private:caasouthcentralontario
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https://www.indeed.com/cmp/caa-club-group/reviews
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Aug 21st, 2020 12:00AM
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Open
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Open
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Open
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CAA Club Group
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Member Support
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Thornhill, ON
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CAN
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Vampire Company
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My Mental Health suffered tremendously working for CAA, and especially so through COVID. Our department had to pick up every other department's slack while others were sitting pretty at home twiddling their thumbs because their office job is now in their home office. Our Supervisors didn't care for any of our mental health while we were on the phones for 8 hours at a time. For example, we were told that we couldn't take part in the company wide 10 minute "meditation" sessions that were offered to all other employees to attend once a day, and they were available 3 times a day through zoom because we were "too busy." From the moment I was hired my Supervisor was not a very supportive individual, very standoff personality and I did not receive any support whatsoever from my supervisor during my Mental Health Leave of Absence that I ended up taking from all the mental abuse. Eventually I realized that this Company didn't care about me as a person and I am better off handing in my resignation and parting ways then trying to return to work from a LOA. So.... If you're thinking about applying for a member support/ customer service position I would RUN, they now answer ERS and sales (without the commission) calls too and it's not worth the mental stress.
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Work From Home if you're into that
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Horrible Leadership
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0.0
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0.0
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1.0
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1.0
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1.0
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1.0
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1.0
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1.0
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Jan 18th, 2021 08:26PM
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Mar 20th, 2021 03:56PM
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CAA South Central Ontario
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private:caasouthcentralontario
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https://www.indeed.com/cmp/caa-club-group/reviews
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Apr 21st, 2020 12:00AM
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Open
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Open
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Open
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CAA Club Group
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CAA driver
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Kitchener-Waterloo, ON
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CAN
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This job is self contracting job no benefit no guaranty income
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This job payed per call if you dont get call you dont make money in the summer it's very slow no call it's only in the winter busy its out side job road service
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0.0
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0.0
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3.0
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3.0
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3.0
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2.0
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2.0
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2.0
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Jan 18th, 2021 08:26PM
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Mar 20th, 2021 01:13PM
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CAA South Central Ontario
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|
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private:caasouthcentralontario
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https://www.indeed.com/cmp/caa-club-group/reviews
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Mar 25th, 2020 12:00AM
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Open
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Open
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Open
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CAA Club Group
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ERS
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Winnipeg, MB
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CAN
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Great place to work
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Continuous training on site and through Skype.
Supervisors are helpful and understanding.
Learned identifying cx locations for roadside assistance using various tools available to the agent.
Fellow agents were helpful
Fe
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0.0
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0.0
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5.0
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5.0
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5.0
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5.0
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5.0
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5.0
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Jan 18th, 2021 08:26PM
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Mar 19th, 2021 08:13PM
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CAA South Central Ontario
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|
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private:caasouthcentralontario
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https://www.indeed.com/cmp/caa-club-group/reviews
|
Mar 11th, 2020 12:00AM
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Open
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Open
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Open
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CAA Club Group
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NA
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Thornhill, ON
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CAN
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Negative workplace and culture. weak managers
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No work/life balance. Fear-mongering culture full of micromanagers. Employees are over-worked and it is a high-stress environment. High turnover rates. Not sure how this company is ranked as a top employer.
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0.0
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0.0
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1.0
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1.0
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1.0
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1.0
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1.0
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1.0
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Jan 18th, 2021 08:26PM
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Mar 20th, 2021 05:46PM
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CAA South Central Ontario
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|
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private:caasouthcentralontario
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https://www.indeed.com/cmp/caa-club-group/reviews
|
Mar 8th, 2020 12:00AM
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Open
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Open
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Open
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CAA Club Group
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Customer Service Representative
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Thornhill, ON
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CAN
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Falling apart
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What was once a great company is now or has gone to the dogs.
- Empty promises on advancement.
- Narsasist leadership
- employee benefits aren't good
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0.0
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0.0
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2.0
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2.0
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3.0
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1.0
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1.0
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1.0
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Jan 18th, 2021 08:26PM
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Mar 20th, 2021 05:47PM
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CAA South Central Ontario
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|
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private:caasouthcentralontario
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https://www.indeed.com/cmp/caa-club-group/reviews
|
Feb 6th, 2020 12:00AM
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Open
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Open
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Open
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CAA Club Group
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Road Dispatch Advisor
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Thornhill, ON
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CAN
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Demanding Yet Rewarding
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I was successfully hired by CAA and it is now 7 months into my new role. It is demanding yet extremely rewarding. The managers are very supportive!!
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Caring managers. CEO has good vision for where he is taking the company.
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Little room for mistakes, but managers are understanding and they do coach.
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0.0
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0.0
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5.0
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5.0
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5.0
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5.0
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5.0
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5.0
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Jan 18th, 2021 08:26PM
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Mar 19th, 2021 08:20PM
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CAA South Central Ontario
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|
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private:caasouthcentralontario
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https://www.indeed.com/cmp/caa-club-group/reviews
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Jan 20th, 2020 12:00AM
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Open
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Open
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Open
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CAA Club Group
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Insurance Sales Representative
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Thornhill, ON
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CAN
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Great Leadership and Work-Life Balance
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CAA Insurance is a great place to start if you are new to Insurance. They provide extensive hands on training on the phone and off the phone but also help you get your insurance license if you don't have it already. The management in Sales also have monthly training to help maintain your targets and help you if you feel you are struggling.
Overall, they also have really great work life balance atmosphere. They make sure you aren't overworked and really care about you and your well being.
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|
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0.0
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1.0
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5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
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Jan 18th, 2021 08:26PM
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Mar 20th, 2021 01:18PM
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CAA South Central Ontario
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|
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private:caasouthcentralontario
|
https://www.indeed.com/cmp/caa-club-group/reviews
|
Jan 20th, 2020 12:00AM
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Open
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Open
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Open
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CAA Club Group
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Insurance Agent
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Thornhill, ON
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CAN
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Great place to work
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CAA insurance is a great place to work. There has been lots of great opportunity to grow and develop. The leadership is extremely supportive and encouraging. They also offer work from home full time. Allowing me to be flexible with my schedule.
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Work from home capability
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0.0
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0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
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Jan 18th, 2021 08:26PM
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Mar 20th, 2021 01:18PM
|
CAA South Central Ontario
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|
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private:caasouthcentralontario
|
https://www.indeed.com/cmp/caa-club-group/reviews
|
Jan 20th, 2020 12:00AM
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Open
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Open
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Open
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CAA Club Group
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Insurance Agent
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Thornhill, ON
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CAN
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Amazing workplace
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The insurance department is absolutely amazing to be a part of as an employee. Hitting a year now at the company; there is so much room for growth and initiatives. The department feels like a second family that motivates you to do the best you can do. There is a lot of work life balance where I can keep work at work and dont need to bring it home with me. I would recommend everyone to apply. company
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|
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0.0
|
1.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
Jan 18th, 2021 08:26PM
|
Mar 20th, 2021 01:18PM
|
CAA South Central Ontario
|
|
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private:caasouthcentralontario
|
https://www.indeed.com/cmp/caa-club-group/reviews
|
Jan 10th, 2020 12:00AM
|
Open
|
Open
|
Open
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CAA Club Group
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Travel Consultant
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Thornhill, ON
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CAN
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Growth is difficult
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CAA on the whole is a good company, however the travel call centre is lacking with growth, salary and management. They are more concerned about the sale not the clients needs. The call centre also receives about 85% of insurance and car rentals calls and about 15% of actually travel calls. For the amount of work we have to do it does not reflect what we should be paid. If you do receive a raise it is usually 2-2.5%
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|
|
2.0
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0.0
|
2.0
|
3.0
|
2.0
|
2.0
|
2.0
|
2.0
|
Jan 18th, 2021 08:26PM
|
Mar 19th, 2021 08:23PM
|
CAA South Central Ontario
|
|
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