Glassdoor Profile Reviews Data

Track BookingBug reviews on Glassdoor to uncover insights on employee sentiment
Ticker Symbol Entity Name As Of Date Review Url Logo Company Author Title Author Location Author Country Summary Description PROs CONs Recommends Value Recommends Description Outlook Value Outlook Description CEO Review Value CEO Review Description Helpful Count Rating: Overall Rating: Work/Life Balance Rating: Culture & Values Rating: Career Opportunities Rating: Comp & Benefits Rating: Senior Management Rating: Diversity & Inclusion Company Id Company URL Advice to Management Not Helpful Count Employer Responses Employer Status Is featured? Is current job? Job Ending Year Length of Employment Company Website Company Industry Id Company Sector Id Date Added Date Updated Company Name Sector Industry
private:bookingbug https://www.glassdoor.com?employer_id=1348191 Oct 14th, 2020 12:00AM Open Open JRNI Global Lead - Technical Support London, England Great place to work Great team, great people, career progression, great management team, flexible working conditions Not really cons, JRNI is a global SaaS company and in order to fulfil global customer demands and support colleagues, we do work outside of normal hours 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 1.0 5.0 5.0 5.0 5.0 5.0 5.0 1348191 Open Keep up the great work and supporting the wider global business 0.0 [] REGULAR Yes Yes 2.0 Jan 10th, 2021 09:58PM Jan 10th, 2021 09:58PM BookingBug Technology Software & Computer Services
private:bookingbug https://www.glassdoor.com?employer_id=1348191 Sep 21st, 2020 12:00AM Open Open JRNI Sales Executive London, England Great Opportunity to grow and develop The Company want you to progress and will support you in anything that you need The Team work collaboratively Managers work well to help and train you and listen to any questions or queries you may have Great on-boarding process Flexible work life Great Culture Great Employee Benefits programme Continue to have weekly and monthly check ins 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 1.0 5.0 4.0 5.0 4.0 5.0 5.0 1348191 Open The Sales Induction Checklist and Onboarding process is so good I would recommend every department to have one for new starters 0.0 [] REGULAR No Yes 1.0 Jan 10th, 2021 09:58PM Jan 10th, 2021 09:58PM BookingBug Technology Software & Computer Services
private:bookingbug https://www.glassdoor.com?employer_id=1348191 Aug 28th, 2020 12:00AM Open Open JRNI Full Stack Engineer London, England JRNI review Good colleagues, a lot of growth at the company. Not product led culture when I was there. Very sales led. 2.0 3.0 0.0 0.0 0.0 0.0 0.0 1348191 Open 0.0 [] REGULAR No No 0.0 Jan 10th, 2021 09:58PM Jan 10th, 2021 09:58PM BookingBug Technology Software & Computer Services
private:bookingbug https://www.glassdoor.com?employer_id=1348191 Jun 5th, 2020 12:00AM Open Open JRNI Administrative London, England Culture - it depends on who you talk to At this point of time i wouldn’t know. Salary was ok but still below current market rates. There were some good colleagues that were supportive and worked collaborative to achieve the same goals. I personally was discriminated against when the new CEO was brought in. A lot of things went downhill. My job role was morphed into something else. I was given a task to speak to the ceo whenever he would visit the London office - to be more visible. Understand that there was a race issue- i had approached him once and he walked away immediately. I didn’t feel safe in such an environment. With everything that is going on in the world i feel compelled to speak my truth. -1.0 NEGATIVE 0.0 NEUTRAL 5.0 1.0 2.0 1.0 1.0 2.0 1.0 1348191 Open Look within and do some research. Stop echoing the same issues instead actively resolve them. 0.0 [{"countHelpful": 0, "languageId": "eng", "userJobTitle": "People & Talent Specialist", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2650335, "responseDateTime": "2020-06-12T01:11:57.997", "translationMethod": null, "response": "Thank you for your feedback.\n\n We are committed to creating an equal, transparent and collaborative environment for all of our employees, so we are glad to hear that you felt your colleagues were committed to our company goals and team success.\n\nWe are sorry to hear that you experienced negativity whilst being with us. We have many internal initiatives to encourage people to speak up and feel supported and we actively celebrate our diversity through many different initiatives. Not feeling safe in a working environment is something we take very seriously and if it had been reported to us we would have investigated accordingly. We as the People Team work very hard to make sure we are always available with an open door policy at all times. We value and consider all feedback and we\u2019ll continue to find ways to improve. We promote diversity here at JRNI and we are always exploring and implementing ways we can do and be better.\n\nThank you again for your feedback. \n\nThe People Team", "responseOriginal": null, "countNotHelpful": 0}] REGULAR No No 4.0 Jan 10th, 2021 09:58PM Jan 10th, 2021 09:58PM BookingBug Technology Software & Computer Services
private:bookingbug https://www.glassdoor.com?employer_id=1348191 May 29th, 2020 12:00AM Open Open JRNI Technical Writer London, England Downhill ride to ruthlessness The former days of being a collaborative and supportive team The sense of hierarchy has taken over. The American takeover has had a huge adverse effect on global team operations. The overwhelming interest in removing the former team who built it to where it is today. The complete contempt and dismissal of respect to those who sweated over BookingBug to only be pushed out of the window. The deception of internal messaging to the business that everything is on a positive path, when in fact, expect to be expelled at any time. Nepotism and brown-nosing has become the new approach for the original team. A warning: expect to be subservient. -1.0 NEGATIVE -1.0 NEGATIVE -1.0 DISAPPROVE 8.0 2.0 4.0 1.0 1.0 2.0 1.0 1348191 Open You removed a huge mass of those who brought the company to where it is today. I hope you achieve your goals of selling the company fast. 0.0 [{"countHelpful": 0, "languageId": "eng", "userJobTitle": "People & Talent Specialist", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2641487, "responseDateTime": "2020-06-04T04:39:00.7", "translationMethod": null, "response": "Thank you for your review. \n\nWe are sorry to hear you felt that the sense of hierarchy has taken over. Creating and maintaining a strong company culture is very important to us to ensure our employees are satisfied in their job. With this in mind, we acknowledge that in the past year and a half we have implemented changes to our company to help us scale whilst striving every day to do the best for our employees and create an environment that appreciates and recognises all employees. One of those changes was a focus on our Senior Team to ensure there is more structure, innovation and support as we grow. \n\nIt\u2019s a really exciting and unusual time for us all, and we thank you for taking the time to share this feedback.\n\nKind regards, \nThe People Team at JRNI", "responseOriginal": null, "countNotHelpful": 0}] REGULAR No No 2.0 Jan 10th, 2021 09:58PM Jan 10th, 2021 09:58PM BookingBug Technology Software & Computer Services
private:bookingbug https://www.glassdoor.com?employer_id=1348191 Nov 5th, 2019 12:00AM Open Open JRNI API Support Technician London, England Fab team, fab workplace Collaborative team environment Inclusive workplace Values employees Great Management Encourages and promotes employee development Social events No cons to speak of 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 1.0 5.0 5.0 5.0 5.0 5.0 5.0 1348191 Open Keep up the great work 0.0 [] REGULAR No Yes 1.0 Jan 10th, 2021 09:58PM Jan 10th, 2021 09:58PM BookingBug Technology Software & Computer Services
private:bookingbug https://www.glassdoor.com?employer_id=1348191 Nov 5th, 2019 12:00AM Open Open JRNI Lead Backend Developer London, England Fantastic Career Prospects JRNI has some fantastically brilliantly minded people, that can help think outside of the box. There are always learning opportunities and career progression is something that is something that is thought about a lot (personally I have moved from contractor -> Senior Developer -> Lead Backend Developer) The company ethos of inclusion is very clear, and they do endeavour to facilitate requirements that can impact your work life balance. Not sure if it a con, but sometimes the work load can be a little pressured. 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 2.0 5.0 5.0 5.0 5.0 5.0 5.0 1348191 Open 0.0 [] REGULAR No Yes 2.0 Jan 10th, 2021 09:58PM Jan 10th, 2021 09:58PM BookingBug Technology Software & Computer Services
private:bookingbug https://www.glassdoor.com?employer_id=1348191 Aug 28th, 2019 12:00AM Open Open JRNI Technical Support Farringdon, England Amazing culture, better structure needed The work culture is amazing, everyone works together like a family rather than just a corporate business (not a bad thing). There is flexibility and SO much focus on the individual employee's and their physical/mental health. Policies are very very friendly for employees. Structure is a bit all over the place and there is a lack of processes for a lot of things. Sometimes you will have to figure out what to do without finding answer even having asked 30+ people. Too much focus on future company endeavors rather than focusing on what needs fixing now. Product is very unstable and not enough focus on getting it stabilized before working on new features. 1.0 POSITIVE 0.0 NEUTRAL 1.0 APPROVE 2.0 3.0 3.0 5.0 3.0 4.0 3.0 1348191 Open Focus on the now and fixing current problems and focus on new features later once product is stabilized. 0.0 [] REGULAR No No 2.0 Jan 10th, 2021 09:58PM Jan 10th, 2021 09:58PM BookingBug Technology Software & Computer Services
private:bookingbug https://www.glassdoor.com?employer_id=1348191 Jul 8th, 2019 12:00AM Open Open JRNI Customer Success London, England All Journey, no destination The old CEO quit his position as CEO and is back to what he's good at - Building products The new CEO is probably decent - But I didn't get the chance to find out The leadership team is generally strong Not a great workforce or place to work - Disparate, anxiety fuelled, and panic stricken every day The company just let go of half their workforce in the worst way possible - At an all-hands "Go back to your desk, check your email to see if you still have a job" - Probably not the kind of company you want to work for, or do business with The product has been hampered by an woefully inept product team for the best part of 2 years. -1.0 NEGATIVE -1.0 NEGATIVE 1.0 APPROVE 10.0 2.0 2.0 1.0 1.0 1.0 4.0 1348191 Open Reward your people for good work Be quicker to determine what is not working 0.0 [{"countHelpful": 0, "languageId": "eng", "userJobTitle": "People & Talent Specialist", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2202305, "responseDateTime": "2019-07-09T03:30:50.977", "translationMethod": null, "response": "Thank you for your feedback and we're sorry you didn't leave JRNI feeling positive about your experience. We try very hard to create an exciting environment that rewards and engages the team but unfortunately sometimes there are decisions that must be made which are out of our control. Whilst losing \"half the workforce\" is an extreme exaggeration considering we sadly had to let go of a small number of the global team, we can appreciate that the news was not nice to receive. When choosing the best way to announce this, we had to take into consideration the strict information security requirements upon us considering the nature of our client base and the access our team had to their infrastructure. As a result, we followed best practice and then ensured each and every person either affected or not was given ongoing support and that they had the opportunity to fully discuss the decision and look at any viable alternatives. We're sorry your experience didn't match our high standards but wish you the best of luck in the rest of your career and please know our door is always open. Team JRNI.", "responseOriginal": null, "countNotHelpful": 0}] REGULAR No No 2.0 Jan 10th, 2021 09:58PM Jan 10th, 2021 09:58PM BookingBug Technology Software & Computer Services
private:bookingbug https://www.glassdoor.com?employer_id=1348191 Apr 25th, 2019 12:00AM Open Open JRNI Islington, England Exciting place to work where there's always something to do Lots of positive change happening Employees are valued and listened to Lots of new initiatives coming up to help develop the team Even though it's a tech company it's very human you can really be yourself It's a challenging place to work because things have grown quickly and there's still a lot to be worked out. This is great if you're up for a challenge and want to work hard to make positive differences but if you're looking for somewhere to take it easy this probably isn't the place for you. 1.0 POSITIVE 1.0 POSITIVE 0.0 NO_OPINION 0.0 5.0 4.0 5.0 5.0 4.0 4.0 1348191 Open Be clearer on priorities so there's more guidance and support for the team. 0.0 [] REGULAR No Yes 1.0 Jan 10th, 2021 09:58PM Jan 10th, 2021 09:58PM BookingBug Technology Software & Computer Services

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