|
private:asug
|
https://www.glassdoor.com?employer_id=817997
|
Dec 29th, 2020 12:00AM
|
Open
|
Open
|
ASUG
|
Content Marketing Manager
|
Chicago, IL
|
|
My review
|
|
nice people who work here
|
bad pay for the work required
|
|
|
|
|
|
|
0.0
|
4.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
817997
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Jan 8th, 2021 12:06AM
|
Jan 8th, 2021 12:06AM
|
ASUG
|
|
|
|
private:asug
|
https://www.glassdoor.com?employer_id=817997
|
Sep 15th, 2020 12:00AM
|
Open
|
Open
|
ASUG
|
|
Chicago, IL
|
|
Interesting Work But Toxic Culture and Management
|
|
- You learn a lot about different technology, especially in the SAP ecosystem
- Room to grow in the company
- Great place to work towards a certain title and then go somewhere better
- Some really great people
- Good benefits
- Travel is plentiful if it's something you are looking for
|
- Culture of fear, distrust, and borderline surveillance (managers keeping tabs on everyone's time coming and leaving, monitoring chat logs, etc.)
- White males excel and receive constant promotions and praise. Women and POC tend to not move forward as much. No explicitly discriminatory behavior, just trends.
- Tries to be independent, but is actually held on a pretty tight leash by SAP.
- Leadership can be very sensitive to feedback in that they get offended and angry.
- Turnover is very high.
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
-1.0
|
DISAPPROVE
|
5.0
|
2.0
|
2.0
|
1.0
|
3.0
|
3.0
|
1.0
|
|
817997
|
Open
|
I think the board needs to step in, but maybe the company has made strides since my employment ended.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "CEO", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2784473, "responseDateTime": "2020-09-29T10:39:11.41", "translationMethod": null, "response": "Thank you for your feedback.\n \nFirst, I appreciate that you shared the \u201cpros\u201d and opportunities that are available to our team\u2014there is a lot to learn here, there are so many great people, and there\u2019s amazing potential for those who are invested in our organization and its mission. \n \nMy team has and continues to strive toward offering career-building experiences and growth opportunities for all of our employees as we execute on our mission to help ASUG members make more possible. There are numerous and recent examples of employees taking on new challenges and expanding their skillsets in new roles. In addition, we created a Diversity and Inclusion Council that\u2019s spearheaded by our employees, who volunteered to serve on the council and bring together a range of experiences and backgrounds. All of us are very excited about this important initiative.\n \nAs an organization, we have embraced the values we created as a group, and we strive to live them every day in service of our customers. This has been especially true in 2020, as we have rallied around our values and each other during these times of great change and uncertainty. There\u2019s always room for improvement, and we will continue to work toward achieving our goals and living our values in 2020 and beyond.\n \nGeoff Scott\nCEO, ASUG", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Jan 8th, 2021 12:06AM
|
Jan 8th, 2021 12:06AM
|
ASUG
|
|
|
|
private:asug
|
https://www.glassdoor.com?employer_id=817997
|
Apr 2nd, 2020 12:00AM
|
Open
|
Open
|
ASUG
|
|
United States
|
USA
|
Great place to work
|
|
Leadership is invested in the personal and professional growth of employees. There is regular communication from upper level management to all staff, and the CEO is great at providing open forums for the entire team to raise questions or voice concerns on sensitive topics. The company is fiercely dedicated to living its values and promoting a healthy work culture.
|
Unfortunately, not everyone is a team player. While the great majority of staff are highly motivated and engaged with their work, those few who aren’t can be difficult to work around. This is a fairly active work environment and it takes a lot of energy and flexibility to excel here.
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
1.0
|
APPROVE
|
0.0
|
5.0
|
3.0
|
5.0
|
4.0
|
5.0
|
5.0
|
|
817997
|
Open
|
Keep doing what you’re doing. Reward departments that collaborate and consider restructuring those that are less successful. Most importantly, continue to celebrate employees at all levels, maintain transparent communication into decision making, and hold the entire staff to high performance levels.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "CEO", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2580391, "responseDateTime": "2020-04-03T10:21:26.233", "translationMethod": null, "response": "Thank you for your feedback. I\u2019m pleased to see that you mentioned our employees are \u201cfiercely dedicated to living ASUG\u2019s values and promoting a healthy work culture.\u201d I couldn\u2019t agree more with you! The team we have is extremely hard-working and passionate about serving and celebrating our customers\u2014and that\u2019s never been more evident to me.\n \n-Geoff Scott, ASUG", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
|
|
|
Jan 8th, 2021 12:06AM
|
Jan 8th, 2021 12:06AM
|
ASUG
|
|
|
|
private:asug
|
https://www.glassdoor.com?employer_id=817997
|
Nov 6th, 2019 12:00AM
|
Open
|
Open
|
ASUG
|
|
Chicago, IL
|
|
Not disgruntled, just disappointed
|
|
Create great connections with clients, nice looking office, there some great people there, great travel accommodations, the mission is solid at its core.
|
Where does one even begin? For a mission that has such great intentions and possibilities, it doesn't maintain those sentiments internally. Preaching proactivity, yet being reactive with employees, and preaching empathy when that's the largest void in the office. Those in entry/associate level positions are being told their thoughts matter when in reality it's a bizarre power dynamic that makes you feel as if whatever you say won't have an effect. This isn't just a personal experience, it's an experience that, unfortunately, a lot of us will continue to deal with. The place is struggling with what type of office it wants to be, and while it appears to attract millennials, upper management is the complete opposite and still retains norms from the 90s and early 2000s which lead to a confusing work environment.
Optics are massive here, and are more important than the work you are doing. In this office, choose wisely who you trust because everyone whispers and is completely content with creating an unwelcoming workplace, whether they're confused or not. Essentially, if you're supposed to work until 5, make sure you stay until 5:10 because it's game of chicken to see who leaves first. Lastly, please treat your employees as if they're individuals, rather than carbon copies of the next person. There's no book on how to work with millennials and it's important from upper management to utilize the strengths in their employees, instead of placing everyone in the same buckets. If we have complaints, listen to us, rather than instantly coming up with a counter in an attempt to lessen your responsibility as a supervisor and to erase the value of what your employee is experiencing. Remember, nobody wants to come to a place they feel unwelcome and it's not something they've grabbed out of the air.
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
1.0
|
1.0
|
2.0
|
1.0
|
1.0
|
3.0
|
1.0
|
|
817997
|
Open
|
Start treating people as PEOPLE, and not just by the departments they work within or their age group. There is a lack of leadership within the organization that has seemingly failed to rally anyone, while in turn, scared people away. Also, create a clear path to growth, because everyone I've spoken to, has a feeling of being trapped and not knowing what position's to apply for elsewhere, or where to grow within the company.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "CEO", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2471058, "responseDateTime": "2020-01-08T10:22:23.523", "translationMethod": null, "response": "Thank you for your feedback.\n \nI\u2019m sorry your experiences with ASUG were not as favorable as what we strive to deliver for all of our valued employees. My team has\u2014and will continue to strive toward\u2014providing meaningful and career-building experiences for our employees as we follow our mission to help ASUG members make more possible.\n \nIn 2019, we implemented several significant improvements in our organization, including the values we endeavor to live every day in service of our customers. I know there is still room for improvement, and that\u2019s what we all are working toward in 2020 and beyond. \n \n-Geoff Scott, ASUG", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Jan 8th, 2021 12:06AM
|
Jan 8th, 2021 12:06AM
|
ASUG
|
|
|
|
private:asug
|
https://www.glassdoor.com?employer_id=817997
|
Oct 30th, 2019 12:00AM
|
Open
|
Open
|
ASUG
|
Employee
|
United States
|
USA
|
Company has purpose, but management is absolutely delusional
|
|
For the most part, you're able to take on a lot of projects and responsibilities you couldn't at a larger company. There is a lot to learn if you are eager to do so. You get to work along side a powerful company (SAP) in the ever-changing tech space. Benefits are good. Work life balance is fair for the most part, except when you're in "event season."
|
The turnover rate is absolutely astounding and no one will speak about it, and it really effects the already toxic culture. There is hardly any room for growth, and each department gets to decide the rules in regards to bonuses/promotions/raises so there is absolutely no consistency or fairness. Management has the tendency to hire their friends that are completely unfit for their jobs and are solely hungry for a specific job title. ASUG hired an outside research company to help tell them what their company values should be--they couldn't even figure it out in-house. There are no processes or ways of doing things consistently so it's a constant, confusing free-for-all.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
4.0
|
2.0
|
4.0
|
1.0
|
2.0
|
4.0
|
1.0
|
|
817997
|
Open
|
Listen to your employees on the ground level---there are a lot of good, hard workers here that want ASUG to improve and have great ideas as to how. Everyone here is an adult and it's time to start treating people like it!
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "CEO", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2394597, "responseDateTime": "2019-11-04T04:39:38.467", "translationMethod": null, "response": "Thank you for taking the time to leave your thoughts. I agree that one of the things that\u2019s great about ASUG is the ability for people on the team \u201cto take on a lot of projects and responsibilities you couldn\u2019t at a larger company. There is a lot to learn if you are eager to do so,\u201d as you write. That gets to one of our core values: Work Fearlessly. \n \nWe have been putting a lot of energy and resources behind ensuring consistency in all of our processes, and we\u2019ve made good progress in 2019. We do that by doing exactly what you say: listening to all of our employees. On occasion, we also look outside our organization to help us understand an issue from a third-party point of view, which brings a diversity of opinion that\u2019s helpful. I can assure you that all of this effort toward improvement will continue into 2020 and beyond.\n\n-Geoff Scott, ASUG", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Jan 8th, 2021 12:06AM
|
Jan 8th, 2021 12:06AM
|
ASUG
|
|
|
|
private:asug
|
https://www.glassdoor.com?employer_id=817997
|
Sep 3rd, 2019 12:00AM
|
Open
|
Open
|
ASUG
|
Conference Producer
|
Syracuse, NY
|
|
Struggling to empower employees & define process
|
|
Great opportunities to make and facilitate connections. I highly valued the chances I had to interact with people from all across the world in quite a few different aspects of business. I was initially given significant autonomy to become an internal subject matter expert and help lead business decisions about individual product brands.
I enjoyed the tight knit atmosphere of the Syracuse office and felt valued and supported by most of my local colleagues.
|
ASUG has struggled to make the acquisition of Eventful Conferences feel like a part of its core business. Morale is dangerously low among many of the employees. When management needs to constantly reassure a group that they aren't shutting down an office, it's a sign that people don't feel secure or, to some extent, valued. With significant turnover and low effort to fill those positions, people feel uneasy about their future.
The most distressing part of the last 2 years of my time with Eventful and ASUG (essentially the entire time post-acquisition) was the shift from a product-driven mindset to a marketing-driven mindset, making me and several others feel seriously disempowered. Decisions that previously relied on input from product experts were now being made by a marketing team that struggled to achieve much beyond segmenting email audiences. While some good faith efforts were made to create better messaging, much of that content (created by the product team) was left on the table and hardly used. Even those on the marketing team were hamstrung by a deluge of new process hurdles - often times being told to stop doing what was previously done but not being given a clear direction for how to do something differently. All of Eventful felt paralyzed by new layers of management and approval that did not have clear instructions or consistent application. Even when this was brought to leadership within the company, it was met with either blatant lip service or unclear and unkept promises to get better soon.
I know that many people also feel underpaid for the amount of work they do. The Events team, for instance, is expected to put in enormous overtime hours during peak conference season for a pittance of compensation. I went 3 years without a raise and at the time I left the company I was making about 7% less than in my first year due to failure to keep pace with inflation and changes (i.e., reductions) in the bonus structure for Producers despite working on conferences that generated more revenue and profit.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
0.0
|
NO_OPINION
|
5.0
|
2.0
|
2.0
|
2.0
|
2.0
|
1.0
|
1.0
|
|
817997
|
Open
|
Recognize the value in employees who have knowledge and experience to share.
If you're going to change the process for everything, have an idea of what you want to replace it with before you tell people to stop doing it the old way.
Maintain some of the individuality of the conference brands, you don't need to standardize everything.
Please stop using the picture of the woman in the red power suit for the Call for Speakers.
Pay people fairly for the work they do and give people raises to recognize commitment, loyalty, and good work.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "CEO", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2311667, "responseDateTime": "2019-09-05T07:05:19.697", "translationMethod": null, "response": "Thank you for your contributions to ASUG and Eventful Conferences, and for taking the time to share your thoughts on working at our organization.\n\nChange is never easy, and ASUG is changing fast. We are growing and trying new things, and as a result, we are doing things differently than we did in the past. We are embracing this transformation for the same reason we do anything else: with the mission to help our customers get the most value from their SAP investments.\n\nIt will be our employees\u2014the ones who have been with us and are here now\u2014and the skillsets they possess and desire they have to serve our customers who will continue to help move this organization forward to an even better place than we are now.\n\n-Geoff Scott, ASUG", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
4.0
|
|
|
|
Jan 8th, 2021 12:06AM
|
Jan 8th, 2021 12:06AM
|
ASUG
|
|
|
|
private:asug
|
https://www.glassdoor.com?employer_id=817997
|
Aug 13th, 2019 12:00AM
|
Open
|
Open
|
ASUG
|
|
Chicago, IL
|
|
It's a great place and it's only going to get better.
|
|
The best thing about ASUG is the people. This is a group of caring individuals that truly want to make a difference and genuinely care about what they do.
The office and location are on point- a commuters dream.
ASUG offers above-average benefits, office perks- snacks, drinks, happy-hour Fridays, company outings- they have it all!
The work can be fast-paced, high-energy, and challenging but if you enjoy learning and growing professionally this is a great place. There is never a shortage of opportunities if you are willing to take them.
The CEO takes the time to write an email every week to the organization- on his thoughts for the week. To me, that is someone who cares- not many CEO's take the time out of their lives to do that.
|
It's not a perfect company, nor will it ever be perfect; is any company really perfect?
There has been a fairly large turnover recently- the CEO even mentioned it in his recent email to the organization. There are things that can improve and changes that can be made but they are working on it. I think the company has a lot to offer, if you can weather the storm I believe the reward will be worth it.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
2.0
|
4.0
|
4.0
|
4.0
|
4.0
|
4.0
|
4.0
|
|
817997
|
Open
|
Continue to listen to your employees. Continue the open door policy and the CEO weekly emails. ASUG is about people and the people that work here will do more for the customers when they feel heard and appreciated- you're on the right track.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "CEO", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2292303, "responseDateTime": "2019-08-22T06:18:45.083", "translationMethod": null, "response": "Thank you for your feedback. I couldn\u2019t agree more! The best thing about ASUG is the people\u2014our amazing employees, hundreds of inspiring volunteers who bring energy to our 38 North American chapters, and thousands of customers who make life-changing connections and long-lasting relationships through the ASUG network.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
4.0
|
|
|
|
Jan 8th, 2021 12:06AM
|
Jan 8th, 2021 12:06AM
|
ASUG
|
|
|
|
private:asug
|
https://www.glassdoor.com?employer_id=817997
|
Aug 8th, 2019 12:00AM
|
Open
|
Open
|
ASUG
|
Conference Producer
|
Syracuse, NY
|
|
Would very highly advise you don’t consider this company
|
|
Great exposure to the greater SAP community.
|
In all of the organizations I have worked at or interfaced with in my career, this is by far and wide the worst. To start, the experience/product for their customers is awful (during my time, members of the user group grandstanded a presentation at the volunteer conference to air their grievances, they plead with ASUG to “help them, help ASUG”).
NEVER and I truly mean never, have I been a part of an organization with a more disorganized and unfit management team. I worked for Eventful Conferences (the arm of the company that executes their conferences) —the staff I interfaced with on the Eventful side also had challenges — more related to a shift from entrepreneurial to mid market, but overall was kind and supportive and made every attempt to collaborate with the ASUG side of the enterprise as we were "all one team" with many centralized components. On the ASUG side their is little strategic vision, people are overworked and unhappy, and most unfortunate of all, disrespect runs rampant.
Their CEO refuses to acknowledge or deal with any issues at hand, and their marketing team is so far behind best practices, not to mention inclusive of department members who behave extremely inappropriately and are not at all held accountable. In the less than one year I worked for this company over 15 people (that I am aware of ) left. Other team members were terminated through various means that I would argue no one would want to subject themselves to willingly.
I truly don't know how they will dig themselves out of this hole, but should they, there is much opportunity to be not only a great resource for the SAP community, but a great company. But if the ability to foster growth, create a great product for your customers and do it in an environment where you are respected and encouraged, right now, this is not that organization.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
5.0
|
1.0
|
4.0
|
1.0
|
1.0
|
2.0
|
1.0
|
|
817997
|
Open
|
You should be ashamed of the culture that your example has fostered. It is your responsibility to seek the resources needed to empower your people to create a process in which the outcome is a great product.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "CEO", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2284128, "responseDateTime": "2019-08-16T07:48:05.593", "translationMethod": null, "response": "Thank you for your feedback. \n\nI\u2019m sorry your experiences with ASUG were not as beneficial as what we aim to deliver for all of our valued employees. I can assure you that my team will always strive to provide meaningful and worthwhile experiences for our employees and customers as we continue to help ASUG members make more possible today.\n\nWe have made many recent and significant improvements in our overall organization and the culture and values we endeavor to represent. I know there is still room for improvement, and that\u2019s what we all are working toward. \n\nASUG is changing fast. We are growing, and we are doing things differently. Overall, ASUG is stronger than it has ever been. We have many great opportunities in front of us, and every employee has a similar opportunity to make an impact here. \n \n-Geoff Scott, CEO, ASUG", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
1.0
|
|
|
|
Jan 8th, 2021 12:06AM
|
Jan 8th, 2021 12:06AM
|
ASUG
|
|
|
|
private:asug
|
https://www.glassdoor.com?employer_id=817997
|
Jul 2nd, 2019 12:00AM
|
Open
|
Open
|
ASUG
|
Sales
|
Chicago, IL
|
|
Great kept secret in the Chicago tech community
|
|
Very happy customers who support the mission
Awesome networking opportunities
Culture is an evolving but good one with lots of social events
Values the community
Strong leadership
Supports individual opinions and ideas
Opportunity for growth and career development
Get to wear a lot of different shoes and try new ideas
Good office and location, especially the rooftop
Great people to work with
|
Depending on the role, can be a lot of travel
Can be somewhat ambiguous, so not for those who need plans and schedules laid out for them
Compensation is average
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
2.0
|
5.0
|
4.0
|
4.0
|
5.0
|
3.0
|
5.0
|
|
817997
|
Open
|
Continue to listen to your employees and implement changes to support them and customers. Keep focusing on evolving the culture and product to drive growth.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Jan 8th, 2021 12:06AM
|
Jan 8th, 2021 12:06AM
|
ASUG
|
|
|
|
private:asug
|
https://www.glassdoor.com?employer_id=817997
|
Dec 13th, 2018 12:00AM
|
Open
|
Open
|
ASUG
|
|
United States
|
USA
|
It's Okay I guess, looking for more
|
|
Lots of room for advancement
|
There's a marketing restructuring right now and things are a mess
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
-1.0
|
DISAPPROVE
|
0.0
|
3.0
|
5.0
|
5.0
|
4.0
|
3.0
|
2.0
|
|
817997
|
Open
|
Listen to your employees
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Jan 8th, 2021 12:06AM
|
Jan 8th, 2021 12:06AM
|
ASUG
|
|
|