Glassdoor Profile Reviews Data

Track Credibly reviews on Glassdoor to uncover insights on employee sentiment
Ticker Symbol Entity Name As Of Date Review Url Logo Company Author Title Author Location Author Country Summary Description PROs CONs Recommends Value Recommends Description Outlook Value Outlook Description CEO Review Value CEO Review Description Helpful Count Rating: Overall Rating: Work/Life Balance Rating: Culture & Values Rating: Career Opportunities Rating: Comp & Benefits Rating: Senior Management Rating: Diversity & Inclusion Company Id Company URL Advice to Management Not Helpful Count Employer Responses Employer Status Is featured? Is current job? Job Ending Year Length of Employment Company Website Company Industry Id Company Sector Id Date Added Date Updated Company Name Sector Industry
private:credibly https://www.glassdoor.com?employer_id=753060 Sep 22nd, 2020 12:00AM Open Open Credibly Prequalification Specialist United States USA working no working nights or weekends everything else, very condescending managers 0.0 1.0 0.0 0.0 0.0 0.0 0.0 753060 Open 0.0 [{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Marketing Director", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2796141, "responseDateTime": "2020-10-06T16:44:40.027", "translationMethod": null, "response": "Thank you for taking the time to share your experience. We\u2019re happy to hear that you appreciate the work/life balance. Well-being is important to us and we are glad to hear that you found the balance to be appropriate. That said, we\u2019re disappointed to hear that you felt that managers seemed less than friendly and encouraging. At Credibly, we make it a point to foster a culture that promotes transparency, innovation, and collaboration. We value our employees and seek input from their varying opinions in hopes of creating a better workplace, and we\u2019re sorry to hear that you felt differently.\n \nWe appreciate you sharing your feelings and we will continue to address your concerns with our management team. Hopefully, you have had a chance to experience our weekly huddles where the focus is on the whole team, the great work everyone is doing, and areas in which we can improve on an organizational level.\n \nThank you for your service and feedback.", "responseOriginal": null, "countNotHelpful": 0}] REGULAR No No 0.0 Jan 22nd, 2021 12:26AM Jan 22nd, 2021 12:26AM Credibly Financials Financial Services
private:credibly https://www.glassdoor.com?employer_id=753060 Aug 14th, 2020 12:00AM Open Open Credibly Underwriter Troy, MI You have to fit it to work here not do your job Flexible with time off, opportunity for advancement Managers show favoritism, hard work goes unnoticed if you don't try to fit in -1.0 NEGATIVE -1.0 DISAPPROVE 0.0 3.0 4.0 1.0 5.0 3.0 1.0 753060 Open 0.0 [{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Marketing Director", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2721776, "responseDateTime": "2020-08-17T10:05:04.39", "translationMethod": null, "response": "Thank you for taking the time to share your experience. We\u2019re happy to hear that you appreciated the flexibility, work/life balance, and opportunity for advancement. That said, we\u2019re sorry that you feel that Managers show favoritism towards certain employees. Please understand that compensation is merit-based and we value opinions from all employees - that\u2019s why we recently implemented weekly company-wide huddles but with a more collaborative format. We appreciate you sharing your feelings and we will continue to address your concerns.\n \nIn regard to hard work going unnoticed, we are currently working on revitalizing our employee recognition and rewards program to spur more meaningful engagement and appreciation across departments. Our aim isn\u2019t to find and hire employees who fit a specific mold, it\u2019s to celebrate diversity and leverage our different backgrounds and skillsets to grow Credibly to its full potential.\n \nThank you for taking the time to share your feedback with us.", "responseOriginal": null, "countNotHelpful": 0}] REGULAR No No 2.0 Jan 22nd, 2021 12:26AM Jan 22nd, 2021 12:26AM Credibly Financials Financial Services
private:credibly https://www.glassdoor.com?employer_id=753060 Jun 22nd, 2020 12:00AM Open Open Credibly Intake Specialist Scottsdale, AZ Good Comapny Flexibility in schedule for a balance Lots of change that can be difficult to keep up with 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 0.0 5.0 5.0 5.0 3.0 3.0 5.0 753060 Open 0.0 [{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Marketing Director", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2662744, "responseDateTime": "2020-06-25T07:46:37.45", "translationMethod": null, "response": "Thank you for taking the time to share your experience. We\u2019re happy to hear that you appreciated the flexibility and our leadership team and we appreciate your contribution while working at Credibly! We understand that keeping up with dynamic changes can be difficult but as an innovative fintech company, we\u2019re constantly adapting. Over the last year we\u2019ve made numerous implementations to our processes and communication protocols focused on building a more scalable and transparent business. We appreciate your input and will be sure to continue addressing the feedback we receive. \n\nThank you again for your feedback!", "responseOriginal": null, "countNotHelpful": 0}] REGULAR No Yes 2.0 Jan 22nd, 2021 12:26AM Jan 22nd, 2021 12:26AM Credibly Financials Financial Services
private:credibly https://www.glassdoor.com?employer_id=753060 May 12th, 2020 12:00AM Open Open Credibly Anonymous Southfield, MI Decent Employer for Job Experience but not Longevity The work environment is "sterile" for those who enjoy very bubbly and always positive spaces. Coordinated plenty of company perks and cool experiences. Open communication is encouraged. Some department managers truly try their best to be good to their team. Nice benefits packages. Employees are expendable. Unhealthy/dishonest management in some departments. Hostility during correspondence at times. Many perks would be better off used to just pay employees the wages of the market. Business is just business and employees and consumers may be treated as such. -1.0 NEGATIVE -1.0 NEGATIVE -1.0 DISAPPROVE 1.0 3.0 5.0 1.0 3.0 5.0 2.0 753060 Open If you are trying to curate a healthy environment you must take care of unhealthy management. The created environment is unrealistic. It is honorable to see a company strive for healthy environemtns but too much can still harm. 0.0 [{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Marketing Director", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2629653, "responseDateTime": "2020-05-22T05:10:17.48", "translationMethod": null, "response": "We appreciate you sharing your experience as it helps us to continue improving Credibly\u2019s workplace. We\u2019re sorry to hear about your dissatisfaction but we are happy to report that we've made a number of very positive changes to our organization over the last year:\n- a promotional career path for our Operations team members, and encouraging internal cross-departmental moves for career growth.\n- a 401K match program\n- a flexible workplace program that allows remote work for 1 day a month for most employees, plus flexible hours\n- the rollout of a wellness program and improved benefits\nWe are committed to growing our career paths to promote longevity and we also have numerous employees who have been with us since our earliest years of operation. No organization is flawless, but we think that the positive changes we've made, coupled with our commitment to improving our workplace will continue to help us grow. Thanks again for your feedback and service!", "responseOriginal": null, "countNotHelpful": 0}] REGULAR No No 2.0 Jan 22nd, 2021 12:26AM Jan 22nd, 2021 12:26AM Credibly Financials Financial Services
private:credibly https://www.glassdoor.com?employer_id=753060 May 4th, 2020 12:00AM Open Open Credibly Customer Service Representative Southfield, MI Okay Company, not the best or worst Ample PTO and Vacation time No 401K Match, Managers can be garish 1.0 POSITIVE 0.0 NEUTRAL 0.0 NO_OPINION 1.0 3.0 3.0 3.0 3.0 3.0 2.0 753060 Open 0.0 [{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Marketing Director", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2629656, "responseDateTime": "2020-05-22T05:13:46.887", "translationMethod": null, "response": "Thank you for taking the time to share your feedback. We appreciate the hard work you provided as an employee and we\u2019re also happy to report that we've made a number of very positive changes to our organization over the last year:\n- a 401K match program\n- a flexible workplace program that allows remote work for 1 day a month for most employees, plus flexible hours\n- a promotional career path for our Operations team members, and encouraging internal cross-departmental moves for career growth.\nManagers can be bright, cheery, and open, but we feel that it\u2019s important to keep our employees informed and included. We\u2019re excited about what we\u2019re building and we love to share the good news. While no organization is flawless, we think that the positive changes we've made, coupled with our relaxed, focused culture make Credibly a great place to work. Thank you again for the hard work and feedback!", "responseOriginal": null, "countNotHelpful": 0}] REGULAR No No 2.0 Jan 22nd, 2021 12:26AM Jan 22nd, 2021 12:26AM Credibly Financials Financial Services
private:credibly https://www.glassdoor.com?employer_id=753060 Feb 28th, 2020 12:00AM Open Open Credibly United States USA Only Work Here If You're In Sales A pro for the sales team is all the money they are able to make on commissions. They often surpass some managers' pay with commission and bonuses added. The few company-wide cultural events are fun. The executive leadership does not acknowledge their collapsing structure. Friends and family of the upper leadership is typically hired and promoted faster than the long-serving, loyal employees from what I saw in my time at Credibly. The majority of the office is white and male, which does not create a work environment that I particularly enjoy. There are several people who do not deserve to be in the position they are in. This goes for long-time employees making entry-level pay, as well as managers making far too much when they have no idea what they are doing. The HR department does not do their job. Voices of the employees are not heard, but executive opinion rules all. Credibly touts their "Flexible workplan agreement" which entails just one day a month where you can work from home. There is nothing flexible about this agreement. I wouldn't recommend working here unless you're planning on joining sales. -1.0 NEGATIVE 0.0 NEUTRAL -1.0 DISAPPROVE 1.0 2.0 2.0 2.0 2.0 4.0 1.0 753060 Open Restructure starting from the top or start trusting those below you. 0.0 [{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Marketing Director", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2555670, "responseDateTime": "2020-03-10T06:16:09.523", "translationMethod": null, "response": "Thanks for sharing your feedback. We\u2019re sorry to hear about your dissatisfaction. We believe we've made a number of very positive changes to our workplace over the last year, including:\n- a flexible workplace program that allows remote work for 1 day a month for most employees, and flexible hours, as well.\n- an improved performance review process with clear goals, starting at the top of the organization and cascading to all employees.\n- a promotional career path for our Operations team members, and encouraging internal cross-departmental moves for career growth.\nWe've also implemented a rigorous benchmarking process for positions across our organization. We're pleased to continue to offer competitive benefit programs, including the recently introduced match to our 401(k).\n \nNo organization is perfect, including us, but we think that the positive changes we've made, coupled with our relaxed, focused culture make Credibly a great place to work. In fact, our turnover is now about half that of our competition in the industry.\n\nWhile we certainly never like to learn that someone has had a negative experience on our team, we welcome and appreciate your feedback.", "responseOriginal": null, "countNotHelpful": 0}] PART_TIME No No 1.0 Jan 22nd, 2021 12:26AM Jan 22nd, 2021 12:26AM Credibly Financials Financial Services
private:credibly https://www.glassdoor.com?employer_id=753060 Jan 21st, 2020 12:00AM Open Open Credibly Computer Network Supp SrSpec United States USA Good Chill Atmosphere Relaxed, chill, fun, great open office layout Communication, under payid , no bonuses 0.0 4.0 4.0 4.0 3.0 3.0 4.0 753060 Open 0.0 [{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Marketing Director", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2555673, "responseDateTime": "2020-03-10T06:16:46.143", "translationMethod": null, "response": "Thank you for taking the time to share your experience. We\u2019re happy to hear that you enjoy the open layout and relaxed environment and we appreciate you pointing out some room for improvement. Over the last few months, we have improved our benefits offering, revamped our merit/bonus process, and made it a point to benchmark several positions to ensure fair compensation for all of our employees. We\u2019re also revitalizing ADP and our monthly meetings to further promote transparency and are working on a company-wide intranet to make communication more collaborative across locations. If you notice any further room for improvement, please do not hesitate to reach out so that we can continue growing.", "responseOriginal": null, "countNotHelpful": 0}] REGULAR No Yes 2.0 Jan 22nd, 2021 12:26AM Jan 22nd, 2021 12:26AM Credibly Financials Financial Services
private:credibly https://www.glassdoor.com?employer_id=753060 Feb 10th, 2019 12:00AM Open Open Credibly Sales Troy, MI Good company. Sales management is excellent. Ownership, not so much my choice. 1.0 POSITIVE 1.0 POSITIVE 0.0 NO_OPINION 0.0 4.0 4.0 2.0 3.0 4.0 4.0 753060 Open 0.0 [{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Marketing Director", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2470677, "responseDateTime": "2020-01-08T06:32:05.38", "translationMethod": null, "response": "Thank you for your kind words. We appreciate your input and will be sure to relay your comments to the sales executives. We\u2019re doing our best to build a culture that we are extremely proud of, which is why ownership and the other executives always make themselves available to receive feedback. If you have any ideas for how we can continue to grow, please do not hesitate to share them with us.", "responseOriginal": null, "countNotHelpful": 0}] REGULAR No No 2.0 Jan 22nd, 2021 12:26AM Jan 22nd, 2021 12:26AM Credibly Financials Financial Services
private:credibly https://www.glassdoor.com?employer_id=753060 Jan 18th, 2019 12:00AM Open Open Credibly Staff Member Troy, MI Great company! Great benefits! Culture is fast paced but relaxed. Management cares about the staff and recently the budget was increased to provide more training. Benefits are great with several options for health insurance including an HSA for those that believe that to be an important benefit. We are able to contribute to a 401K but no match. There are vacation days AND sick days (which is not seen very often anymore) and the usual holidays. Would be nice to have a 401K match but am just happy to have the 401K. 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 3.0 5.0 5.0 5.0 5.0 5.0 5.0 753060 Open 0.0 [{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Marketing Director", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2470675, "responseDateTime": "2020-01-08T06:31:37.617", "translationMethod": null, "response": "Thank you for taking the time to share your feedback. We\u2019re adamant about making Credibly\u2019s work environment the best it can possibly be, which means listening to and executing on the feedback we receive. With that said, we\u2019re proud to announce that we now have a 401K match program in place. Again, thank you for sharing what is important to you so that we can continue to grow. We appreciate your input!", "responseOriginal": null, "countNotHelpful": 0}] REGULAR No Yes 1.0 Jan 22nd, 2021 12:26AM Jan 22nd, 2021 12:26AM Credibly Financials Financial Services
private:credibly https://www.glassdoor.com?employer_id=753060 Sep 6th, 2018 12:00AM Open Open Credibly United States USA Marketing Great environment, great people, solid perks, and an amazing opportunity for growth. It's rewarding knowing that my day-to-day work makes a difference. I wouldn't really say this is a con, but Credibly is not an ideal place for people who want to idle while collecting a paycheck. You will be expected to contribute. 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 3.0 5.0 5.0 5.0 5.0 4.0 5.0 753060 Open Keep moving in the direction you're heading: It's a great company and improving each week. 0.0 [{"countHelpful": 0, "languageId": "eng", "userJobTitle": "CEO", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 1801161, "responseDateTime": "2018-09-07T11:07:24.843", "translationMethod": null, "response": "Thank you for your feedback! We strive to make the work environment a great place to work and an atmosphere that you can make a difference. I appreciate the positive feedback and look for more positive changes going into the fourth quarter.", "responseOriginal": null, "countNotHelpful": 0}] REGULAR No Yes 0.0 Jan 22nd, 2021 12:26AM Jan 22nd, 2021 12:26AM Credibly Financials Financial Services

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