CX

Crexendo

- OTC:CXDO
Last Updated 2024-04-30

Glassdoor Profile Reviews Data

Track Crexendo reviews on Glassdoor to uncover insights on employee sentiment
Ticker Symbol Entity Name As Of Date Review Url Logo Company Author Title Author Location Author Country Summary Description PROs CONs Recommends Value Recommends Description Outlook Value Outlook Description CEO Review Value CEO Review Description Helpful Count Rating: Overall Rating: Work/Life Balance Rating: Culture & Values Rating: Career Opportunities Rating: Comp & Benefits Rating: Senior Management Rating: Diversity & Inclusion Company Id Company URL Advice to Management Not Helpful Count Employer Responses Employer Status Is featured? Is current job? Job Ending Year Length of Employment Company Website Company Industry Id Company Sector Id Date Added Date Updated Company Name Sector Industry
otc:cxdo https://www.glassdoor.com?employer_id=417416 Sep 11th, 2023 12:00AM Open Open Crexendo Account Executive Stuck in the past pay isnt too bad for the position. This company is stuck in the 90s, not cutting edge seems to be disorganized and stuck in the past from the top down. People were nice enough but their marketing is non existent and the call lists they give you are pretty bad, they stick you on a dialer of cold leads and basically wish you luck. You are not set up for success here because Crexendo is not posturing themselves for success. 0.0 2.0 2.0 1.0 2.0 2.0 1.0 1.0 417416 Open Its 2023 wake up and get with the times. Offer remote work, market, get better systems in place, diversify and get your sales team the tools to be one of the best in the industry. 0.0 [] REGULAR No Yes 1.0 Open Sep 13th, 2023 07:54AM Sep 13th, 2023 07:54AM Crexendo
otc:cxdo https://www.glassdoor.com?employer_id=417416 Aug 29th, 2023 12:00AM Open Open Crexendo Sales Tempe, AZ One of the best companies to work for! Great management, team building activities, good pay and very fun work and fun work environment. When you work for a company for close to 5 years and most of the employees have been with the company for over 10 years that speaks volumes!! The National Sales Director, Inside sales manager, and all the top executive's rock! It would be even more fun to have a bigger Christmas party this year. I am sure the executives are working on that with the amazing Social Director! 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 0.0 5.0 5.0 5.0 5.0 4.0 5.0 5.0 417416 Open Hope we have even more contests this year for all the staff! 0.0 [] REGULAR No Yes 6.0 Open Aug 30th, 2023 08:12AM Aug 30th, 2023 08:12AM Crexendo
otc:cxdo https://www.glassdoor.com?employer_id=417416 Aug 22nd, 2023 12:00AM Open Open Crexendo Inside Sales Tempe, AZ I had this job for three weeks, and even that was too long. I got to chose between working at 7:00 am or 8:00. During my brief stint at Crexendo, I quickly realized that even three weeks felt like an extended period to be there. By the second day, it was clear that accepting the job offer had been a regrettable decision. The compensation, a $42,000 salary, was reasonable for this type of sales role, assuming commission earnings were promising. Unfortunately, I encountered a significant challenge: a complete lack of training on the job and the products I was tasked with selling. Armed with only a phone, a desk, and a script, I was expected to generate sales without the necessary knowledge to address basic customer inquiries. The sales manager's approach to coaching was characterized by repetitive scripts, delivered in a circular manner that resembled talking at you rather than with you. This approach aimed to ingrain the script into employees like robotic programming. The manager's conduct often included uncomfortable behaviors like burping in close proximity while talking to you and engaging in inappropriate actions during meetings, such as taking his socks and shoes off to scratch his feet. The office environment was isolating, with minimal interaction among colleagues. A distinct absence of workplace culture was palpable. My decision to leave was confirmed when I packed my desk and left my badge behind during my boss's meeting. There was no subsequent contact from Crexendo after my departure. -1.0 NEGATIVE -1.0 NEGATIVE -1.0 DISAPPROVE 0.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 417416 Open Either teach the manager how to train new employees or hire someone to do so like every other reputable company. 0.0 [] REGULAR No No 1.0 Open Aug 24th, 2023 04:44PM Aug 24th, 2023 04:44PM Crexendo
otc:cxdo https://www.glassdoor.com?employer_id=417416 Jul 26th, 2023 12:00AM Open Open Crexendo Great product, great people The UCaaS and CCaaS platforms stack up well against the competition. Crexendo typically has lower pricing than the competition out of the box and will sharpen pencils as needed to win opportunities. The product is easy to learn - sales reps coming from other industries have quickly become successful. Coworkers are responsive and helpful, and management is approachable all the way to the executives. As a smaller company, you have the opportunity to learn more and be involved in more functions. Commission plans are set up for success, and benefits are similar to other companies I have worked for Similar to any sales job, last month doesn't matter. It's always go-go-go. In the beginning this can be challenging as you are trying to learn and build a partner base at the same time. Although commission plans are attainable, there is a ramp up period as you pursue new partners. Management has high expectations, but are fair Benefits don't start for 3 months after hire, and there is a vesting period as you begin your 401K. Vacation policy is old school - starts at 2 weeks. This can be a challenge for someone with a long tenure at their previous role 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 0.0 5.0 3.0 5.0 5.0 4.0 5.0 5.0 417416 Open More structured training in the beginning. Perhaps a KPI based incentive plan as reps come up to speed. Giving up commissions you are used to for a potentially long ramp up period may deter highly qualified prospective employees. Benefits review to ensure parity with the industry 0.0 [] REGULAR No Yes 2.0 Open Jul 28th, 2023 07:38PM Jul 28th, 2023 07:38PM Crexendo
otc:cxdo https://www.glassdoor.com?employer_id=417416 Jul 24th, 2023 12:00AM Open Open Crexendo Channel Sales Manager Great opportunity Work Hard, Earn More! Easy way to tier up in commissions, if you are not afraid to work hard this job can be very rewarding and lucritive. None, everyone including the Director works hard. 0.0 5.0 5.0 5.0 5.0 5.0 5.0 5.0 417416 Open 0.0 [] REGULAR No Yes 0.0 Open Jul 26th, 2023 09:42AM Jul 26th, 2023 09:42AM Crexendo
otc:cxdo https://www.glassdoor.com?employer_id=417416 Jun 19th, 2023 12:00AM Open Open Crexendo Sales Phoenix, AZ Bizarre Experience I met some really neat and helpful coworkers They will hire you to work remotely, yet treat the office staff better and give them current accounts to upgrade while you get nothing. The larger prospects in my city were all held by overfed Phoenix sales staff. I had zero experience with Telecom/VoIP, but they only gave a 3 day training which was mostly focused on their pricing spreadsheet, nothing about Telecom or how to actually sell it. Weak mentoring/support. Was left to fend for myself. We went through 3 Sales Managers in a year period, including one who appeared to be on drugs. The phone system is not reliable, yet the new Chief whatever officer that took over the sales team was trying to force us to write good reviews. The job got me through the pandemic, but was not worth staying at once things opened up and I could go back home to the Copier industry. -1.0 NEGATIVE -1.0 NEGATIVE -1.0 DISAPPROVE 0.0 1.0 3.0 2.0 1.0 3.0 1.0 2.0 417416 Open Sell the company and get rid of all the current management 0.0 [] REGULAR No No 2.0 Open Jun 20th, 2023 10:30AM Jun 20th, 2023 10:30AM Crexendo
otc:cxdo https://www.glassdoor.com?employer_id=417416 Jun 5th, 2023 12:00AM Open Open Crexendo Inside Sales Representative Stay very far away Literally nothing positive to say about this role. No training or support whatsoever. Literally was handed a sales script and told to cold call 150 businesses. Massive turnover and the Phoenix office is downright depressing to be in. No office culture with zero interactions. 0.0 1.0 0.0 0.0 0.0 0.0 0.0 0.0 417416 Open Leaving this place was the best thing to ever happen to me 0.0 [] REGULAR No No 0.0 Open Jun 7th, 2023 08:30AM Jun 7th, 2023 08:30AM Crexendo
otc:cxdo https://www.glassdoor.com?employer_id=417416 May 29th, 2023 12:00AM Open Open Crexendo Channel Sales Manager Great Product Bad Channel Culture Some really great colleagues. Product is amongst the best on the market. Massive turnover in the Channel, especially in Phoenix. Empty promises during interview process specifically with territory and work outside of office. Micromanaged to DEATH. Channel Director wants to be cc’d on every email, invited on every call and invited to every appointment. Will call you 5 minutes after a partner meeting to make sure you’re coming straight back to office. Two mandatory team meetings per week where she berates team and threatens jobs, then drones on about how she is the greatest salesperson on earth. It’s incredibly bizarre. Do not work in the Channel at Crexendo, especially in the Phoenix office. -1.0 NEGATIVE -1.0 NEGATIVE 0.0 NO_OPINION 0.0 1.0 1.0 0.0 1.0 2.0 1.0 2.0 417416 Open The product is great. The Channel program has so much potential but it will not grow as it should until there is a change in leadership. 0.0 [] REGULAR No No 0.0 Open May 31st, 2023 09:28AM May 31st, 2023 09:28AM Crexendo
otc:cxdo https://www.glassdoor.com?employer_id=417416 May 13th, 2023 12:00AM Open Open Crexendo Customer Service Representative One of the worst places I have ever worked. There was free food sometimes. You will be overworked, underpaid, and upper management will do little to nothing to improve the work environment. Clients are usually angry, entitled and rude. The way this company runs is borderline unethical. There are few real opportunities for growth. -1.0 NEGATIVE -1.0 NEGATIVE -1.0 DISAPPROVE 0.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 417416 Open Listen to the earnest feedback of your staff. Pay people what they are worth and respect their time and efforts. 0.0 [] REGULAR No No 0.0 Open May 14th, 2023 01:52PM May 14th, 2023 01:52PM Crexendo
otc:cxdo https://www.glassdoor.com?employer_id=417416 May 11th, 2023 12:00AM Open Open Crexendo Data Engineer Overland Park, KS Biased Management None at time of this review Company is pretty distant with it's employees. Child Company of Allegiant is facing serious biased management/executives who all are family members of each other. If you say something that rubs one of them the wrong way, you're fired. Management/executives have little to no experience in technology nor in their products they sell to customers. Products they do sell are very buggy and has nothing but issues with no intent of fixing them. Slowly declining. Avoid if you want a team who cares for your livelihood because only thing this team cares about is money and corporate greed. Many techs/engineers doesn't like their management/executives at all. -1.0 NEGATIVE -1.0 NEGATIVE 0.0 NO_OPINION 0.0 1.0 1.0 1.0 1.0 2.0 1.0 2.0 417416 Open Quit as family members with little to no experience in tech running a tech business is never good. 0.0 [] REGULAR No No 2.0 Open May 11th, 2023 03:25PM May 11th, 2023 03:25PM Crexendo

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