|
private:carecentrix
|
https://www.glassdoor.com?employer_id=318139
|
Jan 11th, 2021 12:00AM
|
Open
|
Open
|
CareCentrix
|
IT Consultant
|
United States
|
USA
|
Ehhhh
|
|
You can work remotely, from many states.
|
Not enough vacation time fir the position.
|
|
|
|
|
|
|
0.0
|
3.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
318139
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Jan 13th, 2021 05:52PM
|
Jan 13th, 2021 05:52PM
|
CareCentrix
|
Technology
|
Health Care Equipment & Services
|
|
private:carecentrix
|
https://www.glassdoor.com?employer_id=318139
|
Jan 11th, 2021 12:00AM
|
Open
|
Open
|
CareCentrix
|
IT Associate
|
Tampa, FL
|
|
Great place to work with some caveats
|
|
Work life balance is improving thanks to operations and automation, helpful direct reports, meaningful work
|
Work life balance still has a way to go for most tech employees, climbing ladder could be difficult but have been told this is being addressed
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
1.0
|
APPROVE
|
0.0
|
5.0
|
2.0
|
5.0
|
2.0
|
5.0
|
2.0
|
|
318139
|
Open
|
Lacking in professional development of employees
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Jan 13th, 2021 05:52PM
|
Jan 13th, 2021 05:52PM
|
CareCentrix
|
Technology
|
Health Care Equipment & Services
|
|
private:carecentrix
|
https://www.glassdoor.com?employer_id=318139
|
Jan 4th, 2021 12:00AM
|
Open
|
Open
|
CareCentrix
|
Staffing Team Leader
|
Phoenix, AZ
|
|
Health benefits good, time off meh
|
|
Good health benefits
Opportunities for growth within same department
|
Not as much PTO time offered as other companies I've worked for
No real growth opportunities to other departments
High stress
|
|
|
|
|
|
|
0.0
|
3.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
318139
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "SVP - Human Resources", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2936046, "responseDateTime": "2021-01-10T15:22:05.287", "translationMethod": null, "response": "We appreciate you taking the time to leave a review and thank you for your service with CareCentrix. We are glad to see that you appreciate our health benefits - - we were excited to announce no increase to benefit premiums for the 5th year in a row for 2021. Good stuff! We love to see our team members develop and grow professionally within the organization and work hard to create career pathing opportunities. If you are interested in opportunities outside of your department or have any questions about a particular role, please let us know! Your HR Business Partner is available to help navigate your career journey. We recognize that 2020 was a year filled with stress and uncertainty, and appreciate the resilience of our team members during this challenging time. Thank you again for your review we wish you continued success in your career with CareCentrix.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Jan 13th, 2021 05:52PM
|
Jan 13th, 2021 05:52PM
|
CareCentrix
|
Technology
|
Health Care Equipment & Services
|
|
private:carecentrix
|
https://www.glassdoor.com?employer_id=318139
|
Jan 4th, 2021 12:00AM
|
Open
|
Open
|
CareCentrix
|
AVP-Finance
|
Melville, NY
|
|
Great place to work
|
|
Leadership definitely tries to listen and hear the employees' needs, and always makes themselves available to the team. Corporate culture has been a huge priority over the last few years and it definitely shows. The Company genuinely cares about its employees.
|
There is probably always some room for technological improvements but overall no major "cons".
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
4.0
|
5.0
|
4.0
|
4.0
|
5.0
|
|
318139
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "SVP - Human Resources", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2929869, "responseDateTime": "2021-01-06T10:15:40.24", "translationMethod": null, "response": "Thank you for your fantastic review of CareCentrix! We appreciate your 10+ years with the company and being part of our success. We work hard to listen to our team members through our Voice of the Employee (VOE) team and through regular engagement surveys and use that feedback to get better as a company. Culture is key and we live by our \u201cWe Care\u201d value. We appreciate your feedback around technology opportunities and will consider your input as we identify focus areas of improvement. Thank you again for your service and dedication \u2013 we wish you continued success at CareCentrix.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
20.0
|
|
|
|
Jan 13th, 2021 05:52PM
|
Jan 13th, 2021 05:52PM
|
CareCentrix
|
Technology
|
Health Care Equipment & Services
|
|
private:carecentrix
|
https://www.glassdoor.com?employer_id=318139
|
Jan 4th, 2021 12:00AM
|
Open
|
Open
|
CareCentrix
|
Technical Writer
|
Hartford, CT
|
|
Stable Employment and a Caring Company
|
|
I have been with the company for over 10 years, in various departments. It is very common for employees to carve out long term careers within this company. I recently finished a college degree which was completely reimbursed by the company. Overall, CareCentrix maintains a very positive workplace culture and atmosphere.
|
-Managers come and go
-Pay could be more competitive for certain positions
- Recent layoffs are troubling but hopefully not a sign of things to come
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
4.0
|
4.0
|
5.0
|
5.0
|
3.0
|
4.0
|
|
318139
|
Open
|
Communicate negative news to employees prior to impact.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "SVP - Human Resources", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2934077, "responseDateTime": "2021-01-08T12:20:10.68", "translationMethod": null, "response": "Thank you for positive your review of CareCentrix! We appreciate your many years with the company and your contributions to our success. And congratulations on your college degree! Fantastic news - we are pumped that you have been able to take advantage of our tuition reimbursement program. We thank you for sharing your thoughts around areas of opportunity, and we will consider these as we work to make CareCentrix an even better place to work. All the best as you continue in your career with CareCentrix!", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
20.0
|
|
|
|
Jan 13th, 2021 05:52PM
|
Jan 13th, 2021 05:52PM
|
CareCentrix
|
Technology
|
Health Care Equipment & Services
|
|
private:carecentrix
|
https://www.glassdoor.com?employer_id=318139
|
Dec 29th, 2020 12:00AM
|
Open
|
Open
|
CareCentrix
|
CSE
|
Tampa, FL
|
|
Good job
|
|
Great Training and work environment.
|
Pay is less than it should be for my experience.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
0.0
|
4.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
318139
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "SVP - Human Resources", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2934084, "responseDateTime": "2021-01-08T12:22:36.37", "translationMethod": null, "response": "Thank you for your review of CareCentrix! We are glad to hear that you thought our training and work environment was great - we think so, too! We will consider your feedback relative to pay as we evaluate opportunities to stay ahead of the market. We currently offer all frontline team members a competitive starting salary, with career progression opportunities. We wish you the best in your future career endeavors.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
1.0
|
|
|
|
Jan 13th, 2021 05:52PM
|
Jan 13th, 2021 05:52PM
|
CareCentrix
|
Technology
|
Health Care Equipment & Services
|
|
private:carecentrix
|
https://www.glassdoor.com?employer_id=318139
|
Dec 29th, 2020 12:00AM
|
Open
|
Open
|
CareCentrix
|
Care Coordinator
|
United States
|
USA
|
Coordinator
|
|
The CEO is a very kind man he cares for all his employees there is a lot of incentives and bonuses just for being a long time employee.
|
Depending on the department that you work in working your way up to leader ship is all about who you know and who you’re friends with. People get over look alot that are great employees.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
3.0
|
5.0
|
3.0
|
|
318139
|
Open
|
Come up with a system that’s not bias when it comes to someone wanting to elevate their career within the company. There’s a lot of favoritism when it comes to working your way up.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "SVP - Human Resources", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2934068, "responseDateTime": "2021-01-08T12:16:31.123", "translationMethod": null, "response": "Thank you for taking the time to leave a review. We appreciate your 5+ years with CareCentrix. We agree that our CEO, John Driscoll, is one of a kind and cares deeply for all of our team members. We believe that team members are the key to our success and reward accordingly when we exceed our performance objectives as a company. We promote a fair internal hiring process, aiming to select the most qualified candidate for the job. We also offer team members a number of tools and resources to help them grow professionally. If you have any concerns with the process or if we can help you to take charge of your career, please reach out to your manager or HR Business Partner. We wish you continued success with CareCentrix!", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
6.0
|
|
|
|
Jan 13th, 2021 05:52PM
|
Jan 13th, 2021 05:52PM
|
CareCentrix
|
Technology
|
Health Care Equipment & Services
|
|
private:carecentrix
|
https://www.glassdoor.com?employer_id=318139
|
Dec 27th, 2020 12:00AM
|
Open
|
Open
|
CareCentrix
|
Utilization Review Nurse
|
Overland Park, KS
|
|
Nurse
|
|
Plenty of work. Opportunity to work from home. A GOOD PLACE TO LEARN UM
|
Micro Management, poor training, raises minimal, bonuses minimal and hard to attain, no support from management, opportunities to advance never posted they hand chose people for management positions.
|
-1.0
|
NEGATIVE
|
1.0
|
POSITIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
|
318139
|
Open
|
Train better, support your team
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "SVP - Human Resources", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2916163, "responseDateTime": "2020-12-27T14:19:32.833", "translationMethod": null, "response": "Thank you for taking the time to leave a review. We are sorry to read that your experience with CareCentrix did not reflect the Great Place to Work culture we try to create. We are proud to offer many work at home opportunities, and moved all employees to a work at home arrangement in March 2020. In an abundance of caution, all of our team members remain working at home while we navigate the uncertainties of the pandemic. We offer a generous Total Rewards package and provide annual merit increases to individuals based on their performance. Our bonus awards over the last several years have exceeded target payouts. We apologize that you felt the training and leadership support while working here did not meet your needs. We are always looking for opportunities to improve, and will use your feedback to get better as a company. Thank you for your service with CareCentrix and we wish you well in your future endeavors.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
6.0
|
|
|
|
Jan 13th, 2021 05:52PM
|
Jan 13th, 2021 05:52PM
|
CareCentrix
|
Technology
|
Health Care Equipment & Services
|
|
private:carecentrix
|
https://www.glassdoor.com?employer_id=318139
|
Dec 17th, 2020 12:00AM
|
Open
|
Open
|
CareCentrix
|
Phone Intake
|
New York, NY
|
|
Doesn't Care-centrix!
|
|
Work from home and the pay was decent.
|
The training focused on all the wrong things and they just toss you into the field by yourself. Management doesn't know how to communicate with the employees. They will skim over what you write to them and send you a one sentence reply only addressing part of your concerns. Their "in person" teams who are in office and are part of the group chats will make the work from home employees especially if they are new feel alienated and like a burden. They will make comments on how they need to get rid of them so the systems will work normally again. When you are directed to reach out to your supervisor or manager they will not respond to you when you take the appropriate means to message them. Also don't you dare ever have any medical issues while working with them. They won't like that and will go after you to get rid of you without talking with you or giving you any warnings before hand. Even if you give them clinical documentation of whats been happening to you medically. Which is super ironic for a company that is based in the works of medical equipment and supplies. They also need to get the departments to know what they do, and not be so rude to the other internal departments. The resource line would get very rude and curt with the employees reaching out to them, the sleep team was absolutely lazy and incompetent and would very much reluctantly take their patients from the phone intake team, which was unfair to the caller who would have to deal with them next. And if you do decide to go with this interesting company please be aware that if you work from home the computer supplies they send to you might be disgusting. They keyboard and mouse I was sent were covered in disgusting residue and hair from the previous user, I chucked them to the side and used my own keyboard in mouse because I was scared to use them especially right now during the mist of COVID. They also expect all calls to average only 11 minutes, which includes verifying HIPPA information, inputing new information, notes, no dead air, minimal holds and setting up services, making phone calls to drs offices, providers and more. The goal is highly unrealistic by any means.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
0.0
|
NO_OPINION
|
0.0
|
1.0
|
1.0
|
1.0
|
1.0
|
3.0
|
1.0
|
|
318139
|
Open
|
Management can improve by actually CARING about ALL of their employees not just the in office ones and start having better communication skills with their employees. My first and only verbal one on one communication with my manager that wasnt an email was over a week after I was out of training and he pretty much insinuated to me that I was already under performing. When in fact I had already gotten above average scores on my "graded" phone calls. He never reached back out after to me to discuss my grades with me despite them being above the passing average. Which is fantastic for a new employee and a new employee should definitely get recognized for it by their manager. The managers should also write more than a single sentence response to their employees and address all questions that were asked. Along with assisting their employees as they need it instead of ignoring it especially when it comes to something reguarding a call for a patients need.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "SVP - Human Resources", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2918555, "responseDateTime": "2020-12-29T09:54:08.203", "translationMethod": null, "response": "Thank you for taking the time to leave a review. We are sorry to hear that your experience did not align with the culture of caring that we try to promote here at CareCentrix. At this time, all of our team members have been working from home since March 2020, but we will consider your feedback in helping to improve the dynamic between in office and full time remote team members whenever we do return. We will also evaluate continuous improvement opportunities relative to training and communication. We do offer a generous Total Rewards package which includes many unique benefits and an allowance for paid protected time off. We recognize that our team members work hard to meet our patient needs while balancing their own lives outside of work, and provide a number of benefits, tools and resources to help promote work/life balance. All team members are encouraged to provide feedback to their manager, senior leadership or to their HR Business Partner so that we are able to address any issues or concerns in real time. Thank you for your service with CareCentrix and we wish you the best in the next chapter of your career.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
1.0
|
|
|
|
Jan 13th, 2021 05:52PM
|
Jan 13th, 2021 05:52PM
|
CareCentrix
|
Technology
|
Health Care Equipment & Services
|
|
private:carecentrix
|
https://www.glassdoor.com?employer_id=318139
|
Dec 16th, 2020 12:00AM
|
Open
|
Open
|
CareCentrix
|
Staffing Coordinator
|
Hartford, CT
|
|
Good company, nice benefits
|
|
Great team to work with
|
Nothing much. Not too heavy workload
|
|
|
|
|
|
|
0.0
|
5.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
318139
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "SVP - Human Resources", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2908191, "responseDateTime": "2020-12-20T12:51:35.803", "translationMethod": null, "response": "Thanks for your positive review of CareCentrix! We think we have a pretty great team, too, and team members like yourself make all the difference! We are also proud of our Total Rewards package and the many unique benefits we are able to offer our team members. We wish you continued success in your role with CareCentrix. Thanks again!", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Jan 13th, 2021 05:52PM
|
Jan 13th, 2021 05:52PM
|
CareCentrix
|
Technology
|
Health Care Equipment & Services
|