|
private:bigtincan
|
https://www.glassdoor.com?employer_id=623667
|
Jun 16th, 2020 12:00AM
|
Open
|
Open
|
Bigtincan
|
|
Australia
|
AUS
|
Supportive, growing, exciting company
|
|
Great culture, fast growth company that's exciting to be a part of, with an awesome group of people who are all very supportive.
|
As with any growth business, this is a place for energised people who are comfortable with change, that comes with being a growing company
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
623667
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Jan 10th, 2021 04:37PM
|
Jan 10th, 2021 04:37PM
|
bigtincan
|
|
|
|
private:bigtincan
|
https://www.glassdoor.com?employer_id=623667
|
Jun 15th, 2020 12:00AM
|
Open
|
Open
|
Bigtincan
|
Operations Engineer
|
Glasgow, Scotland
|
|
Great Prospects - Never Dull
|
|
The work is always interesting: You will never lack learning opportunities in this dynamic, growing company.
|
With staff and projects distributed globally, it can be difficult to know when to log off.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
4.0
|
4.0
|
4.0
|
5.0
|
4.0
|
5.0
|
|
623667
|
Open
|
Excellent work so far. Must pay attention to stability as the company expands both headcount and locations.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
|
|
|
Jan 10th, 2021 04:37PM
|
Jan 10th, 2021 04:37PM
|
bigtincan
|
|
|
|
private:bigtincan
|
https://www.glassdoor.com?employer_id=623667
|
Jun 15th, 2020 12:00AM
|
Open
|
Open
|
Bigtincan
|
Senior Technical Support Engineer
|
Glasgow, Scotland
|
|
Very supportive company
|
|
The company is extremely supportive and everyone works well in a team.
My experience in the Glasgow office has been excellent
|
No cons so far, that I can think of.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
4.0
|
5.0
|
5.0
|
|
623667
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
|
|
|
Jan 10th, 2021 04:37PM
|
Jan 10th, 2021 04:37PM
|
bigtincan
|
|
|
|
private:bigtincan
|
https://www.glassdoor.com?employer_id=623667
|
May 27th, 2020 12:00AM
|
Open
|
Open
|
Bigtincan
|
|
Sydney
|
|
get out as quickly as possible
|
|
free lunch once a week
|
far too many. no direction, no empathy, lazy co workers doing the minimum to just cash in the check, no growth opportunity
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
8.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
|
623667
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "People and Culture Manager", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2637433, "responseDateTime": "2020-05-31T19:54:19.777", "translationMethod": null, "response": "Thank you for your feedback. We recently conducted an anonymous pulse survey to ensure our support and understanding of our employees needs at this time. The response demonstrated strong engagement of our teams and overall a positive result on how we are supporting our people at this time. The way we have managed the impact of COVID19 has enabled us to continue our success, and the team is working incredibly hard so I\u2019m sad to hear your impression that people were lazy or that there wasn\u2019t empathy in the organisation. I\u2019m happy for you to connect with me directly to discuss your personal experience kate.cowman@bigtincan.com.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Jan 10th, 2021 04:37PM
|
Jan 10th, 2021 04:37PM
|
bigtincan
|
|
|
|
private:bigtincan
|
https://www.glassdoor.com?employer_id=623667
|
Mar 12th, 2020 12:00AM
|
Open
|
Open
|
Bigtincan
|
Software Engineer
|
Sydney
|
|
Not the worst, not the best
|
|
Team is protected to do work with minimal disruptions (most of time)
Usually there's a free lunch once a week
End of month food and drinks
Flexible work from home arrangements
Regular optional company wide meetings
|
Culture can be improved, everyone just goes there to work then goes home.
There's no team social budgets, no clear policy on training and training budget.
I can't even see how much sick leave I've got.
Very strict pay review times, once per year at the end of financial year. If you want it earlier, too bad.
No regular performance review in place so you have no idea if you're doing well or not, no sense of career progression.
So many people coming and going from the company
Politics have pushed many people out from the company
Politics are starting to bleed into the remaining teams and affecting ability to complete work
Paid below market rates
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
2.0
|
3.0
|
4.0
|
2.0
|
2.0
|
1.0
|
3.0
|
|
623667
|
Open
|
There needs to be a centralised system where everyone can see the available training, social options and budgets.
Regular performance review must begin from the top down.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "People and Culture Manager", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2564210, "responseDateTime": "2020-03-17T13:24:38.093", "translationMethod": null, "response": "Thank you for your feedback. We always want to work on our culture so that people are engaged in the work that they are doing and we have recently hired an experienced Software Engineering Manager to support the growing team in the Sydney office. In the past quarter we have had 43 people start and 6 people leave globally.\n\nWe are a globally dispersed team of 145 people - Budgets exist for both social and training, due to the remote nature of our workforce these are centralised currently. For social, please join the Slack channel for CultureX and help drive this. For training please speak to your manager on the specific training you are seeking for yourself and/or others and we can look at the best way to support this. We are looking at ways to make both of these budgets more transparent. \n\nWe recently rolled out a quarterly check in for performance for all engineering. You state that it must begin top down, however, if your manager has not schedule this with you I would encourage you to be proactive and schedule this with them. This will enable you to discuss your performance, training needs and concerns about politics. \n\nIf you are seeing politics that is impacting negatively please do raise this up with your manager or P&C so we can support to rectify this.\n\nWe want to have a place that people can perform to their best - Your manager or myself will be happy to support you, if you have ideas on how we can improve please come and speak with us directly.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Jan 10th, 2021 04:37PM
|
Jan 10th, 2021 04:37PM
|
bigtincan
|
|
|
|
private:bigtincan
|
https://www.glassdoor.com?employer_id=623667
|
Feb 4th, 2020 12:00AM
|
Open
|
Open
|
Bigtincan
|
Software Engineer
|
Sydney
|
|
Incredible culture and values! Many opportunities for career growth.
|
|
* Many opportunities to reinvent yourself and to influence the direction that your career takes.
* Flexible working hours
* Work from home
* Free lunch once a week
* Great encouragement from Management
|
Need to work with the team from different Time Zones
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
623667
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
|
|
|
Jan 10th, 2021 04:37PM
|
Jan 10th, 2021 04:37PM
|
bigtincan
|
|
|
|
private:bigtincan
|
https://www.glassdoor.com?employer_id=623667
|
Dec 12th, 2019 12:00AM
|
Open
|
Open
|
Bigtincan
|
Software Engineer/QA
|
Sydney
|
|
Bigtincan is a great place to work
|
|
Bigtincan is a great place to work. They offer extensive on-the-job training, value employee happiness and engagement, and offer a lot of benefits not found in other companies.
I have the flexibility I need to maintain a positive work-life balance, as well as ongoing support from management and my peers to do my job well, feel heard, learn and feel like my opinion is valued and that I am making a difference.
|
Sometimes remote teams can face challenges like timezone differences. This is not unique to Bigtincan, but it is something that the company is aware of and working hard to improve.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
2.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
623667
|
Open
|
There are some amazing minds and really good teams in this organisation. I am fortunate to work with a great group of people who I trust to do the grunt work required to take Bigtincan to greater heights. Trust them to do this and you will be amazed.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
|
|
|
Jan 10th, 2021 04:37PM
|
Jan 10th, 2021 04:37PM
|
bigtincan
|
|
|
|
private:bigtincan
|
https://www.glassdoor.com?employer_id=623667
|
Oct 26th, 2019 12:00AM
|
Open
|
Open
|
Bigtincan
|
|
Sydney
|
|
Engineer
|
|
1 free lunch a week
|
No training budget, no social budget, no code review or hackathon budget, no personal improvement or fitness budget...just come to work, do the thing in front of you and leave
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
17.0
|
1.0
|
0.0
|
1.0
|
1.0
|
1.0
|
2.0
|
|
623667
|
Open
|
Wonder why you have lost 30 engineers recently?
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Jan 10th, 2021 04:37PM
|
Jan 10th, 2021 04:37PM
|
bigtincan
|
|
|
|
private:bigtincan
|
https://www.glassdoor.com?employer_id=623667
|
Oct 22nd, 2019 12:00AM
|
Open
|
Open
|
Bigtincan
|
Enterprise Sales
|
Waltham, MA
|
|
Strong team of doers, Customer First Approach
|
|
I've been at Bigtincan for nearly five years and have seen a lot of change during that time going from a small privately held company to going public and acquiring 4 companies since doing so.
-Customer first approach (no cookie-cutter product for selling to Enterprise clients)
-No micromanagement (this team is very selective about hiring in sales and therefore does not hire people who they need to micromanage)
-Promotion & Growth - they prefer to promote vs hiring someone from outside the company to leapfrog.
-Ability to travel and see new places (this management team wants sales physically in front of customers and that's a good thing for you and the customer)
-Little to no bureaucracy
-CEO who is actually willing to sit and listen to you one on one and also your prospects/clients. He takes employee feedback seriously (literally takes notes in my meetings with him)
-Product manager was previously a customer (you can't really ask for a better product manager scenario than that)
-Dealing with large clients takes a lot of preparation and resources. This company has some of the best people to help when asked (core engineering, customer success, product managers, professional services and C-Suite are all happy to be involved in deals when asked)
|
-Through acquisitions comes the challenge of organizing new people and products (takes time)
-Office is not downtown with nerf guns, six kegs, and a bunch of beanie bags (some people are used to that these days)
-Selling to Enterprise clients mostly requires prioritization of certain things (meaning it may be someone else's customer who has priority at the moment, but priorities are based on $. The same goes for your pipeline, you spend the most time on your biggest prospects in any sales position at any company)
-If you are not self-sufficient you will not do well here. This is a culture of try first, ask later. The doers make the $ and do well. If you are used to being told what to do or have managers close all your deals for you this is not the right company. Be creative, make a business case, and execute and you will excel here.
-Typically those who come from a past of selling to marketing perform much better than those who traditionally sold to IT (much different sell)
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
4.0
|
5.0
|
4.0
|
4.0
|
4.0
|
4.0
|
|
623667
|
Open
|
-Remain selective about new hires
-Continue listening to employees and customers
-Continue rewarding those who think outside the box
-Ensure sales AND engineering are on the same page about product feature enhancements and roadmap (and why things are ordered the way they are)
-Continue investing in the right marketing initiatives and events (leads, leads, leads)
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
6.0
|
|
|
|
Jan 10th, 2021 04:37PM
|
Jan 10th, 2021 04:37PM
|
bigtincan
|
|
|
|
private:bigtincan
|
https://www.glassdoor.com?employer_id=623667
|
Oct 21st, 2019 12:00AM
|
Open
|
Open
|
Bigtincan
|
Inside Sales Representative
|
Waltham, MA
|
|
There are better places to work
|
|
Small startup with high visibility and a great product.
|
Management does not value employees input very much. There's not much room to grow and the bonus structure is not great to say the least. Metrics for sales team are way too high and compensation is too low.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
9.0
|
1.0
|
3.0
|
1.0
|
1.0
|
1.0
|
1.0
|
|
623667
|
Open
|
Do a better job rewarding employees and maybe they will stick around longer.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Jan 10th, 2021 04:37PM
|
Jan 10th, 2021 04:37PM
|
bigtincan
|
|
|