private:cashstore
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cashstore-careers.jobs.net
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cashstore-careers.jobs.net
|
Sep 27th, 2022 12:00AM
|
Collector (Full-Time)
|
Open
|
Cottonwood Financial
|
Customer Service
|
|
Irving
|
TX
|
USA
|
Aug 28th, 2022 12:00AM
|
|
Collector (Full-Time)
Cottonwood Financial
Irving, TX
Full-Time
$20.88/Hour
Apply on company site
$('.external-apply-email-saved').on('click', function (event) {
window.ExternalApply = window.open('/interstitial?url=https%3A%2F%2Fcareers-cottonwoodfinancial.icims.com%2Fjobs%2F1649%2Fcollector-%28full-time%29%2Fjob%3Fin_iframe%3D1%3Fmode%3Dprepopulate%26iis%3DCareerbuilder%26iisn%3DTalentNetwork%26in_iframe%3D1', 'ExternalApply-j3r2gq6jxqvrt1sjww7');
});
Job Details
Company Overview
Are you “goal-oriented”? Are you a good listener? Does helping people overcome and resolve financial challenges give you a sense of accomplishment? If so, then we have a great customer-service focused opportunity for you with competitive pay, an unlimited monthly bonus potential, and more!Reporting to our Head of Central Collections and Vehicle Remarketing, our Full-Time Collectors are part of an enthusiastic and motivated team of collections professionals that helps us service and retain customers. Using our customer-service oriented approach, you will be working with our Cash Store customers who are past-due on their short-term consumer loans. This is a great opportunity for a talented person to broaden his/her customer service experience through comprehensive “on-the-job” training in a fun, leading-edge call center environment. Our Full-Time Collectors are based at our Administrative Office (HQ) in Irving (Las Colinas), Texas. We are an Equal Opportunity Employer.Key Responsibilities
Make outbound phone calls to set up effective and immediate payment arrangements that resolve the customer’s delinquency
Find mutually beneficial payment arrangements that will allow us to retain the customer
Sell the customer on the idea of paying off their debt
Counsel the customer on how to increase income/decrease expenses
Receive inbound calls from customers, employees, and other parties with questions or problems that need to be resolved
Requirements
High School Diploma, G.E.D., or equivalent
1+ years of collections experience in the retail, banking, financial services, healthcare, utilities, or hospitality industries
1+ years of experience working in a call center
Ability to type and talk at same time, as well as stay focused in a busy (possibly distracting) environment
Excellent time-management skills
Strong attention to detail
Must pass a credit and criminal background check
Must meet minimum performance and attendance standards
Local (Dallas/Fort Worth area) candidates only – no relocation
Must be currently authorized to work in the United States without sponsorship and not require sponsorship in the future
Preferred Qualifications
3+ years of collections experience in the retail, banking, financial services, healthcare, utilities, or hospitality industries
3+ years of experience using a dialer to collect past-due payday loans, medical debts, utility bills and/or credit card delinquencies
Familiarity with FDCPA and other collections laws and regulations
Compensation
$20.88 per hour starting pay
Receive up to an additional 12% increase in pay in your first year through scheduled wage increases!
Unlimited incentive potential!
Benefits
Medical, dental and vision
Voluntary life/ AD&D
Short-term & long-term disability
401K with company match
Paid vacation, holidays and sick time
Paid maternity, paternity, extended medical leave and jury duty
Corporate discount program on personal cell phone accounts with select providers
Business casual work environment
TrainingAll Collectors go through a comprehensive training programWork SchedulesPost training, work schedules are generally available in the morning, evening, and on weekends. Full-Time Collectors typically work between 39 and 40 hours per week. Our hours of operation are:
Monday thru Friday - 8:00am to 9:00pm
Saturday - 9:00am to 4:00pm
Sunday - 4:00pm to 9:00pm
About Cottonwood
Founded in 1996, Cottonwood Financial is one of the largest privately held retail consumer finance companies in the United States. With a customer-centric focus, we offer an innovative mix of FinTech and brick-and-mortar financial products and services through our online customer portal, Cashstore.com, as well as through our 230+ retail locations in 3 states, under our Cash Store brand.We have a healthy balance sheet, are positioned to grow, and have been named multiple times to the Inc. 5000 list of America’s fastest-growing private companies, as well as to the Dallas 100 list of the fastest-growing private companies in North Texas. Cottonwood Financial is proud to be an equal opportunity employer.
Get job alerts by email.
Sign up now!
Join Our Talent Network!
Salary Details
This salary was provided in the Job Posting.
$20.88
Hourly Salary
Job Snapshot
Employee Type
Full-Time
Location
Irving, TX
Job Type
Customer Service
Experience
Not Specified
Date Posted
08/28/2022
Job ID
2021-1649
Apply to this job.
Think you're the perfect candidate?
Apply on company site
$('.external-apply-email-saved').on('click', function (event) {
window.ExternalApply = window.open('/interstitial?url=https%3A%2F%2Fcareers-cottonwoodfinancial.icims.com%2Fjobs%2F1649%2Fcollector-%28full-time%29%2Fjob%3Fin_iframe%3D1%3Fmode%3Dprepopulate%26iis%3DCareerbuilder%26iisn%3DTalentNetwork%26in_iframe%3D1', 'ExternalApply-j3r2gq6jxqvrt1sjww7');
});
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|
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Sep 27th, 2022 08:32AM
|
Sep 27th, 2022 08:32AM
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Cash Store
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|
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private:cashstore
|
cashstore-careers.jobs.net
|
cashstore-careers.jobs.net
|
Sep 27th, 2022 12:00AM
|
Help Desk Technician
|
Open
|
Cottonwood Financial
|
Customer Service
|
|
Irving
|
TX
|
USA
|
Sep 6th, 2022 12:00AM
|
|
Help Desk Technician
Cottonwood Financial
Irving, TX
Full-Time
Apply on company site
$('.external-apply-email-saved').on('click', function (event) {
window.ExternalApply = window.open('/interstitial?url=https%3A%2F%2Fcareers-cottonwoodfinancial.icims.com%2Fjobs%2F2601%2Fhelp-desk-technician%2Fjob%3Fin_iframe%3D1%3Fmode%3Dprepopulate%26iis%3DCareerbuilder%26iisn%3DTalentNetwork%26in_iframe%3D1', 'ExternalApply-j3n1cj71fqd6yfc8844');
});
Job Details
Company Overview
Founded in 1996, Cottonwood Financial is one of the largest privately held retail consumer finance companies in the United States. With a customer-centric focus, we offer an innovative mix of FinTech and brick-and-mortar financial products and services through our online customer portal, Cashstore.com, as well as through our 230+ retail locations in 3 states, under our Cash Store brand.We have a healthy balance sheet, are positioned to grow, and have been named multiple times to the Inc. 5000 list of America’s fastest-growing private companies, as well as to the Dallas 100 list of the fastest-growing private companies in North Texas. Cottonwood Financial is proud to be an equal opportunity employer.
Get job alerts by email.
Sign up now!
Join Our Talent Network!
Job Snapshot
Employee Type
Full-Time
Location
Irving, TX
Job Type
Customer Service, Information Technology
Experience
Not Specified
Date Posted
09/06/2022
Job ID
TN~2601
Apply to this job.
Think you're the perfect candidate?
Apply on company site
$('.external-apply-email-saved').on('click', function (event) {
window.ExternalApply = window.open('/interstitial?url=https%3A%2F%2Fcareers-cottonwoodfinancial.icims.com%2Fjobs%2F2601%2Fhelp-desk-technician%2Fjob%3Fin_iframe%3D1%3Fmode%3Dprepopulate%26iis%3DCareerbuilder%26iisn%3DTalentNetwork%26in_iframe%3D1', 'ExternalApply-j3n1cj71fqd6yfc8844');
});
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|
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Sep 27th, 2022 08:32AM
|
Sep 27th, 2022 08:32AM
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Cash Store
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private:cashstore
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cashstore-careers.jobs.net
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cashstore-careers.jobs.net
|
Sep 27th, 2022 12:00AM
|
Collector (Part-Time)
|
Open
|
Cottonwood Financial
|
Customer Service
|
|
Irving
|
TX
|
USA
|
Sep 18th, 2022 12:00AM
|
|
Collector (Part-Time)
Cottonwood Financial
Irving, TX
Part-Time
$22.13/Hour
Apply on company site
$('.external-apply-email-saved').on('click', function (event) {
window.ExternalApply = window.open('/interstitial?url=https%3A%2F%2Fcareers-cottonwoodfinancial.icims.com%2Fjobs%2F2271%2Fcollector-%28part-time%29%2Fjob%3Fin_iframe%3D1%3Fmode%3Dprepopulate%26iis%3DCareerbuilder%26iisn%3DTalentNetwork%26in_iframe%3D1', 'ExternalApply-j3m64d6sldswmqcbhl3');
});
Job Details
Company Overview
Are you “goal-oriented”? Are you a good listener? Does helping people overcome and resolve financial challenges give you a sense of accomplishment? If so, then we have a great customer-service focused opportunity for you with competitive pay, an unlimited monthly bonus potential, and more!Reporting to our Head of Central Collections and Vehicle Remarketing, our Part-time Collectors are part of an enthusiastic and motivated team of collections professionals that helps us service and retain customers. Using our customer-service oriented approach, you will be working with our Cash Store customers who are past-due on their consumer loans. This is a great opportunity for a talented person to broaden his/her customer service experience through comprehensive “on-the-job” training in a fun, leading-edge call center environment. Our Part-Time Collectors are based at our Administrative Office (HQ) in Irving (Las Colinas), Texas. We are an Equal Opportunity Employer.Key Responsibilities
Make outbound phone calls to set up effective and immediate payment arrangements that resolve the customer’s delinquency
Find mutually beneficial payment arrangements that will allow us to retain the customer
Sell the customer on the idea of paying off their debt
Counsel the customer on how to increase income/decrease expenses
Receive inbound calls from customers, employees, and other parties with questions or problems that need to be resolved
Requirements
High School Diploma, G.E.D., or equivalent
1+ years of collections experience in the retail, banking, financial services, healthcare, utilities, or hospitality industries
1+ years of experience working in a call center
Ability to type and talk at same time, as well as stay focused in a busy (possibly distracting) environment
Excellent time-management skills
Strong attention to detail
Must pass a credit and criminal background check
Must meet minimum performance and attendance standards
Local (Dallas/Fort Worth area) candidates only – no relocation
Must be currently authorized to work in the United States without sponsorship and not require sponsorship in the future
Preferred Qualifications
3+ years of collections experience in the retail, banking, financial services, healthcare, utilities, or hospitality industries
3+ years of experience using a dialer to collect past-due payday loans, medical debts, utility bills and/or credit card delinquencies
Familiarity with FDCPA and other collections laws and regulations
Compensation
$22.13 per hour starting pay
Receive up to an additional 12% increase in pay in your first year through scheduled wage increases!
Unlimited incentive potential!
BenefitsBusiness casual work environmentTrainingAll Collectors go through a comprehensive training programWork SchedulesPost training, work schedules are generally available in the morning, evening, and on weekends. Part-Time Collectors typically work between 20 and 30 hours per week. Our hours of operation are:
Monday thru Friday - 8:00am to 9:00pm
Saturday - 9:00am to 4:00pm
Sunday - 4:00pm to 9:00pm
About Cottonwood
Founded in 1996, Cottonwood Financial is one of the largest privately held retail consumer finance companies in the United States. With a customer-centric focus, we offer an innovative mix of FinTech and brick-and-mortar financial products and services through our online customer portal, Cashstore.com, as well as through our 230+ retail locations in 3 states, under our Cash Store brand.We have a healthy balance sheet, are positioned to grow, and have been named multiple times to the Inc. 5000 list of America’s fastest-growing private companies, as well as to the Dallas 100 list of the fastest-growing private companies in North Texas. Cottonwood Financial is proud to be an equal opportunity employer.
Get job alerts by email.
Sign up now!
Join Our Talent Network!
Salary Details
This salary was provided in the Job Posting.
$22.13
Hourly Salary
Job Snapshot
Employee Type
Part-Time
Location
Irving, TX
Job Type
Customer Service
Experience
Not Specified
Date Posted
09/18/2022
Job ID
2022-2271
Apply to this job.
Think you're the perfect candidate?
Apply on company site
$('.external-apply-email-saved').on('click', function (event) {
window.ExternalApply = window.open('/interstitial?url=https%3A%2F%2Fcareers-cottonwoodfinancial.icims.com%2Fjobs%2F2271%2Fcollector-%28part-time%29%2Fjob%3Fin_iframe%3D1%3Fmode%3Dprepopulate%26iis%3DCareerbuilder%26iisn%3DTalentNetwork%26in_iframe%3D1', 'ExternalApply-j3m64d6sldswmqcbhl3');
});
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|
|
|
|
Sep 27th, 2022 08:32AM
|
Sep 27th, 2022 08:32AM
|
Cash Store
|
|
|
private:cashstore
|
cashstore-careers.jobs.net
|
cashstore-careers.jobs.net
|
Sep 28th, 2022 12:00AM
|
Help Desk Technician
|
Open
|
Cottonwood Financial
|
Customer Service
|
|
Irving
|
TX
|
USA
|
Sep 6th, 2022 12:00AM
|
|
Help Desk Technician
Cottonwood Financial
Irving, TX
Full-Time
Apply on company site
$('.external-apply-email-saved').on('click', function (event) {
window.ExternalApply = window.open('/interstitial?url=https%3A%2F%2Fcareers-cottonwoodfinancial.icims.com%2Fjobs%2F2601%2Fhelp-desk-technician%2Fjob%3Fin_iframe%3D1%3Fmode%3Dprepopulate%26iis%3DCareerbuilder%26iisn%3DTalentNetwork%26in_iframe%3D1', 'ExternalApply-j3n1cj71fqd6yfc8844');
});
Job Details
Company Overview
Founded in 1996, Cottonwood Financial is one of the largest privately held retail consumer finance companies in the United States. With a customer-centric focus, we offer an innovative mix of FinTech and brick-and-mortar financial products and services through our online customer portal, Cashstore.com, as well as through our 230+ retail locations in 3 states, under our Cash Store brand.We have a healthy balance sheet, are positioned to grow, and have been named multiple times to the Inc. 5000 list of America’s fastest-growing private companies, as well as to the Dallas 100 list of the fastest-growing private companies in North Texas. Cottonwood Financial is proud to be an equal opportunity employer.
Get job alerts by email.
Sign up now!
Join Our Talent Network!
Job Snapshot
Employee Type
Full-Time
Location
Irving, TX
Job Type
Customer Service, Information Technology
Experience
Not Specified
Date Posted
09/06/2022
Job ID
TN~2601
Apply to this job.
Think you're the perfect candidate?
Apply on company site
$('.external-apply-email-saved').on('click', function (event) {
window.ExternalApply = window.open('/interstitial?url=https%3A%2F%2Fcareers-cottonwoodfinancial.icims.com%2Fjobs%2F2601%2Fhelp-desk-technician%2Fjob%3Fin_iframe%3D1%3Fmode%3Dprepopulate%26iis%3DCareerbuilder%26iisn%3DTalentNetwork%26in_iframe%3D1', 'ExternalApply-j3n1cj71fqd6yfc8844');
});
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|
|
Sep 28th, 2022 03:16PM
|
Sep 28th, 2022 03:16PM
|
Cash Store
|
|
|
private:cashstore
|
cashstore-careers.jobs.net
|
cashstore-careers.jobs.net
|
Sep 28th, 2022 12:00AM
|
Collector (Part-Time)
|
Open
|
Cottonwood Financial
|
Customer Service
|
|
Irving
|
TX
|
USA
|
Sep 18th, 2022 12:00AM
|
|
Collector (Part-Time)
Cottonwood Financial
Irving, TX
Part-Time
$22.13/Hour
Apply on company site
$('.external-apply-email-saved').on('click', function (event) {
window.ExternalApply = window.open('/interstitial?url=https%3A%2F%2Fcareers-cottonwoodfinancial.icims.com%2Fjobs%2F2271%2Fcollector-%28part-time%29%2Fjob%3Fin_iframe%3D1%3Fmode%3Dprepopulate%26iis%3DCareerbuilder%26iisn%3DTalentNetwork%26in_iframe%3D1', 'ExternalApply-j3m64d6sldswmqcbhl3');
});
Job Details
Company Overview
Are you “goal-oriented”? Are you a good listener? Does helping people overcome and resolve financial challenges give you a sense of accomplishment? If so, then we have a great customer-service focused opportunity for you with competitive pay, an unlimited monthly bonus potential, and more!Reporting to our Head of Central Collections and Vehicle Remarketing, our Part-time Collectors are part of an enthusiastic and motivated team of collections professionals that helps us service and retain customers. Using our customer-service oriented approach, you will be working with our Cash Store customers who are past-due on their consumer loans. This is a great opportunity for a talented person to broaden his/her customer service experience through comprehensive “on-the-job” training in a fun, leading-edge call center environment. Our Part-Time Collectors are based at our Administrative Office (HQ) in Irving (Las Colinas), Texas. We are an Equal Opportunity Employer.Key Responsibilities
Make outbound phone calls to set up effective and immediate payment arrangements that resolve the customer’s delinquency
Find mutually beneficial payment arrangements that will allow us to retain the customer
Sell the customer on the idea of paying off their debt
Counsel the customer on how to increase income/decrease expenses
Receive inbound calls from customers, employees, and other parties with questions or problems that need to be resolved
Requirements
High School Diploma, G.E.D., or equivalent
1+ years of collections experience in the retail, banking, financial services, healthcare, utilities, or hospitality industries
1+ years of experience working in a call center
Ability to type and talk at same time, as well as stay focused in a busy (possibly distracting) environment
Excellent time-management skills
Strong attention to detail
Must pass a credit and criminal background check
Must meet minimum performance and attendance standards
Local (Dallas/Fort Worth area) candidates only – no relocation
Must be currently authorized to work in the United States without sponsorship and not require sponsorship in the future
Preferred Qualifications
3+ years of collections experience in the retail, banking, financial services, healthcare, utilities, or hospitality industries
3+ years of experience using a dialer to collect past-due payday loans, medical debts, utility bills and/or credit card delinquencies
Familiarity with FDCPA and other collections laws and regulations
Compensation
$22.13 per hour starting pay
Receive up to an additional 12% increase in pay in your first year through scheduled wage increases!
Unlimited incentive potential!
BenefitsBusiness casual work environmentTrainingAll Collectors go through a comprehensive training programWork SchedulesPost training, work schedules are generally available in the morning, evening, and on weekends. Part-Time Collectors typically work between 20 and 30 hours per week. Our hours of operation are:
Monday thru Friday - 8:00am to 9:00pm
Saturday - 9:00am to 4:00pm
Sunday - 4:00pm to 9:00pm
About Cottonwood
Founded in 1996, Cottonwood Financial is one of the largest privately held retail consumer finance companies in the United States. With a customer-centric focus, we offer an innovative mix of FinTech and brick-and-mortar financial products and services through our online customer portal, Cashstore.com, as well as through our 230+ retail locations in 3 states, under our Cash Store brand.We have a healthy balance sheet, are positioned to grow, and have been named multiple times to the Inc. 5000 list of America’s fastest-growing private companies, as well as to the Dallas 100 list of the fastest-growing private companies in North Texas. Cottonwood Financial is proud to be an equal opportunity employer.
Get job alerts by email.
Sign up now!
Join Our Talent Network!
Salary Details
This salary was provided in the Job Posting.
$22.13
Hourly Salary
Job Snapshot
Employee Type
Part-Time
Location
Irving, TX
Job Type
Customer Service
Experience
Not Specified
Date Posted
09/18/2022
Job ID
2022-2271
Apply to this job.
Think you're the perfect candidate?
Apply on company site
$('.external-apply-email-saved').on('click', function (event) {
window.ExternalApply = window.open('/interstitial?url=https%3A%2F%2Fcareers-cottonwoodfinancial.icims.com%2Fjobs%2F2271%2Fcollector-%28part-time%29%2Fjob%3Fin_iframe%3D1%3Fmode%3Dprepopulate%26iis%3DCareerbuilder%26iisn%3DTalentNetwork%26in_iframe%3D1', 'ExternalApply-j3m64d6sldswmqcbhl3');
});
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Sep 28th, 2022 03:16PM
|
Sep 28th, 2022 03:16PM
|
Cash Store
|
|
|
private:cashstore
|
cashstore-careers.jobs.net
|
cashstore-careers.jobs.net
|
Oct 1st, 2022 12:00AM
|
Help Desk Technician
|
Open
|
Cottonwood Financial
|
Customer Service
|
|
Irving
|
TX
|
USA
|
Sep 6th, 2022 12:00AM
|
|
Help Desk Technician
Cottonwood Financial
Irving, TX
Full-Time
$42,500/Year
Apply on company site
$('.external-apply-email-saved').on('click', function (event) {
window.ExternalApply = window.open('/interstitial?url=https%3A%2F%2Fcareers-cottonwoodfinancial.icims.com%2Fjobs%2F2601%2Fhelp-desk-technician%2Fjob%3Fin_iframe%3D1%3Fmode%3Dprepopulate%26iis%3DCareerbuilder%26iisn%3DTalentNetwork%26in_iframe%3D1', 'ExternalApply-j3n1cj71fqd6yfc8844');
});
Job Details
Company Overview
As a key member of the Technical Support Group in the Information Systems and Technology department, the Help Desk Technician provides technical support to users by troubleshooting network hardware, personal computers, software applications, telecommunication, and network communication issues in a Microsoft environment. Issues are tracked and monitored to ensure timely resolution according to Standard Operating Procedures. This position is based at our Administrative Office (HQ) in Irving (Las Colinas), Texas.Key Responsibilities
Provide Helpdesk support
Provide phone support for remote user connectivity issues on network layer (SDWAN) and application layer (Citrix)
Support Point of Sale application through backend correction procedures
Support operation of Microsoft Desktop Operating Systems (Windows 10) and applications (Outlook, Office Word, Excel, etc...)
Configure and maintain desktop applications
Provide hands on hardware support for all systems, laptops, and network devices
Build and configure PC workstations
Update trouble tickets and ensure customer satisfaction
Develop documentation of systems, policies, procedures
Requirements
High school diploma
Excellent interpersonal and communication skills; can explain simple procedures in writing or verbally; good phone skills
Strong analytical and diagnostic skills; structured thinker
Ability to multi-task and demonstrate problem solving skills
Ability to work in a team environment and be able to deliver first-class customer service
Ability to work with all levels of management internal and external to the company
Ability to prioritize based on business and technical needs
Strong work ethic
Availability for some weekend work as requested
Local (Dallas/Fort Worth area) candidates only – no relocation
Must be currently authorized to work in the United States without sponsorship and not require sponsorship in the future
Preferred Qualifications
Bachelor’s degree
1 year I.T. or M.I.S. experience
Technical certifications
CompensationAnnual Salary of $42,500 Benefits
Medical, dental, and vision
Voluntary life/ AD&D
Short-term & long-term disability
401K with company match
Paid vacation, holidays, and sick time
Paid maternity, paternity, extended medical leave, and jury duty
Corporate discount program on personal cell phone accounts with select providers
Business casual work environment
About Cottonwood
Founded in 1996, Cottonwood Financial is one of the largest privately held retail consumer finance companies in the United States. With a customer-centric focus, we offer an innovative mix of FinTech and brick-and-mortar financial products and services through our online customer portal, Cashstore.com, as well as through our 230+ retail locations in 3 states, under our Cash Store brand.We have a healthy balance sheet, are positioned to grow, and have been named multiple times to the Inc. 5000 list of America’s fastest-growing private companies, as well as to the Dallas 100 list of the fastest-growing private companies in North Texas. Cottonwood Financial is proud to be an equal opportunity employer.
Get job alerts by email.
Sign up now!
Join Our Talent Network!
Salary Details
This salary was provided in the Job Posting.
$42,500
Yearly Salary
Job Snapshot
Employee Type
Full-Time
Location
Irving, TX
Job Type
Customer Service, Information Technology
Experience
Not Specified
Date Posted
09/06/2022
Job ID
2022-2601
Apply to this job.
Think you're the perfect candidate?
Apply on company site
$('.external-apply-email-saved').on('click', function (event) {
window.ExternalApply = window.open('/interstitial?url=https%3A%2F%2Fcareers-cottonwoodfinancial.icims.com%2Fjobs%2F2601%2Fhelp-desk-technician%2Fjob%3Fin_iframe%3D1%3Fmode%3Dprepopulate%26iis%3DCareerbuilder%26iisn%3DTalentNetwork%26in_iframe%3D1', 'ExternalApply-j3n1cj71fqd6yfc8844');
});
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|
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Sep 30th, 2022 09:18PM
|
Sep 30th, 2022 09:18PM
|
Cash Store
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|
|
private:cashstore
|
cashstore-careers.jobs.net
|
cashstore-careers.jobs.net
|
Oct 1st, 2022 12:00AM
|
Collector (Full-Time)
|
Open
|
Cottonwood Financial
|
Customer Service
|
|
Irving
|
TX
|
USA
|
Sep 29th, 2022 12:00AM
|
|
Collector (Full-Time)
Cottonwood Financial
Irving, TX
Full-Time
$20.88/Hour
Apply on company site
$('.external-apply-email-saved').on('click', function (event) {
window.ExternalApply = window.open('/interstitial?url=https%3A%2F%2Fcareers-cottonwoodfinancial.icims.com%2Fjobs%2F1649%2Fcollector-%28full-time%29%2Fjob%3Fin_iframe%3D1%3Fmode%3Dprepopulate%26iis%3DCareerbuilder%26iisn%3DTalentNetwork%26in_iframe%3D1', 'ExternalApply-j3r2gq6jxqvrt1sjww7');
});
Job Details
Company Overview
Are you “goal-oriented”? Are you a good listener? Does helping people overcome and resolve financial challenges give you a sense of accomplishment? If so, then we have a great customer-service focused opportunity for you with competitive pay, an unlimited monthly bonus potential, and more!Reporting to our Head of Central Collections and Vehicle Remarketing, our Full-Time Collectors are part of an enthusiastic and motivated team of collections professionals that helps us service and retain customers. Using our customer-service oriented approach, you will be working with our Cash Store customers who are past-due on their short-term consumer loans. This is a great opportunity for a talented person to broaden his/her customer service experience through comprehensive “on-the-job” training in a fun, leading-edge call center environment. Our Full-Time Collectors are based at our Administrative Office (HQ) in Irving (Las Colinas), Texas. We are an Equal Opportunity Employer.Key Responsibilities
Make outbound phone calls to set up effective and immediate payment arrangements that resolve the customer’s delinquency
Find mutually beneficial payment arrangements that will allow us to retain the customer
Sell the customer on the idea of paying off their debt
Counsel the customer on how to increase income/decrease expenses
Receive inbound calls from customers, employees, and other parties with questions or problems that need to be resolved
Requirements
High School Diploma, G.E.D., or equivalent
1+ years of collections experience in the retail, banking, financial services, healthcare, utilities, or hospitality industries
1+ years of experience working in a call center
Ability to type and talk at same time, as well as stay focused in a busy (possibly distracting) environment
Excellent time-management skills
Strong attention to detail
Must pass a credit and criminal background check
Must meet minimum performance and attendance standards
Local (Dallas/Fort Worth area) candidates only – no relocation
Must be currently authorized to work in the United States without sponsorship and not require sponsorship in the future
Preferred Qualifications
3+ years of collections experience in the retail, banking, financial services, healthcare, utilities, or hospitality industries
3+ years of experience using a dialer to collect past-due payday loans, medical debts, utility bills and/or credit card delinquencies
Familiarity with FDCPA and other collections laws and regulations
Compensation
$20.88 per hour starting pay
Receive up to an additional 12% increase in pay in your first year through scheduled wage increases!
Unlimited incentive potential!
Benefits
Medical, dental and vision
Voluntary life/ AD&D
Short-term & long-term disability
401K with company match
Paid vacation, holidays and sick time
Paid maternity, paternity, extended medical leave and jury duty
Corporate discount program on personal cell phone accounts with select providers
Business casual work environment
TrainingAll Collectors go through a comprehensive training programWork SchedulesPost training, work schedules are generally available in the morning, evening, and on weekends. Full-Time Collectors typically work between 39 and 40 hours per week. Our hours of operation are:
Monday thru Friday - 8:00am to 9:00pm
Saturday - 9:00am to 4:00pm
Sunday - 4:00pm to 9:00pm
About Cottonwood
Founded in 1996, Cottonwood Financial is one of the largest privately held retail consumer finance companies in the United States. With a customer-centric focus, we offer an innovative mix of FinTech and brick-and-mortar financial products and services through our online customer portal, Cashstore.com, as well as through our 230+ retail locations in 3 states, under our Cash Store brand.We have a healthy balance sheet, are positioned to grow, and have been named multiple times to the Inc. 5000 list of America’s fastest-growing private companies, as well as to the Dallas 100 list of the fastest-growing private companies in North Texas. Cottonwood Financial is proud to be an equal opportunity employer.
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Salary Details
This salary was provided in the Job Posting.
$20.88
Hourly Salary
Job Snapshot
Employee Type
Full-Time
Location
Irving, TX
Job Type
Customer Service
Experience
Not Specified
Date Posted
09/29/2022
Job ID
2021-1649
Apply to this job.
Think you're the perfect candidate?
Apply on company site
$('.external-apply-email-saved').on('click', function (event) {
window.ExternalApply = window.open('/interstitial?url=https%3A%2F%2Fcareers-cottonwoodfinancial.icims.com%2Fjobs%2F1649%2Fcollector-%28full-time%29%2Fjob%3Fin_iframe%3D1%3Fmode%3Dprepopulate%26iis%3DCareerbuilder%26iisn%3DTalentNetwork%26in_iframe%3D1', 'ExternalApply-j3r2gq6jxqvrt1sjww7');
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Sep 30th, 2022 09:18PM
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Sep 30th, 2022 09:18PM
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Cash Store
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private:cashstore
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cashstore-careers.jobs.net
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cashstore-careers.jobs.net
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Oct 4th, 2022 12:00AM
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Help Desk Technician
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Open
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Cottonwood Financial
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Customer Service
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Irving
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TX
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USA
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Sep 6th, 2022 12:00AM
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Help Desk Technician
Cottonwood Financial
Irving, TX
Full-Time
$42,500/Year
Apply on company site
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});
Job Details
Company Overview
As a key member of the Technical Support Group in the Information Systems and Technology department, the Help Desk Technician provides technical support to users by troubleshooting network hardware, personal computers, software applications, telecommunication, and network communication issues in a Microsoft environment. Issues are tracked and monitored to ensure timely resolution according to Standard Operating Procedures. This position is based at our Administrative Office (HQ) in Irving (Las Colinas), Texas.Key Responsibilities
Provide Helpdesk support
Provide phone support for remote user connectivity issues on network layer (SDWAN) and application layer (Citrix)
Support Point of Sale application through backend correction procedures
Support operation of Microsoft Desktop Operating Systems (Windows 10) and applications (Outlook, Office Word, Excel, etc...)
Configure and maintain desktop applications
Provide hands on hardware support for all systems, laptops, and network devices
Build and configure PC workstations
Update trouble tickets and ensure customer satisfaction
Develop documentation of systems, policies, procedures
Requirements
High school diploma
Excellent interpersonal and communication skills; can explain simple procedures in writing or verbally; good phone skills
Strong analytical and diagnostic skills; structured thinker
Ability to multi-task and demonstrate problem solving skills
Ability to work in a team environment and be able to deliver first-class customer service
Ability to work with all levels of management internal and external to the company
Ability to prioritize based on business and technical needs
Strong work ethic
Availability for some weekend work as requested
Local (Dallas/Fort Worth area) candidates only – no relocation
Must be currently authorized to work in the United States without sponsorship and not require sponsorship in the future
Preferred Qualifications
Bachelor’s degree
1 year I.T. or M.I.S. experience
Technical certifications
CompensationAnnual Salary of $42,500 Benefits
Medical, dental, and vision
Voluntary life/ AD&D
Short-term & long-term disability
401K with company match
Paid vacation, holidays, and sick time
Paid maternity, paternity, extended medical leave, and jury duty
Corporate discount program on personal cell phone accounts with select providers
Business casual work environment
About Cottonwood
Founded in 1996, Cottonwood Financial is one of the largest privately held retail consumer finance companies in the United States. With a customer-centric focus, we offer an innovative mix of FinTech and brick-and-mortar financial products and services through our online customer portal, Cashstore.com, as well as through our 230+ retail locations in 3 states, under our Cash Store brand.We have a healthy balance sheet, are positioned to grow, and have been named multiple times to the Inc. 5000 list of America’s fastest-growing private companies, as well as to the Dallas 100 list of the fastest-growing private companies in North Texas. Cottonwood Financial is proud to be an equal opportunity employer.
Get job alerts by email.
Sign up now!
Join Our Talent Network!
Salary Details
This salary was provided in the Job Posting.
$42,500
Yearly Salary
Job Snapshot
Employee Type
Full-Time
Location
Irving, TX
Job Type
Customer Service, Information Technology
Experience
Not Specified
Date Posted
09/06/2022
Job ID
2022-2601
Apply to this job.
Think you're the perfect candidate?
Apply on company site
$('.external-apply-email-saved').on('click', function (event) {
window.ExternalApply = window.open('/interstitial?url=https%3A%2F%2Fcareers-cottonwoodfinancial.icims.com%2Fjobs%2F2601%2Fhelp-desk-technician%2Fjob%3Fin_iframe%3D1%3Fmode%3Dprepopulate%26iis%3DCareerbuilder%26iisn%3DTalentNetwork%26in_iframe%3D1', 'ExternalApply-j3n1cj71fqd6yfc8844');
});
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Oct 4th, 2022 03:08PM
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Oct 4th, 2022 03:08PM
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Cash Store
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private:cashstore
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jobs.cashstore.com
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jobs.cashstore.com
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Aug 14th, 2020 12:00AM
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Assistant Store Manager
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Open
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Edinburg
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GBR
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Aug 12th, 2020 12:00AM
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Aug 14th, 2020 07:11AM
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Aug 14th, 2020 07:11AM
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Cash Store
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private:cashstore
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jobs.cashstore.com
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jobs.cashstore.com
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Aug 15th, 2020 12:00AM
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Assistant Store Manager
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Open
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Edinburg
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GBR
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Aug 12th, 2020 12:00AM
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Aug 15th, 2020 07:13AM
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Aug 15th, 2020 07:13AM
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Cash Store
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