|
private:clarabridge
|
https://www.glassdoor.com?employer_id=156379
|
Dec 11th, 2020 12:00AM
|
Open
|
Open
|
Clarabridge
|
Account Executive
|
Norfolk, VA
|
|
Great company, Great product just has to execute on vision
|
|
Honestly the product is amazing for the most part it leads the way into how things are done on the CXA side. The Engage product is also great but far from a leader with that said it's has tremendous potential. The compensation is good (not great) but it's also not a massive company so great shouldn't be expected. The sales team as a whole Executives, VPs, Directors, AE's are some of the brightest I've worked with.
|
The executives and HR try and push out more culture its just difficult when things are remote. The company still has a ton of growing to do because of this you have a lot of the start up pains. Customers aren't too familiar with you especially on the Engage product with that said their is an advantage to it.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
4.0
|
5.0
|
3.0
|
5.0
|
4.0
|
5.0
|
|
156379
|
Open
|
You're doing great continue to focus efforts on Engage in the U.S its potential is massive but it needs the resources to back it.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
|
|
|
Jan 17th, 2021 10:40PM
|
Jan 17th, 2021 10:40PM
|
Clarabridge
|
|
Software & Computer Services
|
|
private:clarabridge
|
https://www.glassdoor.com?employer_id=156379
|
Sep 18th, 2020 12:00AM
|
Open
|
Open
|
Clarabridge
|
Software Engineer
|
Reston, VA
|
|
Engineering Leadership respects engineers
|
|
I've found myself to be well heard and respected in this company throughout my short stay here. The tech is good but still growing, so there's lots of opportunity to make an impact. I like my managers, so overall it's a pretty good company to work for.
|
Multiple teams overseas, so it can be hard to work with the time difference.
Location could be better.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
4.0
|
5.0
|
5.0
|
|
156379
|
Open
|
None
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Jan 17th, 2021 10:40PM
|
Jan 17th, 2021 10:40PM
|
Clarabridge
|
|
Software & Computer Services
|
|
private:clarabridge
|
https://www.glassdoor.com?employer_id=156379
|
Aug 3rd, 2020 12:00AM
|
Open
|
Open
|
Clarabridge
|
|
Reston, VA
|
|
Amazing Product and Culture
|
|
Forrester Wave leader time and time again... the company has grown into a staple of the CX space. They are investing in their development and hiring key, strategic people to continue to grow. The company has done an incredible job during Covid to keep employees included, engaged and has been very understanding and supportive of the parents working from home. They seemed to be ahead of the curve for the remote working transition which made it much easier on the employees.
|
Some information can get lost in translation while working remotely, but this is to be expected during a shift in remote working.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
2.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
156379
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
6.0
|
|
|
|
Jan 17th, 2021 10:40PM
|
Jan 17th, 2021 10:40PM
|
Clarabridge
|
|
Software & Computer Services
|
|
private:clarabridge
|
https://www.glassdoor.com?employer_id=156379
|
Jul 13th, 2020 12:00AM
|
Open
|
Open
|
Clarabridge
|
|
United States
|
USA
|
Not recommended
|
|
Great product with lots of potential, but management gets in the way of the company's success
|
Company culture is sexist, hierarchical and intolerant to dissent or ideas outside of those driven by the management team. Huge egos abound in leadership and thwart identifying and addressing issues with unethical practices in the company. Managers, including top executives, are often condescending and rude to people, undermining employees by a thousand cuts. Underlying it seems to be an insecurity with the company and themselves. Heavy workloads and poor treatment of employees abounds. Favoritism is rampant.
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
-1.0
|
DISAPPROVE
|
8.0
|
1.0
|
1.0
|
1.0
|
2.0
|
2.0
|
1.0
|
|
156379
|
Open
|
Be honest with yourselves and acknowledge and confront severe issues with Clarabridge company culture.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Jan 17th, 2021 10:40PM
|
Jan 17th, 2021 10:40PM
|
Clarabridge
|
|
Software & Computer Services
|
|
private:clarabridge
|
https://www.glassdoor.com?employer_id=156379
|
Jun 10th, 2020 12:00AM
|
Open
|
Open
|
Clarabridge
|
Customer Care
|
Belgium
|
BEL
|
Work hard, play hard attitude
|
|
- Challenging product with a never ending learning curve.
- Big company with an even bigger future, but maintains it Start-up atmosphere.
- Many internal career opportunities
|
Because it is an ever growing product, you'll have to keep learning every day. I personally see this as a positive thing, but it consumes time and takes some effort!
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
0.0
|
5.0
|
4.0
|
5.0
|
5.0
|
4.0
|
4.0
|
|
156379
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Jan 17th, 2021 10:40PM
|
Jan 17th, 2021 10:40PM
|
Clarabridge
|
|
Software & Computer Services
|
|
private:clarabridge
|
https://www.glassdoor.com?employer_id=156379
|
Apr 16th, 2020 12:00AM
|
Open
|
Open
|
Clarabridge
|
Account Development Representative
|
Reston, VA
|
|
Good product & training. Questionable work environment & ethics.
|
|
Top-notch training for Account Development. You will become a better communicator via phone/email or you'll fail. Aggressive pay for hitting your metrics.
|
Limited target audience to go after in companies specifically managing global customer experience. Drastically limiting outreach for target accounts & eventually can become a problem hitting quota month over month.
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
1.0
|
APPROVE
|
5.0
|
3.0
|
3.0
|
2.0
|
2.0
|
4.0
|
4.0
|
|
156379
|
Open
|
Re-evaluate point structure for account development. If the "top performers" on your teams are only hitting quota 3 or 4x a year, something is off. Also do a better job of explicitly showing employees that are looking to grow with the company into more senior/technical roles exactly how to go about this. It's preached that if you do well, you can move in several different departments. That's too generic. Better define your career paths especially at entry-level ADR/Marketing work.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Jan 17th, 2021 10:40PM
|
Jan 17th, 2021 10:40PM
|
Clarabridge
|
|
Software & Computer Services
|
|
private:clarabridge
|
https://www.glassdoor.com?employer_id=156379
|
Jan 6th, 2020 12:00AM
|
Open
|
Open
|
Clarabridge
|
Engagement Manager
|
United States
|
USA
|
Growing Industry and Product
|
|
Great flexibility and growing product
|
Prioritizes sales over services
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
4.0
|
5.0
|
4.0
|
4.0
|
3.0
|
4.0
|
|
156379
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Jan 17th, 2021 10:40PM
|
Jan 17th, 2021 10:40PM
|
Clarabridge
|
|
Software & Computer Services
|
|
private:clarabridge
|
https://www.glassdoor.com?employer_id=156379
|
Jan 3rd, 2020 12:00AM
|
Open
|
Open
|
Clarabridge
|
Account Executive
|
London, England
|
|
overall great place to work
|
|
the technology is great and they innovate at a good speed
|
Still some distance between engagor team in Belgium after acquisition
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
0.0
|
NO_OPINION
|
0.0
|
4.0
|
4.0
|
4.0
|
3.0
|
3.0
|
4.0
|
|
156379
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Jan 17th, 2021 10:40PM
|
Jan 17th, 2021 10:40PM
|
Clarabridge
|
|
Software & Computer Services
|
|
private:clarabridge
|
https://www.glassdoor.com?employer_id=156379
|
Oct 31st, 2019 12:00AM
|
Open
|
Open
|
Clarabridge
|
Account Development Representative
|
Reston, VA
|
|
Fantastic Company to Work For
|
|
The Clarabridge product is incredible. Competitive base salary, awesome commission structure, expectations clearly laid out, and management is incredibly supportive and dedicated to helping you succeed.
|
I don't have a single negative thing to say about this company.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
156379
|
Open
|
Give Eric Scarsella a raise.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
1.0
|
|
|
|
Jan 17th, 2021 10:40PM
|
Jan 17th, 2021 10:40PM
|
Clarabridge
|
|
Software & Computer Services
|
|
private:clarabridge
|
https://www.glassdoor.com?employer_id=156379
|
Oct 23rd, 2019 12:00AM
|
Open
|
Open
|
Clarabridge
|
ADR
|
Reston, VA
|
|
Great Company
|
|
Work/Life Balance
Flexible Hours
Pay
Part of the benefits (the medical benefits could be better)
People
Culture
Outings
Swag
Constantly stocked fridge and snack bar
|
Haven't found one yet. So keep doing what you're doing.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
4.0
|
4.0
|
5.0
|
|
156379
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
|
|
|
Jan 17th, 2021 10:40PM
|
Jan 17th, 2021 10:40PM
|
Clarabridge
|
|
Software & Computer Services
|