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nyse:stay
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https://www.indeed.com/cmp/extended-stay-hotels/reviews
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Apr 21st, 2024 01:07AM
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Open
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Open
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Open
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Extended Stay Hotels
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Housekeeper
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Rochester, NY
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Not worth the time or effort as long as management is what it is
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Management prefers to have to repeat themselves every week about the way things have to be done rather than stepping in with effort and giving time and being open to listen to the workers who are actually trying. The hotel needs new staff as soon as possible before it gets worse.
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The pay decent
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Communication, time, lack of control
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0.0
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0.0
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2.0
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2.0
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1.0
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1.0
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1.0
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1.0
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Apr 22nd, 2024 12:37AM
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Apr 22nd, 2024 12:37AM
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Extended Stay America
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Consumer Services
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Travel & Leisure
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nyse:stay
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https://www.indeed.com/cmp/extended-stay-hotels/reviews
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Apr 19th, 2024 03:23PM
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Open
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Open
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Open
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Extended Stay Hotels
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Guest Service Agent
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Newport News, VA
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Productive and fun workplace that is filled with respectful work environment
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What is the best part of working at the company?
They have incentives for employees and although they follow appropriate policies, they are down to earth
What is the most stressful part about working at the company?
Audit time can be a little stressful but this job isn't very stressful but busy because of staffing.
What is the work environment and culture like at the company?
Safe, fun, respectful and professional.
What is a typical day like for you at the company?
Very busy, full of smiles and creating good rapport .
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|
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0.0
|
0.0
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4.0
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0.0
|
0.0
|
0.0
|
0.0
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0.0
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Apr 21st, 2024 12:37AM
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Apr 21st, 2024 12:37AM
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Extended Stay America
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Consumer Services
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Travel & Leisure
|
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nyse:stay
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https://www.indeed.com/cmp/extended-stay-hotels/reviews
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Apr 19th, 2024 02:17PM
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Open
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Open
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Open
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Extended Stay Hotels
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Front Desk Receptionist
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San Diego, CA
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Terrible hotel to work for
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8 years at this company, turnover rate is high we are constantly having issues at the hotel that directly impact the guest their, but management and above refuses to do anything about and are constantly trying to put blame on workers when in fact how are we suppose to work without any supplies, also we are expected to do each job title even though it is not apart of our job description because we are constantly short staff, they over work all workers, and give us low pay, and most of the time it is almost impossible to contact a manager and they barley show up to work, scheduling is random and late all the time, also minimum wage is low still even though it went up at multiple ESA we still didn’t get our raise. Overall I would never recommend ESA as a first hotel for anybody or to even stay at. The only thing ESA has over a lot of hotels is the fact their rms come with a kitchen in it to cook, but if a lot more hotels like candle wood were to have that feat ESA would never exist and for good reason. Each property I worked at had the same exact problems, and I worked at multiple extendedstays. The higher ups literally try to threaten you in a passive aggressive way because they refuse to fix a issue nor admit fault they rather put blame on the hotel or employees then to take blame for lack of supervision supplies and any guidance for new people.
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No pros
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Low pay and overwork, scheduling is inconsistent, no real management, always low on supplies, turnover rate high
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0.0
|
0.0
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1.0
|
1.0
|
1.0
|
1.0
|
1.0
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1.0
|
Apr 21st, 2024 12:37AM
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Apr 21st, 2024 12:37AM
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Extended Stay America
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Consumer Services
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Travel & Leisure
|
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nyse:stay
|
https://www.indeed.com/cmp/extended-stay-hotels/reviews
|
Apr 17th, 2024 11:39AM
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Open
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Open
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Open
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Extended Stay Hotels
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Housekeeper
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Bellevue, WA
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I would never work for this company again
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What is the best part of working at the company?
Nothing very rude manager I quit
What is the most stressful part about working at the company?
Toxic environment with management
What is the work environment and culture like at the company?
Horrible manager and other staff great
What is a typical day like for you at the company?
Stressful and toxic pla e to work I would not reccomend
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|
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0.0
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0.0
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1.0
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0.0
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0.0
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0.0
|
0.0
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0.0
|
Apr 19th, 2024 12:36AM
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Apr 19th, 2024 12:36AM
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Extended Stay America
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Consumer Services
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Travel & Leisure
|
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nyse:stay
|
https://www.indeed.com/cmp/extended-stay-hotels/reviews
|
Apr 15th, 2024 06:54PM
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Open
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Open
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Open
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Extended Stay Hotels
|
Housekeeper
|
Exton, PA
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|
Bad Management. They don’t care about their employees and always want to over work their staff
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What is the best part of working at the company?
No best part about the company
What is the most stressful part about working at the company?
Management is awful , and they don’t care about their employees
What is the work environment and culture like at the company?
Environment could be good as well as the culture
What is a typical day like for you at the company?
Routine with checking what needs to be done and what wasn’t done
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|
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0.0
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0.0
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1.0
|
0.0
|
0.0
|
0.0
|
0.0
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0.0
|
Apr 17th, 2024 12:36AM
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Apr 17th, 2024 12:36AM
|
Extended Stay America
|
Consumer Services
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Travel & Leisure
|
|
nyse:stay
|
https://www.indeed.com/cmp/extended-stay-hotels/reviews
|
Apr 14th, 2024 01:51PM
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Open
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Open
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Open
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Extended Stay Hotels
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Guest Service Agent
|
Mesa, AZ
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Decent place to work even though it’s micromanaged
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What is the best part of working at the company?
The benefits and the comp stays at other ESA’s
What is the most stressful part about working at the company?
Management and upper management
What is the work environment and culture like at the company?
Laid back for the most part. Some guests were very nice while others were not.
What is a typical day like for you at the company?
To open up, make sure check ins and check outs were updated, count drawer and check people in and out
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|
|
0.0
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0.0
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2.0
|
0.0
|
0.0
|
0.0
|
0.0
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0.0
|
Apr 16th, 2024 12:37AM
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Apr 16th, 2024 12:37AM
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Extended Stay America
|
Consumer Services
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Travel & Leisure
|
|
nyse:stay
|
https://www.indeed.com/cmp/extended-stay-hotels/reviews
|
Apr 12th, 2024 06:06AM
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Open
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Open
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Open
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Extended Stay Hotels
|
Assistant Manager
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Ontario, CA
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|
Overworked/underpaid
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The job itself is quite easy. However, the company hires less than qualified people for management positions with no previous hospitality experience. It does affect the team when management isn’t trained properly and are left to fend for themselves. There is no retention, people leave within a year due to the fact that we are overworked and stressed out on the weekends. I’ve worked at a couple of different locations and I’ve seen staff do some questionable practices yet they are still there because of favoritism. The few that actually work and care for their job are harassed. We do have to deal with Evictions… some people will threaten you or just blame you for something we have no control of. That all comes back to Management. I can’t blame the GM if their supervisor isn’t supportive. It definitely shows how penny pinching they are when there are no holiday parties or appreciation events.
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A lot of PTO Vacation, sick, personal. Free nights, Overtime
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There is no work life balance, you won’t get properly trained
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0.0
|
0.0
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2.0
|
1.0
|
1.0
|
2.0
|
3.0
|
1.0
|
Apr 17th, 2024 12:36AM
|
Apr 17th, 2024 12:36AM
|
Extended Stay America
|
Consumer Services
|
Travel & Leisure
|
|
nyse:stay
|
https://www.indeed.com/cmp/extended-stay-hotels/reviews
|
Apr 11th, 2024 04:48PM
|
Open
|
Open
|
Open
|
Extended Stay Hotels
|
GSR
|
Urbandale, IA
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|
Horrible place
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This was the worst experience. The GM had no experience, had favorites who never had to work nights or weekends. Gossiping was a big problem. Expect one person to run the FD and clean rooms so housekeeping could have weekends off. Would schedule your PTO without your consent and lied to upper management excessively. Upper management would act as if they cared but changed never happened. Guest did not come first so expect complaints and to be yelled at a lot. No proper training and no leadership. If they'd get decent management they could turn this place around but I wouldn't hold my breath for that. Horrible place to work
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Nothing
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No breaks poor management
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0.0
|
0.0
|
1.0
|
1.0
|
1.0
|
1.0
|
3.0
|
1.0
|
Apr 13th, 2024 12:36AM
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Apr 13th, 2024 12:36AM
|
Extended Stay America
|
Consumer Services
|
Travel & Leisure
|
|
nyse:stay
|
https://www.indeed.com/cmp/extended-stay-hotels/reviews
|
Apr 10th, 2024 01:17AM
|
Open
|
Open
|
Open
|
Extended Stay Hotels
|
Front Desk Receptionist
|
Charlotte, NC
|
|
Cool place to work
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It's a cool place to work if you do not mind working the late shifts. Three pm to 11pm. Every weekend. No complaints, not much to it. Training did not take long
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|
|
0.0
|
0.0
|
4.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
Apr 11th, 2024 12:40AM
|
Apr 11th, 2024 12:40AM
|
Extended Stay America
|
Consumer Services
|
Travel & Leisure
|
|
nyse:stay
|
https://www.indeed.com/cmp/extended-stay-hotels/reviews
|
Apr 9th, 2024 10:34AM
|
Open
|
Open
|
Open
|
Extended Stay Hotels
|
Front Desk Receptionist
|
Virginia Beach, VA
|
|
Organized
|
What is the best part of working at the company?
The Team work and the compassion everyone had for there job.
What is the most stressful part about working at the company?
Some guest could be difficult depending on the situation
What is the work environment and culture like at the company?
Determination to get the job done as smooth as possible
What is a typical day like for you at the company?
Effectively done with the help of the team coming together to get the job done. Team work. Great communication
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|
|
0.0
|
0.0
|
5.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
Apr 11th, 2024 12:40AM
|
Apr 11th, 2024 12:40AM
|
Extended Stay America
|
Consumer Services
|
Travel & Leisure
|