|
private:accessmedia3
|
https://www.glassdoor.com?employer_id=338583
|
Aug 26th, 2019 12:00AM
|
Open
|
Open
|
Access Media 3
|
Customer Service Representative
|
Oakbrook Terrace, IL
|
|
Run while you can
|
|
Nothing except for the free coffee
|
Management doesn’t know what they’re doing. The company won’t last very long as they are losing contracts left and right. Everyone is over worked and everyone is expected to do more than what their job title entails. They don’t care about the well being or safety of their employees. Multiple times has management been made aware of inappropriate behavior by other managers and they simply don’t care.
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
0.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
|
338583
|
Open
|
When your employees come to you about serious issues listen to them and act on it. Don’t just brush them away simply because you can’t afford to hire new people.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Jan 4th, 2021 08:35PM
|
Jan 4th, 2021 08:35PM
|
Access Media 3
|
Telecommunications
|
Mobile Telecommunications
|
|
private:accessmedia3
|
https://www.glassdoor.com?employer_id=338583
|
Aug 25th, 2019 12:00AM
|
Open
|
Open
|
Access Media 3
|
Customer Service Representative
|
Oak Brook, IL
|
|
Think twice before signing the dotted line
|
|
Decent friendly environment. Great foot in the door.
|
Slow turn over. Increased work load with no increase in payout. Over worked. Low moral. Constant distrust. No equality.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
1.0
|
1.0
|
1.0
|
3.0
|
1.0
|
1.0
|
|
338583
|
Open
|
My advice to all management. Especially higher up management. Make better choices so no one will have to take the hit because of your mistakes. Listen to your front line. When they tell you months before that something doesn't work open your ears and listen.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
4.0
|
|
|
|
Jan 4th, 2021 08:35PM
|
Jan 4th, 2021 08:35PM
|
Access Media 3
|
Telecommunications
|
Mobile Telecommunications
|
|
private:accessmedia3
|
https://www.glassdoor.com?employer_id=338583
|
Aug 9th, 2019 12:00AM
|
Open
|
Open
|
Access Media 3
|
Dispatcher
|
Oakbrook Terrace, IL
|
|
Dont work here
|
|
nothing that i can think about
|
done, This company is shrinking
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
0.0
|
NO_OPINION
|
0.0
|
2.0
|
3.0
|
4.0
|
1.0
|
5.0
|
5.0
|
|
338583
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
20.0
|
|
|
|
Jan 4th, 2021 08:35PM
|
Jan 4th, 2021 08:35PM
|
Access Media 3
|
Telecommunications
|
Mobile Telecommunications
|
|
private:accessmedia3
|
https://www.glassdoor.com?employer_id=338583
|
Jan 21st, 2019 12:00AM
|
Open
|
Open
|
Access Media 3
|
Everything
|
Oak Brook, IL
|
|
Great place to get a start in the industry
|
|
Free coffee
Management does the best they can for employees
The ceo is a pretty good guy
A lot of great people in the company
Good benefits
If you are willing, you will learn about the Cable and Internet industry, and employees here almost always are able to take their experience to bigger and better companies
|
Overworked
You will take on multiple roles
Customers are very unhappy with the company
Underpaid
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
1.0
|
APPROVE
|
0.0
|
3.0
|
2.0
|
2.0
|
3.0
|
5.0
|
3.0
|
|
338583
|
Open
|
Stop trying to run short staffed, I understand the company walks a fine line between profit and debt, but employees are overworked, and often end up with more on their plate than necessary. Do not be so stubborn to hire, or move employees around to cover shift needs. Customers, and customer service levels suffer because of short staffing on certain shifts
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
4.0
|
|
|
|
Jan 4th, 2021 08:35PM
|
Jan 4th, 2021 08:35PM
|
Access Media 3
|
Telecommunications
|
Mobile Telecommunications
|
|
private:accessmedia3
|
https://www.glassdoor.com?employer_id=338583
|
Sep 26th, 2018 12:00AM
|
Open
|
Open
|
Access Media 3
|
Sales
|
Braintree, MA
|
|
Inappropriate Management Behavior (Discriminating)
|
|
Some truly great people---ok only 1
|
Management feeds all inbound leads to ONLY 2 reps and is not held accountable because all inbound leads go to his email or cell. No one knows just how many leads actually come in. Unethical behavior because 2 reps complained they want to make more money so he hand-feeds leads to them while all other reps are required to cold call prospect.
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
0.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
|
338583
|
Open
|
Protect yourself from legal action.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
4.0
|
|
|
|
Jan 4th, 2021 08:35PM
|
Jan 4th, 2021 08:35PM
|
Access Media 3
|
Telecommunications
|
Mobile Telecommunications
|
|
private:accessmedia3
|
https://www.glassdoor.com?employer_id=338583
|
Aug 29th, 2018 12:00AM
|
Open
|
Open
|
Access Media 3
|
Customer Service Representative
|
Oakbrook Terrace, IL
|
|
Customer Service Representative
|
|
Good environment, friendly atmosphere. Managers actually care and are helpful.
|
High turnover. If you're not used to taking calls from angry customers, it can be very stressful.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
3.0
|
5.0
|
4.0
|
4.0
|
4.0
|
|
338583
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
4.0
|
|
|
|
Jan 4th, 2021 08:35PM
|
Jan 4th, 2021 08:35PM
|
Access Media 3
|
Telecommunications
|
Mobile Telecommunications
|
|
private:accessmedia3
|
https://www.glassdoor.com?employer_id=338583
|
Dec 6th, 2017 12:00AM
|
Open
|
Open
|
Access Media 3
|
Manager
|
Chicago, IL
|
|
Just run trust me run you wont like it.
|
|
Met a few good people that did not deserve the treatment they were given
Free coffee
|
One of the worst companies I have ever had the displeasure to work for. The management structure is broken, the culture is broken, AM3 does not pay its vendors on time. How can you run a business and care for customers if you dont pay your vendors? This is business ethics 101! They have this thing where they pay every three months right before the lights and other services will be turned off. The funny thing is they wont pay for the 3 months they owe and will only pay for a portion of what is owed. Long enough for some of the recently ordered internet circuits or services ordered to be installed. You have one week to get your orders processed before your account goes back into default. If you are a customer run! If you are considering to work here run! Do not be swayed by the lot that say its OK trust me you will regret it. I am an experienced professional with many years in the business every thing I am saying here is true. This was the worst work experience of my life, I never hated a place more. Getting yelled at and treated like crap is the norm. Having your work mates sabotage your work and reputation is the norm. Its simply part of the culture.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
0.0
|
NO_OPINION
|
0.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
|
338583
|
Open
|
Pay your bills on time.
Correct your culture and start with management.
Review your business plan you are bleeding money and you are cheap with your vendors because your financial model is broken
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
1.0
|
|
|
|
Jan 4th, 2021 08:35PM
|
Jan 4th, 2021 08:35PM
|
Access Media 3
|
Telecommunications
|
Mobile Telecommunications
|
|
private:accessmedia3
|
https://www.glassdoor.com?employer_id=338583
|
Aug 30th, 2017 12:00AM
|
Open
|
Open
|
Access Media 3
|
|
United States
|
USA
|
AM3 is a pretty good place to work
|
|
Pretty Nice work enviroment/ enjoy dealing with vendors and other employees
Able to purchase most tools and supplies needed / Company reorganized this year and has become a much better partner to property managers and vendors.
|
sometimes management is slow to respond to needs / fairly fast paced
business/ sometimes technicians have to face the customers without the ability to provide an answer for their needs
|
-1.0
|
NEGATIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
4.0
|
3.0
|
3.0
|
3.0
|
3.0
|
3.0
|
|
338583
|
Open
|
need much better communications to all levels/ sometimes feel like We are "in the dark"
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Jan 4th, 2021 08:35PM
|
Jan 4th, 2021 08:35PM
|
Access Media 3
|
Telecommunications
|
Mobile Telecommunications
|
|
private:accessmedia3
|
https://www.glassdoor.com?employer_id=338583
|
Jan 29th, 2017 12:00AM
|
Open
|
Open
|
Access Media 3
|
Property Relations Manager
|
United States
|
USA
|
Compay laid us off days before Christmas
|
|
The team I worked with was great.
|
They were cash poor. They bought too many properties and it broke the system. Yhey ended up laying off a ton of people.
|
1.0
|
POSITIVE
|
|
|
0.0
|
NO_OPINION
|
1.0
|
3.0
|
5.0
|
4.0
|
3.0
|
2.0
|
3.0
|
|
338583
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Jan 4th, 2021 08:35PM
|
Jan 4th, 2021 08:35PM
|
Access Media 3
|
Telecommunications
|
Mobile Telecommunications
|
|
private:accessmedia3
|
https://www.glassdoor.com?employer_id=338583
|
Sep 14th, 2016 12:00AM
|
Open
|
Open
|
Access Media 3
|
|
Oak Brook, IL
|
|
I like the company!
|
|
I like that there are opportunities to move up. I started in Customer Service and was able to move up quickly. Opportunities are there for everyone you just have to go for it!
|
The company has restructured many things and it seems to be improving. I think it just takes time. The old company was definitely not the greatest but the new company is really turning out to be great.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
4.0
|
3.0
|
4.0
|
5.0
|
4.0
|
4.0
|
|
338583
|
Open
|
Keep doing what you are doing. Listen to your employees.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
4.0
|
|
|
|
Jan 4th, 2021 08:35PM
|
Jan 4th, 2021 08:35PM
|
Access Media 3
|
Telecommunications
|
Mobile Telecommunications
|