Indeed Profile Reviews

Track Choice Home Warranty reviews on Indeed to uncover insights on employee sentiment
Ticker Symbol Entity Name As Of Date Review Url Logo Company URL Company Author Title Author Location Author Country Summary Description PROs CONs Helpful Count Not Helpful Count Rating: Overall Rating: Work/Life Balance Rating: Culture & Values Rating: Career Opportunities Rating: Comp & Benefits Rating: Senior Management Date Added Date Updated Company Name Sector Industry
private:choicehomewarranty https://www.indeed.com/cmp/choice-home-warranty/reviews Nov 12th, 2020 12:00AM Open Open Open Choice Home Warranty Call Center Representative Piscataway, NJ USA Typical workplace with good pay but mostly focused on company growth Working at CHW was one of the best jobs I had, it felt amazing helping customers daily and doing your part with their issues. There were busy times during the summer and winter with calls coming back to back with hardly any minutes in between but it was manageable. The only complaint I would have is that when the company was switching locations to another state and downsizing in NJ they kept reassuring that no one would get laid off and that the rumors weren't true. Then like a week later they just rounded up almost all of the employees in customer service and laid them off except for a handful. They were doing the best for the company and didn't really think about their employees by giving them such a short notice. 0.0 0.0 3.0 5.0 4.0 3.0 3.0 3.0 Jan 19th, 2021 09:45PM Mar 20th, 2021 01:07PM Choice Home Warranty Financial Services
private:choicehomewarranty https://www.indeed.com/cmp/choice-home-warranty/reviews Oct 5th, 2020 12:00AM Open Open Open Choice Home Warranty Case Manager Somerset, NJ USA Horrible I hated working here the worst job ever. The benefit are horrible. Management is horrible. The whole company is horrible. They don't care about nothin 0.0 0.0 1.0 1.0 1.0 1.0 1.0 1.0 Jan 19th, 2021 09:45PM Mar 19th, 2021 08:00PM Choice Home Warranty Financial Services
private:choicehomewarranty https://www.indeed.com/cmp/choice-home-warranty/reviews Sep 29th, 2020 12:00AM Open Open Open Choice Home Warranty Sales Representative Edison, NJ USA Could have been maybe we the best "opportunity" Everything is great on the surface. Until you are realizing the "policy" sold has more holes than a golf course. You are starting and continually do well until 3 undeserving "clique" members pass you by in status and especially $$. Like has been said. Nepotism is everywhere and is almost flaunted .. you can make real $ if you fit the criteria. Free water and coffee Quite a few 0.0 0.0 1.0 1.0 1.0 1.0 2.0 1.0 Jan 19th, 2021 09:45PM Mar 19th, 2021 08:00PM Choice Home Warranty Financial Services
private:choicehomewarranty https://www.indeed.com/cmp/choice-home-warranty/reviews Sep 22nd, 2020 12:00AM Open Open Open Choice Home Warranty Authorization Specialist Somerset, NJ USA Auth Good company but could pay more. The management is great. When it comes to getting time off you’ll need someone to come in for you which is hard. You get multiple breaks which is nice. Multiple breaks, pay Taking time off 0.0 0.0 3.0 3.0 3.0 2.0 4.0 4.0 Jan 19th, 2021 09:45PM Mar 19th, 2021 08:01PM Choice Home Warranty Financial Services
private:choicehomewarranty https://www.indeed.com/cmp/choice-home-warranty/reviews Aug 29th, 2020 12:00AM Open Open Open Choice Home Warranty Customer Service Specialist Sunrise, FL USA Scam the customers A lot of work and a little pay. They don’t care about their employees or customers. They promise things and never deliver. Mentally draining dealing with customers all day that were lied too. Stay clear of this place. None Mngt, pay, scam, favoritism(racism), schedule 0.0 0.0 1.0 1.0 1.0 1.0 1.0 1.0 Jan 19th, 2021 09:45PM Mar 20th, 2021 03:55PM Choice Home Warranty Financial Services
private:choicehomewarranty https://www.indeed.com/cmp/choice-home-warranty/reviews Aug 21st, 2020 12:00AM Open Open Open Choice Home Warranty Salesperson Edison, NJ USA Run dont walk. Slave drivers RUN. If you cant get their fake pitch and create "specials" that do not exist. $500.00 base pay ans sales associates were told to do anything to get a sale. "Let me talk to my supervisor" lie, :July 4th promotion" lies. I was fired after 5 days because I wouldnt recite word for word what they wanted. free coffee, water dirty bathroom and practices 0.0 0.0 1.0 1.0 1.0 1.0 1.0 1.0 Jan 19th, 2021 09:45PM Mar 20th, 2021 03:56PM Choice Home Warranty Financial Services
private:choicehomewarranty https://www.indeed.com/cmp/choice-home-warranty/reviews Jul 14th, 2020 12:00AM Open Open Open Choice Home Warranty Authorizations Representative Somerset, NJ USA Great place to work This is a great place to work. Good pay. Good managers. Good owner. Good coworkers. I left because I needed to be on the road. I can't just work in an office. Everything Nothing 0.0 0.0 5.0 5.0 5.0 5.0 5.0 5.0 Jan 19th, 2021 09:45PM Mar 19th, 2021 08:03PM Choice Home Warranty Financial Services
private:choicehomewarranty https://www.indeed.com/cmp/choice-home-warranty/reviews Jun 30th, 2020 12:00AM Open Open Open Choice Home Warranty Inside Sales Representative Edison, NJ USA The work environment is similar to that of Wolf of Wallstreet Make sure you get their early and your already on the phone dialing before your peers. Benefits aren't existant but you make up for it in commission. One phone can literally make you more money than a person who worked 40 hours either weekly or bi weekly. If you think I'm lying check out the parking lot. It's like a car show. Great pay If you don't hit quota you won't last long. Only for the strong at heart 0.0 0.0 5.0 4.0 5.0 3.0 5.0 3.0 Jan 19th, 2021 09:45PM Mar 19th, 2021 08:05PM Choice Home Warranty Financial Services
private:choicehomewarranty https://www.indeed.com/cmp/choice-home-warranty/reviews Jun 25th, 2020 12:00AM Open Open Open Choice Home Warranty Inside Sales Representative Edison, NJ USA If your a hunter you can make decent money but Nepotism trumps all While working at choice home warranty I made the most money I ever made out of any job however the favoritism lack of accountability terrible products made my time they’re difficult. There is obvious favoritism for those of a certain faith for advancement in the company and it’s no secret. My coworkers were very cool and there was a lot of laughs to be had with my peers however like I mentioned in other posts they do not pay overtime yet require overtime nor do they give you paid time off. As a commission based sales men there is no honor among the sales man. This is a one call close sale and if somebody calls back asking for you there is way less than a 50-50 chance that they will get transferred to you. There is also no room for adjusting the script to make it your own without getting on management bad side no matter how successful it may be. Overall if you’re looking to learn sales are already good at sales could look past nepotism and a terrible product this is a good place to be but if you want to sleep at night have some kind of job security and feel fulfilled run away! Pay when preforming Constantly looking over your shoulder, no job security, nepotism 0.0 0.0 2.0 1.0 2.0 2.0 4.0 2.0 Jan 19th, 2021 09:45PM Mar 19th, 2021 08:06PM Choice Home Warranty Financial Services
private:choicehomewarranty https://www.indeed.com/cmp/choice-home-warranty/reviews Apr 9th, 2020 12:00AM Open Open Open Choice Home Warranty Case Manager Sunrise, FL USA Good Middle Management/Upper Management Has NO CLUE Middle management is great while upper management would do better at implementing piloted programs instead of off the cuff procedural and process implementation which usually led to low customer satisfaction and abismal work moral. Easy to talk to middle management, very approachable. Co. bad at rolling out policy changes that deteriorate customer confidence, erode work moral and erase company brand image. 0.0 0.0 3.0 4.0 1.0 2.0 2.0 5.0 Jan 19th, 2021 09:45PM Mar 19th, 2021 08:10PM Choice Home Warranty Financial Services

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