|
private:aceable
|
https://www.glassdoor.com?employer_id=975898
|
Oct 24th, 2020 12:00AM
|
Open
|
Open
|
Aceable
|
Customer Service Representative
|
Houston, TX
|
|
Really Good Job
|
|
Good benefits and great work life balance
|
None at all for this company
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
4.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
975898
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
|
|
|
Jan 4th, 2021 09:07PM
|
Jan 4th, 2021 09:07PM
|
Aceable
|
Consumer Services
|
General Retailers
|
|
private:aceable
|
https://www.glassdoor.com?employer_id=975898
|
Oct 6th, 2020 12:00AM
|
Open
|
Open
|
Aceable
|
Customer Service Representative
|
Houston, TX
|
|
Good job
|
|
Quick hire very good interview
|
Nothing about the company to me
|
|
|
|
|
|
|
0.0
|
4.0
|
4.0
|
4.0
|
4.0
|
4.0
|
4.0
|
|
975898
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
|
|
|
Jan 4th, 2021 09:07PM
|
Jan 4th, 2021 09:07PM
|
Aceable
|
Consumer Services
|
General Retailers
|
|
private:aceable
|
https://www.glassdoor.com?employer_id=975898
|
Jun 22nd, 2020 12:00AM
|
Open
|
Open
|
Aceable
|
Specialist
|
Austin, TX
|
|
Great Company!
|
|
- Great benefits / PTO plan
- Open communication
- Respect the leadership
- Very intentional company and team culture
|
Nothing sticks out to me as a con.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
0.0
|
5.0
|
5.0
|
5.0
|
4.0
|
5.0
|
5.0
|
|
975898
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "VP of People", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2685303, "responseDateTime": "2020-07-17T07:42:36.61", "translationMethod": null, "response": "Thank you for taking the time to share. Our Aces are at the core of what makes Aceable such a special place and we are committed to providing an inclusive, supportive and collaborative environment where we all can be our best. We're glad to hear that is reflected in your experience and appreciate the feedback!", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
|
|
|
Jan 4th, 2021 09:07PM
|
Jan 4th, 2021 09:07PM
|
Aceable
|
Consumer Services
|
General Retailers
|
|
private:aceable
|
https://www.glassdoor.com?employer_id=975898
|
Jan 24th, 2020 12:00AM
|
Open
|
Open
|
Aceable
|
Regional Lead
|
United States
|
USA
|
Laid off, but still a good organization.
|
|
Very positive environment. All members of upper management were easily accessible.
|
Irresponsibly hired for a division of the company that was in the downfall and closed several months later. However, it was a smart business decision.
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
1.0
|
APPROVE
|
1.0
|
4.0
|
4.0
|
4.0
|
2.0
|
2.0
|
2.0
|
|
975898
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "VP of People", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2504037, "responseDateTime": "2020-01-30T15:34:50.923", "translationMethod": null, "response": "Thank you for sharing your feedback. It's great to hear you experienced a positive work environment and accessible leadership team. Also, we can understand your frustration related to the closing of a business unit that ultimately didn't align with Aceable's vision. It was a tough call, but like you said, we believe it was the right one. If you have additional feedback you'd like to share, please email feedback@aceable.com so we can we can continue to improve.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
|
|
|
Jan 4th, 2021 09:07PM
|
Jan 4th, 2021 09:07PM
|
Aceable
|
Consumer Services
|
General Retailers
|
|
private:aceable
|
https://www.glassdoor.com?employer_id=975898
|
Jul 25th, 2019 12:00AM
|
Open
|
Open
|
Aceable
|
Customer Service Representative
|
Houston, TX
|
|
Very nice people but nice doesn’t pay bills
|
|
Nice & very helpful management, coworkers etc.
|
The CSR’s are paid very low wage to do a million different things... the compensation does not add up with what is required. Benefits are not substantial either. Very nice management/coworkers but if you are an adult and have bills there is no way to live on the starting pay without living paycheck to paycheck. CSR’s also have to navigate multiple systems when taking calls and only have ONE monitor! The office is extremely small and understaffed. I enjoy providing great customer service and feel bad that customers have to wait on hold for over an hour because Aceable is understaffed. The office/company is so small there is limited room for growth. I’m sure this is not the first time these issues have been brought to their attention so I’m not sure why they are not making changes... They will continue to have a high turnover rate of nothing changes. I really want to be apart of a company long term and don’t like to feel this way but at this point the negative is outweighing the positive.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
|
|
2.0
|
2.0
|
1.0
|
5.0
|
1.0
|
1.0
|
5.0
|
|
975898
|
Open
|
All of the above
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "VP of People", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2283392, "responseDateTime": "2019-08-15T15:29:12.63", "translationMethod": null, "response": "We are glad you enjoyed your coworkers and leaders while you were with us. We strive to answer 80% of our calls within 2 minutes. We use market data to inform our compensation practices and work to provide a productive and comfortable work environment for all of our employees. All employees are encouraged to give us informal feedback early and often, and we request it formally twice a year that we build action plans against and report out on progress against weekly. In addition, we regularly evaluate our practices, tools and workspaces as we continue to evolve.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
1.0
|
|
|
|
Jan 4th, 2021 09:07PM
|
Jan 4th, 2021 09:07PM
|
Aceable
|
Consumer Services
|
General Retailers
|
|
private:aceable
|
https://www.glassdoor.com?employer_id=975898
|
Jun 28th, 2019 12:00AM
|
Open
|
Open
|
Aceable
|
N/A
|
United States
|
USA
|
Lack of leadership
|
|
Company has a good culture and work life balance options.
|
Leadership team is so young and inexperienced.
Lack of strategic leadership.
Rushed decisions that weren't thought through.
Lack of motivation.
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
-1.0
|
DISAPPROVE
|
3.0
|
2.0
|
4.0
|
3.0
|
1.0
|
1.0
|
1.0
|
|
975898
|
Open
|
Hire an experienced professional on the executive team that can help run this place strategically.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "VP of People", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2197702, "responseDateTime": "2019-07-05T07:24:59.943", "translationMethod": null, "response": "Thanks for your feedback, but we\u2019re not exactly sure where you are coming from. Our exec team has more than a decade of VP+ experience. Also, over the last year strategic decisions have led to 300%+ revenue growth. We\u2019re always looking to improve so if you have additional details please email the People & Culture team or Blake directly. Thanks!", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Jan 4th, 2021 09:07PM
|
Jan 4th, 2021 09:07PM
|
Aceable
|
Consumer Services
|
General Retailers
|
|
private:aceable
|
https://www.glassdoor.com?employer_id=975898
|
Jun 4th, 2019 12:00AM
|
Open
|
Open
|
Aceable
|
Engineering Manager
|
Austin, TX
|
|
Be happy at work again
|
|
Growing company. Tons of opportunity. Clear direction. Truly authentic culture.
|
3 fully stocked snack areas, but very few low-carb food-snacks (gasp!?).
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
1.0
|
5.0
|
5.0
|
5.0
|
5.0
|
4.0
|
5.0
|
|
975898
|
Open
|
Continue to be transparent with the metrics you are using to track to success. It keeps the whole company motivated and all the departments in alignment!
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "VP of People", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2197709, "responseDateTime": "2019-07-05T07:29:48.773", "translationMethod": null, "response": "Thanks for the feedback! If you have snack suggestions, please let our People & Culture team know so we can keep trying new things. We're glad to hear that the company scorecard and our weekly updates are working for you and driving motivation and alignment. Thanks!", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
|
|
|
Jan 4th, 2021 09:07PM
|
Jan 4th, 2021 09:07PM
|
Aceable
|
Consumer Services
|
General Retailers
|
|
private:aceable
|
https://www.glassdoor.com?employer_id=975898
|
May 29th, 2019 12:00AM
|
Open
|
Open
|
Aceable
|
Front End Web Developer
|
Austin, TX
|
|
Best Company To Work For
|
|
I've just started working with Aceable, yet I have already been quite impressed. The people I work with and the company culture are 2nd to none. Aceable has not only very smart people but also very good people that treat each other with respect and supports each other.
|
None that I have encountered at this time.
|
1.0
|
POSITIVE
|
|
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
975898
|
Open
|
Keep it up!
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "VP of People", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2104438, "responseDateTime": "2019-05-29T14:43:38.83", "translationMethod": null, "response": "Appreciate the feedback! We take great care in working to hire bright, humble and hungry teammates and create an inclusive and welcoming environment. I'm so glad to hear that's showing up in your experience. Thanks for sharing!", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
|
|
|
Jan 4th, 2021 09:07PM
|
Jan 4th, 2021 09:07PM
|
Aceable
|
Consumer Services
|
General Retailers
|
|
private:aceable
|
https://www.glassdoor.com?employer_id=975898
|
May 29th, 2019 12:00AM
|
Open
|
Open
|
Aceable
|
SEO Marketing Specialist
|
Austin, TX
|
|
Enthusiastic Establsihment
|
|
I am fairly new to the Aceable family and being able to work here has already set the standards for an ideal work environment. I can honestly say that this has been my favorite place to work in a long time. The culture is very transparent and ambitious to expand, educate, and create the best possible outcome for everyone. There are so many things to learn and this startup company really challenges you to be your very best. This is a great place to obtain the experience you want to better your career. They offer so many incentives and really take the time to invest in you so you can help invest in the company's success. It truly is an enthusiastic establishment because the people that work here are passionate about growth and everything that they do.
|
Interview process can seem a little lengthy and monotonous.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
4.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
975898
|
Open
|
Within the department I work in, there could be a better way to organize and communicate more efficiently. Multiple platforms are being used that can hinder some communication between internal departments. For backend development purposes we could use more people in expanding the bandwidth in meeting project deadlines.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "VP of People", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2104431, "responseDateTime": "2019-05-29T14:39:09.89", "translationMethod": null, "response": "Thank you for sharing your feedback - we are invested in you and do want to help you be your best self, so I am glad to hear that is aligned with your experience. I hope you are able to share your feedback on communication and bandwidth with your leader directly as well so we can work to improve. We are continuing to work on ways we can better streamline our systems and communication channels. Thank you for sharing!", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
|
|
|
Jan 4th, 2021 09:07PM
|
Jan 4th, 2021 09:07PM
|
Aceable
|
Consumer Services
|
General Retailers
|
|
private:aceable
|
https://www.glassdoor.com?employer_id=975898
|
May 29th, 2019 12:00AM
|
Open
|
Open
|
Aceable
|
P&C Coordinator
|
Austin, TX
|
|
You should work here!
|
|
-parking or transporation stipend
-catered lunch once a week
-snacks and drinks
-cold brew on tap
-GREAT coworkers
-An inspiring and caring CEO
-Education Stipend
-We have FUN
-unlimited PTO
-work/life balance
-diversity committee and actively working on diversity
-weekly all hands meetings
-weekly props to any team members
|
-the space and office is still in progress, could use some better furniture
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
2.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
975898
|
Open
|
I have already shared this feedback, but I'd love for the onboarding experience to be more in-depth, insight into each department, etc
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "VP of People", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2104436, "responseDateTime": "2019-05-29T14:42:00.643", "translationMethod": null, "response": "Thank you for taking time to share your feedback - we do have some pretty amazing people, lots of fun and a pretty stellar CEO (plus lots of other cool perks). We are working to improve our onboarding to further immerse new folks into our business and departmental operations so everyone can best understand and contribute our goals. Stay tuned! Thanks for sharing!", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
|
|
|
Jan 4th, 2021 09:07PM
|
Jan 4th, 2021 09:07PM
|
Aceable
|
Consumer Services
|
General Retailers
|