Indeed Profile Reviews

Track CallRail reviews on Indeed to uncover insights on employee sentiment

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Ticker Symbol Entity Name As Of Date Review Url Logo Company URL Company Author Title Author Location Author Country Summary Description PROs CONs Helpful Count Not Helpful Count Rating: Overall Rating: Work/Life Balance Rating: Culture & Values Rating: Career Opportunities Rating: Comp & Benefits Rating: Senior Management Date Added Date Updated Company Name Sector Industry
private:callrail https://www.indeed.com/cmp/callrail/reviews Mar 13th, 2024 05:05PM Open Open Open CallRail Engineer Atlanta, GA Support is awful, but so is every other department What started as a perceived great opportunity turned into a nightmare-ish cycle of bad communication and toxic departmental relationships across the entire company. I wish I had left my job at the peak of the pandemic, but I was always hoping things would return to how they were when I joined in 2019. Leadership is scrambling to figure out how to sell this soon-to-be-obsolete product. They're turning towards AI, but I promise you- there is not one person high or low that knows how to pivot towards AI. The technology is too un-robust to handle whatever they're trying to throw at it. Godspeed on a sell. The founder leaving in 2019 makes too much sense in retrospect. Support is awful, but so is every other department... except maybe product, but they're working a whole lot of hours for insignificant results. (e.g. lack of attention to support) Semi-free lunches God-awful management, 98% of people are more boring than average, like talking to robots all day (and this is coming from an engineer) 0.0 0.0 1.0 1.0 1.0 1.0 3.0 1.0 Mar 15th, 2024 12:41AM Mar 15th, 2024 12:41AM CallRail Technology Software & Computer Services
private:callrail https://www.indeed.com/cmp/callrail/reviews Dec 21st, 2023 10:11PM Open Open Open CallRail Software Engineer Atlanta, GA poor engineering standards, no growth, low pay Poor leadership, Unclear objectives, Limited feedback, Disengaged employees. Customers really dislike the CallRail app, and it shows cause the engineers building are miserable and burnt out. Unmotivated employees damage the company’s overall outlook, and they’re also one of the warning signs of bad company culture. leaders and managers don’t offer clear, consistent direction, it’s one of the signs of a bad company culture. When a lack of direction impacts your work consistently, it may be time to find a new opportunity. The pay is low here, so that's why CallRail doesn't attract talented engineers. People quickly leave for greener pastures, leading to high turnover and poor company culture. they give out lyft codes, free parking, free office swag low pay, tech stack is awful, engineering talent is abysmal 0.0 0.0 1.0 1.0 1.0 1.0 1.0 1.0 Dec 21st, 2023 11:37PM Dec 21st, 2023 11:37PM CallRail Technology Software & Computer Services
private:callrail https://www.indeed.com/cmp/callrail/reviews Apr 19th, 2023 11:45AM Open Open Open CallRail Technical Support Specialist Atlanta, GA Great work Culture The company is great for everyone but support. Support is the worst department. The pay is great but there isnt any room for growth, management will gaslight you and dont ever be honest. Many of us are in some kind if anxiety medication. Now if you work anywhere outside of support it is Golden. Best company to work for. Free lunches, pays for parking Management, HR turning a blind eye in internal Support department 0.0 0.0 3.0 2.0 1.0 1.0 3.0 1.0 Apr 20th, 2023 12:48AM Apr 20th, 2023 12:48AM CallRail Technology Software & Computer Services
private:callrail https://www.indeed.com/cmp/callrail/reviews Sep 26th, 2019 03:22PM Open Open Open CallRail Quality Assurance Engineer Atlanta, GA decent place It was a great start at the beginning but things changed slow;y. they have a great culture. The benefits were good. Sometimes felt like left out in some situation. 1.0 0.0 4.0 5.0 5.0 2.0 4.0 1.0 Feb 20th, 2023 03:08PM Feb 20th, 2023 03:08PM CallRail Technology Software & Computer Services
private:callrail https://www.indeed.com/cmp/callrail/reviews Sep 26th, 2019 12:00AM Open Open CallRail QA Engineer (Former Employee) Atlanta, GA GAB decent place It was a great start at the beginning but things changed slow;y. they have a great culture. The benefits were good. Sometimes felt like left out in some situation. 1.0 0.0 4.0 5.0 5.0 2.0 4.0 1.0 Jan 30th, 2020 04:29PM Jan 30th, 2020 04:29PM CallRail Technology Software & Computer Services

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