core values of Challenge Convention, Do What’s Right, Take Ownership, Empower People, Exceed Expectations, and Cultivate Awesome all while keeping our “Why?” front of mind. Our Why? Silvergate is the banking platform for innovators, and we believe in the power of entrepreneurs to create prosperity for our communities.Not to harm consumers with any act that could be misleading, unfair, deceptive, or abusive in act or practiceDecision MakingMakes sound judgements regarding customer service and risk to the bank, effectively balancing bothKNOWLEDGE, SKILLS AND ABILITIESExcellent communication, organization, and leadership skills. Strong customer service skills. The ability to provide superior customer service with various businesses and is comfortable talking with business owners, bookkeepers, controllers etc.Experience of at least 5 years in customer service branch banking, or central operations support department needed.  Prefer more than 2 years experience in wire operations.Understanding of back office banking back office operation.Ability to effectively express ideas when writing internal bank procedures, or other bank documents so it is clear and concise.Ability to effectively express and exchange ideas with others clearly and concisely both verbally and electronically.Ability to systematically identify and define problems, evaluate alternatives and implement cost effective solutions.Experience in on-line banking for both consumer and business accounts are critical.Consideration will be given to past experience with the operations in a community bank including: all bookkeeping activities, account maintenance, and other back-office duties.Must have high school diploma, or equivalent.BANK SECRECY ACT REQUIREMENTSResponsible for adhering to the reporting and recordkeeping requirements of the Bank Secrecy Act and Anti-Money Laundering rules and regulations, observing economic sanctions by prohibiting transactions as specified by the Office of Foreign Asset Control (OFAC), following the Company’s customer identification program (CIP) rules, observing all Company policies and procedures relating to BSA, OFAC, CIP, and related acts, and participation in ongoing related training.WORK CONDITIONSStandard office environment with a moderate noise level or working remotely.PHYSICAL DEMANDSWhile performing the duties of this job, the employee is:Regularly required to talk or hearRequired to communicate with customer and coworkers verbally and in writingOccasionally required to stand; walkOccasionally required to lift up to 25 poundsRequired to sit for long periods and reach with hands and armsAble to read documents, computer screens, reports, other communications and have the ability to adjust focus and close vision.Management reserves the right to add to, change and revise this description at any time.  This description does not include any marginal functions that are incidental to the essential functions.  Also, it does not imply that these are the only tasks to be performed by the incumbent.  Employees are required to follow any other job-related instructions and to perform any other job-related tasks requested by their supervisor.  Any requirement may be modified to reasonably accommodate individuals with disabilities.Silvergate is an EEO/AA/Disability/Vet Nov 13th, 2021 06:51AM Nov 13th, 2021 06:51AM
nyse:si silvergatebank.applytojob.com silvergatebank.applytojob.com Nov 13th, 2021 12:00AM Payments Analyst Open La Jolla CA USA Silvergate Capital Corporation (NYSE: SI) is the leading provider of innovative financial infrastructure solutions and services for the growing digital currency industry. The Company’s real-time payments platform, known as the Silvergate Exchange Network, is at the heart of its customer-centric suite of payments, lending and funding solutions serving an expanding class of digital currency companies and investors around the world. Silvergate is enabling the rapid growth of digital currency markets and reshaping global commerce for a digital currency future.  Challenging convention by empowering people allows us to exceed expectations for our clients while cultivating an awesome culture.The Payments Analyst must think critically to understand and solve complex problems based on a thorough understanding of currently deployed bank payment systems.  The strong Analyst will also maintain knowledge of available systems and leverage this knowledge in proposing future-state solutions to management. The incumbent will be responsible for the configuration, testing, automation and implementation of payment systems. The incumbent will work closely with suppliers, business unit leads, and select customers to establish requirements, design solutions, and implement systems/process to meet complex banking needs.ESSENTIAL DUTIES AND RESPONSIBILITIESGeneralTest Planning and Coordination for Global Pay Plus system. Ensure application meets business requirements. Create, Automate, execute and Track Test Plans, Cases, and Scripts. Migration Planning and Coordination.Maintain a strong knowledge of all types of Fedwire and SWIFT messages including paymentsDesign, develop, and implement new business processes to support deposit operations and payment teamsCorrect application failures and/or data inconsistencies in an expedient mannerMaintain current knowledge of all federal and state laws and regulations, along with the Bank’s policies and proceduresMust adhere to the company’s core values of Challenge Convention, Do What’s Right, Take Ownership, Empower People, Exceed Expectations, and Cultivate Awesome all while keeping our “Why?” front of mind. Our Why? Silvergate is the banking platform for innovators, and we believe in the power of entrepreneurs to create prosperity for our communities.Not to harm consumers with any act that could be misleading, unfair, deceptive, or abusive in act or practiceDecision MakingRecommend changes to existing processes based on appropriate level of research and supporting evidenceKNOWLEDGE, SKILLS AND ABILITIESIndividual will have a minimum 2 years of payments processing related experience for a major financial institution and/or financial software company, 5+ years' experience overall as a Business Analyst and/or QAExperience with Global Pay Plus System (GPP) a bonusBasic coding skills a bonusBachelor's degree (B.A. or B.S.) in business, computer science, or communications from four-year at college or university; or five years related experience and/or training; or equivalent combination of education and experienceAt least 3-5 years banking systems experience and have worked on software and/or hardware systems implementation, and/or regulatory requirements pertaining to financial institutionsUnderstand the basic principles of Usability and DesignAble to work in a fast-paced environment with daily challenges and opportunitiesSelf-sufficient, accountable and reliableBANK SECRECY ACT REQUIREMENTSResponsible for adhering to the reporting and recordkeeping requirements of the Bank Secrecy Act and Anti-Money Laundering rules and regulations, observing economic sanctions by prohibiting transactions as specified by the Office of Foreign Asset Control (OFAC), following the Company’s customer identification program (CIP) rules, observing all Company policies and procedures relating to BSA, OFAC, CIP, and related acts, and participation in ongoing related training.WORK CONDITIONSStandard office environment with a moderate noise level or working remotely.PHYSICAL DEMANDSWhile performing the duties of this job, the employee is:Regularly required to talk or hearRequired to communicate with customer and coworkers verbally and in writingOccasionally required to stand; walkOccasionally required to lift up to 25 poundsRequired to sit for long periods and reach with hands and armsAble to read documents, computer screens, reports, other communications and have the ability to adjust focus and close vision.Management reserves the right to add to, change and revise this description at any time.  This description does not include any marginal functions that are incidental to the essential functions.  Also, it does not imply that these are the only tasks to be performed by the incumbent.  Employees are required to follow any other job-related instructions and to perform any other job-related tasks requested by their supervisor.  Any requirement may be modified to reasonably accommodate individuals with disabilities.Silvergate is an EEO/AA/Disability/Vet Nov 13th, 2021 06:51AM Nov 13th, 2021 06:51AM

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