|
private:atgtickets
|
https://www.glassdoor.com?employer_id=35785
|
Dec 17th, 2020 12:00AM
|
Open
|
Open
|
Ambassador Theatre Group
|
Operations
|
United States
|
USA
|
Great Place to Work
|
|
Very relaxed office with great people!
|
Have not experienced any cons
|
|
|
|
|
|
|
0.0
|
5.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
35785
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Talent Acquisition Manager", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2908662, "responseDateTime": "2020-12-21T02:22:01.567", "translationMethod": null, "response": "Thank you - I really appreciate you leaving your comments!", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Jan 8th, 2021 12:23AM
|
Jan 8th, 2021 12:23AM
|
ATG Tickets
|
|
|
|
private:atgtickets
|
https://www.glassdoor.com?employer_id=35785
|
Dec 6th, 2020 12:00AM
|
Open
|
Open
|
Ambassador Theatre Group
|
Group Sales Representative
|
London, England
|
|
Poor management - execs handled their response to covid-19 very poorly
|
|
Great office culture
Free tickets
Your colleagues are your work family
|
You are paid peanuts
You are overworked and the workload is not shared evenly
Management can become quite cliquely
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
0.0
|
NO_OPINION
|
0.0
|
3.0
|
1.0
|
3.0
|
1.0
|
5.0
|
1.0
|
|
35785
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Talent Acquisition Manager", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2891995, "responseDateTime": "2020-12-09T02:38:59.987", "translationMethod": null, "response": "Hello, and thanks for leaving your review. I am glad to read your comments about the office culture and the team you worked with - I'm really glad you have put these in the positives list. I am sorry however to read your negatives list, which I will share with the team. I am most sorry to read your title that the response to COVID was poor. Although we have heard negative comments from a small number of people, the vast majority of feedback we've had so far has been really positive about how the leadership team has handled the pandemic. I appreciate you no longer work for the company; I hope you had the chance to complete an exit interview, but if you did not or you have any further comments that would help us improve, particularly about the distribution of work, please do contact us on hr@theambassadors.com. Thank you again for leaving your review.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Jan 8th, 2021 12:23AM
|
Jan 8th, 2021 12:23AM
|
ATG Tickets
|
|
|
|
private:atgtickets
|
https://www.glassdoor.com?employer_id=35785
|
Dec 1st, 2020 12:00AM
|
Open
|
Open
|
Ambassador Theatre Group
|
Front of House Staff
|
Edinburgh, Scotland
|
|
Big company
|
|
There are plenty shifts available and some perks of the job, management are nice and there is some holiday/sick pay.
|
The zero hour contracts are minimum wage.
|
|
|
|
|
|
|
0.0
|
4.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
35785
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Talent Acquisition Manager", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2881120, "responseDateTime": "2020-12-02T02:39:00.867", "translationMethod": null, "response": "Hi, thank you for leaving your comments. I'm glad to see from your star rating you've found it positive overall. Thanks again and best wishes.", "responseOriginal": null, "countNotHelpful": 0}]
|
PART_TIME
|
No
|
Yes
|
|
0.0
|
|
|
|
Jan 8th, 2021 12:23AM
|
Jan 8th, 2021 12:23AM
|
ATG Tickets
|
|
|
|
private:atgtickets
|
https://www.glassdoor.com?employer_id=35785
|
Nov 26th, 2020 12:00AM
|
Open
|
Open
|
Ambassador Theatre Group
|
General Manager
|
London, England
|
|
Great Development opportunities and great Head office support, a great company to work for.
|
|
development, training, progression, free tickets, working accross many venues, engagement with managers, away days, great shows, appreciation, being made to feel empowered, trust in their staff, forward thinking, always want staff feedback, staff retention.
|
heavy work load, low pay, occasionally unsociable hours, comms sometimes are lacking, mass emails seem less personable.
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
1.0
|
APPROVE
|
0.0
|
5.0
|
3.0
|
4.0
|
5.0
|
4.0
|
4.0
|
|
35785
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Jan 8th, 2021 12:23AM
|
Jan 8th, 2021 12:23AM
|
ATG Tickets
|
|
|
|
private:atgtickets
|
https://www.glassdoor.com?employer_id=35785
|
Nov 8th, 2020 12:00AM
|
Open
|
Open
|
Ambassador Theatre Group
|
Customer Experience
|
United Kingdom
|
GBR
|
Great
|
|
enjoyable, welcoming, rewarding, good atmosphere
|
late hours, short shifts, 0 hours
|
|
|
|
|
|
|
0.0
|
5.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
35785
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "HR Business Partner - Recruitment", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2848275, "responseDateTime": "2020-11-09T03:20:47.567", "translationMethod": null, "response": "Hi, thank you for leaving your review - I'm really glad to read your positive comments and that you felt it was rewarding. Thank you too for pointing out that our Customer Experience team shifts tend to be short (usually 3.5 - 4.5 hours), evening shifts and vary depending on when shows are booked. Thanks again and I'm really glad your experience overall was positive.", "responseOriginal": null, "countNotHelpful": 0}]
|
PART_TIME
|
No
|
Yes
|
|
0.0
|
|
|
|
Jan 8th, 2021 12:23AM
|
Jan 8th, 2021 12:23AM
|
ATG Tickets
|
|
|
|
private:atgtickets
|
https://www.glassdoor.com?employer_id=35785
|
Nov 3rd, 2020 12:00AM
|
Open
|
Open
|
Ambassador Theatre Group
|
Marketing and Communications Assistant
|
Oxford, England
|
|
Great venue experience
|
|
Venue teams are wonderful to work with
|
Minimum pay and very few benefits. Can get forgotten amongst their favourite venues.
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
1.0
|
APPROVE
|
0.0
|
4.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
35785
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "HR Business Partner - Recruitment", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2841636, "responseDateTime": "2020-11-04T01:54:37.42", "translationMethod": null, "response": "Thank you very much for leaving your review, and I'm really glad you enjoyed your work. I'm sorry to hear you felt there were favourite venues or that you were forgotten and I hope this is something we can change. Thank you again for posting your thoughts and best wishes.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Jan 8th, 2021 12:23AM
|
Jan 8th, 2021 12:23AM
|
ATG Tickets
|
|
|
|
private:atgtickets
|
https://www.glassdoor.com?employer_id=35785
|
Oct 26th, 2020 12:00AM
|
Open
|
Open
|
Ambassador Theatre Group
|
Cover Supervisor
|
London, England
|
|
Amazing place
|
|
Amazing place too work, amazing experience working here
|
Your experience very much depends on your managers as some managers are awful
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
0.0
|
5.0
|
4.0
|
5.0
|
5.0
|
3.0
|
4.0
|
|
35785
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "HR Business Partner - Recruitment", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2839801, "responseDateTime": "2020-11-03T02:19:43.753", "translationMethod": null, "response": "Hi, thank you very much for leaving your comments. I'm really glad your experience overall was so positive! I appreciate things can sometimes go wrong and I hope you felt any problems you did experience or witness were resolved. Thank you and again I'm glad to hear your experience overall was so good.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
4.0
|
|
|
|
Jan 8th, 2021 12:23AM
|
Jan 8th, 2021 12:23AM
|
ATG Tickets
|
|
|
|
private:atgtickets
|
https://www.glassdoor.com?employer_id=35785
|
Oct 18th, 2020 12:00AM
|
Open
|
Open
|
Ambassador Theatre Group
|
Assistant - Ticketing, Sales and Operations
|
Manchester, England
|
|
My Second Home
|
|
Bringing the joy of theatre to customers old and new.
Working with like minded people who become friends for life
Watching dress rehearsals for new shows
Getting to meet actors you’ve loved from afar and watched on staged for years
Dealing with the menagerie of company managers who come through our doors
Always learning
|
The only one is not getting to see as many shows because you are working the majority of them.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
0.0
|
NO_OPINION
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
4.0
|
5.0
|
|
35785
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "HR Business Partner - Recruitment", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2839810, "responseDateTime": "2020-11-03T02:27:15.547", "translationMethod": null, "response": "Thank you so much for this - I'm so glad to hear this is how you feel about your work and the people you meet every day. You've really summed up what we are all missing during the coronavirus pandemic! Thank you again, and I really hope we will be back to the world you've described soon.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Jan 8th, 2021 12:23AM
|
Jan 8th, 2021 12:23AM
|
ATG Tickets
|
|
|
|
private:atgtickets
|
https://www.glassdoor.com?employer_id=35785
|
Oct 17th, 2020 12:00AM
|
Open
|
Open
|
Ambassador Theatre Group
|
Theatre Technician
|
Stoke-on-Trent, England
|
|
Great
|
|
Good company nice people fun shifts
|
Late shifts strange working hourw
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
35785
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "HR Business Partner - Recruitment", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2839816, "responseDateTime": "2020-11-03T02:31:49.563", "translationMethod": null, "response": "Thank you very much for leaving your comments, and I'm glad you enjoy your work and the people you work with. It's true we are mostly open during evenings and weekends and technicians will often be among the last to finish or might be working over night. Thank you for pointing this out as it's important to consider for people who might be thinking about working in theatre. Thank you again and best wishes.", "responseOriginal": null, "countNotHelpful": 0}]
|
PART_TIME
|
No
|
Yes
|
|
0.0
|
|
|
|
Jan 8th, 2021 12:23AM
|
Jan 8th, 2021 12:23AM
|
ATG Tickets
|
|
|
|
private:atgtickets
|
https://www.glassdoor.com?employer_id=35785
|
Oct 12th, 2020 12:00AM
|
Open
|
Open
|
Ambassador Theatre Group
|
|
United Kingdom
|
GBR
|
Average company with not much room to progress
|
|
Has a large network of theatres
|
Unsafe buildings that are in desperate need of repair, but these issues are never fixed. Management prefer to focus on customer areas such as installing new bars.
|
|
|
|
|
|
|
0.0
|
3.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
35785
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "HR Business Partner - Recruitment", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2839852, "responseDateTime": "2020-11-03T02:59:55.26", "translationMethod": null, "response": "Thank you very much for leaving your thoughts. It struck me that you've mentioned the large network of theatres, but also that you felt there isn't the room to progress. I think we have many specialist teams where I appreciate it may feel there isn't room to progress in a linear way, but do have space to move around the company and I know we are working on how to better support people to do this. I can't agree with your comment that issues in our buildings are 'never' fixed, but I appreciate sometimes issues have to be prioritised and you may have had to wait if your issue was not urgent. While I'm sure our Property and Risk teams would agree there are challenges to working with our older, listed theatres in particular, I've seen first hand the expertise in that team and the way they get started immediately when urgent problems do occur. On a really basic day to day level, we have a reporting system for risks and incidents that we should all be using, so I hope that if there were problems you witnessed they were highlighted. I appreciate we see this differently and if you feel this isn't being done properly please do tell us - there isn't space here to explain how dedicated the Property and Risk teams are but I know they would want to hear your thoughts if you have any more to add - you can contact me on recruitment@theambassadors.com", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
4.0
|
|
|
|
Jan 8th, 2021 12:23AM
|
Jan 8th, 2021 12:23AM
|
ATG Tickets
|
|
|