Indeed Profile Reviews

Track Convoy reviews on Indeed to uncover insights on employee sentiment
Ticker Symbol Entity Name As Of Date Review Url Logo Company URL Company Author Title Author Location Author Country Summary Description PROs CONs Helpful Count Not Helpful Count Rating: Overall Rating: Work/Life Balance Rating: Culture & Values Rating: Career Opportunities Rating: Comp & Benefits Rating: Senior Management Date Added Date Updated Company Name Sector Industry
private:convoy https://www.indeed.com/cmp/convoy/reviews Oct 27th, 2022 12:00AM Open Open Open CONVOY Billing Administrator USA Toxic work environment The treat freelancers very badly , if you are sick or your child is sick they still expect you to work 40 hours and even though they only pay you for the hours you’ve worked they treat you as if they pay you millions regardless, toxic management and treat you poorly, no days off and end your contract with a simple message while you are offline 0.0 0.0 1.0 0.0 0.0 0.0 0.0 0.0 Oct 28th, 2022 02:37PM Oct 28th, 2022 02:37PM Convoy
private:convoy https://www.indeed.com/cmp/convoy/reviews Sep 8th, 2022 12:00AM Open Open Open CONVOY Operation Associate Atlanta, GA USA Convoy has many perks Convoy was a good company to work for the only drawback for me was that it went remote during covid. The management was also made up of hipsters and was a little racially biased in my opinion. I did not adapt well to the change and was discharged. free food inclusiveness/ reversed biased 0.0 0.0 5.0 5.0 5.0 5.0 5.0 1.0 Sep 17th, 2022 08:58AM Sep 17th, 2022 08:58AM Convoy
private:convoy https://www.indeed.com/cmp/convoy/reviews Jun 24th, 2022 12:00AM Open Open Open CONVOY Operations Specialist Atlanta, GA USA Loved working at Convoy Convoy trained very well, they also provided a lot of materials to guide you through day to day responsibilities and updates. Lots of room for growth. 0.0 0.0 5.0 0.0 0.0 0.0 0.0 0.0 Jun 25th, 2022 01:41AM Jun 25th, 2022 01:41AM Convoy
private:convoy https://www.indeed.com/cmp/convoy/reviews May 31st, 2022 12:00AM Open Open Open CONVOY Customer Experience Specialist Seattle, WA USA 4 stars What is the best part of working at CONVOY? Opportunities, cool industry What is the most stressful part about working at CONVOY? Fast pace and no guarantee of growth unless you are pushy about it or have been favored 0.0 0.0 4.0 0.0 0.0 0.0 0.0 0.0 Aug 27th, 2022 02:26AM Aug 27th, 2022 02:26AM Convoy
private:convoy https://www.indeed.com/cmp/convoy/reviews May 20th, 2022 12:00AM Open Open Open CONVOY Operations Associate Atlanta, GA USA Mandatory OT For ALL Shifts Convoy was pretty cool. I worked there while we were at the beginning of the pandemic so it was a WFH position. When I first got hired OT was optional. Then it moved to mandatory because they were short staffed. I personally wasn't ok with it because I worked overnight (9p-7am) and my oldest was doing virtual peek at the time so it was kind of hard to manage the extra hours and family. The checks were sweet but work/life balance is very important to me. Other employees would always talk about how fun the workplace was but I never got to experience it. The management team was pretty good. Great company. 0.0 0.0 4.0 4.0 5.0 4.0 5.0 4.0 May 26th, 2022 02:34AM May 26th, 2022 02:34AM Convoy
private:convoy https://www.indeed.com/cmp/convoy/reviews Feb 28th, 2022 12:00AM Open Open Open CONVOY Customer Experience Associate/Specialist Atlanta, GA USA Low pay, Decent Benefits Decent pay compared to some places but NOT a livable wage regardless, I guess it's okay b/c's the benefits are "unlimited" and PTO is supposed to make up for the fact that you can't afford to live anywhere in the city with this amount. pay is 17.50 at first. Work is for the most part consistent. Workplace culture is young and spirited. A small amount of micromanaging with unrealistic deliverables. Hours are consistent. This is a newer company so training is always updated. Fair/Good would be Great but the pay is insufficient. 0.0 0.0 4.0 4.0 5.0 4.0 3.0 4.0 Mar 1st, 2022 04:29AM Mar 1st, 2022 04:29AM Convoy
private:convoy https://www.indeed.com/cmp/convoy/reviews Jan 7th, 2022 12:00AM Open Open Open CONVOY Driver All over GBR Please watch this company. First they under pay an will leave you stranded. It is hard trying to reach somebody nobody ever calls back and they will leave you stranded. They sent me to a load early and then left me stranded. If you have emergencies or sick people or love ones that may need you this is not the company for you. They underpay on every load They don’t care about you your company or your family. 0.0 0.0 1.0 1.0 1.0 1.0 1.0 1.0 Jan 8th, 2022 03:21AM Jan 8th, 2022 03:21AM Convoy
private:convoy https://www.indeed.com/cmp/convoy/reviews Dec 25th, 2021 12:00AM Open Open Open CONVOY Experience Specialist Atlanta, GA USA Promising company overall, but needs to focus on TRAINING! I recently started as a Experience Specialist; I get to work from home, equipment (monitor, laptop, keyboard, mouse, headset) is provided. Training is 3 weeks depending on your position. However, I was initially told by the recruiter it was 2 weeks and learned on the first day of training it was 3. The 3rd week turned out to be a bit unnecessary, because the new hires were actually shadowing and training each other. The trainers we initially had had already moved on another new hire class and kinda left us “hanging” for a week. There is also additional training opportunities after you start working your permanent shift, but please be very proactive with your manager about receiving training as you may be looked over it. Overall, Training could have been better. The company as a whole needs to focus on training new hires effectively. I personally believe they are initially setting up new hires for failure if this isn’t done properly. Hourly pay starting out is decent.. benefits offered are excellent- I can honestly say overall, I like this job but I would like it better if greater training opportunities are provided. Management is changing currently and I’ve heard a few coworkers feel the culture is changing from a fun, creative and innovative environment that allowed for independent work into an environment where management has the potential to micromanage your time and productivity, which will lead to an overall toxic environment. I honestly tried to give Convoy a chance but I’m starting to feel this company isn’t a good fit for me however it may be a good fit for someone else; I have enough self awareness to realize when it’s time to move on to another organization that will better fit my career goals and needs. Decent pay, excellent benefits. Short lunch breaks, training needs to be improved ASAP. 0.0 0.0 4.0 3.0 3.0 2.0 5.0 2.0 Dec 26th, 2021 02:50AM Dec 26th, 2021 02:50AM Convoy
private:convoy https://www.indeed.com/cmp/convoy/reviews Dec 7th, 2021 12:00AM Open Open Open CONVOY Customer Experience Specialist Atlanta, GA USA Productive workplace I recently started as a Customer Experience Specialist; I get to work from home, equipment (monitor, laptop, keyboard, mouse, headset) is provided. Training is 3 weeks depending on your position. There is also additional training opportunities after you start working your permanent shift. Training could have been better. The benefits are excellent- I can honestly say I do like this job but I can’t see myself working here longterm. Decent pay, excellent benefits Short lunch breaks, training could have been better 0.0 0.0 4.0 4.0 5.0 5.0 5.0 4.0 Dec 8th, 2021 03:39AM Dec 8th, 2021 03:39AM Convoy
private:convoy https://www.indeed.com/cmp/convoy/reviews Jun 12th, 2021 12:00AM Open Open Open CONVOY Dispatcher Houston, TX 👉Diverse, fun and very flexible Excellent company to work with. They work with you day and night to teach you what you need to know. Excellent pay and benefits, always meeting new and fun coworkers Pay, flexibility Na 0.0 0.0 5.0 3.0 5.0 3.0 5.0 5.0 Jun 13th, 2021 02:46AM Jun 13th, 2021 02:46AM Convoy

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