private:careoneservicesinc.
|
https://www.glassdoor.com?employer_id=296464
|
Dec 6th, 2016 12:00AM
|
Open
|
Open
|
CareOne Credit
|
Customer Service Representative
|
Charlotte, NC
|
|
Customer Service
|
|
Worked from home(Most people work virtual)
|
crazy goals expectation and They did not have space in the office.
|
-1.0
|
NEGATIVE
|
1.0
|
POSITIVE
|
0.0
|
NO_OPINION
|
0.0
|
1.0
|
5.0
|
2.0
|
2.0
|
4.0
|
1.0
|
|
296464
|
Open
|
Make better decisions
|
0.0
|
[]
|
|
No
|
No
|
|
0.0
|
|
|
|
Jan 13th, 2021 06:16PM
|
Jan 13th, 2021 06:16PM
|
CareOne Services Inc.
|
|
Financial Services
|
private:careoneservicesinc.
|
https://www.glassdoor.com?employer_id=296464
|
Jun 27th, 2016 12:00AM
|
Open
|
Open
|
CareOne Credit
|
Payment Assistant Coach, Telecommute
|
Columbia, MD
|
|
Payment Assistant Coach
|
|
Telecommuting, average salary during training
|
Company didn't care about success of it's clients in the program, only cared about sales. Some reps signed up people who did not understand the process and canceled a month later.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
1.0
|
2.0
|
1.0
|
1.0
|
2.0
|
1.0
|
|
296464
|
Open
|
Work on ethics training for sales people. Find potential and coach it.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
1.0
|
|
|
|
Jan 13th, 2021 06:16PM
|
Jan 13th, 2021 06:16PM
|
CareOne Services Inc.
|
|
Financial Services
|
private:careoneservicesinc.
|
https://www.glassdoor.com?employer_id=296464
|
Mar 18th, 2016 12:00AM
|
Open
|
Open
|
CareOne Credit
|
Customer Service Representative
|
Columbia, MD
|
|
Best Company Ever
|
|
They allow agents to work at home or in the Columbia, MD Home office. Their benefits are fantastic, and their pay scale is higher than most work at home opportunities. The people are wonderful to work with. Management is tough, but fair.
|
Performance measures are all or nothing. Very high performance standards must be met to continue employment.
|
|
|
-1.0
|
NEGATIVE
|
|
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
296464
|
Open
|
|
0.0
|
[]
|
|
No
|
Yes
|
|
0.0
|
|
|
|
Jan 13th, 2021 06:16PM
|
Jan 13th, 2021 06:16PM
|
CareOne Services Inc.
|
|
Financial Services
|
private:careoneservicesinc.
|
https://www.glassdoor.com?employer_id=296464
|
Mar 9th, 2016 12:00AM
|
Open
|
Open
|
CareOne Credit
|
Customer Service Representative
|
United States
|
USA
|
Downsizing
|
|
Work from home job and the hours are good
|
downsizing and the CEO is allowing the CareOne brand and reputation to go down hill fast. Its like watching a train wreck
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
3.0
|
4.0
|
3.0
|
1.0
|
2.0
|
3.0
|
|
296464
|
Open
|
|
0.0
|
[]
|
|
No
|
Yes
|
|
0.0
|
|
|
|
Jan 13th, 2021 06:16PM
|
Jan 13th, 2021 06:16PM
|
CareOne Services Inc.
|
|
Financial Services
|
private:careoneservicesinc.
|
https://www.glassdoor.com?employer_id=296464
|
Nov 20th, 2015 12:00AM
|
Open
|
Open
|
CareOne Credit
|
|
Washington, DC
|
|
credit counselor
|
|
opportunity to work with and help clients all over the country in a fast paced and challenging environment. good earnings opportunity.
|
none that would not keep me from working there
|
1.0
|
POSITIVE
|
-1.0
|
NEGATIVE
|
1.0
|
APPROVE
|
1.0
|
4.0
|
4.0
|
4.0
|
3.0
|
4.0
|
4.0
|
|
296464
|
Open
|
try to stay in business next time
|
0.0
|
[]
|
|
No
|
No
|
|
0.0
|
|
|
|
Jan 13th, 2021 06:16PM
|
Jan 13th, 2021 06:16PM
|
CareOne Services Inc.
|
|
Financial Services
|
private:careoneservicesinc.
|
https://www.glassdoor.com?employer_id=296464
|
Nov 12th, 2015 12:00AM
|
Open
|
Open
|
CareOne Credit
|
Certified Solution Coach
|
Columbia, MD
|
|
Great Place To Work
|
|
work from home, benefits, great pay...
|
high turn over, closed business
|
1.0
|
POSITIVE
|
-1.0
|
NEGATIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
4.0
|
4.0
|
1.0
|
5.0
|
4.0
|
|
296464
|
Open
|
open back up!
|
0.0
|
[]
|
|
No
|
No
|
|
0.0
|
|
|
|
Jan 13th, 2021 06:16PM
|
Jan 13th, 2021 06:16PM
|
CareOne Services Inc.
|
|
Financial Services
|
private:careoneservicesinc.
|
https://www.glassdoor.com?employer_id=296464
|
Apr 22nd, 2015 12:00AM
|
Open
|
Open
|
CareOne Credit
|
|
United States
|
USA
|
Client Servces
|
|
Work at home good hours and vacations.
|
Going out of business soon.
|
|
|
|
|
|
|
0.0
|
1.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
296464
|
Open
|
Stop promoting managers based on who they know
|
0.0
|
[]
|
|
No
|
No
|
|
0.0
|
|
|
|
Jan 13th, 2021 06:16PM
|
Jan 13th, 2021 06:16PM
|
CareOne Services Inc.
|
|
Financial Services
|
private:careoneservicesinc.
|
https://www.glassdoor.com?employer_id=296464
|
Mar 24th, 2015 12:00AM
|
Open
|
Open
|
CareOne Credit
|
|
United States
|
USA
|
Great company.
|
|
Work from home with benefits, PTO, 401k and paid training. Room for advancement or change into a new department.
|
Evaluations were brutal. You didn't always get the same QA representative so what they marked off for another might not and vice versa.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
1.0
|
4.0
|
4.0
|
5.0
|
4.0
|
5.0
|
3.0
|
|
296464
|
Open
|
Managers need to spend time on the phones every day to have a better understanding of the job. You change managers frequently, as your shifts are bid on each quarter.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
4.0
|
|
|
|
Jan 13th, 2021 06:16PM
|
Jan 13th, 2021 06:16PM
|
CareOne Services Inc.
|
|
Financial Services
|
private:careoneservicesinc.
|
https://www.glassdoor.com?employer_id=296464
|
Dec 15th, 2014 12:00AM
|
Open
|
Open
|
CareOne Credit
|
|
United States
|
USA
|
Just don't do it
|
|
Working at home, some nice co-workers, and PTO. That's it.
|
Everything.
The only good thing about the job was working at home and some of the other reps were nice. The company helps a small portion of customers and the rest are burned. The enrollment coaches give unrealistic expectations to customers. You will not feel like the company cares about customers or employees. Layoffs once or twice a year. Constant threat of termination even if you miss quota by a tiny fraction. The requirements are inconsistent and always change. You aren't really helping people manage debt, but rather answering calls and trying to help them, if you can, under 6 mins.
Read the reviews under Ascend One. It's the same company. I wrote a more thorough review there.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
|
296464
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
4.0
|
|
|
|
Jan 13th, 2021 06:16PM
|
Jan 13th, 2021 06:16PM
|
CareOne Services Inc.
|
|
Financial Services
|
private:careoneservicesinc.
|
https://www.glassdoor.com?employer_id=296464
|
Aug 18th, 2014 12:00AM
|
Open
|
Open
|
CareOne Credit
|
Customer Service Representative
|
Columbia, MD
|
|
Awesome place to work
|
|
Virtual at home office environment, great benefits
|
prone to layoffs because of industry
|
1.0
|
POSITIVE
|
|
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
296464
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
4.0
|
|
|
|
Jan 13th, 2021 06:16PM
|
Jan 13th, 2021 06:16PM
|
CareOne Services Inc.
|
|
Financial Services
|