|
private:columbiacareservices
|
https://www.glassdoor.com?employer_id=630166
|
Dec 16th, 2020 12:00AM
|
Open
|
Open
|
Columbia Care Services
|
Accounting Specialist III
|
Medford, OR
|
|
Great amazing company
|
|
Understanding, accommodating, great work environment
|
Low human contact, but this was due to covid
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
3.0
|
5.0
|
5.0
|
5.0
|
4.0
|
|
630166
|
Open
|
Better communication
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Communications Assistant", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2956127, "responseDateTime": "2021-01-19T10:52:37.843", "translationMethod": null, "response": "Thank you for taking the time to leave us your feedback. At ColumbiaCare, we are constantly looking at ways to better the organization, not just for our clients, but also for our employees. We read and consider each to see what employees are enjoying about the company, and also if there is something we can improve upon. \nWe are glad to hear that you enjoyed working with us.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
1.0
|
|
|
|
Jan 19th, 2021 10:05PM
|
Jan 19th, 2021 10:05PM
|
Columbia Care Services
|
|
|
|
private:columbiacareservices
|
https://www.glassdoor.com?employer_id=630166
|
May 23rd, 2020 12:00AM
|
Open
|
Open
|
Columbia Care Services
|
Residential Associate
|
North Bend, OR
|
|
Poorly managed
|
|
Base pay is pretty good.
|
Upper management does not care to listen when line staff bring up the erratic behavior of facility level administrators.
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
2.0
|
2.0
|
1.0
|
1.0
|
1.0
|
2.0
|
1.0
|
|
630166
|
Open
|
Investigate sudden high turnover.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Communications Assistant", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2956124, "responseDateTime": "2021-01-19T10:51:23.3", "translationMethod": null, "response": "ColumbiaCare believes that by putting our heads together, we can develop the most innovative, high-quality organization and services possible, If you have a great idea about how we can be a better organization, or have a creative solution that could possibly solve a behavioral healthcare problem - we would like to hear about it! We have a special spot on our website specifically for that. Please visit http://www.columbiacare.org/help-make-us-better.html and send your thoughts to feedback@columbiacare.org. We also have an open-door communication philosophy, and feel strongly that if there is something specific regarding our employment policies and practices that you have suggestions or questions around, the best avenue is a direct conversation. If you are a current employee, please reach out to your Supervisor or our HR Director. If you are no longer employed with us, please contact the HR team at hr@columbiacare.org. We care about your employment experience. Thanks again.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
4.0
|
|
|
|
Jan 19th, 2021 10:05PM
|
Jan 19th, 2021 10:05PM
|
Columbia Care Services
|
|
|
|
private:columbiacareservices
|
https://www.glassdoor.com?employer_id=630166
|
Nov 26th, 2019 12:00AM
|
Open
|
Open
|
Columbia Care Services
|
IT Help Desk Specialist
|
Medford, OR
|
|
Staff Are Not Valued, Toxic Leadership Goes Unchecked,
Apparent After 3 Years of Service
|
|
There are some great people at the company, but the good ones do not last long.
The company mission is noble, but poorly executed.
|
There is extremely high turnover and the reasons for it, along with received feedback are ignored.
At the time of writing this, there are over a dozen open positions on the internal job board for the Medford area.
Instead of making an effort to create a healthy environment and appreciate employees, their main focus is opening as many facilities as possible, and becoming slum lords of healthcare in Oregon. The leadership is toxic, and there is not much faith in the ineffective human resources department. There is an obvious good ole boy system at work.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
6.0
|
1.0
|
3.0
|
1.0
|
3.0
|
3.0
|
1.0
|
|
630166
|
Open
|
Take exit interview surveys seriously, and figure out which supervisors are creating toxic work environments.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Administrative Assistant", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2444365, "responseDateTime": "2019-12-11T12:18:54.603", "translationMethod": null, "response": "Thank you for taking the time to leave us your feedback. At ColumbiaCare, we are constantly looking at ways to better the organization, not just for our clients, but also for our employees. We read and consider each Pro and each Con shared to see what employees are enjoying about the company, and if there is something we can improve upon. ColumbiaCare believes that by putting our heads together, we can develop the most innovative, high-quality organization and services possible, If you have a great idea about how we can be a better organization, or have a creative solution that could possibly solve a behavioral healthcare problem - we would like to hear about it! We have a special spot on our website specifically for that! Please visit http://www.columbiacare.org/help-make-us-better.html and send your thoughts to ideas@columbiacare.org. We also have an open-door communication philosophy, and feel strongly that if there is something specific regarding our employment policies and practices that you have suggestions or questions around, the best avenue is a direct conversation. If you are no longer employed with us, please contact us at info@columbiacare.org. We care about your employment experience!", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
4.0
|
|
|
|
Jan 19th, 2021 10:05PM
|
Jan 19th, 2021 10:05PM
|
Columbia Care Services
|
|
|
|
private:columbiacareservices
|
https://www.glassdoor.com?employer_id=630166
|
Aug 9th, 2019 12:00AM
|
Open
|
Open
|
Columbia Care Services
|
QMHA
|
Medford, OR
|
|
Doing the Right Thing
|
|
ColumbiaCare Services was founded on a few simple principles that guide the organization as it provides services for clients. One of the sayings I heard over the years, that resonated with me the most, was from the late Executive Director Bob Becket. He often said, “when in doubt, do the right thing”. In my almost three years at ColumbiaCare, I have held two positions in two separate programs and I cannot think of a single instance in which the leadership or staff failed to follow Bob’s guidance. I have worked through countless tough situations with clients and have always seen the staff and leadership put the need of the client above everything else. As a front-line staff member, I have been given incredible support by the leadership. I have never felt like I couldn’t come to my supervisor with concerns. The few times I did need to voice a concern, I was shown genuineness and felt validated while we worked through the issue together. I have felt empowered and respected by leadership when given the freedom to case manage the way that works for me and my clients without micro-managing. One of the most unique elements of ColumbiaCare is the staff’s desire to see our clients get better, no matter what their job is. Outside of direct client care, our maintenance staff is passionate about maintenance because they know that the work they do improves the people’s lives in our programs. Our IT staff work quickly and effectively knowing that each moment a system is down can have a negative impact on the services we provide. Seeing everyone’s passion to help our clients from the clinical staff to the nonclinical is remarkable. ColumbiaCare started as a job for me but has developed into being part of my family and who I am. I would recommend ColumbiaCare to anyone that desires purpose in employment and the opportunity to grow personally and professionally.
|
As mentioned by other reviewers, the higher-level managers/administrators wear many hats, and have required travel, and that can cause some delays in communication. As someone that works best with little to no supervision, I prefer the management style that trusts my experience and education to help my clients free from micro-managing, but I could see it being an issue in other programs where staff may need a little more support.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
4.0
|
5.0
|
|
630166
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Administrative Assistant", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2444361, "responseDateTime": "2019-12-11T12:17:36.433", "translationMethod": null, "response": "Thank you for taking the time to leave us your feedback. At ColumbiaCare, we are constantly looking at ways to better the organization, not just for our clients, but also for our employees. We read and consider each Pro and each Con shared to see what employees are enjoying about the company, and if there is something we can improve upon. We are glad to hear that you enjoy our mission and goals. Providing quality care to our clients and employees is a high priority for us. ColumbiaCare believes that by putting our heads together, we can develop the most innovative, high-quality organization and services possible, If you have a great idea about how we can be a better organization, or have a creative solution that could possibly solve a behavioral healthcare problem - we would like to hear about it! We have a special spot on our website specifically for that! Please visit http://www.columbiacare.org/help-make-us-better.html and send your thoughts to ideas@columbiacare.org.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Jan 19th, 2021 10:05PM
|
Jan 19th, 2021 10:05PM
|
Columbia Care Services
|
|
|
|
private:columbiacareservices
|
https://www.glassdoor.com?employer_id=630166
|
Aug 2nd, 2019 12:00AM
|
Open
|
Open
|
Columbia Care Services
|
Administrative Assistant
|
Medford, OR
|
|
Great Company with Great Values
|
|
This company is great to work for. They have amazing benefits, are very accommodating to "life" situations, and very eager to promote within. What they do for the community is incredible and even though you may not work directly with the clients, it's still a very rewarding job.
There medical benefits are incredible and super low cost; they have a Wellness Benefit that will reimburse you up to $400 a year towards wellness items like fitness classes, camping equipment, spa treatments...anything that helps with your whole health wellness. They also offer a lot of training regardless of your position, so you gain a lot of mental health knowledge.
|
Management wears a lot of hats and is usually extremely busy, so it can be difficult to get assignments finished up in a timely manner because they are out of the office, or tied up doing other things, which can put a lot of stress back on the individuals assisting them; but I understand. Upper management is super passionate about their jobs so they are just busy busy!
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
630166
|
Open
|
Keep doing what you're doing! This company is truly remarkable and does amazing things for the communities they touch. You guys care so much about employees and are doing a lot to make sure employees want to be here for a long period of time.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Jan 19th, 2021 10:05PM
|
Jan 19th, 2021 10:05PM
|
Columbia Care Services
|
|
|
|
private:columbiacareservices
|
https://www.glassdoor.com?employer_id=630166
|
May 20th, 2019 12:00AM
|
Open
|
Open
|
Columbia Care Services
|
Residential Associate
|
Portland, OR
|
|
A stepping stone at best
|
|
-A hefty wellness reimbursement to use for things such as massages, dance classes, a bike.
-Co workers
-Supportive Housing: this was a work environment that fostered creativity, collaboration, and allowed for the acquisition of numerous transferable skills. Most people developed great advocacy having to do a moderate amount of case management and care coordination. Your interactions with other professionals and your team was valued and I never felt communication was lacking. I was fortunate enough to have good management. I felt there was a lot of opportunity for growth and the performance feedback was invaluable. The work was important and necessary to help clients remain in the community. There was frequent exposure to crisis situations, which further led to developing creative problem solving skills. The depth and amount of crisis remains unparalleled in other programs. There was a real sense of community that remains lacking in residential programs. It's unfortunate that all but one program lost funding.
|
-Demoralizing management.
Communication to a certain group of staff/shifts became virtually non existant. Staff morale has dropped amongst the majority and there exists palpable tension. This site is known by on calls to have the worst staff-management morale in the metro area. Effective leaders support, encourage, and collaborate with their staff. This doesn't occur outside of short, sometimes bitter email exchanges. Communication about client changes/updates was lacking. There was no real direction or support to those that didn't have direct access to management and if things weren't done correctly, you'd receive no feedback on how you could have handled a situation differently, just a disapproving tone. Staff aren't learning or growing. It's a stagnant environment fueled by fear of reprimand and a great many staff don't feel supported or valued. There are great programs in the company that operate as a cohesive unit, where management works well with all shifts, but this hasn't been one of them for quite some time.
|
1.0
|
POSITIVE
|
-1.0
|
NEGATIVE
|
0.0
|
NO_OPINION
|
5.0
|
4.0
|
3.0
|
3.0
|
4.0
|
3.0
|
4.0
|
|
630166
|
Open
|
Address inconsistencies between shifts by holding meetings and make an effort to collaborate. Citing core competencies is vague and doesn't lend well to making effective change. Blasting an entire group of staff by alleging that they are not fulfilling "job description responsibilities" really sealed the fate for most. Spend more time getting to know staff areas of weaknesses (and areas of mastery) and supportively address them individually, not to an entire group. Refer to your managment training/supervision/therapist if you need support.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Administrative Assistant", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2444387, "responseDateTime": "2019-12-11T12:26:40.803", "translationMethod": null, "response": "Thank you for taking the time to leave us your feedback. At ColumbiaCare, we are constantly looking at ways to better the organization, not just for our clients, but also for our employees. We read and consider each Pro and each Con shared to see what employees are enjoying about the company, and if there is something we can improve upon. We are glad to hear that you enjoyed our benefits and your facility. Providing quality compensation and working environment is a high priority for us. ColumbiaCare believes that by putting our heads together, we can develop the most innovative, high-quality organization and services possible, If you have a great idea about how we can be a better organization, or have a creative solution that could possibly solve a behavioral healthcare problem - we would like to hear about it! We have a special spot on our website specifically for that! Please visit http://www.columbiacare.org/help-make-us-better.html and send your thoughts to ideas@columbiacare.org. We also have an open-door communication philosophy, and feel strongly that if there is something specific regarding our employment policies and practices that you have suggestions or questions around, the best avenue is a direct conversation. If you are no longer employed with us, please contact us at info@columbiacare.org. We care about your employment experience!", "responseOriginal": null, "countNotHelpful": 0}]
|
PART_TIME
|
No
|
No
|
|
4.0
|
|
|
|
Jan 19th, 2021 10:05PM
|
Jan 19th, 2021 10:05PM
|
Columbia Care Services
|
|
|
|
private:columbiacareservices
|
https://www.glassdoor.com?employer_id=630166
|
Mar 29th, 2019 12:00AM
|
Open
|
Open
|
Columbia Care Services
|
QMHA
|
Coos Bay, OR
|
|
Many promises made, none delivered.
|
|
Grinding educational training, but good training, somewhat relevant. Staff are qualified, skilled in many areas and are willing to share their experiences if management would remove their own boots from staff-necks.
|
If you have further education and/or experience than an assistant admin, they are threatened, and you are the enemy. Any promises of further success at hiring by the admin, is quickly diminished. Ask a question and you’re gone. Assistants make small change of those they perceive as a possible replacement. Creativity is declared a waste of time. which causes the leaders to clamp down on what is permitted even further. This leadership style is focused more on retaining power and control than expanding opportunities for others.
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
-1.0
|
DISAPPROVE
|
8.0
|
1.0
|
1.0
|
1.0
|
1.0
|
3.0
|
1.0
|
|
630166
|
Open
|
People are tired of your administrators and assistants who are rude, bossy, and in some cases downright stupid. When resentment festers within an otherwise intelligent, eager, supportive and dedicated worker, passive-aggressive behaviors tend to happen. Resulting in unfavorable outcomes for the entire team. Live up to your mantra and not use it just for donations.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Administrative Assistant", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2444413, "responseDateTime": "2019-12-11T12:40:44.877", "translationMethod": null, "response": "Thank you for taking the time to leave us your feedback. At ColumbiaCare, we are constantly looking at ways to better the organization, not just for our clients, but also for our employees. We read and consider each Pro and each Con shared to see what employees are enjoying about the company, and if there is something we can improve upon. We are glad to hear that you enjoyed our training. Providing constant training to our staff to help better serve our clients is a high priority for us. ColumbiaCare believes that by putting our heads together, we can develop the most innovative, high-quality organization and services possible, If you have a great idea about how we can be a better organization, or have a creative solution that could possibly solve a behavioral healthcare problem - we would like to hear about it! We have a special spot on our website specifically for that! Please visit http://www.columbiacare.org/help-make-us-better.html and send your thoughts to ideas@columbiacare.org. We also have an open-door communication philosophy, and feel strongly that if there is something specific regarding our employment policies and practices that you have suggestions or questions around, the best avenue is a direct conversation. If you are no longer employed with us, please contact us at info@columbiacare.org. We care about your employment experience!", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
1.0
|
|
|
|
Jan 19th, 2021 10:05PM
|
Jan 19th, 2021 10:05PM
|
Columbia Care Services
|
|
|
|
private:columbiacareservices
|
https://www.glassdoor.com?employer_id=630166
|
Jan 8th, 2019 12:00AM
|
Open
|
Open
|
Columbia Care Services
|
Administrative Office/Annex
|
Medford, OR
|
|
Great Company
|
|
I have worked for ColumbiaCare Services for over 5 years, and I'm extremely happy with the organization and my position. If you work hard, there are many opportunities for career advancement and pay increases. Overall, I feel I have been treated very well, and I look forward to being with the company for a long time.
|
Sometimes certain people are held to a different set of standards than others, but that is to be expected at any workplace.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
4.0
|
5.0
|
4.0
|
4.0
|
5.0
|
|
630166
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Administrative Assistant", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2444426, "responseDateTime": "2019-12-11T12:44:16.783", "translationMethod": null, "response": "Thank you for taking the time to leave us your feedback. At ColumbiaCare, we are constantly looking at ways to better the organization, not just for our clients, but also for our employees. We read and consider each Pro and each Con shared to see what employees are enjoying about the company, and if there is something we can improve upon. We are glad to hear that you are enjoying working for us. Providing opportunities to grow within the company is a high priority for us. ColumbiaCare believes that by putting our heads together, we can develop the most innovative, high-quality organization and services possible, If you have a great idea about how we can be a better organization, or have a creative solution that could possibly solve a behavioral healthcare problem - we would like to hear about it! We have a special spot on our website specifically for that! Please visit http://www.columbiacare.org/help-make-us-better.html and send your thoughts to ideas@columbiacare.org. We also have an open-door communication philosophy, and feel strongly that if there is something specific regarding our employment policies and practices that you have suggestions or questions around, the best avenue is a direct conversation. If you are a current employee, please reach out to your Supervisor or our HR Director. We care about your employment experience!", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
6.0
|
|
|
|
Jan 19th, 2021 10:05PM
|
Jan 19th, 2021 10:05PM
|
Columbia Care Services
|
|
|
|
private:columbiacareservices
|
https://www.glassdoor.com?employer_id=630166
|
Oct 27th, 2018 12:00AM
|
Open
|
Open
|
Columbia Care Services
|
QMHA
|
Eugene, OR
|
|
A Review from a Disillusioned Employee
|
|
Base pay for QMHAs is decent. Not the highest, but also not the lowest in the area. Easy to pick up hours as on-call staff, with the potential to quickly transition to part-time or full-time. Awarded training and retention bonuses when applicable.
|
Middle management is pretty hit or miss. Under short-lived good management, my facility had a hardworking, committed team of mental health professionals. The program itself was far from flawless, but it had great potential as it worked to find its footing in the community. Employee feedback was valued and encouraged, and good work ethic was acknowledged and rewarded. After a regime change, everything fell apart. The main office in Medford refused to acknowledge the consistent failures and inadequacies of their new program directors, who were driving away long-term employees. Policies were enforced selectively, and employees were routinely degraded and devalued, then encouraged to leave when they voiced their concerns. Management demanded unreasonable and unsafe work conditions. Employees were reprimanded for not taking on last-minute 12+ hour shifts. There were several instances of client-on-staff violence, which was belittled or was entirely ignored by management. Management was exceptionally accommodating to employees with poor job performance depending on their level of favor with their supervisors. Unethical behavior from management was often swept under the rug.
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
11.0
|
2.0
|
2.0
|
1.0
|
3.0
|
3.0
|
2.0
|
|
630166
|
Open
|
If Medford were to take action on ineffective middle management instead of letting them drive away good employees, this company would be much better to work for.
|
0.0
|
[]
|
PART_TIME
|
No
|
Yes
|
|
2.0
|
|
|
|
Jan 19th, 2021 10:05PM
|
Jan 19th, 2021 10:05PM
|
Columbia Care Services
|
|
|
|
private:columbiacareservices
|
https://www.glassdoor.com?employer_id=630166
|
Sep 2nd, 2018 12:00AM
|
Open
|
Open
|
Columbia Care Services
|
Support Specialist
|
Eugene, OR
|
|
High Turn Over
|
|
You will learn a lot about the Bureau of Labor and Industries, Occupational Safety and Health Administration, and Employment Law.
|
This non-profit does not have much transparency when it comes to their finances. Their management and executive staff is paid exorbitant amounts compared to others in the company. Like other posters have mentioned CEO pay is over $400k.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
0.0
|
NO_OPINION
|
8.0
|
2.0
|
2.0
|
2.0
|
1.0
|
3.0
|
1.0
|
|
630166
|
Open
|
High turn over isn't just because it's the mental health field. The way the company has treated its employees is not trauma informed or even informed by basic employment law/rights. First line managers need to be trained better how to work with their directs.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Jan 19th, 2021 10:05PM
|
Jan 19th, 2021 10:05PM
|
Columbia Care Services
|
|
|