|
private:biziq
|
https://www.glassdoor.com?employer_id=1042129
|
Jan 8th, 2021 12:00AM
|
Open
|
Open
|
BizIQ
|
Account Manager
|
Phoenix, AZ
|
|
Strong Company, Work Fast
|
|
Excellent leadership and team support. The culture here is truly concerned about you.
|
Sometimes the workload and staff turnover make it tough.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
4.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
1042129
|
Open
|
This should probably be classified as a data-entry position that requires good people skills and the ability to recognize the few areas that exist for upsells.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Jan 10th, 2021 05:44PM
|
Jan 10th, 2021 05:44PM
|
BizIQ
|
|
|
|
private:biziq
|
https://www.glassdoor.com?employer_id=1042129
|
Dec 17th, 2020 12:00AM
|
Open
|
Open
|
BizIQ
|
Sales Representative
|
Phoenix, AZ
|
|
Local Accounts
|
|
Lots of on job training and learning
|
lots of micromanaging by management
|
-1.0
|
NEGATIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
3.0
|
3.0
|
4.0
|
2.0
|
2.0
|
4.0
|
|
1042129
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Jan 10th, 2021 05:44PM
|
Jan 10th, 2021 05:44PM
|
BizIQ
|
|
|
|
private:biziq
|
https://www.glassdoor.com?employer_id=1042129
|
Dec 3rd, 2020 12:00AM
|
Open
|
Open
|
BizIQ
|
Digital Marketing Consultant
|
Phoenix, AZ
|
|
Great team and leadership.
|
|
They concentrate on developing people.
|
The new sales cycle is really short. (less than 3 days)
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
4.0
|
3.0
|
3.0
|
5.0
|
|
1042129
|
Open
|
Recent changes have the sales team headed in the right direction.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
1.0
|
|
|
|
Jan 10th, 2021 05:44PM
|
Jan 10th, 2021 05:44PM
|
BizIQ
|
|
|
|
private:biziq
|
https://www.glassdoor.com?employer_id=1042129
|
Nov 3rd, 2020 12:00AM
|
Open
|
Open
|
BizIQ
|
Paid Media Account Manager
|
United States
|
USA
|
Listen to the Reviews
|
|
Everyone is supportive and wants you to succeed. It's a great team atmosphere
|
I read a lot of mixed reviews before I interviewed, but I ignored them and applied anyway. They put way too much responsibility on the account managers. If you lose a client, you're responsible for making up the lost revenue, so unless you're good at sales, this may not be for you.
You get paid less than you deserve because they compensate with bonuses, but if the company doesn't profit, you won't get one.
As a business, they have very little integrity and their prices for their services were a borderline-ripoff.
|
-1.0
|
NEGATIVE
|
1.0
|
POSITIVE
|
0.0
|
NO_OPINION
|
0.0
|
2.0
|
4.0
|
4.0
|
3.0
|
2.0
|
1.0
|
|
1042129
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Director of Human Resources", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2842691, "responseDateTime": "2020-11-04T12:16:39.517", "translationMethod": null, "response": "We thank you for your time with the company. Unfortunately you left the company without achieving your goals. We review the compensation plan with each employee before and after they are hired, which includes how the bonuses are earned. Compensation is based off of the job duties for each role and is competitive with other similar roles here in the Phoenix area. \n\nRegarding the integrity of the business, we have over 600 reviews on Google with a 4.8 rating. Although not all customers are happy, the vast majority are.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Jan 10th, 2021 05:44PM
|
Jan 10th, 2021 05:44PM
|
BizIQ
|
|
|
|
private:biziq
|
https://www.glassdoor.com?employer_id=1042129
|
Oct 29th, 2020 12:00AM
|
Open
|
Open
|
BizIQ
|
Account Manager
|
United States
|
USA
|
Unrealistic Expectations
|
|
Great supportive colleagues that are always willing to help.
|
- unrealistic expectations, constantly adding to the workload without compensation
- management preaches a "work/life balance" but expects you to "do what it takes" with no option for overtime pay
- ever changing processes and procedures that make it impossible to stay ahead of the game
- turning an account management position into a sales position to make up for lost revenue
- outdated software, tools, etc
- high upper management turnaround. Hiring of self involved and oriented individuals as opposed to team players
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
2.0
|
2.0
|
3.0
|
2.0
|
2.0
|
2.0
|
|
1042129
|
Open
|
Take heed of the nightmare culture you're creating and how it's affecting your employees. When they help provide solutions to problems you're creating, listen. They're expected to do everything for a whole lot of nothing.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Jan 10th, 2021 05:44PM
|
Jan 10th, 2021 05:44PM
|
BizIQ
|
|
|
|
private:biziq
|
https://www.glassdoor.com?employer_id=1042129
|
Oct 27th, 2020 12:00AM
|
Open
|
Open
|
BizIQ
|
Account Manager
|
Scottsdale, AZ
|
|
Listen To Your Employees.
|
|
-Peers were always collaborative and helpful
|
-Little to no communication between management and other employees
-Good, quality people let go without cause
-Leadership was never responsive to the advice of others
-Favoritism around every corner, if you weren't a favorite, you were cast out
-Unrealistic load management and expectations
-Salary not near industry standards
-No opportunity for advancement, unless you were a favorite
-Expected and borderline demanded to work extended hours and weekends if you missed any time.
-"Salary" position but treated as hourly.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
5.0
|
2.0
|
2.0
|
2.0
|
2.0
|
3.0
|
2.0
|
|
1042129
|
Open
|
Listen to your employees and attempt to take care of their needs. Stop treating them like task monkeys and start treating them like people.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Director of Human Resources", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2842734, "responseDateTime": "2020-11-04T12:30:13.277", "translationMethod": null, "response": "Our employees generally work from 7am to 4pm Monday - Friday. For the few employees that need to work additional hours, we do our best to coach these individuals. If we have failed you here, we are sorry. \n\nRegarding your concerns around favoritism; We measure our employees both objectively and subjectively like all companies do. Performance and expectations are reviewed with each employee and their manager. If you felt you were treated unfairly, we hoped that this was a topic you would have discussed with your supervisor or HR.\n\nRegarding the other issues, we wish you would have also addressed these with your senior leader or HR to work on getting your concerns resolved.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Jan 10th, 2021 05:44PM
|
Jan 10th, 2021 05:44PM
|
BizIQ
|
|
|
|
private:biziq
|
https://www.glassdoor.com?employer_id=1042129
|
Oct 25th, 2020 12:00AM
|
Open
|
Open
|
BizIQ
|
Account Manager
|
Phoenix, AZ
|
|
Hard Pass. Skip.
|
|
Work from home (for the time being), flexible time of, some really cool people work here!
|
New leadership lacks growth and emphasizes micromanagement from upper management, grossly underpaid for the amount of work, non-inclusivity, unfair referral bonus, lack of communication
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
-1.0
|
DISAPPROVE
|
4.0
|
2.0
|
1.0
|
5.0
|
2.0
|
1.0
|
1.0
|
|
1042129
|
Open
|
It is easy to read this review and push it off as a disgruntled employee. That is not the case when referring to BizIQ, however, that opinion won't change the truth. In fact, I’m not disgruntled at all. I’m disappointed. The truth, BizIQ has shotty leadership. We have amazing frontline employees. We have dedicated Leads. But, the actual leadership is shotty. They lack inclusivity and transparency. They believe: get rid of tenured employees and bring new ones onboard to do it one way - (their way) - thereby avoiding any pushback or vocalizing, all while encouraging communication to make new people feel welcomed. They really don't want employees to have a voice because there are no plans to ever hear us, no matter who we attempt to speak to in upper management.
Change does scare people, although we aren't afraid of change. This company was founded on change. We are concerned about the new leadership changes which bring aboard individuals that don't put the employee or the customer first. Sadly, It's all about the money.
This company used to be about collectivism, togetherness and determination. Now, it's about how much money can we squeeze out of our clients, while paying our employees way under their value and transfer honorable wages from deserving frontline employees to hiring a new VP who cares about one person: Himself. Join our morning meetings and learn about his shoes, shirts, keyboards and love of the BilI’s. It seems to me, no one looks forward to his meetings.
I still work here because it's not wise to leave your job before you land another. I'm interviewing and so are other account managers and employees in other departments. In fact, an employee just resigned today. It's almost a new year. I probably speak for us all, we would prefer not to take BizIQ into 2021 as our employer. Why keep someone around that doesn't care about your voice or your feelings? We literally show up to meetings never included in procedural changes, updates and our Leads and Director also aren't aware of changes. No one represents our department in meetings to make changes. It's frustrating and kind of embarrassing that our Leads and Director don't even know what's going on. Those three individuals very much do care about account managers. It's unfortunate their boss does not. They are so valuable, it's only a matter of time before another company acquires their talents because at BizIQ it's a dead end. That's why we can't keep employees long term.
In the beginning, and the end, of every day the CEO is to blame. Nice guy who used to care about the welfare of his employees. He's disconnected and lacks insight into what our new culture as account managers is really like with a new VP that he signed off.
Pro Tip: CEO, talk to your employees individually instead of wasting money on wasted talent. You just might get that employee attrition rate down. As you recently found out, one of your top employees put in his resignation. You want to grow the company, offer optional overtime to offset the lack of enthusiasm in the weekly lunch and learns and three weekly morning meetings that prevent us from completing our work week. Also, if you want us to justify value that BizIQ serves its customers, you will have to do the same - to employees - to keep employees. Other companies are willing to show us that value. We are understaffed, underpaid and underappreciated. That’s the truth. Just NOTE the reviews
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
4.0
|
|
|
|
Jan 10th, 2021 05:44PM
|
Jan 10th, 2021 05:44PM
|
BizIQ
|
|
|
|
private:biziq
|
https://www.glassdoor.com?employer_id=1042129
|
Oct 23rd, 2020 12:00AM
|
Open
|
Open
|
BizIQ
|
Digital Marketing
|
Phoenix, AZ
|
|
A Happy Place
|
|
People working together to help each other! That makes for a great culture. It's not an easy job, and that's ok, it's not supposed to be easy. Feels like we're actually helping small business owners, and that's an awesome feeling.
|
It's not a con, it's just the reality that in any sales job there are challenges.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
1.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
1042129
|
Open
|
Keep the growth mindset, it's great.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Director of Human Resources", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2842696, "responseDateTime": "2020-11-04T12:18:19.453", "translationMethod": null, "response": "Thank you for taking the time to give feedback. We take a lot of pride in the fact that we can maintain our culture and the BizIQ family during this pandemic. We are happy you are part of the team.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
|
|
|
Jan 10th, 2021 05:44PM
|
Jan 10th, 2021 05:44PM
|
BizIQ
|
|
|
|
private:biziq
|
https://www.glassdoor.com?employer_id=1042129
|
Sep 29th, 2020 12:00AM
|
Open
|
Open
|
BizIQ
|
Customer Success
|
United States
|
USA
|
Embarrassed to have it on my resume
|
|
Immediate coworkers were fun, that's about it.
|
- Micromanaging is out of control, they are relentless and blame the account managers for everything
-They pay barely above minimum wage for a job worthy of 50k a year
-The CEO is so focused on filling his own wallet he doesn't care about his employees
- They DO NOT LIESTEN TO THEIR EMPLOYEES, they always take feedback and turn around and throw it in the trash.
- They hire people with no experience or education and expect them to be experts to their clients
- THE PRODUCT DOES NOT WORK, you are supporting something that is outdated and not how google functions anymore
- I saw many of my clients lose their businesses because they were expecting our product to save them and it would do nothing.
- THEY FIRE YOU if you disagree with anything, and their employee turnover rate is awful, 20 account managers quit in my short time with them.
- You get 0 experience and low pay, not even worth your time.
-They are trying to scale, but are doing it around a bad product which will always hold them back.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
|
1042129
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Director of Human Resources", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2842774, "responseDateTime": "2020-11-04T12:42:08.597", "translationMethod": null, "response": "As a company, we follow best practices for all our products. Our customers consistently give us high scores for their satisfaction this is reflected through our Google reviews, our Net Promoter Score (NPS) and our customer retention rates. Respectfully, we disagree that our product does not work. \n\nAs far as listening to our employees, all senior leaders have an open door policy. We hope you would have addressed your concerns with one of them. Feedback is key to growing and is core to our leadership philosophy. We are sorry that you feel that disagreement is not tolerated. \n\nThank you for your feedback.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Jan 10th, 2021 05:44PM
|
Jan 10th, 2021 05:44PM
|
BizIQ
|
|
|
|
private:biziq
|
https://www.glassdoor.com?employer_id=1042129
|
Sep 6th, 2020 12:00AM
|
Open
|
Open
|
BizIQ
|
Client Manager
|
Phoenix, AZ
|
|
Great Place to work
|
|
Great training and fun people to work with. High energy.
|
Small offices for a call center
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
4.0
|
3.0
|
5.0
|
|
1042129
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
1.0
|
|
|
|
Jan 10th, 2021 05:44PM
|
Jan 10th, 2021 05:44PM
|
BizIQ
|
|
|