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nysemkt:bhb
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https://www.glassdoor.com?employer_id=1694
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Jun 7th, 2016 12:00AM
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Open
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Open
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New Hampshire Thrift Bancshares
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United States
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USA
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Teller/CSR
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Great co-workers. My fellow tellers were awesome, we were supportive of each other, and we made our own fun, especially on slow days. It felt like a close-knit team.
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The cost of health insurance compared to FT teller salary was a joke (but then it's the same story everywhere nowadays, so I hear). Pay and raises were disappointing. Understandable for entry-level tellers, but even for the vets, like my coworkers, who were struggling to support their families. I would not have had much of a problem with the low salary if the company had not started forcing the tellers to take on more responsibilities without adjusting salaries accordingly. For one of my co-workers, who had to support a family, their raise was $0.33. Needless to say, this person felt insulted and degraded. It was painful to watch. Considering what tellers have to go through on a routine basis, it was despicable to see how little the company paid attention to the welfare of its employees.
To add insult to injury, before I left, the company implemented a 'wellness' program to try to get everyone active and involved in their health - which is a great thing to do and I applaud companies that do it; however, given the terrible health insurance which caused many of us to feel afraid of going to the doctor, even for a serious infection, due to the threat of a huge medical bill, it was like the company was saying to its employees, "we're not going to pay for better health care coverage for you so here's a water bottle and a gym t-shirt. Good luck and don't get sick!"
Furthermore, some of the higher-ups were pretty transparent about not giving a damn about their employees. Hours before a major blizzard was set to hit, one of the higher-ups threatened employees who said they did not feel safe going in to work the next day (where news channels were predicting over 2 ft of snow) and made employees feel that if they chose their own welfare over their job, they would lose their job. I'm no lawyer, but that seems pretty darn illegal to me. Eventually, the company caved and at 4:30 pm (a half hour before closing no less), there was an announcement that the bank would close the following day, for "the safety of our employees". Needless to say, most of us were pretty disgusted with the company for that stunt.
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-1.0
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NEGATIVE
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0.0
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NEUTRAL
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0.0
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3.0
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2.0
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2.0
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2.0
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1.0
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2.0
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1694
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Open
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Take the time to flesh out your product and service ideas and allow your tellers some time to train and get to know new products/services thoroughly prior to going live. On several occasions, us tellers would look incompetent about a new service or product in front of our customers because we were not adequately prepared ahead of time. Also, if you're going to demand more work out of your employees, PAY THEM. And if there's a huge snow storm or other inclement weather, for the love of God, have some compassion and let your employees stay home and be safe. It's sad that I feel the need to state this but clearly compassion is a rarity in the banking industry (surprise, surprise). In short: Treat your employees well, and they will treat you well in return.
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0.0
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[]
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No
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No
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0.0
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Jan 3rd, 2021 11:14PM
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Jan 3rd, 2021 11:14PM
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Bar Harbor Bankshares
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Financials
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Banks
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